customer support representative Jobs in Lahore

customer support representative

business development specialist Jobs in Lahore

business development specialist

customer success specialist Jobs in Lahore

customer success specialist

recovery executive

recruitment specialist

recovery specialist

Masarat groups

Key Responsibilities:<ul><li>Monitor customer ledgers and identify overdue accounts.</li><li>Contact clients through phone calls, emails, and visits to remind and recover pending payments.</li><li>Negotiate payment plans where required and follow up until completion.</li><li>Coordinate with sales, ticketing, and operations teams to resolve billing disputes or discrepancies.</li><li>Prepare and share weekly and monthly recovery reports with management.</li><li>Maintain proper records of recovered amounts, pending payments, and follow-up actions.</li><li>Escalate critical cases to management for legal or formal action if needed.</li><li>Ensure compliance with company policies and maintain a professional approach in all communications.</li></ul>Skills &amp; Requirements:<ul><li>Bachelor&rsquo;s degree in Finance, Business Administration, or related field.</li><li>1-3 years of experience in accounts, recovery, or collections (preferably in travel industry).</li><li>Good communication and negotiation skills.</li><li>Strong follow-up abilities and attention to detail.</li><li>Knowledge of basic accounting principles and MS Office (Excel &amp; Word).</li><li>Ability to work under pressure and meet deadlines.</li></ul>Key Performance Indicators (KPIs):<ul><li>Percentage of overdue recovery achieved per month.</li><li>Reduction in outstanding receivables.</li><li>Timely reporting and documentation accuracy.</li><li>Positive client relationship management.</li></ul>Job Type: Full-timeExperience:<ul><li>travel agency: 1 year (Required)</li></ul>Work Location: In person

Recovery Specialist

Wimmits Pharmaceuticals

Qualification: B.com/B.com HonsFresh to 1 year Experience Required<ul><li>Time taken to resolve outstanding accounts.</li><li>Percentage of overdue payments recovered.</li><li>Accuracy and completeness of recovery records.</li><li>Client retention and satisfaction post-recovery.</li><li>Making accurate ledger</li><li>following clients for payment recovery</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Recovery Officer

Fresh to 1 year Experience Required (BCom BBA)<ul><li>Time taken to resolve outstanding accounts.</li><li>Percentage of overdue payments recovered.</li><li>Accuracy and completeness of recovery records.</li><li>Client retention and satisfaction post-recovery.</li><li>Making accurate ledger</li><li>following clients for payment recovery</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Recovery Officer (office based)

Shafi&Sons

Job Summary:The Recovery Executive is responsible for managing and recovering overdue payments from customers or clients. The role involves contacting defaulters, negotiating repayment plans, and ensuring timely collection of outstanding dues while maintaining good customer relationships and adhering to legal and regulatory guidelines.Key Responsibilities:<ul><li>Contact delinquent customers via phone, email, or in-person visits to follow up on overdue payments.</li><li>Negotiate repayment terms and schedules that are feasible for both the company and the customer.</li><li>Maintain accurate records of communication, promises to pay (PTP), and payment follow-ups.</li><li>Monitor assigned accounts to identify outstanding debts.</li><li>Work with legal or third-party agencies if required for escalation of cases.</li><li>Achieve monthly collection and recovery targets set by the management.</li><li>Investigate and resolve discrepancies or disputes related to payments.</li><li>Educate customers on the consequences of non-payment and offer appropriate solutions.</li><li>Generate and submit daily/weekly/monthly reports to the Recovery Manager.</li><li>Ensure all recovery efforts comply with company policy and local laws/regulations.</li></ul>Required Skills &amp; Qualifications:<ul><li>High school diploma or Bachelor's degree in any discipline.</li><li>Proven experience in collections, recovery, or customer service roles (1-3 years preferred).</li><li>Strong communication and negotiation skills.</li><li>Ability to handle stressful situations and deal with difficult customers professionally.</li><li>Basic knowledge of legal aspects related to debt recovery.</li><li>Proficient in MS Office (Excel, Word) and CRM/collection software.</li><li>Willingness to travel locally for field recovery (if applicable).</li></ul>Preferred Attributes:<ul><li>Experience in financial services, banking, NBFCs, or telecom recovery roles.</li><li>Knowledge of local languages (in addition to English/Hindi).</li><li>Target-driven and self-motivated.</li></ul>Working Conditions:<ul><li>Office-based with potential field visits (depending on role).</li><li>May require working on weekends or extended hours to meet targets.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Recovery Executive

Grand City

Key Responsibilities:1. Inbound and Outbound Calls&middot; Handle inbound calls from customers regarding payment due dates, account status, and recovery-related inquiries.&middot; Make outbound calls to clients for payment reminders, settlement discussions, and overdue balance recovery.&middot; Engage with customers who are in arrears, offering solutions and payment plans to bring their accounts up to date.&middot; Provide information about ongoing real estate projects, payment plans, and relevant offers.2. Queries Resolution&middot; Resolve customer queries related to their real estate investments, payment status, and account balances.&middot; Explain payment options, penalties, payment schedules, and any related terms and conditions.&middot; Assist clients in understanding their payment history, making necessary adjustments if applicable.&middot; Address and resolve client disputes related to payments, fees, and recovery processes.3. WhatsApp Communication Management&middot; Manage WhatsApp accounts for sending payment reminders, discount offers, and promotional messages.&middot; Share payment options, deadlines, and recovery information through WhatsApp to keep clients informed.&middot; Send voice notes to clients, explaining payment issues or offering personalized recovery solutions.&middot; Use WhatsApp to build better client relationships and encourage timely payments.4. Payment Sharing and Account Statements&middot; Generate and send payment statements to clients upon request and ensure timely delivery of all necessary documents.&middot; Share information on outstanding payments, payment history, and outstanding balances with customers.&middot; Assist clients in understanding their financial position with Grand City and help clarify any discrepancies.5. Payment Recovery &amp; Settlements&middot; Facilitate discussions with customers on overdue payments and provide clear options for settling debts.&middot; Offer flexible payment plans or settlement options to clients in arrears, ensuring a smooth recovery process.6. Data Entry and Documentation&middot; Accurately document all customer interactions, ensuring details are recorded in the customer management system.&middot; Maintain up-to-date client records, noting payment status, outstanding amounts, and communication history.&middot; Ensure that all communications (calls, WhatsApp messages, emails) are logged appropriately.7. Compliance and Reporting&middot; Maintain confidentiality of customer data and financial information at all times.&middot; Report daily progress on recovery targets, call outcomes, and payment statuses to management.Job Type: Full-timePay: Up to Rs45,000.00 per monthWork Location: In person

Customer Support Representative

Zameen.com

<div>
 
 
 Job Brief:
 
 
 
 
 
 
 The candidate will ensure that the collections are made on due installments within specified timelines. He/She will also be responsible to answer customers queries received through different channels and update customer&rsquo;s payment records in CRM.
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 To keep track of due installments on monthly basis and ensure payments are made in a timely manner.
 </li>
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 To ensure that the assigned monthly recovery targets are achieved regularly.
 </li>
 <li>
 Maintaining contact with customers through Calls/SMS/WhatsApp and Email.
 </li>
 <li>
 Working closely with Finance to verify all the transactions and issue Developer&rsquo;s receipts to customers.
 </li>
 <li>
 Updating account statements on regular basis and sharing with relevant customers.
 </li>
 <li>
 Monitoring default at unit level and sending reminder letters and legal notices.
 </li>
 <li>
 Regularly sharing construction updates to customers through Email &amp; WhatsApp.
 </li>
 <li>
 Physical meetings with customers at Developer&rsquo;s office as and when required.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 <ul>
 <li>
 Qualifications: Minimum Bachelors in Business.
 </li>
 <li>
 English language proficiency is a must.
 </li>
 <li>
 Experience: Fresh to 2 Years of experience.
 </li>
 <li>
 Location: Gulberg, Lahore
 </li>
 <li>
 Should be acquainted with Microsoft Office Suite, Email &amp; Internet.
 </li>
 </ul>
</div>

Oxford Management Consultancy

Job Description &ndash; Senior DevOps Engineer (Azure Specialist)Position Title: Senior DevOps Engineer (Azure Specialist) Department: Technology / Infrastructure Reports To: Head of IT / CTO Location: Onsite &ndash; Lahore Job Type: Full-timeRole OverviewAHK Global Solutions is looking for a highly experienced Senior DevOps Engineer with proven expertise in Microsoft Azure. The ideal candidate will be responsible for designing, implementing, and managing Azure-based infrastructure, CI/CD pipelines, and containerized applications. This role requires deep hands-on experience in Azure services, Kubernetes (AKS), Infrastructure as Code (IaC), and cloud security practices.As a senior member of the team, you will also provide leadership, mentor junior engineers, and collaborate with cross-functional teams to ensure secure, scalable, and highly available systems.Key Responsibilities<ul><li>Azure Cloud Infrastructure</li><li>Architect, deploy, and manage solutions on Microsoft Azure (VMs, App Services, Storage, Networking, Azure SQL, Functions).</li><li>Implement high availability, scalability, and disaster recovery strategies.</li><li>Optimize cloud usage to reduce costs while maintaining performance.</li><li>CI/CD &amp; Automation</li><li>Design, build, and manage CI/CD pipelines using Azure DevOps Pipelines, GitHub Actions, or Jenkins.</li><li>Automate infrastructure provisioning and application deployment with Terraform, ARM Templates, or Bicep.</li><li>Integrate testing, monitoring, and security scans into deployment workflows.</li><li>Containers &amp; Orchestration</li><li>Manage containerized workloads with Docker and Azure Kubernetes Service (AKS).</li><li>Implement and manage Helm charts for application packaging.</li><li>Configure monitoring and scaling for Kubernetes workloads.</li><li>Monitoring &amp; Security</li><li>Monitor infrastructure using Azure Monitor, Application Insights, and Log Analytics.</li><li>Implement RBAC, Azure AD integration, Key Vault, and Zero Trust security principles.</li><li>Handle incident response, vulnerability scanning, and compliance with SOC 2, ISO 27001.</li><li>Leadership &amp; Collaboration</li><li>Mentor and guide junior DevOps and Cloud Engineers.</li><li>Work closely with developers, QA, and product managers to streamline releases.</li><li>Contribute to long-term cloud strategy and DevOps best practices.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s/Master&rsquo;s degree in Computer Science, IT, or related field.</li><li>5+ years of DevOps experience, with at least 3+ years in Azure environments.</li><li>Expertise in:</li><li>Microsoft Azure services (App Services, AKS, Functions, Networking, IAM).</li><li>CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins).</li><li>Infrastructure as Code (Terraform, Bicep, ARM Templates, Ansible).</li><li>Containerization &amp; Kubernetes (AKS).</li><li>Strong knowledge of networking (DNS, VPN, Load Balancing, Firewalls).</li><li>Proficiency in scripting languages (PowerShell, Bash, Python).</li><li>Excellent troubleshooting and problem-solving skills.</li><li>Strong communication and leadership abilities.</li></ul>Preferred Certifications<ul><li>Microsoft Certified: Azure DevOps Engineer Expert</li><li>Microsoft Certified: Azure Solutions Architect Expert</li><li>Certified Kubernetes Administrator (CKA) or CKAD</li><li>HashiCorp Terraform Associate</li></ul>Performance Indicators<ul><li>Stability, scalability, and security of Azure infrastructure.</li><li>Efficiency and reliability of CI/CD pipelines.</li><li>Reduced downtime and optimized system performance.</li><li>Effective collaboration across teams.</li><li>Compliance with security and audit standards.</li></ul>What We Offer<ul><li>Competitive salary package with performance-based bonuses.</li><li>Professional growth through certifications and training support.</li><li>Opportunity to work with cutting-edge Azure &amp; DevOps technologies.</li><li>A collaborative, innovation-driven work culture.</li><li>Exposure to enterprise-scale projects.</li></ul>Job Type: Full-timeWork Location: In person

Senior DevOps Engineer - Azure Expert

Explore 242+ Recovery specialist in Lahore this October. Find roles across top companies and apply now to boost your career.

242 recovery specialist jobs IN Lahore

Recovery Specialist

Recovery Officer

Recovery Officer (office based)

Recovery Executive

Customer Support Representative

Recovery Executive

Senior DevOps Engineer - Azure Expert