retail support specialist

DSI Systems Inc.

<div><p><b>Join Our Team!</b></p><p>
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.</p><p><b>
Job Overview</b></p><p>
The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&amp;T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.</p><p></p><p><b><br>
Key Responsibilities</b>:</p><p>
 <b>Customer Support</b></p><ul><li>
Provide professional, friendly, and solution-focused support to AT&amp;T customers inside national retail locations.</li><li>
Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.</li><li>
Troubleshoot wireless devices, network issues, and feature functionality.</li><li>
Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.</li></ul><p>
 <b>Retail Partner Support</b></p><ul><li>
Act as the AT&amp;T subject-matter expert for retail employees and third-party labor partners.</li><li>
Serve as the primary AT&amp;T representative for these partners, leading in-store support for retail escalations.</li><li>
Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.</li></ul><p><b>
Work Environment &amp; Schedule Expectations
</b></p><ul><li>This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.</li><li>
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.</li><li>
Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.</li></ul><p><b>
Operational Excellence</b></p><ul><li>
Navigate multiple systems simultaneously while engaging with customers in real time.</li><li>
Document all interactions thoroughly and accurately.</li><li>
Adhere to company policies, compliance requirements, and privacy standards.</li><li>
Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.</li><li>
Execute and maintain approved planograms for mobile devices and signage</li><li>
Maintain inventory accuracy for display devices and fixtures</li><li>
Add, remove, and reposition phones, fixtures, and promotional material per planogram updates
 </li></ul><p><b>Collaboration &amp; Communication</b></p><ul><li>
Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.</li><li>
Share insights on recurring issues to improve processes and customer experience.</li><li>
Maintain a positive, professional demeanor during all interactions.</li></ul><p></p><b><br>
Requirements</b><p></p><p><b><br>
Required Skills &amp; Qualifications</b></p><ul><li>
Strong customer service and communication skills.</li><li>
Ability to handle high-stress or escalated situations with professionalism.</li><li>
Proficient in multitasking and navigating complex systems.</li><li>
Detail-oriented with strong problem-solving abilities.</li><li>
Ability to work flexible hours, including evenings, weekends, or holidays as needed.</li></ul><p><b>
Preferred Qualifications</b></p><ul><li>
Experience in wireless communications, retail customer service, or technical support
</li><li>Previous call center or retail support experience is a plus.</li></ul><p><b>
What We Offer</b></p><ul><li><b>
Competitive starting pay of $26 per hour!</b></li><li>
Comprehensive training and development programs</li><li>
A supportive and engaging team environment</li><li>
Opportunities for career growth and advancement</li></ul><br>
<b>
Benefits</b><br>
<ul><li>
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment &ndash; no extended waiting period!</li><li>
401k Plan with employer matching after one year of employment
</li><li>Paid vacation, personal/sick days, and bereavement time after 90 days</li><li>
Employee Profit Sharing Program</li><li>
50% AT&amp;T wireless discount</li><li>
Paid training</li><li>
Advancement opportunities, we prefer to promote from within!</li></ul></div>

Retail Support Specialist

Brian’s 76

<p>```Duties:```</p><p>- Provide exceptional customer service to all customers, ensuring a positive shopping experience</p><p>- Operate cash register and handle cash transactions accurately and efficiently</p><p>- Assist customers in locating products and answering any product-related questions</p><p>- Maintain a clean and organized checkout area</p><p>- Promote and upsell products to increase sales revenue</p><p>- Collaborate with team members to achieve sales targets and provide support as needed</p><p>```Requirements:```</p><p>- Previous experience in retail sales or customer service is preferred</p><p>- Strong communication skills, both verbal and written</p><p>- Ability to work in a fast-paced environment while maintaining attention to detail</p><p>- Excellent time management skills to prioritize tasks effectively</p><p>- Basic math skills for cash handling and transactions</p><p>- Multilingual abilities are a plus</p><p>We offer competitive pay rates, flexible scheduling, and opportunities for career growth within our company. If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you!</p><p>Please note that only qualified candidates will be contacted for an interview. Thank you for considering this opportunity.</p><p>Job Types: Full-time, Part-time</p><p>Pay: $15.00 - $16.00 per hour</p><p>Ability to Relocate:</p><ul><li>Kalispell, MT 59901: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Cashier/Customer Service

Walgreens

<div><b>Job Objectives</b>
<br>
<br>
Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless of brand and budget. Demonstrates a passion for beauty and wellness and provides inspirational beauty knowledge and know-how. Provides customers with solutions for their beauty and wellness needs, including mini-makeovers and skincare consultations, with an emphasis on the customers&rsquo; total look. Models and delivers a distinctive and delightful customer experience. Oversees and maintains overall beauty department standards.
<br>
<br>
<b>Job Responsibilities/Tasks</b>
<br>
<div><b>Customer Experience</b>
<br>
</div><div></div><ul><li>Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers&rsquo; needs, and informing customers of options.</li>
<li>Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary</li>
<li>Provides expertise in product demonstrations and consultations utilizing tools such as the Skin Hydrometer and tablet.</li>
<li>Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty, Wellness and Personal Care.</li>
<li>Builds relationships with customers; provides authentic closure of customer interaction and builds and fosters relationships.</li>
<li>Engages with omni-channel solutions to enhance customer engagement/experience.</li>
<li>Locates products in other stores or online if unavailable in the store.</li>
</ul><div><b>Operations</b>
</div><ul><li>Achieves or exceeds predetermined sales goals by assisting customers in the purchase of products and by modeling exceptional customer care.</li>
<li>Reviews beauty business on a regular basis to understand performance within store and district in partnership with store leadership.</li>
<li>Consistently focuses on link-selling and up-selling with customers by showing them sale items and complimentary offerings.</li>
<li>Uses testers and sampling to demonstrate product application and leverage items from beauty promotional programs.</li>
<li>Ensures testers are stocked and maintained in compliance with hygiene standards; maintains a clean and organized department.</li>
<li>Implements company asset protection procedures to identify and minimize profit loss.</li>
<li>Processes sales for customers and/or employee purchases on cash register.</li>
<li>Participates in meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and modeling exceptional customer care.</li>
<li>Has working knowledge of store systems and store equipment.</li>
<li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li>
<li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li>
<li>Completes special assignments as assigned.</li>
</ul><div><b>Training &amp; Personal Development</b>
</div><ul><li>Seeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty and wellness trends, learning from others, and improving job performance.</li>
<li>Maintains knowledge of competition, new product/brand launches, and overall industry trends</li>
<li>Attends and participates in meetings, seminars, and other knowledge and business-driving opportunities; educates store team on new beauty updates, information, and learnings from training.</li>
<li>Attends training and completes e-learning modules requested by Manager or assigned by Corporate.</li>
<li>Maintains professional appearance and image in compliance with company guidelines at all times.</li>
<li>Models and shares behavior with other Beauty and Wellness Consultants; provides training and assistance to new Beauty and Wellness Consultants.</li>
<li>Works collaboratively with Store Leadership to review goals and maintain product knowledge.</li>
</ul><br>
<b>About Walgreens
</b><br>
Founded in 1901, Walgreens (www.walgreens.com) proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
<br>
<br>
<b>Basic Qualifications</b>
<br>
<ul><li>High School Diploma/GED and at least one year of experience working in a retail sales environment that required meeting a defined sales goal OR at least one year of experience proactively selling beauty or cosmetic products and providing customer care</li>
<li>Experience in developing ways to accomplish goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary</li>
<li>Knowledge of products and brands in order to engage and meet the needs of the customer.</li>
<li>Experience building and maintaining relationships within a team.</li>
<li>Basic level PC/tablet skills.</li>
<li>Requires willingness to work flexible schedule including evenings, weekends, and holidays.</li>
<li>Must be fluent in reading, writing and speaking English. (Except in Puerto Rico)</li><br>
</ul><br>
<br>
<b>Preferred Qualifications</b>
<br>
<ul><li>Licensure in Cosmetology or as an Esthetician as granted by appropriate state licensing authority.</li>
<li>Experience establishing &amp; maintaining relationships with individuals at all levels of the organization, in the business community &amp; with vendors.</li>
<li>Experience demonstrating makeup application and providing makeovers to customers.</li>
<li>Experiencing selling Prestige brands.</li>
<li>Degree from Beauty School.</li>
<li>Experience with another retailer in the form of an Externship.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
<br>
<br>
An Equal Opportunity Employer, including disability/veterans.
<br>
<br>
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
<br>
<b>Salary Range:</b> $17 - $21 / Hourly</div>
<br><div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<ul><li><h3 class="jobSectionHeader"><b>Health, dental and vision*</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Paid time off benefits</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Employee discount</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Retirement Savings Plan (401(k))</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Flexible hours</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Walgreens University &ndash; Beauty School</b></h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Beauty and Wellness Consultant

<div>Posting Description:
<p><b>
Aon is looking for a Business Development Analyst</b></p><p></p><p><br>
As part of an industry-leading team, you will help empower results by working directly with clients and internal business leaders to deliver data analytics and insights. Your work shapes our business strategy and marketing focus and also helps maintain our overall compliance posture. This is a hybrid position with 1-3 days per week in our Kalispell office.</p><p></p><p><br>
The Business Development Analyst supports Aon Edge&rsquo;s business administration team working within one of the fastest grown Aon business units. Not only will you become a valued team member assisting our customers and clients, but you will also grow your skills with a Fortune 500 company in the risk management industry.</p><p></p><p><b><br>
Your impact as a Business Development Analyst</b></p><p><br>
</p><p><b>Client Service and Ongoing Support</b></p><ul><li>
Meet established client service metrics</li><li>
Determining client production performance</li><li>
Assisting in the development of partner pricing and production goals
</li></ul><p><b>Business Support</b></p><ul><li>
Work with our capital markets to understand bordereaux and aggregate development</li><li>
Forecast product trends</li><li>
Size market opportunities</li></ul><p><b>
Professional Growth</b></p><ul><li>
Partner with a variety of internal stakeholders/teams to advance flood sales including but not limited to: Contracting, Marketing, Operations and Technology
</li><li>Act as a product advocate and company advocate to the broker community</li><li>
Support Aon Programs cross-sell opportunities when appropriate</li></ul><p></p><p><b><br>
You bring knowledge and expertise</b></p><p></p><p><b><br>
Preferred Experience:</b></p><br>
<p></p><ul><li>
Knowledge of Microsoft office programs: Word, Excel, Outlook, PowerPoint</li><li>
Familiarity with Power BI and Sequel</li><li>
Basic understanding of data analytics</li><li>
P&amp;C insurance experience and Flood insurance experience
</li><li>Strong organizational and interpersonal skills with attention to detail</li><li>
Ability to shift between priorities, as needed, throughout the workday</li><li>
Able to problem solve</li></ul><div></div><p><b><br>
Education:</b></p><br>
<p></p><ul><li>
High School diploma required
</li><li>Bachelor&rsquo;s degree or equivalent work experience preferred</li></ul><p></p><p><b><br>
How we support our colleagues:</b></p><p></p><p><br>
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two &ldquo;Global Wellbeing Days&rdquo; each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!</p><p></p><p><br>
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.</p><p></p><p><br>
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.</p><p><br>
</p><p>Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.</p><p></p><p><br>
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com</p><p></p><p><br>
For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.</p><p></p><p><br>
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.</p><p></p><p><br>
The salary range for this position (intended for U.S. applicants) is $67,000 to $73,000 annually. The actual salary will vary based on applicant&rsquo;s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant&rsquo;s geographic location.</p><p></p><p><br>
This position is eligible to participate in one of Aon&rsquo;s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.</p><p></p><p><br>
Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon&rsquo;s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&amp;D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.</p><p><br>
</p><p>#LI-AM4</p></div><p></p>

Business Development Analyst

North Coast

<div><p><b>There&rsquo;s a Place for You at North Coast</b></p><p>
A career at North Coast is more than a job. You&rsquo;re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. North Coast offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building &ndash; you can find it here. We operate throughout Oregon, Montana, Alaska, Washington and we are part of the Sonepar group, the world&rsquo;s #1 electrical distributor with over 45,000 associates around the globe.</p><p></p><p><br>
Being &ldquo;Powered by Difference&rdquo; means we respect and value diverse perspectives. North Coast we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.</p><p><br>
</p><p><b>What You Will Do:</b></p><ul><li><p>
Counter Sales for Contractor, Industrial &amp; OEM Market</p></li><li><p>
Quotations, order entry, tracking and proactive Customer Service</p></li><li><p>
Counter and other sales/support duties as directed</p></li><li><p>
Establish and maintain strong working relationships with key vendors</p></li><li><p>
Commit to proactive and team approach to sales</p></li><li><p>
Identify and pursue gross margin and market share growth opportunities</p></li><li><p>
Promote heavily the DOTP (Deliver on the Promise) CSG&rsquo;s (Customer Service Guarantees) for increased share</p></li><li><p>
Relationship building with Will Call customers</p></li><li><p>
Daily merchandising display maintenance</p></li><li><p>
Helping warehouse as needed (wire cuts, filling orders, loading delivery truck)</p></li><li><p>
Other duties as assigned</p></li></ul><p></p><p><b><br>
What You Will Bring:</b></p><ul><li><p>
Possess a personal and professional vision of success in teamwork</p></li><li><p>
Previous sales experience and product knowledge in the electrical field is preferred</p></li><li><p>
Excellent written and oral communication skills</p></li><li><p>
Self-motivated problem solver in a team environment</p></li><li><p>
Positive attitude, willingness and desire to improve skill level</p></li><li><p>
Experience with Microsoft Office/Excel/Word</p></li><li><p>
Proficiency in Solar Eclipse is preferred</p></li></ul><p></p><p><b><br>
Physical Requirements and Work Environment:</b></p><ul><li><p>
Continuous phone and computer usage</p></li><li><p>
Standing and Lifting (Up to 50lbs)</p></li><li><p>
Wire cutting</p></li><li><p>
Help loading/unloading delivery truck</p></li><li><p>
Usual 40-hour work-week Monday through Friday, however, based on business needs evening and weekend hours may occasionally be required.</p></li><li><p>
Requires regular and reliable on-site attendance</p></li></ul><p></p><p><b><br>
What We Offer You</b></p><p></p><p><br>
We offer great family-friendly benefits to full-time associates:</p><div><div>
</div><div></div><div><ul><li>Healthcare plans</li><li>
Dental &amp; vision</li><li>
Paid time off</li><li>
Paid parental leave</li><li>
401(k) retirement savings with company match</li><li>
Tuition Reimbursement</li><li>
Employee referral bonus</li></ul><ul><li>
Opportunity to become a shareholder</li><li>
Employer-paid short- and long-term disability</li><li>
Employer-paid life insurance for spouse and dependents</li><li>
Robust wellness program</li><li>
Gym reimbursement</li><li>
Employee Assistance Program (EAP)</li></ul></div></div><p></p><p><br>
We&rsquo;re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.</p><p></p><p><b><br>
Learn More About Us</b></p><p></p><p><br>
Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we&rsquo;re &ldquo;Powering Progress for Future Generations.&rdquo; https://www.facebook.com/ncelectric https://www.linkedin.com/company/north-coast-electric https://twitter.com/ncelec https://www.youtube.com/northcoastelectric</p><p>
Learn more at https://www.northcoast.com/about</p><p>
North Coast is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us</p><p></p><p><b><br>
Equal Employment Opportunity Statement</b></p><p></p><p><br>
Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.</p><p></p><p><br>
Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.</p><p></p><p><b><br>
EEO is the Law</b></p><p><br>
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.<br>
<br>
<b>Pay Transparency Non-Discrimination Provision</b></p><p><br>
Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.</p></div><p></p>

Counter Sales Representative - Kalispell

Glacier Bancorp

<div>About the Role:
<div><b>
Summary</b></div><div>
The Program Manager is responsible for leading complex, cross-functional programs comprised of multiple interrelated initiatives to deliver strategic business outcomes. This role ensures strong alignment between program objectives and enterprise strategy by partnering closely with product and business leaders while maintaining transparency around tradeoffs, risks, dependencies, and constraints. The Program Manager owns program-level governance, planning, reporting, and stakeholder engagement, providing clear executive visibility into progress, risks, decisions, and value realization. This role coordinates schedules, resources, and dependencies across initiatives, performs long-range resource forecasting, and surfaces conflicts with actionable resolution options. The Program Manager supports and mentors project managers and scrum masters, ensuring delivery practices lead to successful program outcomes.</div><div></div><div><br>
Additionally, the Program Manager leads end-to-end delivery of initiatives using Agile, Hybrid, and Waterfall methodologies. This role manages scope, budget, risks, and drives delivery execution while proactively removing impediments to ensure work moves smoothly from decision to delivery.</div><div><br>
</div><div>This is a highly visible role that regularly interfaces with management and team members at all levels of the organization. Success depends on the ability to build and continually strengthen relationships across the organization and with vendors in order to enhance operational capability. A high degree of professionalism and diplomacy is essential to establishing trust and achieving success in this position.</div><div></div><div><b><br>
This is a Corporate position which may be located at an available bank division location across our nine-state footprint in AZ, CO, ID, MT, NV, TX, UT, WA, or WY. </b><b>Click here to learn more about our bank divisions.</b></div><div></div><div><b><br>
The mid-rate pay for this position is</b><b> $115,580.93 + / per year (calculated for Kalispell, MT). </b><b>All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background.</b></div><div></div><div><b><br>
WA Applicants ONLY range: $107,009.76 to $160,514.63 a year.</b></div><div></div><div><b><br>
Description</b></div><div></div><div><b><br>
Program Governance &amp; Strategic Alignment</b></div><ul><li>
Plan and manage programs composed of multiple related initiatives that are cross-functional and/or enterprise-wide.</li><li>
Ensure program objectives align to strategic goals and intended business value.</li><li>
Partner with Product leadership to understand goals, outcomes, and sequencing without owning prioritization decisions.</li><li>
Assist leaders and business owners by illuminating tradeoffs, constraints, and dependencies.</li><li>
Participate in quarterly planning to surface cross-team impacts and dependencies.</li></ul><div><b>
Stakeholder &amp; Documentation Management</b></div><ul><li>
Develop and maintain stakeholder maps and communication plans.</li><li>
Build strong, trusted relationships across business, technology, compliance, and vendor partners.</li><li>
Facilitate alignment conversations across stakeholders with competing priorities.</li><li>
Own reporting, executive updates, and program-level dashboards.</li><li>
Create and maintain program documentation, including: Program status reports, risk and decision logs, schedules and budgets, program metrics and performance indicators and lessons learned</li><li>
Lead regular program reviews with executive sponsors and key stakeholders.</li><li>
Identify and communicate emerging risks, issues, and required decisions early.</li></ul><div><b>
Program-Level Resource &amp; Dependency Management</b></div><ul><li>
Coordinate program-level schedules, milestones, and dependencies across initiatives.</li><li>
Perform long-range resource forecasting at the program level.</li><li>
Surface resource constraints and conflicts to leadership with options for resolution.</li><li>
Coordinate shared infrastructure and sequencing to benefit the overall program.</li><li>
Support, mentor, and coach project managers/scrum masters operating within the program.</li></ul><div><b>
Agile, Hybrid, &amp; Traditional Project Delivery</b></div><ul><li>
Lead end to end delivery of initiatives using Agile, Hybrid (Agile + Waterfall), and Waterfall project management methodologies.</li><li>
Ensure adherence to defined project standards, policies, and governance practices.</li><li>
Define and manage project scope, budget, risks, and dependencies.</li><li>
Manage delivery execution, dependencies, and schedules while proactively removing impediments and roadblocks.</li><li>
Partner with sponsors and stakeholders to plan, execute, and govern projects.</li><li>
Lead cross functional teams to deliver outcomes.</li><li>
Communicate project status through structured meetings, reporting, and documentation.</li><li>
Ensure accurate project documentation, approvals, and audit readiness.</li><li>
Manage transition from project completion to operational handoff.</li><li>
Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date.</li></ul>
About You:
<div><div><div><b>
Qualifications</b><br>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div></div><div><div><div><div><b><br>
Education</b></div></div><div><div><div><div><b><br>
Required/Preferred</b></div><div><b><br>
Education Level</b></div><div><b><br>
Description</b></div></div><div><div><br>
Required</div><div><br>
Bachelor&rsquo;s Degree</div><div><br>
Bachelor's Degree in a business-related discipline, such as organizational management, marketing, finance, or information technology.</div></div></div></div></div></div><div><div><div><div><b><br>
Experience</b></div></div><div><div><div><div><b><br>
Required/Preferred</b></div><div><b><br>
Experience Level</b></div><div><b><br>
Description</b></div></div><div><div><br>
Required</div><div></div><div><br>
A minimum of 4 years hands-on experience as a program manager and a project manager/scrum master for large, complex projects within a banking or business environment, with a minimum of 2 years as a program manager.</div></div><div><div><br>
Required</div><div></div><div><br>
A minimum of 2 years experience with nCino Commercial Loan Origination System.</div></div><div><div><br>
Required</div><div><br>
Advanced / Specialized Knowledge</div><div><br>
Experience working with various project management methodologies (i.e. Waterfall, Agile, Scrum, SDLC) and various tools (i.e. Microsoft Project, Workfront, ADO, Jira, Confluence).</div></div><div><div><br>
Preferred</div><div></div><div><br>
A minimum of 4 years experience managing projects or programs in banking industry.</div></div><div><div><br>
Preferred</div><div></div><div><br>
A minimum of 4 years experience managing projects or programs in IT.</div></div><div><div><br>
Preferred</div><div><br>
1 year</div><div><br>
A minimum of 2 years experience planning and problem solving with product management and delivery teams.</div></div></div></div></div></div><div><div><div><div><b><br>
Would an equivalent combination of relevant education and work experience be considered?: </b>Yes</div></div></div></div><div><div><div><div><b><br>
License/Certification</b></div></div><div><div><div><div><b><br>
Required/Preferred</b></div><div><b><br>
License/Certification</b></div><div><b><br>
Description</b></div></div><div><div><br>
Required</div><div></div><div><br>
CSM, SAFe, or similar certification; or ability to obtain within 6 months.</div></div><div><div><br>
Required</div><div><br>
Project Management Professional</div><div><br>
PMP certification. In lieu of certification, the candidate can have an additional 2 years as a project manager.</div></div><div><div><br>
Preferred</div><div></div><div><br>
nCino certification.</div></div><div><div><br>
Preferred</div><div></div><div><br>
ACSM or CSP-SM certification</div></div><div><div><br>
Preferred</div><div><br>
Program Management Professional</div><div><br>
PgmP certification</div></div></div></div></div></div><div><div><div><b><br>
Required Skills and Abilities</b></div><ul><li>
A significant level of trust, credibility, diplomacy, and professionalism is required. In-depth dialogues, conversations and explanations with customers, indirect reports, and outside vendors to support design and development of integrated solutions.</li><li>
Coaching skills and ability to motivate, influence, educate and/or advise others on matters of significance.</li><li>
Demonstrate strong communication (written, verbal, and inter-personal) and presentation skills.</li><li>
Ability to work both independently and in a team-oriented, collaborative environment.</li><li>
Ability to conform to shifting priorities, demands, and timelines.</li><li>
Strong analytical and problem- solving skills.</li><li>
Ability to elicit cooperation from a wide variety of sources, including upper management, coworkers, and customers.</li><li>
Ability to learn, understand, and apply new technologies, techniques, and procedures.</li><li>
Excellent customer skills.</li><li>
Excellent relationship development skills, with the ability to balance work and interaction with bank and corporate stakeholders using a customer-oriented attitude.</li></ul></div></div></div><div></div><div><div><div><b><br>
Additional Requirements</b></div></div><div><div><div><div><b><br>
Travel</b></div></div><div><div><div><br>
Up to 10% travel required: (e.g. 2 days/month) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Travel will be necessary to conduct the duties of this job, and the employee must have the ability to drive and have proper licensing.<br>
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<div><div><div><div><b>Working Conditions</b></div></div><div><div><div><div><b><br>
Environment: </b>Indoors, a climate-controlled shared work area.</div></div><div><div><b><br>
Noise Level: </b>Moderate noise; not extreme or excessive; within reasonable limits.</div></div><div><div><b><br>
Lifting: </b>Light work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. The employee is constantly required to stand and walk.</div></div></div></div></div></div><div><div><div><div><b><br>
Vision</b></div></div><div><div><div><br>
Close visual acuity to prepare and analyze data and figures, view a computer terminal, and read the computer screen, printed materials, and handwritten materials.</div></div></div></div></div><div><div><div><div><div><b><br>
Physical Activities</b></div><div><b><br>
Frequency</b></div></div><div><div><br>
Balancing: Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces.</div><div><br>
Infrequent &ndash; rare.</div></div><div><div><br>
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms.</div><div><br>
Infrequent &ndash; rare.</div></div><div><div><br>
Crawling: Moving about on hands and knees or hands and feet.</div><div><br>
Infrequent &ndash; rare.</div></div><div><div><br>
Crouching: Bending the body downward and forward by bending leg and spine.</div><div><br>
Occasional &ndash; now and then.</div></div><div><div><br>
Feeling: Perceiving attributes of objects such as size and shape, temperature or texture by touching with skin, particularly that of the fingertips.</div><div><br>
Infrequent &ndash; rare.</div></div><div><div><br>
Fingering: Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand as in handling.</div><div><br>
Daily.</div></div><div><div><br>
Grasping: Applying pressure to an object with the fingers and palm.</div><div><br>
Occasional &ndash; now and then.</div></div><div><div><br>
Kneeling: Bending legs at knee to come to a rest on knee or knees.</div><div><br>
Occasional &ndash; now and then.</div></div><div><div><br>
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position.</div><div><br>
Occasional &ndash; now and then.</div></div><div><div><br>
Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.</div><div><br>
Infrequent &ndash; rare.</div></div><div><div><br>
Pulling: Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.</div><div><br>
Infrequent &ndash; rare.</div></div><div><div><br>
Repetitive Motion: Making substantial movements (motions) of the wrists, hands, and/or fingers.</div><div><br>
Daily.</div></div><div><div><br>
Stooping: Bending body downward and forward by bending spine at the waist.</div><div><br>
Infrequent &ndash; rare.</div></div><br>
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What We Offer:
<div><b>
COMPENSATION &amp; BENEFITS:</b> Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!</div><div></div><div><b><i><br>
We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.</i></b></div><div></div><div><b><i><br>
Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.</i></b></div><div></div><div><b><i><br>
No Recruiters or unsolicited agency referrals please.</i></b></div></div>

Corporate nCino Program Manager

City of Kalispell

JOB
<br>CITY OF KALISPELLJob DescriptionAn Equal Opportunity Employer (The City of Kalispell is establishing a hiring list for future openings) Class Title: Firefighter/Paramedic/EMT/EMT AdvancedDepartment: Fire Department Union: The International Association of Firefighters, Local Union #547Salary: EMT-Paramedic FY26 wages: $29.53 ($26.85 Probationary Wage + $2.68 Paramedic Pay) FY27 wages: $30.87 ($27.92 Probationary Wage + $2.95 Paramedic Pay)EMT Advanced FY26 wages: $27.89 ($26.85 Probationary Wage + $1.04 EMTA Pay)FY27 wages: $29.01 ($27.92 Probationary Wage + $1.09 EMTA Pay)Benefits: 100% paid health insurance for employees & reduced rates for dependents. State retirement plan, 3-weeks’ vacation, paid sick leave, 10 State and Federal holidays. This position may be participating in a *VEBA program.FLSA: Non-ExemptDate: April 17, 2026GENERAL PURPOSE: Performs a wide variety of all-risk responses, technical work in fire suppression, emergency aid, hazardous materials, and fire prevention activities. Work includes performance of hazardous tasks under emergency conditions which may require strenuous exertion under such conditions as smoke and cramped surroundings. A large part of the time is spent on the performance of routine duties at a fire station in cleaning, maintenance, and repair of property and equipment. Considerable time is also spent maintaining skills through drills and other forms of testing This includes risk reduction and prevention, fire suppression, rescue, and hazardous materials operations. The department also provides basic and advanced life support emergency medical response, treatment, and medical transportation. The Fire Department provides all-risk response inside the city limits, emergency medical response to a large service area outside of the city limits, and hazardous materials response statewide. Firefighters may also be called upon to provide office, administrative and/or technical support to Fire Administration on a regular or special projects basis.SUPERVISION RECEIVED: Performs under the general guidance of senior Fire Department members, company officers, and chief officers in accordance with department standard operating guidelines, EMS protocols, department rules and regulations, city policy, and state and federal law.SUPERVISION EXERCISED: Provide general supervision and guidance to Fire Department members with less seniority.Provide general supervision and guidance to station visitors, tour attendees, and general public as appropriate.Provide supervision, guidance, and precept ride-a-longs, EMS students, and interns. ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES: Response 50%: Respond to emergency and non-emergency incidents as a member of an emergency services team. Operate fire apparatus and firefighting equipment under emergency conditions. Perform medical care with professional licensure through the State of Montana in accordance with current EMS protocols and scope of practice. Respond from off-duty as needed for additional staffing. May function as a member of a specialized team.Station Duties 35%: Inspect and test fire apparatus and firefighting equipment. Perform general maintenance work, upkeep of fire facilities, and equipment. Performs general maintenance work in the upkeep of department property, cleans and washes walls and floors, cares for grounds around station; makes minor repairs, washes, hangs and dries hose; washes, cleans, polishes, maintains and tests apparatus and equipment. Participate in continuing education and training. Timely and accurate completion of job-related reports including but not limited to patient care reports and payroll documentation.Public Education and Fire Prevention 10%: Participate in public education events including, but not limited to station tours, fire prevention training, fire inspections, preplanning, and visiting schools.Other Duties as Assigned 5%: Writes and maintains accurate reports, charts, and software entries. Performs other duties as assigned.COMPETENCIES: Exhibits behavior consistent with the mission, vision, and values of the City of Kalispell and Kalispell Fire Department. Ability to perform prolonged and arduous work under adverse conditions and to maintain an adequate level of physical fitness at all times.Ability to learn a wide variety of firefighting duties and methods within a reasonable working test period.Furthers the mission, vision, and values of the City and Fire Dept. through excellent customer service, creative problem solving, decision making and stewardship of City resources.Contributes to a learning/thinking/renewing department through customer feedback and continuous improvement. Provides teaching, mentoring and motivation to other employees within the organization through the sharing of knowledge, skills, and information; is proactive in performing and improving his/her own work and suggests and participates in projects and activities to improve the function of the entire organization. Demonstrates emotional intelligence in day-to-day work, decision making and problem solving.Initiates and suggests actions to improve departmental and City operations, employee performance, morale, and work methods.Demonstrates a commitment to provide, and require excellent customer service through cooperative team and individual efforts.MINIMUM QUALIFICATIONS (Education and Experience): Graduation from a high school, vocational school or GED.Must be 18 years or older at the time of employment.Also see “Special Requirements” section for more details.You must submit with your application a successful completion (passing) of your Candidate Physical Ability Testing (CPAT). CPAT must be taken within the 12 months prior to the application due date either through the Montana Firefighter Consortium or an accredited testing company.PREFERRED QUALIFICATIONSOne (1) year experience or more providing emergency services.Paramedic or Advanced-EMT licensure College level degree in fire science or another applicable field.NFPA Hazardous Materials Technician. Pro Board and/or IFSAC Firefighter I credential or higher.KNOWLEDGE, SKILLS & ABILITIES: Knowledge, skill, and ability to perform as an Emergency Care Provider in accordance with scope of practice as outlined by professional licensure with the State of Montana and in accordance with local protocol.Knowledge of or ability to learn two-way radio use in conformance with FCC rules and regulations. Skilled in the safe and efficient operation of the tools and equipment related to the position.Skilled in performing emergency medical assessments and appropriate treatments. Ability to learn the operation of fire suppression and other emergency equipment. Ability to perform strenuous and peak physical effort during emergencies, training, or station maintenance activities for prolonged periods of time under conditions of extreme heights, intense heat, cold, smoke, or other toxic atmospheres.Ability to act effectively in emergencies and stressful situations.Ability to memorize the geography, streets, hydrants and building locations in the geographic areas served, as well as individual characteristics of buildings, including construction, hazards, and built-in protection devices.Ability to follow verbal and written instructions. Ability to communicate effectively orally and in writing.Ability to establish effective working relationships with employees, other agencies, and the public.Ability to think clearly, to reason and react quickly and calmly in hazardous and potentially life-threatening situations.Ability to remain professional in a manner that protects the interests of the community, city, and department, at times under stressful and demanding situations.Ability to recall facts and conditions observed while under severe physical and/or emotional stress.Ability to use tools and equipment effectively and safely (section J) along with additional tools and other equipment as assigned.Ability to safely drive and operate department vehicles in all driving and weather conditions.Ability to receive and follow written and verbal instruction.Ability to learn and effectively use computers and programs provided for the performance of job duties.Ability to work as a member of a team comprised of those with varying background and experience levels.Ability to meet the special requirements listed below.SPECIAL REQUIREMENTS: Must possess a valid Montana State driver's license before operating any department vehicles and/or within 60 days of hire. The applicant’s driving history will be reviewed and taken into consideration. Must possess or obtain a State of Montana Emergency Care Provider licensure of the level advertised in the position announcement within 30 days.If hired as an EMT-basic, employee will be required to complete an Advanced EMT course in-house within 12 months of hire as a condition of employment. TOOLS AND EQUIPMENT USED: Fire apparatus, fire firefighting equipment, personal protective equipment, ladders, emergency medical equipment, emergency vehicles, air/gas monitors, radiation monitors, thermal imaging cameras, radio, pager, personal computer, phone, cell phone.PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. Firefighters must be able to drag 165 pounds at a minimum, must be able to carry at waist level 100 pounds, and be able to lift 24 pounds to the height of the shoulder. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Kalispell is an Equal Opportunity Employer. In compliance with the ADA, the city will provide reasonable accommodation to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodation with the employer.While performing the duties of this job, the employee regularly works in outside-weather conditions. The employee occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes, or airborne particles, toxic or caustic chemicals, radiation, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate, except during certain firefighting or EMS activities when noise levels may be loud.The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.SELECTION GUIDELINES: Written and signed City of Kalispell Job Applications will be reviewed.Applicants will be required to submit proof of passing a physical ability test with their application.Candidate Physical Ability Testing (CPAT) will be offered through Montana Firefighter Testing Consortium annually. CPAT’s not taken through the consortium must be taken through an accredited testing company.CPAT’s must be taken within the 12 months prior to the application due date.Note: Because this is considered a strenuous physical test, we highly recommend you consult with your health care provider before participating.Johnson-Roberts Personal History Questionnaire will be completed and reviewed.Applicants will be interviewed and evaluated by an oral board.Successful applicants will be ranked on a list for hire. Applicants selected for hire must pass a post-offer comprehensive physical exam, fingerprint background check, background investigation, reference checks, drug, and tobacco screening per MCA, prior to employment start date. Per MCA 7-33-1902 a paid firefighter hired on or after July 1, 2019, must be tobacco free. *VEBA (Voluntary Employee Benefit Association) is a tax-exempt health reimbursement account used by employees and their eligible dependent to pay for eligible medical expenses. The plan is funded by an employee’s sick and/or vacation banked hours upon leaving City employment. Posting Date: April 17, 2026Closing Date: Applications must be received by 4:00 pm on June 16, 2026 ONLY CANDIDATES SELECTED FOR INTERVIEWS WILL BE CONTACTED. A City application can be obtained from: · The Human Resource Department with the City of Kalispell, 201 1st Ave East, Kalispell, MT. Phone (406)758-7774 or (406)758-7757; or· Kalispell Job Service, 427 1st Ave E, Kalispell, MT 59901. Phone (406)758-6200; or· Online at the City of Kalispell website: https://www.kalispell.com/236/Human-Resources Approval: ___________________________________ Date: ____________________________ Department Head/Supervisor Approved: ___________________________________ Date: ____________________________ Human Resources Director Approval: ___________________________________ Date: ____________________________ City Manager/Hiring Authority Revision Date: 4/08/26

Firefighter/Paramedic/EMT/EMT Advanced

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