customer success specialist Jobs in Islamabad Pakistan

customer success specialist

customer support agent Jobs in Islamabad Pakistan

customer support agent

customer support representative Jobs in Islamabad Pakistan

customer support representative

e-commerce sales specialist Jobs in Islamabad Pakistan

e-commerce sales specialist

sales & calling specialist Jobs in Islamabad Pakistan

sales & calling specialist

sales and support specialist

BroadDigix (Pvt) Ltd.

Company Overview:BroadDigix, LLC is a dynamic and growing technology solutions provider based in PWD Housing Society, Islamabad, dedicated to delivering innovative digital services to clients worldwide. We&rsquo;re passionate about fostering an inclusive workplace where everyone &mdash; regardless of gender &mdash; can excel in customer-focused roles. Join our team to make a meaningful impact while advancing your career!Position: Sales and Support SpecialistLocation: PWD Housing Society, Islamabad, PakistanType: Full-Time, PermanentWorking Hours: Eastern Standard Time (EST)Application Deadline: October 31, 2025Job Summary:We are seeking a motivated and enthusiastic Sales and Support Specialist to join BroadDigix. In this role, you will engage with customers to drive sales, provide exceptional support, and ensure a seamless customer experience. This position is ideal for communicative, goal-oriented professionals who enjoy problem-solving, building relationships, and achieving measurable results.Key Responsibilities:Sales:<ul><li>Identify customer needs and recommend BroadDigix&rsquo;s technology solutions to meet those needs.</li><li>Actively promote services through personalized outreach, demonstrations, and follow-ups.</li><li>Achieve monthly/quarterly sales targets and contribute to team goals.</li><li>Maintain accurate records of sales activities in CRM software (e.g., Apollo, HubSpot, etc.).</li></ul>Customer Support:<ul><li>Respond to customer inquiries via phone, email, live chat, or in-person, resolving issues promptly and professionally.</li><li>Provide troubleshooting, onboarding assistance, and post-sale support for BroadDigix&rsquo;s services.</li><li>Escalate complex issues to senior team members while ensuring customer satisfaction.</li></ul>Relationship Building:<ul><li>Build and maintain strong, long-term relationships with clients to foster loyalty.</li><li>Gather feedback to improve services and share insights with the team.</li></ul>Team Collaboration:<ul><li>Work closely with marketing, product, and support teams to align on campaigns and customer needs.</li><li>Participate in training sessions and team meetings to enhance skills and product knowledge.</li></ul>Qualifications:Education:<ul><li>Bachelor&rsquo;s degree in business, marketing, IT, or a related field preferred.</li></ul>Experience:<ul><li>3&ndash;5 years of experience in sales, customer service, or a related role, preferably in the technology sector.</li><li>Experience with CRM tools and customer support platforms is a plus.</li></ul>Skills:<ul><li>Excellent communication and interpersonal skills, with a friendly and approachable demeanor.</li><li>Strong problem-solving abilities and attention to detail.</li><li>Ability to multitask and thrive in a fast-paced environment.</li><li>Basic proficiency in Microsoft Office, CRM's and similar tools.</li></ul>Attributes:<ul><li>Self-motivated with a results-driven mindset.</li><li>Empathetic and patient, with a passion for helping customers.</li><li>Ability to work independently and as part of a team.</li></ul>Equal Opportunity Commitment:At BroadDigix, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome qualified candidates of all genders who share our passion for customer success and innovation.Benefits:<ul><li>Competitive salary: PKR 60,000 &ndash; PKR 120,000 per month, based on experience.</li><li>Professional development opportunities, including training and mentorship.</li><li>Supportive and inclusive work environment with a focus on career growth.</li><li>Opportunity to work with cutting-edge technology solutions.</li></ul>Only shortlisted candidates will be contacted.Job Type: Full-timePay: Rs60,000.00 - Rs120,000.00 per monthWork Location: In personApplication Deadline: 31/10/2025

Sales and Support Specialist

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 The Global Operations Specialist is responsible for analyzing the organization's sales performance and operational efficiency worldwide. This role involves supporting global sales teams and executives by providing detailed sales and market analysis, including pipeline assessment, forecasting, historical sales analysis, and market potential evaluation. Additionally, the specialist will play a crucial role in implementing and maintaining sales automation tools in various regions to enhance organizational value.
 
 
 
 What You Will Do As a Global Operations Specialist
 
 
 
 Employees employed in the role of Global Operations Specialist shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 Your Responsibilities Will Include, But Are Not Limited To
 
 
 
 <ul>
 <li>
 Coordinate with Partners and sales operations globally
 </li>
 <li>
 Support global onboarding of partners and internal teams with tools, documentation, and process training.
 </li>
 <li>
 Analyze trends and performance metrics to identify opportunities for efficiency and growth.
 </li>
 <li>
 Manage global portals, ensuring updated catalog and prices
 </li>
 <li>
 Provide daily operational support
 </li>
 <li>
 Monitor invoicing and address payment delays
 </li>
 <li>
 Deliver business intelligence through reporting and analysis
 </li>
 <li>
 Build relationships with sales and corporate support leadership
 </li>
 <li>
 Communicate frequently and effectively
 </li>
 <li>
 Drive results and follow through
 </li>
 <li>
 Participate in calls for communication, improvement, and alignment
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 <ul>
 <li>
 At least 5 years of Data Analyst, Business Intelligence, Financial Analyst, Operations Analyst
 </li>
 <li>
 Experience in offshore/out-sourced environments, sales, business operations, or marketing with project coordination
 </li>
 <li>
 Effective communication skills across all levels of business
 </li>
 <li>
 Advanced Excel Skills in MS Office tools, especially Excel and Power Bi for advanced modeling and data analysis
 </li>
 <li>
 Detail-oriented with high accuracy
 </li>
 <li>
 Ability to work in a fast-paced environment and meet deadlines
 </li>
 <li>
 Excellent customer service and account management skills
 </li>
 <li>
 Strong analytical, problem-solving, and decision-making abilities
 </li>
 <li>
 Neutral accent with good articulation and professional escalation management
 </li>
 <li>
 Outstanding presentation and communication skills
 </li>
 <li>
 Graduate &ndash; In any discipline.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.
 
 
 We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career.
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.
 
 
 Shift Timings: 8:00 P.M to 5:00 A.M (Pk time)
</div>

Global Operations Specialist

ezBike

ezBike is a leading provider of electric bike solutions, committed to enhancing urban mobility and sustainability. We are seeking a dedicated Live Operations Specialist to join our team and ensure the seamless functioning of our electric bike fleet.Key Responsibilities:Tracker Management:- Monitor and ensure the proper functioning of GPS trackers on all electric bikes.- Troubleshoot and resolve any tracking issues promptly to maintain real-time visibility.Swapping Station Oversight:- Ensure that battery swapping stations are operational and adequately stocked.- Conduct regular checks and maintenance to optimize performance and user experience.After-Sales Support for Clients:- Manage and support after-sales service for corporate clients, ensuring their needs are met and issues resolved quickly.- Collaborate with the sales and customer service teams to enhance client satisfaction.Data Reporting and Analysis:- Prepare regular reports on operations metrics, bike performance, and client feedback.- Use data insights to recommend improvements in operations and service offerings.Qualifications:- Bachelor&rsquo;s degree in Operations Management, Business Administration, or a related field.-2+ Experience in operations or logistics, preferably in the mobility or tech industry.- Strong analytical skills with the ability to interpret data and make informed decisions.- Excellent problem-solving skills and a proactive approach to operational challenges.- Proficient in using operational software and tools; experience with GPS tracking systems is a plus.Job Type: Full-timePay: From Rs80,000.00 per monthWork Location: In person

Sales & Operations Manager

International Learning Pathways (ILP) Limited

We are a UK-based education provider and registered institute offering globally recognized UK qualifications through online learning. Our mission is to make quality British education accessible worldwide. In addition to UK qualifications, we also provide study abroad guidance and consultancy services for students seeking international academic opportunities.Position OverviewWe are seeking an experienced Sales Specialist with a strong background in education sales&mdash;preferably in study abroad consultancy or UK qualification programs. The ideal candidate will have exceptional communication skills, a proven record of meeting sales targets, and the ability to convert leads into enrollments.Key Responsibilities<ul><li>Promote and sell UK qualification programs and study abroad services.</li><li>Develop and implement effective sales strategies to achieve monthly and quarterly targets.</li><li>Handle inquiries, follow up with potential clients, and maintain relationships with existing leads.</li><li>Collaborate with the marketing and admissions teams to improve lead generation and conversion.</li><li>Provide professional consultation to students and clients regarding course options and study pathways.</li><li>Prepare and present progress reports and performance updates to management.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree (preferably in Business, Marketing, or a related field).</li><li>2+ years of experience in sales, preferably in the education or study abroad sector.</li><li>Strong verbal and written communication and negotiation skills.</li><li>Proven ability to meet or exceed sales targets.</li><li>Self-motivated with a results-driven approach.</li><li>Ability to work independently as well as part of a team.</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary with performance-based incentives/commissions.</li><li>Opportunity to grow within a UK-registered education organization.</li><li>Continuous professional training and support.</li></ul>Job Type: Full-timeProjected Total Compensation: Rs1,500,000.00 - Rs2,500,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Sales Consultant

Zones

<div>Description 
 
 
Company Overview: 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview: 
The Microsoft Contracts Specialist serves an important role in our Partner and Product Management Team (PPM) team. They support our Microsoft Contract management function and assist Zones Sales teams in successfully delivering on various Microsoft contracting workstreams. This role requires extensive knowledge of Microsoft Enterprise Agreements (EAs) and a desire to develop software lifecycle management and licensing experience. This position will work cross-functionally with Zones sales, operations, and licensing sales teams in their selling efforts.
What you&rsquo;ll do as the Microsoft Contracts Specialist:
Employees employed in the role of Microsoft Contracts Specialist shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Creation and maintenance of Microsoft Contracts
</li><li>Manage incoming cases against Microsoft Contract-related action items</li><li>
Generate Microsoft Bill of Materials, upon request</li><li>
Quality Control Microsoft Contracts workstreams as needed</li><li>
Act as subject matter expert, provide guidance on the Microsoft Contract process</li><li>
Develop and maintain levels of expertise in Microsoft licensing and products</li><li>
Provide appropriate, timely and accurate communications to management, and be prepared to handle any special and ongoing tasks as assigned.</li></ul> 
What you will bring to the team:
EDUCATION/CERTIFICATION:<ul><li>
Bachelor&rsquo;s degree in business administration or related field</li></ul>
CERTIFICATES/LICENSES, ETC:<ul><li>
Microsoft MCP &ndash; Large Organizations</li><li>
Microsoft P-CE (Commercial Ex&eacute;cutive)</li></ul>
REQUIRED EXPERIENCE:<ul><li>
Experience working with Microsoft software licenses</li><li>
Experience working with ticketing systems</li><li>
Excellent verbal and written communication skills
</li><li>Demonstrated ability to provide world class customer service</li><li>
Demonstrated strong communication and proven ability to resolve complex issues a timely manner</li><li>
Ability to act quickly to issues and develop solutions</li><li>
Demonstrated track record of achieving productivity goals</li></ul> 
PREFFERED EXPERIENCE:<ul><li>
Microsoft program and product licensing knowledge</li><li>
Microsoft licensing terms and conditions knowledge</li></ul> 
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Job timings: 8:00 PM to 5:00 AM (Pk time)</div>

Microsoft Contracts Specialist

Shape Solutions (Pvt.) Ltd.

<div>
 We are seeking a highly motivated and data-driven E-commerce Sales Specialist to join our online sales team. You will be responsible for driving revenue growth across our digital platforms by managing product listings, optimizing online marketing campaigns, and analyzing sales performance. The ideal candidate has a passion for e-commerce and a proven ability to convert online traffic into sales.
 
 
 Responsibilities
 
 <ul>
 <li>
 Develop and execute sales strategies to achieve revenue goals on your company's website and marketplaces.
 
 </li>
 <li>
 Manage and optimize product listings, including images, descriptions, and keywords, to improve online visibility and conversion rates.
 
 </li>
 <li>
 Implement and track digital marketing campaigns, such as SEO, PPC, and email marketing, to drive website traffic.
 
 </li>
 <li>
 Utilize web analytics tools to monitor key performance indicators (KPIs) and report on sales performance.
 
 </li>
 <li>
 Analyze customer behavior and feedback to enhance the online shopping experience.
 
 </li>
 <li>
 Collaborate with marketing, product, and fulfillment teams to ensure a seamless customer journey.
 
 </li>
 <li>
 Conduct market research to stay updated on e-commerce trends, technologies, and competitor activities.
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 Proven experience in an e-commerce or digital sales role.
 
 </li>
 <li>
 Proficiency with e-commerce platforms like Shopify, WooCommerce, or Amazon Seller Central.
 
 </li>
 <li>
 Familiarity with web analytics and digital marketing tools.
 
 </li>
 <li>
 Strong analytical skills with an ability to interpret data and make data-driven decisions.
 
 </li>
 <li>
 Excellent written and verbal communication skills.
 
 </li>
 <li>
 Ability to work independently and collaboratively in a fast-paced environment.
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 Our company is a leading provider of outsourced software development services. We specialise in offering high quality and cost-effective solutions to a wide range of clients, including businesses,organisations, and individual clients. We pride ourselves on delivering quality work and providing excellent customer service, ensuring that our clients receive the results they need to grow their businesses and meet their goals.
 
 
 At our company, we offer a comprehensive range of software development services to meet the unique needs of our clients. Our services include custom software development, application maintenance and support, software integration, and technology consulting. We offer flexible engagement models to accommodate different project needs and budgets. We work with a variety of industries, including healthcare, finance, e-commerce, and more. Whether it is building a new software application, enhance an existing one, or need support with the technology infrastructure, we got it covered.
 
 
 
</div>

E-commerce Sales Specialist

Meer Group of Investments

Full job descriptionWe are a growing marketing agency looking for a talented and results-driven Senior Digital Marketing Specialist to join our team. This role is perfect for someone who loves working with campaigns, analytics, and creative strategy to generate measurable business growth.Key Responsibilities<ul><li>Plan, execute, and optimize paid campaigns across Meta Ads (Facebook &amp; Instagram), Google Ads, and other digital platforms.</li><li>Manage campaign budgets, monitor KPIs, and deliver performance reports.</li><li>Conduct keyword research, audience segmentation, and competitor analysis.</li><li>Optimize campaigns for lead generation, conversion, and ROI.</li><li>Coordinate with designers, copywriters, and sales teams to develop compelling ad creatives and landing pages.</li><li>Track performance using tools like Google Analytics, Meta Ads Manager, and CRM dashboards.</li><li>Stay updated on digital marketing trends, algorithm changes, and best practices.</li><li>Support email marketing, SEO/SEM, and remarketing strategies when needed.</li></ul>Job Type: Full-timePay: Rs150,000.00 - Rs200,000.00 per month

Senior Digital Marketing Specialist

Explore 1350+ Sales and support specialist in Islamabad Pakistan this November. Find roles across top companies and apply now to boost your career.