sales manager

marketing manager

operations manager

assistant sales manager

front office manager

retail operations manager

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. 
 
Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. 
 
Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work. 
 
To keep the innovation journey going, the Group has set up &ldquo;The Greenhouse&rdquo;, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles. 
What you'll be doing
Our Store Manager is responsible for driving the store business. They work towards achieving the store sales&rsquo; target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand&rsquo;s guidelines and store processes.<h5 class="jobSectionHeader">
Key Responsibilities</h5>
Drive the Business<ul>
<li>
Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li>
<li>Manage the customer database to build strong relationship with customers and create future potential selling opportunities</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li>
<li>Think hybrid by leveraging all type of point of sales online and offline.</li>
</ul>
Team Leadership and Development<ul>
<li>
Provide a clear vision to the team about the business and store&rsquo;s vision and key directions</li>
<li>Identify, recruit, develop and retain strong talents</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group&rsquo;s available learning tools and platforms an constantly monitor the team&rsquo;s development plans and professional growth.</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li>
</ul>
Customer Experience<ul>
<li>
Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively catering to their needs and preferences, the brand&rsquo;s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them</li>
</ul>
Operational Excellence<ul>
<li>
Ensure all sales and operational policies and procedures (SOP&rsquo;s) are followed and maintained in the store.</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or overwise trained on it.</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand&rsquo;s VM guidelines.</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li>
</ul>
What you&rsquo;ll need to succeed
<ul><li>Experience in a leadership role within Luxury Fashion Retail</li>
<li>Experience within Luxury retail UAE, Kuwait or Qatar</li>
</ul>
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Store Manager - Maxmara, Dubai

Sephora

<div>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. 
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty. 
With 56,000 employees in 35 countries, including [5000 in France / 15 000 in Europe and Middle East]. We connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more. 
You will excel and enjoy this position if you are ready to actively handle the following missions : 
Client Experience<ul><li>
Embody Sephora Attitude and set an example in front of the team.</li><li>
Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>
Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>
Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>
Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>
Inspire the team to use digital tools to deliver a customized service.</li><li>
Work in partnership with the Supervisor and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>
Provide support for the Area Manager in analyzing results and proposing action plans in order to enhance the client experience.</li><li>
Maintain and enforce quality customer service and resolve customer service complaints.</li></ul>
Sales
<ul><li>Inspire the team in achieving commercial and operational KPI&rsquo;s and create improvement plans to drive them.</li><li>
Reinforce sales policies and techniques established at the Sephora University with all team members.
</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>
Achieve the desired market share for services .</li><li>
Ensure achievements by hour are shared with colleagues and are an active part of animating the floor and motivating the team.
</li><li>Create disruptive internal competitions to motivate the team and boost achievements.</li><li>
analyzing the results achieved during the shift/floor leadership segment and create action plans during the day to achieve set target.</li></ul><div></div> 
Operations<ul><li>
Apply the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security) and provide feedback.
</li><li>Contribute to the store projection of an excellent image through cleanliness and product restocking.</li><li>
Enforce the team to apply and follow established policies and procedures regarding store operations.
</li></ul><ul><li>Accurately monitor stock availability and report low stock to Head Office to avoid OOS situations.</li><li>
Propose podium order and track daily performance.</li><li>
Drive all operational KPIs and create improvement plans for each.
</li><li>Align with Category Departments on Shelving plans, novelties, brand relocations, gird changes etc.. and communicate to your assigned team.</li></ul>
Business<ul><li>
Provide support to the Area Manager with knowledge of the market conditions, competition, client needs, etc.</li><li>
Analyze all relevant KPIs and propose action plans for improvement.</li></ul><div> 
</div><ul><li>Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</li><li>
Manages business KPIs and team selling behavior in our higher volume stores, while delivering a memorable customer experience.</li><li>
Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>
Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training and monthly trends .</li><li>
Plan, implement and oversee in-store promotional events or displays.</li><li>
Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>
Ensure all Business reports are completed efficiently when required.</li></ul><div> 
</div>People<ul><li>
Motivate and develop the team through daily coaching / observations.</li><li>
Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.</li><li>
Increase the team confidence and motivation by praise and feedback for their performance.</li><li>
Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Area Manager.</li><li>
Ensure the team is attending training and follow up is done after the training is attended.</li><li>
Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>
Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings to analyze and discuss their performance.</li><li>
Be responsible for the PCR and PIP process of the entire assigned team.</li><li>
Oversee the annual leave of the team and liaise with the Area Manager for final validation according to business needs.</li></ul>
Know How<ul><li>
Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li><li>
Keep up-to-date on trends and products.</li><li>
Inspire, mentor and coach the team.</li><li>
Transfer knowledge and create a highly performing culture in the store.</li></ul><div></div> 
Do not hesitate to apply if you have&hellip; or if you are &hellip;
Internal Relationships<ul><li>
Store team (Supervisor, Beauty Consultants), and Head office team.</li></ul><div></div> 
External Relationships<ul><li>
Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul><div></div> 
Training Knowledge<ul><li>
Advanced Product Knowledge.</li><li>
Intermediate knowledge on health and safety procedures.</li></ul><div></div> 
Experience<ul><li>
Proven successful role in managing.</li><li>
Minimum 5 to 6 years experience in store management.</li><li>
Bachelor's degree.</li></ul><div></div> 
Languages<ul><li>
English &ndash; advanced level for OGCC and intermediate for KSA.</li><li>
Arabic is a plus in OGCC and mandatory for KSA.</li></ul><div></div> 
Competencies<ul><li>
Digital orientation/analytical skills/ business acumen.</li><li>
Excellent communication skills.</li><li>
Intermediate MS Office skills.</li><li>
Ability to deal with Ambiguity.</li><li>
Commercial awareness.</li><li>
Ability to develop and manage teams.</li></ul> 
Here, you will find:<ul><li>
Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li>
Culture of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li>
Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul> 
Join us and belong to something beautiful.
At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.</div>

Store Manager

Scope Investment

The Store Manager is responsible for managing the overall store operations, driving sales performance, ensuring operational excellence, maintaining customer service standards, and leading the in-store team. The role requires a dynamic leader with a deep understanding of retail KPIs, people management, inventory control, and local compliance standards. The position is  accountable for profitability, store performance, and team engagement. KEY RESPONSIBILITIES 1.Sales &amp; Business Performance: <ul><li>Drive and achieve monthly, quarterly, and annual sales targets and profit objectives.</li><li>Monitor store KPIs including sales target, conversion rates, UPT, ATV and footfall trends.</li><li>Identify opportunities to increase revenue through promotional strategies, upselling, cross-selling.</li><li>Analyse sales performance data and develop action plans to address shortfalls and maximize growth.</li></ul> 2. Store Operations &amp; Compliance: <ul><li>Ensure smooth day-to-day store operations including opening/closing procedures, cash handling, and administrative duties.</li><li>Maintain high standards of store appearance, hygiene, safety, and visual merchandising in line with brand guidelines.</li><li>Implement and enforce company SOPs including cash management, stock handling, refund/exchange policies, and loss prevention.</li><li>Ensure full compliance with local labor laws, health and safety standards, and government regulations.</li></ul> 3. Team Leadership &amp; Development: <ul><li>Lead, manage, and develop a team of Sales Associates, Senior Sales Associate, and Store In-Charge.</li><li>Conduct regular performance reviews, one-on-one coaching, and motivational initiatives to drive staff productivity.</li><li>Oversee staff scheduling, leave planning, and floor coverage to ensure operational continuity.</li><li>Foster a collaborative and performance-oriented team culture, recognizing high performers and managing underperformance effectively.</li><li> </li></ul>4. Customer Experience &amp; Service Quality: <ul><li>Maintain a customer-first culture by ensuring staff deliver consistent, high-quality service.</li><li>Handle complex customer issues or escalations promptly and professionally.</li><li>Train the team in product knowledge, upselling techniques, and customer interaction etiquette.</li><li> </li></ul>5. Inventory &amp; Merchandising Control: <ul><li>Monitor inventory levels, identify slow-moving or fast-moving items, and take corrective actions.</li><li>Oversee stock replenishment, stockroom organization, damage reporting, and inter-store transfers.</li><li>Ensure 100% accuracy in stock counts and coordinate periodic audits, stocktakes, and loss investigations.</li><li>Work with the merchandising and buying teams to ensure appropriate product mix and availability.</li></ul> 6. Reporting &amp; Administration: <ul><li>Submit timely and accurate sales reports, manpower rosters, expense summaries, and operational checklists.</li><li>Track key performance data and prepare monthly dashboards.</li><li>Maintain proper records of store expenses and petty cash.</li><li>Liaise with HR for staffing requirements, disciplinary actions, and grievances.</li></ul>  Education &amp; Qualifications;  <ul><li>Diploma or Bachelor’s degree.</li><li>Language Proficiency in English is a must.</li><li>Specialized Training Customer Service Excellence or Retail Sales Training (Preferred).</li></ul> Minimum Experience Store Manager:  <ul><li>Minimum 7-9 years of experience in retail, with 3-5 years in a store leadership role.</li><li>Strong experience in high-traffic retail environments and team management is essential.</li><li>Prior experience in fashion retail is preferred.</li><li>Proven track record in team management, customer service, and retail sales achievement.</li></ul>

Retail Store Manager (Arabic or Russian Speaker) (Oakley)

CNTXT AI

<div>
 
 Job Description
 
 
 
 Job Summary
 
 
 
 We are seeking a dynamic and results-driven FMCG Brand, Retail &amp; Marketing Manager to lead brand growth, retail execution, and integrated marketing strategies across multiple channels. The ideal candidate will have strong experience in FMCG brand management, retail operations, trade marketing, consumer engagement, and sales growth initiatives. This role requires a strategic thinker with excellent commercial awareness and the ability to execute high-impact campaigns that strengthen brand presence and drive revenue.
 
 
 Key Responsibilities
 
 
 Brand Management
 
 <ul>
 <li>
 
 Develop and execute brand strategies aligned with company objectives and market trends.
 
 </li>
 <li>
 
 Manage brand positioning, product launches, packaging, and promotional activities.
 
 </li>
 <li>
 
 Monitor brand performance, consumer insights, and competitor activities to identify growth opportunities.
 
 </li>
 <li>
 
 Ensure consistency of brand identity across all retail and marketing channels.
 
 
 
 </li>
 </ul>
 
 Retail &amp; Trade Marketing
 
 <ul>
 <li>
 
 Plan and implement retail marketing campaigns to maximize in-store visibility and sales performance.
 
 </li>
 <li>
 
 Build and maintain strong relationships with distributors, retailers, and key account partners.
 
 </li>
 <li>
 
 Coordinate merchandising, POS materials, shelf placement, and promotional displays.
 
 </li>
 <li>
 
 Analyze retail sales data and market trends to optimize product availability and pricing strategies.
 
 
 
 </li>
 </ul>
 
 Marketing &amp; Communications
 
 <ul>
 <li>
 
 Lead integrated marketing campaigns across digital, social media, ATL, BTL, and experiential platforms.
 
 </li>
 <li>
 
 Manage advertising agencies, creative partners, and external vendors.
 
 </li>
 <li>
 
 Develop promotional calendars and oversee campaign execution within budget.
 
 </li>
 <li>
 
 Measure campaign effectiveness and prepare performance reports with actionable insights.
 
 
 
 </li>
 </ul>
 
 Business Development &amp; Strategy
 
 <ul>
 <li>
 
 Identify new market opportunities, customer segments, and channel expansion strategies.
 
 </li>
 <li>
 
 Collaborate with sales teams to align marketing initiatives with revenue targets.
 
 </li>
 <li>
 
 Forecast budgets, monitor ROI, and manage marketing expenditures efficiently.
 
 </li>
 <li>
 
 Support senior management with strategic planning and market intelligence.
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Requirements
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field.
 
 </li>
 <li>
 
 MBA or professional marketing certification is preferred.
 
 </li>
 <li>
 
 5+ years of experience in FMCG brand management, retail marketing, or trade marketing.
 
 </li>
 <li>
 
 Strong understanding of consumer behavior, retail dynamics, and FMCG distribution channels.
 
 </li>
 <li>
 
 Excellent communication, negotiation, and leadership skills.
 
 </li>
 <li>
 
 Proficiency in marketing analytics, MS Office, and digital marketing platforms.
 
 
 
 </li>
 </ul>
 
 Key Skills
 
 <ul>
 <li>
 
 Brand Strategy &amp; Positioning
 
 </li>
 <li>
 
 Retail Marketing &amp; Merchandising
 
 </li>
 <li>
 
 Trade Marketing
 
 </li>
 <li>
 
 Campaign Management
 
 </li>
 <li>
 
 Consumer Insights &amp; Market Research
 
 </li>
 <li>
 
 Budget Management
 
 </li>
 <li>
 
 Team Leadership
 
 </li>
 <li>
 
 Data Analysis &amp; Reporting
 
 </li>
 <li>
 
 Digital &amp; Social Media Marketing
 
 
 
 </li>
 </ul>
 
 KPIs / Performance Metrics
 
 <ul>
 <li>
 
 Brand growth and market share
 
 </li>
 <li>
 
 Retail sales performance
 
 </li>
 <li>
 
 Campaign ROI
 
 </li>
 <li>
 
 Distribution and shelf visibility
 
 </li>
 <li>
 
 Consumer engagement and retention
 
 </li>
 <li>
 
 Revenue and profitability targets
 
 
 
 </li>
 </ul>
 
 Work Environment
 
 <ul>
 <li>
 
 Fast-paced FMCG environment with cross-functional collaboration.
 
 </li>
 <li>
 
 Frequent coordination with sales teams, distributors, retailers, and marketing agencies.
 
 </li>
 <li>
 
 Occasional travel for market visits, retail audits, and promotional events.
 
 
 
 </li>
 </ul>
</div>

Marketing Manager F&B / FMCG

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Buyer | Majid Al Futtaim LifeStyle | Buying
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Buyer will be responsible for implementing the buy strategy for the assigned brand and building a product assortment that meets customer needs and drives the growth of the Majid Al Futtaim Lifestyle business. The Buyer will support the General Manager Merchandising in highlighting short and long-term strategic approaches, future growth opportunities, and areas of risk for the business with regards to product ranging, allocation, inventory, brand perception, pricing, and margin.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Formulate a suitable buy strategy and plan in line with Brand and Majid Al Futtaim Lifestyle guidelines.
 </li>
 <li>
 Purchase commercial and profitable product ranges to maximize profitability and sales.
 </li>
 <li>
 Control all aspects of stock to minimize loss of sales and balance product mix through consistent and rigorous in season analyses.
 </li>
 <li>
 Negotiate product pricing, cost of shipment, payment terms, and intake margin with local vendors, taking into consideration business and cost effectiveness as the main consideration.
 </li>
 <li>
 Monitor brand performance, initiating corrective action where necessary to ensure operations are conducted within the agreed financial parameters.
 </li>
 <li>
 Deeply understand brand perception, product feedback, and product requests by regularly visiting stores and interacting with the store teams.
 </li>
 <li>
 Nurture a strong working relationship with the Planning, Finance, Digital, Logistics, and Operations teams to drive common business goals.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 A Bachelors&rsquo; Degree, preferably in Business Management, Marketing or related field.
 </li>
 <li>
 Qualification in Retail Management.
 </li>
 <li>
 3-4 years of experience in a Buying and Merchandising role.
 </li>
 <li>
 Fashion retail background is mandatory.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Buyer - Fashion

The Store Manager is responsible for managing the overall store operations, driving sales performance, ensuring operational excellence, maintaining customer service standards, and leading the in-store team. The role requires a dynamic leader with a deep understanding of retail KPIs, people management, inventory control, and local compliance standards. The position is  accountable for profitability, store performance, and team engagement.  KEY RESPONSIBILITIES 1. Sales &amp; Business Performance: <ul><li>Drive and achieve monthly, quarterly, and annual sales targets and profit objectives.</li><li>Monitor store KPIs including sales target, conversion rates, UPT, ATV and footfall trends.</li><li>Identify opportunities to increase revenue through promotional strategies, upselling, cross-selling.</li><li>Analyse sales performance data and develop action plans to address shortfalls and maximize growth.</li></ul> 2. Store Operations &amp; Compliance: <ul><li>Ensure smooth day-to-day store operations including opening/closing procedures, cash handling, and administrative duties.</li><li>Maintain high standards of store appearance, hygiene, safety, and visual merchandising in line with brand guidelines.</li><li>Implement and enforce company SOPs including cash management, stock handling, refund/exchange policies, and loss prevention.</li><li>Ensure full compliance with local labor laws, health and safety standards, and government regulations.</li></ul> 3. Team Leadership &amp; Development:<ul><li>Lead, manage, and develop a team of Sales Associates, Senior Sales Associate, and Store In-Charge.</li><li>Conduct regular performance reviews, one-on-one coaching, and motivational initiatives to drive staff productivity.</li><li>Oversee staff scheduling, leave planning, and floor coverage to ensure operational continuity.</li><li>Foster a collaborative and performance-oriented team culture, recognizing high performers and managing underperformance effectively.</li></ul> 4. Customer Experience &amp; Service Quality: <ul><li>Maintain a customer-first culture by ensuring staff deliver consistent, high-quality service.</li><li>Handle complex customer issues or escalations promptly and professionally.</li><li>Train the team in product knowledge, upselling techniques, and customer interaction etiquette.</li></ul> 5. Inventory &amp; Merchandising Control: <ul><li>Monitor inventory levels, identify slow-moving or fast-moving items, and take corrective actions.</li><li>Oversee stock replenishment, stockroom organization, damage reporting, and inter-store transfers.</li><li>Ensure 100% accuracy in stock counts and coordinate periodic audits, stocktakes, and loss investigations.</li><li>Work with the merchandising and buying teams to ensure appropriate product mix and availability.</li></ul> 6. Reporting &amp; Administration: <ul><li>Submit timely and accurate sales reports, manpower rosters, expense summaries, and operational checklists.</li><li>Track key performance data and prepare monthly dashboards.</li><li>Maintain proper records of store expenses and petty cash.</li><li>Liaise with HR for staffing requirements, disciplinary actions, and grievances.</li></ul>  Education &amp; Qualifications;  <ul><li>Diploma or Bachelor’s degree.</li><li>Language Proficiency in English is a must.</li><li>Specialized Training Customer Service Excellence or Retail Sales Training (Preferred).</li></ul> Minimum Experience: <ul><li>Minimum 7-9 years of experience in retail, with 3-5 years in a store leadership role.</li><li>Strong experience in high-traffic retail environments and team management is essential.</li><li>Prior experience in fashion retail is preferred.</li><li>Proven track record in team management, customer service, and retail sales achievement.</li></ul>

Retail Store Manager (Arabic speaker) (Tommy Bahama)

SPECTRE

<div>
 
 
 About SPECTRE
 
 
 
 
 
 
 SPECTRE is a global music and sound curation company with offices in Paris, Hong-Kong and Dubai.
 
 
 We create bespoke playlists and sonic identities for some of the most iconic hospitality venues and international brands worldwide, with a strong focus on hotels, restaurants, lifestyle destinations, and premium retail environments. In parallel, SPECTRE supports DJ and artist bookings for openings, residencies and special events, working closely with venues, brands and talents across regions.
 
 
 
 
 
 
 About the role
 
 
 
 
 
 
 
 We are looking for a final-year student intern to join the Dubai office, supporting the Middle East &amp; Africa region.
 
 
 
 
 
 
 
 Working closely with the MEA Operations Manager, the intern will assist with operations, client coordination and artist booking support, in close collaboration with the Paris teams.
 
 
 
 
 
 
 
 This internship is hands-on, international and learning-focused, offering direct exposure to the music and sound curation ecosystem in Dubai.
 
 
 
 
 
 
 
 Location &amp; Reporting
 
 
 
 
 
 
 
 Location:
 
 SPECTRE Dubai Office
 
 
 
 Starting date:
 
 ASAP
 
 
 
 Scope:
 
 Middle East &amp; Africa
 
 
 
 Reporting to:
 
 MEA Operations Manager
 
 
 
 Salary:
 
 AED 4,000 / month
 
 
 
 
 
 
 Main Responsibilities
 
 
 
 
 
 
 1. Operations &amp; Team Support
 
 <ul>
 <li>
 Support daily operations for the MEA region
 </li>
 <li>
 Help track tasks, deadlines and follow-ups
 </li>
 <li>
 Prepare internal updates and summaries (Slack / Notion)
 </li>
 <li>
 Support database migrations or clean-ups (e.g. CRM on HubSpot)
 </li>
 <li>
 Flag delays or missing inputs
 </li>
 </ul>
 
 
 
 
 2. Client Support
 
 <ul>
 <li>
 Assist in preparing client pitch decks and presentations
 </li>
 <li>
 Support follow-ups on playlist samples &amp; programming and client updates
 </li>
 <li>
 Contribute to client satisfaction tracking
 </li>
 </ul>
 
 
 
 
 3. Artist &amp; DJ Booking Support
 
 <ul>
 <li>
 Assist with DJ and artist presentations (profiles, availability, fees)
 </li>
 <li>
 Help update artist &amp; DJ databases
 </li>
 <li>
 Support coordination for bookings, residencies and events
 </li>
 <li>
 Assist with basic logistics preparation (briefs, schedules, contacts)
 </li>
 </ul>
 
 
 
 
 4. Project Support
 
 <ul>
 <li>
 Support openings, integrations and special projects
 </li>
 <li>
 Manage specific project components
 </li>
 <li>
 Help maintain project trackers and internal documentation
 </li>
 </ul>
 
 
 
 
 
 Profile
 
 
 <ul>
 <li>
 Final-year student in business, management, hospitality, events, music business or related field
 </li>
 <li>
 Fluent in English (written &amp; spoken), French is a plus
 </li>
 <li>
 Organized, proactive and eager to learn
 </li>
 <li>
 Interest in music
 </li>
 <li>
 Comfortable with digital tools (Google Workspace, HubSpot, Notion, Slack &mdash; or quick to learn)
 </li>
 <li>
 Able to work in a fast-paced, international environment
 </li>
 </ul>
 
 
 
</div>

Assistant Operations Manager MEA (INTERN)

Explore 368+ Retail operations manager in Dubai this August. Find roles across top companies and apply now to boost your career.