area manager

manager, hr

hr manager

Ample

<div>
 
 Looking for Senior Manager - HR operations
 
 
 Location - Jakkur (Yehalanka - Bangalore)
 
 
 Immediate joiner Preferred - Work from office all 5 days.
 
 
 Experience - 15 + yrs. (MBA Preferred)
 
 
 
 
 
 
 
 
 
 Key Role Responsibilities :
 
 
 
 
 
 
 
 HR Policies and Processes management
 
 
 <ul>
 <li>
 Develop, update, optimize, and ensure implementation of HR policies and processes to ensure compliance with legal requirements and company guidelines
 </li>
 <li>
 Ensure HR policies align with regulatory standards and compliance requirements
 </li>
 <li>
 Develop and implement employee onboarding and offboarding processes, ensuring a smooth transition for new hires and departing employees
 </li>
 <li>
 Provide inputs and manage the Operations budget effectively
 </li>
 <li>
 Ensure compliance with Prevention of Sexual Harassment (POSH) regulations
 </li>
 </ul>
 
 
 
 
 
 Compensation and Benefits management
 
 
 <ul>
 <li>
 Manage payroll operations in accordance with country laws and regulations, ensuring accuracy and timeliness
 </li>
 <li>
 Oversee benefits administration, including benchmarking benefits
 </li>
 <li>
 Complete the performance management system (PMS) yearly cycle, ensuring relevant data is collected for compensation and grade revisions
 </li>
 <li>
 Benchmark and align compensation, grades, bands, and incentives structure to stay competitive
 </li>
 <li>
 Drive and manage recognition and rewards (R&amp;R) programs, ensuring timely rollout and employee engagement
 </li>
 </ul>
 
 
 
 
 
 HR Data management
 
 
 <ul>
 <li>
 Oversee HR data management, reporting, and analytics to drive informed decision-making
 </li>
 <li>
 Manage and maintain accurate employee records, ensuring confidentiality and compliance with data protection regulations
 </li>
 <li>
 Provide timely and accurate employee data to concerned stakeholders as needed
 </li>
 </ul>
 
 
 
 
 
 Employee events and community engagement
 
 
 <ul>
 <li>
 Handle corporate social responsibility (CSR) activities, fostering community engagement
 </li>
 <li>
 Organize fun and special events such as important occasions, festivals, and town halls to promote employee morale and engagement
 </li>
 <li>
 Manage and deliver on special HR projects to support organizational objectives
 </li>
 </ul>
 
 
 
 
 
 Stakeholder collaboration
 
 
 <ul>
 <li>
 Collaborate with department heads and senior leadership to ensure buy-in and support for HR Policy initiatives
 </li>
 <li>
 Develop and manage relationships with consultants, service providers, vendors and partners for HR operations management and special projects
 </li>
 </ul>
 
 
 
 
 
 Team Leadership
 
 
 <ul>
 <li>
 Lead, manage and build a high performing recruitment team
 </li>
 <li>
 Provide training and professional development opportunities to enhance team skills
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Knowledge, Skills, Experience Required :
 
 
 
 
 
 <ul>
 <li>
 15+ yrs. Proven experience in HR operations, with a track record of success in developing and managing HR policies, processes and initiatives.
 </li>
 <li>
 Strong understanding of employment laws and regulations.
 </li>
 <li>
 Excellent interpersonal and communication skills, with the ability to build strong relationships with employees at all levels of the organization
 </li>
 <li>
 Proficiency in HRIS systems and other HR-related software tools.
 </li>
 <li>
 Ability to work effectively in a fast-paced environment, manage multiple priorities, and meet deadlines
 </li>
 </ul>
 
 
</div>

Senior Manager  HR Operations

Amazon

<div>
 
 Description
 
 
 
 At Amazon, HR Partners (HRP) provide high-judgment HR support to managers across levels at scale, enabling them to become force multipliers for customer impact and positive employee experience. They demonstrate advanced knowledge of HR policies, processes, and tools, acting as trusted consultants to managers and senior managers. HRPs work backwards from the voice of the manager to deliver personalized experiences and drive large-scale initiatives using technology and simplified processes that match the speed and agility of our business. They operate independently as subject matter experts with deep knowledge of regional programs and policies, collaborating extensively with PXT teams including HR Business Partners, Employee Relations, IXT, Legal, and others to provide integrated people solutions. As established practitioners, they mentor junior team members and shape best practices across the region.
 
 
 Key job responsibilities
 
 
 Managers and senior managers collaborate with the HR Partners (HRP) to support sensitive and often complex employee issues including disciplinary, performance improvement and grievance processes. These channels can include 1:1s, multiple stakeholder meetings, as well as scalable learning formats to educate Managers on relevant people matters. The HRP acts as an influential partner in helping managers with talent and performance management processes, people development, HR policies and implementation of organizational changes at the country or regional level. Thanks to their front-line visibility across businesses, HR Partners are in a position to spot trends, identify emerging needs and address them in collaboration with the appropriate business and HR stakeholders. As a subject matter expert, the HR Partner mentors and guides junior team members.
 
 
 <ul>
 <li>
 Performance Management: Support managers through complex and nuanced performance management cases including performance improvement plans and assessments. Guide managers in implementing performance management processes and tools effectively. Partner with managers to ensure bias-free evaluations and effective coaching approaches across teams. Analyze performance data to identify trends, share insights, and develop solutions for systemic issues.
 </li>
 <li>
 Employee Relations: Handle complex and nuanced employee relations cases and investigations following established processes and policies. Conduct thorough and impartial investigations, support grievance processes, and lead informal discussions or mediation. Provide guidance to managers on sophisticated ER matters including policy violations and workplace concerns across countries. Partner with Legal and Employee Relations teams to resolve sensitive cases while ensuring compliance and risk mitigation. Analyze investigation findings, prepare recommendations, and identify trends to prevent future risks.
 </li>
 <li>
 HR General: Act as stewards of the employee experience and Amazon&rsquo;s culture. Act as subject matter expert for people tools, processes, programs or projects. Design and deliver Manager Education initiatives to further drive collective education and manager effectiveness. Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate.
 </li>
 <li>
 Change Management: Drive implementation of employee programs and lead improvements in manager experience. Partner with HR Business Partners and central teams on complex change initiatives across countries. Use data and insights to advocate for and influence process improvements. Design and execute change management strategies to ensure effective adoption across diverse employee groups.
 
 
 </li>
 </ul>
 This role is performed through an innovative customer relationship Management tool, which enables this team to be uniquely positioned to identify trending issues and themes through data and inform consequent decisions and initiatives. The HRP team&rsquo;s role is also to identify process improvement opportunities and standardize best practices due to our extensive insights across business lines.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources or related field
 </li>
 <li>
 3-5 years&rsquo; relevant experience in the areas of HR Partnering
 </li>
 <li>
 Strong HR acumen, including strong problem-solving skills, critical thinking and analysis
 </li>
 <li>
 Experience working in a highly matrixed organization.
 </li>
 <li>
 Ability to identify problems and drive appropriate solutions independently
 </li>
 <li>
 Proven track record of successfully partnering with senior-level stakeholders
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Master's degree in Human Resources or related field
 </li>
 <li>
 Proven track record of accomplishments in a dynamic environment, which is fast paced and customer driven
 </li>
 <li>
 Proven ability to prioritize, meet deadlines and make the best use of available resources
 </li>
 <li>
 Project management and the ability to deliver, with a proven track record of influencing through data-driven recommendations
 </li>
 <li>
 Coaching and consulting skills; Ability to work with and influence multiple stakeholders
 </li>
 <li>
 Experience developing and implementing country level or regional HR programs or initiatives
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADCI - Karnataka
 
 
 Job ID: A3127179
</div>

HR Partner

Air India SATS Airport Services Private Limited (AISATS)

<div>
 
 
 ABOUT AIR INDIA SATS AIRPORT SERVICES PRIVATE LIMITED
 
 
 
 
 
 
 
 
 AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd.,
 
 
 one of the world&rsquo;s largest providers of air cargo handling services and Asia&rsquo;s leading airline caterer
 
 
 . &lsquo;AISATS&rsquo; is defined by its people &ndash; they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we
 
 
 offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
 
 
 
 
 
 
 Senior Manager &ndash; Human Resources (HRBP)
 
 
 
 
 
 
 
 Location: BLR
 
 
 
 
 
 
 
 JOB PURPOSE
 
 
 
 The Senior Manager &ndash; HRBP for Airport Operations acts as a strategic partner to operational leadership, aligning HR strategies with business goals to enhance workforce performance, compliance, and employee engagement in a dynamic airport environment.
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 Strategic HR Partnership
 
 
 <ul>
 <li>
 Collaborate with airport operations leadership to develop and implement HR strategies that support operational excellence.
 </li>
 <li>
 Act as a trusted advisor on workforce planning, talent management, and organizational design.
 </li>
 </ul>
 
 
 Talent &amp; Performance Management
 
 
 <ul>
 <li>
 Drive performance management processes and coach leaders on feedback and development.
 </li>
 </ul>
 
 
 
 
 
 Employee Relations &amp; Engagement
 
 
 <ul>
 <li>
 Manage employee relations cases, ensuring fair and consistent resolution.
 </li>
 <li>
 Foster a culture of engagement, inclusion, and continuous improvement.
 </li>
 </ul>
 
 
 Compliance &amp; Risk Management
 
 
 <ul>
 <li>
 Ensure HR practices comply with aviation regulations, labor laws, and internal policies.
 </li>
 <li>
 Partner with legal and compliance teams to mitigate risks.
 </li>
 </ul>
 
 
 Operational HR Excellence
 
 
 <ul>
 <li>
 Oversee HR operations including onboarding, payroll coordination, and benefits administration.
 </li>
 <li>
 Analyze HR metrics to inform decisions and improve processes.
 </li>
 </ul>
 
 
 Change Management &amp; Communication
 
 
 <ul>
 <li>
 Lead change initiatives related to organizational restructuring, policy updates, or technology implementations.
 </li>
 <li>
 Facilitate effective communication between HR and airport operational teams.
 </li>
 </ul>
 
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
 <ul>
 <li>
 MBA/PGDM in Human Resources or related field.
 </li>
 <li>
 10+ years of progressive HR experience, with at least 5 years in a business partnering role.
 </li>
 <li>
 Exposure to large-scale operations, preferably in aviation or a regulated industry.
 </li>
 <li>
 Experience in aviation, transportation, or large-scale operational environments preferred.
 </li>
 <li>
 Strong knowledge of labor laws, HR systems, and compliance frameworks.
 </li>
 </ul>
 
 
 
 
 
 PERSONAL CHARACTERISTICS &amp; BEHAVIOUR
 
 
 <ul>
 <li>
 Strategic thinking and business acumen.
 </li>
 <li>
 Strong interpersonal and influencing skills.
 </li>
 <li>
 Data-driven decision-making.
 </li>
 <li>
 Crisis management and adaptability.
 </li>
 <li>
 Proficiency in HRIS and analytics tools.
 </li>
 </ul>
 
 
</div>

Human Resources Business Partner

<div>
 
 Description
 
 
 
 As an Employee Relations Manager at Amazon, you will provide expert consultation on complex employee relations matters for our corporate functions. You will partner with HR Business Partners, Legal, and business leaders to drive effective employee relations practices, lead investigations, and implement policies that align with Amazon's Leadership Principles. Your role will focus on mitigating employment-related risks while supporting a positive workplace culture through data-driven insights and capability building programs.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Provide expert consultation to HR and business leaders on performance management, corrective actions, and termination decisions
 </li>
 <li>
 Coach managers on effective employee relations practices and conflict resolution mechanisms
 </li>
 <li>
 Drive implementation of employee voice listening mechanisms to capture feedback and concerns
 </li>
 <li>
 Monitor and analyze ER trends and metrics to identify opportunities for process improvements and policy updates
 </li>
 <li>
 Conduct Monthly Business reviews with required stakeholders
 </li>
 <li>
 Develop, implement, and update HR policies and procedures, ensuring compliance with labor laws and regulations
 </li>
 <li>
 Partner with Legal and HR teams to assess and mitigate employment-related risks
 </li>
 <li>
 Support organizational change initiatives while ensuring fair and consistent treatment of employees
 </li>
 <li>
 Design and deliver training programs and capability building initiatives on ER-related topics
 </li>
 <li>
 Lead complex employee relations investigations, including allegations of policy violations, misconduct, and ethics concerns
 </li>
 <li>
 Manage and resolve escalated employee concerns and grievances through appropriate intervention strategies
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree or above
 </li>
 <li>
 7+ years of HR experience, or Bachelor's degree
 </li>
 <li>
 Experience with analytical tools and ability to dive deep into metrics and reporting
 </li>
 <li>
 Experience communicating technical details verbally and in writing
 </li>
 <li>
 Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
 </li>
 <li>
 Experience in designing and delivering training programs
 </li>
 <li>
 Proficiency in MS Office suite and ER tools
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Master's degree or above in Human Resources, Human Resources Management, Labor Relations, Business/Management, Psychology, or a related field
 </li>
 <li>
 Knowledge of employment law and HR policies and procedures
 </li>
 <li>
 Experience in technology or corporate operations environment
 </li>
 <li>
 Track record of launching successful ER programs
 </li>
 <li>
 Experience in handling complex employee relations matters
 </li>
 <li>
 Strong sense of ownership and sound decision-making abilities
 </li>
 <li>
 Experience handling confidential information with high judgment
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ASSPL - Karnataka
 
 
 Job ID: A3109871
</div>

Employee Relations Manager, Corporate Employee Relations

Kobie

<div>
 
 Join our India Tech Hub &ndash; Be among the first hires!
 
 
 
 Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world&rsquo;s most recognized brands while working alongside some of the best and brightest in loyalty.
 
 
 
 About The Team And What We Will Build Together
 
 
 
 Our Human Resources team is a strategic partner to the business, focused on enabling growth, shaping culture, and creating exceptional teammate experiences. We combine strategic people enablement with foundational people infrastructure to attract, grow, and retain top talent. We are trusted advisors, builders of scalable processes, and stewards of a culture where people can thrive.
 
 
 As part of this mission, we are expanding our global presence and establishing a strong HR foundation in India. The Manager, Human Resources, will play a critical role in bringing our global People Strategy to life locally. This person will help shape and sustain a culture that reflects our values, support our leaders and teammates, and ensure we operate with excellence and compliance.
 
 
 They will serve as a key connector between India and the US, ensuring alignment on strategy, driving engagement, and building the processes and practices that will support our growth for years to come.
 
 
 
 How You Will Make An Impact
 
 
 
 <ul>
 <li>
 Talent: Strategic People Enablement:
 </li>
 <li>
 Partner with business leaders to understand workforce needs and align India&rsquo;s talent strategy to global priorities.
 </li>
 <li>
 Lead recruiting and hiring efforts in India, including sourcing, scheduling, interviewing, and onboarding.
 </li>
 <li>
 Develop and implement talent processes that mirror and align with US strategies while adapting to India&rsquo;s market context
 </li>
 <li>
 Support workforce planning, talent analytics, and skill development.
 </li>
 <li>
 Drive teammate engagement initiatives and contribute to building a strong, inclusive culture.
 </li>
 <li>
 Provide guidance on employee relations, performance management, and mobility/career development
 </li>
 <li>
 HR Operations: Foundational People Infrastructure:
 </li>
 <li>
 Ensure compliance with India employment laws and regulations, including maintaining HR policies, employee records, and reporting requirements.
 </li>
 <li>
 Support payroll processing, benefits administration, and total compensation programs for India in partnership with the US HR team and external insurance brokers.
 </li>
 <li>
 Partner with US HR to design and deliver total rewards programs that are competitive and compliant with India standards.
 </li>
 <li>
 Support the buildout of HR systems, processes, and tools for scalability and operational excellence.
 </li>
 <li>
 Manage employee relations, performance management processes, and investigations as needed.
 </li>
 <li>
 Oversee onboarding, HRIS maintenance, and data integrity.
 </li>
 <li>
 Collaborate with US-based teams to ensure alignment on strategy, policies, and programs.
 
 
 </li>
 </ul>
 
 What You Need To Be Successful
 
 
 
 <ul>
 <li>
 7+ years of progressive HR experience with a mix of strategic and hands-on operational responsibilities.
 </li>
 <li>
 Strong understanding of India employment law, compliance requirements, and HR best practices.
 </li>
 <li>
 Experience supporting or leading recruiting efforts, including candidate scheduling, interviewing, and onboarding
 </li>
 <li>
 Demonstrated ability to build HR processes and programs in a growing or scaling organization
 </li>
 <li>
 Exceptional communication and relationship-building skills with a global mindset.
 </li>
 <li>
 Comfortable working independently while collaborating closely with US-based HR leadership.
 </li>
 <li>
 Experience in a global company or US-headquartered organization strongly preferred
 
 
 </li>
 </ul>
 
 About Kobie
 
 
 
 Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We&rsquo;re always looking for talented individuals ready to join a collaborative, growth-focused culture.
 
 
 As a trusted partner to some of the world&rsquo;s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers.  We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special.
 
 
 We are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard.
 
 
 Giving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities.
 
 
 To support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance.
 
 
 As we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection.
 
 
 Now is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Manager, HR

Okta

<div>
 
 Get to know Okta
 
 
 
 Okta is The World&rsquo;s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.
 
 
 At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we&rsquo;re looking for lifelong learners and people who can make us better with their unique experiences.
 
 
 Join our team! We&rsquo;re building a world where Identity belongs to you.
 
 
 
 The Opportunity
 
 
 
 We are looking for a seasoned and strategic Manager of People Operations to lead the regional People Ops function across the Asia Pacific and Japan (APJ) region. You will play a pivotal role in delivering a seamless and scalable employee experience, ensuring operational excellence, and driving process improvement and compliance across multiple countries. You will manage a team of HR professionals and collaborate closely with key stakeholders across Legal, Finance, IT, Talent Acquisition, Total Rewards, and Employee Relations.
 
 
 
 Key Responsibilities:
 
 
 
 Operational Leadership
 
 
 <ul>
 <li>
 Lead the day-to-day People Operations for APJ, including employee lifecycle processes (onboarding, offboarding, transfers, contract changes, etc.).
 </li>
 <li>
 Ensure timely and accurate HR data management, payroll input, and reporting.
 </li>
 <li>
 Drive consistency and compliance across multiple countries, aligning with local labor laws and global standards.
 </li>
 <li>
 Own and continuously improve core HR processes, systems, and service delivery in the region.
 </li>
 <li>
 Work with COE to align on scope of new processes to be transitioned to People Ops or shared services for ownership and track metrics for new processes as appropriate
 </li>
 <li>
 Drive process and automation opportunities and improvements
 </li>
 <li>
 Analyse ticketing and trends to provide best practice recommendations
 </li>
 <li>
 Cross-Functional Collaboration
 </li>
 <li>
 Partner with global People Operations leadership to implement scalable processes and systems.
 </li>
 <li>
 Work closely with local HR Business Partners, Legal, and Compliance teams to address employment law issues, audits, and policy development.
 </li>
 <li>
 Liaise with the Compensation, Benefits, Payroll, Finance, and HRIS teams to ensure accurate and efficient support across functions
 
 
 </li>
 </ul>
 Project Management &amp; Change Enablement
 
 
 <ul>
 <li>
 Lead or support the implementation of regional and global HR projects, including system rollouts (e.g., Workday), policy harmonization, M&amp;A integration, and process automation.
 </li>
 <li>
 Act as a change leader for People Ops initiatives, supporting regional communication and adoption.
 </li>
 <li>
 Compliance &amp; Risk Management
 </li>
 <li>
 Ensure all employee records, contracts, and documentation are complete, secure, and legally compliant across jurisdictions.
 </li>
 <li>
 Monitor and implement regulatory changes that impact HR operations across APJ.
 
 
 </li>
 </ul>
 Team Management
 
 
 <ul>
 <li>
 Manage, coach, and develop a regional People Ops team across APJ.
 </li>
 <li>
 Set clear goals, establish priorities, and foster a high-performance culture within the team.
 
 
 </li>
 </ul>
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 6-8 years of experience in People Operations or HR Services, with at least 3 years in a regional leadership capacity across APJ.
 </li>
 <li>
 Background in high-growth, global technology companies
 </li>
 <li>
 Proven experience managing large-scale employee case management processes (e.g., employee inquiries, policy clarifications, complex transactions), ideally using tools like ServiceNow, Zendesk.
 </li>
 <li>
 Deep understanding of Workday HCM, including strong hands-on experience in managing core modules such as Business Processes, Staffing, Absence, Compensation, and Employee Data Management.
 </li>
 <li>
 Demonstrated ability to manage complex HR transactions and escalations across multiple jurisdictions, ensuring compliance and consistency in handling sensitive matters.
 </li>
 <li>
 Strong knowledge of APJ employment laws, with the ability to translate legal and compliance requirements into scalable processes.
 </li>
 <li>
 Ability to drive continuous process improvement in a shared services or centralized HR operations model.
 </li>
 <li>
 Strong stakeholder management and communication skills, with the ability to influence across functions and geographies.
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Experience implementing or optimizing case management, Knowledge Base, and Service Delivery tools within a global organization.
 </li>
 <li>
 Familiarity with case categorization, SLAs, escalation frameworks, and reporting/analytics within an HR case management context.
 </li>
 <li>
 Experience building or scaling a tiered HR support model, integrating self-service, knowledge articles, and ticketing systems.
 
 
 </li>
 </ul>
 
 What you can look forward to as a Full-Time Okta employee!
 
 
 
 <ul>
 <li>
 Amazing Benefits
 </li>
 <li>
 Making Social Impact
 </li>
 <li>
 Developing Talent and Fostering Connection + Community at Okta
 
 
 </li>
 </ul>
 Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.
 
 
 Some roles may require travel to one of our office locations for in-person onboarding.
 
 
 Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
 
 
 If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
 
 
 Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.
 
 
</div>

Manager, People Operations - Asia Pacific and Japan

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Manager, People Operations - Asia Pacific and Japan