senior property consultant

contract administrator

front office agent

property consultant

reservation agent/ group coordinator Jobs in Giza

reservation agent/ group coordinator

reservation agent group coordinator

Mövenpick

<div>Company Description 
The Mo&#776;venpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience. 
 
 
Job Description 
We are seeking a friendly and organized Reservation Agent/ Group Coordinator to join our team in 6th of October City, Egypt. In this role, you will be responsible for managing individual and group reservations, ensuring a smooth booking process, and providing exceptional customer service to our guests.<ul><li>
Handle incoming reservation requests via phone, email, and online booking platforms</li><li>
Coordinate group bookings, including room blocks, meeting spaces, and special requests</li><li>
Provide detailed information about our accommodations, amenities, and local attractions</li><li>
Assist guests with modifying or canceling reservations</li><li>
Collaborate with other departments to ensure guest needs are met</li><li>
Process payments and manage billing for individual and group reservations</li><li>
Generate and distribute daily reservation reports</li><li>
Respond to guest inquiries and resolve booking-related issues promptly</li><li>
Upsell room upgrades and additional services when appropriate</li><li>
Stay updated on local events and promotions to inform guests</li></ul> 

Qualifications 
<ul><li>
High school diploma or equivalent required; Bachelor's degree in Hospitality, Tourism, or related field preferred</li><li>
Previous experience in the hospitality or travel industry is a plus</li><li>
Excellent verbal and written communication skills</li><li>
Strong customer service orientation with a friendly and empathetic demeanor</li><li>
Proficiency in reservation systems and booking software</li><li>
Exceptional attention to detail and organizational skills</li><li>
Ability to multitask and manage time effectively in a fast-paced environment</li><li>
Problem-solving skills to address guest concerns and booking issues</li><li>
Basic math skills for handling payments and group rates</li><li>
Knowledge of local attractions and services in 6th of October City and surrounding areas</li><li>
Familiarity with travel and tourism industry trends</li><li>
Flexibility to work various shifts, including weekends and holidays, as needed</li></ul></div>

Reservation Agent/ Group Coordinator

Royal Ambassador for Marketing and Economic Consultancy

&#1605;&#1587;&#1574;&#1608;&#1604; &#1581;&#1580;&#1608;&#1586;&#1575;&#1578; &#1601;&#1606;&#1575;&#1583;&#1602; - B2B Hotel Reservations Agent &#1610;&#1588;&#1578;&#1585;&#1591; &#1575;&#1604;&#1582;&#1576;&#1585;&#1577; &#1605;&#1587;&#1576;&#1602;&#1575; &#1601;&#1610; &#1606;&#1601;&#1587; &#1575;&#1604;&#1605;&#1580;&#1575;&#1604; Reservations B2B Hotels :Job Description B2B Hotel booking reservation agents needed Must have experience Outbound &amp; Inbound hotel reservations Review bookings with suppliers and hotels. Resolve cases with clients and hotels. Follow up with travel agents for future bookings. Update bookings with hotels confirmation number on daily bases. Make offline booking. Daily check on the system. Check and reply daily emails. Achieve department target. Handle cases after hours Back Office SystemJob Requirements 2+ of experience in travel agencies or familiar with online suppliers Must have Experience in B2B hotel sales Must have an excellent command of spoken and written English Very good communication skills Can organize themselves very well Real team player but also working on their own initiative Good with deadline.&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;, &#1583;&#1575;&#1574;&#1605;, &#1601;&#1578;&#1585;&#1577; &#1578;&#1583;&#1585;&#1610;&#1576;&#1610;&#1577;

مسئول حجوزات فنادق - B2B Hotel Reservations Agent

Five stars hotel

I. Job SummaryThe Front Office Agent manages all guest interactions at the front desk, ensuring efficient and professional handling of reservations, check-ins, check-outs, and guest services. The core objective is to deliver excellent customer service, maximize guest satisfaction, and facilitate smooth communication between the front office and all other hotel departments.II. Core ResponsibilitiesA. Guest Arrival and Departure<ul><li>Check-in Procedures: Warmly greet arriving guests, verify reservation details, process credit card authorizations and payments, assign rooms, and issue keys in accordance with hotel policy.</li><li>Check-out Procedures: Accurately process guest departures, verify folio charges, process payments, and inquire about the guest's stay experience.</li><li>Registration Accuracy: Ensure that all guest information (names, ID/passport details, addresses) is accurately captured and entered into the Property Management System (PMS).</li><li>Key Control: Maintain strict control over room keys and access cards.</li></ul>B. Communication and Service<ul><li>Information Hub: Serve as the primary source of information for guests regarding hotel facilities, operating hours, local attractions, dining options, and transportation.</li><li>Mail and Messages: Sort and distribute mail, packages, and messages promptly and accurately.</li><li>Telephone Service: Answer high-volume incoming calls professionally, direct calls to the appropriate departments, and handle guest inquiries or requests efficiently.</li><li>Concierge Assistance: Provide basic concierge services such as making reservations, arranging transport, and providing detailed directions.</li></ul>C. Financial and Administrative<ul><li>Cash Handling: Manage a cash float, process cash and credit card payments, issue receipts, and balance end-of-shift reports accurately.</li><li>Room Status: Maintain constant awareness of the current room status, coordinating closely with the Housekeeping department to maximize room availability and minimize guest waiting time.</li><li>Upgrades and Sales: Proactively identify opportunities to upsell higher-category rooms or promote hotel packages/amenities to maximize revenue.</li><li>Shift Reports: Complete daily shift checklists and reports, including recording any unusual occurrences or unresolved issues.</li></ul>D. Issue Resolution and Security<ul><li>Complaint Handling: Listen actively to guest concerns, resolve minor complaints independently, and escalate complex issues immediately to the Front Office Manager or Duty Manager.</li><li>Emergency Response: Be fully aware of all hotel emergency procedures (fire, medical) and act as the central communication point during an emergency situation.</li><li>Security: Adhere to all hotel security policies, ensuring guest privacy is maintained and reporting any suspicious activity immediately.</li></ul>Job Type: Full-time

Front Office Agent

Kasrawy Group Careers

Automotive Job ControllerKasrawy Group is a leading company in the automotive industry, providing high-quality services to clients in Libya &quot;Benghazi &amp; Tripoli.The Automotive Job Controller is the central coordinator of the service workshop, responsible for managing the daily flow of all repair and maintenance jobs. This role ensures maximum technician productivity, optimizes workshop efficiency, controls work-in-progress (WIP), and maintains the quality and timely completion of all customer vehicles. The job controller acts as the operational link between the service advisors and the technicians. &#65279; Key ResponsibilitiesWorkshop Management &amp; Workflow Control<ul><li>Job Assignment: Review incoming repair orders (ROs) and strategically assign jobs to technicians based on their skill level, current workload, and the estimated time of repair (ETR).</li><li>Scheduling: Plan and manage the workshop schedule and bay usage to maximize capacity and minimize downtime, ensuring technicians always have the next job ready.</li><li>Work-in-Progress (WIP) Control: Monitor the status of every job in real-time, identifying and proactively resolving bottlenecks (e.g., delays waiting for parts, technical issues, or authorization).</li><li>Efficiency Monitoring: Continuously track technician clocking accuracy, job elapsed time versus standard repair times (SRT), and overall labor utilization and efficiency.</li></ul>Job Type: Full-timeWillingness to travel:<ul><li>100% (Preferred)</li></ul>

Automotive Job Controller

Temco Technology

Job Opening: Product Specialist (Aesthetic Line) Temco Technology for Medical Equipment, a leading Egyptian private company acting as the sole agent for many renowned multinational producers, is seeking Product Specialists to join our expanding Aesthetic Line team. Available Areas:<ul><li>Area 1: Alexandria, Beheira &amp; Tanta (Resident: Alexandria)</li><li>Area 2: Delta 1 (Mansoura, Sharkia, Damietta) (Preferred: Mansoura residents) Area 3: Cairo</li><li>Area 4: GizaQualifications:</li><li>Bachelor&rsquo;s degree in Pharmacy, Veterinary Medicine, or Science.</li><li>Minimum of 1 year of experience in Plastic Surgery is a must.</li><li>Owning a car is preferable.</li><li>Fluent in English (spoken and written).</li><li>Strong communication and interpersonal skills.</li></ul>We Offer:<ul><li>A dynamic and growth-oriented work environment.</li><li>Competitive compensation and incentive plans.</li><li>Social and medical insurance.</li><li>Continuous professional development opportunities.</li></ul>To Apply: Interested candidates are invited to send their updated CV and a cover letter to: hr@temcotek.comJob Type: Full-time

Product Specialist (Aesthetic Line)

VOIS

<div>
 
 Who We Are
 
 
 
 VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.
 
 
 As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
 
 
 We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
 
 
 #VOIS #BeUnrivalled #CreateTheFuture
 
 
 
 About This Role
 
 
 
 We are seeking a Genesys CX Developer to join our centralised IT team within Vodafone Shared Services. This role focuses on delivering effective and reliable contact centre solutions and consultancy within our Unified Contact Centre architecture. You will act as a subject matter expert, designing, developing, and maintaining applications to improve business contact centre processes and enhance customer experience.
 
 
 
 What You Will Do
 
 
 
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 Lead discovery sessions to gather and document detailed business, functional, and technical requirements for contact centre projects
 </li>
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 Collaborate with architects and specialists to design solutions, including call flows, routing logic, IVR scripts, and reporting requirements
 </li>
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 Configure and implement contact centre platforms such as AWS Connect and Genesys, including queues, user profiles, and routing profiles
 </li>
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 Analyse and document requirements for CTI and CRM integration (e.g., Salesforce, ServiceNow) to ensure seamless data flow and unified agent experience
 </li>
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 Develop and execute test plans, including UAT, ensuring solutions meet quality standards
 </li>
 <li>
 Create comprehensive documentation and provide training to end-users and support teams
 </li>
 <li>
 Act as a liaison between stakeholders, development teams, and vendors to ensure alignment and manage expectations
 
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 Minimum 5 years&rsquo; experience as a Business Analyst or Developer in contact centre or telecommunications projects
 </li>
 <li>
 Proven expertise in AWS Connect, Genesys Engage, or Genesys Cloud CX
 </li>
 <li>
 Strong knowledge of contact centre technologies: IVR, ACD, CTI, WFM, and QM
 </li>
 <li>
 Experience with CTI and CRM integrations and Agile/Waterfall methodologies
 </li>
 <li>
 Excellent analytical, problem-solving, and communication skills
 </li>
 <li>
 Technical degree and at least 4 years&rsquo; experience in contact centre environments
 
 
 
 </li>
 </ul>
 
 Not a perfect fit?
 
 
 
 Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
 
 
 
 What's In It For You
 
 
 
 <ul>
 <li>
 Opportunity to work on cutting-edge contact centre technologies and solutions
 </li>
 <li>
 Exposure to global projects and collaboration with international teams
 </li>
 <li>
 A dynamic environment that encourages innovation and continuous learning
 
 
 
 </li>
 </ul>
 
 What Skills You Will Learn
 
 
 
 <ul>
 <li>
 Advanced knowledge of Genesys and AWS Connect platforms
 </li>
 <li>
 Expertise in CTI and CRM integrations for enhanced customer experience
 </li>
 <li>
 Skills in designing omni-channel contact centre solutions and managing complex architectures
 
 
 
 </li>
 </ul>
 
 VOIS Equal Opportunity Employer Commitment
 
 
 
 Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
 
 
 
 Join Us
 
 
 
 At Vodafone, we&rsquo;re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
 
 
 We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
 
 
 With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
 
 
 
 Alert
 
 
 
 Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
 
 
 
 #JDEnhancedByTARA
 
 
 
 
 Follow us on social media and #StayConnected
 
 
 
 <ul>
 <li>
 LinkedIn
 </li>
 <li>
 Facebook
 </li>
 <li>
 Instagram You can also chat with our employees to learn more about our projects: Click here
 </li>
 </ul>
</div>

Genesys Senior Business Analyst- VOIS

Employ me

Job Title: Purchasing Coordinator - OS&amp;E (Operating Supplies &amp; Equipment) Industry: Luxury Hospitality / Purchasing &amp; Supply Chain Location: 6th of October City, Giza, Egypt Work Setup: On-site, Full-time Reporting To: Purchasing Manager / Project ManagerCompany Overview: Luxury Hospitality is a globally recognized leader in FF&amp;E (Furniture, Fixtures &amp; Equipment) and OS&amp;E (Operating Supplies &amp; Equipment) solutions. With over 15 years of expertise and a portfolio spanning 50+ iconic luxury hotel projects worldwide, we specialize in equipping pre-opening hotels with everything needed for flawless operations.Position Summary: We are seeking a detail-oriented and proactive Purchasing Coordinator to join our pre-opening team. This role is critical for managing the end-to-end Purchasing of OS&amp;E items&mdash;from sourcing and supplier management to ensuring timely delivery&mdash;directly supporting the successful launch of new luxury hotels.Key Responsibilities:<ul><li>Prepare, issue, and manage Requests for Quotation (RFQs) to a global supplier base.</li><li>Conduct detailed cost comparisons and analysis to ensure budget compliance and value optimization.</li><li>Proactively source new products, materials, and suppliers to expand our vendor database and market knowledge.</li><li>Review and validate Proforma Invoices for accuracy against quotes and project budgets.</li><li>Coordinate with suppliers to compile comprehensive technical and commercial quotation data for client review.</li><li>Manage the submittal, approval, and documentation process for materials and samples.</li><li>Generate and track Purchase Orders, ensuring alignment with project material schedules.</li><li>Monitor Purchasing timelines and supplier performance to guarantee on-time delivery for project milestones.</li><li>Maintain meticulous records and ensure all Purchasing activities adhere to project specifications and company standards.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Supply Chain, Business Administration, Engineering, or a related field.</li><li>1-2 years of hands-on experience in Purchasing, purchasing, or supply coordination, preferably with exposure to foreign purchasing or the hospitality industry.</li><li>Advanced proficiency in MS Excel (PivotTables, VLOOKUPs, data analysis) is essential.</li><li>Fluent in English (written and spoken) for professional communication with international suppliers and stakeholders.</li><li>Strong negotiation skills and exceptional attention to detail.</li><li>Proven ability to manage multiple deadlines and prioritize tasks in a fast-paced environment.</li><li>Candidates residing in or near 6th of October City are strongly preferred.</li></ul>Compensation &amp; Benefits:<ul><li>Monthly Salary: 15,000 - 18,000 EGP (Net)</li><li>Social Insurance</li><li>Opportunity to work on high-profile international projects.</li></ul>Job Type: Full-timePay: E&pound;15,000.00 - E&pound;18,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>negotiation and attention to detail: 2 years (Required)</li><li>deadline and priority management: 2 years (Required)</li><li>foreign purchasing: 2 years (Required)</li></ul>

Purchasing Coordinator

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