(hebrew & english) customer support consultant, hospitality (remote)

security guard

Commencis

<div><div>We are looking for a highly motivated and experienced <b>Lead Backend Engineer</b> to join our team.</div>
<div></div>
<div><b>Lead Backend Engineer</b> is responsible for designing, developing, and maintaining scalable backend systems that power our products and services. In this role, you will translate business and product requirements into robust technical solutions, ensuring high performance, reliability, and security across backend services.</div>
<div></div>
<div>As a technical leader, you will collaborate closely with cross-functional teams including frontend developers, DevOps engineers, product managers, and solution architects to design and implement efficient, scalable, and maintainable backend architectures.</div>
<div></div>
<div><b>If you are curious by nature, adaptive, collaborative, and always one step ahead, then join us and be a Commencer!</b></div>
<h3 class="jobSectionHeader"><b>Responsibilities
</b></h3><ul><li>Design, implement, and operate cloud-native AI/ML services that are secure, reliable, and cost-efficient ensuring that they meet the business objectives and adhere to service level agreements (SLA).</li>
<li>Deploy and maintainAI applications on cloud- architecture.</li>
<li>Build retrieval-augmented generation (RAG) stacks: embeddings, vector stores, chunking, and evaluation.</li>
<li>Create MLOps foundations: experiment tracking, model registry, CI/CD for data &amp; models, and Infrastructure-as-Code.
</li><li>Investigate new techniques, tools, and methods that might increase efficiency among engineering &amp; technology and cloud teams, as well as leading execution processes of topics evaluated &amp; planned for roll-out.</li>
<li>Collaborate with other technical leaders and business stakeholders to align all constraints and come up with solutions regarding project/product/initiative outputs.</li>
<li>Be accountable for the reliability and security of cloud infrastructure and services.</li>
<li>Provide visibility of performance, cost, and the security of cloud infrastructure and services.</li>
<li>Drive continuous improvement, continuous delivery, and lean practices within the cloud team.</li>
<li>Keep up to date on modern technologies and trends and advocate for their inclusion within products when it makes sense.</li>
<li>Identify emerging technology solutions that reduce costs, increase efficiencies, enhance capabilities, reduce risk and improve security.</li>
<li>Ensure that all cloud technology applications create a positive customer experience.</li>
</ul><h3 class="jobSectionHeader"><b>Qualifications
</b></h3><ul><li>BS/MS degree in Computer Science, Engineering or a related subject.
</li><li>Proven hands-on software engineering experience.
</li><li>Strong experience in Java development.
</li><li>Strong experience with Spring Framework, preferably Spring Boot.
</li><li>Hands-on experience in designing and developing enterprise-grade backend applications.
</li><li>Solid understanding of microservice architecture and distributed systems.
</li><li>Experience with event-driven architecture and asynchronous integration patterns.
</li><li>Strong knowledge of scalable, resilient and high-availability system design.
</li><li>Solid understanding of object-oriented analysis and design using common design patterns.
</li><li>Experience with RESTful APIs and backend integration patterns.
</li><li>Experience leading highly skilled software engineers and supporting team growth.
</li><li>Ability to coordinate effectively across multiple teams and stakeholders.
</li><li>Strong communication skills in English, both written and spoken.
</li><li>Team Lead and Agile Scrum experience is a strong plus.
</li>
</ul><div></div><h3 class="jobSectionHeader"><b>Preferred Qualifications
</b></h3><ul><li>Experience with containerized environments and CI/CD pipelines.
</li><li>Experience with monitoring, logging and observability tools in distributed systems.
</li><li>Familiarity with cloud-native architectures and modern backend infrastructure.
</li><li>Experience in performance optimization, system reliability and production support.
</li></ul><div><b>Why Commencis?</b></div>
<div></div>
<div>We want people to thrive at Commencis. Here&rsquo;s what Commencers like about working here:</div>
<div></div>
<div><b>Competitive Compensation &amp; Benefits:</b> We offer a competitive salary, private health insurance, pension and retirement plans through a company-backed pension system, meal card, commute compensation, work-from-home support, and a paid birthday off.</div>
<div></div>
<div><b>Happier Weekdays:</b> We offer flexible working hours, including a remote working option. Enjoy online events, guest speakers, office refreshments, a meeting-light culture, and many more perks to enhance your weekdays.</div>
<div></div>
<div><b>Never Stop Learning:</b> We support learning and development programs for almost anything. Additionally, we provide access to leading online e-learning platforms like Udemy and various libraries.</div>
<div></div>
<div><b>Community &amp; Socials:</b> We are a tight-knit community that loves gathering together. Our social activities include happy hours, workshops, a New Year party, breakfast &amp; lunch get-togethers, movie nights, and our Summer Festival.</div>
<div></div>
<div><b>Open Culture:</b> We maintain a flat organizational structure with a culture of direct and open communication. We value Commencers&rsquo; voices and address any suggestions and questions you may have.</div><br>
<div></div>
<div></div>
<div><b>About Commencis</b></div>
<div></div>
<div>Join us in paving the way for a thriving digital society!</div>
<div></div>
<div>Commencis has more than two decades of expertise in the world of experience design, software engineering and cloud technologies. Our products and solutions are used by leading brands in financial services, insurance, airlines and retail in more than 20 countries.</div>
<div></div>
<div>We help our clients around the globe to commence their next evolution and pave the way for a thriving digital society. We love discovering what&rsquo;s next. We value collaboration, curiosity, and an open mindset at work.</div>
<div></div>
<div>If you share the same passion with our fellow Commencers, then let us unleash your world-class potential!</div>
<div></div>
<div><b>We will process your personal data as part of our recruitment procedures. To find out more, please consult our </b><b>Candidate Privacy Notices</b><b>.</b></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Lead Backend Engineer

Tech Zone LLC

<div>
 <p>
  <strong>
   Role:
  </strong>
 </p>
 <p>
  <strong>
   End User Computing (Desktop Support) L1-Onsite services
  </strong>
 </p>
 <p>
   2-4 years of experience in Onsite support
 </p>
 <p>
   Knowledge and experience on windows OS
 </p>
 <p>
   Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.  Manage IMAC and desk side support services.
 </p>
 <p>
   Manage hard and soft break fix services for laptops and desktops.
 </p>
 <p>
   Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).
 </p>
 <p>
   Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.  Experience with Service management tool &ndash; ex &ndash; Service now
 </p>
 <p>
   Experience with SCCM (system center configuration manager) and Intune.
 </p>
 <p>
   Should have good expertise on EUC tools, remote support tools, MS office and outlook.
 </p>
 <p>
   Preferable to have a good understanding of Lync, VPN, and mobile device support.
 </p>
 <p>
   Analyze Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
 </p>
 <p>
   Ensure that each Desktop Device is installed with the appropriate Desktop image.
 </p>
 <p>
   Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
 </p>
 <p>
   Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls.
 </p>
 <p>
   Good to have &ndash; knowledge in Active Directory and smart hands and feet support.
 </p>
 <p>
   Good to have &ndash; knowledge and experience of supporting MAC devices and tablets  Administration of Printers and Scanners.
 </p>
 <p>
   Troubleshoot and resolve issues related to Active Directory and SCCM (System Center Configuration Manager).
 </p>
 <p>
   Deploy, manage, and maintain software packages, updates, and patches using SCCM. Monitor software distribution and handle inventory and reporting.
 </p>
</div>


Desktop Support Specialist

Çelik Motor

<div>
 <p>
  As one of the longest-standing companies of the
  <strong>
   Anadolu Group
  </strong>
  ,
  <strong>
   &Ccedil;elik Motor
  </strong>
  is the one of the most well-known company of Turkish automotive industry with more than a half-century of experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  &Ccedil;elik Motor is demonstrating its innovative perspective with the incorporated brands
  <strong>
   Kia and Garenta
  </strong>
  while leading the way in the industry.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Do you see yourself as a part of change-driven work environment? Does the new trends in
  <strong>
   e-commerce, mobility, automotive and transportation
  </strong>
  enthusiasts you? Do you have a
  <strong>
   digital-oriented mindset
  </strong>
  and are you eager to deliver projects to contribute in our future vision?
 </p>
 <p>
  <br/>
 </p>
 <p>
  If so, come join us for your next adventure! We are looking for
  <strong>
   Payroll and Personnel Affairs Assistant Specialist
  </strong>
  for our &Ccedil;elik Motor!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Managing payroll and personnel processes, informing employees about payrolls,
  </li>
  <li>
   Following up on employee rights within the framework of relevant laws, regulations and procedures, and conducting relevant work in the SAP environment,
  </li>
  <li>
   Ensuring the completion of legal notifications (Social Security Institution, Employment Agency, withholding tax return, etc.),
  </li>
  <li>
   Conducting and following up on correspondence with official institutions,
  </li>
  <li>
   Managing employee group health insurance and individual retirement plans,
  </li>
  <li>
   Monitoring occupational health and safety processes,
  </li>
  <li>
   Following up on periodic reports,
  </li>
  <li>
   Contributing to HR projects (orientation programs, personnel evaluation management, wage management, onboarding, exit procedures, orientation programs, etc.).
  </li>
  <li>
   Taking part in the necessary steps for updating HR procedures and policies,
  </li>
  <li>
   Providing support to other HR processes when necessary.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   General Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Graduated from relevant undergraduate departments of universities.
  </li>
  <li>
   1-3 years of experience in Personnel Administration and Payroll.
  </li>
  <li>
   Proficient in MS Office and SAP programs. Knowledgeable in labor law and social security legislation, research-oriented, and follows legal changes.
  </li>
  <li>
   Experienced in correspondence and reporting with official institutions.
  </li>
  <li>
   Proficient in English.
  </li>
  <li>
   Team player, proactive and solution-oriented, with strong analytical and communication skills.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  You can access the &Ccedil;elik Motor Clarification Text via the link below:
 </p>
 <p>
  https://www.celikmotor.com/calisan-adayi-aydinlatma-metni
 </p>
 <p>
 </p>
</div>


Payroll and Personnel Affairs Assistant Specialist

Reboot Monkey

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 Join our team as a
 <strong>
  Data Center Technician
 </strong>
 in
 <strong>
  Esenyurt, Turkey
 </strong>
 . This is a freelance, on-site position where you'll support critical infrastructure at world-class data center facilities.
 <br/>
 <br/>
 <strong>
  Compensation &amp; Benefits
  <br/>
  <br/>
 </strong>
 <strong>
  ₺400,000-570,000/year
 </strong>
 (TRY annual)
 <br/>
 <br/>
 Comprehensive benefits package including:
 <br/>
 <br/>
 <ul>
  <li>
   Health, dental, and vision insurance
  </li>
  <li>
   Paid time off and holidays
  </li>
  <li>
   Professional development allowance
  </li>
  <li>
   Certification sponsorship
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Work Schedule
 <br/>
 <br/>
 <ul>
  <li>
   Freelance permanent position
  </li>
  <li>
   Standard business hours with on-call rotation
  </li>
  <li>
   Shift differentials for nights/weekends when applicable
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Key Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Install, configure, and maintain server and network equipment
  </li>
  <li>
   Perform structured cabling (copper and fiber optic)
  </li>
  <li>
   Execute hardware deployments and decommissions
  </li>
  <li>
   Monitor environmental systems (power, cooling, security)
  </li>
  <li>
   Respond to incidents and perform troubleshooting
  </li>
  <li>
   Maintain accurate documentation and asset tracking
  </li>
  <li>
   Collaborate with engineering and operations teams
  </li>
  <li>
   Participate in capacity planning and upgrades
  </li>
  <li>
   3+ years data center operations experience
  </li>
  <li>
   Expert cabling skills (Cat6/6a, OM3/OM4/OS2 fiber)
  </li>
  <li>
   Strong troubleshooting and problem-solving abilities
  </li>
  <li>
   Experience with rack and stack operations
  </li>
  <li>
   Understanding of power distribution and UPS systems
  </li>
  <li>
   Excellent documentation and communication skills
  </li>
  <li>
   Ability to lift 50+ lbs and work in demanding environments
  </li>
  <li>
   Data center certifications (CDCP, CDCS, CDCE) - preferred
  </li>
  <li>
   Vendor certifications (Dell, HPE, Cisco) - preferred
  </li>
  <li>
   Network certifications (CCNA, JNCIA) - preferred
  </li>
  <li>
   Experience with DCIM platforms - preferred
  </li>
  <li>
   Knowledge of ITIL practices - preferred
  </li>
 </ul>
</div>


Data Center Technician - Turkey - Esenyurt - On-site

<div><div><p>We are looking for a highly experienced and technically strong<b> Software Architect </b>to<b> </b>join our backend team.<br>
<br>
<b>Software Architect</b> is responsible for designing and evolving the technical architecture of backend services, with a primary focus on Java, Spring Boot, distributed systems, and domain-oriented design. In this role, you will translate complex business and product requirements into scalable, maintainable, and high-quality architectural solutions, ensuring long-term sustainability, performance, and reliability across systems.<br>
<br>
As a Software Architect, you will collaborate closely with engineering teams, product managers, QA, DevOps, and peer architects to establish architectural standards, guide best practices, and ensure alignment across teams. You will drive the design of modular and scalable backend systems, oversee service architecture, APIs, data flows, and integration patterns, and ensure that software solutions are secure, observable, and aligned with both business and engineering objectives.</p>
<p><b>
If you are curious by nature, adaptive, collaborative, and always one step ahead, then join us and be a Commencer!</b></p>
</div>
<h3 class="jobSectionHeader"><b>Responsibilities
</b></h3><ul><li>Providing active hands-on architectural guidance and leadership through the entire lifecycle of backend products and services</li>
<li>Designing backend architectures using Java, Spring Boot, and related technologies in alignment with scalability, maintainability, performance, and security goals</li>
<li>Defining and evolving domain structures, bounded contexts, service decomposition strategies, and modular architecture approaches including modular monolith and microservices where appropriate</li>
<li>Collaborating closely with other architects, engineering managers, and development teams across the organization in architecting and delivering robust backend solutions</li>
<li>Structuring and delivering technical documentation for HLDs, architecture decision records, solution designs, analysis inputs, API contracts, sequence diagrams, and backend design artifacts, and establishing standard practices for co-workers to adapt easily</li>
<li>Investigating and assessing emerging technologies, backend frameworks, and architectural patterns to determine the best approach for product and platform needs</li>
<li>Defining non-functional requirements from availability, scalability, security, observability, extensibility, and operational support perspectives, and designing backend solutions to meet those requirements</li>
<li>Supporting teams in troubleshooting system-level backend, integration, performance, data consistency, and production issues</li>
<li>Designing and guiding API-first, event-driven, and asynchronous integration patterns between internal and external systems</li>
<li>Driving architectural decisions for distributed systems including resilience, retries, idempotency, fault tolerance, transaction boundaries, caching, and messaging patterns</li>
<li>Reviewing and improving service boundaries, backend code structure, data access patterns, deployment architecture, and technical debt areas</li>
<li>Developing and leading proof-of-concept projects for backend frameworks, platform capabilities, and architectural improvements</li>
<li>Driving discussions with senior co-workers regarding trade-offs, best practices, project delivery risks, and backend modernization strategies</li>
<li>Cross-training peers and mentoring teammates on software design principles, backend architecture patterns, and engineering standards</li>
<li>Conducting code reviews and design reviews, and providing feedback to team members with a focus on backend quality attributes and architectural sustainability</li>
<li>Assisting in technical audits and ensuring audit recommendations are implemented in line with secure software development and platform standards</li>
</ul><h3 class="jobSectionHeader"><b>Qualifications
</b></h3><div><ul><li>BSc/MSc degree in Computer Engineering, Software Engineering, or a related field</li>
<li>8+ years of experience in backend software development, with strong hands-on experience in Java and Spring Boot</li>
<li>3+ years of experience in design and implementation of complex distributed backend systems and software architectures</li>
<li>2+ years of experience in a similar position guiding a cross-functional project or product team</li>
<li>Strong experience in backend service design, API architecture including REST, GraphQL, and gRPC, service-to-service communication, and integration patterns</li>
<li>Strong knowledge of software architecture patterns such as layered architecture, hexagonal architecture, clean architecture, modular monoliths, and microservices</li>
<li>Experience with domain-driven design, domain modeling, and designing systems across different domain structures and business capabilities</li>
<li>Experience with containerization and orchestration frameworks such as Docker and/or Kubernetes</li>
<li>Working knowledge of application and system availability, scalability, observability, and distributed data platforms</li>
<li>Expertise in backend performance optimization, transaction management, concurrency handling, and scalable system design</li>
<li>Experience with relational database design, SQL optimization, and data consistency patterns, with additional familiarity in non-relational and NoSQL databases</li>
<li>Experience with messaging and streaming technologies such as Kafka, RabbitMQ, or similar platforms</li>
<li>Expert-level understanding of CI/CD principles, knowledge of various tools, and strong focus on engineering quality gates and delivery practices</li>
<li>Knowledge of cloud services, especially AWS and related AWS services</li>
<li>Strong understanding of secure backend development practices including authentication, authorization, secure communication, and secrets/configuration management</li>
<li>Strong unit testing, integration testing, debugging, and root cause analysis skills</li>
<li>Prior experience with SCRUM/Agile methodologies</li>
</ul></div><div><b>Why Commencis?</b></div>
<div></div>
<div>We want people to thrive at Commencis. Here&rsquo;s what Commencers like about working here:</div>
<div></div>
<div><b>Competitive Compensation &amp; Benefits:</b> We offer a competitive salary, private health insurance, pension and retirement plans through a company-backed pension system, meal card, commute compensation, work-from-home support, and a paid birthday off.</div>
<div></div>
<div><b>Happier Weekdays:</b> We offer flexible working hours, including a remote working option. Enjoy online events, guest speakers, office refreshments, a meeting-light culture, and many more perks to enhance your weekdays.</div>
<div></div>
<div><b>Never Stop Learning:</b> We support learning and development programs for almost anything. Additionally, we provide access to leading online e-learning platforms like Udemy and various libraries.</div>
<div></div>
<div><b>Community &amp; Socials:</b> We are a tight-knit community that loves gathering together. Our social activities include happy hours, workshops, a New Year party, breakfast &amp; lunch get-togethers, movie nights, and our Summer Festival.</div>
<div></div>
<div><b>Open Culture:</b> We maintain a flat organizational structure with a culture of direct and open communication. We value Commencers&rsquo; voices and address any suggestions and questions you may have.</div><br>
<div></div>
<div></div>
<div><b>About Commencis</b></div>
<div></div>
<div>Join us in paving the way for a thriving digital society!</div>
<div></div>
<div>Commencis has more than two decades of expertise in the world of experience design, software engineering and cloud technologies. Our products and solutions are used by leading brands in financial services, insurance, airlines and retail in more than 20 countries.</div>
<div></div>
<div>We help our clients around the globe to commence their next evolution and pave the way for a thriving digital society. We love discovering what&rsquo;s next. We value collaboration, curiosity, and an open mindset at work.</div>
<div></div>
<div>If you share the same passion with our fellow Commencers, then let us unleash your world-class potential!</div>
<div></div>
<div><b>We will process your personal data as part of our recruitment procedures. To find out more, please consult our </b><b>Candidate Privacy Notices</b><b>.</b></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Software Architect (Backend)

SupportYourApp

<div><p><b>Who are we?</b></p><p><b>
SupportYourApp</b> is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world&rsquo;s leading SaaS, software, or hardware solutions?</p><p>
Join our community as a <b>Customer Support Consultant</b> today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let&rsquo;s see what it takes.</p><p><b>
What you will do:</b></p><ul><li>
Deliver outstanding customer support via <b>phone calls, chats, and emails;</b></li><li>
Build strong and lasting customer relationships;</li><li>
Keep up with evolving tools and technology;</li><li>
Handle sensitive customer data with care and security;</li><li>
Apply the latest and greatest customer happiness practices;</li><li>
Maintain deep understanding of client solutions and meet KPI;</li><li>
Communicate with developers and cross-functional specialists.</li></ul><p><b>
What you need to succeed in this role:
</b></p><ul><li><b>Excellent Hebrew and English skills (C1 for both spoken and written);</b></li><li><b>
At least 6 months of experience in a customer support role;</b></li><li>
Strong analytical thinking and research skills;</li><li>
Experience in travel industry;</li><li>
Positive, proactive and responsible attitude;</li><li>
Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps&ndash;download and 40 Mbps&ndash;upload).</li></ul><p><b>
Will be a great plus:
</b></p><ul><li>Experience in hospitality or logistics;</li><li>
Ecperience with CRM systems, like Zendesk.</li></ul><p><b>
Benefits:
</b></p><ul><li>Flexible schedule;</li><li>
Opportunity to cooperate fully<b> remotely;</b></li><li>
Inclusive international environment;</li><li>
Compensation in USD;</li><li>
Rewards for referring friends;</li><li>
Balance between project workload and personal time, but also &ndash; internal health policy;</li><li>
Responsive leadership interested in your development and long-lasting cooperation;</li><li>
Greenhouse conditions for self-development;</li><li>
A culture built on trust, with no time-tracking requirements.</li><li>The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</li></ul><p>
You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.</p><p>
So if you're a proactive <b>Support Specialist</b> who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!</p><p>
Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.</p><p>
Know someone perfect for the role? Refer them and get rewarded!</p><p><i>
We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.</i></p><p><i>
Your personal data will be processed as described in the SupportYourApp </i><i>Candidate Privacy Notice</i><i>.</i></p></div><p></p>

(Hebrew & English) Customer Support Consultant, hospitality (remote)

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><p>
At Amazon, we pioneer.<br>
We also treat every single day like it&rsquo;s day one. And we never sit still while we do it.<br>
Are you up for crafting solutions and solving tomorrow&rsquo;s problems today?<br>
<br>
Then we have the opportunity for you!<br>
We&rsquo;re seeking experienced, Operations Managers to join our network.<br>
As an Operations Manager, you&rsquo;ll deliver inspiring, supportive leadership for the teams you lead. But at the same time, you don&rsquo;t shy away from rolling up your sleeves and getting involved whenever necessary.<br>
You&rsquo;ll be directly responsible for developing a team of Area Managers and their direct report. The quality of your leadership is key to success in this role: you&rsquo;ll tactfully motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business.<br>
Another key aspect of the role is to lead on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you lead. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking.
<br>
<br>
Key job responsibilities<br>
Your role will be pivotal in the overall management, control, organization and direction of Outbound operational areas of your site. Your responsibilities will include, amongst others:<br>
<br>
Maintaining Health and Safety standards within your remit area, while promoting and inspiring a culture of safety on-site,<br>
Monitor, analyze and work on improvement of customer experience and delivery performance.<br>
Maintain and develop KPIs and SLAs through daily management and follow-up.<br>
Become proficient on specific, larger-scale processes and activities, such as 5S audits,<br>
In your inventory control and systems environment, you&rsquo;ll handle meaningful data collection, updating operations metrics on an hourly basis,<br>
Therefore, you&rsquo;ll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure an excellent customer experience,<br>
Partnering closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels,<br>
Implement progressive process change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon EU Operations network,<br>
Contribute to process improvement and cost optimization initiatives. Lead lean projects in order to ensure continuous and sustainable improvements.</p><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>Bachelor&rsquo;s degree, preferably in engineering,logistic,management</li><li>Advanced proficiency in verbal and written English and Turkish</li><li>Previous experience in leading large, diverse teams,</li><li>Proven experience in operations, engineering, industrial or supply chain management.</li><li>Overall understanding of inbound and outbound operations as well as support function roles.</li><li>Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment</li><li>Relevant experience in using data or anecdotal evidence to influence business decisions</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we&rsquo;d love to hear from you.</li><li>Master&rsquo;s degree</li><li>Experience in Lean, Six Sigma and Kaizen techniques</li><li>You embrace change, and are willing to relocate if necessary</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Operations Manager, Turkey Fulfilment Center Operations, Turkey Fulfilment Center Operations

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