customer service & sales

customer service specialist Jobs in Ankara

customer service specialist

field service specialist

sales operation specialist Jobs in Ankara

sales operation specialist

service business operation specialist Jobs in Ankara

service business operation specialist

sales and service specialist

Johnson Controls

<div><div>What you will do: 
As a Customer Service Specialist reporting to the Sales Manager in Ankara, you will manage order administration and fulfillment functions, ensuring a seamless process from order receipt to delivery. You will play a vital role in expanding our customer base and achieving growth objectives in a collaborative team environment.</div><div><div><div><div><div><div><div><div><div> 
How you will do it:<ul><li>
Oversee the complete order processing value chain, whether direct or through a distribution network.</li><li>
Engage with customers to address inquiries and manage sales order documentation.</li><li>
Facilitate communication with internal teams and external suppliers to ensure timely order fulfillment and compliance with company policies.</li><li>
Maintain accurate data entry and updates in the ERP system.</li><li>
Act as the primary contact for logistics, managing the shipping process and customs clearances.</li><li>
Provide exceptional customer service and resolve any conflicts or issues that arise.</li><li>
Proactively monitor financial follow-ups and ensure all transactions meet company standards.</li></ul> 
What we look for:<ul><li>
Proven experience in customer service or as a Client Service Representative.</li><li>
Strong communication skills with an emphasis on active listening and customer orientation.</li><li>
Familiarity with ERP systems, preferably SAP.</li><li>
A proactive mindset with the ability to adapt to diverse customer personalities.</li><li>
Excellent organizational and multitasking abilities.</li><li>
Attention to detail and a commitment to delivering outstanding service.</li></ul> 
Join Johnson Controls and contribute to a company culture that values collaboration, innovation, and personal development. We offer competitive pay, comprehensive benefits, and opportunities for continuous growt</div></div></div></div></div></div></div></div></div></div>

Sales Operation Specialist

ZEISS Group

<div>
 
 
 
 Field Service Specialist
 
 
 
 
 
 
 Ankara, T&uuml;rkiye
 
 
 
 
 
 
 Permanent
 
 
 
 
 
 
 
 ZEISS is technology and innovation. Founded in Germany in 1846, we&rsquo;re an internationally leading technology enterprise operating in the optics and optoelectronics industries generating more than 10.8 billion Euros in revenue with around 46,000 employees across 50 countries around the globe.
 
 
 
 
 
 As a company wholly owned by a foundation, ZEISS is rooted in and committed to responsibility in all its activities. Therefore, 15% of revenue is currently invested in science and R&amp;D. As the pioneer of scientific optics, we continue to challenge the limits of human imagination. With our passion for excellence we create value for our customers and inspire the world to see in new ways.
 
 
 
 
 
 ZEISS T&uuml;rkiye is currently seeking, highly motivated and experienced Field Service Specialist/Engineer to represent ZEISS Industrial Quality Solutions (IQS) team in Ankara. As Field Service Specialist you will be responsible for service on ZEISS metrology instruments.
 
 
 ZEISS IQS providing years of experience with a wide range of metrology solutions such as coordinate machines, optic, multisensor systems and software. ZEISS IQS continues its path of success by offering products and services to create innovation in all around the world.
 
 
 
 
 
 Your Role
 
 
 
 The role of a Field Service Specialist will involve:
 
 <ul>
 <li>
 Providing the necessary services in regard to installation, preventive maintenance, upgrade, calibration, trouble-shooting in the customer premises
 </li>
 <li>
 Analyzing the customer needs and technical problems in a fast and accurate way, offering necessary solutions, and ensuring the customer satisfaction at the highest level
 </li>
 <li>
 Being key person for the trouble-shooting &ndash;
 </li>
 <li>
 Visiting the customers in order to analyze and resolve the problems
 </li>
 <li>
 Identifying the customers&rsquo; needs and sharing those with the relevant unit/s in the company
 </li>
 <li>
 Providing on-site and / or remote support for devices with the fault notification/s
 </li>
 <li>
 Dealing with the customer complaints and offering the best solution to the customer
 </li>
 <li>
 Providing service reports to be delivered on time and in desired standards
 </li>
 <li>
 Communicating effectively with all target groups companywide (sales, management, customers, customer support center etc.)
 </li>
 <li>
 Build and maintaining long-term customer relationships and achieving maximum customer satisfaction and retention by ensuring that customer devices work as they should.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Your Experience
 
 
 
 As a Field Service Specialist you will have:
 
 <ul>
 <li>
 University degree (electric &ndash; electronic engineering, mechatronic engineering or similar fields)
 </li>
 <li>
 Minimum 1-3 year experience in a similar position in an international company
 </li>
 <li>
 Problem-solving skills
 </li>
 <li>
 Service minded way of working and good customer skills
 </li>
 <li>
 Ability to think through difficult customer issues and generate satisfactory customer satisfaction results.
 </li>
 <li>
 Willing to travel frequently
 </li>
 <li>
 Proficiency in Microsoft Office Applications
 </li>
 <li>
 Good communication skills, able to converse readily in English, both verbally and in writing.
 </li>
 <li>
 No military obligation for male candidates
 </li>
 <li>
 Valid driving licence and active driving experience
 </li>
 </ul>
 
 
 
 
 Apply now to take the next step in joining ZEISS, where you can push technological boundaries, shape markets and contribute to the advancement of society.
 
 
 
 
 
 Your ZEISS Recruiting Team:
 
 
 Joe Taroni
 
 
 _______________________________________________________________________________
 
 
 
 
 
 
 Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, ideology, disability, age or sexual orientation and identity.
 
 
 
 
</div>

Field Service Specialist

<div>What you will do: 
As a Customer Service Specialist reporting to the Sales Manager in Ankara, you will manage order administration and fulfillment functions, ensuring a seamless process from order receipt to delivery. You will play a vital role in expanding our customer base and achieving growth objectives in a collaborative team environment. 
How you will do it:<ul><li>
Oversee the complete order processing value chain, whether direct or through a distribution network.</li><li>
Engage with customers to address inquiries and manage sales order documentation.</li><li>
Facilitate communication with internal teams and external suppliers to ensure timely order fulfillment and compliance with company policies.</li><li>
Maintain accurate data entry and updates in the ERP system.</li><li>
Act as the primary contact for logistics, managing the shipping process and customs clearances.</li><li>
Provide exceptional customer service and resolve any conflicts or issues that arise.</li><li>
Proactively monitor financial follow-ups and ensure all transactions meet company standards.</li></ul> 
What we look for:<ul><li>
Proven experience in customer service or as a Client Service Representative.</li><li>
Strong communication skills with an emphasis on active listening and customer orientation.</li><li>
Familiarity with ERP systems, preferably SAP.</li><li>
A proactive mindset with the ability to adapt to diverse customer personalities.</li><li>
Excellent organizational and multitasking abilities.</li><li>
Attention to detail and a commitment to delivering outstanding service.</li></ul> 
Join Johnson Controls and contribute to a company culture that values collaboration, innovation, and personal development. We offer competitive pay, comprehensive benefits, and opportunities for continuous growth in a supportive environment.</div>

Customer Service Specialist

Nobel Biocare

<div>
 
 Job Description
 
 
 
 Job Description
 
 
 The Sales Support Specialist will play a critical role in providing technical and customer support for Nobel Biocare&rsquo;s dental implant solutions. This role will be responsible for assisting customers, sales representatives, and internal teams with product-related inquiries, troubleshooting issues, and ensuring a seamless experience for our clients. The ideal candidate has a strong technical background in dental implants and a customer-focused mindset to drive satisfaction and business success.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Technical &amp; Customer Support
 </li>
 <li>
 Serve as the primary point of contact for technical inquiries related to Nobel Biocare&rsquo;s dental implants.
 </li>
 <li>
 Provide expert guidance to customers and internal teams on product features, troubleshooting, and best practices.
 </li>
 <li>
 Assist medium to small customers who may not have direct access to a sales representative.
 </li>
 <li>
 Respond to inbound calls and emails to ensure prompt resolution of customer issues.
 </li>
 <li>
 Sales Team Support
 </li>
 <li>
 Work closely with Territory Managers and the Product Manager to provide technical expertise.
 </li>
 <li>
 Support sales representatives with product demonstrations and technical explanations for customer meetings.
 </li>
 <li>
 Keep the sales team informed on product updates and technical developments.
 </li>
 <li>
 Proactive Customer Engagement &amp; Issue Resolution
 </li>
 <li>
 Conduct proactive follow-ups with customers to address concerns and ensure optimal product use.
 </li>
 <li>
 Identify and resolve potential issues, such as product handling challenges or high failure rates, before they escalate.
 </li>
 <li>
 Ensure customer retention and satisfaction by delivering an outstanding support experience.
 </li>
 <li>
 Training &amp; Documentation
 </li>
 <li>
 Develop and deliver training sessions to internal teams and customers on Nobel Biocare products.
 </li>
 <li>
 Maintain detailed records of customer interactions, issues, and resolutions in the CRM system.
 </li>
 <li>
 Provide feedback to product development teams based on customer insights to enhance product quality.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 Experience &amp; Knowledge
 
 
 <ul>
 <li>
 2+ years of experience in technical support, sales support, or customer service in the dental or medical device industry.
 </li>
 <li>
 Strong knowledge of dental implant systems and related treatment procedures.
 </li>
 <li>
 Experience working cross-functionally with sales, product management, and customer service teams.
 </li>
 <li>
 Hands-on experience with CRM software and technical support tools.
 
 
 </li>
 </ul>
 Education &amp; Skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Biomedical Engineering, Dentistry, or a related field preferred.
 </li>
 <li>
 Fluency in Turkish and English (both written and verbal).
 </li>
 <li>
 Excellent problem-solving and troubleshooting skills.
 </li>
 <li>
 Strong communication skills with the ability to explain technical concepts in a clear, customer-friendly manner.
 </li>
 <li>
 Ability to work independently while collaborating effectively with teams.
 
 
 </li>
 </ul>
 This job is based out of Ankara, Turkey.
 
 
 
 Operating Company
 
 
 
 Nobel Biocare
 
 
 Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
</div>

Sales Support Specialist (Ankara,Turkey)

NKSTRİVE MEDİKAL SANAYİ VE TİCARET LİMİTED ŞİRKETİ

Saha Sat&#305;&#351; Uzman&#305; (Ankara)Genel Bilgiler ve G&ouml;rev Tan&#305;m&#305;Nkstrive Medical, yirmiden fazla &uuml;lkeye &uuml;r&uuml;n tedari&#287;i sa&#287;layan IZEN &#304;mplant'&#305;n T&uuml;rkiye yetkili sat&#305;c&#305;s&#305;d&#305;r. Dental &#304;mplant Sekt&ouml;r&uuml;nde hizmet veren &#351;irketimizde &ccedil;al&#305;&#351;mak &uuml;zere, sat&#305;&#351; alan&#305;nda deneyimli yeni ekip arkada&#351;lar&#305; aramaktay&#305;z.Aranan &ouml;zellikler- Lisans veya &ouml;n lisans mezunu,- M&uuml;&#351;teri ihtiya&ccedil;lar&#305;n&#305; analiz ederek, m&uuml;&#351;teri ihtiya&ccedil;lar&#305;na y&ouml;nelik &uuml;r&uuml;nlerin sat&#305;&#351;&#305;n&#305; ger&ccedil;ekle&#351;tirecek,- Sat&#305;&#351; hedeflerine ula&#351;mak i&ccedil;in gerekli pazarlama ve tan&#305;t&#305;m faaliyetlerinde bulunacak,- &#304;leti&#351;im becerileri geli&#351;mi&#351;,- Sat&#305;&#351; alan&#305;nda deneyimli,- Seyahat engeli olmayan ve aktif ara&ccedil; kullanabilen,- M&uuml;&#351;teri memnuniyeti ve &ccedil;&ouml;z&uuml;m odakl&#305;,Nkstrive Medical b&uuml;nyesinde &ccedil;al&#305;&#351;acak Saha Sat&#305;&#351; Uzman&#305; aramaktay&#305;z.&#304;lgileniyorsan&#305;z indeed &uuml;zerinden CV'nizi iletebilirsiniz.son ba&#351;vuru tarihi: 30.01.2026&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Work Location: On the road

Saha Satış Uzmanı (Ankara)

Lesaffre

<div>&#350;irket Tan&#305;m&#305; 
&#350;irket Tan&#305;t&#305;m&#305;
Lesaffre olarak 170 y&#305;l&#305; a&#351;k&#305;n s&uuml;redir ya&#351;am&#305; fermente ediyoruz. 
Fermentasyon ve biyoteknoloji alan&#305;nda k&uuml;resel bir &ouml;nc&uuml; olarak, hedefimiz yaln&#305;zca operasyonel m&uuml;kemmeliyet de&#287;il; s&uuml;rd&uuml;r&uuml;lebilirlik, yenilik&ccedil;ilik ve de&#287;er zincirimizin tamam&#305;nda etik i&#351; birliklerine olan ba&#287;l&#305;l&#305;&#287;&#305;m&#305;zd&#305;r.
Neden Lesaffre?<ul><li>
K&uuml;resel etki yarat&#305;n: 180&rsquo;den fazla &uuml;lkeye &uuml;r&uuml;n ve &ccedil;&ouml;z&uuml;mler sunan, g&#305;da ve sa&#287;l&#305;k ekosistemini s&uuml;rd&uuml;r&uuml;lebilir hale getirmeye &ccedil;al&#305;&#351;an bir organizasyonun par&ccedil;as&#305; olun.</li><li>
Amaca y&ouml;nelik &ccedil;al&#305;&#351;&#305;n: Sat&#305;n alma ve tedarikin, yenili&#287;i ve sorumlulu&#287;u destekleyen stratejik bir fonksiyon oldu&#287;u bir yap&#305;da yer al&#305;n.</li><li>
K&uuml;resel a&#287;da geli&#351;in: Uluslararas&#305; ekiplerle i&#351; birli&#287;i yaparak s&#305;n&#305;rlar&#305;n &ouml;tesinde stratejik projelere katk&#305; sa&#287;lay&#305;n.</li><li>
S&uuml;rd&uuml;r&uuml;lebilirli&#287;i y&ouml;nlendirin: Sorumlu tedarik, &ccedil;evresel duyarl&#305;l&#305;k ve adil &ccedil;al&#305;&#351;ma ilkeleriyle de&#287;er yaratan bir ekibin par&ccedil;as&#305; olun.</li><li>
Gelece&#287;inizi &#351;ekillendirin: &#304;nsan odakl&#305;, dinamik bir k&uuml;lt&uuml;rde s&uuml;rekli geli&#351;im f&#305;rsatlar&#305;na eri&#351;in.</li></ul> 

&#304;&#351; Tan&#305;m&#305; 
Bizimle beraber B&ouml;lge Sat&#305;&#351; Uzman&#305; pozisyonunda &ccedil;al&#305;&#351;acak ekip arkada&#351;&#305;m&#305;z&#305;n g&ouml;rev ve sorumluluklar&#305;:<ul><li>
Sorumlu oldu&#287;u b&ouml;lgedeki bayilerin performans seviyelerini en &uuml;st seviyede tutmak ve sat&#305;&#351;lar&#305;n artmas&#305; i&ccedil;in gerekli aksiyonlar&#305; almak.</li><li>
Yeni bayilikler olu&#351;turmak ve mevcutta &ccedil;al&#305;&#351;&#305;lan bayilerle i&#351; geli&#351;tirici, sat&#305;&#351;lar&#305; artt&#305;r&#305;c&#305; &ccedil;al&#305;&#351;malar d&uuml;zenlemek,</li><li>
Sorumlu oldu&#287;u b&ouml;lgede yerel zincir market kanal&#305; ile i&#351; geli&#351;tirici ve sat&#305;&#351;lar&#305; artt&#305;r&#305;c&#305; tan&#305;t&#305;m &ccedil;al&#305;&#351;malar&#305;n&#305; ger&ccedil;ekle&#351;tirmek.</li><li>
Yeni &uuml;r&uuml;nlerin pazara giri&#351;i i&ccedil;in &ccedil;al&#305;&#351;malar ger&ccedil;ekle&#351;tirmek ve ticari pazarlama aktivitelerini pazarlama ile yak&#305;n &ccedil;al&#305;&#351;arak y&uuml;r&uuml;tmek,</li><li>
D&uuml;zenli olarak bayi ve pazar ziyareti ger&ccedil;ekle&#351;tirmek ve raporlamak.</li><li>
Sorumlu oldu&#287;u b&ouml;lgede indirim market depolar&#305;n&#305; ziyaret edip ili&#351;kileri geli&#351;tirmek .</li><li>
Tahsilatlar&#305; yak&#305;ndan takip etmek.</li></ul> 

Nitelikler 
Pozisyonumuz i&ccedil;in arad&#305;&#287;&#305;m&#305;z &ouml;zellikler:<ul><li>
&Uuml;niversitelerin ilgili b&ouml;l&uuml;mlerinden mezun,</li><li>
G&#305;da perakende sat&#305;&#351; alan&#305;nda en az 5 y&#305;l tecr&uuml;beli,</li><li>
Microsoft Office programlar&#305;n&#305; aktif kullanabilen,</li><li>
&#304;nsan ili&#351;kileri ve ikna kabiliyeti kuvvetli,</li><li>
Ekip &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n,</li><li>
M&uuml;&#351;teri odakl&#305;l&#305;&#287;&#305; y&uuml;ksek,</li><li>
Yo&#287;un &ccedil;al&#305;&#351;ma ve seyahat temposuna adapte olabilen, hi&ccedil;bir seyahat engeli bulunmayan.</li><li>
&#304;&ccedil; Anadolu ve Karadeniz B&ouml;lgesinde FMCG alan&#305;nda tec&uuml;beli olmak ve bu b&ouml;lgede karma g&#305;da bayilerini ve toptanc&#305;lar&#305; tan&#305;mak.</li><li>
Erkek adaylar i&ccedil;in askerlik hizmetini tamamlam&#305;&#351;.</li></ul></div>

Bölge Satış Uzmanı

Viennalife

<div>
 
 V&Idot;ENNAL&Idot;FE HAYAT ve EMEKL&Idot;L&Idot;K A.&Scedil;..
 
 
 
 
 
 Kavakl&inodot;dere B&ouml;lge M&uuml;d&uuml;rl&uuml;&gbreve;&uuml;
 
 
 
 
 
 &Idot;lan A&ccedil;&inodot;klamas&inodot;:
 
 
 V&Idot;ENNAL&Idot;FE HAYAT ve EMEKL&Idot;L&Idot;K A.&Scedil;. hayat sigortac&inodot;l&inodot;&gbreve;&inodot; alan&inodot;nda yenilik&ccedil;i ve dinamik bir ekiple &ccedil;al&inodot;&scedil;mak isteyen, analitik d&uuml;&scedil;&uuml;nme yetene&gbreve;ine sahip, sonu&ccedil; odakl&inodot; saha sat&inodot;&scedil; temsilcileri ar&inodot;yoruz.
 
 
 
 
 
 G&ouml;rev ve Sorumluluklar:
 
 
 
 
 <ul>
 <li>
 &Scedil;irketimizin sa&gbreve;lad&inodot;&gbreve;&inodot; teknik ara&ccedil;lar ve donan&inodot;mlar ile Hayat Sigortas&inodot; &uuml;r&uuml;nleri ile ilgili "Finansal Planlama Analizi" yaparak m&uuml;&scedil;teri ihtiyac&inodot;n&inodot; belirleyecek, sunacak ve sonuca ula&scedil;t&inodot;racak,
 </li>
 <li>
 Hayat sigortac&inodot;l&inodot;&gbreve;&inodot; &uuml;r&uuml;nlerinin pazarlama stratejilerini uygulamak,
 </li>
 <li>
 Finansal Planlama Analizi yaparak m&uuml;&scedil;terilere uygun &ccedil;&ouml;z&uuml;mler sunmak,
 </li>
 <li>
 Saha sat&inodot;&scedil; faaliyetleri kapsam&inodot;nda m&uuml;&scedil;teri ihtiya&ccedil;lar&inodot;n&inodot; analiz ederek hayat sigortac&inodot;l&inodot;&gbreve;&inodot;na &ouml;zel &ccedil;&ouml;z&uuml;mler &uuml;retmek,
 </li>
 <li>
 Sat&inodot;&scedil; ve pazarlama ekibi ile koordineli &ccedil;al&inodot;&scedil;arak hedeflere ula&scedil;mak,
 </li>
 <li>
 Potansiyel m&uuml;&scedil;terilere y&ouml;nelik saha ziyaretleri yaparak yeni sat&inodot;&scedil; f&inodot;rsatlar&inodot; yaratmak ve sat&inodot;&scedil; hedeflerini ger&ccedil;ekle&scedil;tirmek.
 </li>
 </ul>
 
 
 
 
 Aranan Nitelikler:
 
 
 
 
 <ul>
 <li>
 &Uuml;niversitelerin ilgili b&ouml;l&uuml;mlerinden mezun,
 </li>
 <li>
 Saha sat&inodot;&scedil; deneyimi olan veya saha sat&inodot;&scedil; alan&inodot;nda kariyer yapmak isteyen,
 </li>
 <li>
 Analitik d&uuml;&scedil;&uuml;nme ve problem &ccedil;&ouml;zme yetene&gbreve;ine sahip,
 </li>
 <li>
 G&uuml;&ccedil;l&uuml; ileti&scedil;im ve sunum becerileri olan,
 </li>
 <li>
 Tak&inodot;m &ccedil;al&inodot;&scedil;mas&inodot;na yatk&inodot;nl&inodot;k ve m&uuml;&scedil;teri odakl&inodot; yakla&scedil;&inodot;m,
 </li>
 <li>
 Yenilik&ccedil;i ve sonu&ccedil; odakl&inodot; &ccedil;al&inodot;&scedil;ma anlay&inodot;&scedil;&inodot;na sahip,
 </li>
 <li>
 Dinamik, h&inodot;rsl&inodot;, geli&scedil;ime a&ccedil;&inodot;k, yarat&inodot;c&inodot; profilleri davet ediyoruz.
 </li>
 </ul>
 
 
 
 
 **Neler Sunuyoruz:**
 
 
 
 
 
 - Rekabet&ccedil;i maa&scedil; ve yan haklar
 
 
 - Uzaktan &ccedil;al&inodot;&scedil;ma imkan&inodot;
 
 
 - Ki&scedil;isel ve profesyonel geli&scedil;im f&inodot;rsatlar&inodot;
 
 
 - Dinamik ve yenilik&ccedil;i &ccedil;al&inodot;&scedil;ma ortam&inodot;
 
 
 - Kariyer ilerleme olanaklar&inodot;
 
 
 
 
 
 **Ba&scedil;vuru:**
 
 
 &ouml;zge&ccedil;mi&scedil;ini nihan.kaya@viennalife.com.tr adresine g&ouml;nderebilirsin.
 
 
 
 
</div>

Saha Satış Uzmanı

Explore 175+ Sales and service specialist in Ankara this December. Find roles across top companies and apply now to boost your career.