assistant store supervisor

e-commerce associate

payroll associate

retail outlet executive

retail representative

retail sales associate

Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.
 
 
 Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.
 
 
 Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work&reg;.
 
 
 To keep the innovation journey going, the Group has set up &ldquo;The Greenhouse&rdquo;, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.
 
 
 
 What You'll Be Doing
 
 
 
 The Sales Associate is responsible for Strengthening brand exposure in point of sale, consistently demonstrating benchmarked brand filter standards, Improving brand knowledge and sales techniques, Establishing and maintaining customer relationships and achieving his/her individual targets and contributing to the achievement of the store targets.
 
 
 <ul>
 <li>
 Demonstrate a positive attitude that sees problems as challenges to be faced and overcome
 </li>
 <li>
 Comply with all company policies &amp; procedures, including loss prevention, security and safety are adhered to
 </li>
 <li>
 Be responsible to update product knowledge on an on going basis in coordination with the Department/ Boutique or Floor Manager.
 </li>
 <li>
 Monitor and report sales results.
 </li>
 <li>
 Control of client stock assortment.
 </li>
 <li>
 Focus on sales and profitability, maintain customer focus standards, set work pace and deliver on departmental/store goals.
 </li>
 <li>
 Be a participative, helpful Associate and a willing team player. Mentor new Sales Associate if required by leading with an example.
 </li>
 <li>
 Be courteous, considerate &amp; gracious in all the dealings with customers, suppliers &amp; associates.
 </li>
 <li>
 Record and maintain all customer information and preferences.
 </li>
 <li>
 Follow grooming standards as mentioned in the Associate Handbook.
 </li>
 <li>
 Be proactive and creative by increasing sales thru cross-selling across the store.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need To Succeed
 
 
 
 Good English
 
 
 Retail Experience preferably Duty Free
 
 
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Consultant - Sales Management - Cairo Airport Duty Free

Consultant - Sales - Cairo Airport Duty Free

Al-Futtaim

<div>
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Sales Assistant is integral to sales generation and delivering outstanding customer experiences at Marks and Spencer. They are tasked with executing operational duties, such as housekeeping and maintaining visual presentation standards, as assigned by the store management. Success in this role is reflected in meeting sales targets, maintaining stock loss benchmarks, and achieving high scores in customer satisfaction indices and mystery shopper evaluations. This role requires a friendly and engaging personality capable of working with diverse customers and contributing effectively to the sales team.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Customer Experience
 
 
 <ul>
 <li>
 Create a positive first impression for customers through an energetic attitude and adhering to the dress code.
 </li>
 <li>
 Greet customers immediately upon entering the store with a smile and sincere, non-business-like greeting.
 </li>
 <li>
 Provide customers with current, relevant information and quality service in fitting rooms.
 </li>
 <li>
 Sincerely thank all customers for shopping at M&amp;S as they exit the store and invite them back.
 
 
 </li>
 </ul>
 Sales and Inventory
 
 
 <ul>
 <li>
 Meet or exceed weekly sales targets.
 </li>
 <li>
 Participate in all inventories and manage stock effectively.
 </li>
 <li>
 Provide efficient service at the cash wrap, offer gift cards, maintain cash wrap cleanliness, and capture customer information in the database.
 </li>
 <li>
 Attempt to add on to sales about the product.
 
 
 </li>
 </ul>
 Operational Duties
 
 
 <ul>
 <li>
 Create a sparkling clean and organized environment by maintaining store standards and cleanliness.
 </li>
 <li>
 Participate in and attend all store meetings and other related functions.
 </li>
 <li>
 Assume and complete other duties as assigned by store management.
 </li>
 <li>
 Perform housekeeping duties as required.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Excellent verbal communication skills.
 </li>
 <li>
 Ability to stand and work for long periods.
 </li>
 <li>
 Strong understanding of retail and consumer goods sales.
 </li>
 <li>
 Ability to work collaboratively in a team environment.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 High School Degree.
 </li>
 <li>
 1-2 years of retail sales experience.
 </li>
 <li>
 Good verbal communication skills and ability for some heavy lifting.
 </li>
 <li>
 Ability to stand for a minimum of 8 hours.
 </li>
 <li>
 An eye for fashion trends and a friendly demeanor.
 </li>
 </ul>
</div>

Customer Service Associate

Raya Holding for Financial Investments

<div>
 
 
 You are about to apply for a job at a certified Top Employer in 2025!
 
 
 
 
 Ready to be part of one of the market leaders in Egypt? Apply now!
 
 
 
 
 Raya Trade; one of Raya&rsquo;s subsidiaries is hiring a Retail Representative.
 
 
 
 
 
 
 
 
 What will you do?
 
 
 
 <ul>
 <li>
 Carries responsibility of meeting the agreed sales targets.
 </li>
 <li>
 Sufficient knowledge of all products offered and their features.
 </li>
 <li>
 Ensures understanding of the customer&rsquo;s needs and problems and in a co-operative manner attempts to provide the products that match the customer&rsquo;s needs.
 </li>
 <li>
 Meets customers&rsquo; needs by delivering the shop&rsquo;s offerings and prices.
 </li>
 <li>
 Ensures the availability of products and reviews the stock levels.
 </li>
 </ul>
 
 
 
 
 
 
 What will you need?
 
 
 
 <ul>
 <li>
 University graduate from any discipline.
 </li>
 <li>
 Good spoken and written English.
 </li>
 <li>
 0 &ndash; 2 years of experience in sales.
 </li>
 <li>
 Very good knowledge of the different selling techniques.
 </li>
 <li>
 Communication skills
 </li>
 <li>
 Negotiation skills
 </li>
 </ul>
 
 
 
 
 
 
 What is unique about Raya
 
 ?
 
 
 <ul>
 <li>
 Are you an eager learner? Raya believes in its employees, so we aim to continuously provi
 
 de learning &amp; development
 
 plans for all of our employees to ensure their personal and career development.
 </li>
 <li>
 Are you looking f
 
 or career progression?
 
 Raya is an entity where you can grow whether horizontally or vertically as we offer internal transfer opportunities.
 </li>
 <li>
 Are you looking for
 
 a rewarding environment?
 
 Raya's top achievers are awarded annually with an international 5 days trip.
 </li>
 <li>
 Are you looking for an opportunity to give back to the community? Raya encourages their employees to give back to the community through different ongoing
 
 
 CSR programs and initiatives.
 </li>
 <li>
 Are you a foodi
 
 e? Exclusive discounts
 
 for Raya employees at Raya&rsquo;s Restaurants.
 </li>
 </ul>
</div>

Retail Representative

MAGRABi Retail Group

<div>
 
 
 JOB PURPOSE
 
 
 
 Deliver the ultimate customer service experience as per MAGRABi standards to create a positive relationship and retain the customers, through identifying the customer needs and advising the customer on the best products and services that meet and satisfy those needs.
 
 
 
 
 
 QUALIFICATIONS AND EXPERIENCE
 
 
 <ul>
 <li>
 Bachelor degree or equivalent
 </li>
 <li>
 1-2 years of experience in retail, Optical expertise is a plus
 </li>
 <li>
 </li>
 </ul>
 
 
 JOB RESPONSIBILITIES
 
 
 <ul>
 <li>
 Maintain MAGRABi standards by following the pre-set policies and procedures, such as but not limited to: dress code policies, floor attitude, sales policies and code of conduct to maintain the company image.
 </li>
 <li>
 Identify the customer requirements through applying MAGRABi selling procedures, offering different products and services, and discussing different promotions to meet customer needs.
 </li>
 <li>
 Ensure the customer receives promises through close follow up on customers&rsquo; requirements and requests with other stakeholders until the service is properly delivered.
 </li>
 <li>
 Shares the responsibility of stock accuracy and products safety, while reporting on issues and variances to contribute to more efficient stock control and maintenance.
 </li>
 <li>
 Handle the invoicing process over the system to adhere to MAGRABi selling standards and to contribute to more efficient sales tracking and recording.
 </li>
 <li>
 Cooperate with team members to achieve overall store goals and enhance the customer experience to build long term customer relations.
 </li>
 <li>
 Ensure meeting the set business plan targets on monthly basis through monitoring his sales performance versus the target revenues and identifying areas of unsatisfactory performance to rectify.
 </li>
 </ul>
 
 
 COMPETENCIES
 
 
 <ul>
 <li>
 Customer service orientation
 </li>
 <li>
 Initiative &amp; Achievement Orientation
 </li>
 <li>
 Collaborating with Others
 </li>
 <li>
 Organizational Commitment
 </li>
 <li>
 Flexibility
 </li>
 <li>
 Analytical Thinking
 </li>
 </ul>
 
 
</div>

Sales Associate

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You'll Be Doing
 
 
 
 At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.
 
 
 <ul>
 <li>
 You will collect data on customer behavior, top sellers, slow movers which will be key input for business reviews
 </li>
 <li>
 Drive client relationships within an omni-channel approach
 </li>
 <li>
 Provide pre-buying feedback on products
 </li>
 <li>
 Drive ENPS through people experience initiatives and culture
 </li>
 <li>
 Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
 </li>
 <li>
 Ensure click and collect are conducted within SLAs (Service-level agreement)
 </li>
 <li>
 Ensure customer data is properly captured in adherence to marketing team requirements
 </li>
 <li>
 Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..
 </li>
 <li>
 Support with in-store marketing events and activations
 </li>
 <li>
 Keep abreast of all brand social media activities and campaigns
 </li>
 <li>
 Drive sell-throughs within the store
 </li>
 <li>
 Support in-store CX initiatives
 </li>
 <li>
 Provide input to what&rsquo;s working well/what&rsquo;s not working well within the store
 
 
 </li>
 </ul>
 
 What You'll Need To Succeed
 
 
 
 <ul>
 <li>
 Strong English communication skills
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Fashion Consultant - Guess

Majid Al Futtaim

<div>
 
 JOB TITLE
 
 
 
 Associate Manager &ndash; People Engagement | MAF Retail | Head Office Egypt
 
 
 
 Role Summary
 
 
 
 The Associate Manager &ndash; People Engagement is responsible for driving key elements of employee experience by supporting internal customer satisfaction, employee engagement surveys, team-building initiatives, and internal communications. In addition, the role supports the full Talent Management cycle, including designing and implementing talent programs that strengthen workforce capability, enhance engagement, retain high-potential employees, and contribute to building a strong leadership pipeline across MAF Retail.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Provide suggestions on how to address the employee engagement and customer satisfaction challenges within the organization.
 </li>
 <li>
 Organize employee engagement events and team building activities.
 </li>
 <li>
 Facilitate the creation of an action plan to address the employee engagement/customer satisfaction challenges.
 </li>
 <li>
 Evaluate the success of employee engagement projects and initiatives and provide recommendations on how to enhance the relevant activities.
 </li>
 <li>
 Prepare the content (HC initiatives, events calendar, talent development programs, new training updates to HC policies and procedures) to be published in the newsletter newsletter.
 </li>
 <li>
 Assist the Employee Engagement Manager in developing a strategy for creativity and innovation in MAF Retail.
 </li>
 <li>
 Follow all relevant operational procedures and instructions so that work is carried out in a controlled and consistent manner.
 </li>
 <li>
 Proactively identify and seek professional development opportunities to improve leadership and technical skills pertaining to the direct line of work.
 </li>
 <li>
 Supports the Talent Manager to coordinate with the countries to ensure clear understanding of performance management expectations throughout the organization.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in HR Management, or Business Administration.
 </li>
 <li>
 0-2 years&rsquo; HR experience in a major public sector or private -sector organizations.
 </li>
 <li>
 Full proficiency in English.
 </li>
 <li>
 High level of integrity and ethical standards.
 </li>
 <li>
 Proficiency in Microsoft Office is required.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Associate Manager - People Engagement

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