business development manager Jobs in Dubai

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retail operations manager

Cygnify

<div>
 
 
 Role: Retail Operations Manager
 
 
 
 
 Location: Dubai, UAE
 
 
 
 
 
 
 We are partnering with a large global retailer who is seeking a Retail Operations Manager to manage their 25 stores. The ideal candidate will drive sales, ensure operational excellence, and lead a team of
 
 100+ staff
 
 while delivering exceptional customer experience.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage day-to-day operations of 25+ retail stores.
 </li>
 <li>
 Drive sales performance, P&amp;L ownership, and KPI achievement.
 </li>
 <li>
 Oversee stock replenishment, seasonal launches, and promotions.
 </li>
 <li>
 Lead, train, and motivate a team of 100+ employees (4&ndash;5 direct reports).
 </li>
 <li>
 Ensure strong stakeholder management with HQ, mall management &amp; PR.
 </li>
 <li>
 Implement marketing &amp; branding initiatives in coordination with HQ.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 5&ndash;8 years&rsquo; experience in retail operations / multi-store management.
 </li>
 <li>
 Proven track record of managing large teams and store networks.
 </li>
 <li>
 Strong commercial, analytical, and negotiation skills.
 </li>
 <li>
 Experience in P&amp;L ownership and sales forecasting.
 </li>
 <li>
 Open to travel and willing to work on weekends.
 </li>
 </ul>
 
 
</div>

Retail Operations Manager

SANIPEX GROUP

<div>
 
 
 About Us
 
 
 
 
 
 
 At Sanipex Group, we are proud to offer a unique lifestyle proposition to our customers across the Middle East, Europe, Asia, and Africa. With over 30 years of experience, we've built a strong reputation by providing a comprehensive one-stop-shop for architects, interior designers, developers, retailers, and private clients through our Retail, Trade, Project, and Digital channels.
 
 
 
 
 
 Our success is driven by a dynamic and creative team passionate about delivering outstanding products and exceptional customer experiences. We foster a culture of growth and development, offering comprehensive training programs to help our team expand their skills and capabilities. Join us and thrive in a positive, fun, and driven environment where you can take your career to new heights. With a diverse team representing over 43 nationalities, we are deeply committed to inclusion and diversity, ensuring everyone has the opportunity to succeed and make a meaningful impact.
 
 
 
 
 
 We are currently looking for a Retail Area Manager to join us, who is responsible for leading and overseeing the operations, sales performance, and brand representation of multiple showrooms under the Sanipex Gallery and BAGNODESIGN brands. This role demands a strategic leader with multi-site retail experience, ensuring each showroom delivers an exceptional customer experience, achieves commercial targets, and upholds the highest brand standards. The Retail Area Manager will coach and support Showroom Managers and teams, drive regional growth initiatives, and ensure operational consistency across locations.
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 As a Retail Area Manager, you will lead and mentor teams across multiple showrooms, driving a customer-focused and performance-driven culture. You will oversee recruitment, onboarding, and ongoing development of showroom managers and sales staff, ensuring alignment of product training, supplier training, and personal development so that teams are receiving the right training at the right time. By setting clear sales targets and KPIs, monitoring performance and collaborating closely with category management, you will help maximize sales growth, conversion rates, and customer satisfaction across your area. Your role also includes managing high-level customer issues, supporting showroom operations, and contributing to regional expansion and new showroom openings. You will ensure compliance to all company operational processes, including Sanipex Eye (CRM) and showroom workflows, while regularly reviewing operations to identify opportunities for efficiency and quality improvement.
 
 
 
 
 
 
 About You
 
 
 
 
 
 
 You bring proven multi-site retail management experience, ideally within the premium or high-end lifestyle sector, combined with strong leadership and coaching capabilities that inspire and develop teams. You are commercially savvy, comfortable working with sales analytics, KPIs, and CRM tools to drive business results. With excellent communication skills and a deep understanding of customer service excellence, you thrive in dynamic environments and are familiar with the UAE market. You&rsquo;re adaptable and ready to travel frequently across locations, confidently handling both strategic initiatives and day-to-day operational challenges to deliver outstanding results.
 
 
 
 
 
 
 
 
 
 What we can offer
 
 
 
 
 
 
 You will turn your career aspirations into reality. We will help shape your career journey through enriching experiences, learning, and development opportunities. Our Group offers diverse career paths for those who are passionate, innovative, and collaborative - every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive salary and benefits package.
 
 
 
 
 
 
 We Welcome Everyone to Apply
 
 
 
 
 
 
 It takes diversity of thought, culture, background, abilities, and perspectives to truly enthuse and excite our customers. We welcome all applicants to apply and be part of our exciting future.
 
 
 We would like to thank you in advance for your application. Due to the influx of applications, we don&rsquo;t always get the opportunity to speak to our candidates. Consequently, if you haven&rsquo;t been contacted over the next two weeks then you can assume you have not been successful on this occasion.
 
 
 
</div>

Retail Area Manager

BFL Group

<div>
 
 
 Area Manager
 
 
 
 
 
 
 
 Company Overview
 
 
 
 
 
 
 BFL Group is one of the world&rsquo;s leading off-price retailers of fashion and homeware. With headquarters based in United Arab Emirates, we serve over markets across the region and Southeast Asia.
 
 
 Our goal is to delight customers and entice them back with the promise of exceptional pieces that excite &ndash; all at up to 80% off the original retail price for fashion designer brands. Our unique &ldquo;Treasure Hunt&rdquo; model ensures there is always something new to explore, desire and discover within our stores. Our customers walk out with new items every time they visit any of our stores.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Oversee daily store operations, including opening and closing procedures.
 </li>
 <li>
 Manage store teams and develop them through training, courses and customized programs.
 </li>
 <li>
 Manages store staff, including cost, budgets, and performance management.
 </li>
 <li>
 Resolves customer complaints and issues promptly and professionally.
 </li>
 <li>
 Oversee the receiving, stocking, and replenishment of merchandise.
 </li>
 <li>
 Implements sales and marketing strategies to drive revenue.
 </li>
 <li>
 Analyze sales data to identify opportunities for improvement, making sure the top line is achieved.
 </li>
 <li>
 Monitors competitor activities and adjusts strategies accordingly.
 </li>
 <li>
 Monitors and analysis of financial performance, including sales and expenses.
 </li>
 <li>
 Identifies opportunities to reduce costs and increase revenue.
 </li>
 <li>
 Ensures a positive customer experience by setting high standards for customer service.
 </li>
 <li>
 Leads and motivates a team of employees to achieve department goals.
 </li>
 <li>
 Develop and implement strategies to achieve and exceed sales targets for your assigned stores.
 </li>
 <li>
 Manage inventory levels effectively to optimize stock availability, minimize shrinkage, and control losses due to theft.
 </li>
 <li>
 Analyse key performance indicators (KPIs) including conversion rates, units per transaction, and average transaction value, and implement strategies for improvement.
 </li>
 <li>
 Foster a positive and productive store environment, motivating and coaching a team of retail associates.
 </li>
 <li>
 Conduct regular performance reviews and implement training programs to develop employee skills and product knowledge.
 </li>
 <li>
 Drive initiatives to enhance customer service, satisfaction, and loyalty.
 </li>
 <li>
 Manage store budgets, ensuring cost-effectiveness and profitability.
 </li>
 <li>
 Maintain a safe and secure work environment for all employees and customers.
 </li>
 <li>
 Implement loss prevention strategies to deter theft and shrinkage.
 </li>
 <li>
 Investigate and resolve discrepancies in inventory.
 </li>
 <li>
 Lead store opening processes, ensuring a smooth launch and adherence to brand standards.
 </li>
 <li>
 Maintain visual merchandising standards to create an inviting and engaging shopping experience for customers.
 </li>
 <li>
 Optimize the efficiency of store employees through scheduling, task delegation, and performance analysis.
 </li>
 <li>
 Liaise with regional and corporate teams on operational matters.
 </li>
 <li>
 Plan and execute in-store promotional events and displays to drive sales and brand awareness.
 </li>
 <li>
 Stay abreast of market trends to determine the need for improvements in store layout, product selection, and customer service.
 </li>
 <li>
 Conduct product price competition analysis to ensure competitive pricing and inform merchandising decisions.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 Proven experience as a Retail Operations Manager or Area Manager in Fashion &amp; Retail Industry.
 </li>
 <li>
 Strong leadership skills with the ability to motivate and develop teams.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong analytical and problem-solving abilities.
 </li>
 <li>
 Proven ability to manage budgets, drive sales, and meet financial targets.
 </li>
 <li>
 Knowledge of retail operations, inventory management, and customer service standards.
 </li>
 <li>
 Ability to work under pressure and in a fast-paced environment.
 </li>
 <li>
 Flexibility to travel within the designated area as required.
 </li>
 <li>
 Bachelor's degree in Business, Retail Management, or a related field (preferred but not required).
 </li>
 <li>
 5+ years of experience in a management role within retail or similar industry.
 </li>
 </ul>
 
 
 
 
 If you think you are fit for this job position, then apply right away. You are steps away from joining a Great Place to Work&copy; and we would love to meet you soon!
 
</div>

Area Manager

Confidential

<div>
 
 This role is responsible for the culture and overall leadership and direction of the stores. This role is responsible for ensuring team engagement, execution of goals (Brand development &amp; Expansion, finding new location and project management), setting expectations and applying accountability, and the overall experience of the Brand. This role creates success through a commitment to Team, Guest and Quality and bringing the Core Values to life daily.
 
 
 Strategy: Implementing Operations strategy in coherence with the brand image and identity.
 
 
 
 
 
 &bull; Objectives: Planning, implementing, controlling and adjusting new operational strategy objectives
 
 
 &bull; Industry awareness: Up to date with latest industry trends and best practices.
 
 
 &bull; Leads a team of Branches managers
 
 
 &bull; Heads country&rsquo;s Retail Stores team to deliver the brand story and customer experience through performance management. Establishes clear team objectives and individual goals.
 
 
 &bull; Analyzes country and retail stores financial data and develops/implements action plans to daily deliver key results.
 
 
 &bull; Accurately forecast sales yearly, seasonally, monthly, weekly and daily for the purpose of forecasting a complete by store / country P&amp;L.
 
 
 &bull; Prepares, discusses annual and seasonal budgets and produces a detailed annual business operating plan
 
 
 &bull; Prepares and presents monthly, quarterly or annual targets for revenue, profits and cash.
 
 
 &bull; Achieve financial KPIS set by the management.
 
 
 &bull; Proposes business partnerships and co-planning.
 
 
 &bull; Follows and implements all company policy and procedures to ensure stability, sustainability, safety and security of the business in accordance with country&rsquo;s laws, regulations and common best practices.
 
 
 &bull; Ensures standards for quality, customer service and health and safety are met;
 
 
 &bull; Demonstrates sound judgment in anticipating challenges, problem solving, and seeking the right resources to resolve issues. Reports all appropriate information to Retail Operations Manager.
 
 
 &bull; Takes pride in the appearance of the store and ensures visual displays are in accordance with company provided planograms.
 
 
 &bull; Manages stock levels and making key decisions about stock control.
 
 
 &bull; Proposes special promotions, displays and events.
 
 
 &bull; Maintains awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.
 
 
 &bull; Initiates changes to improve the business, . Revising opening hours, shifts, staff density, stock density, to ensure the store can compete effectively in the local market.
 
 
 &bull; Liaises with local authorities, media, malls, and the community in general.
 
 
 &bull; Develop and introduce mechanisms for identifying and securing business growth opportunities.
 
 
 &bull; Manage the day-to-day operations
 
 
 
 
 
 
 
 Projects
 
 
 
 <ul>
 <li>
 Work from concept design to occupancy
 </li>
 <li>
 Review design, interpret project scope and resolve various issues.
 </li>
 <li>
 Represent company in all project meetings.
 </li>
 <li>
 Ensure all required information, designs and materials are made available in a timely manner to the - construction team.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 
 Years of Exp: 10 to 15yrs experience in the coffee industry
 
 
 Experience in handling projects from the scratch /developed a brand /established a chain of cafes. Bachelor&rsquo;s degree/Higher diploma
 
 
 Excellent reporting, organization, networking, analysis skills.
 
</div>

Operations & Expansion Manager(Cafe Chain)

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 JOB TITLE
 
 
 
 Deputy Store Manager | Majid Al Futtaim LifeStyle | Operations
 
 
 
 ROLE SUMMARY
 
 
 
 The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Ensure that the highest levels of customer service are delivered by the entire store team at all times.
 </li>
 <li>
 Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
 </li>
 <li>
 Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
 </li>
 <li>
 Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures
 </li>
 <li>
 Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.
 </li>
 <li>
 Ensure all Company Health &amp; Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
 </li>
 <li>
 Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
 </li>
 <li>
 Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.
 </li>
 </ul>
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 4 &ndash; 5 years&rsquo; industry experience with Managerial Background experience
 </li>
 <li>
 A proven record of maximizing business performance
 </li>
 <li>
 Good understanding of main customer segments and helps team to understand them.
 </li>
 <li>
 Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made.
 </li>
 <li>
 Makes hard decisions, knows when to make a call versus delegating upwards
 </li>
 </ul>
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Deputy Store Manager

RTC-1 Employment Services

The Role
 Position Title: Business Head - Retail Employment Type: Full Time Salary: up to 35K AED all-inclusive depending on experience and qualifications Benefits: Visa, Insurance and Airline ticket for dependents and employee discounts on luxury merchandise Job Location: Dubai, UAE About the Client: A UAE-based enterprise with 20 years of expertise, seamlessly blending retail and distribution, investments, and real estate, and driven by sustainable expansion through deep market knowledge and hands-on leadership. Job Description: - Develop and manage full P&L of the portfolio, annual budgets, forecasts, and financial plans for each brand, ensuring alignment with business objectives and financial targets. Control expenses, manage costs, and optimize resource allocation to maximize ROI and shareholder value. - Oversee all aspects of retail operations including store management, inventory control, and supply chain logistics. Monitor sales performance, analyze KPIs, and develop action plans to optimize sales and profitability. - Recruit, train, and develop high-performing teams, setting clear performance expectations and providing ongoing coaching and feedback. - Ensure operational efficiency, compliance with company policies, and adherence to quality standards across all retail outlets.
 
Requirements
 Qualifications: - Open to any nationalities, 45 years old and below - Bachelor's degree in Business Administration, Retail Management, or related field; MBA or relevant certifications With minimum of 8 years UAE experience - Proven track record in managing multi-store retail operations - Must have the strong financial acumen and budgeting skills; ability to analyze P&L statements and make strategic decisions.
 
About the company
 RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

Business Head - Retail

Al-Futtaim

<div>Job Requisition ID: 171421
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Overview of the role 
Responsible for the asset&rsquo;s overall performance, value enhancement, and operational excellence, this role requires a deep understanding of the retail industry and proven leadership in day-to-day operations, tenant relations, marketing coordination and seasonal activations, financial performance, and strategic partnerships, supported by a strong track record of securing partnerships and driving cross-brand collaboration to boost footfall and revenue 

What you will do
<ul>
<li>Partner with marketing teams to design, coordinate, and execute integrated marketing campaigns and promotional events that align with the asset&rsquo;s brand positioning and business goals.</li>
<li>Oversee seasonal activations, including planning, budgeting, tenant engagement, and post-campaign performance analysis.</li>
<li>Manage digital marketing and social media strategies in coordination with marketing to increase visibility and customer engagement.</li>
<li>Leverage PR and media opportunities to enhance asset positioning in the market.</li>
<li>Monitor marketing spend to ensure efficient use of budget and measurable returns</li>
<li>Develop and implement detailed plans for new season launches, ensuring alignment with mall branding and tenant readiness.</li>
<li>Coordinate cross-functional teams (operations, marketing, tenants) to deliver flawless launch events and activation</li>
<li>Measure and analyze the effectiveness of seasonal campaigns in driving footfall, sales, and customer engagement</li>
<li>Incorporate innovative concepts and partnerships to continuously refresh customer experiences.</li>
<li>Identify, negotiate, and manage partnerships with international and regional fashion, lifestyle, and entertainment brands to enhance mall positioning and customer experience</li>
<li>Develop co-branding and joint marketing initiatives with tenants and external partners.</li>
<li>Negotiate mutually beneficial agreements focusing on revenue growth, brand synergy, and customer engagement</li>
<li>Cultivate and maintain strong relationships with key stakeholders, influencers, and industry leaders to enhance the mall&rsquo;s reputation and network</li>
<li>Lead the management of all operational aspects to ensure the property functions efficiently, meets high standards of service, and complies with all safety and regulatory requirements</li>
<li>Serve as the primary contact for tenants, proactively addressing operational and leasing issues to foster positive relationships.</li></ul> 


Required Skills to be successful
<ul>
<li>Minimum of 8 years' experience overseeing operations, marketing within a multi-tenant retail complex or lifestyle destination.</li>
<li>Must have an established network and prior experience engaging with international fashion, lifestyle, or F&amp;B brands. The candidate should be able to identify partnership opportunities,</li>
<li>Negotiate win-win collaborations, and elevate the brand positioning of Marsa Boulevard.</li>
<li>Ability to balance strategic vision with hands-on execution, especially in driving operational excellence, managing budgets, coordinating vendors, and leading on-ground marketing initiatives. A proactive mindset and ability to multitask in a dynamic environment are essential.</li>
<li>Excellent negotiation, communication, and interpersonal skills.</li></ul> 


What equips you for the role 
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, Real Estate, Marketing, or related discipline</li>
<li>Strong financial acumen with experience in budgeting, forecasting, and asset valuatio</li></ul> 
About Al-Futtaim Group Real Estate 
The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. 
Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. 
AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</div>

Partnership & Brand Collaboration Manager

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