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customer service representative Jobs in Lahore Pakistan

customer service representative

customer sales representative Jobs in Lahore Pakistan

customer sales representative

sales manager

sales development representative Jobs in Lahore Pakistan

sales development representative

sales call representative

Blackstone Foods

<div>
 
 Company Description
 
 
 
 Blackstone Foods is a prominent name in Akbari Mandi and a leading provider of premium-quality spices and dry fruits across Lahore and Pakistan. Known for delivering unmatched freshness and flavor, Blackstone Foods is a trusted importer and wholesale supplier to retailers, restaurants, and businesses nationwide. We are committed to maintaining the highest standards of quality and building long-term relationships with our partners.
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role for a Sales Call Representative based in Lahore. The Sales Call Representative will be responsible for handling inbound and outbound sales calls, providing product information, building and maintaining customer relationships, and identifying sales opportunities. Additional responsibilities include assisting in customer order processing, meeting sales targets, and coordinating with other teams to ensure customer satisfaction.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong communication, interpersonal, and customer service skills
 </li>
 <li>
 Proficiency in sales techniques, negotiation, and building lasting relationships
 </li>
 <li>
 Ability to handle inbound and outbound calls efficiently and professionally
 </li>
 <li>
 Basic knowledge of CRM software and record-keeping is a plus
 </li>
 <li>
 Problem-solving ability and attention to detail
 </li>
 <li>
 Self-motivated and goal-oriented mindset with the ability to achieve sales targets
 </li>
 <li>
 Familiarity with spices, dry fruits, or wholesale industry is an advantage
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field
 </li>
 </ul>
</div>

Sales Call Representative

Ethisol

Blackstone Foods is a growing name in the premium food , dry fruits and spices industry. We specialize in providing high-quality spices and seasonings to retailers, wholesalers, and food service businesses across Pakistan. As part of our expansion, we&rsquo;re looking for an energetic and persuasive Sales Call Representative to join our team in Lahore.Job Description:As a Sales Call Representative, you will be responsible for reaching out to potential and existing clients to promote our range of food spices, close sales, and build long-term relationships. The role involves both inbound and outbound calling, maintaining customer records, and achieving monthly sales targets.Key Responsibilities:Make outbound sales calls to potential clients (retailers, distributors, and food businesses).Present and promote Blackstone&rsquo;s dry fruits and spice products to customers.Handle customer inquiries and follow up on leads to close deals.Maintain records of calls, sales, and customer details.Meet or exceed monthly sales targets.Provide feedback and market insights to the management team.Requirements:Minimum Intermediate / Bachelor&rsquo;s degree in any field.Prior experience in telemarketing, telesales, or food industry sales preferred.Excellent communication and persuasion skills.Ability to work independently and achieve targets.Basic computer knowledge (Excel, WhatsApp, etc.).Compensation:Commission-Based Role: Earn 0.2% commission on every confirmed sale.Average monthly sales volume starts from PKR 100,000-200,000+, offering attractive earning potential.Performance-based bonuses and growth opportunities available.Work Hours:Full-time / Part-time (Flexible hours available)Location: Akbari Mandi Lahore near Delhi gateHow to Apply:Send your CV or WhatsApp your details to 0330-5313818Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Sales Call Representative – dry fruits, Spices Division

HRPSP - Your Strategic HR Partner

We&rsquo;re Hiring: Tele Sales Agents!Location: Lahore Salary: Rs. 37,000 + Incentives Education: Intermediate / Bachelor&rsquo;s Experience: Minimum 6 months in Tele Sales Type: Outbound CallsJob Responsibilities:<ul><li>Engage potential customers by making outbound calls to promote our products and services.</li><li>Clearly communicate the value and benefits of our offerings to generate interest.</li><li>Identify customer needs and recommend suitable products.</li><li>Upsell additional products or services where possible.</li><li>Maintain accurate customer information and call records.</li><li>Follow up on leads and ensure customer satisfaction.</li></ul>Skills &amp; Requirements:<ul><li>Proven experience as a Telesales Representative or in a similar role.</li><li>Strong communication, negotiation, and convincing skills.</li><li>A track record of meeting or exceeding sales targets.</li><li>Proficiency in CRM software and telephone systems.</li><li>Ability to learn quickly and explain products clearly.</li><li>Excellent command of English (spoken and written).</li></ul>Why Join Us?<ul><li>Competitive salary + attractive incentives</li><li>Dynamic and supportive work environment</li><li>Opportunity for growth and performance-based rewards</li></ul>Job Type: Full-timePay: From Rs37,000.00 per monthWork Location: In person

Tele Sales Agents

Home Trends Ennis

Cold Calling SDR (Sales Development Representative) &ndash; Remote, Night ShiftDivisions: Patients Flow &amp; Rebel Media (within Ahmed Solutions)Compensation: 50,000 to 70,000 PKR per month (base salary) + performance bonusesLocation: Remote (Pakistan)Work Schedule: Monday to Saturday, Night Shift (U.S. hours), full-timeCommitment: Minimum 6&ndash;12 month employment expectedAbout Ahmed SolutionsAhmed Solutions is a digital marketing and performance advertising agency headquartered in Ireland. We work with two primary client types across our internal divisions:1. Patients Flow (Healthcare Division) We partner with private medical practices in the United States (primarily chiropractic, pain management, and physical therapy clinics). We support them in generating and scheduling new patient inquiries through paid advertising and structured communication workflows. Our goal is to help clinics grow sustainably through predictable patient flow systems.2. Rebel Media (E-Commerce Division) We work with e-commerce businesses&mdash;particularly home d&eacute;cor and rug store brands&mdash;focused on improving revenue consistency and scaling customer acquisition through paid ads and outbound communication strategies.As an SDR, you may be placed in either division based on campaign requirements and performance fit. There is structured training for whichever division you are assigned to.Role PurposeThe Sales Development Representative (SDR) role is responsible for initiating first contact with businesses in the U.S., conducting professional outbound cold calls, identifying interest, and booking scheduled Zoom appointments for our Sales Closer.This is a high communication and high consistency role. Success depends on your discipline, clarity, follow-up, and comfort speaking with business owners professionally.Day-to-Day ResponsibilitiesOutbound Calling &amp; Engagement<ul><li>Make 150&ndash;200 outbound cold calls per day to U.S. businesses (either medical clinics or e-commerce retail stores depending on assignment).</li><li>Speak with clinic owners, practice managers, or business operators to introduce our solutions.</li><li>Follow structured conversation scripts while adapting naturally to different responses and personalities.</li></ul>Appointment Booking &amp; Show-Up Management<ul><li>Schedule qualified appointments with our internal Sales Closer.</li><li>Send confirmations and reminders to keep the attendance rate strong.</li><li>Ensure calendars, call schedules, and time zones are managed accurately.</li></ul>CRM Documentation &amp; Tracking<ul><li>Record all call outcomes, lead statuses, and notes into the CRM (GoHighLevel).</li><li>Keep records up to date to ensure the entire sales team has clear visibility.</li><li>Share daily call volume, appointment booked count, and show rate data.</li></ul>Collaboration &amp; Continuous Development<ul><li>You will be part of a team of 4&ndash;5 SDRs, not working alone.</li><li>Participate in call reviews, communication refinement sessions, and ongoing training.</li><li>Engage in healthy performance-based competition that helps maintain motivation and momentum.</li><li>Contribute to a supportive environment where everyone improves together through consistency and shared standards.</li></ul>Performance Metrics (KPIs)You will be evaluated on the following measurable outcomes:<ul><li>Qualified Appointments Booked: Number of meetings scheduled that meet the defined qualification criteria.</li><li>Show-Up Rate: Percentage of scheduled appointments that attend the Zoom call with the closer.</li><li>Daily Call Volume: Consistently making 150&ndash;200 outbound calls per day.</li><li>Follow-Up Consistency: Timely reminders and communication to increase attendance rate.</li><li>CRM Accuracy: Complete and well-organized documentation of calls, statuses, and lead notes.</li><li>Professional Communication: Maintaining clarity, composure, and structure in every conversation.</li></ul>These metrics are reviewed in weekly performance check-ins.Compensation Structure<ul><li>Base Salary: 50,000 to 70,000 PKR/month (based on communication ability, consistency, and prior experience).</li><li>Performance Bonuses: Additional compensation is paid when deals originate from your booked appointments.</li><li>Growth Path (Clear &amp; Structured): SDR &rarr; Senior SDR &rarr; Closer &rarr; Sales Team Lead</li></ul>Growth is based on consistency, communication quality, daily discipline, and understanding of the client environment&mdash;not just call volume.Required Skills &amp; EquipmentSkills<ul><li>Strong English speaking ability and professional communication tone.</li><li>Confidence speaking on the phone daily.</li><li>Willingness to stay consistent through rejection and follow structured routines.</li><li>Ability to work independently with accountability and reliability.</li></ul>Equipment<ul><li>Laptop</li><li>Clear microphone/headset</li><li>Stable high-speed internet</li><li>Quiet working environment</li></ul>These must already be in place for onboarding.Work Schedule<ul><li>Standard shift: 7:30 PM to 4:30 AM PKT</li><li>Start time may range between 6:00 PM and 8:00 PM PKT depending on the U.S. time zone being targeted.</li><li>Total shift length: 9 hours</li><li>Workdays: Monday to Saturday</li><li>This is a night shift role. A minimum commitment of 6&ndash;12 months is expected.</li></ul>If ongoing studies, daytime job commitments, or personal obligations interfere with these hours, please apply only if you can maintain the schedule consistently.Why Work With Ahmed Solutions<ul><li>Structured and supportive work environment with clarity and accountability.</li><li>Consistency-focused culture (no chaos, no micromanagement, predictable workflow).</li><li>Work alongside a team of SDRs, not in isolation.</li><li>Weekly coaching, skill development, and communication improvement.</li><li>Stable role with long-term continuity and real career progression opportunities.</li></ul>We value professional behavior, stability, consistency, and growth over time.How to ApplyApply using either method:<ul><li>Email your resume to: hr@teamahmedsolutions.co</li><li>Or apply directly through Indeed</li></ul>Shortlisted candidates may be asked to record a brief introduction video summarizing their communication style.Job Types: Full-time, Contract Contract length: 6 monthsPay: Rs50,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Please rate your English fluency (spoken and written) on a scale of 1&ndash;10. Provide examples of when you've used English in professional settings.</li><li>We require a short video introduction (in English) as part of the application. Can you record &amp; provide the hosted URL here? </li></ul>Note: Without this, we can't move forward to the next step of hiring, i.e. interview stage<ul><li>Are you comfortable working full-time during US Eastern Time hours (7:30 PM to 4:30 AM Pakistan time) from Monday to Saturday?</li></ul>

Cold Calling SDR

OOP Technologies

Job Description: OOP Technologies is seeking a Call Center Agent with a strong background in digital services to join our expanding team. The ideal candidate will have 1&ndash;3 years of experience in customer support, telesales, or call center operations, along with a solid understanding of web development, SEO, and digital marketing solutions. This role requires excellent communication and sales skills to effectively engage clients, understand their needs, and promote our digital service offerings.Key Responsibilities:<ul><li>Conduct outbound calls to promote and sell digital services such as Web Development, SEO, and related digital solutions.</li><li>Build and maintain positive relationships with clients through professional communication.</li><li>Identify client needs and recommend suitable digital services aligned with their business goals.</li><li>Respond promptly to client inquiries and ensure timely follow-ups.</li><li>Handle objections and resolve customer concerns in a professional manner.</li><li>Assist clients in understanding service processes, project timelines, and deliverables.</li></ul>Qualifications:<ul><li>1&ndash;3 years of experience as a Call Center Agent, Telesales Representative, or Customer Support Executive (preferably within IT or digital services).</li><li>Strong understanding of web services, SEO, and digital marketing concepts.</li><li>Excellent spoken and written communication skills (English proficiency required).</li><li>Confident in persuasion, negotiation, and objection handling.</li><li>Strong problem-solving ability and a customer-focused mindset.</li><li>Bachelor&rsquo;s degree in Business Administration, Marketing, IT, or a related field.</li></ul>Job Details:<ul><li>Job Type: Full-Time (On-site)</li><li>Work Hours: Night Shift (8:00 PM &ndash; 5:00 AM)</li><li>Location: Iqbal Town, Lahore</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Are you available for the night shift?</li><li>What is your earliest possible joining date?</li></ul>Work Location: In person

Call Center Agent (Digital Services)

optustechnology

<div><div><h4 class="jobSectionHeader">Job Overview</h4>
We want to hire a passionate and hardworking Telemarketer to join our Sales team.
As a Telemarketer, you should render sales either by answering the potential customer&rsquo;s requests or by cold calling. You will be accountable for influencing both existing and potential clients to buy our products/services.
You must be persuasive and friendly. You must be able to understand the client&rsquo;s requirements in a short span of time and present them with viable solutions. Your objective here will be to promote business growth and find new opportunities by expanding the brand&rsquo;s clientele.
If you are ready to take up these duties and responsibilities of Telemarketer, then apply right away. We will love to meet you.</div>
<div><h4 class="jobSectionHeader">
Responsibilities</h4><ul><li>
Call our prospective customers using a provided phone directory to sell merchandise/services or even solicit donations</li><li>
Answer all the incoming calls from potential clients.</li><li>
Write sales scripts to close the sale deals.</li><li>
Use documents to provide accurate details about the product&rsquo;s features, its price range, etc along with the benefits it offers.</li><li>
Ask logical questions to understand the customer&rsquo;s needs</li><li>
Persuade the clients to buy by explaining to them how the services or products meet their requirements</li><li>
Deal with doubts and complaints to secure the company&rsquo;s reputation.</li><li>
Prepare sales records and all the useful information</li><li>
Go &lsquo;extra mile&rsquo; to achieve sales targets and facilitate future sales</li></ul></div>
<div><h4 class="jobSectionHeader">Requirements</h4><ul><li>
BA/BSc in any discipline. High school diploma candidates will also be considered</li><li>
Proven work experience as a Telemarketer, Sales Representative, or equivalent Customer Services/Sales role.</li><li>
Proven record of being able to achieve sales target</li><li>
Proficiency in the English Language will be a must</li><li>
Outstanding communication and presentation skills.</li><li>
Exceptional knowledge of sales talk techniques.</li><li>
Patient enough to deal with customer rejections.</li></ul></div></div>

Telemarketer

Techzilla BPO

Techzilla BPO is a dynamic and innovative Telecom solutions provider committed to delivering exceptional customer service. Join our team and be part of a company that values talent, growth, and excellence.Position Overview: We are currently seeking dedicated individuals to join our Inbound/Outbound Customer Service team for our Energy Campaign. The ideal candidate will handle billing inquiries, provide technical support, and assist customers with new services calls.Responsibilities:<ul><li>Handle incoming calls from customers regarding billing inquiries, technical support, and new services.</li><li>Provide accurate information and assistance to customers in a professional and friendly manner.</li><li>Resolve customer issues promptly and effectively, aiming for first-call resolution.</li><li>Upsell and cross-sell additional services when opportunities arise.</li><li>Update customer accounts and records accurately.</li></ul>Qualifications:<ul><li>Previous experience in inbound/Outbound customer service.</li><li>Strong communication and interpersonal skills.</li><li>Ability to handle high call volumes and multitask effectively.</li><li>Problem-solving skills and attention to detail.</li><li>Knowledge of billing systems and technical support processes.</li></ul>Benefits:<ul><li>Competitive salary</li><li>Career growth opportunities</li><li>Training and development programs</li><li>Positive and collaborative work environment</li></ul>How to Apply: If you are passionate about delivering outstanding customer service and ready to contribute to our growing team, please submit your resume hr@techzillabpo.com. Mention &quot;Customer Service Representative - Telecom Campaign&quot; in the subject line.Techzilla is an equal opportunity employer. We encourage candidates from all backgrounds to apply.Join us in powering a brighter future!Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthExperience:<ul><li>Inbound Sales: 1 year (Required)</li></ul>Work Location: In person

Customer Service Representative for US Telecom Campaign

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