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reservations sales supervisor

Accor Group

Job Title Reservations Supervisor Hotel - Resort - Lodging Dubai, UAE Job Description Reservations Supervisor Hotel - Resort - Lodging Dubai, UA Position Overview Accor is hiring a Reservations Supervisor in Dubai to support hotel operations by ensuring accurate bookings, optimal room occupancy, and seamless guest reservation experiences. This role offers the opportunity to join one of the world s most recognized hospitality brands while playing a key part in delivering exceptional guest service and maximizing revenue. Job Details Job Location: Dubai, UAE Industry: Hotel - Resort - Lodging Function: Reservations / Front Office Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Role Summary The Reservations Supervisor role at Accor Dubai is ideal for an experienced hospitality professional looking to contribute to a global brand. This position focuses on managing room inventory, handling guest booking requests, coordinating with sales and front office teams, and ensuring reservations align with both operational and financial goals. The job combines administrative accuracy with service excellence in a dynamic hotel environment. What You ll Do * Supervise the daily reservations process to ensure timely and accurate room bookings * Monitor room availability, rates, and allotments while generating reports on materialization and occupancy * Coordinate with Sales and Credit departments regarding guest account statuses and follow up on pending credit issues * Maintain and update all room booking materials, packages, rates, and guest documentation * Train and guide reservation agents on hotel offerings, yield management principles, and booking protocols * Ensure full system proficiency in Opera and related booking software * Manage last-minute bookings, stranded guests, and group allocation changes in cooperation with the Front Office team * Maintain optimal par levels for supplies and request inventory replenishment within budget * Ensure consistent use of standardized notes and guest correspondence templates Ideal Profile * 2 3 years of experience in reservations or front office operations in a 4 or 5-star hotel * Strong knowledge of Opera PMS and reservation software * Familiar with hotel inventory control, rate management, and guest service standards * Excellent communication, problem-solving, and team coordination skills * Detail-oriented with strong command of English (additional languages are an advantage) * Ability to train and coach junior team members

Reservations Supervisor

Job Title Reservations Supervisor Hotel - Resort - Lodging Dubai, UAE Job Description Reservations Supervisor Hotel - Resort - Lodging Dubai, UAE Position Overview Accor is hiring a Reservations Supervisor in Dubai to support hotel operations by ensuring accurate bookings, optimal room occupancy, and seamless guest reservation experiences. This role offers the opportunity to join one of the world s most recognized hospitality brands while playing a key part in delivering exceptional guest service and maximizing revenue. Job Details Job Location: Dubai, UAE Industry: Hotel - Resort - Lodging Function: Reservations / Front Office Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Role Summary The Reservations Supervisor role at Accor Dubai is ideal for an experienced hospitality professional looking to contribute to a global brand. This position focuses on managing room inventory, handling guest booking requests, coordinating with sales and front office teams, and ensuring reservations align with both operational and financial goals. The job combines administrative accuracy with service excellence in a dynamic hotel environment. What You ll Do * Supervise the daily reservations process to ensure timely and accurate room bookings * Monitor room availability, rates, and allotments while generating reports on materialization and occupancy * Coordinate with Sales and Credit departments regarding guest account statuses and follow up on pending credit issues * Maintain and update all room booking materials, packages, rates, and guest documentation * Train and guide reservation agents on hotel offerings, yield management principles, and booking protocols * Ensure full system proficiency in Opera and related booking software * Manage last-minute bookings, stranded guests, and group allocation changes in cooperation with the Front Office team * Maintain optimal par levels for supplies and request inventory replenishment within budget * Ensure consistent use of standardized notes and guest correspondence templates Ideal Profile * 2 3 years of experience in reservations or front office operations in a 4 or 5-star hotel * Strong knowledge of Opera PMS and reservation software * Familiar with hotel inventory control, rate management, and guest service standards * Excellent communication, problem-solving, and team coordination skills * Detail-oriented with strong command of English (additional languages are an advantage) * Ability to train and coach junior team members

Reservations Supervisor Hotel - Resort - Lodging Dubai, UAE

Hilton Hotels

As Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Supervisor will work with the Reservations Team to develop future and repeat business opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul>
<li>Assist in the day-to-day operations of the Reservations Department</li>
<li>Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times</li>
<li>Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates</li>
<li>Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue</li>
<li>Produce quotations and written confirmation to all clients</li>
<li>Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business</li>
<li>Ensure Team Members are developed effectively, maintain a thorough understanding of hotel facilities and processes, and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts</li>
<li>Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate, and Reservations policies and procedures are followed to ensure Guest satisfaction</li>
<li>Monitor the appearance, standards and performance of the Reservations Team with an emphasis on training and teamwork</li>
<li>Assist in the recruiting, managing, training and developing of the Reservation team</li>
</ul>
What are we looking for?
<ul>
<li>Good organisational and administration skills</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Confident telephone manner</li>
<li>High level of IT skills</li>
<li>Excellent grooming standards</li>
</ul>

Job Title Reservations Supervisor Hotel - Resort - Lodging Dubai, UAE Job Description Reservations Supervisor Hotel - Resort - Lodging Dubai, UAE Position Overview Accor is hiring a Reservations Supervisor in Dubai to support hotel operations by ensuring accurate bookings, optimal room occupancy, and seamless guest reservation experiences. This role offers the opportunity to join one of the world s most recognized hospitality brands while playing a key part in delivering exceptional guest service and maximizing revenue. Job Details Job Location: Dubai, UAE Industry: Hotel - Resort - Lodging Function: Reservations / Front Office Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Role Summary The Reservations Supervisor role at Accor Dubai is ideal for an experienced hospitality professional looking to contribute to a global brand. This position focuses on managing room inventory, handling guest booking requests, coordinating with sales and front office teams, and ensuring reservations align with both operational and financial goals. The job combines administrative accuracy with service excellence in a dynamic hotel environment. What You ll Do * Supervise the daily reservations process to ensure timely and accurate room bookings * Monitor room availability, rates, and allotments while generating reports on materialization and occupancy * Coordinate with Sales and Credit departments regarding guest account statuses and follow up on pending credit issues * Maintain and update all room booking materials, packages, rates, and guest documentation * Train and guide reservation agents on hotel offerings, yield management principles, and booking protocols * Ensure full system proficiency in Opera and related booking software * Manage last-minute bookings, stranded guests, and group allocation changes in cooperation with the Front Office team * Maintain optimal par levels for supplies and request inventory replenishment within budget * Ensure consistent use of standardized notes and guest correspondence templates Ideal Profile * 2 3 years of experience in reservations or front office operations in a 4 or 5-star hotel * Strong knowledge of Opera PMS and reservation software * Familiar with hotel inventory control, rate management, and guest service standards * Excellent communication, problem-solving, and team coordination skills * Detail-oriented with strong command of English (additional languages are an advantage) * Ability to train and coach junior team members Why Join Us * Be part of a respected global hospitality brand with properties across 110 countries * Opportunities for professional growth and international career development * Supportive, inclusive environment with a strong culture of empowerment * Competitive tax-free salary paid in UAE Dirhams * Staff accommodation, annual leave, and medical insurance included * Access to employee discounts across Accor s hotels, restaurants, and wellness facilities * Performance-based incentives and global mobility opportunities

Reservations Supervisor Hotel

Job Title Reservations Supervisor Hotel - Resort - Lodging Dubai, UAE Job Description Reservations Supervisor Hotel - Resort - Lodging Dubai, UAE Position Overview Accor is hiring a Reservations Supervisor in Dubai to support hotel operations by ensuring accurate bookings, optimal room occupancy, and seamless guest reservation experiences. This role offers the opportunity to join one of the world s most recognized hospitality brands while playing a key part in delivering exceptional guest service and maximizing revenue. Job Details Job Location: Dubai, UAE Industry: Hotel - Resort - Lodging Function: Reservations / Front Office Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Role Summary The Reservations Supervisor role at Accor Dubai is ideal for an experienced hospitality professional looking to contribute to a global brand. This position focuses on managing room inventory, handling guest booking requests, coordinating with sales and front office teams, and ensuring reservations align with both operational and financial goals. The job combines administrative accuracy with service excellence in a dynamic hotel environment. What You ll Do * Supervise the daily reservations process to ensure timely and accurate room bookings * Monitor room availability, rates, and allotments while generating reports on materialization and occupancy * Coordinate with Sales and Credit departments regarding guest account statuses and follow up on pending credit issues * Maintain and update all room booking materials, packages, rates, and guest documentation * Train and guide reservation agents on hotel offerings, yield management principles, and booking protocols * Ensure full system proficiency in Opera and related booking software * Manage last-minute bookings, stranded guests, and group allocation changes in cooperation with the Front Office team * Maintain optimal par levels for supplies and request inventory replenishment within budget * Ensure consistent use of standardized notes and guest correspondence templates Ideal Profile * 2 3 years of experience in reservations or front office operations in a 4 or 5-star hotel * Strong knowledge of Opera PMS and reservation software * Familiar with hotel inventory control, rate management, and guest service standards * Excellent communication, problem-solving, and team coordination skills * Detail-oriented with strong command of English (additional languages are an advantage) * Ability to train and coach junior team members Why Join Us * Be part of a respected global hospitality brand with properties across 110 countries * Opportunities for professional growth and international career development * Supportive, inclusive environment with a strong culture of empowerment * Competitive tax-free salary paid in UAE Dirhams * Staff accommodation, annual leave, and medical insurance included * Access to employee discounts across Accor s hotels, restaurants, and wellness facilities * Performance-based incentives and global mobility opportunities

Reservations Supervisor Hotel - Resort

Glow Beauty On Demand

Job Title Reservations and Revenue Supervisor - Movenpick by Accor Dubai UAE Job Description Reservations and Revenue Supervisor - Movenpick by Accor Dubai UAE Role Summary Accor is looking for a highly motivated Reservations and Revenue Supervisor to oversee reservations operations and contribute to revenue management strategies for Movenpick Dubai. This role ensures seamless booking experiences, accurate inventory control, and effective implementation of revenue optimization practices. The ideal candidate will have strong analytical skills, leadership qualities, and a solid understanding of hotel reservation systems. Employment Overview Job Location: Dubai, UAE Industry: Hospitality Function: Hospitality / Revenue Management Gender: Any Candidate Nationality: Any Job Type: Full-time What You ll Do * Supervise and manage reservations operations, ensuring efficiency and high-quality service delivery * Oversee daily booking activities, confirmations, and ensure compliance with hotel standards * Develop and implement revenue management strategies to maximize occupancy and yield * Monitor and analyze daily, weekly, and monthly performance metrics to identify trends and opportunities * Update inventory, restricted dates, and promotional offers across CRS, PMS, and third-party platforms * Maintain demand calendars and communicate forecasts to sales and front office teams * Perform regular competitor rate shopping and recommend pricing adjustments * Train and mentor reservations agents on upselling techniques and system processes * Handle guest inquiries professionally, resolving issues promptly and ensuring satisfaction * Support preparation of monthly forecasts, revenue reports, and budgeting processes * Ensure all reservations and rate codes are accurate and updated in the system * Coordinate with Sales, Front Office, and Finance teams for smooth operations Ideal Profile * Bachelor s degree in Hotel Management, Accounting, Finance, or Mathematics * Minimum 2 years of experience in Revenue Management or Reservations in a 4* or 5* hotel * Strong knowledge of Opera PMS and CRS systems; experience with channel managers and OTA platforms * Excellent analytical, organizational, and communication skills * Ability to work under pressure and prioritize tasks effectively * Dynamic personality with a proactive, problem-solving approach * Previous experience with Accor brands or international hospitality chains preferred Why Join Us Accor offers a vibrant work environment, global career growth opportunities, and exclusive employee benefits, including discounts, wellness programs, and extensive training. Be part of a team that values innovation, diversity, and sustainability while creating memorable guest experiences. About the Company Accor is a global leader in hospitality, operating over 5,600 hotels and 10,000 restaurants in more than 110 countries. Renowned for its innovative approach and commitment to responsible hospitality, Accor offers diverse career opportunities across its iconic brands, including Movenpick, Sofitel, Raffles, and Fairmont. Looking to attract top hospitality and revenue management professionals? Post jobs free in Dubai Abu Dhabi and across the GCC to connect with highly qualified talent. Post Details

Reservations and Revenue Supervisor

Al Rais Travel

This is a full-time on-site role for a Ticketing Supervisor-Airlines at Al Rais Travel &amp; Shipping Agencies LLC located in Dubai, United Arab Emirates. The Ticketing Supervisor-Airlines will be responsible for overseeing day-to-day ticketing operations, managing reservations, coordinating sales activities, and planning events related to airline travel. 
Qualifications
<ul>
 <li>Communication and Customer Service skills</li>
 <li>Sales and Reservations experience</li>
 <li>Event Planning skills</li>
 <li>Excellent organizational and time management skills</li>
 <li>Knowledge of airline ticketing systems</li>
 <li>Strong attention to detail and problem-solving abilities</li>
 <li>Previous experience in a supervisory role in Airlines</li>
</ul>

Ticketing Supervisor

Explore 4748+ Reservations sales supervisor in Dubai this October. Find roles across top companies and apply now to boost your career.

4748 reservations sales supervisor jobs IN Dubai

Reservations Supervisor

Reservations Supervisor Hotel - Resort - Lodging Dubai, UAE

Reservations Supervisor

Reservations Supervisor Hotel

Reservations Supervisor Hotel - Resort

Reservations and Revenue Supervisor

Ticketing Supervisor