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customer service and supply chain representative Jobs in Istanbul

customer service and supply chain representative

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supply chain manager

Valeo

<div>Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.
<div>Lead and manage the Site Supply Chain team and activities:
</div><div><div><div><div><ul><li>Manage the whole team (indirect and direct labor) related to supply chain &amp; logistics activities: customer service, production planning, material procurement, receiving and shipping, lines feeding and picking, continuous improvement team)
</li><li>Perform annual appraisal and mid-year interviews, SDP &amp; career path, recruitments, coaching, assess competencies level to build training plan, enhance the multitasking &amp; multi-skills of its team
</li><li>Deploy the Group Standard Organization within Supply Chain
</li><li>Perform the regular reviews and meetings (5&rsquo;, QRQC, monthly, &hellip;);
</li><li>Define and drive its budget (H/C and costs); 
 
</li></ul>Lead and ensure the Material Planning and Production Control activities:
<ul><li>Ensure the full execution of Material Planning and Production Control standards processes (SIOP/MPS/MRP, Demand Arbitration and Management, Material Procurement, &hellip;);
</li><li>Ensure the quality of customer deliveries and of vendor delivery plan in terms of deadlines, quantities and costs
</li><li>Ensure the regular interface with Customers and Suppliers;
</li><li>Alert and escalate any deviations and risks of Customers Delivery shortages, through 5&rsquo;, QRQC meetings and standard Group Logistics Red Alert tool; 
 
</li></ul>Manage the Material Physical Flows (intra site and external flows):
<ul><li>Control all physical flows (including freight) and information flows, both internally and externally 
 
</li></ul>Deploy standards and tools leading to improve continuously the logistics performance:
<ul><li>Apply and deploy the Valeo 5 axes standards, methodologies and tools 
 
</li></ul>Ensure the reliability and accuracy of systems master data, settings and inventory:
<ul><li>Ensure the inventory accuracy for the total stocks (RM, WIP, FG) of the plant
</li><li>Ensure the reliability of the Information System and set the logistics parameters 
 
</li></ul>Drive the Supply Chain activities of new projects introduction;
Ensure the reporting activity (Site, PG, Group level):
<ul><li>Measure and report the Key Performance Indicators on supply chain and logistics perimeter following the standards
</li><li>Ensure the Safety, Quality and Compliance rules are fully applied within the site
</li></ul></div></div></div></div>Job:
Supply Chain &amp; Logistics Manager
Organization:
IAM Division
Schedule:
Full time
Employee Status:
Regular
Job Type:
Indefinite contract (Government template)
Job Posting Date:
2025-09-18
<div>Join Us !
 
Being part of our team, you will join:
 
<ul><li>one of the largest global innovative companies, with more than 20,000 engineers working in Research &amp; Development
</li><li>a multi-cultural environment that values diversity and international collaboration
</li><li>more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth
</li><li>a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development
</li></ul> 
More information on Valeo: https://www.valeo.com</div></div>

Site Supply Chain Manager

Alshaya Group Avrasya

<div>
 
 Kuwait-based Alshaya Group started to operate in the Turkish market in 2002 with the objective of undertaking retailing activities within the framework of the Group's Turkish operating rights for major international brands. Today, the group represents a portfolio of world's best known international brands in Turkey, managing their retail franchise operations in segments including Fashion, Food, Health &amp; Beauty.
 
 
 
 
 
 Franchise portfolio includes Bath and Body Works, Pinkberry, Shake Shack, Starbucks and Victoria's Secret in T&uuml;rkiye.
 
 
 
 
 
 Alshaya Group&rsquo;s operations are based on the vision of "Being one of the world's leading retailers, managing world's best known brands in profitable, value-building partnerships," with a corporate culture that rewards "Think Big," "Act Small," and "Be You" is currently looking for a "
 
 Regional Logistics Manager (Eurasia)
 
 " to join its "
 
 Supply Chain &amp; Procurement
 
 " division.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Logistics, Business Administration, Supply Chain Management or a related field.
 </li>
 <li>
 +10 years of relevant experience, with at least 3 years in a managerial or leadership role.
 </li>
 <li>
 Strong leadership with a positive track record of managing direct and indirect reports.
 </li>
 <li>
 Strong knowledge of supply chain principles, logistics operations, logistics budgeting, inventory management.
 </li>
 <li>
 Excellent analytical and problem solve skills.
 </li>
 <li>
 Profiency in English (written and spoken); Russian is a plus.
 </li>
 <li>
 Ability to multi-task management work effectively unde and manage multiple projects simultaneously.
 </li>
 <li>
 Having experience working in Eurasian countries will be a plus.
 </li>
 <li>
 Customer oriented and high communication skills.
 </li>
 <li>
 Strong communication with other departments.
 </li>
 </ul>
 
 
 Job Description
 
 
 <ul>
 <li>
 Establishing logistics processes in new markets in Eurasia.
 </li>
 <li>
 Responsible for all regional operations and KPI, SLA tracking and stock counts.
 </li>
 <li>
 Ensuring that the Logistics KPIs align with the targets.
 </li>
 <li>
 Solid understanding of logistics contracts, managing tenders, negotiations, and oversee vendor performance.
 </li>
 <li>
 To ensure that the optimum cost in logistics operations in Eurasia.
 </li>
 <li>
 Managing multiple countries of logistics budget.
 </li>
 <li>
 Making long and short-term warehouse assessments and creating new options if needed.
 </li>
 </ul>
 
 
</div>

Regional Logistics Manager (Eurasia)

MEMA Consultancy

<div>
 
 Our client, a leading multinational organization, is looking for a seasoned
 
 Logistics Manager
 
 to oversee and optimize supply chain operations. The ideal candidate will have extensive experience in logistics, a strong performance-driven mindset, and a proven track record of leadership and growth within their previous roles.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage and oversee end-to-end supply chain operations, including Warehousing, Transportation, and Materials Management.
 </li>
 <li>
 Develop strategies to optimize logistics processes, reduce costs, and improve efficiency across the supply chain.
 </li>
 <li>
 Lead, mentor, and develop a high-performing logistics team, ensuring alignment with organizational objectives.
 </li>
 <li>
 Collaborate with cross-functional teams to support operational excellence and drive continuous improvement initiatives.
 </li>
 <li>
 Monitor KPIs and prepare reports to provide visibility into logistics performance and operational metrics.
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum 10 years of experience in Supply Chain Operations &amp; Logistics, with hands-on expertise in at least one of the following: Warehousing, Transportation, or Materials Management.
 </li>
 <li>
 Demonstrated performance-driven approach with tangible achievements in previous roles.
 </li>
 <li>
 Graduate or Postgraduate from a reputed university.
 </li>
 <li>
 Proven leadership experience with prior team management responsibilities.
 </li>
 <li>
 Strong track record of career growth and progression within the same organization.
 </li>
 </ul>
 
 
</div>

Logistics Manager

DHL Supply Chain

<div>
 
 Join Our #TogetherUnstoppable Team at DHL Supply Chain!
 
 
 
 Are you ready to take your career to the next level? At DHL Supply Chain, we are committed to excellence in supply chain management and consulting, delivering top-notch services across various sectors including consumer, retail, life science &amp; healthcare, technology, engineering &amp; manufacturing, and automotive. With operations in over 60 countries and territories and a workforce of around 120,000 dedicated professionals, we are proud to manage approximately 23 million m&sup2; of storage area across 2400 locations worldwide.
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Engineering, Logistics or similar field of studies
 </li>
 <li>
 Having a minimum 4 years of logistics experience, preferably in transportation,
 </li>
 <li>
 Advanced level of English,
 </li>
 <li>
 Good communication skills for managing coordination between customer,program manager, and local team
 </li>
 <li>
 Working systematical and regular, strong follow up skill
 </li>
 <li>
 Working on customer oriented and must act self-initiative if it is needed
 </li>
 <li>
 Understanding of business structures, influences and requirements of customers
 </li>
 <li>
 Analytical and problem solving oriented
 </li>
 <li>
 Good command of MS Office programs, Power BI skills is an advantage,
 </li>
 <li>
 Good presentation skills,
 </li>
 <li>
 KPI reporting and following up the results,
 </li>
 <li>
 Residing at Istanbul (prefably European side)
 
 
 
 </li>
 </ul>
 Job Description:
 
 
 
 <ul>
 <li>
 Reporting, following up and improving projects,
 </li>
 <li>
 Customer management
 </li>
 <li>
 Following up performance, cost, data analysis to improve the efficiency
 </li>
 <li>
 Creating KPI reports weekly and monthly basis,
 </li>
 <li>
 Executing cost distributions and P&amp;L
 </li>
 <li>
 Reporting and financial management of costs and customer invoices
 </li>
 <li>
 Following up GoGreen, Business Continuity Management, Incident Management, Logics reporting process,
 </li>
 <li>
 Managing Quality Self Assessment process
 </li>
 <li>
 Management of transportation procurement and vendor relations
 
 
 
 </li>
 </ul>
 
 Why Join Us?
 
 
 
 DHL Supply Chain Turkey has been operational since 2000, providing a wide range of services including warehousing, distribution, labeling, packaging, technical services, home delivery, spare parts logistics, and reverse logistics. With over 2000 employees and 370,000 m&sup2; of warehousing space, we are a leader in serving top companies across various sectors.
 
 
 If you are passionate about logistics, thrive in a dynamic environment, and want to be part of a global leader in supply chain management, we want to hear from you!
 
 
 
 Apply Now!
 
 
 
 Let&rsquo;s shape the future of logistics together. Be part of our #TogetherUnstoppable team at DHL Supply Chain!
</div>

Transportation Operations Executive

TCI Aircraft Interiors

<div>
 
 TCI Aircraft Interiors was founded in 2010, and in 2023, it entered a new era with the merger of three subsidiary companies under Turkish Airlines.Combining over a decade of experience with an innovative vision, TCI leverages its enhanced capabilities to provide cutting-edge solutions for both wide and narrow body aircrafts. As the only company in its field operating in T&uuml;rkiye, we proudly represent our country while setting new standards in the international aviation industry and continue our mission to provide the best values in the sector.
 
 
 
 
 
 We offer in our product range; economy and business class seats, galleys, lavatories, and in-flight entertainment and satellite internet (IFEC) systems for commercial aircrafts. TCI also provides the most innovative solutions to the aviation industry with products such as service trolleys, cargo containers, and seat power systems, which are widely used in aviation operations. The company operates with design, engineering, manufacturing, and R&amp;D capabilities at its facilities in Istanbul and Seattle, serving multiple aircraft types and catering to industry leaders such as Boeing, Airbus, and some of the world&rsquo;s leading airlines.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 At least a Bachelor's Degree in Engineering fields such as; Mechanical Engineering, Electrical Engineering, Electrical/Electronics Engineering, Aeronautical/Aerospace Engineering, Mechatronic Engineering, Materials and Metallurgical Engineering, Industrial Engineering, and Manufacturing Engineering
 </li>
 <li>
 At least 8+ years of Supply Chain/ Technical Procurement experience (Preferably in Aviation)
 </li>
 <li>
 Knowledge and experience in supply chain management (Preferably in the Aviation)
 </li>
 <li>
 Knowledge of manufacturing processes such as plastic injection molding, machining, composite materials, and vacuum forming
 </li>
 <li>
 Ability to understand the properties of components and their use in the Aviation
 </li>
 <li>
 Good command of English (technical and communication)
 </li>
 <li>
 Good supplier management skills, negotiation ability and contract management experience
 </li>
 <li>
 Analytical thinking and problem solving abilities
 </li>
 <li>
 Mastery of MS Office applications
 </li>
 </ul>
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Understanding and interpreting the product specifications reported by the Project team required for design and development activities,
 </li>
 <li>
 Search for domestic/foreign supply sources for these products,
 </li>
 <li>
 Having an analytical approach to cost and timing issues,
 </li>
 <li>
 Taking an active role in realizing the projects within the cost and timing targets,
 </li>
 <li>
 Managing the procurement processes of components and materials in aviation projects,
 </li>
 <li>
 Taking an active role in supply chain planning and analyzing material request,
 </li>
 <li>
 Managing the supplier network in the aviation industry and finding new suppliers,
 </li>
 <li>
 Making supplier evaluations on pricing, quality and delivery times of components,
 </li>
 <li>
 Follow-up of supplier evaluations regarding pricing, quality and delivery times of components in communication with the Supplier Technical Assurance (STA) Department.
 </li>
 <li>
 Effectively managing purchasing processes by using ERP programs (preferably AXAPTA),
 </li>
 <li>
 Negotiating prices with suppliers, determining contract terms and concluding agreements,
 </li>
 <li>
 Optimizing material stock and monitoring inventory management processes,
 </li>
 <li>
 Searching for alternatives that can replace the needed components,
 </li>
 <li>
 Sharing technical department quality requirements with suppliers according to company procedures,
 </li>
 <li>
 Providing coordination by cooperating with internal teams in project processes.
 </li>
 </ul>
 
 
</div>

Project Purchasing Specialist

Mettler-Toledo

<div>Supply Chain and Quality Manager
<div>Location Istanbul, Istanbul, Turkey</div>
<div>Date posted October 01, 2025</div>
<div>Job ID 20463</div>
<div>
</div><div>Our Opening and Your Responsibilities<div><div><ul><li>
Bachelor&rsquo;s degree in a relevant field Administration, Industrial Engineering etc.</li><li>
Minimum 10 years of experience and solid expertise in procurement, supply chain management and quality, import, export, logistics, and warehouse/inventory management,</li><li>
Proven ability to manage complex logistics and warehouse operations,</li><li>
Solid understanding of logistics contracts, budgeting, and performance monitoring,</li><li>
Strong leadership, team development, negotiation, and communication skills,</li><li>
Proficiency in MS Office and ERP systems, especially SAP,</li><li>
Strong skills in cost analysis and budget planning,</li><li>
Advanced level of English.</li></ul></div></div>
What You Need to Succeed<div><div><ul><li>
Supporting Company&rsquo;s growth and business strategies in terms of operational excellence, quality, efficiency increase of the processes.</li><li>
Acting as a strategic business partner in supply hain management and partnering with sales, service and marketing departments in line with global Company and local legal procedures.</li><li>
Developing procedures to provide coordination for the area of activity of supply chain and quality management with sales, service, marketing and finance (ISO, T&uuml;rkak etc.)</li><li>
Being responsable for Order management, Import&amp;Export, Warehouse management, procurement, leases.</li><li>
Supporting Finance department for internal and external audit.</li><li>
Updating and revising supply chain implementations in line with new or changing environmental polictics, standards, regulations and distributions.</li><li>
Selecting the most economical transportation routes to consolidate shipments or consolidate warehousing and distribution.</li><li>
Monitoring forecasts and quotas to determine impacts on supply chain/IM/EX activities or to identify changes.</li><li>
Negotiating prices with suppliers or customs brokers.</li><li>
Developing or implementing procedures or systems for supplier selection and evaluation.</li><li>
Analyzing information about supplier performance or purchasing program success.</li><li>
Evaluating and selecting technology or information solutions for materials or product distribution, inventory reporting, and tracking.</li><li>
Determining, negotiating, and facilitating negotiation of internal quality procedures, standards, and definitions to ensure customer needs are met.</li><li>
Researching and establishing standards for quality and health and safety.</li><li>
Providing service to develop procedures, standards, and systems.</li></ul></div></div>
Our Offer to You<div>
Teamwork</div>
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment<div>
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.</div></div></div>

Supply Chain and Quality Manager

Reckitt

<div>
 We are Reckitt
 
 
 Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
 
 
 Supply
 
 
 Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.
 
 
 
 About The Role
 
 
 
 Dive into a pivotal position at Reckitt, where you'll craft the future of sustainable packaging. As a Factory Engineering Manager, you'll integrate innovation with strategy, leaving your mark across a tapestry of brands. This role isn't just a job &mdash; it's a journey across different sites, a learning odyssey that enriches your professional canvas while steering our markets towards greener horizons.
 
 
 Your responsibilities
 
 
 <ul>
 <li>
 Ensure the site remains compliant against internal financial controls and polices. Any identified gaps must be worked on as a priority and closed within the agreed period of time.
 </li>
 <li>
 Lead the Engineering Projects / Capex team to deliver sustained value to the business.
 </li>
 <li>
 Engage with suppliers to build Projects resource external to the site ensuring resource muscle to react to &lsquo;seasonal&rsquo; demands YOY.
 </li>
 <li>
 Delivery of capex spend to agreed Plan / FC commitments
 </li>
 <li>
 Complete masterplan assessment using EPCM and provide timeline of next steps to support masterplan development.
 </li>
 <li>
 Drive engagement and improvements on the new capex process
 </li>
 <li>
 Support the centralised Engineering team to develop standardised templates and procedures to ensure a standardised approach across Reckitt Engineering
 </li>
 <li>
 Prepare and present governance updates to senior leaders routinely and for key milestone updates
 </li>
 <li>
 Drive the preparation of Business Case Alignment with cross functional input in readiness for the monthly BCA reviews
 </li>
 <li>
 Share best practice across the other Reckitt sites through Communities of Practice and other forums / groups.
 </li>
 <li>
 Prepare and lead Capex Compliance audits for the site.
 </li>
 <li>
 Update and monitor monthly Capex KPI&rsquo;s and develop plans to address and improve any KPI&rsquo;s which are off track.
 </li>
 <li>
 Develop and support delivery of the site E&amp;S training programme, which will deliver compliance, understanding, knowledge and wider impact on E&amp;S delivery.
 </li>
 <li>
 Monitors progress against project schedules and budgets; recommends allocation of resources as required to deliver targets.
 </li>
 <li>
 Align team objectives to support the wider business / corporate objectives
 
 
 </li>
 </ul>
 The experience we're looking for
 
 
 <ul>
 <li>
 Either Degree in Engineering or related subject with 3-5 years&rsquo; experience in industry
 </li>
 <li>
 3-5 years&rsquo; experience in a FMCG operation, preferably in an environment such as Pharmaceutical, Hygiene or Food.
 </li>
 <li>
 High capability and capacity to manage complex situations with multiple stakeholders
 </li>
 <li>
 Proven Project management experience in this level of projects
 </li>
 <li>
 Demonstrate experience of leading programs and teams from concept to execution
 </li>
 <li>
 Knowledge and understanding of Pharmaceutical / Hygiene manufacturing and packaging operations and facilities.
 </li>
 <li>
 Strong IT &amp; Data Analysis skills including familiarity with ERP Systems, Microsoft 2016, Power BI &amp; open to use of new software applications.
 
 
 </li>
 </ul>
 The skills for success
 
 
 Supply Chain Management, Business Partnership, Collaboration and partnership building, Relationship Management, Business accumen, Productivity management, Improve business processes, Advanced Analytics, Data Analytics, Supply Chain Planning, Logistics Management.
 
 
 What we offer
 
 
 With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
 
 
 Equality
 
 
 We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
</div>

Factory Engineering Manager

Explore 451+ Supply chain manager in Istanbul this October. Find roles across top companies and apply now to boost your career.