retail manager

CORAL PERFUMES INDUSTRY LLC

Coral Perfumes is seeking an experienced and performance-driven Retail Manager to oversee and manage retail operations across multiple perfume outlets. The role focuses on sales growth, team management, customer experience, and operational excellence, ensuring brand standards and profitability are consistently achieved.Key ResponsibilitiesRetail Operations &amp; Sales<ul><li>Manage day-to-day operations of Coral Perfumes retail stores</li><li>Drive sales performance, revenue growth, and achievement of monthly and annual targets</li><li>Implement sales strategies, promotions, and upselling techniques to maximize profitability</li><li>Monitor store KPIs such as sales per square foot, conversion rate, ATV, and repeat customers</li></ul>Team Leadership &amp; People Management<ul><li>Recruit, train, motivate, and supervise shop supervisors and sales staff</li><li>Set clear sales targets and conduct regular performance reviews</li><li>Ensure staff grooming, discipline, attendance, and adherence to company SOPs</li><li>Build a customer-focused, high-performance retail team</li></ul>Customer Experience &amp; Brand Standards<ul><li>Ensure exceptional customer service and premium brand experience in all stores</li><li>Handle customer complaints professionally and ensure timely resolution</li><li>Maintain Coral Perfumes brand image, VM standards, and store presentation</li></ul>Inventory &amp; Stock Control<ul><li>Oversee stock management, replenishment, and inventory accuracy</li><li>Monitor slow-moving, fast-moving, and high-margin products</li><li>Coordinate with warehouse and procurement teams to avoid stock shortages or overstocking</li></ul>Compliance &amp; Reporting<ul><li>Ensure compliance with company policies, mall regulations, and UAE retail laws</li><li>Prepare daily, weekly, and monthly sales and operational reports</li><li>Provide insights and improvement recommendations to management</li></ul>Coordination &amp; Expansion Support<ul><li>Work closely with marketing for promotions, launches, and campaigns</li><li>Support new store openings, staff onboarding, and training</li><li>Conduct regular store visits and audits</li></ul>Required Qualifications &amp; Experience<ul><li>Minimum 5&ndash;8 years of experience in retail management (preferably perfumes, FMCG, beauty, or luxury retail)</li><li>Proven experience managing multiple retail outlets</li><li>Strong understanding of retail KPIs, inventory management, and customer service</li><li>Experience handling sales teams and achieving aggressive targets</li><li>UAE retail experience is preferred</li></ul>Skills &amp; Competencies<ul><li>Strong leadership and team management skills</li><li>Excellent communication and interpersonal abilities</li><li>Sales-driven and result-oriented mindset</li><li>Strong problem-solving and decision-making skills</li><li>Ability to work under pressure and manage multiple stores</li></ul>Job Type: Full-timePay: AED5,000.00 - AED7,000.00 per month

Retail Manager

Mackenzie Jones

Overview My client is a market leading convenience retailer with locations in nearly every country in the word. Responsibilities Reporting to the Head of Retail you will be responsible for covering the retail portfolio across many different formats. The Area Retail Manager will be responsible for managing and coaching their direct reports and front line sales consultants to achieve revenue and profitability targets. The role will drive sales, customer service and manage a stand-alone P+L, including all revenues from retail stores, partner & white label stores, all direct retail costs, direct support costs, and allocated shared costs. Qualifications <ul> <li>A minimum of 10 years retail operations experience</li> <li>Track record in managing a team and multi-site (at least 10 stores)</li> <li>UAE work experience a must</li> <li>The ability to build and manage relationships, developing trust and credibility with customers, partners, peers, teams, internal and external stakeholders</li> <li>Proactive sharing of best practice to peers and teams for continuous improvement of performance in their area of expertise</li> <li>A strong record of performance delivery in their area of expertise, through increased sales, cost management , performance against KPIs and good P&L management</li> <li>The ability to analyse issues, develop solutions and influence key decisions, balancing risk with results</li> <li>Drive customer focus in everything we do to gain and retain high quality customers for the long term success</li> </ul> About The Company Mackenzie Jones Middle East has decades of HR, Marketing, Finance & Accounting, Sales, Secretarial & Business Support, Management Consulting and Engineering recruitment expertise. Along with a deep understanding of key market sectors and regions, we never forget to treat clients, companies and candidates as individuals who have unique needs. So we always listen, constantly learn, occasionally challenge and frequently advise. It's all part of a service renowned for its courtesy, consideration and dedication. Based in Dubai since 2006, our office covers the GCC and Levant countries and with the right regional expertise, we are the leading specialists. We're growing rapidly because people appreciate our honesty, commitment and results. Areas of specialties we recruit for are: Human Resources, Finance & Accounting, Marketing, Sales, Secretarial & Business Support, Executive Search, Banking & Financial Services, Management Consulting and Engineering.

Area Retail Manager

Guerlain

<div>
 As an Area Retail Manager, you will be responsible for managing assigned accounts in and all sales related activities within the assigned region. You will be accountable for evolving and executing business strategies to deliver or exceed the business objectives while growing market share and profit.
 
 
 
 Job Responsibilities
 
 
 
 
 Business Development
 
 
 
 <ul>
 <li>
 Develop a business plan and sales strategy for your accounts that ensures the achievement of company sales goals and profitability
 </li>
 <li>
 Develop and implement strategies to improve both sell in and sell out
 </li>
 <li>
 Ensure that all accounts meet inventory and assortment
 </li>
 <li>
 Conduct studies per POS and analysis necessary to anticipate market developments
 </li>
 <li>
 Constantly look for new opportunities: accounts opening, space improvement in POS
 </li>
 <li>
 Recommend distribution changes based on results, image and compliance with brand requirements (decision to open or close doors)
 </li>
 <li>
 Watch competition and market trends. Be aware of and communicate competitive promotional activities
 </li>
 <li>
 Visit key account clients on regular basis, with traveling accounting for 40% to 50% of your time spent on the field, and 50% to 60% spent in the office
 
 
 </li>
 </ul>
 
 Negotiation
 
 
 
 <ul>
 <li>
 Negotiate solutions for inventory regularity and monitor targets by client
 </li>
 <li>
 Negotiate spaces and ensure compliance of our locations, review plans designed by the Architecture department and ensure good communication with the local architect
 </li>
 <li>
 Negotiate advertising, promotion investments and margins
 
 
 </li>
 </ul>
 
 Finance Management
 
 
 
 <ul>
 <li>
 Full responsibility on the P&amp;L for your accounts
 </li>
 <li>
 Establishes sales and investments budgets and Re-forecast per account in line with company guidelines
 </li>
 <li>
 Monitor the sell in and sell out activity and investment for each client (sales, investments, EBIT) and ensure the achievements of sales objectives and budgets
 </li>
 <li>
 Coordinate and consolidate financial reporting and review regularly budget according to the schedule of Finance
 </li>
 <li>
 Work closely with controllers to monitor commitments, provisions, and update numbers in the system
 
 
 </li>
 </ul>
 
 Marketing
 
 
 
 <ul>
 <li>
 Negotiate and implement the International Travel Retail marketing plan for your markets according to guidelines and strategy
 </li>
 <li>
 Check the profitability of the marketing actions implemented
 </li>
 <li>
 Forecast collateral needs for each account for instore promotions and coordinate timely delivery
 </li>
 <li>
 Forecast novelties based on historical product sales and MOP guidelines
 </li>
 <li>
 Verify product mix and replenishment
 </li>
 <li>
 Establish the commercial agreements resulting from negotiations (contract amendment, renewal of contract)
 </li>
 <li>
 Establish contracts for hiring and renewal of sales agents&rsquo; services
 
 
 </li>
 </ul>
 
 People Management
 
 
 
 <ul>
 <li>
 Build an engaged and strong team of Beauty Consultants
 </li>
 <li>
 Conduct monthly meetings with the team to review target and incentive
 </li>
 <li>
 Source, hire, develop and retain talents
 
 
 </li>
 </ul>
 
 Profile
 
 
 
 Minimum of 5 years of relevant experience A curious, creative, dynamic, and proactive personality, who&rsquo;s autonomous and able to multitask while respecting deadlines You will have expertise in Retail, sales techniques and business development Comfortable with all aspects of merchandising; including cleanness, stock rotation and inventory Strong communication and negotiation skills Solid understanding of business commercials, business acumen mindset, and P&amp;L exposure Strong in leadership and in people management with experience in building effective teams Service-oriented: ability to see every detail and always think about improvements Must be fluent in English. Arabic &amp; French is a plus
</div>

Area Retail Manager - Travel Retail

<div><div><div><div><h3 class="jobSectionHeader">Position
</h3>As an Area Retail Manager, you will be responsible for managing assigned accounts in and all sales related activities within the assigned region. You will be accountable for evolving and executing business strategies to deliver or exceed the business objectives while growing market share and profit.
</div><div><h3 class="jobSectionHeader">Job responsibilities
</h3>Business Development
<ul><li>Develop a business plan and sales strategy for your accounts that ensures the achievement of company sales goals and profitability
</li><li>Develop and implement strategies to improve both sell in and sell out
</li><li>Ensure that all accounts meet inventory and assortment
</li><li>Conduct studies per POS and analysis necessary to anticipate market developments
</li><li>Constantly look for new opportunities: accounts opening, space improvement in POS
</li><li>Recommend distribution changes based on results, image and compliance with brand requirements (decision to open or close doors)
</li><li>Watch competition and market trends. Be aware of and communicate competitive promotional activities
</li><li>Visit key account clients on regular basis, with traveling accounting for 40% to 50% of your time spent on the field, and 50% to 60% spent in the office
</li></ul>Negotiation
<ul><li>Negotiate solutions for inventory regularity and monitor targets by client
</li><li>Negotiate spaces and ensure compliance of our locations, review plans designed by the Architecture department and ensure good communication with the local architect
</li><li>Negotiate advertising, promotion investments and margins
</li></ul>Finance Management
<ul><li>Full responsibility on the P&amp;L for your accounts
</li><li>Establishes sales and investments budgets and Re-forecast per account in line with company guidelines
</li><li>Monitor the sell in and sell out activity and investment for each client (sales, investments, EBIT) and ensure the achievements of sales objectives and budgets
</li><li>Coordinate and consolidate financial reporting and review regularly budget according to the schedule of Finance
</li><li>Work closely with controllers to monitor commitments, provisions, and update numbers in the system
</li></ul>Marketing
<ul><li>Negotiate and implement the International Travel Retail marketing plan for your markets according to guidelines and strategy
</li><li>Check the profitability of the marketing actions implemented
</li><li>Forecast collateral needs for each account for instore promotions and coordinate timely delivery
</li><li>Forecast novelties based on historical product sales and MOP guidelines
</li><li>Verify product mix and replenishment
</li><li>Establish the commercial agreements resulting from negotiations (contract amendment, renewal of contract)
</li><li>Establish contracts for hiring and renewal of sales agents&rsquo; services
</li></ul>People Management
<ul><li>Build an engaged and strong team of Beauty Consultants
</li><li>Conduct monthly meetings with the team to review target and incentive
</li><li>Source, hire, develop and retain talents
</li></ul></div><div><h3 class="jobSectionHeader">Profile
</h3><ul><li>Minimum of 5 years of relevant experience
</li><li>A curious, creative, dynamic, and proactive personality, who&rsquo;s autonomous and able to multitask while respecting deadlines
</li><li>You will have expertise in Retail, sales techniques and business development
</li><li>Comfortable with all aspects of merchandising; including cleanness, stock rotation and inventory
</li><li>Strong communication and negotiation skills
</li><li>Solid understanding of business commercials, business acumen mindset, and P&amp;L exposure
</li><li>Strong in leadership and in people management with experience in building effective teams
</li><li>Service-oriented: ability to see every detail and always think about improvements
</li><li>Must be fluent in English. Arabic &amp; French is a plus
</li></ul></div></div></div><div><div><div><div><div><h2 class="jobSectionHeader">GUERLAIN
 
MAISON
 
</h2><div>It all began with Pierre-Fran&ccedil;ois-Pascal Guerlain. A perfumer, chemist, inventor and researcher, the House&rsquo;s founder settled up his first boutique in the heart of Paris, at 42, rue de Rivoli. The address quickly became an essential destination for dandies and elegant women. The House&rsquo;s reputation at the courts of Europe peaked when in 1853, for the marriage of Napoleon III and Empress Eug&eacute;nie, Pierre-Fran&ccedil;ois-Pascal created his Eau de Cologne Imp&eacute;riale, which he gave to the young bride as a wedding present.
 
Since then, five successive generations of Guerlain perfumers have held the House&rsquo;s creative reins. Today, Thierry Wasser is the heir to an olfactory legacy of some 1100 fragrances and the intrepid leader of future projects, exploring the world in search of the most exclusive raw materials.</div></div></div></div></div></div></div>

Rivoli Group

A leading retail group in Dubai is seeking an Assistant Manager to drive business development and operational excellence. Responsibilities include overseeing retail operations, managing staff, ensuring compliance, and coordinating marketing activities. The ideal candidate has 5-8 years of experience in retail operations, preferably in luxury or multi-brand environments, and possesses strong communication and problem-solving skills.

Regional Retail Operations Manager

DAMIANI Group

Damiani Group is one of the leading international players in the luxury sector, a benchmark in high-end jewelry and watchmaking Made in Italy.Founded in Valenza in 1924, the Group is synonymous with creativity, artisanal excellence, and uncompromising quality, with a direct presence in key global markets through both retail and wholesale networks.The Group's prestigious brand portfolio includes Damiani - the historic Italian high jewelry maison - as well as Salvini, Bliss, Calderoni, Rocca 1794, VENINI and a selection of high-end watch brands distributed through its network.Role OverviewTo support the Group's expansion in the arabic market, we are seeking an experienced Retail Area Manager Middle East to lead the Retail channel with a specific focus on the high-end watch category.Reporting to the General Manager Middle East, the role will be responsible for managing and developing wholesale activities in France, ensuring sustainable growth and strong market positioning.Based in Dubai, the Retail Area Manager is responsible for the performance and operations of the Group's boutiques within the assigned area. The role aims to ensure the achievement of sales targets and the operational excellence of the boutiques, while delivering customer experience consistent with the company's standards.Responsibilities:<ul><li>Drive sales performance and ensure the achievement of KPIs and budget targets within the assigned area.</li><li>Manage, motivate, and support Boutique Managers and in-store teams, ensuring alignment with company objectives.</li><li>Provide on-the-ground operational training and daily support to sales teams.</li><li>Oversee boutique operations, visual merchandising, and stock management.</li><li>Implement and monitor CRM strategies, ensuring accurate data collection and analysis.</li><li>Manage client orders and specific requests, ensuring timely and high-quality service.</li><li>Coordinate local brand activations and marketing initiatives in line with the corporate strategy.</li><li>Supervise wholesale points of sale and support sell-out performance where applicable.</li><li>Manage the area budget, optimizing operational costs.</li><li>Identify opportunities for retail growth and development within the assigned market.</li></ul>Requirements:<ul><li>Minimum 5 years' experience in similar multi-store roles.</li><li>Proven background in the luxury retail sector is a must.</li><li>Strong team leadership and retail operations expertise.</li><li>Commercially driven with strong analytical and organizational skills.</li><li>Fluent in English (spoken and written)</li><li>Arabic knowledge (nice to have)</li><li>Availability to travel frequently across the assigned area.</li></ul>

Retail Area Manager Middle East

Michael Page

Join to apply for the Retail Senior Manager - Leading W&J Retailer - GCC role at Michael Page.Manage the GCC region for one of the largest retailers in the fashion W&J division.About Our Client One of the largest legacy Watch and Jewellery retailers in the Middle East. Job Description<ul><li>Develop and execute brand strategies to drive growth and expand market presence.</li><li>Lead store operations and support frontline teams while providing strategic direction.</li><li>Align daily operations with sales targets and P&L responsibilities.</li><li>Ensure excellent customer experiences through store visits and maintaining brand standards.</li><li>Build, train, and manage large teams (200-400 staff), overseeing multiple direct reports.</li><li>Leverage industry networks and market insights to stay ahead of trends and drive sales.</li></ul>The Successful ApplicantThe candidate should be a strategic leader with proven retail brand management experience, capable of balancing high-level strategy with hands-on store involvement. Strong commercial insight, team-building skills, and a passion for customer experience are essential. The ability to manage large teams, foster collaboration, and leverage industry networks for growth is required. A mindset of continuous improvement to operational efficiency and customer satisfaction is also important.What's On Offer Competitive package with benefits. Contact: Ali Nomani Quote job ref: JN-488 Seniority level <ul><li>Director</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Sales and Business Development</li></ul> Industries <ul><li>Retail</li></ul>

Retail Senior Manager - Leading W&J Retailer - GCC

Explore 2018+ Retail manager in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.

2018 retail manager jobs IN Dubai United Arab Emirates

Retail Manager

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Area Retail Manager - Travel Retail

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Retail Area Manager Middle East

Retail Senior Manager - Leading W&J Retailer - GCC