branded channel activation manager - ecommerce

sales manager

sales associate

outdoor sales executive

visual merchandiser

branded channel activation manager - ecommerce Jobs in Dubai

retail visual merchandiser

Perfume Unlimited LLC

Job SummaryWe are seeking an experienced and results-driven Retail Manager to oversee retail operations, drive sales performance, and ensure exceptional customer service across assigned stores. The ideal candidate will be responsible for leading store teams, achieving business targets, maintaining operational excellence, and ensuring compliance with company policies and brand standards.Key Responsibilities<ul><li>Oversee the daily operations of assigned retail stores to ensure smooth and efficient business performance.</li><li>Drive sales growth by achieving monthly, quarterly, and annual sales targets.</li><li>Monitor store performance through sales analysis, KPIs, and productivity reports.</li><li>Lead, coach, motivate, and develop Store Managers and retail staff to maximize performance.</li><li>Ensure high standards of customer service and promptly resolve customer complaints.</li><li>Conduct regular store visits to ensure compliance with company policies, SOPs, and brand standards.</li><li>Ensure visual merchandising standards are consistently maintained across all stores.</li><li>Monitor inventory levels, stock movements, and coordinate with the warehouse to maintain optimum stock availability.</li><li>Review sales, inventory, and operational reports and provide recommendations for business improvement.</li><li>Manage store staffing requirements, employee attendance, scheduling, and performance evaluations.</li><li>Coordinate promotional campaigns, product launches, and seasonal activities with the marketing team.</li><li>Control operational expenses and ensure cost-effective store management.</li><li>Ensure compliance with cash handling procedures, security policies, and health &amp; safety regulations.</li><li>Collaborate with the HR Department on recruitment, onboarding, training, disciplinary matters, and employee engagement.</li><li>Maintain regular communication with Head Office by providing operational updates, reports, and business insights.</li><li>Identify opportunities to improve customer experience, operational efficiency, and overall profitability.</li></ul>Requirements<ul><li>Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field.</li><li>Minimum 5&ndash;8 years of experience in retail operations, with at least 3 years in a Retail Manager or similar leadership role.</li><li>Strong leadership, people management, and coaching skills.</li><li>Proven track record of achieving sales targets and driving business growth.</li><li>Excellent analytical, problem-solving, and decision-making abilities.</li><li>Strong knowledge of retail operations, inventory management, and visual merchandising.</li><li>Proficiency in Microsoft Office and retail POS/ERP systems.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work under pressure and manage multiple store operations.</li><li>Valid UAE driving license is an advantage.</li><li>Immediate joiners are highly preferred.</li></ul>Key Competencies<ul><li>Leadership &amp; Team Management</li><li>Retail Operations</li><li>Sales &amp; Business Development</li><li>Customer Service Excellence</li><li>Inventory &amp; Stock Management</li><li>Performance Management</li><li>Business Analysis &amp; Reporting</li><li>Communication &amp; Interpersonal Skills</li><li>Problem Solving &amp; Decision Making</li><li>Time Management</li></ul>Pay: Up to AED15,000.00 per monthWork Location: In person

Retail Manager (Perfume and Cosmetics Experience Only)

Hermès

<div>Responsibilities
People Development &amp; Team Management
<ul><li>Participate in the recruitment, selection, and onboarding of new team members
</li><li>Provide daily supervision, coaching, and support to the sales team.
</li><li>Organize and lead daily morning briefings and team communication sessions.
</li><li>Drive team engagement and support the achievement of individual and store sales objectives.
</li><li>Assess team performance and identify high-potential talent.
</li><li>Create and implement individual development plans and performance improvement plans when required.
</li><li>Conduct monthly touch-base meetings and annual performance evaluations.
</li><li>Lead the sales team within assigned m&eacute;tiers and support overall boutique leadership in the absence of other Floor Managers.
</li><li>Foster a culture of collaboration, accountability, integrity, and mutual respect.
</li><li>Recognize individual and team achievements and celebrate success.
</li>Promote continuous learning through product knowledge and service excellence training. 
<li>
</li></ul>Sales &amp; Client Experience
<ul><li>Maintain a strong and visible leadership presence on the sales floor through Manager on Duty (MOD) coverage.
</li><li>Ensure exceptional client experience and embody the Herm&egrave;s service philosophy.
</li><li>Coach teams on clientelling, relationship building, and luxury selling techniques.
</li><li>Identify commercial opportunities through weekly business reviews by m&eacute;tier.
</li><li>Monitor deliveries, special orders, and key business drivers.
</li><li>Take ownership of achieving annual sales objectives for assigned product categories.
 
Monitor CRM performance and ensure quality client capture and engagement.
</li><li>Build and maintain relationships with top clients and support strategic client initiatives.
</li><li>Make key business decisions and oversee store operations during Store Director visits and travel periods.
</li>Drive cross-selling and maximize opportunities across product categories. 
<li>
</li></ul>Operations &amp; Compliance
<ul><li>Ensure all company policies, procedures, and operational standards are consistently implemented and followed.
</li><li>Complete Daily Sales Reports accurately and provide qualitative business insights.
</li><li>Anticipate staffing requirements and manage scheduling effectively.
</li><li>Monitor attendance, vacation planning, and workforce management in partnership with HR and Sales &amp; Service Support teams.
</li><li>Support stock management, inventory controls, and operational processes.
</li><li>Maintain a safe, compliant, and highly organized boutique environment.
</li>Ensure accurate execution of audits, stock takes, and operational controls. 
<li>
</li></ul>Product &amp; Business Management
<ul><li>Manage assigned m&eacute;tiers/product categories across sales performance, inventory, training, and visual merchandising.
</li><li>Analyze sales trends and market opportunities to provide buying recommendations.
</li><li>Partner with Visual Merchandising teams to optimize product presentation and support commercial priorities.
</li><li>Monitor stock levels, sell-through, replenishment needs, and stock rotation.
</li><li>Ensure team members maintain strong product knowledge and effectively communicate Herm&egrave;s craftsmanship and heritage.
</li>Identify business opportunities and develop action plans to improve category performance 
<li>
</li></ul>Measures of success
<ul><li>Achievement of sales and profitability targets for assigned m&eacute;tiers/product categories.
</li><li>Delivery of exceptional client experience, resulting in strong client loyalty and CRM performance.
</li><li>Development and engagement of a high-performing team through effective coaching, feedback, and talent management.
</li><li>Maintenance of operational excellence, including compliance with company policies, scheduling, reporting, and stock management.
</li><li>Effective management of inventory, sell-through, and product availability to support business objectives.
</li>Demonstration of leadership, integrity, and accountability while fostering a positive and collaborative team culture. 
<li>
</li></ul>EXPERIENCE
<ul><li>Minimum 5+ years of experience in luxury retail, premium fashion, hospitality, or a client-focused environment.
</li><li>Previous management or leadership experience with responsibility for people development.
</li><li>Proven track record of achieving and exceeding sales targets.
</li><li>Strong experience in clienteling and relationship management.
</li><li>Experience conducting performance reviews, coaching, and talent development.
</li><li>Sound understanding of retail operations, inventory management, and visual merchandising.
</li><li>Strong analytical skills with the ability to interpret business performance indicators.
</li><li>Excellent communication and stakeholder management skills.
</li><li>Deep appreciation for luxury service standards and client experience.</li></ul></div>

Head of Fashion Accessories, Silk & Beauty

Scope Investment

<h2>About the Company</h2> Al Boom Marine is a well-established marine and leisure company in the UAE, offering a wide range of marine products, equipment, water sports, and lifestyle solutions. With a strong focus on quality, customer service, and industry expertise, the company serves both marine enthusiasts and professional customers.<h2> </h2><h2>About the Role</h2> The Sales Associate is responsible for delivering an excellent in-store customer experience while supporting the achievement of sales targets. The role involves understanding customer needs, recommending suitable products, maintaining strong product knowledge, and ensuring the store is presented and operated to high standards. <h2>Job Responsibilities</h2><h3> </h3><h3>1. Customer Service &amp; Sales</h3><ul><li>Greet customers warmly and assist them in identifying their needs and preferences.</li><li>Deliver excellent customer service by providing product information, offering alternatives, and cross-selling or upselling products.</li><li>Maintain in-depth knowledge of the store’s product range, ongoing promotions, and brand initiatives.</li><li>Handle customer inquiries and complaints professionally, escalating when necessary.</li><li>Achieve and exceed individual and store-level sales targets (KPIs) on a daily, weekly, and monthly basis.</li></ul><h3> </h3><h3>2. Store Operations</h3> <ul><li>Ensure merchandise is displayed and replenished in accordance with visual merchandising standards.</li><li>Maintain cleanliness, organization, and overall appearance of the store and fitting rooms.</li><li>Follow stock management processes, including receiving, price tagging, and storing products.</li><li>Assist in periodic stock takes, inventory audits, and reporting of discrepancies.</li></ul><h3> </h3><h3>3. Cash Handling</h3> <ul><li>Operate the POS (Point of Sale) system efficiently.</li><li>Accurately process customer transactions, returns, and exchanges.</li><li>Handle cash and card transactions in compliance with company policies and procedures.</li></ul><h3> </h3><h3>4. Team Collaboration</h3> <ul><li>Proactively engage in team meetings, sales huddles, and product knowledge sessions to stay aligned with store goals and initiatives.</li><li>Communicate operational challenges, customer feedback, or product-related issues promptly to the Store Manager to support continuous improvement and customer satisfaction.</li></ul><h2> </h2><h2>Job Requirements</h2> <ul><li>Previous experience in retail sales or customer service, preferably in a premium retail, marine, sports, or lifestyle environment.</li><li>Strong communication, interpersonal, and customer service skills.</li><li>Confident and proactive approach to selling and achieving sales targets.</li><li>Good product-learning ability and willingness to develop knowledge of marine and leisure products.</li><li>Ability to identify customer needs and recommend appropriate products or alternatives.</li><li>Basic knowledge of POS systems, cash handling, and retail store operations.</li><li>Good organizational skills with strong attention to detail.</li><li>Ability to work effectively as part of a team in a fast-paced retail environment.</li><li>Flexible to work weekends, public holidays, and varied shifts when required.</li><li>Fluency in English; additional languages, particularly Arabic or Russian, would be an advantage.</li></ul>

Sales Associate - Retail

hs ai2

Graphic Designer Company: hs ai2 Location: Dubai, United Arab Emirates Employment Type: Full-Time Job Overview hs ai2 is a forward-thinking and dynamic company seeking a creative and highly skilled Graphic Designer to join our growing team in Dubai. The ideal candidate will have a passion for design and a strong portfolio that demonstrates their expertise in creating compelling visual content across various media. This is an excellent opportunity for a talented individual to contribute to our brand's visual identity and play a key role in our marketing and communication efforts. Responsibilities • Conceptualise and create visually appealing designs for a wide range of marketing materials, including brochures, advertisements, social media content, and digital banners. • Develop and maintain our company's brand identity, ensuring consistency across all visual communications. • Collaborate closely with the marketing and content teams to produce high-quality assets that align with campaign goals. • Manage multiple design projects from concept through to completion, working methodically to meet deadlines. • Prepare final artwork and files for both print and digital platforms, ensuring they meet technical specifications. • Stay current with industry trends, design tools, and software to bring fresh and innovative ideas to the team. • Translate project requirements and briefs into engaging and effective visual designs. Qualifications • Proven experience as a Graphic Designer or in a similar role, supported by a strong and diverse portfolio. • Expert proficiency in the Adobe Creative Suite, particularly InDesign, Illustrator, and Photoshop. • A strong understanding of design principles, including typography, colour theory, and layout composition. • Excellent attention to detail and a keen eye for aesthetics. • Strong communication and collaboration skills, with the ability to articulate creative concepts clearly. • A degree or diploma in Graphic Design, Fine Arts, or a related discipline is preferred. • Experience with motion graphics or video editing (e.g., After Effects, Premiere Pro) would be an advantage. What We Offer • A competitive salary package. • The opportunity to work in a creative, collaborative, and supportive environment. • A role with significant impact on the company's brand and visual presence. • Opportunities for professional development and career progression.

Graphic Designer (1)

<div>
 
 JOB TITLE:
 
 
 LEARNING &amp; DEVELOPMENT MANAGER
 
 
 
 
 REPORTS TO:
 
 HR DIRECTOR
 
 
 
 LOCATION:
 
 DUBAI HEAD OFFICE
 
 
 
 ORGANISATION UNIT:
 
 HUMAN RESOURCES
 
 
 
 SCOPE OF JOB:
 
 
 
 Assume responsibility for setting the Learning &amp; Development direction HME to reach the 5 days of learning for all employees each year through the creation and delivery of meaningful learning programmes.
 
 
 The L&amp;D manager will lead the Retail Training Manager to focus on development within the retail community and proactively focus on head office and management development to reinforce this community with aligned training. Collaborate with the HRBP community to identify and support with the development of key talent.
 
 
 
 DIRECT REPORTS:
 
 2 (Retail training Manager, L&amp;D Executive)
 
 
 
 Responsibilities
 
 
 
 
 VISION / STRATEGIC THINKING
 
 
 
 <ul>
 <li>
 Define and implement the regional L&amp;D strategy aligned with HR Director, the regional B+2 business goals and the Herm&egrave;s group learning vision.
 </li>
 <li>
 Collaborate with the retail training manager to agree the annual retail learning plan in line with the vision and focuses of HME.
 </li>
 <li>
 Drive innovation in learning through digital tools including My Click H, My Campus and regionally The Hub, experiential learning and blended learning approaches.
 </li>
 <li>
 Monitor trends in the industry and region to highlight best practices to develop the learning offer.
 </li>
 <li>
 Collaborate with Europe/Global and regional HR teams to align talent initiatives with the Herm&egrave;s Group processes and regional talent objectives.
 
 
 </li>
 </ul>
 
 HEAD OFFICE &amp; MANAGEMENT DEVELOPMENT
 
 
 
 <ul>
 <li>
 Take ownership of all head office employee learning and development including needs analysis, delivery or sourcing of suitable training and roll out and follow up to ensure its positive impact.
 </li>
 <li>
 Act as a key partner to the HRBPs, HR Director and management team to identify and develop key talent.
 </li>
 <li>
 Design and deliver key talent development programmes including:
 
 
 </li>
 </ul>
 Management Development Programmes
 
 
 UAE National specific development paths
 
 
 High potential and leadership development initiatives across the region.
 
 
 <ul>
 <li>
 Collaborate with HRBPs on business needs and the development of identified successors to create tailored learning plans to build strength across the HME team.
 </li>
 <li>
 Oversee the Retail Training Manager to ensure consistent, high-quality learning delivery across the store in the Middle East.
 
 
 </li>
 </ul>
 
 MEASURE LEARNING IMPACT
 
 
 
 <ul>
 <li>
 Evaluate training effectiveness and continuously improve learning content and delivery methods.
 </li>
 <li>
 Ensure all administration related to Retail Learning practices is accurately maintained for annual HR reporting.
 </li>
 <li>
 Manage L&amp;D performance against key metrics to track the department&rsquo;s commercial impact.
 </li>
 <li>
 Proactively manage the L&amp;D department budget.
 
 
 </li>
 </ul>
 
 TEAM DEVELOPMENT
 
 
 
 <ul>
 <li>
 Lead and develop the L&amp;D team to ensure all members are able to perform and deliver at their best.
 
 
 </li>
 </ul>
 
 MEASURES OF SUCCESS
 
 
 
 <ul>
 <li>
 Develop and launch key Learning &amp; Development programmes for HME that align with the regional HR and Commercial strategy.
 </li>
 <li>
 Able to act as the key referent for all L&amp;D support and partner with varied stakeholders.
 </li>
 <li>
 Ability to work independently and collaboratively in a dynamic environment.
 </li>
 <li>
 Excellent interpersonal and communication skills.
 </li>
 <li>
 Highly organised with a strong retail (or similar industry) understanding.
 </li>
 <li>
 Ability to roll out and communicate key initiatives and drive clear, commercial conclusions.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum of 7 years of experience in HR management, with a focus on talent Development, Training or Learning &amp; Development preferably within retail or a similar client orientated industry.
 </li>
 <li>
 Proven experience of building and managing talent programmes.
 </li>
 <li>
 Strong understanding of learning frameworks and employee development.
 </li>
 <li>
 Excellent communication and facilitation skills.
 </li>
 <li>
 Excellent strategic thinking, communication, and interpersonal skills.
 </li>
 <li>
 Proficiency in HR software and Microsoft Office Suite.
 
 
 </li>
 </ul>
 
 This job description is intended to outline the primary duties, responsibilities, and qualifications for the role. It is not an exhaustive list of all tasks or responsibilities. As business needs evolve, job duties may change and employees may be required to take on additional responsibilities or participate in new projects consistent with the nature and level of the position. Flexibility, adaptability, and willingness to support the broader objectives of the organization are expected as part of this role.
 
 
 
 A creator, artisan and seller of high-quality objects since 1837, Herm&egrave;s is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Herm&egrave;s cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal m&eacute;tiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
</div>

Learning & Development Manager

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering &amp; retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world&rsquo;s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we&rsquo;d love to have you onboard.
As Retail Platforms &amp; Product Manager , you will be responsible for defining, building and continuously evolving dnata's standardised inflight retail technology platform end-to-end, including product strategy, in-house and partner-led development, the platform's data model and integration layer, and overall delivery, ensuring all components work seamlessly together to provide a reliable and scalable solution that supports retail operations across multiple airline customers. The role is based full-time in our Dubai office and will include occasional business travel to international dnata stations.
In this role, you will:
<ul><li>Define and lead the Data, Analytics and Technology Innovation roadmap, partnering with Enterprise Data &amp; Analytics and IT to deliver robust data platforms, automated pipelines, effective data governance, and Master Data Management.
</li><li>Be accountable for the product strategy, roadmap, governance and continuous evolution of the inflight retail technology platform, determining for each component whether it is built in-house, developed by a partner or sourced as an off-the-shelf solution, and driving performance across the resulting portfolio.
</li><li>Define and governs the platform's standardised data model Canonical Data Model (CDM) and integration platform (iPaaS), ensuring all owned applications, partner solutions and airline programme integrations conform to a single, coherent data and integration standard, in coordination with group functions including cyber security, infrastructure and data governance.
</li><li>Lead the design, development and ongoing management of in-house platform components and applications, working across group engineering teams to deliver agreed architecture, security and quality standards.
</li><li>Lead the selection, implementation and governance of third-party technology solutions supporting the inflight retail platform, in line with group procurement, legal and financial requirements.
</li><li>Oversee commercial and product relationships with third-party partners and vendors, ensuring contracts, service levels and product commitments are clearly defined and delivered.
</li><li>Drive end-to-end delivery of platform development and implementation programmes across inhouse, partner and third-party workstreams, managing resources, risks and dependencies to agreed milestones, budgets and quality standards.
</li><li>Ensure all platform components and partner integrations comply with established architecture, integration, security and data governance standards, working closely with Cyber Security, Infrastructure, Data Governance and Finance teams.
</li><li>Actively embody, promote and advocate the organisation's core values in all interactions, decisions and work practices, serving as a role model for ethical behaviour and an inclusive, respectful workplace.
</li></ul><h5 class="jobSectionHeader">Qualification
</h5>To be considered for the role, you must meet the below requirements:
<ul><li>Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering or a related field.
</li><li>Minimum 8 years of experience in platform, product or programme management roles with accountability for end-to-end delivery.
</li><li>Proven experience managing third party technology vendors, including selection, commercial negotiation and contract management.
</li><li>Experience as a product owner or product manager on a platform or SaaS product.
</li><li>Experience delivering programmes with multiple concurrent workstreams within a corporate governance environment.
</li><li>Expert understanding of enterprise integration concepts, including Application Programming Interfaces (APIs), data exchange and integration middleware, sufficient to engage credibly with architects and development partners on integration design and delivery.
</li><li>Excellent stakeholder management and communication skills.
</li><li>Able to operate across commercial, technical and operational audiences both internally and externally.
</li>Strong programme oversight skills and the ability to maintain clarity across a complex, multi-vendor delivery landscape. 
<li>
</li></ul> 
You will have an edge, if you have:
<ul><li>Formal product management certification (e.g. AIPMM, Pragmatic Institute) or programme/project management qualification.
</li><li>Experience in inflight retail, airline catering, travel retail or a related aviation, hospitality or logistics domain.
</li><li>Experience with ERP integration programmes such as Oracle Fusion or Microsoft Business Central.
</li><li>Experience managing offshore or nearshore development partners.
</li><li>Familiarity with point-of-sale systems, payment processing platforms or crew-facing retail applications.
</li>Exposure to Product Information Management (PIM) systems, financial reconciliation platforms or demand forecasting solutions. 
<li>
</li></ul> 
At dnata, part of Emirates Group, we&rsquo;re committed to providing our employees with opportunities to grow and develop in their careers. So if you&rsquo;re looking for a challenging and rewarding opportunity, apply today and join our team! 
Recruitment Process and Timeline
dnata, part of Emirates Group, is an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via our Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role.
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That&rsquo;s on top of transport benefits, life insurance and more. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website - www.emirates.com/careers</div>

Retail Platforms & Product Manager, dnata Catering & Retail

Al-Futtaim

<div>Job Requisition ID: 179639
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 

Overview Of The Role: 
<ul><li>
The Learning &amp; Development Specialist is responsible for ensuring the delivery of effective learning solutions across store and regional levels, aligned with the co-worker journey, business priorities, and brand competence of IKEA. The role involves planning, coordinating, and monitoring learning activities in accordance with the Learning Service Level Agreement (SLA) to achieve impactful learning outcomes. The specialist collaborates closely with Store Management Teams, HR Business Partners, Regional L&amp;D, and other stakeholders to balance strategic planning with operational execution, ensuring compliance and support for mandatory learning, competence development, and behavioral alignment to the IKEA brand and culture.</li></ul> 

What You Will Do: 
<h4 class="jobSectionHeader">
Learning Planning &amp; SLA Delivery</h4> 
<ul><li>
Translate business and training needs into annual and monthly learning plans aligned with regional priorities and SLA commitments.</li><li>
Ensure learning activities are planned, communicated, and deployed within agreed timelines (monthly, quarterly, annual cycles).</li><li>
Deliver learning plans as per agreed timelines and achieve stakeholder alignment with Store Management, HRBP, Regional L&amp;D.</li></ul><h4 class="jobSectionHeader"> 
Training Deployment &amp; Coordination</h4> 
<ul><li>
Coordinate the end-to-end delivery of learning solutions including classroom, virtual, blended, and self-learning formats in line with learning pathways and priorities.</li><li>
Ensure availability and readiness of facilitators, buddies, and learning resources to meet service expectations.</li><li>
Maintain an active facilitator and buddy pool and deliver learning activities as scheduled.</li></ul><h4 class="jobSectionHeader"> 
Learning Experience &amp; Engagement</h4> 
<ul><li>
Drive learning engagement through campaigns, communication, and social learning initiatives.</li><li>
Promote a strong learning culture aligned with IKEA values and ways of working.</li><li>
Ensure high learning participation and completion rates and execute engagement campaigns effectively.</li></ul><h4 class="jobSectionHeader"> 
Monitoring, Reporting &amp; Quality Assurance</h4> 
<ul><li>
Monitor learning delivery, completion, and certification through agreed platforms and dashboards.</li><li>
Ensure accuracy, compliance, and timely reporting in line with SLA standards.</li><li>
Deliver monthly learning dashboards on time and meet certification and compliance targets.</li></ul><h4 class="jobSectionHeader"> 
Stakeholder Partnership</h4> 
<ul><li>
Act as a learning consultant for Line Managers, HRBP, SMEs, and Regional L&amp;D.</li><li>
Support managers in enabling development, performance cycles, and individual development plans (IDPs).</li><li>
Achieve manager satisfaction and collaboration in the learning process.</li></ul><h4 class="jobSectionHeader"> 
Continuous Improvement &amp; Regional &amp; Retail Division Contribution</h4> 
<ul><li>
Contribute to regional and Retail learning initiatives, projects, and continuous improvement of learning solutions.</li><li>
Share insights, best practices, and learning outcomes with regional stakeholders.</li><li>
Participate actively in regional learning initiatives and projects.</li></ul> 

Required Skills To Be Successful: 
<ul><li>
Strong organisation, planning, and follow-up skills.</li><li>
Proficiency in digital tools and platforms used for learning delivery and coordination.</li><li>
Excellent communication skills with the ability to build relationships with managers, HR, facilitators, and co-workers.</li><li>
Adaptability and ability to work effectively in a fast-paced retail environment.</li></ul> 

What Qualifies You For The Role: 
<ul><li>
Diploma, Higher Diploma, or equivalent vocational qualification in Human Resources, Learning &amp; Development, Business, or a related field.</li><li>
1-3 years of experience in Learning &amp; Development, HR, or a people support role, preferably in a retail, operational, or multi-stakeholder environment.</li><li>
Experience in supporting learning delivery, onboarding, or training coordination.</li><li>
Ability to work with learning systems (LMS), maintain accurate learning records, and track completion, attendance, and certification.</li></ul> 
About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options. 
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip; 

About Al-Futtaim IKEA
GROWING TOGETHER...
We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.
Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.</div>

L&D Specialist

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