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reservation & revenue manager Jobs in Oman

reservation & revenue manager

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restaurant manager

reservation revenue manager

Chedi Hospitality

<div>
 Role Overview
 
 
 Join our prestigious team as a Reservation &amp; Revenue Manager, where you will lead reservation and revenue optimization initiatives within a renowned hospitality environment. As part of our team in The Chedi Muscat, you'll work in an ONSITE environment, leveraging your expertise to ensure seamless reservation processes, maximize revenue, and uphold an outstanding guest experience. This role requires a dynamic professional adept at both the operational and strategic elements of reservation management.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Oversee the daily operations of the reservations team to ensure efficiency and accuracy in all booking processes.
 </li>
 <li>
 Maximize room revenue through effective yield management and inventory control strategies.
 </li>
 <li>
 Collaborate with sales, front office, and marketing teams to ensure smooth communication and delivery of exceptional service to guests.
 </li>
 <li>
 Analyze booking patterns, market trends, and prepare detailed management reports on occupancy and revenue performance.
 </li>
 <li>
 Implement and maintain reservation procedures, ensuring compliance with hotel policies and standards.
 </li>
 <li>
 Address and resolve guest issues related to reservations, ensuring solutions align with high service standards.
 </li>
 <li>
 Train, inspire, and coach reservation staff, fostering a high-performance culture.
 </li>
 <li>
 Monitor and manage electronic and paper filing systems for accuracy and compliance.
 
 
 </li>
 </ul>
 Must have requirements
 
 
 <ul>
 <li>
 Minimum 3 years&rsquo; experience as a Reservation Supervisor or Assistant Manager in a reputed hotel.
 </li>
 <li>
 Graduation from an accredited college or university.
 </li>
 <li>
 Proven background in accounting or related numerate discipline.
 </li>
 <li>
 Exceptional customer service, communication, and organizational skills.
 </li>
 <li>
 Ability to manage time efficiently, meet deadlines, and fulfill commitments.
 </li>
 <li>
 Excellent computer and typing proficiency, including advanced use of MS Excel and Word.
 </li>
 <li>
 Strong listening and comprehension skills.
 </li>
 <li>
 Keen attention to detail and process management.
 </li>
 <li>
 High level of knowledge pertaining to company policies and procedures.
 
 
 </li>
 </ul>
 Nice to have requirements
 
 
 <ul>
 <li>
 Previous exposure to luxury hospitality environments.
 </li>
 <li>
 Experience using hotel property management systems and revenue management tools.
 </li>
 <li>
 Advanced data analysis and reporting skills.
 </li>
 <li>
 Fluency in additional languages besides English.
 
 
 </li>
 </ul>
 Perks and Benefits
 
 
 <ul>
 <li>
 Opportunity to develop your career in a world-class luxury hotel environment.
 </li>
 <li>
 Comprehensive on-the-job training and professional development programs.
 </li>
 <li>
 Competitive salary and performance-based incentives.
 </li>
 <li>
 Access to exclusive hotel facilities and discounts.
 </li>
 <li>
 Supportive, multicultural team environment.
 </li>
 </ul>
</div>

Reservation & Revenue Manager

Crowne Plaza Hotel

<div>Do you picture yourself as a Reservations Supervisors? At Crowne Plaza Resort Salalah, our goal is to make business travel work &mdash; and that&rsquo;s where YOU come in.
When you join Crowne Plaza Resort Salalah, you are more than just your job title. We look for energetic, confident, and ambitious individuals who excel in their roles and help our guests succeed.
Set on 45 acres of beautiful tropical gardens and a long stretch of pristine sandy beach, Crowne Plaza Resort Salalah is perfectly positioned for business, meetings, and leisure travel.
We are looking for a passionate and detail-oriented Reservations Supervisor to lead our reservations team and drive revenue performance while ensuring exceptional guest service standards.
A little taste of your day-to-day
<ul><li>Supervise and support the daily operations of the Reservations Department</li><li>
Ensure all reservations are handled accurately and in accordance with IHG brand standards</li><li>
Monitor room inventory, rates, and availability to maximize revenue opportunities</li><li>
Assist in forecasting, reporting, and analysis of booking trends</li><li>
Ensure compliance with IHG policies, procedures, and service standards</li><li>
Train, coach, and develop Reservations Agents to enhance performance</li><li>
Handle guest inquiries, special requests, and escalated concerns professionally</li><li>
Coordinate closely with Front Office, Sales, and Revenue teams</li></ul>
What do we need from you?
<ul><li>Diploma or Bachelor&rsquo;s degree in Hospitality Management or related field</li><li>
Minimum 2&ndash;3 years&rsquo; experience in Reservations or Front Office, preferably within an international hotel brand</li><li>
Previous supervisory experience preferred</li><li>
Strong knowledge of hotel reservation systems (e.g., Opera PMS)</li><li>
Good understanding of revenue management principles</li><li>
Excellent communication and interpersonal skills</li><li>
Strong organizational skills with attention to detail</li><li>
Ability to work under pressure and meet deadlines</li></ul>
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. 
<div></div> 
<div>Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
</div>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Reservation Supervisor

Mandarin Oriental

<div>
 Mandarin Oriental Muscat is looking for a
 
 Director of Commercial Strategy
 
 to join our
 
 Sales &amp; Marketing
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 Scope of Position
 
 
 
 Sets the hotel&rsquo;s strategic commercial direction by balancing financial objectives, managing sales segments, and guiding the overall commercial strategy of the hotel. Works closely with the General Manager, and supervises the Manager of Marketing Communications, and Director of Revenue to develop and implement a robust commercial strategy that maximizes hotel revenues, market share, and profitability. Responsible for optimizing revenue and profit across rooms, function space, and total hotel operations. Accountable for all transient, group, and catering segments, including deployment, pricing, channel distribution, and positioning. Identifies future revenue opportunities and communicates strategic initiatives to the sales, marketing, and revenue teams. Oversees the Revenue, Sales, and Catering departments, providing strategic guidance, commercial leadership, and development to ensure high-performing teams.
 
 
 
 Responsibilities
 
 
 
 
 General:
 
 
 
 <ul>
 <li>
 Communicate and enforce all corporate and hotel policies, procedures, and standard operating practices to colleagues.
 </li>
 <li>
 Ensure all business activities comply with MOHG Code of Conduct, laws, and regulations.
 </li>
 <li>
 Fully support the Mandarin Oriental, Muscat People &amp; Culture Strategic Policy and all learning and development initiatives.
 </li>
 <li>
 Maintain a complete Training Matrix and Job Description/Specification Matrix for your division.
 </li>
 <li>
 Prioritize colleague career path development and document in the MO Profile online system.
 </li>
 <li>
 Hold monthly meetings with teams to address concerns and share departmental and hotel information.
 </li>
 <li>
 Safeguard confidential guest, customer, and colleague information.
 </li>
 <li>
 Adhere to Safe, Sound, and Sustainable policies and MOHG Social Media Policy.
 </li>
 <li>
 Promote a zero-tolerance environment for harassment or discrimination.
 </li>
 <li>
 Act as a hotel ambassador and perform additional duties as required.
 
 
 </li>
 </ul>
 
 Budget
 
 
 
 <ul>
 <li>
 Supervises the Marketing Communications and Revenue Director to prepare the annual budget and implement the Annual Marketing Plan.
 </li>
 <li>
 Monitor and control all sales-related expenditure against budget forecasts.
 
 
 </li>
 </ul>
 
 Overall Strategy &amp; Commercial Leadership
 
 
 
 <ul>
 <li>
 Develops and drives the hotel&rsquo;s commercial strategy to ensure alignment with MOHG brand philosophies and objectives.
 </li>
 <li>
 Provides strategic guidance on pricing, inventory management, channel distribution, and market positioning.
 </li>
 <li>
 Coordinates sales strategies across Regional Sales Offices, Corporate Revenue Management, Marketing &amp; Communications, and on-property leadership.
 </li>
 <li>
 Ensures commercial strategies are effectively communicated and adapted to changing market conditions.
 </li>
 <li>
 Supervises the Marketing &amp; Communications Manager to develop strategic marketing propositions, including online, offline, and market/country-specific campaigns.
 </li>
 <li>
 Maintains awareness of competitors, market trends, and future business opportunities.
 </li>
 <li>
 Strong commercial acumen, analytical skills, and strategic thinking are essential to optimize revenue and market positioning.
 
 
 </li>
 </ul>
 
 Analysis
 
 
 
 <ul>
 <li>
 Analyze market trends, booking pace, and competitive performance to inform commercial strategy.
 </li>
 <li>
 Provide insights on pricing, seasonality, mix, and displacement to optimize revenue opportunities.
 </li>
 <li>
 Devise and implement event-specific strategies to capture incremental revenue.
 </li>
 <li>
 Communicate results, challenges, and opportunities to key stakeholders in a timely manner.
 
 
 </li>
 </ul>
 
 Revenue &amp; Distribution
 
 
 
 <ul>
 <li>
 Establish and maintain effective pricing strategies for all inventories and market segments.
 </li>
 <li>
 Oversee Revenue Director&rsquo;s implementation of sales strategies, inventory adjustments, and rate loadings.
 </li>
 <li>
 Ensure timely and accurate forecasting, reporting, and analysis of revenue performance.
 </li>
 <li>
 Lead Revenue Meetings, long-range planning, and strategic discussions to drive profitability.
 </li>
 <li>
 Maintain accurate positioning and information in all distribution channels and monitor competitor activity.
 
 
 </li>
 </ul>
 
 Sales Leadership
 
 
 
 <ul>
 <li>
 Guide Director of Sales to strategically deploy the Sales Team and achieve revenue targets.
 </li>
 <li>
 Establish priorities, goals, and accountability measures for the Sales Team.
 </li>
 <li>
 Ensure accounts are properly targeted, covered, and contracts comply with MOHG standards.
 </li>
 <li>
 Conduct monthly account reviews, weekly sales meetings, and oversee group leads, pricing, and space strategy.
 </li>
 <li>
 Lead trade shows, sales missions, and cross-selling initiatives to enhance brand presence.
 </li>
 <li>
 Maintain control of incentive schemes, rewards, and performance appraisals.
 
 
 </li>
 </ul>
 
 Catering Leadership
 
 
 
 <ul>
 <li>
 Guide Director of Conference and Events to strategically target accounts and achieve revenue goals.
 </li>
 <li>
 Review weekly forecasts to ensure revenue targets are met and exceeded.
 </li>
 <li>
 Monitor team performance, enforce accountability, and ensure all KPIs are achieved.
 </li>
 <li>
 Implement strategies for free sale calendar and other revenue-maximizing opportunities.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>

Director of Commercial Strategy

Global Source Logistics

Key Account Manager &ndash; Job DescriptionPositionKey Account ManagerLocationOmanJob SummaryThe Key Account Manager will be responsible for managing and developing relationships with major clients, ensuring high customer satisfaction, and increasing business opportunities for the company. The role requires coordination between clients, operations, and logistics teams to ensure smooth service delivery.Key ResponsibilitiesClient Relationship Management<ul><li>Manage and maintain strong relationships with key clients.</li><li>Act as the main point of contact between the company and major customers.</li><li>Understand client logistics requirements and provide suitable solutions.</li></ul>Business Development<ul><li>Identify new business opportunities with existing and potential customers.</li><li>Increase shipment volume and revenue from key accounts.</li><li>Prepare quotations and negotiate pricing with customers.</li></ul>Operations Coordination<ul><li>Coordinate with operations and logistics teams to ensure smooth shipment handling.</li><li>Monitor shipment status and update customers regularly.</li><li>Resolve any service or operational issues quickly.</li></ul>Financial Follow-Up<ul><li>Monitor client payments and coordinate with the finance team.</li><li>Follow up on outstanding invoices and credit approvals.</li><li>Ensure company payment terms are followed.</li></ul>Reporting<ul><li>Prepare monthly reports on client performance and shipment volume.</li><li>Track revenue generated from key accounts.</li><li>Provide management with business development updates.</li></ul>Requirements<ul><li>Minimum 3&ndash;5 years experience in logistics or freight forwarding</li><li>Good knowledge of Oman logistics and customs clearance procedures</li><li>Strong communication and negotiation skills</li><li>Experience handling major logistics clients</li><li>Ability to work under pressure and manage multiple accounts</li></ul>Skills<ul><li>Customer relationship management</li><li>Sales and negotiation</li><li>Logistics coordination</li><li>Problem solving</li><li>Communication and reporting</li></ul>Performance KPIs<ul><li>Customer retention rate</li><li>Monthly revenue from key accounts</li><li>Number of new clients acquired</li><li>Customer satisfaction level</li><li>Payment collection performance</li></ul>Job Type: Full-timeWork Location: In person

Key Account Manager

Magic Travels

<div>
 
 
 About Us
 
 
 
 
 
 
 Magic Travels DMC is an award-winning luxury destination management company, with an outstanding history and culture, who have been offering tailor-made holidays, private tours, journeys of discovery, arrangements for conference and incentive groups, and group adventures for discerning travellers since 1985.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Handle and process hotel, transport, guide, and excursion reservations.
 </li>
 <li>
 Communicate daily with hotels, suppliers, and service providers to confirm availability and rates.
 </li>
 <li>
 Ensure all bookings are accurately entered into the system and properly documented.
 </li>
 <li>
 Follow up on confirmations, amendments, and cancellations.
 </li>
 <li>
 Coordinate closely with the sales and operations teams to ensure all services are booked as per the clients&rsquo; requirements.
 </li>
 <li>
 Check contracts and rate agreements to ensure correct pricing is applied.
 </li>
 <li>
 Prepare and send booking confirmations and service vouchers.
 </li>
 <li>
 Resolve any booking discrepancies or last-minute changes efficiently.
 </li>
 <li>
 Maintain organized and updated reservation files and records.
 </li>
 <li>
 Support operations during peak periods and high-profile arrivals when needed.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Fluency in English (spoken and written) is mandatory.
 </li>
 <li>
 Previous experience in reservations, operations, or tourism (DMC, travel agency, or hotel) is urgently required .
 </li>
 </ul>
 
 
</div>

Reservations Expert

Maysan Properties SAOC

<div>
 
 
 Maysan Properties
 
 &nbsp;is a premium real estate developer in the Sultanate of Oman. We are seeking a
 
 driven and client-focused Property&nbsp;Sales Consultant
 
 &nbsp;to promote and sell our portfolio of&nbsp;
 
 off-plan and ready projects
 
 &nbsp;to local and international investors.
 
 
 
 
 
 The role focuses on&nbsp;
 
 driving property sales, delivering exceptional client experiences, and representing Maysan&rsquo;s luxury residential developments to investors and end-users.
 
 
 
 
 
 
 
 Duties and Responsibilities
 
 
 <ul>
 <li>
 Promote and sell&nbsp;
 
 Maysan Properties off-plan and ready projects
 
 , including luxury apartments, villas, and townhouses.
 </li>
 <li>
 Specialize in&nbsp;
 
 Freehold projects
 
 , targeting both&nbsp;
 
 local and international investors
 
 .
 </li>
 <li>
 Conduct&nbsp;
 
 project presentations, property viewings, and site tours
 
 &nbsp;for potential buyers.
 </li>
 <li>
 Provide clients with detailed information on&nbsp;
 
 masterplans, payment plans, project timelines, and lifestyle offerings
 
 .
 </li>
 <li>
 Advise clients on&nbsp;
 
 investment opportunities, capital appreciation, and rental yield potential
 
 .
 </li>
 <li>
 Manage the&nbsp;
 
 full property sales cycle
 
 , from lead generation to closing and reservation.
 </li>
 <li>
 Build and maintain strong relationships with&nbsp;
 
 investors, brokers, and strategic partners
 
 .
 </li>
 <li>
 Maintain up-to-date knowledge of&nbsp;
 
 unit availability, pricing structures, and promotional offers
 
 .
 </li>
 <li>
 Work closely with&nbsp;
 
 marketing and developer teams
 
 &nbsp;to support project launches, exhibitions, and campaigns.
 </li>
 <li>
 Maintain accurate records in the&nbsp;
 
 CRM system
 
 &nbsp;and ensure timely follow-ups with prospective buyers.
 </li>
 <li>
 Achieve and exceed&nbsp;
 
 monthly and quarterly sales targets
 
 .
 </li>
 </ul>
 
 
 
 
 
 Desired Candidate Profile
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in&nbsp;
 
 Business, Marketing, Real Estate, or related field
 
 .
 </li>
 <li>
 
 3&ndash;5 years of real estate sales experience
 
 , preferably in&nbsp;
 
 developer sales or luxury residential projects
 
 .
 </li>
 <li>
 Strong knowledge of&nbsp;
 
 ITC and Freehold ownership regulations in Oman
 
 .
 </li>
 <li>
 Fluency in&nbsp;
 
 Arabic and English
 
 .
 </li>
 <li>
 Excellent&nbsp;
 
 presentation, negotiation, and closing skills
 
 .
 </li>
 <li>
 Client-focused with strong&nbsp;
 
 relationship management abilities
 
 .
 </li>
 <li>
 Self-driven and&nbsp;
 
 target-oriented
 
 .
 </li>
 <li>
 Valid&nbsp;
 
 Omani driving license
 
 .
 </li>
 </ul>
</div>

Real Estate Sales Consultant

Explore 192+ Reservation revenue manager in Oman this March. Find roles across top companies and apply now to boost your career.

192 reservation revenue manager jobs In Oman

Reservation & Revenue Manager

Reservation & Revenue Manager

Reservation Supervisor

Director of Commercial Strategy

Key Account Manager

Reservations Expert

Real Estate Sales Consultant