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JOB HUB GLOBAL

Job Title:-Revenue &amp; Reservation ManagerJob SummaryOur client a leading organization with a strong reputation for delivering high-quality services and innovative solutions across the region. They are dedicated to maintaining excellence in hospitality operations and are currently seeking a skilled Revenue &amp; Reservation Manager to join their team in Qatar.Location: Qatar Salary: QAR 8,000 per month (Accommodation and transportation provided by the company) Working Days: 6 days per week Other Benefits: As per Qatar Labor LawRole overview:-We are seeking an experienced Revenue &amp; Reservation Manager to join a leading hospitality group in Qatar. The ideal candidate will be responsible for implementing revenue management strategies and processes to optimize hotel performance and maximize revenue growth.Key Responsibilities<ul><li>Implement revenue management operations, procedures, and best practices.</li><li>Identify and capitalize on new revenue opportunities.</li><li>Oversee hotel revenue management and distribution strategy.</li><li>Conduct daily pick-up analysis, forecast updates, and competitive benchmark studies.</li><li>Develop and execute effective pricing and yield strategies.</li><li>Manage all third-party distribution channels.</li><li>Monitor and analyze hotel performance, providing strategic recommendations.</li><li>Supervise and audit the reservations department to ensure efficiency and accuracy.</li><li>Maintain up-to-date website booking processes and reservation systems.</li><li>Collaborate with the Sales and Front Office teams to ensure seamless operations.</li><li>Prepare and manage annual revenue budgets.</li><li>Train and guide reservations staff on company policies and systems.</li></ul>Required Skills<ul><li>Strong business development and commercial acumen.</li><li>Excellent analytical and numerical ability.</li><li>Proficient in Opera and Excel.</li><li>Exceptional interpersonal and leadership skills.</li><li>Ability to work independently under pressure.</li><li>Strong problem-solving and decision-making skills.</li><li>Fluent in English; additional languages are an advantage.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Hotel Management, Tourism, or related field.</li><li>2&ndash;4 years of hands-on Marriott Hotel experience in Revenue and Reservation Management.</li><li>Deep understanding of hotel revenue systems, reporting, and data analytics.</li></ul>Please note that applicants should answer the pre-screening questions to be considered for this positionTHOSE WHO CAN JOIN IMMEDIATELY SHOULD APPLY. REGRETTABLY ONLY SHORTLISTED CANDIDATES WILL BE CONTACTEDAbout Job Hub GlobalAt Job Hub Global, we believe that people are at the heart of every great organization. As a premier HR consultancy, we are passionate about helping businesses thrive by providing bespoke recruitment, staff outsourcing, workforce solutions, and HR management consultancy services that are tailored to meet your unique needs.With a deep understanding of the evolving workplace, we are committed to connecting exceptional talent with exceptional companies. Our mission is to empower businesses with the right people, processes, and strategies to drive success. Whether you&rsquo;re looking to build a high-performing team, streamline your workforce, or navigate the complexities of HR management, Job Hub Global is here to partner with you every step of the way.Together, we&rsquo;ll turn challenges into opportunities and dreams into achievements. Your success is our business.Job Types: Full-time, PermanentPay: QAR8,000.00 per monthApplication Question(s):<ul><li>Do you have previous experience working with Marriott Hotels in a Revenue or Reservation Management role?</li><li>How many years of experience do you have in Revenue and Reservation Management within the hospitality industry?</li><li>Are you proficient in using Opera PMS or other hotel reservation/revenue management systems?</li><li>Are you in agreement with the salary package mentioned in the job posting?</li></ul>

Revenue & Reservation Manager – Qatar

IHG Hotels & Resorts

<div><div><div>About Us
</div><div>As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental&reg; brand.
</div><div>Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
</div><div>If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
</div><div>Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Beach &amp; Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.
</div><div>Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.
</div><div>Your Day to Day
</div><div>As a Reservations Agent, you will be the first point of contact for our guests &mdash; creating lasting impressions through your warm communication and attention to detail. You will:
<ul><li>Handle all reservations inquiries through phone, email, and online channels with professionalism and efficiency.</li>
<li>Maximize revenue opportunities by upselling rooms, packages, and hotel services.</li>
<li>Ensure all bookings are processed accurately in the system and aligned with the hotel&rsquo;s standards.</li>
<li>Coordinate with Front Office, Sales, and Revenue teams to ensure seamless guest experiences.</li>
<li>Maintain up-to-date knowledge of room types, rates, and special promotions.</li>
<li>Handle guest requests and complaints courteously and promptly, ensuring guest satisfaction at every stage of their journey.</li>
</ul></div><div>What We Need From You
</div><div>Ideally, you'll have some or all of the following competencies and experience we're looking for:
</div><div><ul><li>Previous experience in Reservations, Front Office, or a customer service-related role in a luxury hotel environment.</li>
<li>Excellent communication and interpersonal skills, with fluency in English (Arabic or other languages are an advantage).</li>
<li>Strong attention to detail and organizational skills.</li>
<li>Familiarity with Opera PMS or similar hotel systems preferred.</li>
<li>A passion for hospitality and a drive to deliver personalized, memorable service.</li>
</ul></div></div><div>What We Offer
</div><div>We&rsquo;ll reward all your hard work with competitive salary and benefits.
</div><div>Join us and you&rsquo;ll become part of the global IHG family &ndash; and like all families, all our individual team members share some winning characteristics. As a team, we work better together &ndash; we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.
</div><div>So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
</div>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Reservations Agent

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25148193
 
 
 
 Job Category
 
 Reservations
 
 
 
 Location
 
 The Westin Doha Hotel &amp; Spa, Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
 
 
 Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

<div>Additional Information 
Job Number25171368 
Job CategoryReservations 
LocationSharq Village &amp; Spa a Ritz-Carlton Hotel, Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. 
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Wyndham Hotels & Resorts EMEA

<div>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.
 </li>
 <li>
 Provide the guests information regarding the services of hotel, the type of rooms available.
 </li>
 <li>
 Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to etiquette, help guests with their inquiries, taking reservations and performing administrational tasks.
 </li>
 <li>
 To handle the inquiries and make reservations as per the instructions given by the customers.
 </li>
 <li>
 Attend to guest complaints and resolve in the most satisfying and professional manner.
 </li>
 <li>
 Register guests and assigns rooms. Accommodates special requests whenever possible.
 </li>
 <li>
 Understands room status and room status tracking.
 </li>
 <li>
 Be familiar with all the Front Office software required for the Front Office Receptionist.
 </li>
 <li>
 Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
 </li>
 <li>
 Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange etc.
 </li>
 <li>
 Knowledgeable about room locations, types of rooms available, and room rates.
 </li>
 <li>
 Knowledgeable about Wyndham Rewards program and promotions, actively introducing to guests and reaching the monthly enrolment target.
 </li>
 <li>
 Providing superior service to Wyndham Rewards guests and able to identify their level with accordant benefits.
 </li>
 <li>
 Ensure that all hotel standards are met when serving the guests and handling information.
 </li>
 <li>
 Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner.
 </li>
 <li>
 Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
 </li>
 <li>
 Use suggestive selling techniques to (up)sell rooms and to promote other services of the hotel.
 </li>
 <li>
 Maintain and market promotions.
 </li>
 <li>
 Ensure constant update of guest profiles/history regarding preferences, complaints etc.
 </li>
 <li>
 Review Front Office log and Trace File daily.
 </li>
 <li>
 Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
 </li>
 <li>
 Be familiar with all in-house groups, VIP, Wyndham Rewards, long stay/return guests arrivals.
 </li>
 <li>
 Be aware of closed out and restricted dates.
 </li>
 <li>
 Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.
 </li>
 <li>
 Work closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
 </li>
 <li>
 Assist Guest Service Manager in performing duties.
 </li>
 <li>
 Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
 </li>
 <li>
 Be familiar with all daily events in the hotel.
 </li>
 <li>
 Have knowledge of emergency procedures and assist as needed.
 </li>
 <li>
 Use proper etiquette at all times when communicating with guests and associates and on the telephone.
 </li>
 <li>
 Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
 </li>
 <li>
 Maintains the cleanliness and neatness of the front desk area.
 </li>
 <li>
 Hospitality Experience: Experience in a hotel or other hospitality setting.
 </li>
 <li>
 Knowledge of Hotel Operations: Understanding of hotel procedures, reservation systems, and other relevant software.
 </li>
 <li>
 Multilingualism: Fluency in multiple languages can be an advantage.
 </li>
 <li>
 Flexibility: The ability to work varying shifts, including evenings, weekends, and holidays
 </li>
 <li>
 Problem-Solving Skills: Front desk agents should be able to handle guest inquiries, resolve issues, and escalate problems when necessary
 </li>
 </ul>
</div>

Front Desk Agent

Accor

<div>Company Description 
The most impressive landmark to grace the Doha skyline, La Cigale Hotel lives up to its reputation and introduces new levels of comfort to hotel and leisure facilities in the city.
What is in it for you?<ul><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies and the opportunity to earn qualifications while you work</li><li>
Opportunity to develop your talent and grow within your property and across the world</li><li>
Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21</li></ul> 

Job Description 
Reporting to the Director of Revenue, responsibilities and essential job functions include but are not limited to the following:<ul><li>
Consistently offer professional, friendly and engaging service</li><li>
Review reservation booked daily and review arrival report</li><li>
 Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float</li><li>
Responsible for various production reports and supply to each department concerned.</li><li>
Monitoring telephone manner and general performance of reservations staff daily.</li><li>
Monitor and coordinate group reservations activity with the Sales Department</li><li>
Follow up tentative bookings and update reservation status</li><li>
Review no-show and cancelled reservations and processes charges according to hotel&rsquo;s policy</li><li>
Review room blocking for long stay guest and special group request.</li><li>
Maintain cordial relations with commercial clients.</li><li>
Bring to the attention Front Office Manager when the hotel availability status be changed and prepare for necessary action.</li><li>
Responsible for maintaining a neat and orderly position at all times.</li><li>
Maximize room occupancy at best rates and use up-selling techniques to promote hotel services and facilities</li><li>
Knowledgeable in hotel and guest room facilities/services and ensures reservations agents are equally knowledgeable</li></ul> 
Qualifications 
<ul><li>
Fluent in English language written and spoken</li><li>
Knowledge of Opera (PMS), office software, Revenue analysis software</li><li>
Ability to come up with unusual or innovative ideas in order to increase Revenue</li><li>
Excellent communication and people skills</li><li>
Strong training skills</li><li>
Detail oriented with a passion to provide guests with an exceptional experience</li><li>
Able to facilitate increased levels of communication with other departments to maximize guest satisfaction</li><li>
Positive and proactive in resolving problems, reasoning and analytical abilities</li><li>
Takes initiative and works through obstacles, taking personal responsibility for results</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world; dare to challenge the status quo! #BELIMITLESS</div>

Reservation Agent

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 #BeLimitless
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 
 
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 
 
 
 Job Description
 
 
 
 
 Position Summary:
 
 
 
 The Reservations and Royal Services Agent will play a crucial role in delivering exceptional guest experiences at Raffles and Fairmont Doha. This position requires a highly organized, customer-oriented individual with excellent communication skills and a strong ability to multitask. The successful candidate will handle reservations, guest inquiries, and provide personalized services to ensure the highest level of satisfaction.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Reservations Management:
 </li>
 <ul>
 <li>
 Process and manage hotel room reservations efficiently and accurately.
 </li>
 <li>
 Ensure all reservation details are correctly entered into the system.
 </li>
 <li>
 Respond to guest inquiries regarding room availability, rates, and amenities.
 </li>
 <li>
 Upsell hotel services and amenities to maximize revenue.
 </li>
 </ul>
 <li>
 Guest Services:
 </li>
 <ul>
 <li>
 Provide personalized assistance to guests before, during, and after their stay.
 </li>
 <li>
 Handle special requests and VIP arrangements to ensure a memorable guest experience.
 </li>
 <li>
 Address guest concerns and resolve issues promptly and professionally.
 </li>
 <li>
 Coordinate with other departments to fulfill guest needs and requests.
 </li>
 </ul>
 <li>
 Communication:
 </li>
 <ul>
 <li>
 Maintain clear and effective communication with guests via phone, email, and in-person interactions.
 </li>
 <li>
 Provide information about hotel facilities, services, and local attractions.
 </li>
 <li>
 Collaborate with the Front Office and other departments to ensure seamless guest experiences.
 </li>
 </ul>
 <li>
 Administration:
 </li>
 <ul>
 <li>
 Maintain accurate records of guest interactions and transactions.
 </li>
 <li>
 Prepare reports on reservations, occupancy, and guest feedback.
 </li>
 <li>
 Assist in the preparation of promotional materials and packages.
 
 </li>
 </ul>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Previous experience in reservations, guest services, or a similar role in the hospitality industry.
 </li>
 <li>
 Strong verbal and written communication skills.
 </li>
 <li>
 Excellent organizational and multitasking abilities.
 </li>
 <li>
 Proficiency in hotel management software and Microsoft Office Suite.
 </li>
 <li>
 Ability to work flexible hours, including weekends and holidays.
 </li>
 <li>
 Fluency in English; additional languages are a plus.
 
 
 </li>
 </ul>
 
 Personal Attributes
 
 
 
 <ul>
 <li>
 High level of professionalism and integrity.
 </li>
 <li>
 Customer-focused with a warm and welcoming demeanor.
 </li>
 <li>
 Strong problem-solving skills and attention to detail.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 Adaptability to a fast-paced and dynamic environment.
 </li>
 </ul>
</div>

Reservations and Royal Services Agent

Explore 865+ Reservations manager in Doha this November. Find roles across top companies and apply now to boost your career.

865 reservations manager jobs IN Doha

Revenue & Reservation Manager – Qatar

Reservations Agent

Reservations Agent

Reservations Agent

Front Desk Agent

Reservation Agent

Reservations and Royal Services Agent