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senior marketing specialist

Boutiqaat

<p><b>Senior Marketing Specialist</b></p><p>Are you a marketing professional who thrives at the intersection of creativity and strategy? Do you love building campaigns that people remember and measuring the results to make them even better?<br/>If you&rsquo;re ready to lead impactful marketing initiatives and shape a recognizable brand, this role is for you.</p><p>As our <b>Senior Marketing Specialist</b>, you&rsquo;ll design, create, and oversee high-impact marketing projects across multiple platforms. From big-picture strategy to hands-on execution, you&rsquo;ll ensure every campaign aligns with our business goals and strengthens our brand presence. You&rsquo;ll collaborate closely with digital, content, social media, art, and purchasing teams to deliver campaigns that are timely, consistent, and performance driven.</p><p><b>What You&rsquo;ll Be Doing</b></p><ul><li>Develop and execute integrated marketing campaigns and long-term strategies across digital, social, content, and creative channels</li><li>Build promotional calendars and lead campaign planning presentations for internal stakeholders</li><li>Partner with the purchasing team to stay ahead of new product launches and ensure timely campaign delivery</li><li>Plan and execute advertising, promotions, media placements, and events from concept to launch</li><li>Ensure brand consistency, quality, and impact across all marketing materials and touchpoints</li><li>Track, analyze, and present campaign performance, insights, and actionable recommendations</li><li>Conduct competitive and market research to understand trends, customer behavior, and industry movement</li><li>Monitor campaigns holistically to optimize reach, engagement, and conversion</li><li>Execute multi-channel strategies and track performance against sales, traffic, and click-through targets</li><li>Continuously recommend innovative marketing approaches to drive sustained growth</li><li>Prioritize marketing initiatives while maintaining high standards of quality and delivery</li><li>Collaborate with cross-functional teams to strengthen brand reputation and public image</li><li>Support the development of visual guidelines and graphic standards to maintain a cohesive brand identity</li></ul><p><b>What You Bring to the Table:</b></p><ul><li>Bachelor&rsquo;s degree in marketing or a related field</li><li>4&ndash;5 years of hands-on experience in marketing</li><li>Professional marketing certification is a strong plus</li><li>Strong knowledge of market research, data analysis, and performance tracking</li><li>Creative thinker with a passion for innovative marketing ideas that drive results</li><li>Strong strategic capabilities rather than just execution-focused; experience in performance marketing is a plus</li><li>Managing customer lifecycle and CRM journeys including onboarding, retention, reactivation, and win‑back strategies</li><li>Solid understanding of social media platforms and content management systems</li><li>Eye for design and layout that highlights products clearly and effectively</li><li>Proficiency in Microsoft Office tools</li><li>Advanced proficiency in English and Arabic, written and spoken</li></ul><p><b>Why Boutiqaat?</b></p><p>At Boutiqaat, you won&rsquo;t just join a company you&rsquo;ll join a movement redefining e-commerce beauty and lifestyle retail. Here, every day offers new challenges, learning opportunities, and a chance to help build a smarter, more efficient operation from the ground up.</p><p><b>Ready to Grow with Us?</b></p><p>Kickstart your career with hands-on experience, expert mentorship, and real impact.<br/>Apply now and be part of something exciting!</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Senior Marketing Specialist

Al-Futtaim

<div><p><b>Job Requisition ID: </b>177128</p>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p><p><br>
<b>
Overview Of The Role:</b><br>
The Performance Marketing Manager is responsible for crafting and executing performance marketing strategies tailored to specific regions to drive traffic growth, sales increases, and enhanced customer experiences for Al Futtaim Retail across the Middle East and Asia. The role oversees performance marketing outcomes in MENA and Asia, ensuring a balance between growth, efficiency, and scalability across markets at varying maturity levels, while aiding brand awareness and cultivating long-term customer relationships. Success in this role necessitates a commercial mindset with a strong test-and-learn approach, comfort in making data-driven decisions, and the ability to work effectively in a fast-paced, cross-functional environment.</p><p><br>
<b>
What You Will Do:</b></p>
<ul>
<li>Own the end-to-end delivery, optimization, and performance of paid search, paid social, display, and programmatic campaigns across retail using platforms such as Google (Search, Shopping, Display, YouTube), Meta, and other relevant performance and app marketing tools.</li>
<li>Manage multi-channel and multi-market paid media budgets to deliver agreed revenue, ROAS, CAC, and customer acquisition targets; define targeting and bidding strategies; drive continuous optimization, testing, and performance monitoring.</li>
<li>Collaborate closely with Brand teams, Digital Trade, and CRM to ensure paid media activity is aligned with stock availability, product priorities, and the broader marketing and trading calendar.</li>
<li>Ensure that the right products, offers, and messages are promoted at the right time, supporting both commercial and brand objectives.</li>
<li>Own the briefing, delivery, and optimization of all performance marketing creative and content assets, working with graphic designers, copywriters, and brand teams to ensure assets are delivered on time, reflect brand standards, and are optimized for performance across PPC, website, and app placements.</li>
<li>Contribute to country-level marketing plans, including forecasting targets and KPIs for paid media.</li>
<li>Deliver regular performance reviews, forecasts, and trend analysis to support decision-making.</li></ul><p><br>
<br>
<b>Required Skills To Be Successful:</b></p>
<ul>
<li>Hands-on experience with PPC and Paid Social platforms (Google Ads, Meta Business Manager, Programmatic platforms).</li>
<li>Strong web analytics expertise (Google Analytics or equivalent).</li>
<li>Experience using retargeting platforms such as Criteo and RTB.</li>
<li>Advanced skills in Microsoft Excel.</li></ul><br>
<p><br>
<b>What Qualifies You For The Role:</b></p>
<ul>
<li>At least 5 years of experience in performance marketing, with demonstrated ownership of multi-market or regional accounts and budget responsibility.</li>
<li>Proven track record in launching data-driven performance marketing campaigns that achieve strong ROI and enhance longer-term brand metrics.</li>
<li>Ability to establish, implement, and assess the effectiveness of digital paid advertising initiatives across various markets.</li>
<li>Expertise in leading digital branding initiatives, notably on platforms like YouTube and paid social video, with a good understanding of brand and upper-funnel KPIs.</li></ul><p></p><p><b><br>
About Al-Futtaim Retail</b></p>
<p>Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.<br>
<br>
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;</p></div><p></p>

Senior Performance Marketing Specialist

UpNext UAE

<div>
 <p>
  We are seeking a
  <strong>
   Senior Marketing Manager
  </strong>
  to join a leading real estate developer in Dubai.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Define, own, and continuously refine the overall marketing strategy aligned with business, sales, and development objectives.
  </li>
  <li>
   Lead brand strategy across master developments and individual projects, ensuring clarity, consistency, and differentiation.
  </li>
  <li>
   Plan and execute integrated marketing campaigns including launches, sales-driven initiatives, and long-term brand-building programs.
  </li>
  <li>
   Lead and manage all external agencies (creative, media, digital, PR, production, research).
  </li>
  <li>
   Prepare, manage, and control annual marketing budgets with a strong focus on efficiency and commercial impact.
  </li>
  <li>
   Independently manage multiple projects from concept through execution with minimal supervision.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Experience
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Marketing, Business, Communications, or a related field.
  </li>
  <li>
   <strong>
    Minimum 10 years&rsquo; marketing experience, with mandatory experience within a real estate developer environment.
   </strong>
  </li>
  <li>
   Proven track record in brand development, market strategy, and high-impact campaign delivery.
  </li>
  <li>
   Demonstrated experience operating in lean or standalone marketing roles with full A&ndash;Z ownership.
  </li>
  <li>
   Strong experience managing agencies and influencing senior stakeholders.
  </li>
 </ul>
</div>


Senior Marketing Manager

Shure MEA

<div>
 <strong>
  Exciting Opportunity: Senior Manager Marketing - AMEAP Region
  <br/>
  <br/>
 </strong>
 Are you a dynamic marketing leader ready to drive impactful strategies across diverse markets? Shure is seeking a Senior Manager Marketing to elevate our brand visibility, generate leads, and fuel revenue growth in Africa, the Middle East, Turkey, CIS, and Asia Pacific regions.
 <br/>
 <br/>
 The Senior Manager Marketing will drive brand visibility, lead generation, and revenue growth across Africa, the Middle East, Turkey, CIS, and Asia Pacific. This pivotal role involves executing strategies through Digital, PR, E-commerce, and Events while empowering our distribution network with Channel Marketing initiatives. Reporting to the Director Senior, Sales - AMEAP, you'll lead and mentor a geographically dispersed team, bridging global strategy with local execution to deliver impactful business results. If you thrive in a global setting and excel in driving brand growth, join us and make a mark in one of the world's most diverse markets.
 <br/>
 <br/>
 <strong>
  Apply Now!
  <br/>
  <br/>
 </strong>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop and implement regional marketing strategies and tactics to increase brand visibility, generate leads, and support revenue growth.
  </li>
  <li>
   Lead, mentor, and manage a team of marketing professionals, providing guidance, feedback, and support to maximize their performance and development.
  </li>
  <li>
   Collaborate closely with the executive team to align regional marketing strategies with overall company objectives and priorities.
  </li>
  <li>
   Conduct market research and analysis to identify customer needs, market trends, and competitive landscape within the region.
  </li>
  <li>
   Develop regional marketing campaigns and initiatives that effectively target the identified customer segments and drive engagement.
  </li>
  <li>
   Oversee the execution of marketing activities, including digital marketing, social media, content creation, events, and advertising based on input from global marketing teams.
  </li>
  <li>
   Collaborate with the sales team to develop and implement regional lead generation and nurturing programs to support sales efforts.
  </li>
  <li>
   Establish and maintain strong relationships with key partners, stakeholders, and influencers within the region to enhance brand presence and generate opportunities.
  </li>
  <li>
   Monitor and analyze marketing performance metrics, regularly assessing the effectiveness of campaigns and making data-driven recommendations for improvement.
  </li>
  <li>
   Manage regional marketing budgets, ensuring optimal allocation of resources to achieve marketing goals and maximize ROI.
  </li>
  <li>
   Stay updated on industry trends, market dynamics, and regulatory changes that may impact regional marketing strategies.
  </li>
  <li>
   Provide regular reports and insights to senior management, highlighting key marketing performance indicators, trends, and recommendations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Marketing, Business Administration, or a related field. MBA is a plus.
  </li>
  <li>
   Minimum 10 years of experience in marketing leadership roles, preferably within the same industry or related sector.
  </li>
  <li>
   Strong understanding of marketing strategies, tactics, and best practices.
  </li>
  <li>
   Advanced leadership and team management skills, with the ability to inspire and motivate a marketing team to achieve targets and deliver outstanding results.
  </li>
  <li>
   Demonstrated ability to build and maintain strong relationships with partners, stakeholders, and influencers at various levels.
  </li>
  <li>
   Strategic thinker with the ability to translate business objectives into actionable regional marketing plans and strategies.
  </li>
  <li>
   Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
  </li>
  <li>
   Excellent communication and interpersonal skills, with the ability to influence and negotiate effectively.
  </li>
  <li>
   Proven track record of developing and executing successful marketing campaigns and initiatives.
  </li>
  <li>
   Proficiency in digital marketing tools, analytics platforms, and other relevant technology platforms.
  </li>
  <li>
   Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously.
  </li>
  <li>
   Ability to travel as required for business purposes.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 Shure&rsquo;s mission is to be the most trusted audio brand worldwide &ndash; and for over a century, our Core Values have aligned us to be just that. Founded in 1925, we are a leading global manufacturer of audio equipment known for quality, reliability, and durability. We engineer microphones, headphones, wireless audio systems, conferencing systems, and more. And quality doesn&rsquo;t stop at our products. Our talented teams strive for perfection and innovate every chance they get. We offer an Associate-first culture, flexible work arrangements, and opportunity for all.
 <br/>
 <br/>
 Shure is headquartered in United States. We have more than 35 regional sales offices, engineering hubs, distribution centers and manufacturing facilities throughout the Americas, EMEA, and Asia.
 <br/>
 <br/>
 Join Shure and
 <strong>
  Amplify Your Impact.
 </strong>
 Explore our unique culture and learn the key pillars that define our legacy of excellence.
 <br/>
 <br/>
 <strong>
  THE MIX MATTERS
  <br/>
  <br/>
 </strong>
 Don&rsquo;t check off every box in the job requirements? No problem! We recognize that every professional journey is unique and are committed to providing an equitable candidate experience for all prospective Shure Associates. If you&rsquo;re excited about this role, believe you&rsquo;ve got the skills to be successful, and share our passion for creating an inclusive, diverse, equitable, and accessible work environment, then apply!
 <br/>
 <br/>
</div>


Manager Senior, Marketing

Confidential Careers

<div>
 <p>
  We represent a highly reputable and globally recognized financial services company. With a strong focus on online trading and investment solutions, our organization has built a solid reputation in the industry.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We specialize in providing a wide range of trading instruments to our diverse clientele, including foreign exchange (Forex) currency pairs, commodities, indices, cryptocurrencies, and more. Our advanced trading platforms empower traders worldwide to access the global financial markets and execute their trading strategies effectively.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Our company operates globally, catering to clients from various regions and jurisdictions. We adhere to regulatory frameworks in each country where we operate, ensuring compliance and offering a secure trading environment for our clients. We prioritise client protection and maintain strict confidentiality in all our dealings.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Position Purpose
  </strong>
 </p>
 <p>
  As the Senior Marketing Manager, you will lead the positioning, promotion, and go-to-market strategy of our unique trading program. You&rsquo;ll play a strategic and executional role - bridging market needs, customer insights, and product capabilities to drive growth and engagement.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  Market Research &amp; Insights
 </p>
 <ul>
  <li>
   Conduct in-depth research on the proprietary trading &amp; CFD broker landscape, including industry trends, competitor offerings, trader behaviors, and regional market dynamics.
  </li>
  <li>
   Build and maintain trader personas to inform messaging, campaigns, and feature prioritization.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Product Positioning &amp; Messaging
 </p>
 <ul>
  <li>
   Develop and refine clear value propositions and messaging tailored to different trader personas and segments.
  </li>
  <li>
   Propose strategic differentiation strategies to strengthen market appeal.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Go-to-Market Strategy &amp; Launch Planning
 </p>
 <ul>
  <li>
   Plan and execute go-to-market campaigns for new product features, program milestones, and updates.
  </li>
  <li>
   Own end-to-end launch planning&mdash;including messaging frameworks, timelines, team enablement materials, and internal communication.
  </li>
  <li>
   Collaborate with content and marketing teams to deliver multi-channel campaigns (email, website, social, paid, etc.).
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Sales &amp; Marketing Enablement
 </p>
 <ul>
  <li>
   Create and maintain sales support materials such as pitch decks, product one-pagers, FAQs, and battlecards.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Campaign Performance &amp; Analytics
 </p>
 <ul>
  <li>
   Define and track KPIs for marketing initiatives, user acquisition, engagement, and program success.
  </li>
  <li>
   Deliver reporting and actionable insights to optimize campaign effectiveness and inform product decisions.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   At least 8 years of experience in product marketing, preferably in fintech, trading, or financial services.
  </li>
  <li>
   Proven ability to craft positioning, launch products, and execute go-to-market strategies, with strong knowledge of the retail trading sector, trading platforms, proprietary trading, and trader motivations.
  </li>
  <li>
   Excellent communication skills and ability to collaborate cross-functionally.
  </li>
  <li>
   Data-driven mindset with proficiency in campaign analytics and performance tools.
  </li>
  <li>
   Ability to work in a fast-paced environment, managing multiple projects simultaneously.
  </li>
 </ul>
 <p>
 </p>
</div>


Feel

<div>
 <p>
  <strong>
   Role:
  </strong>
  Senior Growth Marketing Manager
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Dubai (office based)
 </p>
 <p>
  <strong>
   Department:
  </strong>
  Marketing
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About Feel
  </strong>
 </p>
 <p>
  Feel is a trailblazing direct-to-consumer wellness brand on a mission to redefine how women care for their health. Born in the UK and trusted by hundreds of thousands, we create science-backed supplements and clean beauty innovations that help women feel strong, confident, and empowered &mdash; every single day.
 </p>
 <p>
  Fueled by customer obsession and a relentless drive for innovation, we&rsquo;re now bringing our award-winning formulas to the GCC and US. With Dubai and New York as our international hubs, we&rsquo;re building a powerhouse team to lead this next chapter of global growth.
 </p>
 <p>
  🚀 We&rsquo;re already an 8-figure brand in the UK &mdash; and we&rsquo;re just getting started. Our goal? Triple our growth in the next few years through bold international expansion, world-class marketing, and a culture of excellence.
 </p>
 <p>
  This is your chance to be part of something extraordinary from the ground up. If you're passionate about wellness, innovation, and building brands that truly make a difference &mdash; we want to hear from you.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Opportunity
  </strong>
 </p>
 <p>
  As Senior
  <strong>
  </strong>
  Growth Marketing Manager, you&rsquo;ll be at the forefront of Feel&rsquo;s customer acquisition and performance marketing strategy &mdash; owning paid media, growth analytics, agency collaboration, and creative ideation across all channels. This is a high-impact leadership role for a commercially-minded marketer with a deep understanding of the DTC landscape and the ability to scale efficiently across global markets.
 </p>
 <p>
  You&rsquo;ll work closely with the CMO, in-house teams, and external agencies to deliver scalable and sustainable growth across paid social, search, affiliate, and emerging platforms. From strategic planning to hands-on testing, you&rsquo;ll thrive in data, experiment boldly, and champion creatives that convert.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   Growth Strategy &amp; Execution
  </strong>
 </p>
 <ul>
  <li>
   Lead and evolve the global digital growth strategy across paid social, search, programmatic, affiliate, and new growth channels
  </li>
  <li>
   Own customer acquisition KPIs, CAC, ROAS, and LTV &mdash; setting clear goals and tracking performance against targets
  </li>
  <li>
   Identify growth opportunities by channel, region, and audience segment, adapting strategy accordingly
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Agency &amp; Partner Management
  </strong>
 </p>
 <ul>
  <li>
   Manage day-to-day relationships with performance marketing agencies and media buying partners
  </li>
  <li>
   Ensure alignment on targets, messaging, budgets, testing roadmaps, and creative feedback loops
  </li>
  <li>
   Hold partners accountable for performance and continuously seek out best-in-class solutions
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Creative Strategy &amp; Testing
  </strong>
 </p>
 <ul>
  <li>
   Generate and brief high-performing creative concepts in partnership with design and influencer teams
  </li>
  <li>
   Build and own the creative testing roadmap &mdash; from hooks and visuals to CTAs and formats
  </li>
  <li>
   Analyse ad performance across platforms and use insights to inform future creative direction
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Data, Analytics &amp; Optimisation
  </strong>
 </p>
 <ul>
  <li>
   Own reporting and analysis of growth performance &mdash; from acquisition funnels to attribution
  </li>
  <li>
   Use insights to fuel continuous optimisation, budget allocation, and forecasting
  </li>
  <li>
   Partner with product, finance, and retention teams to ensure data-driven decision-making across the customer journey
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Innovation &amp; Experimentation
  </strong>
 </p>
 <ul>
  <li>
   Test emerging platforms, tools, and trends to unlock new growth opportunities
  </li>
  <li>
   Collaborate on product launches, bundles, and promotions with a growth-first lens
  </li>
  <li>
   Keep ahead of the curve on performance marketing trends in wellness, beauty, and consumer tech
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You&rsquo;ll Need
  </strong>
 </p>
 <ul>
  <li>
   6+ years of experience in digital marketing or growth, ideally in high-growth DTC environments
  </li>
  <li>
   Deep expertise across paid social, SEM, and performance platforms (Meta, Google, TikTok, YouTube, affiliate)
  </li>
  <li>
   Proven experience managing agencies and external media partners
  </li>
  <li>
   Strong creative intuition with experience briefing, testing, and scaling ad creatives
  </li>
  <li>
   Advanced analytical skills with hands-on experience in attribution, cohort analysis, and funnel optimisation
  </li>
  <li>
   Highly commercial mindset, with a strong focus on performance, efficiency, and customer value
  </li>
  <li>
   Entrepreneurial, fast-moving, and unafraid to roll up your sleeves and test new ideas
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Join Feel?
  </strong>
 </p>
 <ul>
  <li>
   Competitive salary + exciting opportunities for fast-tracked career growth in a high-performance environment
  </li>
  <li>
   Be part of a purpose-led brand that&rsquo;s redefining women&rsquo;s wellness
  </li>
  <li>
   Work at the heart of a high-growth DTC business, expanding rapidly across the UK, GCC, and US
  </li>
  <li>
   Enjoy generous product discounts for you and your family
  </li>
  <li>
   Collaborate with an empowering, ambitious team that values creativity, execution, and impact
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Our Values &ndash; How We Work
  </strong>
 </p>
 <p>
  At Feel, we don&rsquo;t just hire for skills &mdash; we hire people who live and breathe our core values:
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Collaboration
  </strong>
  &ndash; We work better together
 </p>
 <p>
  <strong>
   Efficiency
  </strong>
  &ndash; We move smart and fast
 </p>
 <p>
  <strong>
   Passion
  </strong>
  &ndash; We care deeply about our mission
 </p>
 <p>
  <strong>
   Continuous Improvement
  </strong>
  &ndash; We always level up
 </p>
 <p>
  <strong>
   Customer Focus
  </strong>
  &ndash; We put the customer at the centre
 </p>
 <p>
  <br/>
 </p>
 <p>
  If this sounds like you, you&rsquo;ll feel right at home here.
 </p>
 <p>
 </p>
</div>


Senior Growth Marketing Manager

Aramex International L. L. C.

<div><div><div><div><div>Posting Start Date: 4/20/26
</div></div></div></div><div><div><div><div>
<div><div><div><h2 class="jobSectionHeader"><b>Purpose of the Job</b></h2>
</div><div><p>
As a Senior Customer Success Specialist at Aramex, you will be the primary point of contact for all shipping requests, ensuring exceptional customer experiences. You will manage inquiries, coordinate with internal and external stakeholders, and proactively resolve issues throughout the shipment lifecycle to uphold Aramex's commitment to reliability and service excellence.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2>
</div><div><ul><li>Focal point for customer&rsquo;s freight shipping requests within the industrial sector.</li><li>Assist customers on status of their shipment, outstanding shipments or tracking.</li><li>Manage end to end shipment life cycle liaising with all internal and external stakeholders</li><li>Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution</li><li>Takes and handles customer inquiries, e.g. Track and Trace</li><li>Responsible for all KPIs and SLAs agreed with allocated customers</li><li>Takes and registers all customer complaints</li><li>Drives solution of customer complaints by solving it directly or assigning tasks to other function</li><li>Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete</li><li>Ensure seamless transaction liaising with Pricing and Billing teams.</li></ul>
<p><b>
This role will serve US based Client hence the working hours will be based on US timing.</b></p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Requirements - Experience and Education</b></h2></div><p></p><div><br>
<div><div><div><div><div><ul><li>Bachelor&rsquo;s degree in business administration, Logistics, or a related field.</li>
<li>Extensive experience in customer service or customer success roles, preferably within the logistics or shipping sector.</li>
<li>Excellent English Verbal &amp; Written skills
</li></ul></div></div><br>
</div></div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Leadership Behaviors</b></h2>
</div><div><div>Collaborate &amp; break silos</div><div>
Execution &amp; Accountability</div><div>
External focus</div><div>
Growth mindset</div><div>
Inclusion</div><div>
Innovation</div><div>
Simplification</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Skills</b></h2>
</div><div><div>Analytical Skills</div><div>
Attention To Details</div><div>
Communication Skills</div><div>
Negotiation Skills</div><div>
Organization &amp; Planning</div><div>
Problem Solving</div><div>
Technical Proficiency</div><div>
Time Management</div></div></div></div></div></div></div></div></div>

Senior Customer Success Specialist

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