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senior manager

<div>
 Job Description ;Position Title, Responsibility LevelManager/Senior Manager - ;Transitions &amp; SolutionsFunctionTransitionsReports toSr. Manager / AVPPermanent/ TemporaryPermanentSpan of ControlManager-Transitions (as applicable based on program sizeIndividual ContributorLocationNoida, UP ;Basic FunctionThe resource will be responsible for leading Transitions anywhere from across the EXL global footprint. The resource should have an in depth knowledge of Transitions. ;The resource will be responsible in ensuring that the Transitions are successful. In addition to enabling seamless Transitions, the incumbent will also be responsible for building capability of the Transitions function, bring thought leadership to the table that improves Transitions set up and implementation. ;The resource will also lead new business pursuits (RFPs) to develop customized solutions. The incumbent is expected to take over the Transitions of a specific client engagement as the Lead when an opportunity translates into new business. ; ;Essential Functions ;Will execute transition of processes with end to end accountability ;Consultants in this practice will be required to work closely with our clients on onsite projects ; ;Provide ground level assessment and recommendations on processes with respect to process re-engineering and offshoring feasibility. ;The job will involve extensive interaction with business users, senior management and IT personnel of EXL. ;To lead client engagements, ensuring consistent service delivery ;Business development in select accounts ;Primary Internal Interactions ;Transitions Reviews. Program Leads, Transitions Managers, Operations Leads, Operations Managers, Quality and PE team ;Solutioning and implementation design. BD Team, Strategic Deal Team, designated operations and enabling functions engaged on case by case basis ;Training and Development. Program Leads, Transitions Managers, Training function, external vendors as needed ;Primary External Interactions ;The primary external interactions of the resource will be in the Solutioning and Implementation Design role wherein the incumbent will interact with client stakeholders to present the solution and Transitions capabilities, and transition selected processes ; ; ; ; ;SkillsTechnical SkillsAnalytical skillsProblem solving skillsBPO industry knowledge, including understanding of enabling functions (technology, pricing) and operating environmentDomain knowledge in specific vertical ;Process Specific SkillsProject management skills ;Soft skills (Desired) ;Soft Skills (Minimum)Communication skills &ndash; ability to engage with clients as well as internal stakeholders and convince them about the proposed idea, solutionSelf starter &ndash; there are no rigid boundaries in terms of the level of innovation that can be brought, and the incumbent will have to have the ability to be self motivated to pursue and explore different avenues to come up with the optimum solution ;Education RequirementsGraduate / Post Graduate in any streamPMP, PgMP certification (preferred) ;Work Experience Requirements10+ years of experience, most of which should be in BPO environment3+ years of the BPO experience should be in TransitionsShould have hands-on experience of migrating processesProgram Management experience of a small to medium size engagementValid (10 year / 5 year) US &amp;/or UK Visa will be an added advantage ;Annexures: ;Requirement for F&amp;A Vertical/ Skillset ; ;Acknowledgement ;(acknowledge that the information contained in this document is factual and complete) ; ; ;___________________________________ ; ; ; ; ; ___________________________________________ ; ; ; ; ; ____________________________ ;Candidate ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ;Supervisor/Manager ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; Date ; ;
</div>

Senior Manager

LegalZoom

<div>
 
 Description
 
 
 
 About LegalZoom
 
 
 As the industry leader for over 20 years, innovation remains at the center of all we do. We're creative thinkers and problem solvers with a passion for building legal and tax products that make a positive impact on the world, and we're always looking for exceptional people to push us further.
 
 
 At LegalZoom.com, Inc. we have transformed the legal industry with the launch of our cloud-based services and groundbreaking technology. Millions of customers have counted on us to officially start and run businesses, protect brands and intellectual property, and look after loved ones through wills and trusts. We're here to make legal help accessible to all.
 
 
 With us, you'll do work that's as rewarding as it is challenging with a team where every voice matters and diversity, equality, and inclusion are truly embraced. Together, we'll continue to democratize the law and make a real difference in the lives of millions.
 
 
 Where we work
 
 
 We believe work should work for you. LegalZoom supports a remote-friendly environment that gives employees flexibility and balance. Our Austin, Beaverton, Frisco, Los Angeles Metro, and San Francisco Bay Area offices allow our employees to collaborate with teammates and offer special onsite events, lunches, and more.
 
 
 This hybrid position will be based in our Bangalore office .
 
 
 
 Overview
 
 
 
 The Corporate Finance Senior Manager will be part of the Financial Planning &amp; Analysis team, which reports to LegalZoom&rsquo;s Chief Financial Officer. This position will support the Corporate Finance function&rsquo;s forecasting responsibilities, including month-end accruals, variance analysis, headcount and expense management, and Oracle EPBCS maintenance and improvement. This Corporate Finance Senior Manager will report to the Sr. Director of Corporate Finance.
 
 
 Part of the position&rsquo;s work requirement is to ensure continuity with work occurring in the United States of America. As such, all employees are required to work during hours that overlap with the U.S. work schedule for a minimum of four hours per day.
 
 
 You will
 
 
 <ul>
 <li>
 Providing cost center leaders with monthly BvA (Budget versus Actual) packages including detailed business metric and financial performance summaries including key insights to explain material variances
 </li>
 <li>
 Maintaining up-to-date vendor expense and headcount data in Oracle, working with other FP&amp;A team members, accounting, and human resources to regularly align data and flag any discrepancies or trends
 </li>
 <li>
 Constant focus on driving efficiencies, improving excel and Oracle modeling to better serve the team and support the business
 </li>
 <li>
 Supporting the month-end accounting close process, providing accruals for services rendered during the period that we have not received invoices from vendors for
 </li>
 <li>
 Partnering with our internal and external Oracle resources to support Oracle EPBCS (Oracle Enterprise Planning and Budgeting Cloud Service) maintenance and forecast model improvements
 
 
 </li>
 </ul>
 You have
 
 
 <ul>
 <li>
 A Bachelor degree, preferably in Finance, Accounting, or Engineering
 </li>
 <li>
 7+ years of work experience in Financial Planning &amp; Analysis or related fields
 </li>
 <li>
 Advanced Microsoft office skills, specifically Excel and PowerPoint
 </li>
 <li>
 Strong experience with Oracle Hyperion&rsquo;s enterprise planning software, ideally EPBCS
 </li>
 <li>
 Understanding of subscription as a service (SaaS) business performance metrics
 </li>
 <li>
 Excellent verbal, written and interpersonal communication skills
 </li>
 <li>
 Unparalleled ability to self-manage your daily priorities, hand multiple projects at once, and work across geographies
 </li>
 <li>
 Internet service that has adequate bandwidth to support all work processes as a remote employee
 
 
 </li>
 </ul>
 Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
</div>

Corporate Finance Senior Manager

NxtWave

<div>
 
 
 Job Title:
 
 Senior Manager - B2B Partnerships
 
 
 
 Location:
 
 Bangalore
 
 
 
 (Currently seeking Kannada-speaking candidates only)
 
 
 
 
 
 
 
 
 
 
 Company Overview:
 
 
 
 Join a fast-growing EdTech startup that's revolutionizing education in India. We leverage cutting-edge technology to make learning accessible, engaging, and effective for students nationwide. Our team is passionate about driving innovation in the education sector, and we're looking for a like-minded individual to lead our B2B partnerships.
 
 
 
 
 
 
 Job Summary:
 
 
 
 We are seeking a dynamic and experienced Senior Manager to spearhead our B2B partnerships. The ideal candidate will have a strong background in business development within the EdTech or startup ecosystem and be an alumnus of premier institutions like IITs, IIMs, or BITS. You will be responsible for identifying, negotiating, and managing strategic partnerships that align with our business objectives.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Strategic Partnership Development:
 
 </li>
 <li>
 Identify and pursue new B2B partnership opportunities with higher educational institutions (Indian and global) and other relevant organisations.
 </li>
 <li>
 Develop and implement strategies to expand our market presence through strategic alliances.
 </li>
 <li>
 
 Relationship Management:
 
 </li>
 <li>
 Build and maintain strong relationships with key stakeholders and partners.
 </li>
 <li>
 Serve as the primary liaison between partners and internal teams.
 </li>
 <li>
 
 Negotiation and Deal Closure:
 
 </li>
 <li>
 Lead negotiations to finalize mutually beneficial partnership agreements.
 </li>
 <li>
 Ensure all deals comply with company policies and guidelines.
 </li>
 <li>
 
 Market Analysis:
 
 </li>
 <li>
 Monitor industry trends to identify new opportunities and stay ahead of competitors.
 </li>
 <li>
 Provide insights and recommendations based on market research.
 </li>
 <li>
 
 Cross-functional Collaboration:
 
 </li>
 <li>
 Work closely with the Product, Marketing, and Operations teams to ensure seamless execution of partnership initiatives.
 </li>
 <li>
 Coordinate with internal departments to align partnership goals with overall business objectives.
 </li>
 <li>
 
 Performance Tracking:
 
 </li>
 <li>
 Establish KPIs for partnership initiatives and track performance.
 </li>
 <li>
 Prepare and present regular reports on partnership outcomes to senior management.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 
 Education:
 
 </li>
 <li>
 Bachelor's or Master's degree from a premier institution (IITs, IIMs, BITS Pilani, or equivalent).
 </li>
 <li>
 
 Experience:
 
 </li>
 <li>
 Minimum of 5 years of experience in B2B partnerships, business development, or related roles.
 </li>
 <li>
 Proven track record in forging successful partnerships in the EdTech or startup sector.
 </li>
 <li>
 
 Skills:
 
 </li>
 <li>
 Exceptional negotiation and communication skills.
 </li>
 <li>
 Strong analytical and problem-solving abilities.
 </li>
 <li>
 Proficiency in CRM software and Microsoft Office Suite.
 </li>
 <li>
 Ability to work in a fast-paced, dynamic environment.
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Opportunity to make a significant impact on the education landscape in India.
 </li>
 <li>
 Collaborative and innovative work environment.
 </li>
 <li>
 Professional growth and development opportunities.
 </li>
 </ul>
 
 
</div>

Senior Manager B2B Partnership

Walmart Global Tech India

<div>
 Position Summary...
 
 
 Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning. Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and promoting a belonging mindset in the workplace. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events.
 
 
 What you'll do...
 
 
 
 What will you do:
 
 
 
 Defines the human resources strategy to support assigned business area by understanding strategic business goals and objectives advising on the execution of organizational change initiatives assessing human resources implications of various strategies providing guidance to business leaders on human resources issues Drives consistent execution of the company's human resource practices systems and personnel related activities by auditing human resources practices analyzing and interpreting reports creating action plans to resolve instances of noncompliance conducting observations and investigations developing and delivering human resources methodology and process training programs and providing human resources advice and consulting for managers
 
 
 
 What will you bring:
 
 
 
 Directs human resource and business data analysis and management by collaborating with cross functional partners to identify collect and analyze data conducting data analysis on cross functional data identifying and escalating risks and concerns interpreting and summarizing data for reports and presentations making data driven recommendations administrating and utilizing Share Point and other collaborative tools creating and maintaining reports reporting tools and templates and maintaining information security and confidentiality Manages and monitors compliance with federal state and local laws and regulations and company policies and procedures by keeping current on laws and regulations related to general human resource practices and regulations related to licensure and certification implementing and monitoring human resource compliance implementing action plans to improve performance and reduce instances of noncompliance and directing the management teams in ensuring confidentiality of information documentation and assigned records
 
 
 
 About Walmart Global Tech
 
 
 
 Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.
 
 
 We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
 
 
 
 Flexible, hybrid work
 
 
 
 We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives.
 
 
 
 Benefits
 
 
 
 Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.
 
 
 
 Belonging
 
 
 
 We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.
 
 
 At Walmart, our vision is everyone included. By fostering a workplace culture where everyone is and feels included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, were able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.
 
 
 
 Equal Opportunity Employer
 
 
 
 Walmart, Inc., is an Equal Opportunities Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being welcoming of all people.
 
 
 
 Minimum Qualifications...
 
 
 
 
 
 Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
 
 
 
 
 Minimum Qualifications:Bachelor's degree in Human Resources, Business or related field and 4 years' experience in human resources or related area OR 6 years' experience in human resources or related area.
 
 
 
 Preferred Qualifications...
 
 
 
 
 
 Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
 
 
 
 
 
 Primary Location...
 
 
 
 4,5,6, 7 Floor, Building 10, Sez, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India R-2202947
</div>

SENIOR MANAGER, PEOPLE

Meesho

<div>
 
 About The Team
 
 
 
 Meesho&rsquo;s content commerce team is a 0&rarr;1 team that directly contributes to Meesho&rsquo;s GMV/ NMV. This team works on identifying and scaling opportunities in the creator economy to leverage them for Meesho&rsquo;s growth. As part of the team, individuals work on exciting new problem statements &amp; contribute to Meesho&rsquo;s content strategy across various social media platforms.
 
 
 
 About The Role
 
 
 
 As a member of the Content Commerce team at Meesho&mdash;one of India&rsquo;s fastest‑growing new verticals, you will play a critical role in driving our bold vision: Meesho must become the lion&rsquo;s share of creator earnings in India.
 
 
 You&rsquo;ll help evolve tools like Meesho Creator Club, Video Finds, and Live Shop that democratise monetisation: especially for creators from Tier‑2+ cities. Your work will contribute to Meesho&rsquo;s broader strategy of accessible, inclusive e‑commerce. Join us and help build the content commerce flywheel that fuels Meesho&rsquo;s mission: democratise creator shopping across India.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Own end-to-end problem-solving of your workstreams including ideation &amp; implementation
 </li>
 <li>
 Talk to users to deeply understand their problems and develop business and tech solutions to solve them
 </li>
 <li>
 Be involved in day to day tracking of business critical metrics and setting up full proof processes preempting any roadblocks
 </li>
 <li>
 Collaborate with multiple internal stakeholders from Product, Operations, Business Finance teams to deliver on the defined business objectives
 </li>
 <li>
 Analyze trends in Content Commerce and identify levers to unlock opportunities to increase revenue
 </li>
 <li>
 Manage and coach a high performing team of associates and managers
 </li>
 <li>
 Communicate regularly with senior management on status, risks, and solutions
 
 
 
 </li>
 </ul>
 
 What You Will Need
 
 
 
 <ul>
 <li>
 5+ years of total work experience
 </li>
 <li>
 2+ years of experience in management consulting
 </li>
 <li>
 2+ years experience in a hyper growth tech startup in an operational role
 </li>
 <li>
 2+ years experience managing a team
 </li>
 <li>
 Proven problem-solving and project management skills
 </li>
 <li>
 An MBA degree will be preferable
 </li>
 </ul>
</div>

Senior Manager - Content Commerce

American Express

<div>
 
 At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
 
 
 Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
 
 
 
 
 
 
 Role Overview
 
 
 
 We are seeking a strategic and execution-focused Senior Manager to lead product development for our Token Services platform in India. This role will be pivotal in driving the delivery of localized token capabilities that meet RBI regulatory requirements, while enabling secure and scalable payment experiences across our network.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 Product Development &amp; Delivery
 
 </li>
 <li>
 Lead the end-to-end development of token capabilities tailored to India&rsquo;s regulatory landscape
 </li>
 <li>
 Translate business requirements into actionable user stories and features for scrum teams, ensuring clarity, completeness, and alignment with compliance mandates
 </li>
 <li>
 
 Agile Execution
 
 </li>
 <li>
 Serve as the product owner for one or more scrum teams, managing backlogs, sprint planning, and feature prioritization.
 </li>
 <li>
 Collaborate with engineering and platform teams to ensure timely and high-quality delivery of token services
 </li>
 <li>
 
 Regulatory Compliance
 
 </li>
 <li>
 Interface with internal risk, legal, and compliance teams to interpret and implement RBI directives
 </li>
 <li>
 Ensure all token services deployed in India meet
 
 PCI DSS
 
 , and
 
 RBI circular
 
 requirements
 </li>
 <li>
 
 Stakeholder Engagement
 
 </li>
 <li>
 Partner with global product leads, platform architects, and India-based operations teams to align on roadmap, dependencies, and delivery milestones
 </li>
 <li>
 Represent Token Services in cross-functional forums and regulatory reviews.
 </li>
 <li>
 
 Innovation &amp; Strategy
 
 </li>
 <li>
 Contribute to strategic planning and roadmap development for India token services,
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 8+ years of experience in product development, preferably in payments, fintech, or regulated financial services.
 </li>
 <li>
 Strong understanding of agile methodologies and experience writing user stories and managing scrum teams.
 </li>
 <li>
 Familiarity with RBI regulations, data localization frameworks, and tokenization technologies.
 </li>
 <li>
 Proven ability to lead cross-functional teams and deliver complex products in a matrixed environment.
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Compliance Language
 
 
 
 We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
 
 <ul>
 <li>
 Competitive base salaries
 </li>
 <li>
 Bonus incentives
 </li>
 <li>
 Support for financial-well-being and retirement
 </li>
 <li>
 Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
 </li>
 <li>
 Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
 </li>
 <li>
 Generous paid parental leave policies (depending on your location)
 </li>
 <li>
 Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
 </li>
 <li>
 Free and confidential counseling support through our Healthy Minds program
 </li>
 <li>
 Career development and training opportunities
 </li>
 </ul>
 
 American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
 
 
 Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
 
</div>

Senior Manager - Digital Product Management

Freshworks

<div>
 
 Organizations everywhere struggle under the crushing costs and complexities of &ldquo;solutions&rdquo; that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
 
 
 
 
 
 There&rsquo;s another option. Freshworks. With a fresh vision for how the world works.
 
 
 
 
 
 At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&amp;P Global, and Sony Music, trust Freshworks&rsquo; customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
 
 
 
 
 
 
 Fresh vision. Real impact. Come build it with us.
 
 
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 Job Description
 
 
 
 
 
 As the Sr. Manager of Sales Strategy &amp; Operations, you will lead and empower a team focused on optimizing our global Commercial Sales organization. You will partner with senior leadership, product, sales, marketing, and customer success functions, delivering data driven analytics that inform strategic business decisions. You and the team will design the processes and systems focused on high priority sales initiatives, including business process architecture, org structure, goal/quota setting, sales incentive design, market segmentation, and strategic planning. You will deliver solutions across the organization collaborating with the Operations, Tools, Insights, and Enablement teams to optimize the company&rsquo;s ability to generate more revenue and improve customer retention.
 
 
 
 
 
 How you will have an impact:
 
 
 
 
 
 
 <ul>
 <li>
 Lead a team of Business Analysts, providing mentorship, coaching, direction and performance management.
 
 
 </li>
 <li>
 Develop and implement regular reporting of key performance metrics including forecasting, funnel analysis, and pipeline management. Integrate data from multiple sources systems to form coherent views that would enable complex analysis.
 
 
 </li>
 <li>
 Working closely with stakeholders to help identify business issues &amp; enable them with
 
 
 </li>
 <li>
 insights from data through the application of analytical techniques and recommended solutions.
 
 
 </li>
 <li>
 Design, implement and manage sales forecasting, planning, and budgeting processes in collaboration with Finance. Establish high levels of quality, accuracy, and process consistency.
 
 
 </li>
 <li>
 Proactively define and execute projects spanning systems, data management, process automation, data validation, lead generation, and process and tooling implementation.
 </li>
 <li>
 
 Managing stakeholder communication across multiple lines of business on operational milestones, process changes, and escalations.
 
 
 
 
 
 </li>
 <li>
 
 Continue to push stakeholders to think big in developing or re-design current BI applications that can create transformational business impact.
 
 
 
 
 
 </li>
 <li>
 Create executive&ndash;level presentations for both local and global leadership reviews; organize quarterly business reviews.
 
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 
 8+ years of work experience at a fast-growing tech startup / B2B SaaS / eCommerce.
 
 
 
 
 
 </li>
 <li>
 
 MBA from a top-tier college with Analytics experience; Or a bachelor&rsquo;s degree from a top-tier university with highly relevant work experience.
 
 
 
 
 
 </li>
 <li>
 
 Track record of complex projects with multiple stakeholders completed successfully.
 
 
 
 
 
 </li>
 <li>
 
 Ability to work on data and make the key choice based on the business context.
 
 
 
 
 
 </li>
 <li>
 
 Detail-oriented with strong project management and organizational skills, but comfortable with ambiguity and adept at solving problems creatively.
 
 
 
 
 
 </li>
 <li>
 
 Passion for technology and for pushing new concepts, products, and services.
 
 
 
 
 
 </li>
 <li>
 
 A strong bias toward collaboration and ability to work effectively with globally distributed teams.
 
 
 
 
 
 </li>
 <li>
 
 Excellent interpersonal skills and ability to drive consensus with internal and external stakeholders.
 
 
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
 
 
 
</div>

Senior Manager - Sales Operations

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