sales manager

operations manager

regional sales manager

area manager

country operations manager Jobs in Istanbul

country operations manager

retail operations manager

Christian Dior Couture

<div>
 Position
 <br/>
 <br/>
 Christian Dior Couture operates several boutiques in Turkey, both in city centers and in resort locations.
 <br/>
 <br/>
 The Turkish market is managed by the CD Turkey Country Manager on behalf of Christian Dior Couture's Southern Europe Zone.
 <br/>
 <br/>
 This position reports directly to the CD Turkey Country Manager, with a functional report to the Southern Europe CD Operations Manager.
 <br/>
 <br/>
 The Turkey Country Operations Manager is responsible for the overall management of operations, staff, merchandise, and customer service in the Turkish boutiques.
 <br/>
 <br/>
 The Turkey Country Operations Manager is also responsible for maintaining and achieving operational and merchandising standards and goals, and for developing the Turkish Operations Team in collaboration with the CD Turkey Country Manager and the Boutique Managements.
 <br/>
 <br/>
 In this context, the Turkey Country Operations Manager will participate in the development and growth of the subsidiary.
 <br/>
 <br/>
 The local Turkish Head Office is located in Istanbul.
 <br/>
 <br/>
 Job responsibilities
 <br/>
 <br/>
 <strong>
  Inventory And Stock Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage, facilitate, and ensure completion of all inventories and cycle counts.
  </li>
  <li>
   Validate stock adjustments.
  </li>
  <li>
   Investigate with Head Office on any discrepancies in receptions or stock transfers.
  </li>
  <li>
   Manage &ldquo;End of Life&rdquo; product cycle.
  </li>
  <li>
   Oversee the Turkey &ldquo;After Sales&rdquo; program.
  </li>
  <li>
   Follow-up repairs of defective or damaged goods, from store stock or from after-sales.
  </li>
  <li>
   Organize local Family Sales.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Policies &amp; Procedures
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure store compliance to policies and processes and drive operational excellence through audits &amp; action plans.
  </li>
  <li>
   Understand, abide by and enforce all operational policies and procedures as dictated by Retail Handbook Procedures, the human resources guide and other related material.
  </li>
  <li>
   Train newcomers to Dior retail procedures, stock management procedures and cash desk operations.
  </li>
  <li>
   Prepare Monthly Internal Control reports.
  </li>
  <li>
   Be project leader for all &laquo;back-office&raquo; tool evolution/roll-out &amp; support the Digital evolution on retail special projects roll-out.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Store Facility
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure maintenance and overall upkeep of the store and local Head Offices.
  </li>
  <li>
   Manage the boutiques and offices facilities: cleaning, repair &amp; maintenance, security.
  </li>
  <li>
   Serve as direct liaison between all sub-contractors and vendors to verify that corporate standards of store and offices are always met.
  </li>
  <li>
   Ensure that all Health &amp; Safety requirements are always met.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Logistics
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee all processing of shipments, transfers, and consignments.
  </li>
  <li>
   Follow-up of deliveries with freight forwarder and customs broker.
  </li>
  <li>
   Coordination with accounting back office, follow-up of KPI&rsquo;s.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Accounting and financials
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Pre-check store invoices, and any required documentation according to the internal Purchase procedure.
  </li>
  <li>
   Follow-up sales reconciliation between Dior System, and E-invoice/E-archive portals.
  </li>
  <li>
   Be responsible for Turkey expense control (monthly P&amp;L analysis).
  </li>
  <li>
   Follow-up anti-money laundering compliance.
  </li>
  <li>
   Verify cash vs sales reconciliations.
  </li>
  <li>
   Coordinate with Finance Manager and Head Office regarding insurance matters (product damage, business interruption, civil liability, other HR insurances).
  </li>
  <li>
   Annual external audit: reply to any queries from auditors, together with CD Turkey Country Manager.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Legal and Administrative
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Follow-up contract expiry and renewals.
  </li>
  <li>
   Follow-up HR administrative aspects, to be shared with HR Manager and accounting back office: time schedules, overtime, absence/leaves, staff commissions.
  </li>
  <li>
   Comply with legal/administrative declarations needed in current or future stores.
  </li>
  <li>
   Coordinate with Dior Legal Department and local advisors.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Store opening
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coordinate with Dior Architecture Department and local suppliers in any store opening/renovation project, including seasonal projects.
  </li>
  <li>
   Follow-up related administrative aspects.
   <br/>
   <br/>
  </li>
 </ul>
 Profile
 <br/>
 <br/>
 <ul>
  <li>
   University graduate with 5-10 years of experience in management.
  </li>
  <li>
   Retail experience.
  </li>
  <li>
   Knowledge of accounting is appreciated. / Accounting skills are a plus.
  </li>
  <li>
   Knowledge of logistics is appreciated. / Logistics skills are a plus.
  </li>
  <li>
   Native Turkish speaker, proficient in English.
  </li>
  <li>
   Proficient in Excel.
  </li>
 </ul>
</div>


Country Operations Manager

Gizli

<div>
 <p>
  <strong>
   Area Manager
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  QUALIFICATIONS AND JOB DESCRIPTION
 </p>
 <p>
  Join a rapidly expanding global retail brand celebrated for its unique, creative product experience and joyful in-store atmosphere.
 </p>
 <p>
  Our multicultural team drives innovative commercial strategies and delivers memorable store moments. We are looking for an Area Manager who thrives in a dynamic environment and can lead multiple stores to strong commercial results, consistent operational standards, and outstanding customer experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Qualifications
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Management, or a related field.
  </li>
  <li>
   Minimum 5&ndash;10 years of experience in retail operations, including multi-store management.
  </li>
  <li>
   Professional proficiency in English (both written and spoken).
  </li>
  <li>
   Willing to travel within the assigned region as required
  </li>
  <li>
   Strong leadership and team development skills with a track record of operational success.
  </li>
  <li>
   Business-oriented mindset and analytical skills to interpret and act on performance data.
  </li>
  <li>
   Excellent communication and relationship management skills across different levels.
  </li>
  <li>
   Ability to adapt to a fast-paced, evolving retail environment.
  </li>
  <li>
   Proactive and solution-oriented, with hands-on management style.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Key Responsibilities
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Manage and support multiple stores, ensuring operational consistency and achievement of regional business goals.
  </li>
  <li>
   Lead, motivate, and develop Store Managers to deliver strong sales results and an exceptional customer journey.
  </li>
  <li>
   Monitor key performance indicators and take proactive measures to enhance efficiency and profitability.
  </li>
  <li>
   Collaborate with HR and Recruitment teams to ensure optimal staffing, development, and succession planning.
  </li>
  <li>
   Provide coaching and feedback to build high-performing teams across all stores.
  </li>
  <li>
   Plan and execute regional initiatives and local market activities in line with company objectives.
  </li>
  <li>
   Ensure product availability, accurate inventory management, and smooth stock flow processes.
  </li>
  <li>
   Conduct frequent store visits to maintain operational standards, compliance, and visual presentation quality.
  </li>
  <li>
   Oversee new store openings, relocations, and refurbishments, ensuring readiness and alignment across teams.
  </li>
  <li>
   Work cross-functionally with internal departments to ensure smooth communication and project execution.
  </li>
  <li>
   Prepare and present regular reports on performance, people, and operational improvements.
  </li>
 </ul>
 <p>
 </p>
</div>


Area Manager

CHANEL

<div><div>As a member of the Fashion team and reporting to the T&uuml;rkiye Fashion &amp; WFJ Director you contribute to the support and development of the 5 Chanel Boutiques in &#304;stanbul and Bodrum.</div><div></div><div>
In a context of heightened challenges for Fashion Europe, the role of the Business, Merchandising &amp; Operation Manager within the team is decisive in:</div><div></div><ul><li><div>
Supporting the performance management of the network's Fashion Boutiques</div></li><li><div>
Ensuring product assortments for each collection are in line with the &ldquo;One Boutique One Story&rdquo; and Fashion Europe strategy</div></li><li><div>
Strengthening and animating the community of Sales Managers and Operation Managers</div></li><li><div>
Promoting local best practices towards regional teams and reporting on their specific needs</div></li><li><div>
Supporting boutiques on operational projects and topics</div></li><li><div>
Coordinating distribution projects (boutique opening, renovations, relocations)</div></li></ul><div></div><div>
What impact you can create at Chanel</div><div></div><div>
Retail Business Analysis</div><ul><li><div>
Build the annual commercial objectives, coordinate the monthly objectives with the boutiques and ensure follow-up</div></li><li><div>
Carry out the network performance analysis: monitoring and analyzing network indicators (sales, Fashion Advisors objectives, products/collections performances) and building ad-hoc reports</div></li><li><div>
Lead performance improvement action plans such as incentives</div><div>
Participate in finance forecasting in collaboration with the Finance team</div></li></ul><div></div><div>
Product Merchandising</div><ul><li><div>
Ensure the OTBs are in line with boutique needs and priorities</div></li><li><div>
Coordinate the buying sessions, support Boutique Managers in the construction of their assortment embodying the &ldquo;One Boutique One Story&rdquo; strategy</div></li><li><div>
Pilot the collection lifecycle (buys, collection launches, transfers, recycling)</div></li><li><div>
Collect qualitative feedback on collection to share with Europe Product Merchandising community</div></li><li><div>
Optimize collection performance and pilot stock, by working 360 with local VM, Learning and Style Expertise</div></li></ul><div></div><div>
Operations</div><div>
You provide day-to-day support to the retail teams to ensure the smooth running of the boutiques, promoting operational efficiency and ultimate client experience:</div><div></div><ul><li><div>
You take part in the definition, the roll out and the adoption of projects led by Europe Operations team (MyBoutiqueApp, MyUniformApp, RFID&hellip;), providing guidance &amp; support on the field during all phases of the projects: Pilot (if any), Deployment &amp; Run. You ensure appropriate adoption of retail digital tools &amp; systems in boutiques. You monitor performance &amp; impact and share feedback on needed evolutions to regional teams.</div></li><li><div>
You are the key contact on procedures and operational processes together with the Finance team and monitor compliance thanks to actionable reports</div></li><li><div>
You support CHANEL &amp; Moi ambitions, supervise Care &amp; Repair performance in boutiques and animate the dedicated community in boutiques (Care &amp; Repair advisors/ambassadors and tailors) and act as a main contact to liaise with the Europe After-Sales team.</div></li><li><div>
You are part of the European Operations Community; you actively share best practices and contribute to building new regional projects to support business evolutions.</div></li></ul><div></div><div>
Distribution</div><ul><li><div>
You prepare the opening/closing, renovation and relocation of permanent or temporary boutiques, coordinating all stakeholders and leading kick-off/follow-up calls until the targeted implementation</div></li><li><div>
You are present on the D-day to ensure that operations run smoothly</div></li></ul><div></div><div><br>
You are energized by</div><ul><li><div>
You demonstrate advanced analytical capabilities and are passionate with figures (trend analysis, scenario planning, optimize Open to Buy per Boutique aligned with Fashion strategy&hellip;)</div></li><li><div>
You thrive on multiple projects simultaneously, and are agile in complex environments such as gathering input from Boutiques Management, Headquarters, Finance, Merchandising, PO, Tech&hellip;</div></li><li><div>
Finding information on your own allows you to feed your curiosity and solve problems constructively and reactivity aligned with retail environment constraints.</div></li><li><div>
You enjoy working in synergy with different departments and contacts to bring your projects to fruition</div></li><li><div>
You are keen to discover and explore new developments in digital technology when implementing new digital projects (RFID, ACET, InChanel&hellip;)</div></li><li><div>
You are up to date with the latest trends, following fashion news and product releases with enthusiasm</div><div>
undefined</div></li></ul><div></div><div>
What you will bring</div><ul><li><div>
You have an analytical mind, you are rigorous and precise, and you know how to make figures speak for themselves in order to draw up action plans</div></li><li><div>
You have a strong product sensibility and a keen interest in Fashion</div></li><li><div>
You have a very good knowledge of retail, thanks to your previous depth experience (working within Retail or at the service of Retail)</div></li><li><div>
You are versatile and able to move from one project to another</div></li><li><div>
You have a proven track record of coordination and enjoy involving other teams in your projects</div></li><li><div>
You have a strong team spirit and ability to engage other teams in your topics</div></li><li><div>
You have strong communication skills</div></li><li><div>
Fluent in English and Turkish</div></li><li><div>
You have advanced proficiency in the Pack Office, in particular Excel, PowerPoint and PowerBI (mandatory)</div></li></ul><div></div><div><i><br>
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.</i></div></div>

Business, Merchandising & Operations Manager (f/m/d)

<div>
 <p>
  <strong>
   Job Description:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Lead luxury retail category management across multiple store locations, ensuring product selection aligns with target customer expectations and brand positioning,
  </li>
  <li>
   Manage end-to-end store operations, visual merchandising, customer experience, and daily sales performance,
  </li>
  <li>
   Develop assortment strategies, select products tailored to passenger profiles, and optimize stock levels to maximize availability and minimize losses,
  </li>
  <li>
   Define and implement pricing strategies, margin structures, and promotional plans aligned with luxury retail standards,
  </li>
  <li>
   Develop and execute customer experience strategies that elevate service quality and strengthen the luxury brand image,
  </li>
  <li>
   Negotiate commercial terms with global luxury brands, including wholesale margins, concession terms, and performance expectations,
  </li>
  <li>
   Track luxury market trends and global brand movements to identify new brand opportunities for portfolio expansion,
  </li>
  <li>
   Lead the onboarding and operational management of new brands acquired through the wholesale model, ensuring seamless integration into the retail ecosystem,
  </li>
  <li>
   Build and maintain strong relationships with luxury brand partners and ensure compliance with global brand standards,
  </li>
  <li>
   Work cross-functionally with Finance, Supply Chain, and Operations to ensure accurate forecasting, budgeting, and stock replenishment flows,
  </li>
  <li>
   Prepare and present performance reports, category insights, and strategic recommendations to senior leadership,
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Experience working with luxury-segment brands, managing store operations, and delivering premium customer experiences,
  </li>
  <li>
   Experience working on contract management, commercial negotiations, and business development processes with global luxury brands,
  </li>
  <li>
   +14 years of experience working in luxury retail, category management, brand management, or multi-store commercial operations,
  </li>
  <li>
   Preferably experience working in airport, shopping mall, hotel, or mixed-use project management,
  </li>
  <li>
   Strong background in luxury retail operations and commercial performance management,
  </li>
  <li>
   Proven experience working on product assortment strategy, category performance management, and driving sales and profitability across luxury retail environments,
  </li>
  <li>
   Strong understanding of luxury retail purchasing, assortment planning, and margin optimization Dynamics,
  </li>
  <li>
   Advanced proficiency in English,
  </li>
 </ul>
 <p>
 </p>
</div>


Commercial Director

Netlog Logistics Group

<div>
 <p>
  QUALIFICATIONS AND JOB DESCRIPTION
 </p>
 <p>
  Netlog Logistics Group, consists of 18 leading companies and brands in the field of logistics in local, regional and global markets by offering their services. The Group continuous to grow rapidly and in a leading position of its sector. We are seeking Operations Manager in the logistics center of &Idot;stanbul/Esenyurt.
 </p>
 <p>
  The Operations Manager reports directly to the Coordinator of Region and must be a high-energy leader with the ability to direct a workforce in the fulfillment of orders for global key account. This includes managing inbound inventory, maintaining inventory, supervising pick/ pack operations and outbound shipments. This position also requires having a strong understanding of labor-management and forecasting.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  JOB RESPONSIBILITIES:
 </p>
 <ul>
  <li>
   Leading and directing fulfillment operations group in the achievement of key goals in the area of order processing and delivery, quality assurance management, inventory management, purchasing management, cost management, process layouts, process improvements, employee training and development,
  </li>
  <li>
   Working with the Operations Coordinator to influence corporate strategic plans,
  </li>
  <li>
   Working with functional leaders within the company to ensure compliance with company policy and procedures,
  </li>
  <li>
   Ensuring that the facility is compliance with ordinances, laws, and regulations,
  </li>
  <li>
   Ensuring the safety is the strongest part of our culture and environment within the facility at all times,
  </li>
  <li>
   Obtaining daily, monthly and annually goals for various productivity and quality levels,
  </li>
  <li>
   Leading the fulfillment group to operate in a cost-effective and competitive manner while driving improvement continuously,
  </li>
  <li>
   Managing, training and developing the facility managers and supervisors in the subjects of hiring, training, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints, and resolving problems or removing obstacles,
  </li>
  <li>
   Managing logistics operations and making sustainable development plans,
  </li>
  <li>
   Preparing daily, weekly and monthly logistics business follow-up reports,
  </li>
  <li>
   Preparing performance reports and ensuring team development and motivation accordingly,
  </li>
  <li>
   Planning needs such as human resources, equipment, and space based on efficiency,
  </li>
  <li>
   Actively working to reduce error rates, operation times and costs, consequently planning according to analysis,
  </li>
  <li>
   Actively managing operational planning,
  </li>
  <li>
   Guiding the processes and maintaining the operational quality standards, while simultaneously setting goals for improvement and managing projects.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  EDUCATION, EXPERIENCE, AND SKILL REQUIREMENTS:
 </p>
 <ul>
  <li>
   7+ years of experience in people management,
  </li>
  <li>
   Must be a self-directed person with the ability to handle multiple tasks,
  </li>
  <li>
   Must have industry working knowledge of all areas in fulfillment: warehousing distribution, inbound/outbound, quality, B2C, B2B, WMS,
  </li>
  <li>
   Bachelor&rsquo;s degree is required,
  </li>
  <li>
   Excellent English skills.
  </li>
 </ul>
</div>


E-commerce Operations Manager

Delivery Hero

<div><b>Company Description</b><p></p><p><br>
As the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe&rsquo;s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.</p><p></p><b><br>
Job Description</b><p><b><br>
The GM of Q-Commerce for Turkey is a pivotal leadership role responsible for defining and executing the strategic vision, operational efficiency, and commercial growth of our Quick Commerce offerings, including Dmart and local shop marketplaces. Based in Istanbul, this leader will drive market leadership and profitability, manage significant P&amp;L responsibilities, and cultivate a high-performing organization dedicated to maximizing customer experience and market share in the rapidly evolving Turkish Q-Commerce landscape.</b></p><p><b>
Key Responsibilities</b></p><p><b>
1. Strategic &amp; Financial Leadership</b></p><ul><li><p><b>
Develop and implement strategic plans to aggressively drive the growth, profitability, and market leadership of our Dmart dark stores and local shop marketplaces across Turkey.</b></p></li><li><p><b>
Financial Management: Drive revenue growth, optimize margins, and enhance profitability through effective cost management, forecasting, and rigorous data-driven decision-making.</b></p></li><li><p><b>
Business Development: Identify, prioritize, and pursue opportunities for strategic business expansion, new service introductions, and growth within the Turkish Quick Commerce segment.</b></p></li></ul><p><b>
2. Operational &amp; Commercial Excellence</b></p><ul><li><p><b>
Operational Oversight: Oversee the daily operations of Dmart and local shop platforms, ensuring the smooth, efficient operation of dark stores, optimal inventory management, and fulfillment processes.</b></p></li><li><p><b>
Customer Experience: Establish and promote a proactive, customer-centric mindset across all business activities, analyzing customer feedback to continuously improve service quality, reliability, and the overall customer experience.</b></p></li><li><p><b>
Compliance and Risk: Ensure strict adherence to all local Turkish regulations, data management protocols, and corporate policies. Proactively identify and mitigate potential operational or business risks to safeguard continuity.</b></p></li></ul><p><b>
3. Team Management &amp; Cross-Functional Collaboration</b></p><ul><li><p><b>
Team Leadership: Build, mentor, and lead a high-performing team of managers and employees across critical functions, including Sales, Vendor Growth, Category Management, and Operations.</b></p></li><li><p><b>
Cross-Functional Alignment: Work closely with regional and global teams, as well as key internal partners (Product, Logistics, Marketing, Finance), to align local strategies and create necessary synergies for execution.</b></p></li></ul><p></p><b><br>
Qualifications</b><p><b><br>
Qualifications and Experience</b></p><ul><li><p><b>
Experience: Minimum 8+ years of progressive experience in a strategic leadership role, preferably within the Quick Commerce (Q-Commerce), high-growth e-commerce, or fast-paced retail sector.</b></p></li><li><p><b>
Education: University degree (Bachelor's or equivalent) in Commerce, Marketing, Business Administration, or a related field.</b></p></li><li><p><b>
Strategic Acumen: Demonstrated ability to develop and implement complex strategic plans and translate them into measurable, high-impact operational results.</b></p></li><li><p><b>
Communication Skills: Excellent written and verbal communication skills, capable of influencing senior stakeholders and motivating large teams.</b></p></li><li><p><b>
Language: Fluent English (both spoken and written) is mandatory.</b></p></li><li><p><b>
Technical Proficiency: Proficient user of Google Suite (or MS Office suite, depends on what is being used in TR) and relevant data analysis tools.</b></p></li></ul><p></p><b><br>
Additional Information</b><div></div><p><br>
Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at https://www.yemeksepeti.com/contents/kvkk-aday-aydinlatma-metni</p></div>

GM - Quick Commerce

BoF Careers

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 MONCLER is looking for a Store Operations Manager in Istanbul Airport.
 <br/>
 <br/>
 <strong>
  Your Impact
  <br/>
  <br/>
 </strong>
 The Store Operations Manager, as custodian of store's assets, is accountable for leading all business support activities and processes, always ensuring effective and timely execution.
 <br/>
 <br/>
 The Store Operations Manager, managing and coaching a dedicated team with energy and professionalism, enables the sales team to maximize store performances and provide excellent client service.
 <br/>
 <br/>
 <strong>
  Responsibilities And Tasks
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Drive operational excellence being accountable for efficiency and accuracy of day-to-day Back of House procedures and processes
  </li>
  <li>
   Guarantee proper organization and accessibility of merchandise in the Stock Room in accordance with Moncler directives and procedures
  </li>
  <li>
   Plan, undertake and be accountable for all aspects of inventory operations, monitoring loss-prevention and inventory discrepancies.
  </li>
  <li>
   Ensure the implementation and execution of after sales service procedures striving for excellent results
  </li>
  <li>
   Be the point of contact with regard to transfers in and out.
  </li>
  <li>
   Have full ownership of cash/card handling and client data procedures; ensure correct data collection to strengthen relationships with Clients.
  </li>
  <li>
   Collect all data needed to have a clear understanding of all operations policies and procedures, in preparation to train colleagues and new hires.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Requirements:
  </li>
  <ul>
   <li>
    5 Years previous experience in managerial roles, in structured Fashion Luxury/Retail Companies (International Companies preferred);
   </li>
   <li>
    Degree with specialization in Retail/Hospitality Management is a plus;
   </li>
   <li>
    Willingness to relocate and evolve in the organization;
   </li>
   <li>
    Proven background in staff recruitment and development;
   </li>
   <li>
    Proven excellent client service and stock management skills;
   </li>
   <li>
    Fluency in Turkish and good level in English, while another language is a plus;
   </li>
   <li>
    Digitally aware. Deep knowledge of MS Office and proven experience in clienteling, payments and warehouse management systems and tools.
    <br/>
   </li>
  </ul>
 </ul>
 " Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color , Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees."
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Moncler Store Operations Manager - Istanbul Airport F/M

Explore 955+ Retail operations manager in Istanbul this December. Find roles across top companies and apply now to boost your career.