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sales support coordinator

TREE OF PROSPERITY INTERNATIONAL

The Sales Coordinator is responsible for supporting the sales team by managing administrative tasks, coordinating customer orders, facilitating communication between departments, and ensuring smooth operations of marine-related sales activities. This role serves as a key liaison between customers, sales representatives, logistics, and after-sales service teams to ensure a high level of customer satisfaction and operational efficiency.Qualifications/Key Responsibilities<ul><li>Must be available in the UAE</li><li>Must have at least 1 yr of experience as sales for Marine Spare Parts</li><li>Bachelor's degree in Business, Marketing, or related field</li><li>Act as the primary point of contact for marine sales inquiries, orders, and customer support.</li><li>Coordinate and process marine sales orders from quotation to delivery, including documentation and invoicing.</li><li>Sales, Marketing, and Negotiation skills</li><li>Knowledge of marine spare parts and the maritime industry</li><li>Client relationship management skills</li><li>Excellent communication and interpersonal skills</li><li>Strong organizational and time management abilities</li></ul>Job Type: Full-timeWork Location: In person

Technical Sales Coodinator - Marine Idustry

DESIGNSMITH INTERIORS LLC

Job PurposeTo support the sales and business development team by coordinating bid and proposal activities, managing administrative tasks, maintaining documentation, and assisting in responding to client enquiries. The Bid Coordinator ensures smooth communication between clients and internal departments while maintaining accurate records and supporting the preparation and submission of proposals.Key Responsibilities1. Bid &amp; Proposal Coordination<ul><li>Assist the sales and business development teams in preparing and submitting bid and proposal documents.</li><li>Coordinate the collection of required information from internal departments for tender submissions.</li><li>Ensure bid documents are properly formatted, organized, and submitted within deadlines.</li><li>Maintain records of submitted bids, proposals, and supporting documents.</li></ul>2. Administrative &amp; Sales Support<ul><li>Provide administrative support to the sales and business development teams.</li><li>Process paperwork related to proposals, client communications, and internal approvals.</li><li>Assist in preparing presentations, reports, and proposal documentation.</li></ul>3. Client Communication &amp; Enquiry Handling<ul><li>Assist in responding to client queries and enquiries regarding company services or proposals.</li><li>Act as a liaison between clients and internal departments to ensure timely responses.</li><li>Support the sales team in maintaining professional communication with clients.</li></ul>4. CRM &amp; Database Management<ul><li>Maintain and update CRM databases with client information, project leads, and proposal records.</li><li>Track sales activities, enquiries, and proposal submissions in the system.</li><li>Ensure client data and records are accurate and up to date.</li></ul>5. Internal Coordination<ul><li>Coordinate with departments such as design, estimation, procurement, and operations to gather information for bids.</li><li>Ensure internal teams are aware of proposal deadlines and requirements.</li><li>Follow up on pending information required for tender submissions.</li></ul>6. Documentation &amp; Record Management<ul><li>Maintain organized filing of bid documents, client communications, and proposal records.</li><li>Ensure proper documentation control for proposals and tender submissions.</li><li>Assist in maintaining templates and standard documents for proposals.</li></ul>Required QualificationsEducation<ul><li>Bachelor&rsquo;s Degree or Diploma in Business Administration, Marketing, or related field preferred.</li></ul>Experience<ul><li>1&ndash;2 years of experience in an administrative, sales support, or coordination role.</li></ul>Technical Skills<ul><li>Proficiency in MS Office (Excel, Word, PowerPoint).</li><li>Experience using CRM systems or databases.</li><li>Strong documentation and administrative skills.</li><li>Good written and verbal communication skills in English.</li></ul>Core Competencies<ul><li>Administrative Coordination</li><li>Proposal &amp; Documentation Management</li><li>Client Communication</li><li>CRM Data Management</li><li>Attention to Detail</li><li>Time Management &amp; Organization</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Please share your current Salary</li><li>Please share your expected Salary</li><li>Please share your notice period</li><li>Please share your total experience</li></ul>Work Location: In person

Bid Coordinator

TIENS Europe Region

<div>
 
 The
 
 TIENS Group Co., Ltd.
 
 is a multinational conglomerate integrating industrial capital, business capital, and financial capital. Its business scope includes biotechnology, health management, hotel and tourism, education and training, e-commerce, and financial investment. With operations in over
 
 224 countries
 
 , TIENS has established branches in
 
 110 countries and regions
 
 and maintains strategic partnerships with leading international enterprises.
 
 
 
 We are looking for a
 
 Market Support Coordinator
 
 to support the development and execution of market activities across the Middle East region.
 
 
 Tasks
 
 <ul>
 
 <li>
 Support the coordination of the distributor ecosystem (e.g., VIPs, Agents, Partners), including onboarding support, training coordination, performance tracking, and ensuring compliance with local direct-selling regulations.
 </li>
 
 <li>
 Assist with market growth initiatives by supporting sales activities, distributor engagement, and customer retention programs across Middle East markets.
 </li>
 
 <li>
 Work closely with the marketing team to support the execution of localized campaigns, promotions, loyalty programs, and incentive initiatives.
 </li>
 
 <li>
 Coordinate and support the organization of
 
 sales meetings, training sessions, roadshows, and regional events
 
 .
 </li>
 
 <li>
 Collaborate with supply chain and operations teams to help ensure product availability and smooth order fulfillment.
 </li>
 
 <li>
 Track and report key market support indicators such as
 
 distributor activity, event participation, and incentive performance
 
 .
 </li>
 
 <li>
 Act as a coordination point between regional teams, HQ, and internal departments (marketing, logistics, legal, finance).
 </li>
 
 <li>
 Provide operational and administrative support for regional projects and initiatives assigned by management.
 </li>
 
 </ul>
 
 Requirements
 
 <ul>
 
 <li>
 Bachelor&rsquo;s degree in
 
 Business, Marketing, Management, or a related field
 
 .
 </li>
 
 <li>
 
 2&ndash;4 years of experience
 
 in sales support, operations coordination, distributor support, or a similar role, preferably within the
 
 direct selling / MLM industry
 
 .
 </li>
 
 <li>
 Basic understanding of
 
 distributor networks and the Middle East market environment
 
 .
 </li>
 
 <li>
 Experience supporting
 
 events, trainings, or sales activities
 
 is an advantage.
 </li>
 
 <li>
 Strong
 
 organizational and coordination skills
 
 .
 </li>
 
 <li>
 **Fluency in Arabic and English is required.**Ability to communicate and coordinate with distributors and partners across the Middle East region.
 </li>
 
 </ul>
 
 Benefits
 
 <ul>
 
 <li>
 Opportunity to support the growth of a unique
 
 S2B2C model
 
 across Europe and the Middle East.
 </li>
 
 <li>
 Career development opportunities within an
 
 international organization
 
 .
 </li>
 
 <li>
 A collaborative and multicultural work environment.
 </li>
 
 <li>
 Team-building activities, company events, and a supportive culture.
 </li>
 </ul>
</div>

Market Support Coordinator (m/w/d)

SkillersZone LLC

<div>
 We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the
 
 (MENA)
 
 region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.
 
 
 You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Customer Service (Primary)
 </li>
 <li>
 Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable)
 </li>
 <li>
 Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures
 </li>
 <li>
 Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed
 </li>
 <li>
 Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations
 </li>
 <li>
 Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets
 </li>
 <li>
 Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution
 </li>
 <li>
 Administrative Support (Core)
 </li>
 <li>
 Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance
 </li>
 <li>
 Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports
 </li>
 <li>
 Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams
 </li>
 <li>
 Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems
 </li>
 <li>
 Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team
 </li>
 <li>
 Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs)
 </li>
 <li>
 Cross-Functional Coordination
 </li>
 <li>
 Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly
 </li>
 <li>
 Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination
 </li>
 <li>
 Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance
 </li>
 <li>
 </li>
 <li>
 </li>
 <li>
 Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases
 
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 High school diploma required; Bachelor&rsquo;s degree or diploma
 </li>
 <li>
 Basic of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage)
 </li>
 <li>
 Proficiency with common office tools (Microsoft Office/Google Workspace), especially Excel/Sheets, email management, and document formatting
 </li>
 <li>
 Experience using CRM systems
 
 
 
 
 </li>
 </ul>
 
 Language Requirements (MENA-Focused)
 
 
 
 <ul>
 <li>
 Basic Arabic (spoken and written) is preferred for most MENA markets
 </li>
 <li>
 Basic English (spoken and written)
 
 
 
 
 </li>
 </ul>
 
 Skills And Competencies
 
 
 
 <ul>
 <li>
 Strong customer-first mindset with the ability to remain calm and professional under pressure
 </li>
 <li>
 Excellent verbal and written communication with clear, polite, and solution-oriented messaging
 </li>
 <li>
 Strong attention to detail and accuracy in documentation, data entry, and record-keeping
 </li>
 <li>
 Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment
 </li>
 <li>
 Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed
 </li>
 <li>
 High integrity and discretion when handling confidential customer and company information
 </li>
 <li>
 Cultural sensitivity and awareness of customer expectations across different MENA countries
 
 
 
 
 </li>
 </ul>
 
 Working Conditions and Schedule
 
 
 
 <ul>
 <li>
 Role may be office-based, hybrid, or remote depending on business needs and country regulations
 </li>
 <li>
 Typical working weeks in parts of MENA may follow , with flexibility required during peak periods.
 </li>
 <li>
 </li>
 <li>
 </li>
 <li>
 Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases
 
 
 
 
 </li>
 </ul>
 
 Performance Indicators (KPIs)
 
 
 Success in this role is commonly measured by:
 
 
 First response time and overall resolution time
 
 
 Quality and accuracy of case documentation
 
 
 Customer satisfaction feedback (CSAT) and complaint handling quality
 
 
 Ticket backlog management and follow-up consistency
 
 
 Adherence to policies, scripts/processes, and service standards
 
 
 Administrative accuracy (data quality, report timeliness, document compliance)
 
 
 
 Career Growth Opportunities
 
 
 This role offers clear development pathways, depending on performance and interest, including:
 
 
 Senior Customer Service Representative / Team Lead
 
 
 Customer Experience (CX) Specialist
 
 
 Office Administrator / Operations Coordinator
 
 
 Sales Support / Account Coordinator
 
 
 Quality Assurance (QA) or Training Specialist
 
 
 
 Equal Opportunity Statement
 
 
 We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Administrative Customer Virtual Entry-Level Assistant

<div>
 We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the
 
 (MENA)
 
 region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.
 
 
 You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Customer Service (Primary)
 </li>
 <li>
 Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable)
 </li>
 <li>
 Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures
 </li>
 <li>
 Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed
 </li>
 <li>
 Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations
 </li>
 <li>
 Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets
 </li>
 <li>
 Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution
 </li>
 <li>
 Administrative Support (Core)
 </li>
 <li>
 Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance
 </li>
 <li>
 Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports
 </li>
 <li>
 Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams
 </li>
 <li>
 Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems
 </li>
 <li>
 Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team
 </li>
 <li>
 Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs)
 </li>
 <li>
 Cross-Functional Coordination
 </li>
 <li>
 Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly
 </li>
 <li>
 Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination
 </li>
 <li>
 Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance
 </li>
 <li>
 </li>
 <li>
 </li>
 <li>
 Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases
 
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 High school diploma required; Bachelor&rsquo;s degree or diploma
 </li>
 <li>
 Basic of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage)
 </li>
 <li>
 Proficiency with common office tools (Microsoft Office/Google Workspace), especially Excel/Sheets, email management, and document formatting
 </li>
 <li>
 Experience using CRM systems
 
 
 
 
 </li>
 </ul>
 
 Language Requirements (MENA-Focused)
 
 
 
 <ul>
 <li>
 Basic Arabic (spoken and written) is preferred for most MENA markets
 </li>
 <li>
 Basic English (spoken and written)
 
 
 
 
 </li>
 </ul>
 
 Skills And Competencies
 
 
 
 <ul>
 <li>
 Strong customer-first mindset with the ability to remain calm and professional under pressure
 </li>
 <li>
 Excellent verbal and written communication with clear, polite, and solution-oriented messaging
 </li>
 <li>
 Strong attention to detail and accuracy in documentation, data entry, and record-keeping
 </li>
 <li>
 Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment
 </li>
 <li>
 Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed
 </li>
 <li>
 High integrity and discretion when handling confidential customer and company information
 </li>
 <li>
 Cultural sensitivity and awareness of customer expectations across different MENA countries
 
 
 
 
 </li>
 </ul>
 
 Working Conditions and Schedule
 
 
 
 
 <ul>
 <li>
 Role may be office-based, hybrid, or remote depending on business needs and country regulations
 </li>
 <li>
 Typical working weeks in parts of MENA may follow , with flexibility required during peak periods.
 </li>
 <li>
 </li>
 <li>
 </li>
 <li>
 Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases
 
 
 
 
 </li>
 </ul>
 
 Performance Indicators (KPIs)
 
 
 
 Success in this role is commonly measured by:
 
 
 First response time and overall resolution time
 
 
 Quality and accuracy of case documentation
 
 
 Customer satisfaction feedback (CSAT) and complaint handling quality
 
 
 Ticket backlog management and follow-up consistency
 
 
 Adherence to policies, scripts/processes, and service standards
 
 
 Administrative accuracy (data quality, report timeliness, document compliance)
 
 
 
 Career Growth Opportunities
 
 
 
 This role offers clear development pathways, depending on performance and interest, including:
 
 
 Senior Customer Service Representative / Team Lead
 
 
 Customer Experience (CX) Specialist
 
 
 Office Administrator / Operations Coordinator
 
 
 Sales Support / Account Coordinator
 
 
 Quality Assurance (QA) or Training Specialist
 
 
 
 Equal Opportunity Statement
 
 
 
 We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Administrative Customer Virtual Entry-Level Admin Assistant

kaushik pradipbhai foodstuff trading llc

Job Title: Import Export CoordinatorLocation: UAEJob Type: Full-timeSalary: AED 4,000 + Sales Invoice Incentives---Job Description:We are seeking a skilled and experienced Import Export Coordinator to manage daily import/export operations, documentation, and coordination with suppliers and customers.---Key Responsibilities:- Handle import and export documentation (invoices, packing list, bill of lading, etc.)- Coordinate with suppliers, freight forwarders, and clients- Manage shipment tracking and delivery schedules- Ensure compliance with UAE customs regulations- Maintain proper records of all transactions- Support sales team with invoice processing and coordination---Requirements:- Minimum 4 years UAE experience in import/export field- Strong knowledge of local market and logistics process- Good communication and coordination skills- Basic computer knowledge (Excel, documentation handling)- Home country experience will NOT be considered- Strictly no freshers allowed---Working Hours:9:30 AM to 6:30 PM---Benefits:- Company will provide employment visa- Performance-based sales invoice incentives---Application Note:Only candidates with relevant UAE experience will be considered.Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per month

Import/Export Coordinator

Al Rostamani Group

<div>
 
 
 We&rsquo;re Hiring &ndash; Full-Time &amp; Part-Time Opportunities (UAEN)
 
 for Auto Division
 
 
 
 
 
 We are looking for motivated and reliable candidates to join our team across multiple functions:
 
 
 
 
 
 
 To know more about us, click below:
 
 
 
 https://alrostamanigroup.ae/en/businesses/
 
 
 
 
 
 
 Open Positions:
 
 
 
 
 Part-Time:
 
 Sales Executive | Admin/Commercial Assistant | Cashier | Sales Support Officer
 
 
 
 Full-Time:
 
 Customer Care Coordinator | Accountant
 
 
 Available Location - Dubai, Sharjah, RAK , Abu Dhabi
 
 
 
 
 
 
 Job Summary:
 
 
 
 Support daily business operations, sales activities, and customer interactions. Responsibilities include assisting clients, handling transactions, coordinating administrative tasks, maintaining records, and contributing to overall business growth. Ideal candidates are proactive, detail-oriented, and customer-focused with strong communication and organizational skills.
 
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Previous experience in a similar role is preferred
 </li>
 <li>
 Strong communication and interpersonal skills (English &amp; Arabic)
 </li>
 <li>
 Basic computer proficiency (MS Office)
 </li>
 <li>
 Ability to multitask and work independently
 </li>
 <li>
 Must be available to work on-site in the UAE
 </li>
 <li>
 High School Diploma or bachelor&rsquo;s degree
 </li>
 </ul>
 
 
</div>

UAEN - AUTOMOTIVE

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