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quality assurance engineer Jobs in Istanbul

quality assurance engineer

quality assurance manager Jobs in Istanbul

quality assurance manager

quality systems manager

Danone

<div>About the job
<p><b>
Danone T&uuml;rkiye</b> is looking for a talented colleague for the position of <b>Quality Manager, Bursa.</b><br>
Take this opportunity to <b>GROW</b> together!</p>
<p>
This is a <b>team management role</b> reporting to an experienced <b>Senior </b>F<b>actory Manager</b>.</p><br>
<p></p>
<div>
Key Responsibilities:<br>
Quality Systems &amp; Standards<br>
<ul><li>Lead the implementation,and continuous improvement of site-wide quality systems in alignment with corporate standards and applicable regulations</li><li>Ensure consistent application of quality control measures throughout production, from raw material receipt to final product release</li><li>Maintain and audit all relevant documentation to ensure traceability, consistency, and compliance</li></ul>
Audit &amp; Compliance Oversight<br>
<ul><li>Prepare for and manage external and internal audits, including those from customers, certification bodies, and regulatory authorities</li><li>Ensure up-to-date knowledge and application of applicable standards (e.g., ISO 9001, regulatory frameworks, internal policies)</li><li>Lead root cause investigations and the timely execution of corrective/preventive actions</li></ul>
Performance Monitoring &amp; Process Improvement<br>
<ul><li>Analyze quality performance indicators and identify trends, deviations, and areas for process optimization</li><li>Collaborate closely with production, engineering, and maintenance teams to proactively solve quality-related challenges</li><li>Support the site&rsquo;s broader operational efficiency and reliability goals by contributing to improvement initiatives</li></ul>
Team Development &amp; Leadership<br>
<ul><li>Lead, coach, and develop a team of quality professionals responsible for in-process control, laboratory testing, and system compliance</li><li>Drive ownership and engagement by building a site-wide culture focused on quality, accountability, and continuous improvement</li><li>Coordinate and deliver training related to quality awareness, operational standards, and inspection protocols</li></ul>
Risk &amp; Incident Management<br>
<ul><li>Ensure robust product traceability and recall procedures are in place and regularly tested</li><li>Lead the investigation and management of any quality-related incidents or escalations</li><li>Actively participate in plant risk assessments and crisis preparedness activities</li></ul></div>
About you
<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Engineering, Science, or a related technical discipline</li><li>At least 5&ndash;7 years of experience in quality assurance or quality control within manufacturing environments</li><li>Demonstrated experience managing compliance audits, system improvements, and cross-functional quality initiatives</li><li>Fluent in English (verbal and written); comfortable operating in an international work environment</li><li>Familiarity with ERP systems (e.g., SAP) and quality data tools is a plus</li></ul>
Core Competencies<br>
<ul><li>Strong leadership, influencing, and communication skills</li><li>Results-oriented mindset with a structured approach to problem-solving</li><li>Analytical thinking with attention to detail</li><li>Comfortable working under pressure and managing multiple priorities</li></ul>
About us
<p>
Being a Danoner means that you create your own working experience.</p><br>
<p></p>
<ul>
<li><p>Danone offers various types of leave days to support Danoners&rsquo; work-life balance and well-being. We have a wide variety of leave types, such as in your first year 5 days of &quot;Im New in Danone Leave&quot;; 1 day of &quot;My Future is Good Leave&quot; for our social responsibility activities. These options cater to different aspects of employees' lives and needs, reflecting the company's commitment to not only professional growth but also personal and social responsibilities.</p></li></ul><br>
<p></p>
<p>
We are proud to promote diversity and equal opportunity within our teams. We believe that our differences will make a difference, and that an inclusive work environment will drive our growth as a company, as a team, and as individuals. We will therefore consider all implementations* by fostering an inclusive work culture where everyone can feel at home.</p><br>
<p></p>
<p>
All nominations will be considered regardless of origin, background, religion, sex, sexual orientation, age, gender identity, disability.</p><br>
<p></p>
<p>
Working with us is about being able to do things your way. The way you work, the way you develop, the way you progress, it&rsquo;s all up to you.</p><p><br>
<br>
Working here, you&rsquo;ll need to enjoy a fast-paced environment, a little complexity and challenging tasks but it is packed with opportunities. You will work for some of the best-known brands in the world, such as Activia, Danone, Danino, Danette, Aptamil, Bebelac, Hayat, and S&#305;rma, and we absolutely guarantee that you can just be yourself.</p><br>
<p>
Be innovative and entrepreneurial and the impact you could make might just amaze you. Join our movement for a healthier world. One Planet One Health BY YOU.</p><br>
<p></p>
<p>
At Danone T&uuml;rkiye, we do not aim to be the best company in the world, but better for the world.<br>
That&rsquo;s why, inspired by our B Corp journey, we continuously challenge ourselves to improve and measure our social and environmental impact.<br>
Through this journey, we strive to create long-term value for our employees, partners, communities, and future generations.</p><br>
<p></p>
<p>
What we offer</p>
<p>
This is a visible position within the company, we offer opportunities where you can grow your expertise and have an end-to-end responsibility to drive &quot;change&quot; &amp; &quot;growth&rdquo;. You will have a chance to experience 360 ways of working with multiple stakeholders. We develop talents and growth potential to enable strong career development for our employees.</p><br>
<p></p>
<p>
#LT-U</p></div><p></p>

Quality Manager (Bursa)

Ajax Systems

<div><div>The international technology company Ajax Systems opens a full-cycle production facility in T&uuml;rkiye.</div><div>
Ajax Systems is the largest developer and manufacturer of security systems in Europe. The back office, R&amp;D department, and two full-cycle production facilities are located in Ukraine. The company has branch offices worldwide: UAE (Dubai), Italy, Spain, Germany, Poland, Canada, and many other regions. Ajax team has more than 2,200 employees, including 500 developers and 1,200 production workers. Attracting local expertise in each key market enables us to scale the product globally and grow fast.</div><div></div><div><b><br>
Location : Istanbul/Tuzla, DESBAS</b></div>
<h3 class="jobSectionHeader"><b>Reponsibilities</b></h3><ul><li>
The FAI process organization and support</li><li>
The FAI process control, training in critical aspects of production (or training if ESD skills and certification are available)</li><li>
Organization, optimization, and improvement of production control processes</li><li>
Conducting inspections of production processes</li><li>
Production key quality indicators monitoring, analysis, and response to deviations</li><li>
Preparation of reports based on the results of the analysis of inconsistencies</li><li>
Regulatory documentation creation, description of processes and procedures to ensure team functioning</li><li>
Team management</li><li>
Setting clear KPIs for the team</li><li>
Coordination and tracking of corrective and preventive actions within the team</li><li>
Mentoring and training new team members</li><li>
Conducting meetings on inconsistencies and process quality, supporting continuous system improvements</li></ul><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li>
Higher education (technical, standardization/quality systems)</li><li>
More than 2 years of work experience in the field of the quality management system</li><li>
Experience with regulatory documentation (GOST, DSTU, ISO)</li><li>
Knowledge of European and Turkish legislation, regulatory documents, standards, rules, and norms related to quality management systems and technical regulations is desirable</li><li>
Good command of English</li></ul>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Quality Engineer

Calderys

<div></div><div><div><div><p>The QA Manager will be responsible for maintaining and continuously improving the Quality Management System at the Haznedar-Durer plant, in full alignment with Calderys EMEA standards and ISO 9001:2015 requirements. The role ensures compliance with customer and regulatory expectations, coordinates audits, manages documentation, and drives corrective/preventive actions. The QA Manager will also ensure that quality-related data and progress are consistently updated in the EMEA-wide global action plan. This position requires strong technical expertise, structured problem-solving, and the ability to lead quality initiatives while fostering a culture of continuous improvement within the plant.<br>
</p><p></p><p><b>Key Responsibilities:<br>
</b></p><p></p><p><b>Quality Management System (QMS):
</b></p><ul><li>Maintain and update the QMS in compliance with ISO 9001:2015 and corporate requirements.
</li><li>Ensure integration of QMS with day-to-day plant operations and business processes.
</li><li>Own and update quality documentation (manuals, procedures, instructions, forms).
</li></ul><p><b>Audits &amp; Compliance:
</b></p><ul><li>Plan and conduct internal audits; ensure findings are addressed through corrective and preventive actions.
</li><li>Coordinate external audits (customers, certification bodies, authorities) and support follow-up.
</li><li>Ensure compliance with local regulatory requirements regarding product quality and safety.
</li></ul><p><b>Reporting &amp; Coordination:
</b></p><ul><li>Provide regular updates of quality KPIs, actions, and improvement projects into the EMEA central action plan.
</li><li>Ensure quality performance and progress are properly documented and communicated.
</li><li>Collaborate with corporate QA/Opex functions to align practices and share best methods.
</li></ul><p><b>Training &amp; Awareness:
</b></p><ul><li>Promote awareness of the quality policy, objectives, and process approach among all plant employees.
</li><li>Provide training and support to teams to strengthen quality culture and operational discipline.
</li><li>Ensure alignment with Occupational Health &amp; Safety regulations in all quality practices.
</li></ul><p><b>Continuous Improvement:
</b></p><ul><li>Support problem-solving and root cause analysis for non-conformities.
</li><li>Encourage risk-based thinking and process improvement across all functions.
</li>Actively contribute to cross-functional projects (product transfer, process optimization, customer complaints resolution).<br>
<li>
</li></ul><p></p><p><b>Qualifications &amp; Education:
</b></p><ul><li>Minimum Bachelor&rsquo;s degree (Lisans) in Chemistry, Mechanical Engineering, Materials Science, or Industrial Engineering. Alternatively, a Technical Vocational School degree (MYO) in a related field, combined with relevant experience, can be considered.
</li><li>ISO 9001 knowledge or certification (internal auditor training is a plus but not mandatory at hiring stage).
</li><li>1&ndash;3 years of professional experience in quality, production, or industrial operations.
</li><li>Previous exposure to manufacturing environment (ceramics, cement, automotive, chemicals, or similar) preferred but not mandatory.
</li><li>Refractory-specific experience good to have but not mandatory.
</li><li>Good computer literacy (MS Office required; ERP/QMS software knowledge is a plus).
</li><li>At least basic English proficiency (reading documentation, reporting to corporate).
</li><li>Detail-oriented, organized, able to manage documentation rigorously.
</li><li>Proactive and problem-solving mindset, willing to grow into the role.
</li><li>Strong communication skills to liaise with production, maintenance, and corporate QA teams.</li></ul></div></div></div><div></div><br><div></div><br><div></div>

Quality Assurance Manager

Anadolu Etap

<div>
 <p>
  <strong>
   Who We Are?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Founded in 2009 under Anadolu Group, Anadolu Etap is Turkey&rsquo;s leading producer of fresh fruit and fruit juice concentrates, established with a commitment to high-quality production standards.
  </em>
 </p>
 <p>
  <em>
   As the first agricultural company in Turkey to publish and implement "Sustainable Agriculture Principles," Anadolu Etap operates 7 farms across 25,000 decares of land in 5 different regions, with 3.5 million fruit trees, 3 fruit processing plants, and 2 R&amp;D centers. The company plays a pioneering role in the development of agriculture and agri-industry, setting a benchmark for sustainability in Turkish agriculture.
  </em>
 </p>
 <p>
  <em>
   With exports to more than 45 countries&mdash;from the Far East to the United States&mdash;Anadolu Etap continues to grow with the mission of producing &ldquo;Healthy Fruits for Healthy Generations.&rdquo; The company is also a proud signatory of the United Nations Global Compact.
  </em>
 </p>
 <p>
  <em>
   At Anadolu Etap:
  </em>
 </p>
 <ul>
  <li>
   <em>
    We support sustainable agriculture,
   </em>
  </li>
  <li>
   <em>
    Add value to society through social responsibility projects,
   </em>
  </li>
  <li>
   <em>
    Establish a transparent and traceable supply chain,
   </em>
  </li>
  <li>
   <em>
    Produce at the highest international standards and quality.
   </em>
  </li>
 </ul>
 <p>
  <em>
   All of this is achieved through strong teamwork and a positive, healthy working environment.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What Kind of Candidate Are We Looking For?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Food Engineering, Chemical Engineering, or a related engineering discipline
  </li>
  <li>
   <strong>
    Minimum of 5 years of experience in quality systems and documentation processes within a food or beverage production facility
   </strong>
  </li>
  <li>
   Practical experience and auditing knowledge in food safety management systems such as FSSC 22000, BRC, and IFS
  </li>
  <li>
   Proficiency in food safety culture, internal audit processes, and system documentation
  </li>
  <li>
   Strong systems-thinking approach with analytical thinking, communication, and coordination skills
  </li>
  <li>
   Team-oriented with strong organizational abilities
  </li>
  <li>
   Fluent in English both written and spoken
  </li>
  <li>
   Competent in MS Office applications; experience with digital quality systems such as SAP QM is preferred
  </li>
  <li>
   <strong>
    Ability to travel
   </strong>
   as needed for audits and training activities
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What Will You Do as a Quality Management Systems Executive at Anadolu Etap Beverage?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Responding to customer technical documentation requests and managing relevant records within the scope of food safety systems
  </li>
  <li>
   Planning and executing GMP and internal system audits in all production facilities in compliance with FSSC 22000 food safety standards
  </li>
  <li>
   Managing the revision processes of procedures, instructions, and forms related to food safety and quality systems
  </li>
  <li>
   Following up on certifications and audit actions related to organic production
  </li>
  <li>
   Systematically evaluating customer complaints, performing root cause analyses, and following up on corrective and preventive actions
  </li>
  <li>
   Planning, executing, and reporting supplier audits within the scope of food safety
  </li>
  <li>
   Planning and delivering training programs to promote a strong food safety culture
  </li>
  <li>
   Supporting the implementation of quality processes through digital systems such as SAP
  </li>
  <li>
   Monitoring regulations such as the Turkish Food Codex, EU legislation, FDA, and Codex, and integrating them into the company&rsquo;s systems
  </li>
  <li>
   Actively participating in process improvement initiatives related to quality and food safety systems
  </li>
  <li>
   Supporting preparation processes for customers, certification body, and official authority audits
  </li>
  <li>
   Monitoring, analyzing, and reporting quality system performance indicators (KPIs)
  </li>
 </ul>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   If you would like to join our team, we look forward to receiving your application!
  </strong>
 </p>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   https://data.anadolugroup.com/media-data/docs/calisan-adayi-aydinlatma-metni-linkedin.pdf
  </em>
 </p>
</div>


Quality Management Systems Executive

Abdi Business Technologies

<div>
 <p>
  Temelleri 1912&rsquo;de at&inodot;lan, sekt&ouml;r&uuml;n en geni&scedil; &uuml;r&uuml;n portf&ouml;y&uuml;ne sahip olan Abdi &Idot;brahim, 5.500 nitelikli &ccedil;al&inodot;&scedil;an&inodot;yla T&uuml;rk ila&ccedil; sekt&ouml;r&uuml;nde en y&uuml;ksek istihdam&inodot; yaratmaktad&inodot;r. Abdi &Idot;brahim, g&uuml;&ccedil;l&uuml; vizyonuyla 2002 y&inodot;l&inodot;ndan bu yana T&uuml;rk ila&ccedil; sekt&ouml;r&uuml;ndeki liderli&gbreve;ini s&uuml;rd&uuml;rmektedir.
 </p>
 <p>
  Abdi &Idot;brahim, bug&uuml;n, T&uuml;rkiye d&inodot;&scedil;&inodot;nda 17 &uuml;lkede faaliyet g&ouml;steriyor, Kanada'dan Avrupa Birli&gbreve;i &uuml;lkelerine, Kuzey Afrika'dan Asya ve Orta Do&gbreve;u&rsquo;ya kadar 70'ten fazla &uuml;lkeye ihracat yap&inodot;yor. Kurumsal vatanda&scedil; kimli&gbreve;i, sekt&ouml;rel misyonu ve toplumsal &ouml;ncelikleriyle daha iyi bir d&uuml;nya ve daha iyi bir gelecek i&ccedil;in &ccedil;al&inodot;&scedil;an Abdi &Idot;brahim, t&uuml;m i&scedil; s&uuml;re&ccedil;lerinde &ldquo;s&uuml;rd&uuml;r&uuml;lebilirlik&rdquo; odakl&inodot; bir yakla&scedil;&inodot;m sergilemektedir.
 </p>
 <p>
  Abdi &Idot;brahim; 2030 vizyonu do&gbreve;rultusunda uluslararas&inodot; pazarlardaki etkinli&gbreve;ini her ge&ccedil;en g&uuml;n art&inodot;rmakta, ulusal g&uuml;&ccedil;l&uuml; liderli&gbreve;inin yan&inodot; s&inodot;ra d&uuml;nyan&inodot;n en b&uuml;y&uuml;k 100 ila&ccedil; &scedil;irketi aras&inodot;nda yer alma hedefiyle faaliyetlerini aral&inodot;ks&inodot;z olarak s&uuml;rd&uuml;rmektedir.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Esenyurt&rsquo;ta bulunan &Uuml;retim tesisimizde g&ouml;revlendirilmek &uuml;zere
  <strong>
   &ldquo;Bilgisayarl&inodot; Sistemler Validasyonu ve BT Kalite Uyum Y&ouml;neticisi&rdquo;
  </strong>
  ar&inodot;yoruz.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   S&ouml;z Konusu G&ouml;revin Temel Sorumluluklar&inodot;:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bilgisayarl&inodot; Sistemler Validasyonu (CSV) dok&uuml;mantasyon ve yakla&scedil;&inodot;m&inodot;n&inodot;n GMP paralelinde olmas&inodot;n&inodot; sa&gbreve;lamak,
  </li>
  <li>
   Bilgisayarl&inodot; Sistemler master plan kapsam&inodot;nda sistemlerin validasyon s&uuml;re&ccedil;lerini periyotlarla planlamak, uygulanmas&inodot;n&inodot; ve raporlanmas&inodot; sa&gbreve;lamak,
  </li>
  <li>
   &Scedil;irket genelinde ilgili prosed&uuml;rler do&gbreve;rultusunda e&gbreve;itimler vermek,
  </li>
  <li>
   Yeni sistem ve yaz&inodot;l&inodot;m al&inodot;m&inodot;nda kullan&inodot;c&inodot; gereklilikleri spesifikasyonlar&inodot;n&inodot;(URS) do&gbreve;ru de&gbreve;erlendirmek ve t&uuml;m s&uuml;recin reg&uuml;lasyonlara uygun ger&ccedil;ekle&scedil;tirilmesini sa&gbreve;lamak,
  </li>
  <li>
   Elektronik Kalite Sistemindeki de&gbreve;i&scedil;iklik ve ek geli&scedil;tirme taleplerinin de&gbreve;erlendirmek, dok&uuml;mantasyonu ve sisteme aktar&inodot;m&inodot;n&inodot; sa&gbreve;lamak,
  </li>
  <li>
   ISO 27001 Bilgi G&uuml;venli&gbreve;i Y&ouml;netim Sistemi, ISO 22301 &Idot;&scedil; S&uuml;reklili&gbreve;i Y&ouml;netim Sistemi ve ISO 9001 Kalite Y&ouml;netim Sistemi s&uuml;re&ccedil;lerinde yer almak, standartlar&inodot;n maddelerinin s&uuml;rd&uuml;rebilirli&gbreve;ini sa&gbreve;lamak
  </li>
  <li>
   &Idot;&ccedil; ve d&inodot;&scedil; denetimlerde g&ouml;rev almak, denetim aksiyonlar&inodot; ve takibini sa&gbreve;lamak,
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Pozisyona ba&scedil;vuran adayda olmas&inodot; beklenen &ouml;zellikler:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   GMP 5, EU GMP Annex 11 ve FDA 21 CFR PART 11 gerekliliklerine hakim,
  </li>
  <li>
   Tercihen Veri B&uuml;t&uuml;nl&uuml;&gbreve;&uuml; ve ISO 27001 Bilgi G&uuml;venli&gbreve;i Y&ouml;netim Sistemleri ile ilgili konusunda bilgi sahibi,
  </li>
  <li>
   Validasyon d&ouml;ng&uuml;s&uuml;n&uuml;n (V-d&ouml;ng&uuml;s&uuml;) t&uuml;m a&scedil;amalar&inodot;nda deneyim (Planlama, Gereksinim Analizi, Risk De&gbreve;erlendirmesi, Test Planlama ve Y&uuml;r&uuml;tme, Raporlama)
  </li>
  <li>
   Tak&inodot;m &ccedil;al&inodot;&scedil;mas&inodot;na dikkat eden, payla&scedil;&inodot;m odakl&inodot; &ccedil;al&inodot;&scedil;maya &ouml;nem veren ve analitik d&uuml;&scedil;&uuml;nme yetene&gbreve;ine sahip,
  </li>
  <li>
   &Uuml;niversitelerin ilgili b&ouml;l&uuml;mlerinden mezun,
  </li>
  <li>
   Benzer pozisyonda en az 7-8 y&inodot;l tecr&uuml;beli,
  </li>
  <li>
   &Idot;leri seviyede &Idot;ngilizce bilen,
  </li>
  <li>
   Ekip Y&ouml;netimi konusunda tecr&uuml;beli,
  </li>
  <li>
   Dijital i&scedil; birli&gbreve;i ara&ccedil;lar&inodot;n&inodot; etkin bir &scedil;ekilde kullanma (Jira, Confluence, Microsoft Teams)
  </li>
  <li>
   Denetim organizasyonu ve y&ouml;netimi konular&inodot;na hakim
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Uygun niteliklere sahip adaylar ile &ouml;ncelikle telefon yoluyla irtibata ge&ccedil;ilecek ve i&scedil; g&ouml;r&uuml;&scedil;mesine davet edileceklerdir.
 </p>
 <p>
  <br/>
 </p>
 <p>
  T&uuml;m ba&scedil;vurular gizli tutulacakt&inodot;r.
 </p>
 <p>
 </p>
</div>


Bilgisayarlı Sistemler Validasyonu ve BT Kalite Uyum Yöneticisi

Signify

<div></div><div><div>Istanbul, T&uuml;rkiye
</div><div><div>Category</div>
 Service
</div><div><div>Posted Date
 </div>10/23/2025
</div><div><div>Job Id</div>
 361261</div></div>
<br><div><h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3><ul><li><div>
Field Support</div><ul><li><div>
Conduct site visits to verify installations, inspect failed products, and pick up samples for analysis.</div></li><li><div>
Visit wholesalers and partners to handle under-warranty product checks and returns.</div></li><li><div>
Perform simple repairs, adjustments, or replacements under supervision.</div></li></ul></li><li><div>
Case Handling</div><ul><li><div>
Manage &ldquo;easy&rdquo; after-sales cases (straightforward complaints, inquiries, and requests).</div></li><li><div>
Support Resolution Manager in ticket creation, documentation, and case updates in SAP Service Cloud.</div></li><li><div>
Assist in preparing feedback reports and technical findings for Quality and Business teams.</div></li></ul></li><li><div>
Customer &amp; Partner Interaction</div><ul><li><div>
Act as a first-line contact for customers and wholesalers in basic product-related complaints.</div></li><li><div>
Ensure clear, timely, and professional communication in all customer interactions.</div></li><li><div>
Build trust with partners and customers through reliable and accurate support.</div></li></ul></li><li><div>
Learning &amp; Growth</div><ul><li><div>
Gain deep knowledge of lighting products, systems, and controls.</div></li><li><div>
Learn warranty processes, customer service workflows, and technical troubleshooting methods.</div></li><li><div>
Develop financial and commercial awareness to understand service cost drivers.</div></li><li><div>
Participate in internal training to grow towards a Resolution Manager profile.</div></li></ul></li></ul><div></div><h3 class="jobSectionHeader"><b>
About You (Requirements &amp; Profile)</b></h3><ul><li><div>
Currently completing or recently graduated with a Bachelor&rsquo;s in Electrical Engineering (or related technical degree).</div></li><li><div>
Interest in customer service, lighting technology, and field operations.</div></li><li><div>
Interest in software, programming, or system integration (e.g., AI, IoT, or lighting control protocols and lighting control systems)</div></li><li><div>
Strong problem-solving skills and ability to perform technical inspections and simple repairs.</div></li><li><div>
Good customer communication skills (Turkish + English).</div></li><li><div>
Proactive, reliable, and able to work independently under supervision.</div></li><li><div>
Willingness to travel for site visits within Turkey.</div></li><li><div>
Passion for developing a career in After Sales / Customer Service.</div></li></ul><div></div><h3 class="jobSectionHeader"><b>
Development Path</b></h3><ul><li><div>
Learn after-sales processes, perform field support, and handle simple cases</div></li></ul></div>

Intern - Field Technician

L.K. International Die-Casting Limited

<p><b>Job Title: </b>Field Service Manager (Die Casting Machines)<br/><b>Location: </b>Istanbul<br/><b>Job Summary:</b><br/>We are looking for a skilled and customer-oriented <b>Field Service Manager</b> to support our clients in the <b>die casting</b> industries. This role focuses on team management, machine installation, troubleshooting, maintenance, and technical support. You will act as a key point of contact for customers after equipment delivery, ensuring high levels of satisfaction and machine performance.</p><p><b>Key Responsibilities:</b><br/>1. Provide technical support for installation, commissioning, and maintenance of die casting machines.<br/>2. Diagnose and resolve mechanical, electrical, and control system issues on-site and remotely.<br/>3. Conduct routine and preventive maintenance visits, ensuring optimal machine performance.<br/>4. Train customers&rsquo; technical staff on machine operation, troubleshooting, and maintenance, and manage the service team in Turkey.<br/>5. Prepare detailed service reports, maintenance logs, and customer feedback summaries.<br/>6. Coordinate with internal engineering, sales, and spare parts teams to ensure efficient issue resolution.<br/>7. Recommend spare parts, upgrades, or service contracts based on machine condition and customer needs.<br/>8. Support warranty claims processing and technical documentation.<br/>9.Maintain high levels of customer satisfaction by ensuring timely response and clear communication.<br/>10.Provide technical feedback to improve product quality and service procedures.</p><p><b>Job Requirements:</b><br/>1. Bachelor&rsquo;s degree or diploma in Mechanical, Electrical, Mechatronics Engineering, or related fields.<br/>2. At least 5 years of hands-on experience in aftersales, technical support, or field service&mdash;preferably with die casting machines, with service team management experience.<br/>3. Strong understanding of industrial machinery, hydraulic/pneumatic systems, and electrical/control systems.<br/>4. Ability to read and interpret technical drawings, wiring diagrams, and machine manuals.<br/>5. Customer-focused mindset with strong problem-solving skills.<br/>6. Good communication and interpersonal skills; capable of working under pressure and independently.<br/>7. Proficiency in English and Turkish;<br/>8. Willingness to travel frequently (domestically and internationally).<br/>9. Valid driver&rsquo;s license.</p><p>Job Type: Full-time</p><p>Pay: 150,000.00TRY - 200,000.00TRY per month</p><p>Application Question(s):</p><ul><li>Do you have hands-on experience in aftersales, technical support, or field service&mdash;preferably with die casting machines?</li><li>Do you have strong understanding of industrial machinery, hydraulic/pneumatic systems, and electrical/control systems&#65311;</li><li>Are you able to read and interpret technical drawings, wiring diagrams, and machine manuals?</li><li> Are you fluent in English and Turkish?</li><li>Are you willing  to travel frequently (domestically and internationally)?</li><li>Do you have valid driver&rsquo;s license?</li></ul>

Die Casting Machine Field Service Manager

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