sales manager

receptionist

sales coordinator

sales representative

hr manager

reservations specialist

LA SUITE

<div>Company Description 
Minor Hotels is an international hotel owner, operator and investor with a portfolio of more than 150 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travellers, serving new passions as well as personal needs. Through our Anantara, AVANI, Oaks, Elewana, Tivoli, Four Seasons, St. Regis, Marriott and Minor International properties, across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America. 
Job Description 
As Reservations Agent you will directly support the Reservation Manager in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will be working on inventory management, including allotments, groups blocks and rate codes in all applicable systems. Further you will assist the Front Office Manager for driving up- selling within the property and to ensure optimal use of all distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices. 
Qualifications 
<ul><li>
Familiar with the hotel operations available technology and all distribution channels.</li><li>
Understand the dynamics of regional &amp; local market, local competitors and events of the destination.</li></ul></div>

Reservation Agent

Hilton

<div>Reservations Intern- Six Months
A Reservations Intern will work with Guests and customers to respond to enquiries and booking requests in a prompt and professional manner. 
What will I be doing? 
As Reservations Internr, you will work with Guests and customers to respond to enquiries and booking requests in a prompt and professional manner. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times</li><li>
Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue</li><li>
Produce quotations and written confirmation to all clients</li><li>
Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business</li><li>
Maintain a thorough understanding of hotel facilities and processes, and contribute to a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts</li><li>
Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate</li></ul>
What are we looking for? 
A Reservations Intern serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Good organisational and administration skills</li><li>
Positive attitude and good communication skills</li><li>
Commitment to delivering a high level of customer service</li><li>
Confident telephone manner</li><li>
High level of IT skills</li><li>
Excellent grooming standards</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Knowledge of the hotel property management systems</li><li>
Previous experience in the Reservations/Sales function within the hotel/leisure sector</li><li>
Relevant degree or other qualification</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Reservations Intern- Six Months

Majestay Tourism

Position Title: Sales Reservation Executive Location: Media City, Dubai Reporting To: Reservations ManagerJob Summary: The Reservation Executive is responsible for handling customer bookings for hotels, transfers, tours, and other travel services. The role involves managing reservations, communicating with clients, and coordinating with suppliers to ensure everything runs smoothly.Key Responsibilities:<ul><li>Reservation Management:</li></ul>Handle hotel, transfer, and tour bookings. Ensure all booking details are correct.<ul><li>Client Communication:</li></ul>Respond to client inquiries, confirm bookings, send itineraries and assist with clients&rsquo; special requests in a professional manner.<ul><li>Supplier Coordination:</li></ul>Work with hotels and suppliers to confirm bookings and ensure availability.<ul><li>Customer Service:</li></ul>Provide support to clients via phone, email, or WhatsApp, address concerns, and help with changes or cancellations.<ul><li>Administrative Duties:</li></ul>Keep accurate booking records and assist with reports for the team. Ensure compliance with company policies and procedures.<ul><li>Collaboration:</li></ul>Work closely with other teams to ensure smooth booking processes. Provide feedback to the management team about customer preferences and market trends.Key Requirements:<ul><li>Education &amp; Experience:</li></ul>Bachelor&rsquo;s degree (preferred) or experience in tourism, hospitality, or customer service. Minimum 2 years of experience in reservations and customer service within the travel and tourism industry in UAE Hotels and B2B Portals.<ul><li>Skills &amp; Competencies:</li></ul>Strong communication skills, attention to detail, ability to multitask, and a helpful attitude.<ul><li>Technical Skills:</li></ul>Familiarity with UAE visa processing, hotel bookings, and travel regulations is a plus.<ul><li>Language Proficiency:</li></ul>Fluent in English (additional languages such as Arabic is a plus).Working Conditions: Flexible hours, including weekends and holidays as needed. Compensation: Competitive salary with potential for incentives.MajeStay Tourism Where your journey begins.Job Type: Full-timePay: AED4,000.00 per monthExperience:<ul><li>reservation: 1 year (Required)</li></ul>Language:<ul><li>arabic (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Sales Reservation Executive

Admiral Plaza Hotel & Gateway Hotel

Looking for our Group Hotels Admiral Plaza Hotel &amp; Gateway Hotel, the below Position to .Reservation Agent.( 1 No)SALARY WILL BE AED 1800 PLUS Sharing Accommodation, Meals, Visa, Insurance EtcTHE CANDIDATE SHOULD BE IN UAE ITSELF FOR A DIRECT INTERVIEW AND READY TO JOIN IMMEDIATELY.Should have a Minimum 3 years of Experience in UAE or HOME COUNTRY.<ul><li>Answer all incoming calls promptly, in an attentive, courteous, efficient manner and maintaining excellent call audit scores.</li><li>Answer guest inquiries about hotel services, facilities and hours of operation.</li><li>Enter reservations into the computer according to standard operating procedures.</li><li>Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times. Up sell rooms and cross &ndash;sell other amenities and facilities when possible.</li><li>Communicate and work closely with the Sales Department and Front Office.</li></ul>Job Type: Full-timePay: Up to AED1,800.00 per month

Reservation Executive

Aajeel Time Travel and Tourism

Job Title: Senior Operations Executive &ndash; Reservations (Flights, Hotels &amp; Visa) Department: Travel Operations &amp; Execution Experience Level: Senior (5+ Years)About the Role:We are looking for a highly skilled and experienced Senior Operations Executive to join our Reservations &amp; Execution Team. The ideal candidate will have 5+ years of hands-on experience using GDS systems (Amadeus, Sabre, Galileo) and OTA platforms worldwide, along with strong operational expertise in handling flights, hotel bookings, tours, transfers, and visas.You must be confident with GDS commands, possess valid GDS certifications, and hold a Bachelor&rsquo;s degree in Tourism, Hospitality, or Hotel Management. A diploma in IATA Travel &amp; Tourism, International Travel Operations, or Hospitality Management would be a strong plus.Key Responsibilities:<ul><li>Manage and issue flight bookings using GDS (Amadeus, Sabre, Galileo), including fare rules, rebooking, cancellations, and refunds</li><li>Handle hotel reservations via global OTA platforms and direct with DMCs or hotel suppliers</li><li>Process and track visa applications, coordinate with embassies or visa agencies, and ensure timely submission and follow-up</li><li>Confirm and coordinate transfers, tours, and activities for inbound and outbound clients</li><li>Ensure all bookings are accurate, timely, and aligned with client preferences and budget</li><li>Communicate with internal sales and customer service teams to ensure proper service execution</li><li>Collaborate with global suppliers and partners for confirmations, special requests, or emergency changes</li><li>Issue travel documents, vouchers, and itineraries with accuracy and professionalism</li><li>Maintain and update internal systems with booking statuses and customer details</li><li>Stay up to date with airline fare structures, tourism trends, and destination requirements</li></ul>Requirements:<ul><li>Minimum 5 years of proven experience in travel reservations and operations</li><li>Expert-level proficiency in Amadeus, Sabre, or Galileo (must know full GDS commands)</li><li>Certified in at least one GDS system (Amadeus/Sabre/Galileo) &ndash; attach proof</li><li>Strong knowledge of global OTA platforms (e.g., Expedia TAAP, Hotelbeds, GTA, Travco, WebBeds, etc.)</li><li>Bachelor's degree in Tourism, Hospitality, or Hotel Management (required)</li><li>Additional certification/diploma in IATA Travel &amp; Tourism, Global Distribution Systems, or Hospitality Operations is preferred</li><li>Excellent organizational and communication skills</li><li>High attention to detail and ability to work under pressure</li><li>Fluent in English; other languages (Arabic, Russian, French, etc.) are a plus</li></ul>Preferred Diplomas/Certifications:We recommend candidates hold or pursue at least one of the following:<ul><li>IATA Diploma in Travel &amp; Tourism Consultant (Level 2 or 3)</li><li>IATA Global Distribution Systems (GDS) Ticketing Certification</li><li>Diploma in Hospitality &amp; Tourism Management from a recognized institution</li><li>Certificate in International Travel Operations Management</li><li>CRS/GDS Advanced Booking &amp; Fare Construction Training</li></ul>What We Offer:<ul><li>Competitive salary + performance bonuses</li><li>Professional development opportunities (certifications, training)</li><li>A multicultural and dynamic team environment</li><li>Career growth within travel operations, ticketing, or product management</li><li>Staff travel benefits and industry exposure</li></ul>Job Type: Full-timePay: Up to AED5,000.00 per monthApplication Question(s):<ul><li>Strong knowledge of GDS Systems, and global OTA platforms</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Tourism Operation executive: 5 years (Required)</li></ul>

Five Hotels and Resorts

<div><h3 class="jobSectionHeader">Job Description</h3>
<div>An Exhilarating Opportunity 
Are You Ready for a Daring Challenge with The World&rsquo;s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining &lsquo;FIVE-Star&rsquo; Hospitality and Setting the Gold Standard across the Industry. 
Join the FIVE Tribe - and Get Ready to Make Waves. 
The Candidate 
A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A &lsquo;Can-Do!&rsquo; Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter. 
Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other &lsquo;FIVERs&rsquo; and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Revenue and Reservations Team as Reservations Manager will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights! 
What We&rsquo;re Looking For<ul><li> 
 Previous experience as a Reservations Manager in a Luxury Hotel environment.</li><li> 
 A hands-on attitude, fuelled by a &lsquo;Can-Do!&rsquo; Spirit.</li><li> 
 An Enthusiastic Energy that sets the tone for a Sensational Guest Experience.</li><li> 
 'FIVE-Styled&rsquo; Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.</li><li> 
 Sensational Teamwork and Collaboration skills to work effectively within a group and across departments with Fellow &lsquo;FIVERs.&rsquo;</li><li> 
 Next-Level Organisational and Supervisory skills, effectively leading and inspiring the FIVE Tribe to New Heights.</li><li> 
 Excellent interpersonal skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.</li><li> 
 Impeccable communication skills, both verbal and written, with fluency in English (German and additional languages are a Plus).</li><li> 
 A Proactive Nature, coupled with an impressive Work Ethic, ensuring that every aspect of the Operation is curated to perfection.</li></ul> 
Key Responsibilities 
<ul><li>
Responds positively to Reservation Inquiries, cultivating future Sales Leads. 
</li></ul><ul><li>
Provides Prompt and Efficient Service while maintaining FIVE's luxurious standards of service. 
</li><li>
Always verifies the Understanding and Adherence to FIVE&rsquo;s Policies and Procedures. 
</li><li>
Trains the Team to Respond to all Customers in a highly professional manner, ensuring Accurate Reservations. 
</li></ul><ul><li>
Ensures that the Team maintains a high level of Guest Telephone Contact Skills, promoting FIVE through Next-Level Upselling skills. 
</li><li>
Is fully conversant with all Business Segments, Rates, Offers, and Promotions. 
</li></ul><ul><li>
Empowers the Team to follow Standard Operating Procedures (SOP) and Achieve Targeted Results, including higher quality calls, lower response time, higher number of calls and emails handled, improved accuracy, and impeccable reservations records, while Adhering to Safety Standards. 
</li><li>
Maximises Room Revenues and creates Additional Revenue by utilising effective Upselling Techniques and following established strategies. 
</li></ul><ul><li>
Identifies Sales Opportunities for Revenue Generation through individuals, corporate accounts, wholesalers, and travel management companies. 
</li></ul><ul><li>
Ensures all agents are equipped to answer Internal and External Phone Calls promptly and efficiently, achieving Sensational Outcomes for all Guest queries and room reservation requests. 
</li><li>
Supervises the Team to maximise Guest Satisfaction and Comfort, delivering a positive and timely response to Guest Inquiries and problem resolution. 
</li></ul><ul><li>
Takes responsibility for Duties and Tasks assigned to the role, ensuring all work is carried out in a timely and professional manner with a bold and &lsquo;FIVE-Styled&rsquo; Mindset. 
</li><li>
Delivers on Departmental Plans and Objectives, supporting FIVE&rsquo;s Initiatives and achieving Targets. 
</li></ul><ul><li>
Collaborates with immediate reports to Control Costs and Inventory, attaining industry-leading Productivity and Performance levels. 
</li><li>
Builds and maintains Effective Working Relationships while promoting FIVE&rsquo;s Culture and Values, and elevating the &lsquo;Vibe at FIVE.&rsquo;</li></ul> 
The Team 
&lsquo;FIVERs&rsquo; are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct &lsquo;Vibe at FIVE&rsquo; and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime &ndash; then Look No Further and Unleash your Next-Level Potential. 
Sustainable Indulgence at FIVE 
FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled &lsquo;Sustainable Indulgence&rsquo; Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making &lsquo;Sustainability without Compromise on Luxury Living&rsquo; central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE&rsquo;s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community. 
An Equal Opportunity Employer 
The FIVE Tribe represents over 70 nationalities across its over 1500 &lsquo;FIVERs.&rsquo; FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together &ndash; it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity. 
 
About FIVE Hotels and Resorts 
FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE&rsquo;s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.<div> 
Find out more here: fivehotelsandresorts.com</div></div></div>
 <ul><div>Department Name
<div>Revenue &amp; Reservations
</div></div><div>Date Opened
<div>09/18/2025
</div></div><div>Job Type
<div>Full time
</div></div><div>Industry
<div>Hospitality
</div></div><div>Work Experience
<div>4-5 years
</div></div><div>City
<div>Dubai
</div></div><div>State/Province
<div>Dubayy (Dubai)
</div></div><div>Country
<div>United Arab Emirates
</div></div><div>Zip/Postal Code
<div>337-1500</div></div></ul>

Reservations Manager

Marriott International

<div>Additional Information 
Job Number25151894 
Job CategoryReservations 
LocationSheraton Mall of the Emirates Hotel Dubai, Sheikh Zayed Road, al Barsha 1, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. 
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Multi-Property Reservation Agent

Explore 479+ Reservations specialist in Dubai this September. Find roles across top companies and apply now to boost your career.

479 reservations specialist jobs IN Dubai

Reservation Agent

Reservations Intern- Six Months

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Multi-Property Reservation Agent