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Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040. 
Role Purpose
The Senior E-Concessions Manager is responsible for leading and growing Level Shoes' portfolio of e-concession brands across the GCC. This role owns commercial performance, drives business development, strengthens brand partnerships, and ensures seamless end-to-end operations. Combining strategy with hands-on execution, the Senior E-Concessions Manager leads a small team and collaborates closely with internal functions, playing a central role in shaping and growing the e-concessions business. This is a fast-paced, high-growth environment that demands commercial instinct, operational rigor, and the ambition to constantly push the business forward.
What you'll be doing
Commercial &amp; Performance<ul><li>
Define and lead the e-concessions commercial strategy, setting the direction and identifying opportunities to grow and elevate the business across markets.</li><li>
Own commercial performance across e-concession brands, holding full accountability for targets and driving results across all markets.</li><li>
Lead trade meetings with brand partners, maintaining ongoing alignment on priorities, opportunities, and ways of working.</li><li>
Track, analyze, and report on brand performance, translating data into clear actions and recommendations.</li></ul>
Brand Relationships<ul><li>
Build and maintain strong relationships with concession brand partners, acting as a key point of contact and ensuring a high standard of day-to-day collaboration.</li><li>
Ensure clear ways of working are established and continuously refined with each brand partner.</li></ul>
Operations &amp; Execution<ul><li>
Oversee end-to-end operations for e-concession brands, ensuring products are onboarded, launched, and fulfilled to the highest standard.</li><li>
Proactively identify and resolve issues across brands, acting as the escalation point between partners and internal teams.</li><li>
Plan and coordinate brand marketing and trading calendars in collaboration with internal teams.</li></ul>
Business Development<ul><li>
Identify and lead business development opportunities &mdash; from new brand onboardings to strategic initiatives that expand the scope and ambition of the e-concessions business.</li></ul>
Cross-functional &amp; Leadership<ul><li>
Act as the internal point of contact for e-concessions, ensuring all relevant teams are briefed, aligned, and moving in the same direction.</li><li>
Lead, mentor, and develop the team, fostering a high-performance culture with clear ownership, strong collaboration, and a drive for continuous improvement.</li></ul>
What you&rsquo;ll need to succeed
<ul><li>10+ years of experience in ecommerce, retail, brand management, or a related commercial function.</li><li>
Proven track record of managing brand or wholesale partnerships at a senior level, ideally in a luxury or premium environment.</li><li>
Strong commercial acumen with a solid understanding of trading, P&amp;L, performance metrics, and financial drivers.</li><li>
Entrepreneurial and strategic, with the confidence to drive initiatives, influence stakeholders, and make commercial decisions independently.</li><li>
Equally comfortable in the detail at a strategic level &mdash; hands-on, execution-oriented, and able to flex between both.</li><li>
Strong communicator with a senior presence, able to build trust and influence across internal and external stakeholders at all levels.</li><li>
Highly organized with the ability to manage multiple priorities simultaneously.</li><li>
Genuine passion for luxury retail and the digital space.</li><li>
Comfortable operating at pace, managing competing priorities, and delivering results in a high-growth environment.</li></ul>
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
Using GenAI in Your Application Process
To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Senior Manager, E-Concessions - Level Shoes

Apparel Group

<div>
 
 Position Objective
 
 
 
 Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.
 
 
 
 Key Responsibility
 
 
 
 Sales and Customer Focus:
 
 
 <ul>
 <li>
 Consider the needs of the customers at all times
 </li>
 <li>
 Implements a high standard of customer focus within the store
 </li>
 <li>
 Leads by example in all aspects of customer service
 </li>
 <li>
 Actively seeks ways to achieve or exceed shop sales targets
 </li>
 <li>
 Ensures all members of team have an understanding of KPIs and targets to be achieved
 </li>
 <li>
 Ensures any promotional offers, regarding stock, are implemented within the store
 </li>
 <li>
 Implement strategies effectively to drive sales in the store
 
 
 </li>
 </ul>
 
 Store Administration
 
 
 
 <ul>
 <li>
 Regularly audits own store administration and resolve any issues
 </li>
 <li>
 Implements, within own store, any changes in administration procedure positively and effectively
 </li>
 <li>
 Collaborate with the Store Manager to set and achieve sales targets.
 </li>
 <li>
 Monitor sales performance and analyze key performance indicators (KPIs).
 </li>
 <li>
 Implement sales strategies to maximize revenue and meet business goals.
 </li>
 <li>
 Oversee inventory control and merchandising to optimize product availability.
 </li>
 <li>
 Ensure accurate stock levels through regular stock checks and replenishment.
 </li>
 <li>
 Ensure that the store layout and presentation align with brand standards.
 
 
 </li>
 </ul>
 
 Presentation And Management
 
 
 
 <ul>
 <li>
 To ensure store has the correct stock package and required stock levels to maximize sales potential
 </li>
 <li>
 Ensures high standard of visual merchandising and maintenance amongst all staff
 </li>
 <li>
 Effectively communicates any changes in stock or store layout to all members of the team
 </li>
 <li>
 Ensure that each member follow the retail standard
 </li>
 <li>
 Maintaining the back store operation and replenishment of the merchandise
 
 
 </li>
 </ul>
 
 Staffing &amp; Team Performance Management
 
 
 
 <ul>
 <li>
 Monitors/ Manages schedules for salesperson work hours, vacations and days off
 </li>
 <li>
 Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary
 </li>
 <li>
 Encourage full participation of salesperson in creating store goals and developing plans
 </li>
 <li>
 Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
 </li>
 <li>
 Maintain the leave of the staff
 
 
 </li>
 </ul>
 
 Security
 
 
 
 <ul>
 <li>
 Ensures security procedures are adhered to throughout the store.
 </li>
 <li>
 Maintains a high standard of security awareness, regarding stock and money, within store.
 
 
 </li>
 </ul>
 
 Other Job Deliverables
 
 
 
 <ul>
 <li>
 Carry out corrective action / progressive discipline as necessary
 </li>
 <li>
 Demonstrate dependability, reliability and punctuality.
 </li>
 <li>
 Maintain strict confidence of all employee and employment-related information.
 </li>
 <li>
 Demonstrate the highest level of integrity and ethics in all the decision-making process.
 
 
 </li>
 </ul>
 
 Desired Experience
 
 
 
 The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.
</div>

Assistant Store Manager

Alabbar Enterprises & ANOTHER

<div>
 
 
 
 Our Story:
 
 
 
 
 
 
 
 Alabbar Enterprises &amp; ANOTHER
 
 is a UAE-based retail group that represents established brands like Candylicious, Ethan Allen, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&amp;B concepts like Social House, Karak House, Angelina, Gia, Markette, Two Bistro, Caya, Parka, Krema, Carpo, Ganache Chocolatier, The Good Hood Kitchen, Klay by Karak and Kuku under its umbrella.
 
 
 
 
 An entity with lifestyle and retail endeavours and a passion for distinction - moments &ndash; growth.
 
 
 
 
 Guided by our values and positivity, we bring prevailing international &amp; homegrown brands, delivering the highest levels of retail excellence and experiences to our guests.
 
 
 
 
 The backbone of our vision is to pursue opportunities to grow and expand our presence locally and internationally while adhering to our core values and bringing synonymous moments and experiences to life.
 
 
 
 
 
 
 Job Summary:
 
 
 
 
 
 
 Responsible for the overall retail operations performance (Mainly Sales Growth and Business plan Profit and Cost figures) for the Confectionary Retail Division of the Organization with world class customer service and international standards, driving the full potential of the entire sales force.
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 Direct the Retail Operational activities of the Confectionary Retail Division to maintain and improve productivity, quality, service, creativity, and guest satisfaction.
 </li>
 <li>
 In conjunction with Retail head and Project Team, spearheading all projects related to Confectionary Retail section including but not limited to developing new concepts, opening of new outlets, etc.
 </li>
 <li>
 Monitor competitor activity (market survey, etc.)
 </li>
 <li>
 Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
 </li>
 <li>
 Monitor the set financial targets to attain overall goals, sales results and objectives of all existing and new concepts.
 </li>
 <li>
 Review and assess customer satisfaction with products and services in coordination with the store managers.
 </li>
 <li>
 Maintaining a warm, professional and regular relationship with customers to ensure a prompt and high standard of service.
 </li>
 <li>
 Handle suggestions and complaints by customers promptly and efficiently.
 </li>
 <li>
 To ensure all legal documents are in place with timely renewals done through the concerned departments.
 </li>
 <li>
 Keeps abreast of the evolving market trends and introduces plans to implement relevant improvements while believing in continuous market research.
 </li>
 <li>
 Suggest in innovation and creativity in the products / items in line with the Principal&rsquo;s expectations along with the Buying Team.
 </li>
 <li>
 Assist in all operational matters pertaining to new concepts from fit-out&rsquo;s, staff recruitment, deployment and training.
 </li>
 <li>
 Maintains effective communication on the activities of all Retail concepts with other operating departments within Alabbar Enterprises in order to provide best possible service to the guests.
 </li>
 <li>
 Ensuring all VM activities are properly coordinated and brand guidelines are met as per Principal&rsquo;s standards.
 </li>
 <li>
 Ensuring all Expirations dates are monitored and taken care of.
 </li>
 <li>
 Introduce, monitor and assess cost control and cost reduction measures on continuous basis.
 </li>
 <li>
 Set up, establish, develop, and grow existing concepts&rsquo; operational procedures (SOPs).
 </li>
 <li>
 Create, implement, and unify training manuals and procedures across all existing and new concepts.
 </li>
 <li>
 Develop an inventory system for all items for all the concepts and for streamlining of the existing stock monitoring system along with Supply Chain Department.
 </li>
 <li>
 Head all operational matters in different concepts (existing &amp; new) - provide appropriate guidance, training, improve efficiency and quality.
 </li>
 <li>
 Support the development and implementation of brand specific systems, processes, business plans, and budgets.
 </li>
 <li>
 To monitor waste carefully and taking corrective actions.
 </li>
 <li>
 To prevent all possible losses.
 </li>
 <li>
 To take care of the Aging stocks and to take timely action for liquidating the same along with Buying Team.
 </li>
 <li>
 Unify management styles and culture across all existing and new concepts.
 </li>
 <li>
 Support HR in placing the appropriate KPI's for Store Managers and staff across all existing and new concepts.
 </li>
 <li>
 Develop employee recognition schemes and enhance work culture as well as the roles and responsibilities.
 </li>
 <li>
 Assist in recruitment, learning and development programs, on the job training and coaching, and continuously develop the team to achieve their personal best and deliver a great customer experience.
 </li>
 <li>
 Assist in recruitment, learning and development programs, on the job training and coaching, and continuously develop the team to achieve their personal best and deliver a great customer experience.
 </li>
 <li>
 Support, train and assist the Store Managers to ensure maximization of productivity.
 </li>
 <li>
 Ensures that employee&rsquo;s suggestions /comments/ grievances are handled promptly and fairly with the help of Store Managers in coordination with the Human Resource Department.
 </li>
 <li>
 Evaluate the performance of the team and administrate a personal development program to provide well trained employees at all levels, thus improving standards, motivation and creating succession plan.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 
 <ul>
 <li>
 Bachelor`s degree in Business Administration or any related field.
 </li>
 <li>
 3-5 years of experience in a similar role.
 </li>
 <li>
 Good English Communication and Interpersonal Skills.
 </li>
 <li>
 Good knowledge in Team Management.
 </li>
 <li>
 Good financial skills and Business Acumen (P&amp;L).
 </li>
 <li>
 Good Microsoft Office Skills.
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 
 <ul>
 <li>
 A supportive and friendly team.
 </li>
 <li>
 Career growth opportunities.
 </li>
 <li>
 Competitive salary and benefits.
 </li>
 </ul>
 
 
</div>

Assistant Store Manager | Candylicious | Retail Confectionery

Al Muttawa Real Estate

Job description:<ul><li>Supervise the all the retail&rsquo;s daily operations, ensuring the efficiency of all departments (retail, security, facilities, cleaning, marketing), achieving targets, and delivering a positive visitor experience.</li><li>Manage tenant relationships.</li><li>Lead, train, and motivate staff to ensure high performance, excellence in customer service, and adherence to health, safety, and operational standards.</li><li>Monitor financial performance, control costs, ensure regulatory compliance, and provide regular reports to senior management on key performance indicators and operational challenges.</li></ul>Pay: AED7,000.00 - AED9,000.00 per monthExperience:<ul><li>Mall Retail: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Retail Supervisor

SUPER YACHTS

We are looking for an experienced and dynamic Retail &amp; Operations professional to join our growing team in the Beauty Industry.Key Responsibilities:* Oversee daily retail and operational activities* Manage store operations and customer experience* Coordinate with suppliers and inventory management* Monitor sales performance and staff productivity* Ensure smooth day-to-day business operations* Support marketing and promotional activities* Maintain operational standards and reportingRequirements:* Previous experience in the Beauty/Retail industry is mandatory* Strong operational and organizational skills* Good communication and team management abilities* Experience in customer handling and retail sales* Ability to work in a fast-paced environmentLocation: Dubai, UAEFemales OnlySalary: Competitive package based on experienceInterested candidates may send their CV to: ahsan.a@sva-management.comWork Location: In person

We are Hiring – Retail & Operations Executive (Beauty Industry)

zcreatix

<div><div><div><h5 class="jobSectionHeader">Overview</h5> 
</div><div><h4 class="jobSectionHeader">Job Details:</h4> 


Manage and supervise daily store operations to ensure smooth and efficient performance.

Control store opening and closing procedures while maintaining proper security standards.

Ensure all goods are received, stored, and handled according to company procedures.

Monitor stock levels and place timely and accurate product orders when required.

Work towards achieving store sales targets and overall performance objectives.

Supervise store staff and ensure high standards of appearance, discipline, performance, and customer service.

Ensure full compliance with company policies, operational rules, and procedures.

Track and manage inventory levels including stock balance, movement, and record accuracy.

Analyze product range and sales trends to support better decision making and store performance.

Conduct regular stock counts and inventory verification to maintain accuracy.

Communicate with customers and conduct weekly and monthly team meetings to align goals and performance.

Maintain proper records and reports related to store operations and overall results.

Support smooth coordination between sales, stock, and customer service activities.
<h4 class="jobSectionHeader">
Job Experience Requirements</h4> 


Secondary specialized or higher education.

Minimum 3 years of experience in a similar retail or store management role.

Strong computer skills including MS Excel, MS Outlook, and 1C.

Good leadership skills with strong organizational and problem-solving ability.

Ability to manage teams effectively in a fast-paced retail environment.

About Company: 
ZCREATIX is a modern and growth-oriented organization focused on delivering high-quality results across multiple industries. We value creativity, innovation, and teamwork, and we are looking for motivated individuals who want to grow professionally while contributing to impactful projects in a fast-paced environment.
</div>
</div><div></div><div><div><h5 class="jobSectionHeader">Job Nature</h5>
</div><div>Full Time
</div></div><div></div><div><div><h5 class="jobSectionHeader">Job Location</h5>
</div><div>Dubai
</div></div><div></div><div><div><h5 class="jobSectionHeader">Job Level</h5>
</div><div>Sr. Position</div></div></div><div></div>

Store Retail Operations Assistant

Hermès

<div>
 
 TITLE: RETAIL STORE PLANNER
 
 
 
 
 REPORTING LINE:
 
 Store Director
 
 
 
 OVERALL MISSION:
 
 
 
 The Retail Store Planner contributes as directly as possible to the business of the store and to the quality of service to customers by ensuring an optimal management of the store stocks and flows.
 
 
 His/her goal is to get the right product at the right moment in store to improve and sustain sales.
 
 
 She/he oversees the replenishment plan and the replenishment strategy of her/his store.
 
 
 She/he will occupy a key position between store team (sales &amp; stock team), logistic team (LDC, Central warehouse, Operations) and subsidiary retail merchandising &amp; planning teams.
 
 
 She/he will implement and follow closely KPIs related to her/his activity.
 
 
 
 MAIN MISSIONS
 
 
 
 <ul>
 <li>
 Stock Quality &amp; stock month coverage responsibility
 </li>
 </ul>
 <ul>
 <li>
 Stock quality &amp; Sales follow up:
 </li>
 <ul>
 <li>
 Analyze, identify and closely follow up the key selling items by M&eacute;tier at different levels: SKUs, model, category and implement relevant KPI (MOS, Sell trough)
 </li>
 <li>
 Arrange weekly meetings with In-store Sales floor manager to align on the product offer in store
 </li>
 <li>
 Apply the product strategy defined with Store team &amp; Retail Merchandising
 </li>
 <li>
 Proactively advise and promote slow moving items to the Sales team
 </li>
 <li>
 Proactively monitor and flag product shortage or risk of shortage and propose alternatives
 
 
 </li>
 </ul>
 </ul>
 <ul>
 <li>
 Stock month coverage:
 </li>
 <ul>
 <li>
 Define, follow, and optimize the right stock coverage for the store to ensure the realization of the store&rsquo;s sales target and align the guidelines from the subsidiary retail merchandising team
 </li>
 </ul>
 <li>
 Implement relevant KPIs:
 </li>
 <ul>
 <li>
 MOS, Sell trough, Stock ageing and ensuring rotation of products from remote warehouse
 </li>
 <li>
 Share weekly KPIs and strategy with the store manager
 
 </li>
 </ul>
 </ul>
 
 In-store space capacity monitoring:
 
 
 
 <ul>
 <li>
 Storage capacity:
 </li>
 <ul>
 <li>
 Monitor closely the storage capacity to avoid saturation of the in-store stockroom and to enhance the store sales strategy (by available stockrooms and by m&eacute;tiers)
 </li>
 <li>
 Help to organize the store stockrooms (front &amp; back &amp; remote) based on the product offer strategy defined by the Floor Manager
 
 </li>
 </ul>
 </ul>
 
 Product Call Strategy
 
 
 
 <li>
 Where (and when) applicable
 </li>
 <ul>
 <li>
 Min / Max settings CEGID/COCKPIT: Implement with in-store floor managers the min / max CEGID/COCKPIT settings with the store remote stockroom, based on the product offer, the sales strategy and the storage capacity. Follow up and revise them on regular basis
 </li>
 <li>
 Special events: Anticipate and adapt the product call based on peak seasons (Fashion weeks, Year-end celebrations), store commercial events (Trunk shows and M&eacute;tiers Discoveries), new products&rsquo; launches, and support phase out process, in collaboration with the Merchandising team
 </li>
 <li>
 Follow up with LDC your product call and control your replenishment plan vs reality: strong communication to share priorities &amp; needs
 
 
 </li>
 </ul>
 
 Relations With Other Group Actors
 
 
 
 <ul>
 <li>
 Work closely with Store management team to reach KPIs
 </li>
 <li>
 Collaborate closely with local Logistic team &amp; Operations team
 </li>
 <li>
 Collaborate closely with RM teams (RM &amp; Planning): alert for stock shortage and request of stock rebalancing
 
 
 </li>
 </ul>
 
 MEASURES OF SUCCESS
 
 
 
 <ul>
 <li>
 Optimum stock levels across all metiers in store
 </li>
 <li>
 Efficient rotation of stock to maximum sell through rates
 </li>
 <li>
 Achievement of the monthly/annual sales budget
 </li>
 <li>
 Increased product awareness of the store team
 </li>
 <li>
 Strong collaboration levels with all stores and corporate actors
 </li>
 <li>
 Build store partnership and community with the HQ Planning team
 
 
 </li>
 </ul>
 
 PROFILE
 
 
 
 <ul>
 <li>
 At least 2 years&rsquo; experience in Retail back office or Planning/Supply Chain
 </li>
 <li>
 Good understanding of supply chain basic concepts
 </li>
 <li>
 Good knowledge of forecasts methodologies and tools
 </li>
 <li>
 Excellent behavioral and communication skills, leadership, ability to work with sales teams and liaise with corporate teams
 </li>
 <li>
 Very organized, rigorous, and reliable
 </li>
 <li>
 Excellent analytical skills
 </li>
 <li>
 Business and service-oriented, proactive to propose improvements and support other team members.
 </li>
 <li>
 Proficient with Excel (PIVOT, Xlookup functions), Word, Power point
 </li>
 </ul>
</div>

Retail Store Planner - Abu Dhabi

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