business development manager Jobs in Dubai

business development manager

sales manager

marketing manager

front office manager

office manager

retail operations manager

Hermès

<div>
 
 TITLE: RETAIL STORE PLANNER
 
 
 
 
 REPORTING LINE:
 
 Store Director
 
 
 
 OVERALL MISSION:
 
 
 
 The Retail Store Planner contributes as directly as possible to the business of the store and to the quality of service to customers by ensuring an optimal management of the store stocks and flows.
 
 
 His/her goal is to get the right product at the right moment in store to improve and sustain sales.
 
 
 She/he oversees the replenishment plan and the replenishment strategy of her/his store.
 
 
 She/he will occupy a key position between store team (sales &amp; stock team), logistic team (LDC, Central warehouse, Operations) and subsidiary retail merchandising &amp; planning teams.
 
 
 She/he will implement and follow closely KPIs related to her/his activity.
 
 
 
 MAIN MISSIONS
 
 
 
 <ul>
 <li>
 Stock Quality &amp; stock month coverage responsibility
 </li>
 </ul>
 <ul>
 <li>
 Stock quality &amp; Sales follow up:
 </li>
 <ul>
 <li>
 Analyze, identify and closely follow up the key selling items by M&eacute;tier at different levels: SKUs, model, category and implement relevant KPI (MOS, Sell trough)
 </li>
 <li>
 Arrange weekly meetings with In-store Sales floor manager to align on the product offer in store
 </li>
 <li>
 Apply the product strategy defined with Store team &amp; Retail Merchandising
 </li>
 <li>
 Proactively advise and promote slow moving items to the Sales team
 </li>
 <li>
 Proactively monitor and flag product shortage or risk of shortage and propose alternatives
 
 
 </li>
 </ul>
 </ul>
 <ul>
 <li>
 Stock month coverage:
 </li>
 <ul>
 <li>
 Define, follow, and optimize the right stock coverage for the store to ensure the realization of the store&rsquo;s sales target and align the guidelines from the subsidiary retail merchandising team
 </li>
 </ul>
 <li>
 Implement relevant KPIs:
 </li>
 <ul>
 <li>
 MOS, Sell trough, Stock ageing and ensuring rotation of products from remote warehouse
 </li>
 <li>
 Share weekly KPIs and strategy with the store manager
 </li>
 <li>
 In-store space capacity monitoring:
 
 
 </li>
 </ul>
 </ul>
 <ul>
 <li>
 Storage capacity:
 </li>
 <ul>
 <li>
 Monitor closely the storage capacity to avoid saturation of the in-store stockroom and to enhance the store sales strategy (by available stockrooms and by m&eacute;tiers)
 </li>
 <li>
 Help to organize the store stockrooms (front &amp; back &amp; remote) based on the product offer strategy defined by the Floor Manager
 </li>
 <li>
 Product Call Strategy
 
 
 </li>
 </ul>
 </ul>
 <li>
 Where (and when) applicable
 </li>
 <ul>
 <li>
 Min / Max settings CEGID/COCKPIT: Implement with in-store floor managers the min / max CEGID/COCKPIT settings with the store remote stockroom, based on the product offer, the sales strategy and the storage capacity. Follow up and revise them on regular basis
 </li>
 <li>
 Special events: Anticipate and adapt the product call based on peak seasons (Fashion weeks, Year-end celebrations), store commercial events (Trunk shows and M&eacute;tiers Discoveries), new products&rsquo; launches, and support phase out process, in collaboration with the Merchandising team
 </li>
 <li>
 Follow up with LDC your product call and control your replenishment plan vs reality: strong communication to share priorities &amp; needs
 </li>
 <li>
 Relations with other Group actors
 </li>
 <li>
 Work closely with Store management team to reach KPIs
 </li>
 <li>
 Collaborate closely with local Logistic team &amp; Operations team
 </li>
 <li>
 Collaborate closely with RM teams (RM &amp; Planning): alert for stock shortage and request of stock rebalancing
 
 
 </li>
 </ul>
 
 MEASURES OF SUCCESS
 
 
 
 <ul>
 <li>
 Optimum stock levels across all metiers in store
 </li>
 <li>
 Efficient rotation of stock to maximum sell through rates
 </li>
 <li>
 Achievement of the monthly/annual sales budget
 </li>
 <li>
 Increased product awareness of the store team
 </li>
 <li>
 Strong collaboration levels with all stores and corporate actors
 </li>
 <li>
 Build store partnership and community with the HQ Planning team
 
 
 </li>
 </ul>
 
 PROFILE
 
 
 
 <ul>
 <li>
 At least 2 years&rsquo; experience in Retail back office or Planning/Supply Chain
 </li>
 <li>
 Good understanding of supply chain basic concepts
 </li>
 <li>
 Good knowledge of forecasts methodologies and tools
 </li>
 <li>
 Excellent behavioral and communication skills, leadership, ability to work with sales teams and liaise with corporate teams
 </li>
 <li>
 Very organized, rigorous, and reliable
 </li>
 <li>
 Excellent analytical skills
 </li>
 <li>
 Business and service-oriented, proactive to propose improvements and support other team members.
 </li>
 <li>
 Proficient with Excel (PIVOT, Xlookup functions), Word, Power point
 
 
 </li>
 </ul>
 A creator, artisan and seller of high-quality objects since 1837, Herm&egrave;s is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Herm&egrave;s cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal m&eacute;tiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
</div>

Retail Store Planner - Mall of the Emirates

<div>Who we are:
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun &amp; Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.
Role Summary:
 
We are seeking a visionary Director of Data and Intelligence to lead our data strategy, analytics, and business intelligence initiatives in a fast-paced retail environment. This role will drive data-driven decision-making across the organization by leveraging advanced analytics, AI/ML, and business intelligence tools. The ideal candidate will have a deep understanding of retail operations, customer behavior, supply chain, and merchandising, combined with strong technical expertise in data platforms, AI, and predictive modeling.
As a key leader within the Technology team, you will collaborate with executive leadership, merchandising, marketing, supply chain, and store operations to unlock insights that enhance customer experience, optimize operations, and drive revenue growth.
Responsibilities:
Data Strategy &amp; Leadership<ul><li>Define and execute the enterprise-wide data and intelligence strategy, ensuring alignment with business goals.</li><li>Lead team to create policy and guardrails for safe usage of AI at GMG</li><li>Lead a high-performing team of data scientists, engineers, and analysts to deliver actionable insights.</li><li>Partner with the senior leadership to integrate data-driven decision-making into all aspects of the retail business.</li><li>Champion a data-first culture, ensuring data governance, quality, and security best practices.</li></ul>
Business &amp; Retail Analytics<ul><li>Develop advanced predictive and prescriptive analytics to optimize pricing, inventory, demand forecasting, and customer personalization.</li><li>Leverage AI/ML models to enhance customer segmentation, recommendation engines, and loyalty programs.</li><li>Provide insights into omnichannel retail performance, including e-commerce, in-store, and mobile commerce.</li><li>Analyze market trends, competitive intelligence, and customer behaviour to identify growth opportunities.</li></ul>
Technology &amp; Data Infrastructure<ul><li>Oversee the selection, implementation, and optimization of data platforms (e.g., cloud data warehouses, BI tools, CDPs).</li><li>Drive the adoption of modern data stack (ETL, data lakes, real-time analytics) to enable scalable insights.</li><li>Ensure seamless integration of data across POS, CRM, ERP, and supply chain systems.</li><li>Evaluate and implement AI/ML solutions to automate and enhance retail operations.</li></ul> 

Stakeholder Collaboration<ul><li>Partner with Marketing to optimize customer acquisition, retention, and personalized campaigns.</li><li>Work with Merchandising &amp; Supply Chain to improve demand forecasting and inventory efficiency.</li><li>Support Store Operations with workforce analytics and performance optimization.</li><li>Collaborate with IT &amp; Engineering to ensure scalable and secure data architecture.</li></ul>
People Management
The incumbent holds no direct supervisory responsibilities but is expected to engage effectively within their function and collaboratively across cross-functional teams. This role contributes meaningfully, whether through operational contributions and/or by offering specialized expertise, guidance, and support, to ensure alignment with either functional and/or strategic organizational goals and objectives.
Technical Competencies:<ul><li>Strategic thinking and data leadership</li><li>Advanced analytics and predictive modeling</li><li>Data architecture and infrastructure design</li><li>AI/ML model deployment in a retail setting</li><li>Business intelligence and reporting (Power BI, Tableau)</li><li>Cloud data platforms (AWS, Azure, GCP), Languages SQL, Python, R</li><li>Excellent stakeholder management and communication</li><li>Strong program and team management</li></ul>
Experience:<ul><li>15+ years of experience in data science, analytics, or business intelligence, with at least 5 years in a leadership role.</li><li>Deep retail industry expertise (e.g., merchandising, supply chain, e-commerce, customer analytics).</li></ul>
Expertise in developing AI Data, experience in handling enterprise -scale data systems.<ul><li>Proven track record of building scalable data platforms and deploying predictive analytics in retail.</li><li>Experience with cloud platforms (AWS, Azure, GCP) and real-time data processing.</li></ul></div>

Director - Data and Intelligence

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE PROFILE:
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
 </li>
 <li>
 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
 </li>
 <li>
 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
 </li>
 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 1-2 Years Industry Experience
 </li>
 <li>
 Good Communication Skills
 </li>
 <li>
 Excellent Customer Service
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Sales Associate - Fashion

flydubai

<div>MAIN OBJECTIVE OF ROLE: To transform modeled customer data into clear, actionable insights that enhance customer experience, informed business decisions, and support personalization initiatives. KEY RESPONSIBILITIES:
<ul><li>Analyses customer behavior, lifecycle trends, digital interactions, and transaction patterns to generate actionable insights that support customer engagement and business performance.</li><li>
Builds and maintains dashboards, scorecards, and reports to track customer KPIs (e.g., engagement, retention, NPS, and loyalty metrics).</li><li>
Develops and refines customer segments and personas using behavioral, demographic, and value‑based attributes.</li><li>
Provides insights from customer KPI driven insights to enhance segmentation, offers, and channel effectiveness.</li><li>
Supports the design, execution, and analysis of experiments across marketing and digital channels from customer Lense.</li><li>
Provides recommendations to communicate with customers at different stages of customer journey for better customer experience.</li><li>
Translates analytical findings into clear and compelling insights to support stakeholder understanding and decision-making.</li><li>
Conducts deep-dive analyses to identify opportunities, pain points, and business drivers.</li><li>
Provides analytical support for targeted campaigns and personalized customer experiences.</li><li>
Builds frameworks to measure the impact of customer journeys on retention and customer value.</li><li>
Applies statistical rigor and ensures clear interpretation of analytical outputs to support accurate and reliable insights.</li></ul>
QUALIFICATIONS:
<ul><li>Bachelor's Degree (3+ years)</li><li>
Fluent in English</li><li>
A minimum of 3 years of experience in analytics or business intelligence, ideally in customer‑focused industries (retail, e‑commerce, travel, telecom, loyalty).</li><li>
Strong proficiency in SQL and Excel. Experience with data visualization tools (Tableau, Looker, etc.). Understanding of CX analytics, customer datasets, and digital behavior metrics.</li><li>
Years with qualifications: 5 - 7 years, Years without qualifications (if applicable): 7 - 9 years</li></ul>
COMPETENCIES:
<ul><li>Customer Focus</li><li>
Teamwork</li><li>
Effective Communication</li><li>
Personal Accountability &amp; Commitment to achieve</li><li>
Resilience &amp; Flexibility (Can do attitude)</li></ul>
ISR Requirements: Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.</div>

Senior Officer - Customer Insights & Personalisation

The Food & Beverage Group

<div>Role Purpose
The Bakery Production Manager is responsible for managing the daily production operations of the bakery CPU, ensuring consistent quality, efficient production planning, food safety compliance, cost control, team supervision, and timely supply of bakery products to restaurants, caf&eacute;s, retail outlets, and external clients where applicable.
This role requires strong bakery production experience, excellent operational discipline, and the ability to manage high-volume production while maintaining artisanal quality standards.
Key Responsibilities
Production Management<ul><li>
Oversee the daily bakery production schedule across breads, pastries, viennoiserie, cakes, desserts, doughs, and other bakery products as required.</li><li>
Ensure production is completed on time, in full, and in line with approved recipes, specifications, portion sizes, and quality standards.</li><li>
Plan and coordinate batch production according to outlet requirements, events, delivery schedules, and forecasted demand.</li><li>
Manage workflow across mixing, proofing, baking, cooling, finishing, packing, storage, and dispatch.</li><li>
Ensure all products are produced consistently and to the required brand standards.</li></ul> 
Team Leadership<ul><li>
Supervise and coordinate bakers, pastry chefs, cake decorators, bakery assistants, packers, and production support staff.</li><li>
Allocate daily tasks and monitor team productivity, attendance, hygiene, and performance.</li><li>
Train team members on recipes, techniques, equipment use, quality standards, and food safety procedures.</li><li>
Support the Executive Chef and Head of Bakery with recruitment, onboarding, training, and team development.</li><li>
Maintain a disciplined, clean, respectful, and productive working environment.</li></ul> 
Quality Control<ul><li>
Conduct regular checks on product quality, texture, appearance, weight, taste, finish, and shelf life.</li><li>
Ensure any non-compliant products are identified, reported, and corrected immediately.</li><li>
Maintain consistency across all bakery items supplied to outlets and clients.</li><li>
Work with the Head of Bakery to improve recipes, production methods, yields, and product presentation.</li></ul> 
Food Safety &amp; Hygiene<ul><li>
Ensure full compliance with HACCP, municipality regulations, food safety standards, and internal hygiene policies.</li><li>
Monitor temperature controls, storage procedures, expiry dates, labelling, allergen controls, and cleaning schedules.</li><li>
Ensure all team members follow personal hygiene, uniform, and safe food-handling requirements.</li><li>
Maintain accurate records for production, cleaning, temperatures, wastage, receiving, and traceability.</li></ul> 
Inventory &amp; Cost Control<ul><li>
Monitor ingredient usage, stock levels, wastage, and production yields.</li><li>
Coordinate with procurement and stores to ensure raw materials are available for production.</li><li>
Minimise wastage through proper planning, storage, rotation, portion control, and accurate forecasting.</li><li>
Support recipe costing, product costing, and margin control where required.</li><li>
Report shortages, overstocking, quality issues, and supplier concerns. 
 
</li></ul>Equipment &amp; Maintenance<ul><li>
Ensure bakery equipment is used correctly, safely, and efficiently.</li><li>
Monitor the condition of ovens, mixers, proofers, blast chillers, refrigerators, freezers, sheeters, and other production equipment.</li><li>
Report maintenance issues promptly and coordinate with the maintenance team to reduce downtime.</li><li>
Ensure proper cleaning and care of all production equipment. 
 
</li></ul>Coordination &amp; Communication<ul><li>
Liaise with outlet chefs, restaurant managers, logistics, procurement, and operations teams regarding production needs and delivery schedules.</li><li>
Communicate daily production updates, shortages, delays, quality issues, and operational risks.</li><li>
Support new product trials, seasonal menus, events, retail range development, and special orders. 
 
</li></ul>Required Experience<ul><li>
Minimum 5&ndash;7 years&rsquo; experience in bakery production, with at least 2&ndash;3 years in a supervisory or managerial role.</li><li>
Experience in a bakery CPU, hotel bakery, high-volume bakery, central kitchen, artisan bakery, or premium F&amp;B production environment.</li><li>
Strong knowledge of breads, doughs, pastries, cakes, desserts, and bakery production processes.</li><li>
Experience managing production planning, team supervision, quality control, hygiene standards, and wastage control.</li><li>
UAE or GCC experience is preferred but not essential. 
 
</li></ul>Skills &amp; Competencies<ul><li>
Strong bakery production knowledge.</li><li>
Excellent team management and leadership skills.</li><li>
Strong planning, organisation, and time-management ability.</li><li>
Good understanding of HACCP, food safety, hygiene, and municipality requirements.</li><li>
Ability to work under pressure and manage high-volume production.</li><li>
Strong attention to detail and product consistency.</li><li>
Good communication skills.</li><li>
Cost-conscious and commercially aware.</li><li>
Practical problem-solving ability.</li><li>
Able to work early mornings, weekends, public holidays, and flexible shifts as required. 
 
</li></ul>Qualifications<ul><li>
Culinary, bakery, pastry, or hospitality qualification preferred.</li><li>
HACCP or food safety certification preferred.</li><li>
Relevant professional bakery training is an advantage. 
 
</li></ul>Key Performance Indicators<ul><li>
Production delivered on time and in full.</li><li>
Consistent product quality.</li><li>
Controlled wastage and accurate yields.</li><li>
Compliance with food safety and hygiene standards.</li><li>
Efficient labour planning and team productivity.</li><li>
Reduced production errors and customer complaints.</li><li>
Accurate stock usage and production records.</li></ul></div>

Bakery Production Manager

JD.COM

<div>
 【
 
 About JD.com】
 
 
 
 JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company&rsquo;s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com&rsquo;s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China&rsquo;s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.
 
 
 
 【Our Global Business】
 
 
 
 We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.
 
 
 Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International
</div>

BI Engineer

VN Capitals

PrimeBox is a fast-growing storage and logistics company based in Dubai. We offer self-storage, moving &amp; packing and business fulfilment services — and we're expanding. We're looking for a driven Business Development Manager to bring in new clients and open up new markets across the UAE. What you'll be doing <ul><li>Proactively hunting and acquiring new clients across B2C and B2B segments (individuals, SMEs, e-commerce, retail, logistics)</li><li>Identifying and developing new verticals and partnership channels</li><li>Leading negotiations and closing deals end-to-end</li><li>Working warm inbound leads as an additional sales stream</li><li>Coordinating the client manager: task assignment and account oversight</li><li>Managing the pipeline and reporting in CRM</li></ul> What we're looking for <ul><li>2+ years in business development or active B2B/B2C sales</li><li>Proven track record of independently sourcing clients — not just handling inbound</li><li>Strong negotiator with the ability to build lasting relationships</li><li>Fluent English required; Arabic is a strong advantage</li><li>Self-starter who thrives without micromanagement</li><li>Own car and UAE driving licence (preferred)</li></ul>

Business Development Manager

Explore 500+ Retail operations manager in Dubai this July. Find roles across top companies and apply now to boost your career.