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account manager - transfer agency - avp Jobs in Bahrain

account manager - transfer agency - avp

cluster reservations agent Jobs in Bahrain

cluster reservations agent

guest service agent (russian speaker) Jobs in Bahrain

guest service agent (russian speaker)

reservation agent

Ibis Seef Manama

Reservation Agent: Join Our TeamWe are seeking a dedicated and customer-focused Reservation Agent to join our dynamic hospitality team. The successful candidate will play a key role in delivering exceptional guest service by handling reservations efficiently, responding to guest inquiries, and supporting the overall reservations operation.Key Responsibilities<ul><li>Manage daily reservation operations to ensure all inquiries and bookings are handled accurately and efficiently.</li><li>Respond promptly and professionally to guest inquiries via telephone, email, and other communication channels in accordance with hotel standards.</li><li>Process room reservations, modifications, cancellations, and special requests while ensuring data accuracy.</li><li>Monitor reservation activity and assist in maximizing productivity and service levels.</li><li>Prepare and maintain daily, weekly, and monthly reservation reports.</li><li>Coordinate with Front Office, Sales, and other departments to ensure a seamless guest experience.</li><li>Maintain accurate records and ensure all guest information is updated within the reservation system.</li><li>Assist guests with information regarding hotel facilities, services, promotions, and local attractions.</li></ul>Qualifications &amp; RequirementsExperience &amp; Skills<ul><li>Minimum 1&ndash;2 years of experience in reservations, front office, customer service, or a hospitality-related environment.</li><li>Proficiency in reservation management systems and hotel property management software.</li><li>Strong communication and interpersonal skills.</li><li>Excellent customer service orientation with strong problem-solving abilities.</li><li>High attention to detail and accuracy in data entry and record keeping.</li><li>Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.</li><li>Fluency in English (written and spoken) is required.</li></ul>Education<ul><li>High School Diploma or equivalent required.</li><li>Hospitality certification, diploma, or relevant training is an advantage.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Professional development and career growth opportunities.</li><li>A supportive and collaborative work environment.</li><li>The opportunity to be part of a leading hospitality team committed to delivering exceptional guest experiences.</li></ul>What is in it For youWork with a diverse group of heartist. Be a part of Accor's prestigious team. Start your career with us and advance further your opportunities. Employee benefit card offering discounted rates in Accor worldwide. Learning programs through our Academies. Opportunity to develop your talent and grow within your property and across the World!If you are passionate about hospitality, enjoy interacting with guests, and thrive in a service-oriented environment, we would love to hear from you.Pay: BD200.000 per monthApplication Question(s):<ul><li>What is your Current Salary ?</li><li>What is your Expected Salary ?</li><li>What is your notice period if you are hired ?</li><li>Why are you leaving your current position ?</li></ul>Work Location: In person

Reservation Agent

EBR & Co General Trading WLL

Job Title: Sales Executive &ndash; Power Tools &amp; Machinery DivisionLocation: Kingdom of Bahrain Department: Sales &ndash; B2B Industrial Solutions Reports To: Sales Manager / Division Head Employment Type: Full-timeJob Summary:We are seeking a proactive and results-oriented Sales Executive to join our Power Tools &amp; Machinery Division (authorized agent for INGCO Power Tools), focusing on the B2B market in Bahrain. The role involves managing industrial client accounts, driving sales growth, and ensuring timely payment collections. This position offers a performance-based incentive structure directly linked to sales revenue and collection efficiency.Key Responsibilities:<ul><li>Develop and manage B2B client relationships across sectors such as construction, manufacturing, workshops, and industrial services.</li><li>Promote and sell a wide range of power tools, machinery, and industrial equipment to corporate clients.</li><li>Conduct site visits, product demonstrations, and technical consultations tailored to client needs.</li><li>Prepare and follow up on quotations, negotiate commercial terms, and close deals.</li><li>Ensure timely collection of payments and maintain low outstanding receivables.</li><li>Achieve monthly and quarterly targets for both sales volume and collection performance.</li><li>Maintain accurate records of sales activities, client interactions, and payment status using CRM tools.</li><li>Monitor market trends, competitor activities, and customer feedback to support strategic planning.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree or diploma in Business, Mechanical Engineering, or a related field.</li><li>2&ndash;4 years of B2B sales experience in power tools, machinery, or industrial equipment in Bahrain or the GCC.</li><li>Strong technical understanding of industrial tools and mechanical systems.</li><li>Excellent communication, negotiation, and relationship-building skills.</li><li>Self-motivated, target-driven, and capable of working independently.</li><li>Valid Bahrain driving license is required.</li><li>Fluency in English, Arabic and Hindi is essential</li></ul>Compensation &amp; Benefits:<ul><li>Basic Salary: Competitive and based on experience.</li><li>Incentives: Commission based on timely collections.</li><li>Other Benefits: Company vehicle or allowance, mobile phone, fuel allowance, and benefits as per Bahrain Labor Law.</li><li>Training: Product and sales training provided regularly.</li></ul>Job Type: Full-timeExperience:<ul><li>Sales in Power Tools and Machinery: 2 years (Required)</li></ul>Work Location: In person

Sales Executive – Power Tools & Machinery Division (Brand - INGCO)

Accor

<div>
 
 Company Description
 
 
 
 Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escap,e or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.
 
 
 
 Job Description
 
 
 
 As Duty Manager, you will be responsible for overseeing daily resort operations and ensuring exceptional guest experiences at Hawar Resort by Mantis. The ideal candidate will have a strong background in hospitality management, excellent problem-solving skills, and the ability to coordinate with various departments to maintain smooth operations. This role requires leadership, adaptability, and a guest-centric approach to deliver the highest service standards.
 
 
 
 What Is In It For You
 
 
 
 <ul>
 <li>
 Engage in conservation efforts and help preserve wildlife.
 </li>
 <li>
 Enjoy sustainable adventures with exclusive rewards.
 </li>
 <li>
 Celebrate locality and heritage in a vibrant community.
 </li>
 <li>
 Advance your career with global development opportunities.
 </li>
 <li>
 Drive change through impactful social initiatives.
 </li>
 <li>
 Collaborate with a passionate, innovative team.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Daily Operations Management: Oversee the resort&rsquo;s day-to-day operations, ensuring seamless functionality across all departments.
 </li>
 <li>
 Guest Relations: Address and resolve guest concerns and feedback promptly and professionally, maintaining high service standards and enhancing guest satisfaction.
 </li>
 <li>
 Team Leadership: Provide guidance and support to staff during shifts, ensuring operational efficiency, staff productivity, and adherence to service standards.
 </li>
 <li>
 Emergency Management: Serve as the first point of contact for emergencies or incidents, coordinating responses and reporting to senior management as required.
 </li>
 <li>
 Policy and Procedure Compliance: Ensure all resort policies, procedures, and standards are consistently followed and upheld.
 </li>
 <li>
 Interdepartmental Coordination: Collaborate with department heads to resolve operational issues and enhance service delivery.
 </li>
 <li>
 Reporting: Prepare daily operational reports, including guest feedback, incident logs, and shift summaries, for senior management review.
 </li>
 <li>
 Health and Safety: Ensure compliance with health, safety, and hygiene regulations to provide a secure environment for guests and staff.
 </li>
 <li>
 Guest Experience Oversight: Oversee the entire guest journey, from reservations to departure, ensuring a seamless and exceptional experience.
 </li>
 <li>
 Professional Development: Support the growth and development of reservation agents and front office staff to strengthen succession planning.
 </li>
 <li>
 KPI Management: Establish and monitor key performance indicators (KPIs) for the Front Office and guest satisfaction to drive service excellence.
 </li>
 <li>
 Front Office Operations: Assist with guest check-ins and check-outs, ensuring all procedures are followed accurately and efficiently.
 </li>
 <li>
 Cross-Departmental Support: Assist in various hotel areas, including Food &amp; Beverage operations, to eliminate potential service issues.
 </li>
 <li>
 Proactive Guest Service: Respond promptly to requests, leading by example and fostering a proactive and resourceful team culture.
 </li>
 <li>
 Health &amp; Safety Responsibility: Ensure the well-being of all patrons, guests, and staff members, adhering to the resort&rsquo;s safety protocols and procedures.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Leadership Experience: Prior experience in a leadership role is essential.
 </li>
 <li>
 Property Management Systems: Previous experience with Property Management Systems is required.
 </li>
 <li>
 Technical Proficiency: Must be proficient in Microsoft Windows applications.
 </li>
 <li>
 Education: A University or College degree in a related discipline is preferred.
 </li>
 <li>
 Professionalism: Must maintain a polished and professional presentation.
 </li>
 <li>
 Interpersonal &amp; Problem-Solving Skills: Strong ability to resolve issues effectively while maintaining positive guest interactions.
 </li>
 <li>
 Reliability &amp; Responsibility: Highly dependable with a strong sense of accountability.
 </li>
 <li>
 Ability to Work Under Pressure: Capable of performing efficiently in a fast-paced environment.
 </li>
 <li>
 Team Collaboration: Ability to work seamlessly within a team-oriented setting.
 </li>
 <li>
 Guest Focus: Must prioritize guest needs, remaining calm, courteous, and attentive at all times.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Our commitment to Diversity &amp; Inclusion:
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 Why work for Accor?
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 
 About Mantis Collection:
 
 Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian&rsquo;s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.
 
 
 Do what you love, care for the world, dare to challenge the status quo!
 
 #BELIMITLES
 
</div>

Duty Manager

<div>
 
 Company Description
 
 
 
 Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escap,e or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.
 
 
 
 Job Description
 
 
 
 As a Guest Service Agent, you will play a key role in creating memorable experiences for our guests from the moment they arrive until their departure. You will deliver a warm welcome, manage check-in and check-out processes efficiently, and ensure every guest receives personalized and professional service. With your genuine hospitality, excellent communication skills, and problem-solving abilities, you will represent the spirit of Hawar Resort by Mantis and the Accor brand.
 
 
 
 What Is In It For You
 
 
 
 <ul>
 <li>
 Engage in conservation efforts and help preserve wildlife.
 </li>
 <li>
 Enjoy sustainable adventures with exclusive rewards.
 </li>
 <li>
 Celebrate locality and heritage in a vibrant community.
 </li>
 <li>
 Advance your career with global development opportunities.
 </li>
 <li>
 Drive change through impactful social initiatives.
 </li>
 <li>
 Collaborate with a passionate, innovative team.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Professional Appearance: Maintain the highest standards of grooming and uniform presentation at all times.
 </li>
 <li>
 Guest Arrival &amp; Departure: Handle guest check-in, check-out, and fond farewells promptly and courteously in line with hotel standards.
 </li>
 <li>
 Guest Assistance: Provide accurate information and assistance on resort facilities, services, and nearby attractions to enhance the guest experience.
 </li>
 <li>
 Guest Relations: Anticipate guest needs and handle inquiries, requests, and complaints courteously and effectively.
 </li>
 <li>
 Cashiering &amp; Billing: Manage payments, deposits, and billing transactions accurately, following cashiering and financial control procedures.
 </li>
 <li>
 System Operations: Use Opera or a similar Property Management System for reservations, registrations, and guest profiles efficiently.
 </li>
 <li>
 Service Recovery: Handle guest concerns with empathy and efficiency, ensuring prompt resolution and guest satisfaction.
 </li>
 <li>
 Brand Ambassador: Represent Accor and Mantis values through a consistent, guest-centric approach.
 </li>
 <li>
 Team Collaboration: Communicate effectively with other departments to ensure smooth daily operations.
 </li>
 <li>
 Compliance &amp; Safety: Follow all hotel policies, standard operating procedures, and emergency protocols.
 </li>
 <li>
 Training &amp; Development: Attend daily briefings, training sessions, and team meetings as required.
 </li>
 <li>
 Other Duties: Perform additional responsibilities or projects as assigned by management.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Experience: Previous experience in Front Office or Guest Services within a hotel or resort environment preferred.
 </li>
 <li>
 System Knowledge: Familiarity with Opera PMS or similar software.
 </li>
 <li>
 Language Skills: Excellent English communication skills (verbal and written) and fluency in Russian is required. Additional languages are an advantage.
 </li>
 <li>
 Customer Service: Strong interpersonal and problem-solving skills with a professional and courteous demeanor.
 </li>
 <li>
 Adaptability: Willingness to work flexible schedules, including evenings, weekends, and public holidays.
 </li>
 <li>
 Background: Prior experience in 3- or 4-star hospitality brands is an advantage but not essential.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Our commitment to Diversity &amp; Inclusion:
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 Why work for Accor?
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 
 About Mantis Collection:
 
 Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian&rsquo;s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.
 
 
 Do what you love, care for the world, dare to challenge the status quo!
 
 #BELIMITLES
 
</div>

Guest Service Agent (Russian Speaker)

Explore 4+ Reservation agent in Bahrain this June. Find roles across top companies and apply now to boost your career.

4 reservation agent jobs In Bahrain

Reservation Agent

Sales Executive – Power Tools & Machinery Division (Brand - INGCO)

Duty Manager

Guest Service Agent (Russian Speaker)