sales engineer

sales agent

sales executive

sales manager

sales representative

sales team manager

Apres Restaurant LLC

<p>1. JOB PURPOSE</p><p>The Branch Manager &ndash; OPUS is responsible for the overall day-to-day management, operational excellence, sales performance, guest experience, team leadership, and profitability of the OPUS branch located at Premium location in Abu Dhabi.</p><p>The role is responsible for maintaining the premium OPUS brand standards while ensuring smooth coordination with Hotel management and operations. The Branch Manager will lead the team to achieve sales targets, deliver exceptional customer service, control costs and inventory, and maximize commercial opportunities within the location.</p><p>2. KEY RESPONSIBILITIESA. Branch Operations</p><ul><li>Manage the complete day-to-day operation of the OPUS branch.</li><li>Ensure the branch opens and closes according to approved operating procedures and timings.</li><li>Maintain high standards of cleanliness, presentation, grooming, merchandising, and service.</li><li>Ensure all company policies, SOPs, health and safety requirements, and hotel operational requirements are followed.</li><li>Conduct daily opening and closing checks.</li><li>Monitor branch activities and resolve operational issues promptly.</li><li>Coordinate with Hotel management regarding operational requirements, events, VIP visits, and special activities.</li><li>Ensure the branch is always ready for VIP guests and high-profile events.</li></ul><p>B. Sales &amp; Revenue Management</p><ul><li>Achieve monthly and annual sales and revenue targets.</li><li>Monitor daily sales performance and identify opportunities to increase revenue.</li><li>Drive upselling, cross-selling, and premium product sales.</li><li>Monitor Average Order Value (AOV) and customer conversion.</li><li>Develop opportunities for corporate orders, gifting, events, weddings, Ramadan, festive occasions, and other activations.</li><li>Review daily, weekly, and monthly sales reports.</li><li>Take corrective action when sales performance is below target.</li><li>Build strong relationships with repeat and high-value customers.</li></ul><p>C. Customer Experience</p><ul><li>Deliver a luxury and personalized customer experience consistent with OPUS standards.</li><li>Personally handle VIP and high-value customers when required.</li><li>Monitor customer feedback and ensure complaints are resolved professionally and promptly.</li><li>Ensure staff demonstrate excellent product knowledge and selling skills.</li><li>Maintain a customer-focused culture within the branch.</li><li>Develop and maintain relationships with regular customers and corporate clients.</li></ul><p>D. Team Management</p><ul><li>Lead, supervise, and motivate all branch employees.</li><li>Prepare staff schedules and ensure appropriate manpower coverage.</li><li>Monitor attendance, punctuality, grooming, and discipline.</li><li>Conduct daily briefings and regular performance discussions.</li><li>Set individual and team KPIs.</li><li>Identify training requirements and coordinate training with the relevant departments.</li><li>Ensure employees have adequate product and brand knowledge.</li><li>Conduct performance evaluations and recommend development plans.</li><li>Address staff performance and disciplinary matters in coordination with HR.</li></ul><p>E. Inventory &amp; Stock Control</p><ul><li>Monitor daily stock levels and product availability.</li><li>Ensure accurate receiving, storage, display, and issuing of products.</li><li>Monitor fast-moving and slow-moving products.</li><li>Minimize wastage, damages, expiry, and stock discrepancies.</li><li>Conduct regular stock counts and support monthly stock audits.</li><li>Ensure proper handling and storage of flowers, cakes, chocolates, gifts, packaging, and other products as applicable.</li><li>Coordinate replenishment with the production, procurement, and warehouse teams.</li><li>Report stock shortages and discrepancies immediately.</li></ul><p>F. Visual Merchandising &amp; Brand Standards</p><ul><li>Maintain OPUS luxury brand standards throughout the branch.</li><li>Ensure all products are presented according to approved visual merchandising guidelines.</li><li>Maintain attractive displays and seasonal/festive presentations.</li><li>Ensure packaging, uniforms, signage, and customer-facing materials meet OPUS standards.</li><li>Coordinate with the marketing team for campaigns, activations, and promotional activities.</li><li>Protect the reputation and premium positioning of the OPUS brand.</li></ul><p>G. Financial &amp; Cost Control</p><ul><li>Monitor branch revenue, expenses, wastage, and profitability.</li><li>Ensure all transactions are properly recorded through the POS system.</li><li>Monitor cash handling and ensure compliance with company procedures.</li><li>Review daily cash and sales reconciliation.</li><li>Control operational expenses within approved budgets.</li><li>Identify opportunities to reduce wastage and improve profitability.</li><li>Report financial and operational variances to management.</li></ul><p>H. Events &amp; Hotel team Coordination</p><ul><li>Coordinate with hotel management for hotel/property events and activations.</li><li>Support VIP visits, weddings, corporate events, festive activations, and internal hotel requirements.</li><li>Identify opportunities to increase OPUS sales through hotel's guest, event, and corporate network.</li><li>Ensure timely execution of special orders and event requirements.</li><li>Maintain professional communication with hotel departments and management.</li></ul><p>I. Reporting &amp; Administration</p><ul><li>Prepare daily sales and operational reports.</li><li>Submit weekly performance updates to management.</li><li>Monitor branch KPIs and prepare action plans where required.</li><li>Maintain accurate records for attendance, stock, sales, wastage, complaints, and operational incidents.</li><li>Ensure all required documents and reports are completed on time.</li><li>Escalate operational, financial, staffing, or customer-related issues to management.</li></ul><p>3. DAILY / WEEKLY RESPONSIBILITIES</p><p><b>Daily</b></p><ul><li>Conduct opening operational checks.</li><li>Conduct staff briefing and review daily sales targets.</li><li>Monitor sales, customer service, and product availability.</li><li>Check product quality and presentation.</li><li>Monitor staff attendance and grooming.</li><li>Review stock levels and replenishment requirements.</li><li>Handle customer feedback and complaints.</li><li>Coordinate with hotel operations when required.</li><li>Review daily sales and cash reconciliation.</li></ul><p><b>Weekly</b></p><ul><li>Review branch sales performance against targets.</li><li>Review staff performance and manpower requirements.</li><li>Review inventory movement and wastage.</li><li>Monitor customer feedback.</li><li>Review upselling and AOV performance.</li><li>Submit weekly operational and sales reports.</li><li>Identify business development opportunities.</li></ul><p>4. KEY PERFORMANCE INDICATORS (KPIs)</p><ul><li>Achievement of monthly and annual sales targets.</li><li>Revenue growth.</li><li>Average Order Value (AOV).</li><li>Gross profit and branch profitability.</li><li>Customer satisfaction and complaint resolution.</li><li>Customer retention and repeat business.</li><li>Stock accuracy.</li><li>Reduction in wastage and damages.</li><li>Staff attendance and productivity.</li><li>Staff turnover and training completion.</li><li>Compliance with OPUS and hotel operational standards.</li><li>Successful execution of events and activations.</li></ul><p>5. QUALIFICATIONS &amp; EXPERIENCE</p><ul><li>Bachelor's degree or diploma in Hospitality, Business Administration, Retail Management, or a related field preferred.</li><li>Minimum <b>3&ndash;5 years of experience</b> in branch management, retail, luxury hospitality, F&amp;B, gifting, lifestyle, or a similar customer-facing business.</li><li>Previous experience managing a premium/luxury brand is highly preferred.</li><li>Experience in the UAE hospitality or retail industry is an advantage.</li><li>Proven experience in achieving sales targets and managing teams.</li><li>Strong knowledge of POS, inventory, sales reporting, and basic financial controls.</li></ul><p>6. REQUIRED SKILLS &amp; COMPETENCIES</p><ul><li>Strong leadership and people-management skills.</li><li>Excellent customer service and communication skills.</li><li>Strong sales and commercial awareness.</li><li>Ability to work in a luxury hospitality environment.</li><li>Strong organizational and problem-solving skills.</li><li>Good knowledge of inventory and stock control.</li><li>Ability to analyze sales and operational reports.</li><li>Excellent English communication skills; Arabic is an advantage.</li><li>Professional appearance and strong interpersonal skills.</li><li>Ability to work under pressure and manage multiple priorities.</li><li>Strong attention to detail and brand standards.</li></ul><p>7. WORKING RELATIONSHIPS</p><p><b>Internal:</b></p><ul><li>Brand Manager</li><li>Operations Manager</li><li>HR Department</li><li>Finance Department</li><li>Procurement &amp; Warehouse</li><li>Production Team</li><li>Marketing Team</li><li>Sales Team</li></ul><p><b>External:</b></p><ul><li>Hotel Management and Departments</li><li>Corporate Clients</li><li>VIP Customers</li><li>Event Partners</li><li>Suppliers and Service Providers</li></ul><p>8. AUTHORITY &amp; ACCOUNTABILITY</p><p>The Branch Manager is accountable for the overall operational and commercial performance of the OPUS branch at premium hotel Abu Dhabi and is expected to take ownership of branch performance, customer experience, team productivity, inventory control, and compliance with company and hotel standards.</p><p>The Branch Manager must escalate significant financial, operational, employee, customer, safety, or reputational matters to the relevant management immediately.</p><p>9. GENERAL RESPONSIBILITIES</p><ul><li>Maintain confidentiality of company and customer information.</li><li>Follow all company policies, procedures, and SOPs.</li><li>Comply with UAE labour, health and safety, and applicable regulatory requirements.</li><li>Maintain professional conduct at all times.</li><li>Protect company assets, products, equipment, and brand reputation.</li><li>Perform any other duties reasonably assigned by management in line with the position.</li></ul><p>Pay: AED7,000.00 - AED15,000.00 per month</p><p>Work Location: In person</p>

Branch Manager

INSPIRE BUILDERS GENERAL CONTRACTING COMPANY

<p>Job Description &ndash; Branch Manager</p><p><b>Company:</b> Gujrat Group of Restaurants<br/><b>Department:</b> Restaurant Operations<br/><b>Location:</b> Abu Dhabi, UAE<br/><b>Job Type:</b> Full-Time<br/><b>Experience:</b> 6&ndash;8 Years</p><p>About Us</p><p>Established in <b>2014</b>, Gujrat Group of Restaurants brings authentic Pakistani flavors to the UAE through its family of brands, including <b>Royal Gujrat, Gujrat Restaurant, and Naan House</b>. With <b>7 branches across Abu Dhabi</b>, the group offers fine dining and casual dining experiences built around quality ingredients, consistent taste, and traditional hospitality.</p><p>Job Summary</p><p>We are looking for an experienced and hands-on <b>Branch Manager</b> to take full ownership of the daily operations, sales performance, and guest experience of one of our restaurant branches.</p><p>The Branch Manager will be responsible for driving revenue, managing branch operations, maintaining service and food quality standards, leading the branch team, and ensuring a smooth and efficient customer experience across dine-in, takeaway, and delivery channels.</p><p>Key ResponsibilitiesBranch Operations &amp; Sales</p><ul><li>Take full ownership of daily branch sales and revenue performance.</li><li>Work actively toward achieving and exceeding monthly sales targets.</li><li>Manage complete day-to-day branch operations, including dine-in, takeaway, and delivery.</li><li>Monitor sales, peak hours, order volumes, and operational performance.</li><li>Adjust staffing and operational activities based on business requirements.</li></ul><p>Guest Experience &amp; Service</p><ul><li>Ensure consistent food quality, service, cleanliness, and hospitality standards.</li><li>Handle customer complaints and escalations professionally and promptly.</li><li>Maintain a strong presence on the restaurant floor, particularly during peak hours.</li><li>Ensure the branch consistently delivers the service standards of Gujrat Group.</li></ul><p>Team &amp; Staff Management</p><ul><li>Lead and supervise the branch team during daily operations.</li><li>Ensure employees follow grooming, punctuality, attendance, and workplace conduct standards.</li><li>Coordinate with the kitchen and service teams to ensure smooth operations.</li><li>Escalate employee performance, attendance, and conduct concerns to HR.</li><li>Support effective staffing and shift planning.</li></ul><p>Delivery &amp; POS Operations</p><ul><li>Monitor delivery platforms such as <b>Talabat, Careem, Noon Food</b>, and other applicable platforms.</li><li>Ensure orders are processed accurately and fulfilled on time.</li><li>Monitor delivery-related issues and coordinate with the relevant teams for resolution.</li><li>Ensure proper use of POS and billing systems.</li></ul><p>Cash &amp; Financial Controls</p><ul><li>Monitor daily cash handling and billing accuracy.</li><li>Ensure proper end-of-day cash reconciliation.</li><li>Identify and report discrepancies promptly.</li><li>Monitor branch sales reports and operational performance.</li></ul><p>Inventory &amp; Cost Control</p><ul><li>Maintain appropriate stock levels for daily operations.</li><li>Coordinate with suppliers and relevant departments regarding stock requirements.</li><li>Monitor inventory usage and minimize food and material wastage.</li><li>Identify operational areas where costs can be controlled without affecting quality.</li></ul><p>Performance &amp; Reporting</p><ul><li>Monitor daily branch KPIs, sales, order volumes, and operational performance.</li><li>Participate in weekly Restaurant Development meetings.</li><li>Present branch performance, operational challenges, and ground-level observations.</li><li>Implement agreed actions and recommendations from performance meetings.</li><li>Track improvements and ensure timely execution of operational initiatives.</li></ul><p>Compliance &amp; Standards</p><ul><li>Ensure compliance with food safety, hygiene, cleanliness, and operational standards.</li><li>Ensure all employees follow company policies and procedures.</li><li>Maintain high standards of restaurant presentation and customer service.</li></ul><p>RequirementsEducation</p><ul><li>Bachelor's degree in Business Administration, Hospitality Management, Hotel Management, or a related field is preferred.</li></ul><p>Experience</p><ul><li><b>6&ndash;8 years of experience in restaurant operations.</b></li><li>Minimum <b>3&ndash;5 years of experience in a managerial, supervisory, or shift-lead position</b> within the restaurant or F&amp;B industry.</li><li>Proven experience handling sales performance and day-to-day restaurant operations.</li></ul><p>Required Skills</p><ul><li>Restaurant Operations Management</li><li>Sales &amp; Revenue Management</li><li>Team Leadership</li><li>Customer Service</li><li>Floor Management</li><li>Cash &amp; Billing Management</li><li>Inventory &amp; Wastage Control</li><li>Delivery Platform Management</li><li>POS Systems</li><li>Sales Reporting &amp; KPI Monitoring</li><li>Problem-Solving</li><li>Strong Communication &amp; Interpersonal Skills</li><li>Ability to work under pressure</li><li>Strong leadership and decision-making abilities</li></ul><p>Language Requirements</p><ul><li>Strong communication skills in <b>English and Urdu/Hindi</b>.</li><li>Ability to communicate confidently with customers, employees, and management.</li></ul><p>Preferred Qualifications</p><ul><li>Previous experience managing a Pakistani or South Asian cuisine restaurant.</li><li>Experience with <b>Talabat, Careem, Noon Food</b>, or similar delivery platforms.</li><li>Experience with restaurant POS systems and sales dashboards.</li><li>Ability to understand and act on daily sales reports.</li><li>Experience working in a multi-branch restaurant environment.</li></ul><p>Working Requirements</p><ul><li>Willingness to work flexible shifts.</li><li>Availability during evenings, weekends, and public holidays.</li><li>Ability to work effectively in a fast-paced restaurant environment.</li><li>Proactive approach to operational challenges and business improvement.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Achievement of branch sales and revenue targets.</li><li>Improvement in branch sales performance.</li><li>Customer satisfaction and complaint resolution.</li><li>Food quality and service standards.</li><li>Delivery order accuracy and fulfillment.</li><li>Cash and billing accuracy.</li><li>Inventory control and reduction of wastage.</li><li>Staff attendance, grooming, and operational discipline.</li><li>Timely implementation of actions from weekly performance reviews.</li><li>Overall branch operational efficiency.</li></ul><p>What We Offer</p><ul><li>Competitive salary based on experience.</li><li>Full ownership and accountability of a restaurant branch.</li><li>Opportunity to grow within an established and expanding restaurant group.</li><li>Exposure to structured performance reviews and data-driven restaurant management.</li><li>Supportive leadership and opportunities for career development.</li></ul><p>Pay: AED5,000.00 - AED6,000.00 per month</p><p>Work Location: In person</p>

Branch Manager ( Restaurant operations )

K F Group

<p><b>Kids First Group (KFG)</b> is the leading group in Dubai, Abu Dhabi, and Doha for providing premium early years education and childcare. Founded in 2011, we have 36 nursery schools. We stand unique from other group nurseries, as each of our Kids First Group nurseries specializes in and is passionate about their own exclusive curriculum and pedagogical approach: spanning a choice from the Early Years Foundation Stage (British EYFS), Montessori Method, and Reggio Emilia Approach, to name a few.</p><p><b>Kids First Group is currently seeking for an outstanding Admin Manager, to join our growing family for an immediate start.</b></p><p><b>The Opportunity:</b></p><p>We are looking to recruit experienced &amp; dynamic Admin Manager to join one of our nurseries located in Dubai.</p><p><b>Roles and Responsibilities include:</b></p><p>&middot; To support nursery function, including general administration duties as directed by the Nursery Manager.</p><p>&middot; To provide admission information including relevant documents when requested by prospective parent, &amp; status of available places.</p><p>&middot; Assist Nursery managers on arranging tours.</p><p>&middot; To process applications and maintain waiting lists.</p><p>&middot; Manage and being well versed in Handling Sales Force (adding new leads, updating current leads...)</p><p>&middot; Updating nursery bubbles &amp; gate attendance sheets weekly</p><p>&middot; Scan and fill excel forms for Cash Advance and reimbursements.</p><p>&middot; Monthly maintenance quotations.</p><p>&middot; Coordinating with Head office, such as HR team, Finance, marketing, and sales team on any support required.</p><p>&middot; Keeping proper employee documentations and coordinating with the HR &amp; PRO for employee company documents.</p><p>&middot; To provide outstanding administrative support for the Nursery, ensuring it operates efficiently and effectively.</p><p>&middot; To act as an integral part of the Nursery team, to be a welcoming point of contact for parents and children both face to face and remotely.</p><p><b>Qualification:</b></p><p>&middot; Must have a University Degree, Preferably Bachelors in business administration.</p><p><b>Experience:</b></p><p>&middot; Must have at least 3 years relevant experience in a similar setting.</p><p>&middot; Excellent communication skills.</p><p>&middot; Ability to effectively communicate information and ideas both written and verbally.</p><p>&middot; Strong computer skills with demonstrated proficiency in Word, Excel, PowerPoint etc.</p><p>&middot; Team Spirited &amp; make a positive contribution to children&rsquo;s learning and well-being within a happy and caring environment.</p><p><b>What we offer:</b></p><p>&middot; Excellent remuneration package.</p><p>&middot; Annual Air-Ticket and paid vacations.</p><p>&middot; Medical insurance for self as per company policy.</p><p>&middot; Working within a team of highly driven and supportive colleagues.</p><p>&middot; Training will be provided in line with KFG Requirements.</p><p>&middot; A fantastic work environment with plenty of support, mentoring and direction.</p><p><b>If you truly want to work in a great environment and have got all the above, we would like to hear from you! share your cv at careers@kidsfirstgroup.com</b></p><p>Work Location: In person</p>

Administration Manager - Abu Dhabi

Leto Group

<p><b>L'ETO GROUP</b></p><p><i>Marina Mall, Abu Dhabi (Upcoming Opening)</i></p><p><b>About L'ETO Group</b></p><p>L'ETO Group was founded on a philosophy that blends nutritious, health-conscious dining with an iconic dessert selection. Inspired by the essence of summer &mdash; freshness, vibrance, and warmth &mdash; we have grown from a single caf&eacute; in Soho into more than 40 locations across the UK, UAE, Saudi Arabia, Qatar, and beyond.</p><p>Joining L'ETO means becoming part of a global brand where creativity, ownership, and hospitality come together to create unforgettable guest experiences.</p><p><b>Job Overview</b>The Restaurant Manager is responsible for the overall performance of the restaurant, including operations, financial results, and team leadership. This role ensures the consistent delivery of L'ETO's standards of quality, service, and guest experience while driving commercial success and building a motivated, high-performing team.</p><p><b>Duties &amp; Responsibilities</b></p><ul><li>Take full ownership of the restaurant's day-to-day operations, ensuring consistent execution of L'ETO's brand and service standards</li><li>Own the branch P&amp;L &mdash; manage revenue, cost of sales, and labor costs against budget, and take corrective action where targets are missed</li><li>Set and drive sales targets, including Sales per Head and additional sales, across the management team</li><li>Analyze sales, guest satisfaction, and operational KPIs, and translate findings into clear action plans</li><li>Recruit, induct, and develop supervisors and team members, building a strong bench for future growth</li><li>Lead, coach, and performance-manage the full team, setting clear expectations and holding the team accountable to them</li><li>Design and oversee staff scheduling and rostering across the branch to balance service levels with labor cost</li><li>Manage all staff-related HR matters, including leave, disciplinary processes, and liaison with HR and payroll</li><li>Ensure full compliance with food safety, health and safety, and licensing requirements at all times</li><li>Own inventory management and supplier relationships, ensuring accurate stock takes, ordering, and par levels</li><li>Monitor food and beverage quality, presentation, and consistency against brand standards</li><li>Act as the final point of escalation for guest complaints and service recovery</li><li>Build relationships with regular guests and use guest feedback to drive continuous improvement</li><li>Oversee maintenance and upkeep of all restaurant equipment and assets, coordinating repairs and servicing as needed</li><li>Prepare and present operational and financial reports to senior management</li><li>Ensure the branch is fully prepared for internal audits, brand visits, and mystery shopper assessments</li><li>Represent L'ETO Group as the face of the branch to guests, suppliers, and stakeholders</li></ul><p><b>Requirements &amp; Qualifications</b></p><ul><li>At least 3&ndash;5 years' restaurant management experience in the UAE or Gulf region, with full P&amp;L accountability</li><li>Proven experience managing teams of 20+ staff across multiple sections or shifts</li><li>Track record of hitting sales, cost, and profitability targets in a fast-paced, branded F&amp;B environment</li><li>Strong leadership presence &mdash; friendly yet fair and disciplined, with the ability to hold a team accountable</li><li>A positive, confident, and ambitious personality with a hands-on, floor-first approach</li><li>Confident, proactive, and a strong critical thinker with sound decision-making skills</li><li>Openness to joining and shaping a warm, close-knit team culture</li><li>Willingness to complete ongoing training, tastings, and guidance provided by the company</li><li>Fluent English; knowledge of Russian is an advantage</li><li>Proficient in Microsoft Office and Syrve POS, with confidence reading and acting on operational reports</li><li>Neat, professional presentation</li><li>A strong sense of ownership, accountability, and commercial awareness</li></ul><p><b>To Apply</b></p><p>Send your CV to: careers@leto.group</p><p><i>Only shortlisted candidates will be contacted.</i></p><p>Pay: AED1.00 - AED2.00 per month</p><p>Work Location: In person</p>

Restaurant Manager

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26099530<br>
<b>Job Category</b>Sales &amp; Marketing<br>
<b>Location</b>Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<br>
<p></p><div><div><p>This is a multi-property role for <b>The St. Regis Saadiyat Island Resort, Abu Dhabi </b>and <b>Al Wathba, a Luxury Collection Desert Resort &amp; Spa, Abu Dhabi.</b></p>
<p><b>JOB SUMMARY</b></p>
<ul><li>Accountable for assigned hotels&rsquo; respective leisure/wholesale segment.</li><li>Proactively solicits and handles a defined account portfolio in collaboration with MP Sales Executive &ndash; Leisure Travel.</li><li>Develops, executes and drives leisure segment strategy, action plans against new and existing target accounts.</li><li>Liaises with on-property and above property stakeholders to maximize business opportunities and collaborations.</li><li>Owns all day-to-day sales activities of defined segment with focus on implementing and driving the commercial segment strategy, and develops and maintains long-term, value-based customer relationships that enable the achievement and exceedance of sales objectives, segment revenue and individual sales targets.</li><li>Attends domestic and global leisure tradeshows, showcases, conferences, industry meetings, workshops and functions as required on behalf of assigned properties.</li><li>Plans and executes national &amp; international sales trips, sales calls, site inspections, familiarization trips and client entertainments as appropriate.</li><li>Proactively identifies and uncovers new prospect accounts for acquisition through a variety of channels and sales tools.</li><li>Participates in regular business reviews and strategy meetings.</li><li>Ensures business is turned over properly and in a timely fashion for an exquisite service delivery and in accordance with brand standards.</li><li>Analyses and maintains knowledge of customers, leisure market trends and competition.</li><li>Represents Marriott International worldwide, promoting the quality image of the company at every opportunity, and uncovers additional leads for Marriott International utilizing available tools such as MI Leads, where applicable.</li><li>Performs any other reasonable task assigned by the MP Assistant Director of Sales &amp; Distribution / MP Director of Sales &amp; Distribution.</li><li>Able to demonstrate a high degree of self-motivation and to work unsupervised using own initiative.</li><li>Maintains strict confidentiality of all matters relating to the Company and Property, plus all other sales and personnel-related matters.</li></ul><br>
<p><b>CANDIDATE PROFILE</b></p>
<p>Education and Experience:</p>
<ul><li>Fluency in English</li>
<li>Additional EU language skills required e.g. French, Spanish, Italian etc.</li>
<li>Experience within luxury hotel chains/5-star luxury properties require</li>
<li>Substantial knowledge and established network of connections within leisure/wholesale sales segment required</li>
<li>Proven track of proactive leisure/wholesale sales experience on managerial level; minimum 2 years of experience as Sales Manager &ndash; Leisure Travel</li>
<li>Proven prospecting and luxury business development abilities</li>
<li>Middle East/UAE experience preferred</li><br>
</ul><p><b>Core Work Activities:</b></p>
<div><b>Building Successful Relationships that Generate Sales Opportunities</b><br>
<ul><li>Builds and strengthens business relationships with existing and new customers to enable future bookings and grow leisure market share.</li><li>Effectively develops valuable business relationships within leisure/wholesale segment to further expand customer base.</li><li>Works collaboratively with off-property sales channels (i.e. Market Sales, Global Sales Organization) to ensure leisure/wholesale sales efforts are coordinated, complementary and in alignment with the hotels&rsquo; overall (sales &amp; distribution) strategy within that specific segment.</li><li>Manages and develops relationships with internal and external key stakeholders.</li></ul></div>
<div><b>Managing Sales Activities</b><br>
<ul><li>Develops, implements and drives the commercial strategy of the leisure/wholesale segment. Supports company-wide wholesale distribution and direct connectivity efforts.</li><li>Action plans against existing and new target accounts to achieve and exceed sales quotas and gain market share.</li><li>Manages a pre-determined number of leisure accounts in close collaboration with MP Sales Executive &ndash; Leisure Travel to ensure maximum yield in line with budgetary objectives.</li><li>Identifies and acquires new potential partnerships through a variety of channels.</li><li>Drives suite and villa sale (as applicable) through existing and new program inclusions and partner activations.</li><li>Responsible for monitoring rate alignment across all wholesale channels with support of revenue team, ensuring rate parity.</li><li>Proactively schedules sales calls and corresponding activities such as site inspections, familiarization trips, agent trainings, webinars, virtual calls, client entertainment etc. to strengthen business relationships, educate partners and uncover new business opportunities.</li><li>Attends international and local leisure showcases, conferences, tradeshows, functions etc. as a representative of both properties, ensuring that the quality image of the unique portfolio is portrayed, and that every opportunity is taken to promote the hotels and Marriott International.</li><li>Conducts content checks on e-channels, websites, and printed/digital brochures to ensure accurate details about the properties.</li><li>Takes responsibility for the compilation and execution of quarterly sales action plans as agreed with MP Assistant Director of Sales &amp; Distribution/ MP Director of Sales &amp; Distribution. Communicates any trends, updates, obstacles on a regular basis.</li><li>Tracks monthly segment results, monitors production/weekly pick-up and handles the corresponding reports accordingly.</li><li>Executes and supports the operational aspects of leisure business booked (incl. customer correspondence).</li><li>Handles VIP guests&rsquo;/partners&rsquo; reservations with utmost care and attention, communicates with respective departments for any required arrangements, meet &amp; greets etc.</li><li>Takes personal responsibility to ensure that standards are maintained and that available systems/tools are utilized to their full capacity.</li><li>Maintains effective call objective, up-to-date activity and relevant information for each key account and ensures follow up is executed in a timely manner.</li><li>Owns and ensures an efficient day-to-day operation of the leisure segment.</li><li>Understands and is in a position to accurately hand over any leisure group and event enquiries to Groups &amp; Events team.</li><li>Takes personal responsibility for understanding the overall commercial strategy and budgetary guidelines, enabling empowered decision-making in all rate negotiations.</li><li>Collaborates with marketing department for new initiatives, out-of-the-box ideas, etc. to drive performance and exposure.</li><li>Participates in regular business reviews and strategy meetings providing an update on the travel segment performance and trends. Active involvement in the annual budget planning process.</li><li>Supervises support staff in the planning, administration and execution of assigned tasks and any other sales related activities, as required. Assist when needed in recruiting, directing, managing, training and coaching sales associates.</li></ul></div>
<div><b>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue</b><br>
<ul><li>Understand hotels&rsquo; business mix and how leisure segment ties into overall strategy.</li><li>Analyses and maintains knowledge of customers, leisure/wholesale market trends, competitors&rsquo; strengths and weaknesses, economic developments, supply and demand etc. to allow for optimal selling. Monitors, collects, analyses data and communicates information accordingly to adapt selling strategies and align sales activities according to needs.</li><li>Closes the most profitable business opportunities for the hotels based on market conditions and location needs.</li><li>Gains understanding of the hotels&rsquo; primary target customers and service expectations. Serves the customers by understanding their business, requirements and potential concerns in order to offer enhanced solutions both prior to and during the stay/program/event.</li></ul></div>
<div><b>Providing Exceptional Customer Service</b><br>
<ul><li>Partners with reservations, revenue, hotel operations and other concerned departments to provide an exemplary customer service, while building long-lasting business relationships and loyalty to Marriott International</li><li>Sets a positive example and collaborates with various departments to create distinctive moments for the clients on property, ensuring that expectations are exceeded.</li><li>Executes and supports the company&rsquo;s service standards, driving customer loyalty by delivering consistent service excellence throughout each customer experience.</li><li>Interacts with clients to obtain feedback on product quality and service levels.</li><li>Demonstrates high energy levels to motivate and inspire the team to focus on consistently providing the highest level of customer service.</li><li>Conducts training for associates about leisure/wholesale segment, initiatives, requirements and expectations.</li></ul></div><br>
<p><b>Additional Responsibilities</b></p>
<ul><li>Conducts and coordinates site inspections for hotels, as required.</li></ul>
<ul><li>Performs other duties, as assigned, to meet business needs.</li></ul></div><p><i>
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Multi-Property Sales Manager/Account Director - Leisure Travel

<div><p><b><i>About Emirates Global Aluminium</i></b><i>
</i></p><p>Emirates Global Aluminium is the world&rsquo;s biggest &lsquo;premium aluminium&rsquo; producer and the largest industrial company in the United Arab Emirates outside the oil and gas industry. EGA is an integrated aluminium producer, with operations on four continents from bauxite mining to the production of cast primary aluminium and recycling. EGA employs over 7,000 of these people including more than 1,200 UAE Nationals. EGA operates aluminium smelters in Jebel Ali and Al Taweelah in the United Arab Emirates, an alumina refinery in Al Taweelah, a bauxite mine and associated export facilities in the Republic of Guinea, a speciality foundry in high strength recycled aluminium in Germany, and a recycling plant in the United States.</p>
<div><b>Senior Auditor</b></div>
<div><b>Internal Audit</b></div><br>
<div></div><div><ul><li><b>JOB PURPOSE</b></li></ul><br>
</div><div></div><div>To assist the Principal Auditor in conducting and delivering internal audit services for a specific assignment. The senior auditor shall under the guidance of the Manager IA , carry out parts of the overall audit while ensuring that professional standards are met, areas of non-compliance are identified and addressed to mitigate the risk</div><br>
<div></div><div><ul><li><b>KEY ACCOUNTABILITIES</b></li></ul><br>
</div><div></div><p><b>Policies, Processes &amp; Procedures</b></p>
<div>Implements approved departmental policies, processes and procedures to ensure that work is carried out in accordance with the professional standards issued by The Institute of Internal Auditors.</div><br>
<div></div><p><b>Day-to-Day Operations</b></p>
<div>Implements the day-to-day operations assigned for the Internal Audit function to ensure compliance with the established standards and procedures and EGA audit methodology</div><br>
<div></div><p><b>Risk Assessment and Audit Plans</b></p>
<div>Participates in the risk assessments carried out by the Senior Manager/Manager for the assigned area of responsibility.</div><br>
<div></div><p><b>Internal Audit Activities</b></p>
<div>Carries out parts of the overall audit including but not limited to: a) participating in determining the audit approach including risk analysis and process mapping; b) conducting the testing of internal controls; c) identify process improvements and cost reduction opportunities; and d) assess the adequacy of internal controls</div><br>
<div></div><p><b>Documentation</b></p>
<div>Prepares work papers to ensure that the audit objectives and the quality standards are met and working papers or audit files are maintained as per Internal Audit methodology</div><br>
<div></div><p><b>Corrective Actions</b></p>
<ul><li>Assists in developing suitable recommendations to mitigate/remediate the observations made and risks highlighted. In particular this will include ensuring that all accepted recommendations are given clear implementation deadlines or clearly identified as not being accepted.</li>
<li>Ensures that Senior Manager IA / Principal Auditor is informed in a timely manner regarding critical issues to enable quick correction and mitigation of further occurrences.</li>
<li>Carries out the periodic follow-up of recommendations and report on status of implementation.</li><br>
</ul><div></div><p><b>Reports</b></p>
<div>Prepares draft observations pertaining to the work assigned as per the required format for review by the audit team leader</div><br>
<div></div><p><b>Management Requests and Fraud Investigation</b></p>
<div>Participate in ad-hoc reviews based on management requests and/or fraud investigations, as directed by more senior members of the Internal Audit team</div><br>
<div></div><p><b>Safety, Quality &amp; Environment</b></p>
<div>Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment</div><br>
<div></div><div><ul><li><b>AUTHORITY / DECISION MAKING</b></li></ul><br>
</div><div></div><div>The Senior Auditor is required to interact and maintain effective working relationships with line management of the assigned area of responsibility</div><br>
<div></div><div><ul><li><b>QUALIFICATIONS &amp; SKILLS<br>
</b></li></ul></div><div></div><p><b>Minimum Qualifications:</b></p>
<ul><li>Bachelor&rsquo;s degree in Finance / Accounting / Engineering and working towards a professional qualification from a recognised International Accounting Institutes (e.g. CPA/CIMA/CMA/CA)</li>
<li>Audit related professional qualification such as CIA or CISA</li><br>
</ul><div></div><p><b>Minimum Experience:</b></p>
<ul><li>Minimum of 3-6 years internal audit / relevant business process experience in a large manufacturing company or with the Big4 audit firms.</li><br>
</ul><div></div><p><b>Skills:</b></p>
<ul><li>Knowledge of the manufacturing industry with particular exposure to the metal industry in general and Aluminium industry in particular.</li>
<li>Intermediate knowledge of IIA Standards on Professional Practice and Code of Ethics</li>
<li>Intermediate knowledge of international corporate/IT governance, risk and internal controls frameworks such as COSO, ERM, COBIT, etc.</li>
<li>Good analytical and observation skills. Knowledge of data analysis techniques and computer assisted audit tools such as ACL/IDEA would be an advantage.</li>
<li>Adequate language skills (English) and effective communication skills, both written and oral.</li>
<li>Must have sufficient knowledge to be able to identify red flags in the processes and be able to assess the risk of fraud stemming therefrom.</li>
<li>One or more of the following:</li>
<li><div><ul><li>Intermediate knowledge of IT processes including IT Governance, IT ISO, IT Security, etc.</li>
<li>Intermediate knowledge of the Aluminium smelting plant processes and operations including technical aspects</li>
<li>Intermediate knowledge of IFRS, finance function, accounting practices, JVs, financial analysis, etc.</li>
<li>Intermediate knowledge of processes such as HR, supply chain, marketing &amp; sales, treasury etc</li></ul></div></li></ul></div><div></div>

Senior Auditor

Nexus Insurance Brokers

<div><div><p><b>About Nexus</b></p>
<p>
Nexus is a leading financial advisory and insurance brokerage group in the GCC, helping individuals, families and businesses make informed decisions around their insurance, employee benefits and financial protection needs.</p>
<p>
As we continue to strengthen our presence in Abu Dhabi, we are looking for an experienced Senior Business Development Manager &ndash; Employee Benefits to join our growing team.</p>
<p><b>
The Opportunity</b></p>
<p>
This is a senior client-facing and business development opportunity for an experienced Employee Benefits professional with a strong understanding of the UAE corporate insurance market and established relationships across the business community.</p>
<p>
The successful candidate will be responsible for developing and growing Nexus&rsquo; Employee Benefits and Group Medical portfolio, with a particular focus on corporate accounts across sectors such as multinational organisations, government-related entities and oil &amp; gas.</p>
<p>
A key requirement for this role is an existing and transferable book of corporate Employee Benefits / Group Health business that can be developed and onboarded to Nexus.</p>
<p>
Depending on experience and seniority, the role may encompass a combination of business development, strategic client relationship management and portfolio oversight.</p>
<p><b>
Key Responsibilities</b></p>
<ul>
<li>Develop, manage and grow a portfolio of corporate clients across Employee Benefits and Group Medical Insurance.</li>
<li>Leverage an existing network and transferable book of business to generate new opportunities and expand Nexus&rsquo; corporate client portfolio.</li>
<li>Develop and execute business development strategies targeting multinational, government-related, oil &amp; gas and other large corporate accounts.</li>
<li>Build trusted, long-term relationships with key decision-makers, HR leaders, procurement teams and other corporate stakeholders.</li>
<li>Act as a strategic relationship manager for assigned clients, ensuring consistently high levels of service, engagement and retention.</li>
<li>Conduct detailed client needs assessments and develop tailored Employee Benefits solutions, including Group Medical, Group Life and related employee benefit covers.</li>
<li>Work closely with insurers, underwriters and relevant stakeholders to negotiate competitive terms, pricing, coverage and service arrangements.</li>
<li>Lead and manage the full renewal cycle, including market benchmarking, remarketing, insurer negotiations and placement.</li>
<li>Identify opportunities for cross-selling and up-selling across Nexus&rsquo; wider insurance and employee benefits portfolio.</li>
<li>Liaise with insurers and Third-Party Administrators (TPAs) to address and resolve escalated claims, service and operational issues.</li>
<li>Stay informed on developments within the UAE health insurance and Employee Benefits market and provide clients with relevant market insight.</li>
<li>Maintain an accurate sales pipeline and provide regular updates on business development activity, opportunities and portfolio performance.</li>
<li>Ensure all business activities are conducted in accordance with applicable UAE insurance regulations, regulatory requirements and internal compliance standards.</li>
<li>Contribute to the continued growth, development and positioning of Nexus&rsquo; Employee Benefits proposition in the Abu Dhabi market.</li>
</ul>
<p><b>What We&rsquo;re Looking For</b></p>
<p>
We are looking for a commercially driven Employee Benefits professional who combines strong technical knowledge with established corporate relationships and a consultative approach to business development.</p>
<p><b>
Essential Experience &amp; Qualifications</b></p>
<ul>
<li>Bachelor&rsquo;s degree is required.</li>
<li>5&ndash;10+ years of experience in Employee Benefits, Group Medical Insurance or corporate insurance broking.</li>
<li>Strong understanding of the UAE health insurance and Employee Benefits market.</li>
<li>Practical knowledge of Group Medical and Employee Benefits solution design, placement and renewal.</li>
<li>An existing, transferable book of corporate Employee Benefits / Group Health business.</li>
<li>Established relationships and experience working with multinational, government-related and/or oil &amp; gas sector organisations.</li>
<li>Experience working with a leading regional, international or independent insurance broker.</li>
<li>Professional insurance qualifications such as CII, ADII or equivalent would be advantageous.</li>
</ul>
<p><b>Skills &amp; Attributes</b></p>
<ul>
<li>Strong business development and consultative selling capabilities.</li>
<li>Excellent corporate relationship management skills.</li>
<li>Strong negotiation and influencing abilities.</li>
<li>Commercially minded with a proven ability to identify and convert opportunities.</li>
<li>Strong understanding of insurer and TPA relationships and market dynamics.</li>
<li>Excellent communication, presentation and interpersonal skills.</li>
<li>Ability to work independently while collaborating effectively with internal and external stakeholders.</li>
<li>Strong client-service orientation with a focus on long-term relationships and retention.</li>
<li>High level of professionalism, integrity and commercial awareness.</li>
</ul>
<p><b>Why Join Nexus?</b></p>
<p>
At Nexus, you will have the opportunity to work within a growing regional insurance and financial advisory group, with access to an established platform, market expertise and a broad range of insurance and financial solutions.</p>
<p>
You will play an important role in expanding our Employee Benefits presence in Abu Dhabi, while working with sophisticated corporate clients and building long-term commercial relationships.</p>
<p><b>
Ready to Take the Next Step?</b></p>
<p>
If you are an experienced Employee Benefits professional with a strong corporate network and a proven track record in growing Employee Benefits and Group Medical portfolios, we would like to hear from you.</p>
<p><b>
Apply now and take the next step in your career with Nexus.</b></p>
</div>
<div><div><div><div><b>Job Categories: </b>Sales
</div><div><b>Job Types: </b>Full Time
</div><div><b>Job Locations: </b>Abu Dhabi</div></div></div></div></div>

Senior Business Development Manager – Employee Benefits & General Insurance

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