customer service representative Jobs in Karachi

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sales service coordinator

Mechano Elevator (Private) Limited

About the RoleWe are looking for a focused and responsible Service &amp; Sales Coordinator to join our team. In this role, you will be responsible for managing and updating important information related to our elevator manufacturing and after-sales services. Your work will directly support our service teams and help ensure smooth day-to-day operations.Key Responsibilities- Accurately enter customer, sales, and service data into company systems and databases- Maintain detailed records of elevator installations, maintenance schedules, and service visits- Process service reports, work orders, installation documents, and Annual Maintenance Contracts (AMC)- Check data for accuracy and completeness; report or correct any issues- Organize digital and physical files such as technical drawings, service logs, and warranty records- Coordinate with service technicians, sales teams, and customer service staff to keep information updated- Track inventory of spare parts and update records when parts are used- Support the preparation of reports on service performance and customer issues- Respond to internal requests for customer and job history details- Ensure all sensitive data is handled securely and remains confidential- Perform regular data backups to protect important records- Contribute to improving data accuracy and workflow efficiencyRequirements<ul><li>Bachelor&rsquo;s degree in a relevant field</li><li>0 to 6 months of experience in a similar role</li><li>Strong command of Microsoft Office, especially Excel</li><li>Good written and verbal communication skills</li><li>Willingness to learn and grow in a structured work environment</li></ul>Job Type: Full-timePay: Rs45,000.00 per monthWork Location: In person

Service & Sales Coordinator

Film Extrusion Co.

Full job descriptionPosition: Sales CoordinatorLocation: SITE Super Highway Industrial Area, KarachiIndustry: Plastic, Color MasterbatchExperience Required: 2&ndash;4 years in a similar roleEducation: Bachelor&rsquo;s Degree (BBA / MBA preferred)Key Responsibilities:- Coordinate between internal departments (Sales, Production, Procurement, Dispatch, and Accounts) to ensure smooth workflow.- Manage client communication, order tracking, and status updates.- Prepare and process Sales Orders (SO), and ensure timely order execution.- Use SAP / ERP system for data entry, order management, and reporting.- Maintain accurate sales records and prepare daily / weekly sales reports.- Support the sales team with quotations, proposals, and client documentation.- Follow up with clients for approvals, deliveries, and payments.Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs35,000.00 - Rs70,000.00 per monthWork Location: In person

Sales Coordinator

TUV Austria

Company DescriptionTUV Austria Bureau of Inspection &amp; Certification (Pvt.) Ltd., headquartered in Vienna, Austria, is a leading global Testing, Inspection, and Certification (TIC) organization. With decades of international expertise, TUV Austria provides independent third-party certification and inspection services across a wide range of industries, ensuring compliance, safety, and quality excellence.In Pakistan, TUV Austria Bureau of Inspection &amp; Certification stands as a market leader, proudly serving over 1500 clients including renowned names such as BP, Shell, and ENGRO Fertilizer. Upholding the motto &ldquo;QUALITY, NOT QUANTITY&rdquo;, we maintain an unwavering commitment to ethical business practices, transparency, and strict adherence to HSE (Health, Safety &amp; Environment) standards.Job SummaryWe are looking for a dynamic, detail-oriented, and highly organized Sales Coordinator to join our Inspection Division at TUV Austria. This role involves providing critical back-office support to the technical sales team for services related to Non-Destructive Testing (NDT), Lifting Equipment Inspection, and Oil &amp; Gas Services.The ideal candidate will be responsible for preparing proposals, coordinating job costings, maintaining client databases, and ensuring seamless communication between the sales, operations, and technical teams. This position is best suited for individuals with strong documentation, coordination, and analytical skills who thrive in a fast-paced and technically driven environment.Key Responsibilities<ul><li>Prepare, format, and submit professional technical and commercial proposals for inspection services, including NDT, Lifting Equipment, and Oil &amp; Gas testing.</li><li>Coordinate with the Operations and Technical Departments to gather accurate cost inputs, timelines, and service details for proposal preparation.</li><li>Maintain an updated and organized client database, including inquiries, quotations, proposals, purchase orders, and communication logs.</li><li>Track and follow up on client quotations, clarifications, and project decisions to ensure timely feedback and conversion.</li><li>Assist the sales team in tender documentation, vendor registrations, prequalification forms, and related compliance requirements.</li><li>Support the creation of monthly sales and inquiry status reports for management review and forecasting.</li><li>Ensure proper document control for all contracts, POs, NDAs, and correspondence according to company standards.</li><li>Act as a liaison between the sales, operations, accounts, and quality departments to ensure client satisfaction and internal process alignment.</li><li>Contribute to the continuous improvement of sales systems, formats, and reporting processes.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Engineering, Business Administration, or a related discipline.</li><li>Fresh graduates or candidates with up to 2 years of relevant experience in sales coordination, proposal preparation, or back-office support within the Inspection, Testing, or Oil &amp; Gas industry.</li><li>Familiarity with technical inspection terms and industrial services (especially NDT, lifting, and oil &amp; gas operations).</li><li>Proficient in Microsoft Office (Excel, Word, Outlook); experience with CRM or ERP systems will be an advantage.</li><li>Strong communication, documentation, and coordination skills.</li><li>Exceptional attention to detail, with the ability to manage multiple priorities under tight deadlines.</li><li>A proactive attitude with the ability to work both independently and collaboratively within a team.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Sales Coordinator (Back Office) – NDT, Lifting & Oil & Gas Services

Riz technology

RIZ Technology is currently looking for Sales Coordinator Executive to join our team for Urgent hiring.Sales Coordinator Executive is responsible for providing support to the sales team and ensuring smooth operation of sales processes. Here's a general overview of the role:Job Description:- Coordination: The primary responsibility of a Sales Coordinator Executive is to coordinate activities related to sales operations. This includes scheduling meetings, arranging appointments, and managing communication between the sales team.- Support: Sales Coordinator Executives provide administrative support to the sales team. This may involve preparing sales presentations, maintaining sales records, and generating reports.-Customer Service: They often act as a point of contact for customers, handling inquiries, resolving issues, and providing assistance as needed.- Order Processing: Sales Coordinator Executives assist in processing sales orders, ensuring accuracy and timely delivery of products or services to customers.- Database Management: They may be responsible for managing customer databases, updating contact information, and tracking sales activities.Skills and Qualifications:<ul><li>Strong organizational and multitasking abilities</li><li>Excellent communication and interpersonal skills</li><li>Proficiency in office software such as Microsoft Office Suite</li><li>Attention to detail and accuracy in data entry and record-keeping</li><li>Ability to work effectively both independently and as part of a team</li><li>Knowledge of sales processes and customer service principles</li></ul>Educational Requirements:<ul><li>A bachelor's degree in business administration, marketing, or a related field is often preferred.</li><li>Must be fluent in English (both written and verbal).</li><li>03 to 04 Years Experience as Sales Coordinator is required.</li></ul>Benefits:<ul><li>Annual Bonus</li><li>Medical Insurance</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Sales and Marketing Executive

The Crown Group

Key Responsibilities<ul><li>Coordinate daily sales activities, including order processing, tracking, and invoicing</li><li>Support sales managers with lead management, dealer communication, and performance reports</li><li>Maintain accurate sales records in CRM and inventory systems</li><li>Prepare sales documentation, quotations, and product information for clients</li><li>Assist with planning and execution of promotions, events, and dealer training</li><li>Act as the communication bridge between sales, logistics, and after-sales service teams</li><li>Monitor stock levels and collaborate with supply chain for timely order fulfillment</li><li>Handle customer and dealer inquiries with professionalism and technical accuracy</li></ul>Requirements<ul><li>Previous experience in sales coordination, admin, or customer support (EV or automotive industry is a plus)</li><li>Strong communication and interpersonal skills</li><li>Proficiency in CRM tools and MS Office (Excel a must)</li><li>Ability to manage multiple tasks in a fast-paced environment</li></ul>Location : Port Qasim, Karachi (Only nearby residents will be contacted)Working Days : Monday - SaturdayJob Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

New Era Industries SMC Pvt Ltd

Location: Tariq Road, KarachiCompany: New Era Industries SMC PVT LIMMITEDAbout UsNew Era Industries SMC PVT LIMMITED is one of the leading names in premium uPVC windows, doors, and ducting solutions. With rapid growth in the building materials sector, we are looking for a dynamic Sales Co-Ordinator to join our team and play a vital role in driving client satisfaction, supporting sales operations, and ensuring smooth project execution.Key Responsibilities<ul><li>Coordinate with the sales team for leads, quotations, and client follow-ups.</li><li>Maintain client records and update them on order status.</li><li>Liaise with production, supply chain, and accounts for timely execution.</li><li>Prepare and manage sales reports, documentation, and records.</li><li>Support sales team in achieving monthly &amp; quarterly targets.</li><li>Ensure excellent customer service and after-sales support.</li></ul>RequirementsEducation: Bachelor&rsquo;s degree minimum.Experience: 2+ years in sales coordinationAge: 25 &ndash; 35 years (Male candidates only).Skills:<ul><li>Good communication &amp; client-handling skills.</li><li>Strong computer literacy (MS Office, WhatsApp/Email).</li><li>Ability to coordinate across multiple departments &amp; meet deadlines.</li></ul>What We Offer<ul><li>Competitive Salary Package</li><li>Medical Facility for employees</li><li>Professional growth &amp; career advancement opportunities</li><li>Exposure to premium building materials &amp; uPVC industry projects</li><li>Supportive and growth-driven work culture</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs50,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>Current Salary</li><li>Expected Salary</li><li>Age</li></ul>Work Location: In person

Gulf Star Travel & Tourism

Customer Service &amp; Sales Coordinator (Male Only)Job description:Gulf Star Travel &amp; Tourism is hiring on the position of a Coustomer Service Executive (Male Only)Gulf Star Travel &amp; Tourism is seeking to appoint highly motivated, self-driven individuals to drive sales by designing and implementing target marketing strategies. You will also be responsible for maintaining customer relationships, tracking sales data, and creating performance reports.Travel Agency Sales Products:<ul><li>Visa Consultancy</li><li>International Tours</li><li>Domestic &amp; International Air Ticket</li></ul>JOB DESCRIPTION:<ul><li>Contributing to the development of marketing strategies.</li><li>Communicate with target audiences and build and develop customer relationships.</li><li>Develop targeted sales strategies.</li><li>Answering client queries.</li><li>Maintaining client relations.</li><li>Able to present physically and online company profile and unique selling points to potential clients.</li><li>Provide timely and professional assistance to clients via phone, WhatsApp, and email.</li><li>Maintain a customer-first attitude ensuring complete satisfaction and trust.</li><li>Handle inquiries regarding company services, including Visa Consultancy, Travel Assistance, and CRM Support.</li><li>Manage and resolve customer complaints with politeness, patience, and efficiency.</li><li>Ensure smooth coordination between customers and internal departments for quick issue resolution.</li><li>Keep accurate records of all customer interactions, feedback, and follow-ups.</li><li>Demonstrate strong product knowledge to guide clients in choosing the right services.</li><li>Maintain a positive and empathetic attitude towards customers at all times.</li><li>Contribute ideas for service improvement and customer retention strategies.</li><li>Ability to close deals.</li><li>Attention to detail</li><li>Ability to maintain knowledge of company&rsquo;s products and procedures.</li><li>Attractive Salary + Commissions.</li></ul>Skills:<ul><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to handle multiple clients and inquiries simultaneously.</li><li>Friendly, confident, and professional personality.</li><li>Basic computer and CRM system knowledge.</li><li>Prior experience in customer support &amp; sales coordination is a plus.</li><li>MS Excel, MS Word, Windows, Facebook, Basic Data Entry Skills,</li><li>The candidate has to answer customer queries on Facebook, Instagram, WhatsApp, emails and Calls.</li><li>Excellent verbal and written communication skills</li><li>Excellent customer service skills</li><li>Minimum 3-5 year of customer support &amp; sales coordination experience.</li></ul>Education Required: Minimum IntermediateJob Type: Full-timeJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Service & Sales Coordinator (Male Only)

Explore 1158+ Sales service coordinator in Karachi this December. Find roles across top companies and apply now to boost your career.

1158 sales service coordinator jobs IN Karachi

Service & Sales Coordinator

Sales Coordinator

Sales Coordinator (Back Office) – NDT, Lifting & Oil & Gas Services

Sales and Marketing Executive

Sales Coordinator

Sales Coordinator

Customer Service & Sales Coordinator (Male Only)