admin assistant

admin assistant / secretary Jobs in Abu Dhabi

admin assistant / secretary

arabic male receptionist with uae visa Jobs in Abu Dhabi

arabic male receptionist with uae visa

arabic receptionist

assistant front office manager Jobs in Abu Dhabi

assistant front office manager

receptionist groomy pet

AMCLLC

for reputed medical centerwe are looking for a male Arabic receptionist preferred with own visa + working in medical center fieldDuty 9 hrs per daysalary up to 4000 AEDJob Types: Full-time, PermanentPay: AED3,000.00 - AED4,000.00 per monthExperience:<ul><li>receptionist: 1 year (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>

Arabic male receptionist with uae visa

Smart Motor Auto Repair Center

Job Title: ReceptionistKey Responsibilities<ul><li>Customer Relations: Greet clients upon arrival, manage the check-in process, and offer refreshments in the waiting lounge.</li><li>Appointment Management: Coordinate service bookings via phone, WhatsApp, and email, optimizing the daily workshop schedule.</li><li>Documentation: Open &quot;Job Cards&quot; accurately, ensuring all customer concerns and vehicle details are captured in our management system.</li><li>Invoicing &amp; Payments: Handle POS transactions, process cash/card payments, and explain basic invoice line items to customers.</li><li>Communication Bridge: Provide status updates to customers regarding their vehicle&rsquo;s progress after consulting with Service Advisors or Technicians.</li><li>Administrative Support: Maintain an organized filing system for vehicle records, inspection reports, and insurance claims.</li></ul>Required Skills<ul><li>Language Proficiency: Fluency in English is mandatory. Proficiency in Arabic</li><li>Experience: Minimum 2&ndash;4 years in a receptionist or customer service role.</li></ul>How to ApplyPlease send your CV to hr@smartmotor.ae or 0589107620Job Type: Full-timePay: From AED3,000.00 per monthWork Location: In person

Customer Service - (Arabic - Female)

Corniche Gate Medical Center L.L.C

Job Description:We are seeking a compassionate and organized Receptionist to join our medical center in Abu Dhabi. As the first point of contact for our patients, you will play a crucial role in ensuring a positive patient experience. You will manage patient appointments, handle insurance verifications, and provide administrative support to doctors and medical staff.Key Responsibilities<ul><li>Welcome patients and visitors professionally and assist them with registration forms.</li><li>Schedule, confirm, and reschedule patient appointments using the clinic's software.</li><li>Verify patient insurance coverage and obtain necessary approvals/authorizations prior to treatment.</li><li>Maintain patient confidentiality and ensure all medical records (EMR) are updated accurately.</li><li>Collect co-payments and handle billing/invoicing processes.</li><li>Answer phone calls, respond to patient inquiries via WhatsApp/Email, and manage the waiting area flow.</li><li>Coordinate with the nursing staff and doctors to ensure smooth patient turnover.</li></ul>Requirements &amp; Qualifications<ul><li>Education: High school diploma required; Bachelor&rsquo;s degree or Medical Administration certification is a plus.</li><li>Language: Fluent in Arabic and English is mandatory.</li><li>Experience: Previous experience as a Medical Receptionist or in a customer service role within the healthcare sector in UAE.</li><li>Technical Skills: Familiarity with medical insurance portals (e.g., Shafafiya) and Appointment Scheduling Software.</li><li>Attributes: Empathy, patience, ability to handle stressful situations, and strong attention to detail.</li></ul>Salary to be discussed upon interviewJob Type: Full-timeWork Location: In person

Arabic Receptionist

HALA DENTAL CLINIC

Dental coder insurance receptionistKnowledge of open jet and dok23Job Types: Full-time, PermanentPay: From AED3,000.00 per monthWork Location: In person

Dental coder insurance receptionist

Dr Firas Dental & Orthodontic Center

Job OverviewDr. Firas Dental &amp; Orthodontic Center is currently looking for a professional and customer-focused Call Center Agent to join our team in Abu Dhabi. The successful candidate will handle patient communications, appointment scheduling, and inquiries, ensuring excellent service and efficient coordination across clinic branches.This role plays a key part in enhancing patient experience, supporting clinic operations, and maintaining professional communication standards within the organization.Key ResponsibilitiesPatient Communication &amp; Appointment Handling<ul><li>Answer incoming patient calls professionally and efficiently.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Conduct appointment reminder calls to reduce no-shows.</li><li>Provide information about clinic services, doctor availability, and operating hours.</li><li>Escalate patient complaints or concerns to supervisors when necessary.</li></ul>System &amp; Patient Data Management<ul><li>Accurately update patient records in the clinic management system.</li><li>Document call outcomes, cancellations, and feedback.</li><li>Maintain strict confidentiality of patient information.</li></ul>Insurance &amp; Coordination Support<ul><li>Coordinate with the insurance department regarding patient eligibility and approvals.</li><li>Collect patient insurance information prior to appointments.</li><li>Direct billing or coverage inquiries to the appropriate department.</li></ul>Interdepartmental Coordination<ul><li>Communicate with reception teams, nurses, and doctors regarding appointment schedules.</li><li>Notify relevant departments regarding cancellations or patient delays.</li><li>Support branch operations during busy clinic hours.</li></ul>Service Quality &amp; Compliance<ul><li>Maintain professional telephone etiquette at all times.</li><li>Follow clinic SOPs, service standards, and quality guidelines.</li><li>Meet KPIs related to call handling, appointment conversion, and patient satisfaction.</li><li>Comply with UAE healthcare regulations and data protection policies.</li></ul>RequirementsEducation<ul><li>High School Diploma or equivalent (required)</li><li>Bachelor&rsquo;s degree is an advantage</li></ul>Experience<ul><li>Minimum 2 years experience as a Call Center Agent, Receptionist, or Customer Service Representative</li><li>Experience in healthcare or dental facilities is preferred</li></ul>Skills<ul><li>Fluent in Arabic and English (required)</li><li>Strong communication and listening skills</li><li>Experience using patient management systems or EMR</li><li>Good telephone handling skills</li><li>Knowledge of Dok32 system is an advantage</li></ul>Preferred Skills<ul><li>Experience working in a dental or medical facility</li><li>Ability to handle multiple tasks in a fast-paced environment</li><li>Strong organization and time management skills</li><li>Compassionate and patient-focused communication style</li></ul>Why Join Us?At Dr. Firas Dental &amp; Orthodontic Center, we are committed to delivering high-quality dental care and exceptional patient service. Our team values professionalism, teamwork, and continuous improvement in delivering outstanding healthcare experiences.Job Type: Full-timeAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>

Call Center Agent – Dental Facility

NMC Health plc

<div>2.1 Apply medical knowledge and best insurance practice while reviewing and verifying the Pre Approval requests (OP/ IP) received from different departments to obtain authorizations as required by insurance companies dependent upon the plan coverage for all Insurance patients. Ensure that the details of the Pre Authorization Requests are in line with the regulators&rsquo; standards especially the claim adjudication Rules and Business Rules.
 
2.2 Handling the rejected pre authorization and get required justification from the treating doctor to resend it to Insurance Company and obtain the approval.
 
2.3 Prepares reports of daily activity as requested for management and assists management in month end reporting as requested.</div>
 <div><ul><li>Evaluate the Pre Approval requests from medical necessity for the requested service according to the medical data provided and accurately code the service description codes stated on the prior authorization requests, according to accepted medical coding rules, medical guidelines and policy&rsquo;s schedule of benefits.
</li><li>Respond to Insurance/ TPA queries and liaise with concerned department without any delay.
</li><li>Responsible for receiving, evaluating and escalating second opinion cases and case management.
</li><li>Perform night shift duty and on public holidays as per duty roster.
</li><li>Prepares reports of daily activity as requested for management and assists management in monthly reports as requested.
</li><li>Handle Auditing Process. Arrange required documents and papers and check with coders in order to assist the external Auditors.
</li><li>Attend Meetings and Presentation.
</li><li>Train Front office, Receptionist and Nurses and keep them updated about Insurance details.
</li><li>Prepare cost estimate for procedures for Cash Patient.
</li><li>To adjust duties in case of any sudden/ emergency unplanned leaves by colleagues.
</li><li>Managing and handling pending cases (if any) to the next shift colleagues.
</li><li>Performs any other jobs or duties assigned by the HOD from time to time within the scope of job title.
</li><li>Comply with all OSH and infection control policies, standards and procedures and cooperate with hospital management to comply those requirements.
</li><li>Work accordance with the documented OSH procedures and instructions, specific responsibilities.
</li><li>Be familiar with emergency and evacuation procedures.
</li><li>Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments, incident reports.
</li><li>Comply with Waste management procedures and policies.
</li><li>Attend applicable OSH/Infection control training programs, mock drills and awareness programs.
</li><li>Use of appropriate personal protective equipment and safety systems.</li></ul></div>
 <div><ul><li>Bachelor Degree in Medicine (MBBS) graduate from a recognized university.
</li><li>Experience in Insurance Claims management/adjudication (minimum 2 years).
</li><li>Experience in Medical Coding ICD, CPT, DRG and HCPCS.
</li><li>Excellent command of oral and written English.
</li><li>Flexible and able to work under pressure.
</li><li>Excellent knowledge of Microsoft applications.</li></ul></div>

Approval Officer