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senior contracts manager

Comtec (S.A.E)

<div>
 
 
 Job Purpose:
 
 
 
 The Senior Maintenance Contracts Advisor is responsible for managing and strengthening aftersales customer relations, promoting and managing maintenance contracts, improving customer loyalty, and ensuring continuous service quality. The role supports company growth through strong customer engagement and retention initiatives, aligned with business objectives and operational excellence.
 
 
 &nbsp;
 
 
 
 Key Responsibilities:
 
 
 
 
 Customer Relations:
 
 
 <ul>
 <li>
 Build and maintain strong, long-term relationships with aftersales customers.
 </li>
 <li>
 Act as the primary point of contact for clients regarding maintenance contracts and aftersales services.
 </li>
 <li>
 Handle customer inquiries and complaints promptly and professionally, ensuring high levels of satisfaction.
 </li>
 <li>
 Follow up with customers after service visits to ensure service quality and customer satisfaction.
 </li>
 </ul>
 
 
 Contract Management:
 
 
 <ul>
 <li>
 Prepare, negotiate, and manage maintenance contracts and service agreements.
 </li>
 <li>
 Follow up with out-of-warranty customers to promote long-term service contracts.
 </li>
 <li>
 Ensure timely renewals, amendments, and updates to contracts based on customer needs and company policies.
 </li>
 <li>
 Coordinate service suspension notifications and renewal communications where applicable.
 </li>
 </ul>
 
 
 Service Quality &amp; Coordination:
 
 
 <ul>
 <li>
 Educate customers on the importance of preventive maintenance and services.
 </li>
 <li>
 Ensure smooth coordination with maintenance teams to deliver services efficiently and on time.
 </li>
 <li>
 Monitor service delivery against contract terms and generate regular reports for management.
 </li>
 <li>
 Track and improve service process flows to enhance customer experience.
 </li>
 </ul>
 
 
 Retention &amp; Loyalty Programs:
 
 
 <ul>
 <li>
 Develop and promote customer loyalty programs, including discounts and exclusive offers.
 </li>
 <li>
 Conduct targeted campaigns to re-engage inactive or lost customers.
 </li>
 <li>
 Analyze customer churn reasons and implement corrective actions to enhance retention.
 </li>
 </ul>
 
 
 Reporting &amp; Continuous Improvement:
 
 
 <ul>
 <li>
 Prepare monthly and quarterly reports on customer satisfaction, contract performance, and feedback trends.
 </li>
 <li>
 Update Scope of Work (SOW) documents regularly to reflect operational or client changes.
 </li>
 </ul>
 
 Continuously refine service offerings based on customer feedback, market trends, and competitor analysis.
 
 
 
 
 Job Requirements
 <ul>
 <li>
 
 Education:
 
 &nbsp;Bachelor's degree in Business Administration, Marketing, Engineering, or a related field.
 </li>
 <li>
 
 Experience:
 
 &nbsp;Minimum of 3 to 5 years of experience in aftersales, customer service, or contract management roles.
 </li>
 <li>
 
 Knowledge:
 
 &nbsp;Strong understanding of customer relationship management, maintenance services, and contract administration.
 </li>
 <li>
 
 Technical Skills:
 
 &nbsp;Proficient in Microsoft Office (Excel, Word, Outlook) and CRM or contract management software.
 </li>
 <li>
 
 Languages:
 
 &nbsp;Very good command of English (written and spoken); additional languages are a plus.
 </li>
 </ul>
 
 
 
 ﻿
 
 
 
 
 
 
</div>

Senior Maintenance Contracts Advisor

Majid Al Futtaim

<div>
 
 JOB TITLE
 
 
 
 Vendor Contract Management Analyst | MAF Global Solutions | Global Solutions Egypt
 
 
 
 Role Summary
 
 
 
 The Vendor Contract Management Analyst &ndash; IT supports the Vendor Management Manager in overseeing the lifecycle of IT vendor contracts, ensuring compliance, performance tracking, and cost optimization. This role is responsible for maintaining contract documentation, analyzing vendor performance data, and ensuring adherence to service-level agreements (SLAs) and key performance indicators (KPIs).
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Maintain a centralized repository of vendor contracts, amendments, and service agreements.
 </li>
 <li>
 Track contract renewal dates, key obligations, and SLAs to ensure timely actions.
 </li>
 <li>
 Work with the legal and procurement teams to review contract terms and assess risks.
 </li>
 <li>
 Assist in performance evaluations by generating periodic reports and dashboards.
 </li>
 <li>
 Assist in tracking vendor costs and expenditures, ensuring payments align with contract terms.
 </li>
 <li>
 Identify contractual risks, such as service failures, compliance breaches, and financial penalties.
 </li>
 <li>
 Collaborate with IT, Procurement, Finance, and Legal teams to ensure smooth contract execution.
 </li>
 <li>
 Act as a point of contact for vendor inquiries related to contractual obligations and performance metrics.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Supply Chain Management, IT, Finance, or a related field.
 </li>
 <li>
 3+ years in vendor management, contract administration, procurement, or IT financial control.
 </li>
 <li>
 Basic understanding of IT services, software, cloud solutions, and procurement best practices.
 </li>
 <li>
 Strong skills in contract analysis, performance tracking, and financial validation.
 </li>
 <li>
 Ability to work with internal teams and vendors, ensuring clarity in agreements and issue resolution.
 </li>
 <li>
 Familiarity with vendor management tools, procurement systems, and reporting software.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Vendor Contract Management Analyst

Algihaz Holding

<div>
 
 Job Description:
 
 
 
 
 
 &bull; Assist with the preparation of requests for proposals (RFP&rsquo;s) for distribution to vendors and the preparation and
 
 
 closure of contract documents.
 
 
 &bull; Provide responses to subcontractors and suppliers bids, evaluation of proposals and assist with contract
 
 
 negotiations.
 
 
 &bull; Review the contract documents and analyze all requirements and provisions to prepare contracts risk analysis
 
 
 and contracts obligations report.
 
 
 &bull; Ensure that the requirements of the contracts are implemented and maintained throughout the Contract period,
 
 
 in accordance with corporate guidelines and all warranties, bonds, insurances guarantee etc. are maintained and
 
 
 updated.
 
 
 &bull; Investigate issues/problems and recommends corrective action, advise on lessons learnt for all future contract
 
 
 modifications.
 
 
 &bull; Prepare correspondence and contractual management reports and maintain records necessary to ensure the
 
 
 effective administration of all contractual matters.
 
 
 &bull; Monitor the performance of each signed contract, prepare the Contract notifications, change requests, and follow
 
 
 up the issuance of the relevant variation orders.
 
 
 &bull; Prepare the contract close-out procedures to ensure that all requirements under the contract are effectively
 
 
 implemented.
 
 
 &bull; Review the subcontractor&rsquo;s claims, provide the claim assessment report with recommendation, ensuring that the
 
 
 Company&rsquo;s interests are protected.
 
 
 &bull; Participate in Bid Opening committee and assist in the evaluation and review of bid proposals.
 
 
 &bull; Attend relevant contracts Meetings and record minutes of meetings.
 
 
 &bull; Maintain a computer database for the Contractual Management information.
 
 
 
 
 
 Job Requirements:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Civil or Architecture Engineering.
 </li>
 <li>
 5-10 years of Experience in Contracts
 </li>
 <li>
 Administration &amp; Procurement.
 </li>
 <li>
 Advanced studies in standard forms
 </li>
 <li>
 of contracts, claims and
 </li>
 <li>
 Construction Law.
 </li>
 <li>
 Previous experience in KSA is preferable
 </li>
 </ul>
 
 
 
</div>

Senior Contracts Administrator

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Vendor Contract Management Analyst | MAF Global Solutions | Global Solutions Egypt
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Vendor Contract Management Analyst &ndash; IT supports the Vendor Management Manager in overseeing the lifecycle of IT vendor contracts, ensuring compliance, performance tracking, and cost optimization. This role is responsible for maintaining contract documentation, analyzing vendor performance data, and ensuring adherence to service-level agreements (SLAs) and key performance indicators (KPIs).
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Maintain a centralized repository of vendor contracts, amendments, and service agreements.
 </li>
 <li>
 Track contract renewal dates, key obligations, and SLAs to ensure timely actions.
 </li>
 <li>
 Work with the legal and procurement teams to review contract terms and assess risks.
 </li>
 <li>
 Assist in performance evaluations by generating periodic reports and dashboards.
 </li>
 <li>
 Assist in tracking vendor costs and expenditures, ensuring payments align with contract terms.
 </li>
 <li>
 Identify contractual risks, such as service failures, compliance breaches, and financial penalties.
 </li>
 <li>
 Collaborate with IT, Procurement, Finance, and Legal teams to ensure smooth contract execution.
 </li>
 <li>
 Act as a point of contact for vendor inquiries related to contractual obligations and performance metrics.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Supply Chain Management, IT, Finance, or a related field.
 </li>
 <li>
 5+ years in vendor management, contract administration, procurement, or IT financial control.
 </li>
 <li>
 Basic understanding of IT services, software, cloud solutions, and procurement best practices.
 </li>
 <li>
 Strong skills in contract analysis, performance tracking, and financial validation.
 </li>
 <li>
 Ability to work with internal teams and vendors, ensuring clarity in agreements and issue resolution.
 </li>
 <li>
 Familiarity with vendor management tools, procurement systems, and reporting software.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

<div>
 
 
 Security Project Manager
 
 
 
 📍 Location: Egypt
 
 
 🏢 Company: G4S Egypt
 
 
 
 Seniority Level:
 
 Senior Management
 
 
 
 Employment Type:
 
 Full-time
 
 
 
 Job Function:
 
 Operations / Security Management
 
 
 
 Summary of Position
 
 
 
 We are seeking an experienced Security Project Manager to oversee the security operations of an international client across all its sites in Egypt. Reporting directly to the MSS Corporate Manager, this senior role carries responsibility for leading an Operations Manager and wider security teams across the country.
 
 
 As the primary point of contact, you will be responsible for managing service delivery, ensuring compliance with global contract standards, and providing a safe and secure environment for staff and visitors. You will lead a trained team of security personnel, ensuring service excellence that meets and exceeds client expectations.
 
 
 This role is critical in ensuring G4S delivers best-in-class security services for a key international client in Egypt.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage and coordinate security personnel across multiple client sites in Egypt.
 </li>
 <li>
 Ensure compliance with SLAs, staffing requirements, and customer expectations.
 </li>
 <li>
 Oversee staff scheduling to ensure shift patterns align with contracts and labor law.
 </li>
 <li>
 Support operational staffing and training, including mentoring and site-based coaching.
 </li>
 <li>
 Conduct welfare visits and annual appraisals in line with company policy.
 </li>
 <li>
 Support HR processes (counseling, investigations, disciplinary/grievance).
 </li>
 <li>
 Monitor site security equipment and ensure repairs or escalate appropriately.
 </li>
 <li>
 Deliver compliance training and assess team readiness.
 </li>
 <li>
 Manage incident response, reporting, and after-action reviews.
 </li>
 <li>
 Ensure Health &amp; Safety compliance, including risk assessments and SOPs.
 </li>
 <li>
 Support G4S Level 1/2 audits and follow up on action plans.
 </li>
 <li>
 Represent the company in client and operational meetings.
 </li>
 <li>
 Report monthly KPI metrics during operations meetings.
 </li>
 <li>
 Promote G4S values, vision, and a culture of continuous improvement.
 </li>
 </ul>
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Military or law enforcement background.
 </li>
 <li>
 Proven management experience in security operations.
 </li>
 <li>
 Recognized industry qualification in security or related discipline.
 </li>
 </ul>
 
 
 Required Skills &amp; Experience
 
 
 <ul>
 <li>
 
 10+ years of progressive experience
 
 in security management, including at least 5 years in a senior leadership role.
 </li>
 <li>
 Proven track record in managing
 
 multi-site operations
 
 and large-scale security contracts.
 </li>
 <li>
 Strong ability to
 
 lead, develop, and motivate teams
 
 , ensuring operational excellence and compliance.
 </li>
 <li>
 Excellent
 
 communication, negotiation, and stakeholder management
 
 skills, with experience in dealing with international clients.
 </li>
 <li>
 Demonstrated expertise in
 
 risk assessment, crisis management, and problem-solving
 
 within complex environments.
 </li>
 <li>
 Strong understanding of
 
 governance, compliance, and reporting frameworks
 
 in security operations.
 </li>
 <li>
 Professional certifications (e.g.,
 
 CPP, PSP, or equivalent
 
 ) are considered an advantage.
 </li>
 <li>
 Fluent in English and Arabic, with the ability to prepare and deliver reports at the senior management level.
 </li>
 </ul>
 
 
</div>

Security Project Manager

ELSEWEDY ELECTRIC POWER SYSTEMS PROJECTS

<div>
 
 
 
 MAIN PURPOSE OF JOB
 
 
 
 
 
 
 
 The Project Commercial Senior Engineer is in charge of all commercial, claims, and contractual management between the company and the Client. Generally, he manages in close collaboration with the contracts manager, the commercial negotiations, advising on and drafting the contract variations and amendments, as well as taking into account the deal&rsquo;s risks, opportunities, and change management processes. She/he is also heavily involved in the relationship management with the Client alongside the Project Director.
 
 
 
 
 
 
 
 DUTIES AND RESPONSIBILITIES
 
 
 
 
 
 
 <ul>
 <li>
 Ensure that all the Project team, including (Procurement, Finance, Cost Control, Planning, Engineering), fully understand and integrate the contractual obligations
 </li>
 <li>
 Advise, support, and control of claims management jointly with the Project Director (dependent on the assignment of the claim manager role)
 </li>
 <li>
 Alongside the Project Director, develop the risk avoidance strategy and manage all risks related to the actual progress of the execution and the delay of the Employer&rsquo;s obligations
 </li>
 <li>
 Coordinate with the subcontractors to define the project Risk Management / Claim Management plan in full Coordination with the Contracts Department (as the main task Owner), considering all inputs from Cost, Planning, and Finance Departments for the overall project Commercial and Risk Strategy
 </li>
 <li>
 Engage the Legal &amp; Contracts department for contract conclusions and Contract modifications
 </li>
 <li>
 Adapt the Commercial and Legal terms of the the ,EPC Contract with the customer, regional companies, subcontractors in full coordination with Finance Department to define the project finance execution strategy considering the Project VAT Exemption in line with the Contract&rsquo;s structure
 </li>
 <li>
 Maintain sustainable and productive relationships with the Client and relevant Authorities
 </li>
 <li>
 Provide commercial support/advice to the Contracts Manager
 </li>
 <li>
 Attend contract review meetings (both commercial and operational) and provide concise summaries, recommendations and progress reports to stakeholders
 </li>
 <li>
 Resolve contractual and commercial issues
 </li>
 <li>
 Can be responsible for a team of Quantity Surveyors
 </li>
 </ul>
 
 
 
 
 
 
 Basic Requirements
 
 
 
 
 
 
 <ul>
 <li>
 Related Degree in Engineering
 </li>
 <li>
 Must have +8 years of experience in business development, quantity surveying or contracts in the field of construction
 </li>
 </ul>
 
 
 
 
 
 
 Qualification:
 
 
 
 
 
 
 <ul>
 <li>
 Construction background,
 </li>
 <li>
 Contract administration, valuation, variations, disputes, claims and negotiation,
 </li>
 <li>
 Knowledge of FIDIC and EPC contract types
 </li>
 <li>
 Risk management and value management.
 </li>
 <li>
 Assessment of financial viability
 </li>
 <li>
 Budget planning, monitoring, and forecasting.
 </li>
 <li>
 Estimating, tendering and procurement.
 </li>
 <li>
 Supply chain.
 </li>
 </ul>
 
 
 
 
 
 
 Related Field Experience:
 
 
 
 <ul>
 <li>
 +8 Year Experiences.
 </li>
 </ul>
 
 
 
 Overall Experience:
 
 
 
 <ul>
 <li>
 8 - 12 Years.
 </li>
 </ul>
</div>

Project Commercial Senior Engineer

Explore 632+ Senior contracts manager in Cairo this October. Find roles across top companies and apply now to boost your career.

632 senior contracts manager jobs IN Cairo

Senior Maintenance Contracts Advisor

Vendor Contract Management Analyst

Senior Contracts Administrator

Senior Contracts Administrator

Vendor Contract Management Analyst

Security Project Manager

Project Commercial Senior Engineer