food and beverage supervisor - club lounge Jobs in Muscat

food and beverage supervisor - club lounge

bartender

food services supervisor

guest service expert

operations manager

restaurant supervisor

Al Toobi New Enterprises

Position Title: Senior Crew MemberDepartment: OperationSection: Back of the HouseReport to: Restaurant Supervisor/In ChargeReference2. Role SummaryResponsible for assisting the Restaurant Management Team. Supervises daily operations, leads team members, and ensures excellent customer service.3. Detailed Roles &amp; Responsibilities&middot; Leading and Motivating: Guiding and inspiring team members to deliver exceptional customer service.&middot; Supervising Operations: Overseeing daily tasks, including food preparation, inventory management, and maintaining cleanliness.&middot; Ensuring Compliance: Adhering to health and safety regulations, as well as company policies and procedures.&middot; Training and Onboarding: Helping new employees integrate into the team and learn the ropes.&middot; Customer Service: Addressing customer concerns and resolving issues promptly and professionally.&middot; Inventory Management: Monitoring stock levels and coordinating with suppliers.&middot; Cash Handling: Managing cash transactions and ensuring accuracy.&middot; Labor Cost Management: Assisting with scheduling and managing labor costs.Other Responsibilities:&middot; Food Safety: Ensuring food is prepared and stored according to safety standards.&middot; Quality Control: Checking the quality and accuracy of received goods.&middot; Team Coordination: Working with other team members and shifts to ensure smooth operations.&middot; Store Maintenance: Maintaining the cleanliness and organization of the store.&middot; Stock Rotation: Ensuring proper stock rotation and minimizing waste.&middot; Opening and Closing Duties: May include opening or closing the store and securing it.4. Education &amp; Experience<ul><li>Minimum: High school diploma (Grade 10&ndash;12) or equivalent.</li><li>Preferred: Diploma or certificate in Hospitality, Food &amp; Beverage Service, or Culinary Arts.</li><li>Additional Advantage: Training in food safety, hygiene (HACCP), or customer service.</li></ul>5. Required Skills&middot; Communication: Clear and effective communication with customers and team members is essential.&middot; Multitasking: Ability to handle multiple tasks simultaneously in a fast-paced environment.&middot; Speed and Efficiency: Quick and accurate order fulfillment&middot; Teamwork: The ability to work effectively with others to achieve common goals.&middot; Customer Service Orientation: Providing friendly and helpful service to create a positive customer experience.&middot; Physical Stamina: The ability to stand for extended periods and perform physical tasks.&middot; Attention to Detail: Ensuring accuracy in food preparation and order fulfillment.Job Type: Full-time

Sr. Crew Member

Louvre Hotels Group MENA

<div>
 As a Captain, you are responsible for ensuring a smooth and enjoyable dining experience for guests. Your role involves supervising and coordinating the activities of the waitstaff, managing reservations, and maintaining a high standard of service. You play a pivotal role in guest satisfaction by overseeing the order-taking process, ensuring accuracy in food and beverage delivery, and addressing any customer inquiries or concerns. With strong communication skills, you contribute to a positive and efficient restaurant operation, creating an atmosphere that reflects the establishment's service standards.
 
 
 
 Key Job Responsibilities:
 
 
 
 <ul>
 <li>
 Supervise and coordinate the activities of the F&amp;B Associates, ensuring efficient and effective service.
 </li>
 <li>
 Oversee the order-taking process, ensuring accuracy and timely delivery of food and beverages.
 </li>
 <li>
 Manage reservations, seating arrangements, and guest flow to optimize restaurant occupancy.
 </li>
 <li>
 Address customer inquiries, concerns, and special requests in a courteous and professional manner.
 </li>
 <li>
 Collaborate with kitchen staff to ensure timely preparation and delivery of orders.
 </li>
 <li>
 Monitor and maintain cleanliness and organization in the dining area.
 </li>
 <li>
 Train and mentor the F&amp;B Associates, providing guidance on service standards and customer interactions.
 </li>
 <li>
 Uphold and enforce hygiene, safety, and sanitation standards in the restaurant.
 </li>
 <li>
 Collaborate with other departments, such as the kitchen and bar, to ensure seamless operation.
 </li>
 <li>
 Handle guest feedback and resolve issues promptly to enhance guest satisfaction.
 </li>
 <li>
 Assist in creating and maintaining a positive work environment for colleagues.
 </li>
 <li>
 Stay informed about menu items, specials, and promotions to provide accurate information to guests.
 </li>
 <li>
 Support the management team in implementing policies, procedures, and training programs.
 </li>
 <li>
 Conduct pre-shift briefings and debriefings to keep F&amp;B colleagues informed and motivated.
 </li>
 <li>
 Uphold environmental, health, and safety standards in alignment with organizational policies.
 </li>
 <li>
 Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
 </li>
 </ul>
</div>

Captain

Mandarin Oriental Hotel Group

<div>Food and Beverage Supervisor

Mandarin Oriental Muscat is looking for a Food and Beverage Supervisor to join our Food and Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.

Responsibilities
<ul>
<li>Display full knowledge of food and beverage and dining venue offering.</li>
<li>Ensure colleagues start and finish shifts at the correct time.</li>
<li>Assist in setting up tables for all meal periods.</li>
<li>Assist colleagues in setting up service stations according to MEP standards.</li>
<li>Be familiar with all billing procedures.</li>
<li>To handle all banqueting area relevant equipment.</li>
<li>Attend daily meetings.</li>
<li>Attend all mandatory training sessions arranged by MO.</li>
<li>Ensure correct quality, presentation and delivery of all dishes and drinks.</li>
<li>Perform all administrative tasks designated to him/her by management.</li>
</ul><ul><li>Supervise F&amp;B service by directing and supporting his/her subordinates</li>
<li>Ensure that the restaurant area is adequately staffed during his/her shift and to notify his/her superior of any shortages.</li>
</ul><ul><li>Identify and carry out any specific training and development needs among the team.</li>
</ul><ul><li>Support company's philosophy and company culture through the use of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.</li>
<li>Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.</li>
<li>Mandarin Oriental, Muscat has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li>
<li>Taking reservations accurately where necessary while keeping track of guest&rsquo;s preferences.</li>
<li>Greeting and seating guests according to MO standards.</li>
<li>Presenting the menu correctly to each guest.</li>
<li>Taking orders from all guests in line with event policy.</li>
<li>Offering suggested up-selling based on outlet policy.</li>
<li>Serving food and beverages according to MO standards.</li>
<li>Assist colleagues in clearing plates and tables and ensuring general table maintenance throughout the meal.</li>
<li>Presenting the bill and handle payment procedures.</li>
<li>Ensure guest satisfaction at all times and proactively seek feedback.</li>
<li>Handling special requests from guests and VIPs.</li>
<li>Implement service recovery actions and follow up.</li>
<li>Bidding guests farewell when leaving the venue.</li>
<li>Anticipating the guests&rsquo; needs by keeping control of service flow and identify potential bottle necks.</li>
</ul>
Our commitment to you
<ul>
<li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li></ul></div>

Food and Beverage Supervisor - Club Lounge

Mandarin Oriental

<div>
 
 Food and Beverage Supervisor
 
 
 
 Mandarin Oriental Muscat is looking for a
 
 Food and Beverage Supervisor
 
 to join our
 
 Food and Beverage
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Display full knowledge of food and beverage and dining venue offering.
 </li>
 <li>
 Ensure colleagues start and finish shifts at the correct time.
 </li>
 <li>
 Assist in setting up tables for all meal periods.
 </li>
 <li>
 Assist colleagues in setting up service stations according to MEP standards.
 </li>
 <li>
 Be familiar with all billing procedures.
 </li>
 <li>
 To handle all banqueting area relevant equipment.
 </li>
 <li>
 Attend daily meetings.
 </li>
 <li>
 Attend all mandatory training sessions arranged by MO.
 </li>
 <li>
 Ensure correct quality, presentation and delivery of all dishes and drinks.
 </li>
 <li>
 Perform all administrative tasks designated to him/her by management.
 </li>
 <li>
 Supervise F&amp;B service by directing and supporting his/her subordinates
 </li>
 <li>
 Ensure that the restaurant area is adequately staffed during his/her shift and to notify his/her superior of any shortages.
 </li>
 <li>
 Identify and carry out any specific training and development needs among the team.
 </li>
 <li>
 Support company's philosophy and company culture through the use of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
 </li>
 <li>
 Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.
 </li>
 <li>
 Mandarin Oriental, Muscat has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
 </li>
 <li>
 Taking reservations accurately where necessary while keeping track of guest&rsquo;s preferences.
 </li>
 <li>
 Greeting and seating guests according to MO standards.
 </li>
 <li>
 Presenting the menu correctly to each guest.
 </li>
 <li>
 Taking orders from all guests in line with event policy.
 </li>
 <li>
 Offering suggested up-selling based on outlet policy.
 </li>
 <li>
 Serving food and beverages according to MO standards.
 </li>
 <li>
 Assist colleagues in clearing plates and tables and ensuring general table maintenance throughout the meal.
 </li>
 <li>
 Presenting the bill and handle payment procedures.
 </li>
 <li>
 Ensure guest satisfaction at all times and proactively seek feedback.
 </li>
 <li>
 Handling special requests from guests and VIPs.
 </li>
 <li>
 Implement service recovery actions and follow up.
 </li>
 <li>
 Bidding guests farewell when leaving the venue.
 </li>
 <li>
 Anticipating the guests&rsquo; needs by keeping control of service flow and identify potential bottle necks.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>

<div>
 
 Mandarin Oriental Muscat
 
 is looking for a
 
 Bar Supervisor
 
 to join our
 
 Food and Beverage
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 About The Job
 
 
 
 The Bar Supervisor is responsible for, but not limited to, supervising the service in the bar venue. To provide back up for the Assistant Restaurant Manager, take responsibility for supervising and coordinating the daily bar activities and maintaining the highest standard of service established by the hotel.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Display full knowledge of food and beverage and dining venue offering.
 </li>
 <li>
 Ensure colleagues start and finish shifts at the correct time.
 </li>
 <li>
 Assist in setting up bar for all meal periods.
 </li>
 <li>
 Assist colleagues in setting up bar service stations according to MEP standards.
 </li>
 <li>
 Be familiar with all billing procedures.
 </li>
 <li>
 To handle all banqueting area relevant equipment.
 </li>
 <li>
 Attend daily meetings.
 </li>
 <li>
 Attend all mandatory training sessions arranged by MO.
 </li>
 <li>
 Mandarin Oriental, Muscat has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
 </li>
 <li>
 Act as a hotel ambassador always.
 </li>
 <li>
 To carry out any additional duties requested by management, related to hotel operational activities
 </li>
 <li>
 Follow the principle of the 5Ps &lsquo;Proper Planning Prevents Poor Performance&rsquo; at all times.
 </li>
 <li>
 Ensure correct quality, presentation and delivery of all drinks.
 </li>
 <li>
 Perform all administrative tasks designated to him/her by management.
 </li>
 <li>
 Supervise F&amp;B service by directing and supporting his/her subordinates.
 </li>
 <li>
 Ensure that the bar area is adequately staffed during his/her shift and to notify his/her superior of any shortages.
 </li>
 <li>
 Identify and carry out any specific training and development needs among the team.
 </li>
 <li>
 Support company's philosophy and company culture through the use of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
 </li>
 <li>
 Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.
 </li>
 <li>
 Taking reservations accurately where necessary while keeping track of guest&rsquo;s preferences.
 </li>
 <li>
 Greeting and seating guests according to MO standards.
 </li>
 <li>
 Presenting the menu correctly to each guest.
 </li>
 <li>
 Offering suggested up-selling based on outlet policy.
 </li>
 <li>
 Serving beverages according to MO standards.
 </li>
 <li>
 Assist colleagues in clearing plates and tables and ensuring general table maintenance throughout the meal.
 </li>
 <li>
 Presenting the bill and handle payment procedures.
 </li>
 <li>
 Ensure guest satisfaction at all times and proactively seek feedback.
 </li>
 <li>
 Handling special requests from guests and VIPs.
 </li>
 <li>
 Implement service recovery actions and follow up.
 </li>
 <li>
 Bidding guests farewell when leaving the venue.
 </li>
 <li>
 Anticipating the guests&rsquo; needs by keeping control of service flow and identify potential bottle necks.
 </li>
 <li>
 Ensure that hotel grooming and hygiene standards are being maintained, enhancing a professional image.
 </li>
 <li>
 Ensure that the environment of the outlet is being maintained to MO standards.
 </li>
 <li>
 Be aware of, and comply with, safe working practices as laid down under FLHSS. This will include your awareness of any specific hazards at your workplace.
 </li>
 <li>
 Be aware of and comply with local and relevant Food Hygiene Standards.
 </li>
 <li>
 Wear any appropriate protective clothing provided by or recommended by the Hotel.
 </li>
 <li>
 Report any defects in the building, plant or equipment according to the Hotel procedures.
 </li>
 <li>
 Ensure any accidents to colleagues, guests or visitors are reported in accordance with Hotel procedures.
 </li>
 <li>
 Attend all statutory fire training and to be fully conversant with and abide by all rules concerning, fire, health &amp; safety.
 </li>
 <li>
 Be aware of Fire safety plans.
 </li>
 <li>
 Adhere to Safe &amp; Sound procedures regarding Health &amp; safety.
 </li>
 <li>
 Adhere to Safe &amp; Sound procedures regarding HACCP standards.
 </li>
 <li>
 Attend any training deemed appropriate by your Head of Department.
 </li>
 <li>
 To be responsible for the Safe &amp;Sound procedures followed by your peers.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 
 
 </li>
 </ul>
 
 We&rsquo;re Fans. Are you?
 
</div>

Bar Supervisor

Position Title: Crew MemberDepartment: OperationSection: Back of the HouseReport to: Restaurant Supervisor/In ChargeReference2. Role SummaryResponsible for guaranteeing an environment of sincere hospitality, while serving excellent food and beverages in friendly, fast and accurate manner to ensure excellent customer experience.3. Detailed Roles &amp; ResponsibilitiesFood preparation&middot; Follows established recipes - Preparing food items according to established guidelines and standards to provide guests with consistently excellent products.&middot; Operating cooking equipment: Using fryers, grills, ovens, and other equipment to cook food. Uses company assets in the most efficient manner. Avoids/minimizes breakage. Operates, cleans, and maintains equipment to minimize wear and tear and breakdowns.&middot; Assembling orders: Putting together pizzas, meals, and other menu items.&middot; Maintains quality standards of products and procedures while working quickly, efficiently, and productively through the shift. Looks for work to do when time permits.Customer Service:&middot; Greeting customers: Welcoming guests as they enter the restaurant.&middot; Taking orders: Accurately recording customer orders, often through a point-of-sale (POS) system.&middot; Handling transactions: Processing payments and making change.&middot; Addressing inquiries and complaints: Providing information about the menu, specials, and resolving any issues customers may have.&middot; Ensuring customer satisfaction: Checking on customers and thanking them for their business.Cleanliness and Maintenance:&middot; Maintaining a clean dining area: Sweeping, mopping, and wiping down tables and counters.&middot; Cleaning kitchen and food preparation areas: Washing dishes, utensils, and equipment.&middot; Restocking supplies: Ensuring adequate levels of food, beverages, and other supplies.&middot; Maintaining restrooms: Keeping restrooms clean and stocked with supplies.Other Responsibilities:&middot; Working as part of a team: Collaborating with other crew members to ensure smooth operations. Works to create a harmonious work environment.&middot; Following safety and hygiene procedures: Adhering to food safety regulations and maintaining a clean work environment.&middot; Being flexible and adaptable: Willingness to work in different areas of the restaurant as needed.&middot; Arriving on time for shifts: Being punctual and reliable.&middot; Comes to work in a proper, clean uniform. Maintains appropriate grooming and hygiene standards.&middot; Closes the kitchen following the closing checklist for kitchen stations and assists others in closing the kitchen.4. Education &amp; Experience<ul><li>High School Diploma or equivalent preferred (not mandatory).</li><li>Basic English communication skills (reading, writing, speaking).</li><li>Food Safety &amp; Hygiene training/certification is an added advantage.</li></ul>5. Required Skills&middot; Customer service skills: Being friendly, polite, and helpful.&middot; Communication skills: Being able to clearly communicate with customers and team members&middot; Ability to work under pressure: Maintaining composure and efficiency in a fast-paced environment.&middot; Basic math skills: For handling transactions and counting change.&middot; Teamwork and collaboration skills: Working well with others to achieve common goals.&middot; Attention to detail: Ensuring accuracy in orders and food preparation.&middot; Physical stamina: Being able to stand for extended periods and lift moderate weights.Job Type: Full-time

Crew Member

Explore 68+ Restaurant supervisor in Muscat this October. Find roles across top companies and apply now to boost your career.

68 restaurant supervisor jobs IN Muscat

Sr. Crew Member

Captain

Food and Beverage Supervisor - Club Lounge

Food and Beverage Supervisor - Club Lounge

Food and Beverage Supervisor - Club Lounge

Bar Supervisor

Crew Member