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sales and service officer

Iconic Marketing Management LLC

Are you confident, self-motivated, and looking to build a strong career in banking sales?Iconic Marketing Management is hiring Sales Officers for Credit Card and Personal Loan products.Position: Sales Officer &ndash; Credit Card &amp; Personal Loan<ul><li>Employment Type: Full-time</li><li>Experience: Banking sales experience preferred (Freshers with good communication skills can also apply)</li></ul>Job Responsibilities:<ul><li>Promote and sell credit cards &amp; personal loans</li><li>Meet daily/weekly/monthly sales targets</li><li>Build and maintain strong customer relationships</li><li>Provide accurate product information to customers</li><li>Submit complete applications with proper documentation</li></ul>Requirements:<ul><li>Excellent communication skills</li><li>Ability to work under target</li><li>Strong customer handling skills</li><li>Banking experience preferred</li><li>Own / spouse Visa preferred</li></ul>Benefits:<ul><li>Attractive Salary &amp; incentives</li><li>Career growth opportunities</li><li>Training provided by the company</li></ul>Location - Iconic Marketing Management, Office 12, 302, 2nd floor, Al Madeena Hyper Market Building (Zig Zag Building), Electra street, Abu DhabiDate &amp; Time - 24/25/26 &amp; 27 Nov 2025 - 11.00 A.M to 2.00 PMContact - 0557641484 / 0568440419Job Type: Full-timePay: AED3,000.00 - AED5,000.00 per month

Walk-In Interview – Sales Officer

United Arab Bank

<div>
 
 
 Job Purpose
 
 :
 
 
 
 
 
 The Sales and Service Officer plays a key role in driving UAB&rsquo;s Retail Banking growth by acquiring new customers, cross-selling products, meeting targets for Credit Cards, Loans, Top-ups, Islamic Finances and onboarding new customers. The role ensures excellent customer service and contributes to a positive customer experience by addressing inquiries and resolving issues promptly, while promoting the bank&rsquo;s products and services as appropriate, and maintaining compliance with CPR regulations ensuring the overall success of branch banking services.
 
 
 
 
 
 
 Principal Accountabilities
 
 :
 
 
 
 
 
 
 Customer Service
 
 :
 
 
 Deliver high-quality, courteous, and efficient service to customers, ensuring a positive banking experience. Act as the first point of contact, providing a professional and welcoming environment. Address customer inquiries, resolve issues promptly and escalate complex concerns to appropriate channels as needed, while promoting the bank&rsquo;s products and services. Treat customers fairly and ensure to adherence to CPR regulation and specially handling people of determination and customer complaints.
 
 
 
 
 
 
 Account Maintenance
 
 :
 
 
 Provide full account services including assisting with account opening, closure, KYC updates, loan/financing settlements, credit card cancellations and handling ATM related inquiries and requests to ensure all documentation is accurate and complete while delivering exceptional service across all banking products and services.
 
 
 
 
 
 
 Product Knowledge
 
 :
 
 
 Maintain comprehensive up to date knowledge of the bank&rsquo;s full range of products and services, including loans/financings, credit cards, deposits, insurance, digital banking and Islamic banking solutions. Understand product features, benefits, terms, and eligibility criteria to effectively address customer inquiries and provide personalized recommendations. Stay informed about new product launches, policy updates and market trends to proactively meet customer needs and contribute to achieving branch targets. Collaborate with colleagues to share insights and ensure consistent messaging about the bank&rsquo;s offerings.
 
 
 
 
 
 
 Customer Retention
 
 :
 
 
 Build and maintain strong relationships with customers by delivering exceptional service and addressing their needs effectively and act as a trusted advisor offering guidance on financial decisions and ensuring customers feel valued and supported, contributing to higher retention rates. Proactively follow up on customer feedback, resolve issues promptly to enhance their overall experience and loyalty. Educate customers about value added services and alternative channels, such as mobile banking and self-service options to improve customer satisfaction.
 
 
 
 
 
 
 Complaint Resolution
 
 :
 
 
 Handle customer complaints professionally and efficiently by actively listening, understanding their concerns and providing timely solutions. Ensure all complaints are resolved in line with bank policies and escalate complex issues to the appropriate department when necessary. Maintain clear communication with customers throughout the resolution process to ensure their satisfaction and reinforce trust.
 
 
 
 
 
 
 Compliance and Risk Management
 
 :
 
 
 Ensure strict compliance with bank policies, procedures, and regulatory requirements, including all Central Bank regulations, to protect customer information and assets. Identify and report suspicious transactions or potential fraud in line with the bank&rsquo;s anti-money laundering (AML), know your customer (KYC), and risk management procedures. Adhere to all guidelines to ensure timely account or asset closures and meet the required turnaround time (TAT). Ensure compliance to CBUAE regulations at all times as applicable.
 
 
 Compliance and Adherence to Consumer Protection Regulation and Standards:
 
 <ul>
 <li>
 Ensure that CPR guidelines are being followed 100% at all times. Any breach identified is reported to Head of Consumer Protection immediately.
 </li>
 <li>
 Ensure all trainings related to CPR are completed. This also includes Islamic banking and Sharia training.
 </li>
 <li>
 Ensure adherence to the guideline for people of determination and vulnerable people.
 </li>
 <li>
 Ensure customer complaints are logged and resolved on timely basis.
 </li>
 </ul>
 
 
 
 
 
 Record Keeping and Documentation
 
 :
 
 
 Maintain accurate records of transactions and ensure proper documentation of all activities. Follow internal procedures for filing and reporting as per the bank&rsquo;s standards for audits and compliance.
 
 
 
 
 
 
 Cross-Selling and Recommendation
 
 :
 
 
 Identify customer needs and recommend the bank&rsquo;s products and services that may enhance the customer&rsquo;s banking experience. Refer customers to branch manager or specialized departments when appropriate.
 
 
 
 
 
 
 Team Collaboration
 
 :
 
 
 Work collaboratively with branch staff to support overall branch operations and customer satisfaction. Communicate effectively with team members, sharing insights and information to improve processes and address any customer issues collectively. Foster a positive work environment by supporting colleagues and contributing to a team-focused culture.
 
 
 
 
 
 
 Continuous Improvement
 
 :
 
 
 Actively participate in training and development programs to enhance knowledge of bank products, policies, and customer service standards. Provide feedback to improve processes and customer service delivery with an emphasis on compliance, risk management, and customer protection.
 
 
 
 
 
 
 Technology Proficiency:
 
 
 
 Efficiently use the bank&rsquo;s digital platform efficiently to process transactions and manage customer queries, ensuring high productivity and service efficiency. Actively promote alternative channels such as the digital lobby, mobile banking and internet banking to enhance the customer experience and encourage customers to adopt convenient banking solutions.
 
 
 
 
 
 
 Job Requirement (Qualification/Experience)
 
 :
 
 
 
 
 <ul>
 <li>
 A Bachelor&rsquo;s Degree in Business Administration, Finance, Accounting or related field.
 </li>
 <li>
 Additional certifications in banking or customer service.
 </li>
 <li>
 Minimum 2- 3 years of experience in a retail banking or branch banking environment.
 </li>
 <li>
 Proven track record in customer service and sales roles.
 </li>
 <li>
 Strong interpersonal and communication skills.
 </li>
 </ul>
 
 
</div>

Sales & Service Officer, Branch Banking - Abu Dhabi, Retail Banking

Abu Dhabi Islamic Bank (ADIB)

We are looking for Energetic, Passionate, and Career-Focused Sales Professionals. Candidates should have UAE banking experience in Credit Cards (MANDATORY). He/she will be responsible for achieving weekly / Monthly targets assigned by the Bank.(Location - Abu Dhabi)Job responsibilities:<ul><li>This is a front-line Sales position, responsible for driving business, achieving monthly sales targets, and acquiring new customers through consultative selling of multiple products.</li><li>Prospecting new customers through leads, references, and business development activities.</li><li>Set daily appointments for company / Customer visits and sell the most appropriate product.</li><li>Ensures all applications are fully, accurately completed and submitted properly with Zero Errors.</li><li>Keep up-to-date on products and promotional Offers for Customers.</li><li>Ensuring all performance standards are met, viz., business targets, controls, and compliance.</li><li>Engaging with premium customers to build relationships and deliver a positive customer experience while acquiring new customers.</li></ul>Skills Required:<ul><li>Consultative selling experience</li><li>Proven track record of meeting and exceeding sales goals</li><li>Exceptional problem-solving and planning skills.</li><li>High levels of initiative, self-motivation, and time management.</li><li>Ability to influence, negotiate with customers, both existing and NTB, at all levels.</li><li>Excellent verbal and written communication, and relationship-building experience in developing and executing successful sales strategies</li></ul>Job Type: Full-timeExperience:<ul><li>Banking: 1 year (Required)</li><li>Credit Card Sales: 1 year (Required)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>

Banking Sales Officer - Cards

Etihad

<div>
 
 Synopsis
 
 
 
 
 
 At Etihad, we are reimagining how travelers discover, design, and book their perfect getaway. Our Retail Function is driving a new era of travel experiences &mdash; one powered by AI, data, and intelligent technology rather than traditional selling and product design. Here, innovation meets inspiration. You will be part of a team that uses insights, creativity, and smart solutions to craft personalized journeys that connect customers to the world in more meaningful ways. If you are passionate about travel and thrive at the intersection of technology and experience design, join us and help redefine the future of holidays with Etihad.
 
 
 
 
 
 The Retail Product Officer supports the day-to-day operations of our Retail function, assisting in product, commercial, and financial activities. The role works closely with the Retail Product Manager to ensure smooth coordination with hotel partners, suppliers, and internal stakeholders. This includes managing invoices and reconciliations, supporting financial tracking, preparing presentations and performance reports, and assisting in the execution of marketing and product initiatives.
 
 
 
 
 
 
 Accountabilities
 
 
 
 
 
 <ul>
 <li>
 Support the Retail Product Manager in daily operational and administrative tasks related to the retail business.
 </li>
 <li>
 Coordinate with hotel partners, aggregators, and internal finance teams to manage invoices, payment reconciliations, and supplier queries.
 </li>
 <li>
 Assist in tracking product performance, pricing updates, and commercial offers across markets.
 </li>
 <li>
 Prepare reports, presentations, and dashboards (PowerPoint, Excel, Power BI) for internal meetings and leadership reviews.
 </li>
 <li>
 Maintain and update supplier and product data to ensure accuracy across systems and communication channels.
 </li>
 <li>
 Support the implementation of marketing campaigns and product launches in collaboration with Digital and Marketing teams.
 </li>
 <li>
 Monitor product performance metrics, customer feedback, and operational issues, flagging any risks or anomalies.
 </li>
 <li>
 Assist with contract documentation, rate loading, and administrative follow-up with suppliers.
 </li>
 <li>
 Ensure compliance with Etihad Holidays procedures, procurement policies, and financial controls.
 </li>
 <li>
 Provide general support to the retail team in cross-functional coordination, planning, and day-to-day execution.
 </li>
 </ul>
 
 
 
 
 
 Education &amp; Experience
 
 
 
 
 
 <ul>
 <li>
 Minimum 4 years of experience in travel, tourism, or hospitality, preferably in product, operations, or finance support roles.
 </li>
 <li>
 Good understanding of basic financial processes such as invoicing, reconciliation, and supplier management.
 </li>
 <li>
 Strong organizational and coordination skills, with attention to detail and accuracy.
 </li>
 <li>
 Proficiency in Microsoft Office tools, especially Excel and PowerPoint; experience with Power BI is a plus.
 </li>
 <li>
 Good communication and interpersonal skills to liaise with internal teams and external partners.
 </li>
 <li>
 Ability to multitask and work effectively in a fast-paced, cross-functional environment.
 </li>
 <li>
 Bachelor&rsquo;s degree in business, Engineering, Economics, or a related field
 </li>
 </ul>
 
 
 
 
 
 About Etihad Airways
 
 
 
 Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world&rsquo;s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad&rsquo;s codeshare partners, Etihad&rsquo;s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad&rsquo;s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!
 
 
 To learn more, visit etihad.com
 
 
 
 Recruitment Fraud Alert
 
 
 
 Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.
 
</div>

Retail Product Officer

China Gate General Trading Sole Proprietorship LLC

Job Title: Safety Sales Executive (Trading Company)Job DescriptionWe are seeking a motivated and customer-focused Safety Sales Executive to join our trading company. The ideal candidate will be responsible for promoting and selling safety products and solutions to industrial, commercial, and corporate clients. This role requires excellent communication skills, a strong understanding of safety equipment, and the ability to build long-term client relationships while achieving sales targets.The Safety Sales Executive will play a key role in expanding our market presence, identifying new business opportunities, and ensuring clients receive high-quality safety solutions tailored to their needs.Key ResponsibilitiesSales &amp; Business Development<ul><li>Identify and pursue new sales opportunities in industrial, construction, oil &amp; gas, and commercial sectors.</li><li>Promote and sell company safety products (PPE, safety equipment, tools, etc.) to existing and prospective customers.</li><li>Conduct product presentations, site visits, and client meetings to understand customer safety requirements.</li><li>Prepare sales quotations, proposals, and contracts in accordance with company pricing guidelines.</li><li>Achieve monthly and quarterly sales targets.</li></ul>Client Relationship Management<ul><li>Build and maintain strong, long-term relationships with customers.</li><li>Provide excellent customer support and resolve client inquiries in a timely manner.</li><li>Follow up on orders, deliveries, and after-sales service to ensure customer satisfaction.</li></ul>Market Research &amp; Product Knowledge<ul><li>Stay updated on new safety products, market trends, and competitor offerings.</li><li>Provide product recommendations based on client needs and industry standards.</li><li>Gather customer feedback and share insights with management to improve product offerings and services.</li></ul>Reporting &amp; Coordination<ul><li>Maintain accurate records of sales activities, pipelines, and customer interactions in CRM or reporting tools.</li><li>Coordinate with the procurement and logistics teams to ensure timely order processing and delivery.</li><li>Prepare weekly/monthly sales reports for management review.</li></ul>Qualifications<ul><li>Experience in safety product sales, industrial sales, or trading company sales preferred.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Ability to work independently and meet sales targets.</li><li>Valid driver&rsquo;s license (preferred).</li><li>Knowledge of PPE and workplace safety standards is an advantage.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED5,000.00 per month

Safety Sales Executive / Safety Sales Officer

Times Education

descriptionUrgent Hiring: Marketing / Sales Executive (Education Institute) &ndash; Abu DhabiWe are urgently looking for a Marketing / Sales Executive for a reputed education institution based in Abu Dhabi. This is an immediate vacancy, and we are giving priority to candidates who meet the below criteria:Preferred Candidate Profile<ul><li>Female candidates </li><li>Must be on Spouse Visa (priority will be given to candidates meeting this requirement)</li><li>2&ndash;3 years of experience in Sales, Marketing, or a related field</li><li>Experience in the education sector will be an added advantage</li><li>Strong communication and interpersonal skills</li><li>Ability to work independently and meet targets</li></ul>Job description<ul><li>Promote the institution&rsquo;s programs and build awareness</li><li>Handle enquiries and convert leads into admissions</li><li>Conduct marketing activities, school visits, and community engagement</li><li>Build and maintain customer relationships</li><li>Support day-to-day operations related to student admissions and marketing tasks</li></ul>Job Types: Full-time, Part-timePay: From AED2,000.00 per monthExpected hours: 48 per week

Sales Officer / Admission Officer

ESAT

Job Responsibilities<ul><li>Work with sales teams to create detailed, targeted sales strategies that align with the company&rsquo;s growth objectives and market positioning.</li><li>Research and define the ideal target markets for the ERP solution (e.g., small businesses, enterprises, specific industries such as manufacturing, retail, or healthcare).</li><li>Oversee the sales funnel process, ensuring leads are effectively nurtured, moved through stages, and converted into opportunities and customers.</li><li>Design and execute comprehensive marketing campaigns to generate awareness, leads, and conversions for the ERP software.</li><li>Use a consultative sales approach to engage with potential clients, understand their unique needs, and tailor the ERP software solution to meet those needs.</li><li>Conduct product demonstrations and presentations for prospective clients to showcase the ERP system&rsquo;s features and how it aligns with their business needs.</li><li>Work closely with clients to assess their pain points, operational requirements, and desired outcomes, ensuring the ERP solution provides a high ROI.</li><li>&middot;Work closely with technical and pre-sales teams to ensure that marketing materials, demos, and presentations accurately reflect the ERP system&rsquo;s capabilities.</li><li>Work closely with the customer success team to ensure smooth onboarding and implementation of the ERP solution, ensuring that customers derive maximum value from the product.</li><li>Identify opportunities to upsell advanced modules, additional features, or premium support services to existing customers.</li><li>Track key metrics and KPIs related to sales pipeline, conversion rates, lead quality, customer acquisition cost, and campaign performance.</li><li>Contribute to sales forecasting by providing data-driven insights into lead generation, sales conversion, and revenue growth potential.</li></ul>Job Requirements:<ul><li>Bachelor&rsquo;s Degree in Marketing, Business Administration, or a related field (MBA is a plus).</li><li>Minimum three to five years of experience selling Software products and services, IT infrastructure solutions.</li><li>Ability to develop and execute marketing and sales strategies that align with business goals and drive revenue growth.</li><li>Experience using digital marketing, inbound/outbound strategies, SEO/SEM, email marketing, and social media to generate and convert leads.</li><li>Ability to consult with clients, identify their pain points, and propose tailored ERP solutions.</li><li>Strong verbal and written communication skills, with the ability to conduct presentations, produce marketing collateral, and engage effectively with clients and stakeholders. Arabic language will be an advantage</li><li>Excellent organizational skills, with the ability to manage multiple campaigns, projects, and deadlines simultaneously.</li><li>Proficiency in analyzing sales and marketing data, understanding market trends, and adjusting strategies accordingly.</li><li>Familiarity with CRM systems and marketing automation platforms to track leads, manage campaigns, and monitor performance.</li><li>Ability to thrive in a fast-paced, dynamic environment, and quickly adjust to changes in the market or business priorities</li><li>Demonstrates complete loyalty and respect in all situations.</li><li>Capable of working full-time in outdoor sales.</li><li>Maintains an excellent professional appearance and is highly presentable.</li><li>Fluent in English and Arabic.</li><li>A UAE driving license is a plus.</li></ul>Job Type: Full-time

Sales and Marketing Officer (ERP Software)

Explore 2642+ Sales and service officer in Abu Dhabi this December. Find roles across top companies and apply now to boost your career.