asst. restaurant manager - primavera (italian speaking)

chief accountant

required accountant

accountant

accountant (construction)

actuarial analyst

senior accountant insurance sector

AWIN Mohammed Jalal and sons 

<p><strong>Sales Analyst</strong><br /><strong>Location: Manama, Bahrain</strong><br /><strong>Employment Type: FULL_TIME</strong><br /><br /><strong>Job Overview</strong><br />AWIN Mohammed Jalal and sons, a dynamic trading and distribution company, is seeking a meticulous and insightful <strong>Sales Analyst</strong> to join our team in <strong>Manama, Bahrain</strong>. As a key player in the Bahraini FMCG sector, AWIN is committed to delivering high-quality products and innovative solutions from leading international and regional brands. The successful candidate will play a crucial role in driving our customer-centric approach by transforming raw sales data into actionable insights that support strategic decision-making and fuel our continued growth across retailers, wholesalers, and pharmacies.<br /><br /><strong>Responsibilities</strong><br />* Analyse sales data to identify trends, patterns, and opportunities for growth across different product categories and customer segments.<br />* Develop and maintain regular sales reports, dashboards, and performance metrics for senior management and the sales team.<br />* Monitor and evaluate sales performance against targets, providing detailed variance analysis and commentary.<br />* Support the sales team with data-driven insights to optimize sales strategies and improve efficiency.<br />* Conduct market research and competitor analysis to provide a comprehensive view of the market landscape.<br />* Assist in the development of sales forecasts, annual budgets, and strategic planning processes.<br />* Collaborate with marketing, supply chain, and finance departments to ensure alignment and support cross-functional initiatives.<br />* Ensure data integrity and accuracy across all sales reporting systems.<br /><br /><strong>Qualifications</strong><br />* Proven experience in a sales analysis, business analysis, or a similar analytical role, preferably within the FMCG sector.<br />* A bachelor's degree in Business, Economics, Statistics, or a related field.<br />* Strong analytical and problem-solving skills, with a keen eye for detail and accuracy.<br />* Advanced proficiency in Microsoft Excel, including pivot tables, advanced formulas, and data modelling.<br />* Experience with CRM systems and data visualisation tools (e.g., Power BI, Tableau) is highly advantageous.<br />* Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.<br />* A proactive and self-motivated individual who can work effectively both independently and as part of a team.</p>

Sales Analyst

Alabraaj Restaurants Group

<p><b>Job Title: </b>Waitress &amp; Cashier</p><p><b>Department: </b>Operations</p><p><b>Reporting To: </b>Branch Manager</p><p><b>Location:</b> Manama, Bahrain</p><p><i><b>Applicants must reside in Bahrain, possess relevant experience and skills, and answer all pre-screening questions to be considered for this role.</b></i></p><p>Key responsibilities include, but are not limited to, greeting and welcoming guests, following service standards as trained, taking guest orders, serving food on time, neatly setting tables, maintaining cleanliness of respective section, resolving and/or reporting customer complaints, operating POS and processing guest bills and transactions.</p><p>Maintaining excellent grooming and personal hygiene is imperative, along with an attentive, polite, and helpful attitude towards all customers and colleagues.</p><p><b>Al Abraaj Restaurants Group</b></p><p>Al Abraaj Restaurants Group is a Bahrain based Public Shareholding Company, widely recognised for its pioneering excellence in the F&amp;B sector since 1987. With 39 years of hospitality experience, 17 brands, 30+ outlets, and over 1,000 employees, the group offers an exciting array of unique dining concepts, catering to diverse culinary tastes.</p><p>These brands include Al Abraaj, Mashawi Al Abraaj, Mazmiz, Bindaira, Nu Asia, Lumee, YaSalam!, Otto, San Carlo Cicchetti, La Rotisserie, SAL, Chica, Chapra, Sangam, La Ro Bistro, Camel Club, and Orso, along with Al Abraaj Catering, Bakery, and CPU.</p><p>Application Question(s):</p><ul><li>Are you located in Bahrain?</li><li>What is your visa status?</li><li>What is your current salary?</li><li>Do you require a notice period?</li></ul><p>Work Location: In person</p>

Waitress & Cashier (Restaurant)

Chenega Corporation

<div>Overview:
<div><b>
Personnel Assistant I</b></div><div></div><div><b><br>
Manama, Bahrain</b></div><div></div><div><br>
Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer&rsquo;s core culture? If so, Chenega Military, Intelligence &amp; Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!</div><div></div><div><br>
The <b>Personnel Assistant I </b>shall support the Navy Personnel Command by verifying the identity and eligibility of authorized DoD beneficiaries, issuing DoD Identification Cards, and performing DEERS updates in Manama, Bahrain.</div>
Responsibilities:
<ul><li>Interact with customers utilizing effective face-to-face customer service skills of positive attitudes, adaptability, friendliness, empathy, time management, communication, de-escalation, and composure in stressful situations.
</li><li>Verbally acknowledge customers upon arrival.
</li><li>Verify and issue Common Access Cards (CAC) and Uniformed Service Identification (USID) to eligible recipients through DEERS.</li><li>
Serve as Verifying Official on DEERS/RAPIDS terminal and ensure input data for accuracy and correctness.
</li><li>Assist customers with questions concerning identification card eligibility, application requirements, and DEERS.</li><li>
Answer telephone inquiries.</li><li>
Monitor customer wait times via sign-in sheets.
</li><li>Return all failed or retrieved CACs to DMDC monthly.</li><li>
Ensure all non-DEERS CAC updates are performed accurately and efficiently.</li><li>
Perform customer services, including but not limited to PIN resets and verifying and updating PKI certificates, etc.</li><li>
Provide ICA services as necessary to ensure the timely and accurate distribution and retrieval of identification cards, including updating customer information in DEERS.</li><li>
Initiate CAC requests and distribute CACs and PINs IAW the RAPIDS User Guide.
</li><li>Verify identification IAW Homeland Security Presidential Directive 12 (HSPD12) and Federal Information Processing Standards FIPS201-1.</li><li>
Provide ID Card services to all personnel assigned to support customer commands, other military service personnel, retirees and their dependents, and contractors that are verified through the Mission Partner (MP) Identity, Credential and Access Management (ICAM) program.</li><li>
Ensure appropriate security personnel are immediately notified of any unauthorized or unsafe acts, regardless of the rank or position of the person.
</li><li>Verbally encourage all customers to submit feedback and ensure all customers are provided with QR codes, phone numbers, and other necessary information to access the program&rsquo;s customer feedback systems through Qualtrics.</li><li>
Maintain RAPIDS equipment within the physical parameters and configurations established at the time of installation.</li><li>
Perform printer maintenance as stated in the Maintenance and Cleaning Procedures, located in the Verifying Officials Information System (VIOS).</li><li>
Perform printer maintenance and User Maintenance on RAPIDS equipment
</li><li>Keep RAPIDS VPN connected at all times to avoid costly repairs to high-value equipment.
</li><li>Complete annual company and customer training requirements.</li><li>
Assist with monthly metrics reporting</li><li>
Record labor hours daily.</li><li>
Other duties as assigned.</li></ul>
Qualifications:
<ul><li>High School Diploma or GED required.</li><li>
1+ years of experience in a Customer Service environment.</li><li>
Must have the ability to pass a Navy background check before starting and later maintain a Secret clearance.</li><li>
Must obtain an appropriate work visa before starting.</li></ul><div></div><div><b><br>
Preferred Qualifications:</b></div><ul><li>
Human Resource (HR) background in either Military Personnel or DEEPS/RAPIDS preferred.
<ul><li>Similar HR experience gained from either the private sector or other Federal Agency is acceptable.</li></ul></li></ul><div><i><br>
</i></div><div><b>Knowledge, Skills, and Abilities:</b></div><ul><li>
Proficient in both oral and written communication in order to communicate effectively with others and explain complex actions taken in regard to military members&rsquo; entitlements, allowances, and collections.
</li><li>Working knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
</li><li>Working knowledge of grammar, spelling, capitalization, punctuation, and military terminology commonly used in office settings to prepare material correctly.</li><li>
Working knowledge of standard office equipment, like computers, electric typewriters, copiers, fax machines, scanners, and other office automation systems to perform a substantial range of office automation support.</li><li>
Ability to multi-task in a high-stress, performance-based environment.</li><li>
Ability to establish priorities and meet established deadlines.</li><li>
Ability to travel locally up to 10% as required.</li></ul><div><b>
How you&rsquo;ll grow</b></div><div>
At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there&rsquo;s always room to learn.</div><div></div><div><br>
We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.</div><div></div><div><b><br>
Benefits</b></div><div>
At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.</div><div>
Learn more about what working at Chenega MIOS can mean for you.</div><div></div><div><b><br>
Chenega MIOS&rsquo;s culture</b></div><div>
Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.</div><div></div><div><b><br>
Corporate citizenship</b></div><div>
Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.</div><div>
Learn more about Chenega&rsquo;s impact on the world.</div><div>
Chenega MIOS News- https://chenegamios.com/news/</div><div></div><div><b><br>
Tips from your Talent Acquisition Team</b></div><div>
We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:</div><div>
Chenega MIOS web site - www.chenegamios.com</div><div>
Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm</div><div>
LinkedIn - https://www.linkedin.com/company/1472684/</div><div>
Facebook - https://www.facebook.com/chenegamios/</div><div></div><div><br>
#Chenega Analytic Business Solutions, LLC</div>
Teleworking Permitted?: false</div>

Personnel Assistant I

Barbaricum

<div><div><p><i>Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. We leverage more than 17 years of support to stakeholders across the federal government, with established and growing capabilities across Intelligence, Analytics, Engineering, Mission Support, and Communications disciplines. Founded in 2008, our mission is to transform the way our customers approach constantly changing and complex problem sets by bringing to bear the latest in technology and the highest caliber of talent.</i></p>
<p><i>
Headquartered in Washington, DC's historic Dupont Circle neighborhood, Barbaricum also has a corporate presence in Tampa, FL, Bedford, IN, and Dayton, OH, with team members across the United States and around the world. As a leader in our space, we partner with firms in the private sector, academic institutions, and industry associations with a goal of continually building our expertise and capabilities for the benefit of our employees and the customers we support. Through all of this, we have built a vibrant corporate culture diverse in expertise and perspectives with a focus on collaboration and innovation. Our teams are at the frontier of the Nation's most complex and rewarding challenges. Join our team.</i></p></div><div>
<div>
We are seeking talented operations and intelligence professionals experienced in the Palantir platform to join our team. As a Field Service Representative (FSR) Analyst, you will be on the front lines assisting Palantir's implementation teams to support and strengthen the unique partnerships with Palantir's client's user base. You will work side-by-side with analysts to train and mentor users, troubleshoot technical issues, develop new Palantir use cases, all while solving unique and challenging problems. This may take the form of embedding with users across the world as well as downloading your insights directly with Palantir team members in our offices. Lastly, you will help facilitate collaboration across a global enterprise while ensuring our customers' continued success. Come help solve the world's hardest problems.</div>
<div></div>
<div>This position is rotational and follows a 90/90 schedule.</div>
</div><div><h3 class="jobSectionHeader"><b>Core Responsibilities</b></h3>
<ul><li><ul><li>Provide desk-side training to analysts</li>
<li>Train analysts/operators in a classroom setting</li>
<li>Ability to build initial dashboard products and assist users with building questions</li>
<li>Staff the Help Desk: respond to user requests and work with the Palantir engineering team to troubleshoot issues</li>
<li>Provide feedback to the Palantir engineering team about product</li>
<li>Proactively develop relationships with users at customer site and make suggestions to Palantir team on use cases to pursue</li>
</ul></li></ul></div><div><h3 class="jobSectionHeader"><b>What We Value</b></h3>
<ul><li><ul><li>Experience fusing intelligence capabilities in support of operations</li>
<li>Technical background with working knowledge of HTML, Ruby, Python and/or Java, Microsoft Excel as well hardware, networks, and server administration</li>
<li>Prior experience with Palantir Gotham required. Additional experience with Palantir Gaia and Palantir Foundry is a plus</li>
<li>Strong communication skills with the ability to break down, explain, and demonstrate complex concepts in an easy-to-understand manner</li>
<li>Ability to work independently and as part of a team</li>
<li>Strong knowledge of Excel</li>
<li>Military/Special Operation/Law Enforcement experience is a plus</li>
</ul></li></ul></div><div><div><h3 class="jobSectionHeader"><b>Requirements</b></h3>
<ul><li><ul><li>Willingness for 90 day deployments OCONUS</li>
<li>(As required by U.S. Government contract) U.S. citizenship</li>
<li>(As required by U.S. Government contract) TS/SCI clearance eligibility</li></ul></li></ul><br>
</div>
</div><p></p><div><p><b>EEO Commitment</b></p>
<p>
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.</p></div></div>

Intelligence Operations Integrator (OCONUS)

Zain

<div>About the Role<p><br>
The Manager of CVM &amp; Retention is accountable for driving customer life-cycle strategies that increase customer value, strengthen loyalty and minimize churn. The role focuses on analyzing customer data and behavior to design targeted retention strategies, programs, personalized offers and engagement initiatives that maximizes revenues and profitability. The Manager will be working closely with the Products and Services Team, Sales, Technology, Digital and Customer care teams, to ensure seamless execution of revenue simulation and retention campaigns while continuously monitoring results and identifying new opportunities to enhance customer satisfaction.</p>
What We Need From You<ul><li><p><br>
Analyze customer data, usage partners and behavior to identify opportunities for increasing CLV.</p></li><li><p>
Develop and refine customer segmentation to tailor retention, upsell, and cross-sell strategies.</p></li><li><p>
Monitor churn trends and provide proactive insights to minimize attrition.</p></li><li><p>
Design and execute retention programs and loyalty initiatives to reduce churn and strengthen customer loyalty.</p></li><li><p>
Develop strategies to upsell and cross-sell products and services, ensuring growth in ARPU and overall base revenue.</p></li><li><p>
Lead the design, execution and monitoring of all BTL campaigns across multiple channels including digital.</p></li><li><p>
Build and maintain dashboards to track the performance and ROI of CVM campaigns.</p></li><li><p>
Ensure CVM campaigns complement the broader marketing launches and go-to-market strategies.</p></li><li><p>
Collaborate with the Customer Experience and digital team to design seamless customer journeys that drive satisfaction and loyalty.</p></li><li><p>
Gather and analyze customer feedback to identify pain points and work with relevant team to resolve issues.</p></li><li><p>
Implement personalized communication strategies for different customer segments.</p></li><li><p>
Establish and lead churn management processes, including proactive and reactive churn strategies.</p></li><li><p>
Work with Sales and Customer Care teams to execute retention plans, with clear ownership and accountability across teams.</p></li><li><p>
Direct and support sales channels through training, incentives and push activities to deliver the CVM plan.</p></li><li><p>
Define KPIs to measure retention effectiveness, campaigns ROI and revenue impact.</p></li><li><p>
Prepare and present regular reports, insights and recommendations to Senior Management.</p></li><li><p>
Drive innovation in CVM practices, adopt new tools, analytics and best practices to stay ahead of competition.</p></li><li><p>
Mentor and guide CVM team members, fostering a performance-driven and customer-focused culture.</p></li><li><p>
Perform other related duties or special projects assigned by Senior Management.</p></li></ul><br>
<p></p>
Education and Experience<ul><li><p><br>
BSC in Business Administration, Marketing, Data Analytics, or relevant field. (Master's degree or a professional certification in CVM or Data Analytics is an advantage).</p></li><li><p>
8 to 10 years of experience in telecom or related industries with focus on CVM or customer retention.</p></li></ul><p></p>
Skills and Knowledge<ul><li><p><br>
Proven track record in designing and executing customer life-cycle strategies, retention programs and personalized campaigns.</p></li><li><p>
Experienced in managing cross-functional projects and leading teams toward revenue or churn reduction targets.</p></li><li><p>
Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.</p></li><li><p>
Proficiency in campaign management tools and BI/Analytics platforms.</p></li><li><p>
Excellent communication, presentation and reporting skills.</p></li><li><p>
Problem solving and decision-making abilities with a data driven and customer-centric mindset.</p></li></ul></div>

Manager - CVM and Retention

Deloitte

<div>
 <strong>
  About Deloitte
  <br/>
  <br/>
 </strong>
 When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.
 <br/>
 <br/>
 <strong>
  Our Purpose
  <br/>
  <br/>
 </strong>
 Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most&mdash;for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.
 <br/>
 <br/>
 Our shared values guide the way we behave to make a positive, enduring impact:
 <br/>
 <br/>
 <ul>
  <li>
   Lead the way
  </li>
  <li>
   Serve with integrity
  </li>
  <li>
   Take care of each other
  </li>
  <li>
   Foster inclusion
  </li>
  <li>
   Collaborate for measurable impact
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Audit &amp; Assurance | Senior
  <br/>
  <br/>
 </strong>
 During Your Tenure As a Senior In Audit &amp; Assurance, You Will Demonstrate And Develop Your Capabilities In The Following Areas
 <br/>
 <br/>
 <ul>
  <li>
   Builds trust and credibility with stakeholders by seeking to understand their service levels expectations and what matters to them individually.
  </li>
  <li>
   Delivers high quality services by demonstrating a practical awareness of the impact of regulation and risk management on business processes and controls.
  </li>
  <li>
   Takes responsibility for understanding key statistics and industry matters about entity before engagement begins.
  </li>
  <li>
   Adapts template referral instructions to clearly outline the scope of procedures to be performed, including the areas of audit focus. Understands the structure of the group audit and for whom the referral instructions are intended.
  </li>
  <li>
   Liaises effectively with onshore and offshore Centers of Excellence in the delivery of relevant tasks, understanding the scope of work delegated to them and the importance of providing accurate and complete information to them.
  </li>
  <li>
   Assists in tracking deliverables from component auditors and seeks to understand the relevance and importance of these.
  </li>
  <li>
   Appropriately links risks, controls, procedures and findings from allocated sections across the EMS file on a timely basis.
  </li>
  <li>
   Can articulate the audit quality milestones, the ways in which teams demonstrate completeness of milestones, and how the audit quality milestones contribute to audit quality.
  </li>
  <li>
   Understands the rationale behind the timings of the audit plan and is prepared to offer challenge around whether work can be performed earlier in the audit cycle.
  </li>
  <li>
   Prepares documentation by anticipating questions that reviewers may ask and distinguishes accounting judgements and conclusions from auditing judgements and conclusions.
  </li>
  <li>
   Understands that it is important to develop relationships beyond the finance function in order to better understand the entity's business and apply professional skepticism.
  </li>
  <li>
   Has a practical awareness of the risks around the engagement lifecycle and regulatory environment, and relevant practice protection policies.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Leadership Capabilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Builds own understanding of our purpose and values; explores opportunities for impact.
  </li>
  <li>
   Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.
  </li>
  <li>
   Understands expectations and demonstrates personal accountability for keeping performance on track.
  </li>
  <li>
   Actively focuses on developing effective communication and relationship-building skills.
  </li>
  <li>
   Understands how their daily work contributes to the priorities of the team and the business.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Degree in Accounting or related field. Graduate degree is desired.
  </li>
  <li>
   4+ years of experience in public auditing and accounting, preferably with Big Audit Firms.
  </li>
  <li>
   Supervise staff, inspect client financial records, compile and analyze data, prepare detailed audit reports and resolve accounting research issues.
  </li>
  <li>
   Demonstrate ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines.
  </li>
  <li>
   International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA.
  </li>
  <li>
   Fluent in English (Reading, Speaking and Writing). Preference will be given to Bilingual candidates (Arabic/English).
  </li>
 </ul>
</div>


Senior | Audit | Audit & Assurance | Bahrain FY27

<div>About the Role<p><br>
The Roaming Products and Services Consultant is accountable for shaping and accelerating the commercial performance of Zain Bahrain's roaming connectivity portfolio, covering Zain Roaming Passes and roaming eSIM products. The role provides strategic and hands-on support across proposition design, pricing, market coverage, digital acquisition, customer journeys, partnerships, performance analytics and go-to-market execution. The Consultant will work closely with Consumer Products and Services, Wholesale, Digital, Technology, CVM, Marcom, Customer Care, Finance and relevant external partners to grow revenue and profitability, improve customer experience and establish a differentiated and scalable travel connectivity proposition.</p><p>
This is a temporary, project-based consultancy position.</p>
What We Need From You<ul><li><p><br>
Develop and maintain an integrated strategy and product roadmap for Zain Roaming Passes and eSIM roaming products aligned with consumer priorities and travel trends.</p></li><li><p>
Define clear market positioning, target segments and roles for each proposition, minimizing overlap and maximizing cross-sell across the portfolio.</p></li><li><p>
Own commercial performance reviews covering revenue, gross margin, activations, active users, conversion, repeat purchase, ARPU and customer acquisition cost.</p></li><li><p>
Prepare annual business plans, forecasts, budgets and commercial targets and recommend corrective actions when performance is below plan.</p></li><li><p>
Design and continuously optimize roaming passes and eSIM propositions, including pricing, allowances, validity, destinations, coverage and promotional mechanics.</p></li><li><p>
Conduct competitor, market and international benchmarking across mobile roaming, travel eSIM and digital travel services to identify growth opportunities.</p></li><li><p>
Work with Wholesale Roaming, Finance and partners to assess costs, improve margins and support the optimization of commercial terms.</p></li><li><p>
Develop market-prioritization models based on travel volumes, customer demand, wholesale cost, competitive intensity and revenue potential.</p></li><li><p>
Lead go-to-market planning for launches, enhancements and campaigns, ensuring readiness across communications, channels, systems, support and customer terms.</p></li><li><p>
Develop digital acquisition and conversion plans across the Zain App, websites, paid media, social channels, CRM and other channels.</p></li><li><p>
Design and optimize end-to-end customer journeys, including discovery, purchase, eSIM installation, activation, payment, usage monitoring, renewal and support.</p></li><li><p>
Identify operational and customer pain points and coordinate with Technology, Digital, Customer Care and vendors to resolve them within agreed timelines.</p></li><li><p>
Develop lifecycle and contextual engagement journeys, including pre-travel recommendations, arrival triggers, allowance alerts, renewal, cross-sell and win-back campaigns.</p></li><li><p>
Establish dashboards and recurring performance reports, providing management with actionable insights, risks, opportunities and recommendations.</p></li><li><p>
Analyze product, market and customer cohorts to improve conversion, usage, retention, repeat purchase, revenue and profitability.</p></li><li><p>
Support the development and management of strategic partnerships with airlines, airports, travel platforms, insurers, payment providers and lifestyle partners.</p></li><li><p>
Monitor service performance and key operational KPIs, including provisioning, payment success, activation success, service availability, complaints and SLA adherence.</p></li><li><p>
Ensure products, campaigns and customer communications comply with regulatory, legal, data privacy, fraud-control and internal governance requirements.</p></li><li><p>
Transfer knowledge, document processes and provide guidance to internal teams, while performing other related assignments requested by Senior Management.</p></li></ul>
Education and Experience<ul><li><p><br>
Bachelor's degree in Business Administration, Marketing, Telecommunications, Finance, Economics or a relevant field. A Master's degree, MBA, or certification in product management, digital commerce or telecom roaming is an advantage.</p></li><li><p>
8 to 10 years of experience in telecom, roaming, digital products, eSIM, product management or commercial strategy.</p></li><li><p>
Demonstrated experience managing or advising on roaming propositions, digital travel products, international eSIM or adjacent connectivity services.</p></li><li><p>
Proven track record in product commercialization, pricing, business cases, revenue and margin optimization, go-to-market execution and cross-functional delivery.</p></li></ul><p></p>
Skills and Knowledge<ul><li><p><br>
Strong knowledge of retail and wholesale roaming economics, roaming passes, eSIM and digital connectivity business models.</p></li><li><p>
Commercial and financial acumen, including pricing, forecasting, profitability analysis and business-case development.</p></li><li><p>
Strong analytical skills and proficiency in dashboards, BI tools and performance reporting.</p></li><li><p>
Knowledge of digital commerce, customer journeys, product management and go-to-market practices.</p></li><li><p>
Excellent stakeholder management, negotiation, presentation and influencing skills, with the ability to work independently and drive outcomes.</p></li></ul></div>

Consultant - Roaming Products & Services

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