electrical engineer

planning engineer

civil engineer

senior planning engineer

civil project engineer

roads design engineer

Acciona- Qatar

Hiring: Light &amp; Heavy Driver We are looking for experienced and responsible Light &amp; Heavy Drivers to join our team. Key Responsibilities:<ul><li>Safely operate light and heavy vehicles in accordance with company policies and traffic regulations.</li><li>Conduct daily pre-trip vehicle inspections and ensure vehicles are roadworthy.</li><li>Report mechanical defects, maintenance issues, or service requirements to the Fleet Supervisor.</li><li>Adhere strictly to local traffic laws, speed limits, and safety regulations.</li><li>Ensure timely and efficient transportation of personnel, materials, and equipment.</li><li>Maintain vehicle cleanliness and complete required documentation accurately.</li><li>Follow all company Health, Safety, and Environment (HSE) requirements.</li></ul>Requirements:<ul><li>Valid Light and Heavy Vehicle Driving License - Manual</li><li>Minimum 2 years of driving experience operating light and heavy vehicles.</li><li>Good knowledge of local roads, traffic regulations, and vehicle safety practices.</li><li>Familiarity with various types of light and heavy vehicles.</li><li>Strong commitment to safe driving and accident prevention.</li><li>Ability to perform basic vehicle checks and identify maintenance concerns.</li><li>Good communication skills and professional attitude.</li></ul>

Light & Heavy Driver (Manual)

Gulf Consulting Group

We are seeking a motivated and skilled Architectural Engineer to join our team. The selected candidate will assist the design team in delivering architectural and interior design solutions while ensuring project milestones are achieved within scheduled timelines.Key Responsibilities<ul><li>Prepare architectural design concepts, drawings, and construction documentation.</li><li>Develop architectural and interior design proposals in accordance with project requirements.</li><li>Produce detailed architectural drafting using industry-standard software.</li><li>Create 3D models, visualizations, and high-quality renderings for design presentations.</li><li>Utilize AI-assisted rendering tools to enhance design visualization and workflow efficiency.</li><li>Coordinate with multidisciplinary teams to support project development and timely delivery.</li><li>Revise drawings and models based on technical reviews and client feedback.</li><li>Ensure compliance with applicable design standards, codes, and company procedures.</li><li>Support the Architectural Department in meeting project deadlines and upcoming invoicing milestones.</li></ul>Qualifications<ul><li>Bachelor's Degree in Architecture or Architectural Engineering.</li><li>2&ndash;3 years of professional experience in architectural design and drafting.</li></ul>Required Skills &amp; Experience<ul><li>Experience in:</li><li>Architectural Design</li><li>Interior Design</li><li>Architectural Drafting</li><li>Proficiency in:</li><li>3D Modeling/ Sketchup / Rhinoo</li><li>Architectural Rendering</li><li>AI-assisted Rendering</li><li>Good working knowledge of architectural software, including:</li><li>AutoCAD</li><li>SketchUp + Rhinoo</li><li>Other equivalent visualization software (advantageous)</li></ul>Preferred Competencies<ul><li>Strong attention to detail and design quality.</li><li>Good visualization and presentation skills.</li><li>Ability to manage multiple tasks within tight deadlines.</li><li>Effective communication and teamwork skills.</li><li>Self-motivated with a proactive approach to problem-solving.</li></ul>Work Location: In person

Architectural Engineer

Commercial Bank

<div>
 
 About Commercial Bank Of Qatar
 
 
 
 Commercial Bank, founded in 1975 and headquartered in Doha, plays a vital role in Qatar&rsquo;s economic development by offering a range of personal, business, government, international and investment services.
 
 
 We believe in empowering our employees, providing them with opportunities for growth and professional development.
 
 
 By Joining us, you&rsquo;ll be part of a workplace culture that fosters innovation, supports work-life balance, and encourages you to reach your full potential.
 
 
 Join us in shaping the future of banking!
 
 
 
 Job Summary
 
 
 
 <ul>
 <li>
 The Senior AI Engineer is responsible for leading the design, development, and deployment of complex Agentic AI solutions and enterprise AI platforms within the Data &amp; AI Lab. This senior role requires deep expertise in AI engineering, cloud architecture, and integration patterns, combined with financial services industry experience.
 </li>
 <li>
 The position serves as a technical leader for AI initiatives, providing guidance on architecture decisions, best practices, and technology selection. The Senior AI Engineer will drive the adoption of AI orchestration frameworks (MCP), cloud-native AI services, and modern AI tooling across the organization.
 </li>
 <li>
 The role requires a balance of hands-on technical delivery and technical leadership, ensuring that AI solutions are production-grade, scalable, and aligned with banking regulatory requirements.
 
 
 </li>
 </ul>
 
 
 Key Accountabilities
 
 
 
 
 <ul>
 <li>
 Agentic AI Architecture &amp; Development
 </li>
 <li>
 Lead the design and implementation of complex Agentic AI solutions including autonomous workflows, multi-agent systems, and enterprise AI orchestration.
 </li>
 <li>
 Define architecture patterns and best practices for AI agent development and Model Context Protocol (MCP) integrations.
 </li>
 <li>
 Drive innovation in AI capabilities, evaluating emerging technologies and recommending adoption strategies.
 </li>
 <li>
 AI Platform Leadership
 </li>
 <li>
 Architect and oversee development of AI platform components including vector stores, embedding pipelines, and retrieval systems.
 </li>
 <li>
 Design scalable document parsing, processing, and metadata extraction frameworks for enterprise knowledge management.
 </li>
 <li>
 Define API standards and integration patterns for AI services consumption across the bank.
 </li>
 <li>
 Cloud Architecture &amp; Infrastructure
 </li>
 <li>
 Lead cloud architecture for AI solutions on Azure and GCP, ensuring scalability, security, and cost optimization.
 </li>
 <li>
 Design event-driven architectures using Kafka for real-time AI applications and streaming use cases.
 </li>
 <li>
 Establish infrastructure standards for model serving on OpenShift/Kubernetes, monitoring, and MLOps practices.
 </li>
 <li>
 Technical Leadership
 </li>
 <li>
 Provide technical mentorship to AI Engineers and contribute to team capability building.
 </li>
 <li>
 Lead technical design reviews, code reviews, and architecture discussions.
 </li>
 <li>
 Ensure adherence to best practices: CI/CD, code management, testing, knowledge management, and documentation.
 </li>
 <li>
 Collaborate with enterprise architecture and IT teams to ensure AI solutions align with bank-wide technology strategy and target data architecture.
 </li>
 <li>
 Stakeholder Engagement
 </li>
 <li>
 Partner with AI Product Owners and business stakeholders to translate requirements into technical solutions.
 </li>
 <li>
 Communicate technical concepts and trade-offs to senior management and steering committees.
 </li>
 <li>
 Contribute to AI governance, ensuring solutions comply with data policies, ethical standards, and regulatory requirements.
 </li>
 <li>
 Define and maintain SLAs for AI solutions, implementing necessary monitoring and alerting.
 
 
 </li>
 </ul>
 
 Key Competencies
 
 
 
 <ul>
 <li>
 AI &amp; ML Engineering
 </li>
 <li>
 Deep expertise in LLMs, embedding models, and generative AI architectures.
 </li>
 <li>
 Advanced experience with AI orchestration frameworks, complex agent development, and multi-agent systems.
 </li>
 <li>
 Expert knowledge of vector databases, RAG architectures, and knowledge retrieval patterns.
 </li>
 <li>
 Strong background in deep learning frameworks (TensorFlow, PyTorch) and model deployment tools (MLflow, TFX).
 </li>
 <li>
 End-to-end ML lifecycle management and model monitoring.
 </li>
 <li>
 Software Engineering
 </li>
 <li>
 Expert proficiency in Python (Advanced level) and AI/ML frameworks (LangChain, LlamaIndex, Semantic Kernel, or similar).
 </li>
 <li>
 Strong experience with API design, microservices architecture, and event-driven architecture.
 </li>
 <li>
 SQL &ndash; Advanced user (Stored Procedures, Window functions, Temp Tables, Recursive Queries).
 </li>
 <li>
 Git (GitHub/GitLab), CI/CD pipelines, and code management best practices.
 </li>
 <li>
 Cloud &amp; Data Engineering
 </li>
 <li>
 Expert-level experience with cloud platforms (Azure and/or GCP) and object storage (S3, GCS, ABS).
 </li>
 <li>
 Advanced knowledge of Kafka, Spark, and workflow orchestration (Airflow, Apache NiFi).
 </li>
 <li>
 Expert in containerization and orchestration: Docker, K8s (OpenShift).
 </li>
 <li>
 MLOps practices including model monitoring, versioning, and management.
 </li>
 <li>
 Leadership &amp; Communication
 </li>
 <li>
 Proven ability to lead technical initiatives and mentor junior engineers.
 </li>
 <li>
 Strong stakeholder management and communication skills.
 </li>
 <li>
 Data visualization and reporting for executive communication.
 </li>
 <li>
 Experience collaborating across organizational boundaries with IT, security, and compliance teams.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor's or Master's degree in Computer Science, Software Engineering, Data Science, or related field.
 </li>
 <li>
 7+ years of experience in software engineering with at least 4 years focused on AI/ML applications.
 </li>
 <li>
 Demonstrated experience leading technical delivery of AI solutions in production environments.
 </li>
 <li>
 Expert-level experience with cloud platforms (Azure or GCP), OpenShift/Kubernetes, and enterprise integration patterns.
 </li>
 <li>
 Banking or financial services industry experience is mandatory.
 </li>
 <li>
 Experience with regulatory compliance, data governance, and security in financial services preferred.
 </li>
 <li>
 Relevant certifications (Azure AI Engineer, GCP ML Engineer, or equivalent) strongly preferred.
 
 
 </li>
 </ul>
 
 
 Why Commercial Bank?
 
 
 
 
 <ul>
 <li>
 Best Digital Bank in the Middle East 2024 by World Finance and Best Mobile Banking App in the Middle East 2024 by Global Finance.
 </li>
 <li>
 An Innovation-Driven, Digital-First Environment where employees work with the latest tools and technologies to redefine banking
 </li>
 <li>
 Opportunities for Global Partnerships &amp; International Exposure, connecting employees with global networks and perspectives.
 </li>
 <li>
 A focus on Employee Well-being &amp; Work-Life Balance, ensuring a healthy and supportive environment for all team members
 </li>
 <li>
 Competitive Compensation &amp; Benefits that ensure our employees are rewarded for their dedication and performance
 </li>
 <li>
 A strong Commitment to Diversity, Equity &amp; Inclusion, fostering a culture that values every individual&rsquo;s unique perspective.
 
 
 </li>
 </ul>
 At Commercial Bank, we don&rsquo;t just offer careers, We shape futures by pioneering
 
 digital transformation
 
 in Qatar&rsquo;s banking sector, blending
 
 digital-first
 
 approach to redefine banking through
 
 innovative
 
 solutions.
 
 
 
 Disclaimer
 
 
 
 We appreciate your interest in joining CBQ! Please note that only selected candidates will be contacted for further steps in the hiring process. This job posting is for informational purposes only, and CBQ reserves the right to modify, withdraw, or close it at any time without notice.
</div>

Senior AI Engineer

Render

Smart Solutions EngineerLocation: Doha, QatarEmployment Type: Full-TimeAbout UsWe are a fast-growing technology startup focused on delivering innovative Smart Home, Smart Building, and IoT solutions across Qatar. Our portfolio includes automation systems, energy management, security, lighting control, HVAC integration, and AI-enabled smart technologies. We are looking for a passionate engineer who enjoys working with both hardware and software to build the next generation of intelligent buildings.Key Responsibilities<ul><li>Design, install, configure, and commission smart home and smart building systems.</li><li>Integrate lighting, HVAC, security, CCTV, access control, intercom, and IoT devices into a unified platform.</li><li>Configure Tuya, Matter, Zigbee, Z-Wave, Wi-Fi, and other smart automation ecosystems.</li><li>Perform system testing, troubleshooting, and on-site commissioning.</li><li>Prepare technical proposals, system layouts, wiring diagrams, and documentation.</li><li>Provide technical support and training to clients.</li><li>Coordinate with suppliers, contractors, and project teams during implementation.</li><li>Stay up to date with the latest smart technologies and recommend innovative solutions.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or Diploma in Electrical Engineering, Electronics, Mechatronics, Computer Engineering, or a related field.</li><li>Minimum 2 years of experience in Smart Home, Building Automation, ELV, or IoT systems.</li><li>Strong knowledge of networking, including TCP/IP, Wi-Fi, VLANs, routers, and switches.</li><li>Hands-on experience with one or more platforms such as Tuya, KNX, Control4, Crestron, Loxone, Home Assistant, Matter, Zigbee, or similar.</li><li>Ability to read electrical drawings and technical documentation.</li><li>Strong troubleshooting, communication, and problem-solving skills.</li><li>Valid Qatari driving license is an advantage.</li></ul>Preferred Skills<ul><li>Experience with energy monitoring and automation systems.</li><li>Basic programming or scripting knowledge.</li><li>Understanding of APIs and cloud-based integrations.</li><li>Experience in customer demonstrations and solution design.</li><li>Knowledge of CCTV, access control, and other IP-based systems.</li></ul>If you are passionate about creating intelligent living and working environments and want to be part of a growing technology startup, we would love to hear from you.Pay: From QAR4,000.00 per monthWork Location: In person

Smart solutions engineer

Worley

<div>About us
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.
<div>Responsibilities
</div><div><ul><li>Plans, directs, supervises, and controls the execution of all business, technical, fiscal, and administrative functions of the assigned program, project, or subtask. Acts as the Company representative with the customer and selected suppliers during the program execution. Negotiates changes to the scope of work with the customer. Assists business development in understanding customer issues and business plans in order to market and secure new/additional work.
</li><li>Establishes the program requirements for all areas of the program, and monitors the draft and final deliverables for adherence to these criteria. Assigns responsibility to executing project plans for key subordinates and assesses how to utilize their qualifications and strengths.
</li><li>Provides input to performance reviews and development plans for subordinates. Promotes technical excellence as well as the improvement of the Quality Improvement Process. Mobilizes Company resources, through effective liaison with support departments, other offices, or subsidiaries, to create project teams capable of completing effective, quality work. Works with individual lead discipline engineer to develop budgets, schedules and plans for the various elements of a project. Ensures that the project meets or exceeds goals established in these plans.
</li><li>Monitors and reports to management on the progress of all project activity within the program, including significant milestones, and any conditions which would affect project cost or schedule. Works with individual lead discipline to devise and execute action plans to rectify potential cost overruns or delays, or to accommodate significant changes to the scope of work. Advises the customer and Company management of any such changes.
</li><li>Oversees establishment of Work Plan, Health and Safety Plan, Quality Assurance/Quality Control Plan and other documents for hazardous waste work. May participate in negotiations with regulatory agencies and in public meetings in support of customers. Completes other responsibilities associated with the position as may be appropriate
</li></ul></div><div>HSE Management
</div><ul><li>Work with project manager(s) and other team members to visibly support and comply to the One-Way program and ensure that HSE requirements are followed by all project participants.
</li></ul><div>Customer Relationships
</div><ul><li>Establish and maintain good working relationships throughout the project and post completion.
</li><li>Identify, document and communicate the customer requirements.
</li><li>Ensure effective management of multiple stakeholders.
</li></ul><div>Commercial Management
</div>Ensure effective management of WorleyParsons/Customer contract, including delivery of the budget gross margin. 
<ul><li>
</li></ul> 
Scope Management
<ul><li>Ensure effective handover from Business Development Group.
</li><li>Ensure a clear definition of scope.
</li><li>Ensure compliance with requirements of the contract.
</li><li>Apply an effective change control process.
</li><li>Manage and monitor project performance on an ongoing basis to identify issues and opportunities early and take pre-emptive action.
</li><li>Effectively manage project interfaces, including use of High Value Engineering centres.
</li></ul><div>Time Management
</div><ul><li>Manage the planning of all scope elements of the project.
</li><li>Develop resource &amp; financial requirements from the project plan.
</li><li>Manage the design, procurement and construction activities to meet the project schedule.
</li><li>Monitor the key reports and the development of corrective action plans.
</li><li>Ensure timely and effective documentation turnover and project close-out.
</li></ul><div>Cost Control
</div><ul><li>Ensure that all estimates which are prepared for the project are accurate project estimates.
</li><li>Ensure that all proper and accurate cost reports are provided for control of the project.
</li><li>Monitor and control all cost aspects of the project to forecast costs, obtain approvals, identify trends and take action to avoid cost overruns and take advantage of opportunities.
</li></ul><div>Quality Management
</div><ul><li>Ensure the project quality requirements are properly defined and fully implemented.
</li><li>Ensure the right systems are in place and that these are applied on the project.
</li><li>Ensure compliance with WorleyParsons policies and procedures.
</li><li>Implement as part of the project a lessons learned program on the project consistent with WP requirements.
</li></ul><div>Team Management
</div>Define roles and responsibilities and provide clear and focused leadership for the project team to create a vision for project success and a strategy to fit that vision. 
<ul><li>
</li></ul> 
Communications Management
<ul><li>Ensure effective communications with the project team.
</li><li>Document communication requirements.
</li><li>Ensure accurate, timely &amp; effective progress reporting to the Customer and internally to WorleyParsons management.
</li>Ensure ongoing monitoring of the communication network between project staff, the customer and third parties and introduction of changes where required. 
<li>
</li></ul> 
Risk Management
<ul><li>Identify project risks and opportunities.
</li><li>Monitor closure of all identified risks and opportunities.
</li><li>Maintain the risk management focus throughout the project duration
</li></ul><div>Design Management
</div><ul><li>Set clear objectives for the design team.
</li><li>Ensure design team are aware of, and are complying with, customer's Basis of Design and applicable regulations and codes.
</li><li>Monitor design activities, inter-discipline data flow and communications.
</li></ul><div>Procurement/Subcontracts Management
</div><ul><li>Set clear objectives for the procurement and subcontracts team.
</li><li>Assess procurement process throughout the project to ensure goods meet specification and are delivered on time and are within budget.
</li></ul><div>Construction Management
</div><ul><li>Set clear objectives for the Construction team.
</li><li>Monitor the Construction Management function to ensure safe delivery of the project within cost and schedule objectives.
</li></ul>Education &ndash; Qualifications, Accreditation, Training:
<ul><li>Full-Time Bachelor&rsquo;s Degree in Engineering from an accredited university
</li>Chartered Professional Engineer (CPEng) status or undertaking the same will be an advantage. 
<li>
</li></ul> 
Industry Specific Experience:
<ul><li>Prior experience must include significant project experience and successful project management.
</li><li>Vast relevant experience in a supervisory and/or project management role including technical expertise.
</li><li>Mandatory experience in FEED and Detail Design for large Offshore Brownfield Projects.
</li></ul>HSE Capability:
<ul><li>Maintain HSE focus with the team to ensure OHSE requirements.
</li><li>Demonstrate behaviour and business practices commensurate with a culture of world&rsquo;s best health, safety and environmental performance.
</li><li>Demonstrate a visible and active commitment to:
<ul><li>Personal well-being;
</li><li>Healthy and safe workplaces and activities; and
</li><li>Continuously improve Worley health, safety and environmental performance.
</li><li>Identify and report work hazards and incidents.
</li></ul></li></ul>Moving forward together
We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.
And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.
<div>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</div></div>

Project Manager - Offshore

EPAM Systems

<div>We're looking for a Senior AI Cloud Architect to join our team in Doha, Qatar in a hybrid working mode. In this role, you will design and govern cloud architecture for an enterprise AI-driven solution that enables well test monitoring, anomaly detection, diagnostics, optimization recommendations and knowledge management.
The position focuses on Microsoft Azure cloud services for a secure, scalable and resilient architecture that aligns with enterprise data platform integration and Azure OpenAI adoption. You will work closely with AI, data, security and infrastructure teams to ensure compliance with cybersecurity, data governance and regulatory requirements.
Responsibilities<ul><li>
Own cloud and solution architecture design across application, data, integration, security and AI layers
</li><li>Define Azure-based architecture covering compute, storage, networking, databases and AI services
</li><li>Establish secure integration with enterprise data platforms and Azure OpenAI services
</li><li>Ensure compliance with cybersecurity, data governance, residency and AI governance standards
</li><li>Define principles, patterns, non-functional requirements and deployment standards for cloud solutions
</li><li>Collaborate with cross-functional teams including AI, DevOps, infrastructure and application engineering
</li><li>Review technical designs to maintain alignment with target architecture
</li><li>Address non-functional aspects such as scalability, performance, resilience, observability and cost optimization
</li><li>Support presales, architecture presentations, technical estimates and solution workshops
</li><li>Identify risks, dependencies and technical constraints related to quotas, connectivity and AI service usage
</li></ul>Requirements<ul><li>
Extensive experience architecting enterprise-scale solutions on Microsoft Azure
</li><li>Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Information Systems or a related field
</li><li>Deep understanding of Azure networking, IAM, security, governance and monitoring capabilities
</li><li>Proven experience in designing cloud-native applications and enterprise integration architectures
</li><li>Familiarity with Azure OpenAI, Azure AI services or AI Foundry
</li><li>Strong expertise in relational databases, data platforms, APIs and integration design
</li><li>Knowledge of architecture best practices for scalability, high availability and cost efficiency
</li><li>Experience defining and enforcing architecture governance and non-functional requirements
</li><li>Excellent communication skills with ability to engage technical and business stakeholders
</li><li>Experience providing delivery support, technical estimates and presales input</li></ul>
Nice to have<ul><li>
Experience implementing enterprise Agentic AI or RAG-based solutions
</li><li>Background in highly regulated or security-focused environments
</li><li>Knowledge of Microsoft Fabric as a future migration option
</li><li>Azure Solutions Architect Expert or Azure AI Engineer certifications
</li><li>Familiarity with human-in-the-loop AI solutions or enterprise knowledge bases
</li><li>Industry experience in oil &amp; gas, energy or industrial sectors
</li><li>Arabic language proficiency</li></ul>
We offer<ul><li>
Private healthcare and life insurance</li><li>
End of service gratuity</li><li>
Annual air travel tickets for expatriates</li><li>
Corporate Programs including Employee Referral Program with rewards</li><li>
Learning and development opportunities including in-house training and coaching, professional certifications, and courses</li></ul></div>

Senior AI Cloud Architect

Agoda

<div>
 
 About Agoda
 
 
 
 At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
 
 
 Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
 
 
 No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you&rsquo;re ready to begin your best journey and help build travel for the world, join us.
 
 
 
 Get To Know Our Team:
 
 
 
 The Data department oversees all of Agoda&rsquo;s data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company&rsquo;s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward.
 
 
 
 The Opportunity:
 
 
 
 As a
 
 Senior/Staff Data Engineer in CEG (Customer Experience Group)
 
 , you will help design, build, and maintain the data and software foundations that power how CEG Business users serves customers and agents across all contact channels. You will work closely with Product, Operations, Analytics, Operations Efficiency, WFM, DevOps and engineering teams to deliver reliable data pipelines, scalable models, internal tools, and clear insights that improve customer experience and operational efficiency.
 
 
 You are comfortable switching between
 
 engineering work
 
 (pipelines, data models, internal services, tooling, optimization) and
 
 analytics work
 
 (business questions, dashboards, deep‑dive analysis). You can talk to both engineers and business stakeholders in simple, clear language. At the
 
 Staff level
 
 , you will also shape CEG&rsquo;s data and tooling strategy, influence cross‑team architecture, and raise the overall engineering and data bar for the team.
 
 
 
 What You&rsquo;ll Do:
 
 
 
 
 Data Engineering
 
 
 
 <ul>
 <li>
 Design, build, and maintain scalable ETL/ELT pipelines to ingest, transform, and serve data from CEG systems (case management, telephony, chat, bots, QA tools, WFM, CRM) and third‑party tools and logs.
 </li>
 <li>
 Develop and optimize data models (e.g., warehouse tables, marts, views) that power CEG reporting, monitoring, forecasting, QA, and experimentation.
 </li>
 <li>
 Ensure data quality, reliability, and observability:
 </li>
 <li>
 Implement validation checks, anomaly detection, and monitoring for key CEG datasets and metrics.
 </li>
 <li>
 Work with stakeholders to define and enforce data definitions, SLAs, and ownership for critical tables and metrics.
 </li>
 <li>
 Improve performance and cost efficiency of data jobs and queries (e.g., partitioning, indexing, query tuning, storage format optimization) for high‑volume CEG data (calls, chats, emails, cases, events).
 </li>
 <li>
 Collaborate with data platform and engineering teams to standardize tooling and best practices (e.g., version control, CI/CD for data and services, code review, documentation, runbooks).
 
 
 </li>
 </ul>
 
 Data Tools &amp; Product Development
 
 
 
 <ul>
 <li>
 Design and build data tools and internal products for CEG (e.g., self‑service analytics, case monitoring dashboards, alerting systems, investigator tools, QA/review tools, agent performance views).
 </li>
 <li>
 Use languages such as Python, Java, Golang, or JavaScript/TypeScript to implement APIs, data services, and lightweight UIs that expose data in a usable way to agents, managers, and operations teams.
 </li>
 <li>
 Work closely with CEG product managers and operations to translate operational pain points into concrete data tools, from problem framing to delivery and iteration.
 </li>
 <li>
 Apply solid software engineering practices&mdash;testing, code reviews, CI/CD, observability&mdash;to data products so they are reliable, maintainable, and easy to extend.
 </li>
 <li>
 At Staff level, define and drive the roadmap for key CEG data tools and platforms, ensuring reuse across regions, lines of business, and channels.
 
 
 </li>
 </ul>
 
 Data Analytics &amp; Business Impact
 
 
 
 <ul>
 <li>
 Partner with CEG product and business teams to translate questions into data problems and design clear analytic approaches.
 </li>
 <li>
 Build and maintain dashboards and reports (e.g., contact volumes, handling time, quality, customer outcomes, agent performance, spot alerts) that provide reliable metrics and self‑service access to data.
 </li>
 <li>
 Perform deep‑dive analysis to understand trends in contact patterns, customer issues, agent performance, and operational efficiency; identify root causes and propose practical, data‑driven recommendations.
 </li>
 <li>
 Define and maintain metrics and KPIs (e.g., CSAT, NPS, SLA, AHT, FCR, quality scores), ensuring consistent definitions across CEG teams and tools.
 </li>
 <li>
 Communicate findings in simple, business‑friendly language, including clear implications and recommended next steps.
 
 
 </li>
 </ul>
 
 Stakeholder &amp; Team Collaboration
 
 
 
 <ul>
 <li>
 </li>
 <ul>
 <li>
 Act as a trusted data partner for CEG stakeholders (operations leaders, product managers, WFM, QA, training, policy, and regional leadership).
 </li>
 <li>
 Work with other data engineers, analysts, and scientists to align on data standards, reusable components, and shared datasets for CEG.
 </li>
 <li>
 Mentor junior and mid‑level team members on data engineering, analytics, and software engineering best practices.
 </li>
 <li>
 Contribute to continuous improvement of team workflows (code reviews, testing, documentation, runbooks, knowledge sharing, incident reviews).
 </li>
 <li>
 At Staff level, influence cross‑team architecture and ways of working, making sure CEG&rsquo;s data ecosystem scales with business growth.
 
 </li>
 </ul>
 </ul>
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 8+ years working as a Data Engineer, Analytics Engineer, or Data Analyst in a data‑driven environment (Staff level typically 10+ or equivalent scope/impact).
 </li>
 <li>
 Strong SQL skills (complex joins, window functions, aggregation, query optimization).
 </li>
 <li>
 Experience with at least one major data warehouse / big data technology (e.g., BigQuery, Snowflake, Redshift, Hive, Spark, Vertica, StarRocks, or similar).
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 <li>
 Solid experience with ETL/ELT tools or orchestration frameworks (e.g., Airflow, dbt, internal frameworks).
 </li>
 <li>
 Proficiency in at least one programming language for data and services (e.g., Python, Java, Golang, Kotlin, or JavaScript/TypeScript).
 </li>
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 Experience building production‑grade data pipelines and/or data services with attention to quality, monitoring, and maintainability.
 </li>
 <li>
 Experience with BI / visualization tools (e.g., Tableau, Power BI, Superset, Metabase, Looker).
 </li>
 <li>
 Strong analytical thinking: comfortable framing business questions, exploring data, and turning results into clear insights.
 </li>
 <li>
 Ability to communicate complex topics in simple, concise language to non‑technical stakeholders.
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Experience with event‑driven data (logs, clickstream, customer journey, contact flows, tracking data).
 </li>
 <li>
 Knowledge of data modeling techniques (e.g., dimensional modeling, Kimball, data vault, star/snowflake schema).
 </li>
 <li>
 Experience with A/B testing, experimentation platforms, or causal analysis.
 </li>
 <li>
 Familiarity with ML pipelines or working with data science teams (e.g., routing models, QA scoring, forecasting, recommendations).
 </li>
 <li>
 Experience in online consumer products, travel, e‑commerce, or marketplaces.
 </li>
 <li>
 Hands‑on frontend or backend development experience (e.g., building internal tools in React/Next.js, Node.js, or similar frameworks) used by operations or support teams.
 </li>
 <li>
 Prior experience in a Staff or Tech‑Lead role, driving technical direction and mentoring multiple engineers/analysts.
 
 
 </li>
 </ul>
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 Please review our Hiring Process Guidelines before your interview &mdash; click here to learn how interviewing at Agoda works.
 
 
 
 Discover More About Working At Agoda
 
 
 
 <ul>
 <li>
 Agoda Careers https://careersatagoda.com
 </li>
 <li>
 Facebook https://www.facebook.com/agodacareers/
 </li>
 <li>
 LinkedIn https://www.linkedin.com/company/agoda
 </li>
 <li>
 YouTube https://www.youtube.com/agodalife
 
 
 </li>
 </ul>
 
 Equal Opportunity Employer
 
 
 
 At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person&rsquo;s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
 
 
 We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
 
 
 
 Disclaimer
 
 
 
 We do not accept any terms or conditions, nor do we recognize any agency&rsquo;s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
 
 
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Senior / Staff Data Engineer (BI) – CEG Team

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