business development manager Jobs in Dubai

business development manager

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retail operations manager

CHANEL

<div>
 Position based in Fashion &amp; WFJ Boutique, Mall of the Emirates.
 
 
 
 CONTEXT &amp; ENVIRONMENT
 
 
 
 
 CHANEL continuously evolves in its search for perfection. In a demanding and constantly changing context
 
 
 , the Operations Manager is in charge of all the support and back-office activities (inventory, maintenance, aftersales, cash, admin and security) for the Fashion &amp; Watches &amp; Fine Jewelry Twin Boutique.
 
 
 
 
 Combining strong leadership, a strong team spirit, a passion for fashion and a strong analytical mind, he/she is contributing directly to optimize the results of the boutique in respect of the commercial strategy and the image of the house. Organized, curious and attentive, he/she works closely with his/her team and promotes collaboration and achievement of results to help make CHANEL the ultimate reference in luxury.
 
 
 
 
 KEY PARTNERS:
 
 
 
 Reporting to the Boutique Director, the Operations Manager has several key partners:
 
 
 
 Internally:
 
 Stock, Administration, Cash and Aftersales teams; Boutique Management, Fashion Advisors, Fashion &amp; WFJ Boutiques in UAE; Store Planning.
 
 
 
 Externally:
 
 Security; Suppliers; Vendors; Other bodies in the Luxury Retail sector.
 
 
 
 IN THIS METIER, YOU ARE ENERGISED BY:
 
 
 
 
 Management of Back Office Team
 
 
 
 
 <ul>
 <li>
 Managing the Stock, Aftersales, Cash and Administration functions within the boutique.
 </li>
 <li>
 Ensuring the team has a good understanding and deployment of the House&rsquo;s strategy.
 </li>
 <li>
 Managing and animating his/her team to foster collaboration and enthusiasm across roles and missions.
 </li>
 <li>
 Motivating the team towards the achievement of their objectives via appraisals and follow-ups.
 </li>
 <li>
 Defining the priority actions for your team&rsquo;s development and monitoring them.
 </li>
 <li>
 Being a support and a pro-active force to his/her team in the search for solutions and optimization of the organization.
 </li>
 <li>
 Collaborating with the boutique management to align all the retail teams with CHANEL&rsquo;s strategy.
 
 
 
 </li>
 </ul>
 
 Piloting the Business
 
 
 
 
 <ul>
 <li>
 Being a strategic partner to the Boutique Director.
 </li>
 <li>
 Analyzing sales and results of the boutique on a regular basis, ensuring positive progress towards the objective, proactively alerting on KPIs and suggesting action plans.
 </li>
 <li>
 Supporting Boutique Management with the analysis of the KPIs for each business activity: monthly coverage, sell-through and slow sellers, and accompanying each category action plan with relevant feedback and data.
 </li>
 <li>
 Carrying out specific studies necessary for Boutique Management and being a force of proposal on complementary analysis in connection with the business and strategy.
 </li>
 <li>
 Working closely with the Boutique Management to facilitate buying decisions in collaboration with buying function in the Head Office through detailed analysis.
 </li>
 <li>
 Supervising inventory management, preparing the annual inventory and optimizing regular inventory process alongside the Stock Manager.
 </li>
 <li>
 Managing the Aftersales operations in an innovative way to ensure optimal client satisfaction in line with the CHANEL standards alongside the Aftersales Manager.
 </li>
 <li>
 Ensuring appropriate scheduling of team members in line with legal and CHANEL requirements, and overseeing Police/Mall permits together with the Administration Supervisor.
 </li>
 <li>
 Ensure that all cash procedures and guidelines are implemented and followed as per the standards with the support of the Cashier Manager.
 </li>
 <li>
 Guaranteeing and setting up the necessary security devices and procedures for the boutique, goods and people.
 </li>
 <li>
 Monitoring that boutique purchases remain within the allocated budget.
 
 
 
 </li>
 </ul>
 
 Being an Ambassador of the Brand
 
 
 
 
 <ul>
 <li>
 Contributing to projects and sharing the CHANEL vision with the team.
 </li>
 <li>
 Representing the CHANEL standards in front of external bodies as well as with key individuals in Mall Management.
 </li>
 <li>
 Ensuring the boutique&rsquo;s procedures and boutique Charter are implemented and respected.
 </li>
 <li>
 Using Chanel Brand Image as a filter in decision making.
 
 
 
 </li>
 </ul>
 
 KEY COMPETENCIES &amp; REQUIREMENTS:
 
 
 
 
 <ul>
 <li>
 Natural leadership and strong managerial skills.
 </li>
 <li>
 Guarantor of exemplarity, accuracy and detail-oriented mindset.
 </li>
 <li>
 Ability to adapt to an ever-changing environment and lead with excellent interpersonal skills.
 </li>
 <li>
 Passion for projects and is a strong project leader.
 </li>
 <li>
 Organized, rigorous and reliable.
 </li>
 <li>
 Perceives change as an opportunity and remains objective in the face of uncertainty.
 </li>
 <li>
 Curious and innovative with strong analytical skills and results oriented.
 </li>
 <li>
 Sensitive to the Fashion environment and its products.
 </li>
 <li>
 Mastery of MS Excel and digital tools.
 
 </li>
 </ul>
</div>

Operations Manager - MOE

Al Muttawa Real Estate

Job SummaryWe are seeking an experienced and proactive Retail &amp; Tenant Relations Supervisor to oversee the day-to-day operations of a vibrant commercial destination. The successful candidate will be responsible for ensuring smooth operations, maintaining strong tenant relationships, enhancing customer experience, and coordinating all on-site operational activities.Key Responsibilities<ul><li>Oversee the daily operations of the retail and food truck community, ensuring all tenants operate efficiently and in accordance with site policies and standards.</li><li>Serve as the primary point of contact for tenants, fostering positive relationships and promptly addressing operational concerns, complaints, and requests.</li><li>Conduct regular inspections of retail units, food truck platforms, common areas, and facilities to ensure cleanliness, safety, and compliance.</li><li>Coordinate and supervise service providers, including security, cleaning, maintenance, landscaping, and other operational contractors.</li><li>Monitor tenant compliance with lease obligations, health and safety requirements, operational standards, and regulatory guidelines.</li><li>Lead, train, and motivate on-site operational staff to deliver exceptional customer service and maintain a professional environment.</li><li>Support marketing activities, events, promotions, and community engagement initiatives to enhance visitor traffic and tenant performance.</li><li>Prepare operational reports, incident reports, occupancy updates, and performance analyses for senior management.</li><li>Monitor operational budgets, control costs, and identify opportunities for efficiency improvements.</li><li>Ensure compliance with all health, safety, municipal, and regulatory requirements applicable to retail and food service operations.</li><li>Respond to emergencies and operational issues in a timely and professional manner.</li></ul>Pay: AED7,000.00 - AED9,000.00 per monthExperience:<ul><li>Retail Supervision: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Retail & Tenant Relations Supervisor (Female)

Hermès

<div>
 
 TITLE: RETAIL STORE PLANNER
 
 
 
 
 REPORTING LINE:
 
 Store Director
 
 
 
 OVERALL MISSION:
 
 
 
 The Retail Store Planner contributes as directly as possible to the business of the store and to the quality of service to customers by ensuring an optimal management of the store stocks and flows.
 
 
 His/her goal is to get the right product at the right moment in store to improve and sustain sales.
 
 
 She/he oversees the replenishment plan and the replenishment strategy of her/his store.
 
 
 She/he will occupy a key position between store team (sales &amp; stock team), logistic team (LDC, Central warehouse, Operations) and subsidiary retail merchandising &amp; planning teams.
 
 
 She/he will implement and follow closely KPIs related to her/his activity.
 
 
 
 MAIN MISSIONS
 
 
 
 <ul>
 <li>
 Stock Quality &amp; stock month coverage responsibility
 </li>
 </ul>
 <ul>
 <li>
 Stock quality &amp; Sales follow up:
 </li>
 <ul>
 <li>
 Analyze, identify and closely follow up the key selling items by M&eacute;tier at different levels: SKUs, model, category and implement relevant KPI (MOS, Sell trough)
 </li>
 <li>
 Arrange weekly meetings with In-store Sales floor manager to align on the product offer in store
 </li>
 <li>
 Apply the product strategy defined with Store team &amp; Retail Merchandising
 </li>
 <li>
 Proactively advise and promote slow moving items to the Sales team
 </li>
 <li>
 Proactively monitor and flag product shortage or risk of shortage and propose alternatives
 
 
 </li>
 </ul>
 </ul>
 <ul>
 <li>
 Stock month coverage:
 </li>
 <ul>
 <li>
 Define, follow, and optimize the right stock coverage for the store to ensure the realization of the store&rsquo;s sales target and align the guidelines from the subsidiary retail merchandising team
 </li>
 </ul>
 <li>
 Implement relevant KPIs:
 </li>
 <ul>
 <li>
 MOS, Sell trough, Stock ageing and ensuring rotation of products from remote warehouse
 </li>
 <li>
 Share weekly KPIs and strategy with the store manager
 
 </li>
 </ul>
 </ul>
 
 In-store space capacity monitoring:
 
 
 
 <ul>
 <li>
 Storage capacity:
 </li>
 <ul>
 <li>
 Monitor closely the storage capacity to avoid saturation of the in-store stockroom and to enhance the store sales strategy (by available stockrooms and by m&eacute;tiers)
 </li>
 <li>
 Help to organize the store stockrooms (front &amp; back &amp; remote) based on the product offer strategy defined by the Floor Manager
 
 </li>
 </ul>
 </ul>
 
 Product Call Strategy
 
 
 
 <li>
 Where (and when) applicable
 </li>
 <ul>
 <li>
 Min / Max settings CEGID/COCKPIT: Implement with in-store floor managers the min / max CEGID/COCKPIT settings with the store remote stockroom, based on the product offer, the sales strategy and the storage capacity. Follow up and revise them on regular basis
 </li>
 <li>
 Special events: Anticipate and adapt the product call based on peak seasons (Fashion weeks, Year-end celebrations), store commercial events (Trunk shows and M&eacute;tiers Discoveries), new products&rsquo; launches, and support phase out process, in collaboration with the Merchandising team
 </li>
 <li>
 Follow up with LDC your product call and control your replenishment plan vs reality: strong communication to share priorities &amp; needs
 
 
 </li>
 </ul>
 
 Relations With Other Group Actors
 
 
 
 <ul>
 <li>
 Work closely with Store management team to reach KPIs
 </li>
 <li>
 Collaborate closely with local Logistic team &amp; Operations team
 </li>
 <li>
 Collaborate closely with RM teams (RM &amp; Planning): alert for stock shortage and request of stock rebalancing
 
 
 </li>
 </ul>
 
 MEASURES OF SUCCESS
 
 
 
 <ul>
 <li>
 Optimum stock levels across all metiers in store
 </li>
 <li>
 Efficient rotation of stock to maximum sell through rates
 </li>
 <li>
 Achievement of the monthly/annual sales budget
 </li>
 <li>
 Increased product awareness of the store team
 </li>
 <li>
 Strong collaboration levels with all stores and corporate actors
 </li>
 <li>
 Build store partnership and community with the HQ Planning team
 
 
 </li>
 </ul>
 
 PROFILE
 
 
 
 <ul>
 <li>
 At least 2 years&rsquo; experience in Retail back office or Planning/Supply Chain
 </li>
 <li>
 Good understanding of supply chain basic concepts
 </li>
 <li>
 Good knowledge of forecasts methodologies and tools
 </li>
 <li>
 Excellent behavioral and communication skills, leadership, ability to work with sales teams and liaise with corporate teams
 </li>
 <li>
 Very organized, rigorous, and reliable
 </li>
 <li>
 Excellent analytical skills
 </li>
 <li>
 Business and service-oriented, proactive to propose improvements and support other team members.
 </li>
 <li>
 Proficient with Excel (PIVOT, Xlookup functions), Word, Power point
 </li>
 </ul>
</div>

Retail Store Planner - Abu Dhabi

<div>
 
 TITLE: RETAIL STORE PLANNER
 
 
 
 
 REPORTING LINE:
 
 Store Director
 
 
 
 OVERALL MISSION:
 
 
 
 The Retail Store Planner contributes as directly as possible to the business of the store and to the quality of service to customers by ensuring an optimal management of the store stocks and flows.
 
 
 His/her goal is to get the right product at the right moment in store to improve and sustain sales.
 
 
 She/he oversees the replenishment plan and the replenishment strategy of her/his store.
 
 
 She/he will occupy a key position between store team (sales &amp; stock team), logistic team (LDC, Central warehouse, Operations) and subsidiary retail merchandising &amp; planning teams.
 
 
 She/he will implement and follow closely KPIs related to her/his activity.
 
 
 
 MAIN MISSIONS
 
 
 
 <ul>
 <li>
 Stock Quality &amp; stock month coverage responsibility
 </li>
 </ul>
 <ul>
 <li>
 Stock quality &amp; Sales follow up:
 </li>
 <ul>
 <li>
 Analyze, identify and closely follow up the key selling items by M&eacute;tier at different levels: SKUs, model, category and implement relevant KPI (MOS, Sell trough)
 </li>
 <li>
 Arrange weekly meetings with In-store Sales floor manager to align on the product offer in store
 </li>
 <li>
 Apply the product strategy defined with Store team &amp; Retail Merchandising
 </li>
 <li>
 Proactively advise and promote slow moving items to the Sales team
 </li>
 <li>
 Proactively monitor and flag product shortage or risk of shortage and propose alternatives
 
 
 </li>
 </ul>
 </ul>
 <ul>
 <li>
 Stock month coverage:
 </li>
 <ul>
 <li>
 Define, follow, and optimize the right stock coverage for the store to ensure the realization of the store&rsquo;s sales target and align the guidelines from the subsidiary retail merchandising team
 </li>
 </ul>
 <li>
 Implement relevant KPIs:
 </li>
 <ul>
 <li>
 MOS, Sell trough, Stock ageing and ensuring rotation of products from remote warehouse
 </li>
 <li>
 Share weekly KPIs and strategy with the store manager
 </li>
 <li>
 In-store space capacity monitoring:
 
 
 </li>
 </ul>
 </ul>
 <ul>
 <li>
 Storage capacity:
 </li>
 <ul>
 <li>
 Monitor closely the storage capacity to avoid saturation of the in-store stockroom and to enhance the store sales strategy (by available stockrooms and by m&eacute;tiers)
 </li>
 <li>
 Help to organize the store stockrooms (front &amp; back &amp; remote) based on the product offer strategy defined by the Floor Manager
 </li>
 <li>
 Product Call Strategy
 
 
 </li>
 </ul>
 </ul>
 <li>
 Where (and when) applicable
 </li>
 <ul>
 <li>
 Min / Max settings CEGID/COCKPIT: Implement with in-store floor managers the min / max CEGID/COCKPIT settings with the store remote stockroom, based on the product offer, the sales strategy and the storage capacity. Follow up and revise them on regular basis
 </li>
 <li>
 Special events: Anticipate and adapt the product call based on peak seasons (Fashion weeks, Year-end celebrations), store commercial events (Trunk shows and M&eacute;tiers Discoveries), new products&rsquo; launches, and support phase out process, in collaboration with the Merchandising team
 </li>
 <li>
 Follow up with LDC your product call and control your replenishment plan vs reality: strong communication to share priorities &amp; needs
 </li>
 <li>
 Relations with other Group actors
 </li>
 <li>
 Work closely with Store management team to reach KPIs
 </li>
 <li>
 Collaborate closely with local Logistic team &amp; Operations team
 </li>
 <li>
 Collaborate closely with RM teams (RM &amp; Planning): alert for stock shortage and request of stock rebalancing
 
 
 </li>
 </ul>
 
 MEASURES OF SUCCESS
 
 
 
 <ul>
 <li>
 Optimum stock levels across all metiers in store
 </li>
 <li>
 Efficient rotation of stock to maximum sell through rates
 </li>
 <li>
 Achievement of the monthly/annual sales budget
 </li>
 <li>
 Increased product awareness of the store team
 </li>
 <li>
 Strong collaboration levels with all stores and corporate actors
 </li>
 <li>
 Build store partnership and community with the HQ Planning team
 
 
 </li>
 </ul>
 
 PROFILE
 
 
 
 <ul>
 <li>
 At least 2 years&rsquo; experience in Retail back office or Planning/Supply Chain
 </li>
 <li>
 Good understanding of supply chain basic concepts
 </li>
 <li>
 Good knowledge of forecasts methodologies and tools
 </li>
 <li>
 Excellent behavioral and communication skills, leadership, ability to work with sales teams and liaise with corporate teams
 </li>
 <li>
 Very organized, rigorous, and reliable
 </li>
 <li>
 Excellent analytical skills
 </li>
 <li>
 Business and service-oriented, proactive to propose improvements and support other team members.
 </li>
 <li>
 Proficient with Excel (PIVOT, Xlookup functions), Word, Power point
 
 
 </li>
 </ul>
 A creator, artisan and seller of high-quality objects since 1837, Herm&egrave;s is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Herm&egrave;s cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal m&eacute;tiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
</div>

Retail Store Planner - Mall of the Emirates

JD.COM

<div>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Organize the development and enhancement of the group's accounting policies, systems, and procedures, ensuring compliance with relevant laws, regulations, and accounting standards.
 </li>
 <li>
 Oversee the implementation of accounting policies, conduct timely analysis and resolution of issues arising during execution to ensure the accuracy and compliance of accounting information.
 </li>
 <li>
 Work closely with other departments to ensure the effective communication and implementation of accounting policies across the company.
 </li>
 <li>
 Understand the accounting processes of various Business Groups (BGs) and modules, establish a quality monitoring system, and conduct daily quality monitoring for the accounting shared service center.
 </li>
 <li>
 Consolidate accounting operation data, develop operational metrics, and create data visualizations/dashboards.
 </li>
 <li>
 Collaborate with teams within the center to promote process standardization, productization, and streamline accounting operation tools (e.g., policy library, SOPs, process lists).
 </li>
 <li>
 Act as a Project Manager to drive process improvement, risk management, or user experience enhancement projects within the center.
 </li>
 <li>
 Undertake other tasks assigned by the head of the center.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree or higher in Finance, Accounting, or a related field, holding a CPA (Certified Public Accountant) certificate.
 </li>
 <li>
 Experience in a financial shared service center or BPO operations, with an understanding of shared service management systems.
 </li>
 <li>
 Familiarity with the operational models of diversified enterprises and substantial accounting experience.
 </li>
 <li>
 Excellent project management experience, with the ability to coordinate resources from various teams to achieve goals.
 </li>
 <li>
 Strong communication and teamwork skills, capable of cross-departmental coordination and problem-solving.
 </li>
 <li>
 Quick learning ability, strong capability in managing multiple tasks, and proficient written and verbal summarization skills.
 </li>
 <li>
 Integrity, optimism, proactiveness, strong sense of responsibility, and the ability to work under significant pressure.
 </li>
 <li>
 Good professional ethics and conduct, with the ability to maintain strict confidentiality of company secrets and financial information.
 
 
 </li>
 </ul>
 【
 
 About JD.com】
 
 
 
 JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company&rsquo;s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com&rsquo;s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China&rsquo;s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.
 
 
 
 【Our Global Business】
 
 
 
 We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.
 
 
 Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International
</div>

Accountant

MOOEi

Marketing Manager &ndash; Fashion &amp; E-CommerceJob Title: Marketing Manager Company: OVO Luxury Signature Location: Dubai Investment Park (DIP), Dubai, UAE Employment Type: Full-TimeJob SummaryOVO Luxury Signature is seeking a results-driven Marketing Manager to lead and execute all marketing initiatives across fashion retail, e-commerce, and digital platforms. The ideal candidate must have proven experience in the fashion, luxury, retail, or e-commerce industry and possess strong leadership skills to manage a marketing team, drive brand growth, increase online sales, and ensure all marketing projects are delivered on time and within budget.Key ResponsibilitiesMarketing Strategy &amp; Brand Management<ul><li>Develop and execute comprehensive marketing strategies aligned with business objectives.</li><li>Strengthen brand awareness, positioning, and customer engagement across all channels.</li><li>Plan and manage seasonal campaigns, product launches, fashion collections, and promotional activities.</li><li>Monitor market trends, competitors, and consumer behavior to identify growth opportunities.</li></ul>Team Leadership &amp; Performance Management<ul><li>Lead, mentor, and manage the marketing team to achieve departmental goals.</li><li>Set KPIs, targets, and performance objectives for team members.</li><li>Ensure all marketing activities and projects are completed on schedule.</li><li>Conduct regular performance reviews and provide coaching for team development.</li><li>Foster a high-performance and results-oriented culture.</li></ul>Digital Marketing &amp; E-Commerce<ul><li>Manage website, e-commerce platforms, and online marketing campaigns.</li><li>Oversee SEO, SEM, email marketing, social media, influencer marketing, and paid advertising.</li><li>Drive online sales, website traffic, and customer acquisition strategies.</li><li>Monitor and optimize conversion rates and return on advertising spend (ROAS).</li><li>Collaborate with graphic designers, content creators, and external agencies.</li></ul>Campaign &amp; Content Management<ul><li>Plan and execute marketing calendars and promotional campaigns.</li><li>Ensure consistent brand messaging across all platforms.</li><li>Approve creative content, photoshoots, videos, and marketing materials.</li><li>Coordinate with production and merchandising teams for product launches.</li></ul>SOP Development &amp; Process Improvement<ul><li>Develop and implement Marketing SOPs, workflows, and operational guidelines.</li><li>Standardize campaign planning, content approval, social media management, and reporting processes.</li><li>Establish efficient project tracking and communication systems.</li><li>Continuously improve marketing processes and team productivity.</li></ul>Budget &amp; Reporting<ul><li>Manage marketing budgets and ensure cost-effective spending.</li><li>Prepare weekly and monthly marketing performance reports.</li><li>Track KPIs including sales growth, lead generation, engagement rates, conversion rates, and ROI.</li><li>Present marketing insights and recommendations to management.</li></ul>Requirements<ul><li>Bachelor's Degree in Marketing, Business Administration, Communications, or related field.</li><li>Minimum 5 years of marketing experience, including at least 2 years in a managerial role.</li><li>Mandatory experience in Fashion, Luxury Retail, Apparel, Beauty, Lifestyle, or E-Commerce industries.</li><li>Strong knowledge of digital marketing, social media platforms, paid advertising, and e-commerce operations.</li><li>Experience managing marketing teams and external vendors.</li><li>Proficiency in marketing analytics and reporting tools.</li><li>Strong project management and leadership skills.</li><li>Excellent communication, presentation, and organizational abilities.</li></ul>Key KPIs<ul><li>Sales Growth</li><li>Online Revenue Growth</li><li>Return on Advertising Spend (ROAS)</li><li>Website Traffic &amp; Conversion Rate</li><li>Lead Generation Targets</li><li>Social Media Engagement Growth</li><li>Campaign Delivery Timelines</li><li>Customer Acquisition Cost (CAC)</li><li>Brand Awareness Metrics</li><li>Team Performance &amp; KPI Achievement</li></ul>Preferred Qualifications<ul><li>Experience in luxury fashion, premium brands, or designer labels.</li><li>Knowledge of Shopify, Meta Ads, Google Ads, TikTok Ads, and email marketing platforms.</li><li>Experience managing influencer and fashion campaign collaborations.</li><li>Immediate joiners will be given preference.</li></ul>Join OVO Luxury Signature and play a key role in building a leading luxury fashion brand through innovative marketing strategies and exceptional team leadership.Pay: AED4,000.00 - AED7,000.00 per monthWork Location: In person

Marketing Manager

Buccellati

<div>
 Buccellati is a renowned Italian high-jewellery Maison founded in 1919, admired for its craftmanship and the uniqueness of its creations. Today, the Buccellati jewels stand out for their design and for the techniques used to create them, such as the hand-engraving technique, dating back to the ancient goldsmithing traditions of the Italian &ldquo;bottega&rdquo; during the Renaissance times.
 
 
 Buccellati has been part of the Global Luxury Group Richemont since September 2019, but the Buccellati family is still present in the Company with top level managerial functions.
 
 
 Buccellati boutiques are present in the most important cities and in the most prestigious Malls of the world.
 
 
 
 We are looking for enthusiastic, passionate, dynamic people to join our new retail team in Abu Dhabi!
 
 
 
 
 Main Purpose
 
 
 
 The Boutique
 
 Sales Associate
 
 is a fully engaged individual who is committed to contributing to the success of Buccellati Flagship store in Abu Dhabi , with the ambition to grow with the Maison.
 
 
 If you are looking for an opportunity to enter the world of High Jewellery, craftmanship and you are curious to learn more, this role has lot to offer.
 
 
 Your mission will be to promote the Buccellati brand image as per the Company&rsquo;s directives.
 
 
 
 Your Mission
 
 
 
 You will become a Brand Ambassador of Buccellati Maison in the Boutique as well as at external events, and you will be responsible for delivering a unique client experience by sharing memorable inspiring moments. You will foster trusted relationships with clients all along the journey with the Maison.
 
 
 You will contribute in developing a deep understanding and knowledge of the Maison to convey its brand DNA, recognizable craftmanship and innovation in all its creations.
 
 
 You will be part of a team, transmitting and sharing knowledge with the other team members, actively participating in the day-to-day boutique life.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Sales performance &amp; customer service:
 </li>
 <li>
 Contribute to the boutique achieving its sales targets;
 </li>
 <li>
 Assist clients with Customer Service needs maintaining the brands high standards;
 </li>
 <li>
 Cultivate strong client relationships, delivering outstanding client service and treatment; providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards and solid product knowledge;
 </li>
 <li>
 Adapt approach according to the client needs and motivations;
 </li>
 <li>
 Assist and support after sales clients in accordance with Maison values; provide recommendations that will provide an exceptional client experience;
 </li>
 <li>
 Stock management and merchandising:
 </li>
 <li>
 Provide feedback in processing and replenishing merchandise; participate in receiving and monitoring floor stock;
 </li>
 <li>
 Actively participate in the visual merchandising of the Boutique implementing required guidelines. Assist in floor moves, merchandising, display maintenance, and store housekeeping, including cleaning the products and displays;
 </li>
 <li>
 Assist in the inventory process, including but not limited to stock counting and special projects as needed;
 </li>
 <li>
 Assist in completing prices changes within the Boutique when required;
 </li>
 <li>
 Boutique operations and cash management:
 </li>
 <li>
 Accurately and efficiently complete all sales transactions and maintain proper cash records at the Boutique&rsquo;s register;
 </li>
 <li>
 Adhere to all Company policies, procedures and practices;
 </li>
 <li>
 Implement discounts and gratuities under supervision of Boutique manager;
 </li>
 <li>
 Comply with all safety regulations and Boutique operational procedures including security;
 </li>
 <li>
 Product knowledge &amp; sales techniques:
 </li>
 <li>
 Maintain an awareness of all product knowledge information;
 </li>
 <li>
 Master the Brand's sales techniques as per training received;
 </li>
 <li>
 Attendance to required training;
 </li>
 <li>
 Presentation &amp; visibility:
 </li>
 <li>
 Maintain boutique tidiness, decoration and visual merchandising in line with Brand guidelines;
 </li>
 <li>
 Report maintenance issues to the Boutique Manager;
 </li>
 <li>
 Represent the Brand by wearing the appropriate provided uniform;
 </li>
 <li>
 Represent the Brand instore and at local events under the direction of Boutique Manager;
 
 
 </li>
 </ul>
 
 Education
 
 
 
 
 Job profile
 
 :
 
 
 <ul>
 <li>
 College degree preferred;
 
 
 </li>
 </ul>
 
 Required Experience
 
 
 
 <ul>
 <li>
 2 to 5 years of previous experience in luxury retail, services or luxury hospitality environment
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Ability to work in a fast-paced retail store environment
 </li>
 <li>
 Computer and internet Savvy
 </li>
 <li>
 MS Office experience required
 
 
 </li>
 </ul>
 
 Personal Skills/Abilities
 
 
 
 <ul>
 <li>
 Fluency in English is mandatory;
 </li>
 <li>
 Additional language skills are required, at least one of the following: Arabic, Russian, Chinese;
 </li>
 <li>
 Excellent interpersonal and communication skills are required;
 </li>
 <li>
 Confidence in handling high-value transactions;
 </li>
 <li>
 Strong understanding of Customer Service needs and Customer (internal and external) priorities;
 </li>
 <li>
 Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision;
 </li>
 <li>
 Self-Starter with Team-Player approach;
 </li>
 <li>
 Must be available to work retail hours including in the evenings, during weekends and to travel for trainings, client events, conferences;
 </li>
 </ul>
</div>

Sales Associate -Abu Dhabi

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