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salon spa manager

Grand Flora Group

Salon &amp; Spa Development ManagerLocation: Grand Flora Salon Reports To: General Manager -Owner- CEOJob SummaryThe Salon &amp; Spa Development Manager is responsible for driving the growth, innovation, and overall performance of Grand Flora Salon&rsquo;s services and business operations. This role focuses on expanding revenue streams, elevating brand positioning, enhancing customer experience to a luxury standard, and developing high-performing teams across all departments.Key Responsibilities1. Business Development &amp; Growth Strategy<ul><li>Develop and implement strategies to increase revenue and profitability.</li><li>Identify new business opportunities, partnerships, and service expansions.</li><li>Introduce new treatments, packages, and premium service offerings aligned with market trends.</li><li>Conduct competitor analysis and market research within the UAE luxury salon &amp; spa industry.</li></ul>2. Premium Customer Experience &amp; Brand Positioning<ul><li>Design and enforce a luxury client journey across all touchpoints.</li><li>Ensure consistent delivery of exceptional, personalized service standards.</li><li>Build VIP client programs, memberships, and loyalty strategies.</li><li>Maintain brand image, ambiance, and service excellence aligned with a premium salon.</li></ul>3. Operations Oversight<ul><li>Oversee daily operations across all sections (hair, nails, spa, etc.).</li><li>Ensure SOPs (Standard Operating Procedures) are implemented and followed.</li><li>Monitor service quality, hygiene standards, and operational efficiency.</li><li>Optimize workflows to improve client experience and reduce wait times.</li></ul>4. Team Leadership &amp; Development<ul><li>Recruit, train, and develop high-performing teams.</li><li>Build leadership within department supervisors and team leaders.</li><li>Conduct performance reviews and implement staff development plans.</li><li>Foster a culture of excellence, professionalism, and accountability.</li></ul>5. Sales, Marketing &amp; Revenue Management<ul><li>Set and monitor revenue targets across departments.</li><li>Drive upselling, cross-selling, and retail product performance.</li><li>Collaborate with marketing teams on campaigns, promotions, and brand visibility.</li><li>Analyze sales reports and implement improvement strategies.</li></ul>6. Financial Management<ul><li>Manage budgets, cost control, and profitability of operations.</li><li>Monitor expenses, product usage, and wastage.</li><li>Ensure financial targets and KPIs are consistently achieved.</li></ul>7. Client Relationship &amp; Retention<ul><li>Build strong relationships with VIP and high-value clients.</li><li>Handle escalated client concerns with professionalism.</li><li>Develop retention strategies to increase repeat business.</li><li>Monitor client feedback and implement continuous improvements.</li></ul>8. Vendor &amp; Product Management<ul><li>Source and manage premium product lines and suppliers.</li><li>Negotiate contracts and maintain strong vendor relationships.</li><li>Ensure availability of high-quality products aligned with brand positioning.</li></ul>Requirements<ul><li>Proven experience in salon/spa management or business development (5+ years preferred).</li><li>Strong understanding of luxury salon &amp; spa operations.</li><li>Experience in the UAE or GCC market is highly preferred.</li><li>Excellent leadership, communication, and organizational skills.</li><li>Strong business acumen with a focus on growth and profitability.</li><li>Ability to work in a fast-paced, high-end service environment.</li></ul>Key Skills<ul><li>Business Development &amp; Strategy</li><li>Luxury Customer Experience Management</li><li>Leadership &amp; Team Building</li><li>Sales &amp; Revenue Growth</li><li>Operational Excellence</li><li>Financial Planning &amp; Analysis</li></ul>KPIs (Performance Indicators)<ul><li>Revenue growth &amp; profitability</li><li>Client satisfaction &amp; retention rates</li><li>Service quality standards</li><li>Team performance &amp; staff retention</li><li>Upselling and retail sales performance</li><li>Brand positioning &amp; market presence</li></ul>Additional Expectations (Luxury Standard)<ul><li>Impeccable grooming and professional presence</li><li>Strong attention to detail in service delivery and ambiance</li><li>Ability to anticipate trends and innovate continuously</li><li>Commitment to delivering a premium, five-star client experience</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: From AED8,000.00 per monthApplication Question(s):<ul><li>Kindly only put in your cv if you are experienced and qualified to handle a large scale beauty imdustry business</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Language:<ul><li>FLUENT ENGLISH (Required)</li></ul>Work Location: In person

EXPERIENCED salon and spa Development manager

Apt Resources

<div>Apt Resources is seeking a dedicated and experienced Assistant Spa Manager to support the operations for one of our clients in the Red Sea, Saudi Arabia. In this pivotal role, you will assist the Spa Manager in overseeing daily spa operations, managing staff, and ensuring the highest level of service and guest satisfaction.
As Assistant Spa Manager, you will play a key role in maintaining the spa&rsquo;s reputation for excellence and assisting in the implementation of wellness programs and promotions.
Key Responsibilities:<ul><li>
Assist in managing daily spa operations to ensure smooth and efficient service delivery.</li><li>
Support the recruitment, training, and supervision of spa staff.</li><li>
Help maintain high standards of hygiene, safety, and quality.</li><li>
Coordinate with other departments to enhance guest experience.</li><li>
Help monitor spa inventory, equipment, and maintenance needs.</li><li>
Assist in developing and implementing spa programs, packages, and promotions.</li><li>
Address guest feedback and resolve issues promptly to ensure satisfaction.</li><li>
Prepare reports on spa performance and assist in budgeting and financial management.</li></ul> 

Requirements 
<ul><li>
Proven experience in a supervisory or assistant management role within a spa or wellness environment, preferably in ultra-luxury hotel settings.
</li><li>CIBTAC qualification and knowledge of Forbes standards are required.
</li><li>Strong knowledge of spa operations and wellness services.
</li><li>Excellent leadership and team management skills.
</li><li>Exceptional interpersonal and communication abilities.
</li><li>Highly organized and detail-oriented.
</li><li>Ability to work flexible hours, including weekends and holidays.
</li><li>Qualifications in spa management, hospitality, or related fields are advantageous.</li></ul> 

Benefits 
As per market standards</div>

Assistant Spa Manager - Luxury Property

Adara Spa Retreat Dubai

1. Operations &amp; Administration<ul><li>Oversee the day-to-day operations of the spa, ensuring smooth functioning.</li><li>Develop and implement standard operating procedures (SOPs).</li><li>Ensure the spa complies with health, safety, and hygiene regulations.</li><li>Monitor spa equipment and arrange maintenance or replacements as needed.</li><li>Manage inventory and order spa supplies, products, and equipment.</li><li>Maintain accurate records, including financial reports, staff schedules, and client data.</li></ul>2. Staff Management<ul><li>Recruit, hire, train, and supervise spa therapists, receptionists, and support staff.</li><li>Create staff schedules to ensure proper coverage.</li><li>Conduct performance evaluations and provide feedback or training as necessary.</li><li>Motivate and encourage staff to deliver high-quality services.</li><li>Handle staff concerns, conflicts, and disciplinary actions if needed.</li></ul>3. Customer Service &amp; Guest Experience<ul><li>Ensure exceptional customer service and guest satisfaction.</li><li>Address customer complaints or concerns professionally and promptly.</li><li>Develop and implement customer loyalty programs and promotions.</li><li>Monitor and improve the overall spa ambiance and guest experience.</li></ul>4. Marketing &amp; Sales<ul><li>Develop marketing strategies to promote the spa&rsquo;s services and packages.</li><li>Collaborate with the marketing team to run social media campaigns and advertisements.</li><li>Establish partnerships with hotels, resorts, or local businesses for promotions.</li><li>Encourage staff to upsell spa treatments and retail products.</li></ul>5. Financial &amp; Revenue Management<ul><li>Set and monitor budgets, ensuring profitability.</li><li>Track revenue, expenses, and financial performance.</li><li>Implement strategies to maximize sales and increase spa revenue.</li><li>Analyze customer trends and adjust pricing or services accordingly.</li></ul>6. Service Development<ul><li>Research and introduce new spa treatments and services based on industry trends.</li><li>Train staff on new techniques, treatments, and customer service improvements.</li><li>Maintain relationships with product suppliers and negotiate contracts.</li></ul>7. Compliance &amp; Standards<ul><li>Ensure the spa complies with local laws, health regulations, and licensing requirements.</li><li>Conduct routine inspections to uphold cleanliness and safety standards.</li><li>Stay updated with industry best practices and implement necessary changes.</li></ul>Job Types: Full-time, PermanentPay: AED10,000.00 - AED20,000.00 per month

Spa Manager Female "Spa Manager Experience is a MUST"

Volante Life

We are seeking a professional and reliable Male Spa Receptionist / Facilities Coordinator to join our team in a residential apartment setting. The role involves overseeing daily operations of the spa and wellness facilities, including guest bookings, gym access monitoring, and maintaining a high standard of service for residents.Key Responsibilities:<ul><li>Manage spa bookings, including massage appointments, steam, and sauna , ice bath reservations</li><li>Welcome and assist residents and guests in a professional manner</li><li>Monitor access and usage of the gym and wellness facilities</li><li>Ensure only authorized residents and approved guests are using the facilities</li><li>Maintain cleanliness and organization of reception and common areas</li><li>Coordinate with therapists and housekeeping when needed</li><li>Handle inquiries, phone calls, and booking systems efficiently</li><li>Report any issues or irregularities to management</li></ul>Requirements:<ul><li>Male candidate preferred</li></ul><ul><li>Previous experience as a receptionist, spa receptionist, or in a similar role</li></ul><ul><li>Good communication skills in English (additional languages are a plus)</li></ul><ul><li>Presentable, professional, and customer-service oriented</li></ul><ul><li>Basic knowledge of spa operations (massage, steam, sauna) is an advantage</li></ul><ul><li>Ability to multitask and handle administrative duties</li></ul><ul><li>Flexible with working hours</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have experience managing or monitoring wellness or residential facilities (e.g., gym, spa, steam/sauna)?</li><li>Yes</li><li>No</li></ul>Experience:<ul><li>Spa Receptionist: 1 year (Preferred)</li></ul>Work Location: In person

Male Spa Receptionist / Facilities Coordinator

six senses

<div>As Spa Guest Service Agent, I will behave in a professional manner and set an example to all. I will abide by Six Senses principles, core values, best practices, guidelines and objectives, while respecting other cultures and nationalities and projecting a positive and proactive position to help build and maintain a strong, loyal team.<div> 
My duties and responsibilities will include: 
<ul><li>Greet guests on arrival at the Spa and conduct check-in and registration procedures in an efficient and friendly manner, using guest name whenever possible.
</li><li>Ascertain guest satisfaction, ensure that all guest billing procedures are handled correctly and bid guest farewell.</li><li>Maintain and update of guest history files and disbursement of relevant information ensuring guest requests and preferences are implemented whenever possible.</li><li>Liaise with Spa housekeeping team to ensure that rooms are serviced according to guests&rsquo; preferences and requirements and that vacant rooms are cleaned according to arrival schedules.</li><li>Liaises with engineering to ensure swift response to maintenance problems.</li><li>Knowledge of all facilities and services offered by the resort including all room rates, categories, as well as their location and layout, credit policy of the hotel and reservation coding.
</li><li>Maintain a high standard of personal appearance, grooming and hygiene.</li><li>Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.</li><li>Ensure the privacy of guests, partners and residential owners, I will apply an extra level of protection to any sensitive personal data and use confidential information only to perform my job.</li><li>Ensure all equipment of the department is kept clean and in good working condition.</li><li>Upsell all resort facilities and activities.</li><li>Knowledge and strict adherence to LQA / Forbes standards.</li></ul> 
</div>Qualifications 
To execute the position of Spa Guest Service Agent, I have the required qualifications minimum a hospitality diploma/degree, technical skills and experience in a similar or greater role in luxury hotels with proven results. 
 
Technical skills include MS Office &ndash; Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms.
 
I have a good command of written and spoken English and some knowledge of the local language and customs. 
 
The above is intended to provide an overview of the role and responsibilities for a Spa Guest Service Agent at Six Senses The Palm Dubai. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position. 
Six Senses The Palm Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Spa Guest Service Agent (Arabic Speaking)-Six Senses The Palm Dubai

Captizone media LLC

The Salon Onboarding Specialist is responsible for identifying, approaching, and onboarding beauty lounges into the Captizone network. This role is critical in expanding our screen network by building strong relationships with salon owners and ensuring a smooth onboarding experience from first contact to installation readiness.Key Responsibilities1. Salon Identification &amp; Qualification<ul><li>Identify and shortlist salons based on:</li><li>Haircut price range (premium audience targeting)</li><li>Location and catchment area</li><li>Salon quality and customer profile</li><li>Conduct field visits to evaluate salons physically</li></ul>2. Outreach &amp; Relationship Building<ul><li>Approach salon owners/decision-makers directly (walk-ins, calls, referrals)</li><li>Clearly explain the Captizone concept:</li><li>No investment required from salon</li><li>Additional revenue opportunity</li><li>Free promotional screen usage</li><li>Build trust and long-term relationships with partners</li></ul>3. Onboarding Process Management<ul><li>Collect and record salon details:</li><li>Name, location, contact details</li><li>Haircut price range</li><li>Working hours</li><li>Capture required photos:</li><li>Mirror setup</li><li>Electrical sockets</li><li>Overall salon environment</li><li>Ensure all onboarding data is correctly entered into the system</li></ul>4. Coordination with Internal Teams<ul><li>Coordinate with:</li><li>Installation team for scheduling</li><li>Operations team for approvals</li><li>Ensure salon is ready for installation (power access, placement clarity)</li></ul>5. Documentation &amp; Agreements<ul><li>Explain and secure onboarding consent/NOC from salon owners</li><li>Ensure clarity on:</li><li>Revenue share model</li><li>Screen usage terms</li><li>No operational disruption</li></ul>6. Reporting &amp; Updates<ul><li>Update onboarding status regularly in CRM/app</li><li>Maintain daily activity reports:</li><li>Visits conducted</li><li>Salons onboarded</li><li>Leads in pipeline</li></ul>Key Skills &amp; RequirementsExperience<ul><li>1&ndash;3 years in sales, field marketing, or business development</li><li>Experience in UAE market (preferably Dubai)</li></ul>Skills<ul><li>Strong communication &amp; persuasion skills</li><li>Confident in face-to-face interactions</li><li>Ability to handle objections and rejections</li><li>Basic understanding of sales and negotiation</li></ul>Other Requirements<ul><li>Willingness to travel extensively across Dubai</li><li>Presentable and professional demeanor</li><li>Basic mobile/app usage for data entry</li></ul>Pay: AED5,000.00 - AED8,000.00 per monthWork Location: In person

Business Development Executive

BURGER HAYRAN

Job Title: Salon Receptionist Location: Al Jaddaf, Dubai Job Type: Full-TimeNationality: PhilippineJob Description: We are looking for a friendly and professional receptionist to join our salon. The ideal candidate will:<ul><li>Greet clients warmly and professionally</li><li>Answer phone calls and schedule appointments</li><li>Manage the salon&rsquo;s front desk and handle payments</li><li>Maintain a clean and organized reception area</li></ul>Qualifications:<ul><li>Female candidate preferred</li><li>Excellent communication and customer service skills</li><li>Professional appearance and demeanor</li><li>Basic computer skills for appointment scheduling</li><li>Previous experience in a salon or customer service is a plus</li></ul>Submit your CV to_ info@aromadilamore.com_Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per monthWork Location: In person

Salon Receptionist

Explore 373+ Salon spa manager in Dubai this April. Find roles across top companies and apply now to boost your career.