sales associate

marketing specialist

beauty advisor

immigration consultant

property consultant

relationship specialist

Commercial Bank

<div>
 
 
 Key Accountabilities
 
 
 
 
 <ul>
 <li>
 Attain the required international wealth management qualifications as per the standards set by CB.
 </li>
 <li>
 Conduct wealth management meetings using the structured approached, fact find, risk profile &amp; recommendations.
 </li>
 <li>
 Regular financial reviews to maintain relationship &amp; product penetration.
 </li>
 <li>
 Provide customers with timely wealth management statements especially during turbulent times.
 </li>
 <li>
 Self-study to upskill &amp; build on personal knowledge.
 </li>
 <li>
 Acquire new relationships in line with the Bank strategy. Broaden existing relationships through achieving a greater share of the wallet and higher cross sell ratios.
 </li>
 <li>
 Provide highest levels of customer service to new and existing customers and act as the &ldquo;focal point&rdquo; to fulfil all needs of customers.
 </li>
 <li>
 Conduct regular calls/visits to customers in line with strategy and act as the main point of contact for servicing the customer for their ongoing banking needs. Providing up to date and accurate information, answering inquiries and resolving any issues in the shortest time possible.
 </li>
 <li>
 Solicit client feedback on value proposition and for new product ideas and ensure communication of customer feedback to relevant internal stakeholders.
 </li>
 <li>
 Leverage insights and data on customer needs and behaviour in order to build deep customer relationships.
 
 
 </li>
 </ul>
 
 Other Accountabilities
 
 
 
 <ul>
 <li>
 Prepare regular meetings with portfolio clients to introduce CBQ products and services in order to maximize portfolio revenues and ensure that customers are satisfied with services received.
 </li>
 <li>
 Assist in the maintenance of ongoing dialogue with customers to ensure that they are aware of all CBQ products/services relevant to their situation and credit analysis.
 </li>
 <li>
 Ensure all walk-in clients whether from own portfolio or other lounges are efficiently served to maintain the Sadara service expectations.
 </li>
 <li>
 Gather information on existing and potential customers; analyse their credit worthiness, credit data compilation and financial information interpretation in order to ensure a continuous workflow with all required information available.
 </li>
 <li>
 Profile existing and potential clients in order to identify overall banking needs and thus introduce clients to appropriate new products and services.
 </li>
 <li>
 Assist in the development of account plans in a consistent and timely manner in order to swiftly follow-up on identified business opportunities.
 </li>
 <li>
 Attain competency in banking tools such as CRM, KAPITI, Digital RM platform, and all other IT solutions to ensure a full customer analysis is carried out to stay abreast of customer needs in advance.
 
 
 </li>
 </ul>
 
 
 Key Interactions
 
 
 
 
 
 
 Competencies
 
 
 
 
 
 
 Education
 
 
</div>

Relationship Manager (Qatari & children of Qatari mother)

Can-Axis Group

A Relationship Executive builds and maintains strong connections with clients to ensure their satisfaction and loyalty, which leads to repeat business and growth opportunities. Key responsibilities include understanding client needs, providing tailored solutions, addressing concerns, coordinating with internal teams, and monitoring client account health. Essential skills include excellent communication, strategic account management, familiarity with CRM software, and a customer-centric approach.Job Type: Full-timePay: QAR2,500.00 - QAR3,000.00 per monthLanguage:<ul><li>Arabic English (Required)</li></ul>

Relationship Executive

<div>
 
 Job Summary
 
 
 
 To achieve sales and revenue targets through providing customers the highest levels of customer service and acting as a one one-point of contact to fulfil all needs. To support and assist customers from opening an account and arranging deposits and remittances, as well as providing advise in terms of financial and technology solutions.
 
 
 
 
 Key Accountabilities
 
 
 
 
 
 Enterprise Banking Management
 
 
 
 <ul>
 <li>
 Provide assistance and consultation in the following main area:-
 </li>
 <ul>
 <li>
 Working capital finance and term lending
 </li>
 <li>
 Trade services &ndash; letters of credit, guarantees, collections
 </li>
 <li>
 Sweep accounts &ndash; returns on customers liquidity
 </li>
 <li>
 Insurance, treasury and investment solutions
 </li>
 <li>
 Premium cash management solutions
 </li>
 <li>
 Business technology solutions
 </li>
 <li>
 Retail solutions for employees
 
 </li>
 </ul>
 </ul>
 Corporate Internet Banking
 
 
 
 Other Accountabilities
 
 
 
 
 Minimum Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree, preferably in Business-related major.
 
 
 </li>
 </ul>
 
 Minimum Experience
 
 
 
 <ul>
 <li>
 8 -10 years&rsquo; relevant experience in banking sectors including at least 4 years in positions in relationship management
 
 
 </li>
 </ul>
 
 Knowledge, &amp; Other Skills
 
 
 
 <ul>
 <li>
 Knowledge of Banking Industry.
 </li>
 <li>
 Selling skills.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Ability to drive and achieve desired results within the defined time duration.
 
 
 </li>
 </ul>
 Ability to interact with internal and external customers in a multi-cultural environment.
 
 
 
 
 Key Interactions
 
 
 
 
 
 Internal
 
 
 
 <ul>
 <li>
 Credit Analysts,
 </li>
 <li>
 Unit Heads
 
 
 </li>
 </ul>
 
 External
 
 
 
 <ul>
 <li>
 Customers
 </li>
 <li>
 Regulatory Authorities &amp; Central Bank
 </li>
 <li>
 Professional Advisors (Lawyers, Accountants)
 
 
 </li>
 </ul>
 
 
 Competencies
 
 
 
 
 <ul>
 <li>
 Budgets/Cost Control
 </li>
 <li>
 Customer Focus
 </li>
 <li>
 Customer Service
 </li>
 <li>
 Global Perspective
 </li>
 <li>
 Job Knowledge
 </li>
 <li>
 Negotiation Skills
 </li>
 <li>
 Organizational Savvy
 </li>
 <li>
 Product Knowledge
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Ability to interact with internal and external stakeholders
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Arabic speaking preferred
 
 
 </li>
 </ul>
 
 
 Education
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree, in Business-related major
 </li>
 </ul>
</div>

Qatar National Bank

<div>Job Purpose Summary: 
The incumbent is primarily responsible to support the Customer Relationship Executives / Managers in managing and servicing QNB First account holders, including the timely provision of excellent banking services and ensuring all transactions instructed by the customer are completed in timely, manner handling day to day queries from customer professionally and handling customer in the branch premises.
Essential Duties &amp; Responsibilities by Dimensions: 
A. Shareholder &amp; Financial:<ul><li>Ensure complete support to their respective Customer Relationship Managers and Executives in handling customer day to day queries, complaint handling and timely complaint resolution; enhance customer satisfaction through seamless service delivering to maximize customer profitability and customer acquisition.
</li><li>Strive to be mindful of Key Performance Indicators (KPIs) for QNB First customer service performance monitoring and quality measurement purposes.</li><li>Formulate customer retention strategies to minimize attrition and thereby help grow the QNB First customer portfolio.</li><li>Implements KPI's and best practices for Senior Associate, QNB First Customer Service</li><li>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</li><li>Act within the limits of the powers delegated to the incumbent.</li></ul>
B. Customer (Internal &amp; External):<ul><li>Enhance the Group's image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.</li><li>Ensures high standards of customer service and proactive contact with customers visiting the branch answering their queries and providing information about the various products and services offered by QNB.Attends and resolves all customer queries at the branch within specified TAT to ensure customer satisfaction.</li><li>Cross-sell products to customers and leverage on existing customer base to improve profitability while driving customer retention.</li><li>Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.</li><li>Build and maintain strong and effective relationship with branch customers and all other related units of the Group to achieve goals/objectives.</li><li>Get involved with database management, loyalty program or direct marketing process to communicate it with their existing or new customers about any new product launch or promotional campaign</li><li>Provide &quot;service excellence&quot; for QNB First customers ensuring at the same time a complete sense of confidentiality and honesty with all related issues to the QNB First customers.</li><li>Must ensure not only to solve customer requests but proactively offer ideas and insights to improve the customer's issues and challenges.</li><li>Provide information about suitable products and services offered by the Group and identify cross selling opportunities.</li><li>Enhance the Group's image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.</li><li>To assist customers in all their queries on Bank's product and seek solution to their requests.</li><li>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</li><li>Build and maintain strong/effective relationships with related departments/units to achieve the Group's objectives.</li><li>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</li></ul> 
C. Internal (Processes, Products, Regulatory):<ul><li>Work with the QNB First Relationship Managers and other managers to identify gaps in the QNB First service and solutions to solve problems that might arise from complaints and difficulties in customer communication</li><li>Fully manage the implementation of customer products, services and applications based on the efficiencies and turnaround times as per QNB's published service quality.</li><li>Acceptance of working in shifts that are either morning plus evening or together within the approved timing as per the banks policies
</li><li>Assist customers in filling all required QNB documents such as various forms and applications as requested such as opening an account; applying for an ATM, credit cards and checkbook; standing order instructions etc.</li><li>Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc.</li><li>Maintain QNB First customer's personal information data and enquiry list under-control using tracking system(s).</li><li>Maintain QNB First customer service area files, database, records, registers and logs under control.</li><li>Provides authorization requests and downloads as necessary to ensure smooth running of the daily work and to be updated on a regular basis.</li><li>Ensures compliance to internal service quality standards and compliance to audit requirements</li><li>Refer to QNB First Service Manager for any unresolved queries on transactions handled.</li></ul>
Education/Experience Requirements:<ul><li> 
College Diploma OR</li><li>Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),</li><li>2 years of experience required</li></ul>
Required Special Skills:<ul><li> 
Excellent oral and written communication skills (including report writing) in English and Arabic.</li><li>Good interpersonal and presentation skills.</li><li>Understanding of the relevant laws, regulations, and practices.</li><li>Ability to make decisions and follow through with initiatives.</li><li>Personal integrity and self-management.</li><li>Planning, organising, and analytical ability.</li><li>Results oriented.</li><li>Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management.</li></ul></div>

Senior Associate QNB First Customer Service (Qatarization)

Media City Qatar

<div>
 
 Media City Qatar (MCQ) is seeking a proactive and dynamic
 
 Relationship Manager
 
 to support our licensees throughout their journey. You will be responsible for managing relationships, assisting with administrative and business development aspects, and ensuring a seamless experience by coordinating with internal departments. This role requires strong problem-solving skills, attention to detail, and a customer-focused approach. You will report to the Business Development Director and supervise a small team.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Manage relationships with licensees, acting as the main point of contact.
 </li>
 <li>
 Assist with setup and ongoing support, including obtaining and renewing licenses and providing governmental administrative support.
 </li>
 <li>
 Support prospect licensees in setting up in MCQ, obtaining licenses, and becoming operational by coordinating with the licensing team and other relevant functions.
 </li>
 <li>
 Provide ongoing support during the post-licensing journey, such as leasing office space and media facilities, managing fit-outs and offering administrative services.
 </li>
 <li>
 Facilitate local business opportunities
 </li>
 <li>
 Ensure that MCQ's value proposition is efficiently communicated to licensees and tenants, coordinating with other relevant functions.
 </li>
 <li>
 Develop retention policies and processes.
 </li>
 <li>
 Design methods and tools to capture, measure and report customer experience and other customer management metrics, such as tenant satisfaction and churn analysis.
 </li>
 <li>
 Manage effective achievement of assigned objectives by setting of individual objectives, managing performance, developing and motivating staff to maximize sectional performance.
 </li>
 <li>
 Lead the talent development initiatives for the assigned section, collaborating with technical/discipline experts and thereby ensure the availability of talent to fit business requirements.
 </li>
 </ul>
 
 
 
 
 
 Minimum Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Economics, Marketing or similar discipline from a reputable university.
 </li>
 </ul>
 
 
 Minimum Experience:
 
 
 <ul>
 <li>
 Minimum of 10 years of experience in similar roles in large companies, of which at least 4 years are in positions of progressively increasing managerial responsibilities, demonstrating a strong need for effective leadership skills.
 </li>
 </ul>
 
 
 Required Competencies
 
 
 
 
 Functional Competencies
 
 
 <ul>
 <li>
 Proven client management skills
 </li>
 <li>
 Account management skills
 </li>
 <li>
 Proven planning abilities
 </li>
 <li>
 People management skills
 </li>
 <li>
 Proficient in verbal and written English, Arabic is a plus
 </li>
 <li>
 Knowledge of related government transactions (customs, passports, banks etc.)
 </li>
 </ul>
 
 
 Behavioral Competencies
 
 
 <ul>
 <li>
 Highly proactive, entrepreneurial, and with a customer-oriented mindset
 </li>
 <li>
 Highly organized individual with excellent time management abilities
 </li>
 <li>
 Effective team player
 </li>
 <li>
 Flexibility, learning agility, and ability to work under pressure and in uncertainty
 </li>
 </ul>
 
 
</div>

Relationship Manager

Adonai Services

Position OverviewThe Public Relations Officer (PRO) is responsible for managing the public image of the organization and maintaining strong relationships with media, stakeholders, and the community. The role involves developing communication strategies, handling press releases, organizing events, and ensuring the company maintains a positive reputation.Key Responsibilities<ul><li>Develop and implement effective public relations and communication strategies.</li><li>Draft, review, and distribute press releases, speeches, articles, and other PR materials.</li><li>Build and maintain relationships with journalists, media outlets, and influencers.</li><li>Organize press conferences, promotional events, and corporate social responsibility (CSR) activities.</li><li>Monitor media coverage and provide regular reports on public perception and reputation.</li><li>Manage crisis communication and ensure timely, transparent responses.</li><li>Support internal communications to ensure employees are informed and engaged.</li><li>Represent the organization in official functions, government interactions, and external events.</li></ul>Requirements &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Public Relations, Communications, Journalism, Marketing, or a related field.</li><li>Proven experience (2&ndash;5 years) as a PR Officer, Communications Specialist, or similar role.</li><li>Strong verbal and written communication skills.</li><li>Excellent organizational and event management abilities.</li><li>Ability to handle sensitive and confidential information with professionalism.</li><li>Familiarity with media platforms, digital communication tools, and social media trends.</li><li>Strong networking and relationship-building skills.</li></ul>Job Type: Full-time

PRO MANDUP - ARABIC

Starlink Qatar

<div>
 
 
 Job Title:
 
 Operations and Development Specialist
 
 
 
 Location:
 
 Doha, Qatar
 
 
 
 Employment Type:
 
 Full-Time
 
 
 
 Role Overview:
 
 
 
 A leading organization in Doha is seeking a motivated and detail-oriented
 
 Operations and Development Specialist
 
 to support partnership operations and loyalty programme development. The role involves working closely with the Senior Partnership Manager to grow partner relationships, drive revenue, and increase member engagement.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Support the Senior Partnership Manager in administrative and operational tasks related to partner management (agreements, support, and reporting).
 </li>
 <li>
 Develop strategic plans for identifying and onboarding suitable partners across multiple partnership verticals.
 </li>
 <li>
 Build and evaluate business cases for potential partnerships.
 </li>
 <li>
 Present the loyalty programme's value proposition to prospective partners.
 </li>
 <li>
 Lead negotiations with current and prospective partners, defining scope, deliverables, and timelines.
 </li>
 <li>
 Ensure partner obligations are met as per contractual agreements.
 </li>
 <li>
 Manage partner agencies and vendors; ensure clear communication of SLAs and KPIs.
 </li>
 <li>
 Review and reconcile transactions and payments between the client and partners.
 </li>
 <li>
 Act as the primary point of contact for partner communications and issue resolution.
 </li>
 <li>
 Support Level 1 complaint resolution related to partner issues received via call centers or other channels.
 </li>
 <li>
 Coordinate with internal departments (legal, finance, etc.) for seamless execution of partner initiatives.
 </li>
 <li>
 Develop and deliver partner training materials and sessions.
 </li>
 <li>
 Design joint promotions and campaigns to enhance loyalty programme value.
 </li>
 <li>
 Source exclusive experiential and lifestyle experiences to enrich member benefits.
 </li>
 <li>
 Manage all partner-related communication materials and collateral.
 </li>
 <li>
 Perform any additional duties or projects as assigned by management.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Minimum 5 years of experience in marketing, sales, business development, administration, or partnership coordination, preferably in loyalty programme partnerships.
 </li>
 <li>
 Fluency in Arabic (written and spoken) is mandatory.
 </li>
 </ul>
 
 
 Key Competencies:
 
 
 <ul>
 <li>
 Experience in marketing, sales, or rewards industry roles.
 </li>
 <li>
 Strong analytical and data interpretation skills for campaign performance analysis.
 </li>
 <li>
 Familiarity with consumer services across multi-channel platforms.
 </li>
 <li>
 Sound knowledge of loyalty services and partnership models.
 </li>
 <li>
 Excellent strategic planning and business negotiation skills.
 </li>
 <li>
 Strong interpersonal, communication, and relationship-building skills.
 </li>
 <li>
 Ability to independently drive business opportunities and close partnership contracts.
 </li>
 <li>
 Proficient in developing business models (Excel) and creating high-quality presentations.
 </li>
 <li>
 Ability to work independently and collaboratively in a fast-paced environment.
 </li>
 <li>
 Well-informed on regional lifestyle trends to develop relevant partnerships.
 </li>
 </ul>
 
 
 Application Process:
 
 
 
 Interested candidates may apply by submitting their updated CV along with a brief cover letter outlining their relevant experience.
 
</div>

Operations and Development Specialist

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297 relationship specialist jobs IN Doha

Relationship Manager (Qatari & children of Qatari mother)

Relationship Executive

Relationship Manager (Qatari & children of Qatari mother)

Senior Associate QNB First Customer Service (Qatarization)

Relationship Manager

PRO MANDUP - ARABIC

Operations and Development Specialist