intern - business (intern-business-general)

senior operational data management associate

United Nations High Commissioner For Refugees (UNHCR)

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Deadline for Applications
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>March 30, 2026
<p></p><p><b>Hardship Level (not applicable for home-based)
</b></p>A (least hardship)
<p></p><div><div><div><div><div><div><div><p><b>Family Type (not applicable for home-based)
</b></p></div></div></div></div></div></div></div><p></p>Family
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Staff Member / Affiliate Type
</b></p></div></div></div></div></div></div></div></div></div></div></div></div><div></div>CONTR Local Senior Level Support
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Target Start Date
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>2026-04-01
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Terms of Reference
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>Purpose and Scope of Assignment:
<br>
<br>
Concise and detailed description of activities, including measurable outputs and delivery dates, impact indicators (what qualitative and quantitative results would be achieved upon completion of individual contract), performance indicators (timelines, value of the service rendered in relation to the cost, timeliness), and work plan:
<br>
<br>
The incumbent provides hands-on database administration, data quality assurance, and system support for UNHCR operational data systems, including but not limited to RAIS, ProGres Cloud, TuranCore, and related local or interlinked databases. The role supports protection, programme, operations, and management colleagues by ensuring that databases remain reliable, secure, performant, and fit for operational use.
<br>
<br>
1. Database Administration and Maintenance
<br>
<br>
<ul><li>Conduct daily health checks of production databases, including disk space, connection counts, long-running queries, blocked processes, and job status.
</li><li>Monitor database fragmentation levels and perform index maintenance when thresholds are exceeded.
</li><li>Track table sizes and growth trends, identifying and flagging abnormal growth patterns.
</li><li>Perform routine clean-up of obsolete log tables, audit records, and temporary data in line with retention policies.
</li><li>Apply database patches and updates during approved maintenance windows, in coordination with DIST.
</li><li>Ensure test and development databases remain structurally aligned with production environments.
</li><li>Maintain a centralized database tracking log documenting changes, incidents, maintenance activities, and follow-up actions.
</li><li>Monitor outstanding database issues and escalate unresolved risks in a timely manner.
</li></ul><br>
2. Test Database Management and Tracking
<br>
<br>
<ul><li>Refresh test databases from production on agreed schedules (weekly or monthly, as required).
</li><li>Maintain records of test database refreshes, including dates, responsible staff, and encountered issues.
</li><li>Ensure that sensitive personal data is masked or anonymized in non-production environments, in line with UNHCR data protection policies.
</li><li>Monitor test database size and perform clean-up following completed testing cycles.
</li><li>Coordinate with developers and system owners prior to major changes to test environments.
</li></ul><br>
3. Data Quality and Data Integrity
<br>
<br>
<ul><li>Execute duplicate detection and validation checks on key datasets (e.g. cases, persons, documentation).
</li><li>Conduct routine data quality checks across systems such as TuranCore, RAIS, and ProGres Cloud.
</li><li>Address data inconsistencies reported by users or identified through validation scripts.
</li><li>Verify referential integrity between related tables and systems.
</li><li>Validate datasets against defined business rules and flag violations to data owners.
</li><li>Maintain a shared data quality issue log, tracking status and resolution progress.
</li></ul><br>
4. Backup and Recovery Support
<br>
<br>
<ul><li>Verify the successful completion of daily database backups and review backup logs.
</li><li>Support periodic restore tests to confirm the usability of backups.
</li><li>Coordinate with DIST on backup schedules, retention periods, and storage allocation.
</li><li>Maintain up-to-date documentation on backup and recovery procedures.
</li><li>Keep an inventory of backed-up databases, including scope, retention, and storage locations.
</li></ul><br>
5. Troubleshooting and User Support
<br>
<br>
<ul><li>Investigate failed SQL jobs and scheduled tasks, resolving issues or escalating recurring failures.
</li><li>Provide technical support to field offices on database connectivity and performance issues.
</li><li>Troubleshoot synchronization failures between interconnected systems (e.g. RAIS, ProGres Cloud, local databases).
</li><li>Maintain a log of recurring issues and contribute to identifying long-term solutions.
</li><li>Respond to urgent database-related incidents during working hours in coordination with supervisors.
</li></ul><br>
6. Reporting and Monitoring
<br>
<br>
<ul><li>Develop and maintain dashboards (e.g. Power BI) to monitor database health and performance indicators.
</li><li>Prepare weekly status reports covering backup status, job failures, storage usage, and pending issues.
</li><li>Support the configuration of alerts for critical incidents such as backup failures or low disk space.
</li><li>Track and analyse database performance trends over time.
</li></ul><br>
7. Scripting and Automation
<br>
<br>
<ul><li>Develop SQL and Python scripts to automate repetitive database administration and monitoring tasks.
</li><li>Support data extraction requests from operational units through scripted queries.
</li><li>Automate routine health check reports and anomaly detection processes.
</li><li>Develop scripts to identify data quality issues and unusual patterns.
</li></ul><br>
8. Documentation and Knowledge Management
<br>
<br>
<ul><li>Document database schemas, table relationships, and key data flows.
</li><li>Maintain and update SOPs for common procedures (e.g. backup restoration, test database refreshes).
</li><li>Keep an up-to-date inventory of all supported databases, including purpose, ownership, size, and backup arrangements.
</li><li>Document custom scripts with clear usage instructions to support continuity and knowledge transfer.
</li><li>Perform other related duties as required.<br>
</li></ul><br>
<br>
Monitoring and Progress Controls:
<br>
<br>
The Senior Information Management Associate works under the supervision of the DIMA Coordinator, providing day-to-day technical support and escalating complex issues as required.<br>
<br>
<br>
<br>
Required qualifications, language(s) and work experience:
<br>
<br>
Education: Minimum 4 years of relevant experience with a High School Diploma, or 2 years of relevant experience with a Bachelor&rsquo;s degree or higher.
<br>
<br>
Language:
<br>
<br>
Required: Excellent command of English and Turkish
<br>
<br>
Field of expertise, competencies:
<br>
<br>
Essential Experience
<br>
<ul><li>Experience in information management, database support, or data systems administration.
</li><li>Demonstrated experience supporting operational data systems and ensuring data quality.
</li></ul><br>
Desirable Experience
<br>
<ul><li>Experience supporting humanitarian or development operations.
</li><li>Familiarity with large-scale operational databases and system interoperability.
</li></ul>Core Competencies
<br>
<ul><li>Accountability
</li><li>Communication
</li><li>Organizational Awareness
</li><li>Teamwork and Collaboration
</li><li>Commitment to Continuous Learning
</li><li>Client and Results Orientation
</li></ul>Cross-Functional Competencies
<br>
<ul><li>Technological Awareness
</li><li>Planning and Organizing
</li><li>Innovation and Creativity
</li></ul><br>
Individual Contractor
<br>
<br>
Definition:
<br>
Individual contractor is an individual engaged by UNHCR under a contract of limited duration to provide skills or knowledge for the performance of a specific task or piece of work and engaged under an individual contract issued directly by UNHCR. They are neither staff members of UnaNHCR under the Staff Regulations and Rules, nor Officials for the purpose of the Convention on the Privileges and Immunities of the United Nations of 13 February 1946.
<br>
<br>
Contract Duration/Renewal:
<br>
Any extension of an individual contract is subject to operational needs, satisfactory service, and availability of funds. There is no expectation of renewal or conversion of the individual contract beyond its expiry date.
<br>
<br>
Working Hours:
<br>
40 hours per week, inclusive of mandatory night shifts, possibility of work on weekends and official holidays as part of the assigned schedule.
<br>
<br>
Leave Entitlements:
<br>
Annual leave at the rate of two and a half working days per month.
<br>
Sick leave at the rate of two working days for each month of service.
<br>
<br>
Medical Coverage:
<br>
Cigna Health Insurance, also available optionally for eligible dependents subject to additional contribution rates and contract duration.
<br>
<br>
Remuneration:
<br>
Remuneration at the level of the vacancy (G4 level or G5 level as applicable) based on the International Civil Services Commission (ICSC) salary scale.
<br>
<br>
Legal Requirements:
<br>
Individual Contractors must comply with relevant local legislation, including but not limited to those relating to taxation, social security requirements, licenses, work permits and visas, and other details stipulated in the terms of their contract. UNHCR undertakes no liability for taxes and social security contributions, duties or other contributions payable by the individual contract holder on payments made under the individual contract. The individual contract holders will not be reimbursed such taxes or granted any other benefit, payment or subsidy which is not expressly provided for in the contract under which they are engaged. UNHCR may require the individual contract holder to provide evidence within a reasonable time that they have registered for and are paying applicable taxation and social security to the relevant national authorities
<br>
<br>
Important to note: The Individual Contractor shall be responsible for paying any tax levied by his/her Government or other entities on his/her UNHCR earnings. Under no circumstances shall UNHCR be responsible for paying or reimbursing such taxes.
<br>
<br>
Host country Labor Law is not applicable.
<br>
<br>
Ministry of Foreign Affairs (MFA) Clearances and ID Cards:
<br>
<br>
Applications of non-Turkish candidates are subject to MFA clearance before any offer can be made. For cleared candidates who are recruited, MFA ID card applications will be processed while the issuance lies within the authority of the MFA.
<br>
<br>
Important to note: Once the MFA ID is issued, the time spent under an Individual Contract no longer counts toward eligibility for Turkish citizenship.
<br>
<br>
Application Requirements:
<br>
<br>
Applicants must ensure:
<br>
To apply for the vacancies timely through Workday. No late applications are accepted.
<br>
To reflect their previous experience, language skills (including the mother tongue) and other assets in their Workday applicant profiles duly. Shortlisting is done based on the information provided in the applications only
<br>
To attach their valid residence permits (both sides visible) in case they are non-Turkish nationals.
<br>
<br>
PLEASE DO NOT USE TURKISH CHARACTERS IN YOUR NAME &amp; SURNAME INFORMATION.
<br>
<br>
Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to successful reference checks and integrity clearance.
<br>
<br>
UNHCR does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing, training, or any other fees).
<br>
<br>
Only short-listed candidates will be notified. The recruitment process might include a written test and/or oral interview for this job opening. No late applications will be accepted.
<br>
<br>
External candidates should be legally present in T&uuml;rkiye at the time of application, recruitment, and hire.
<br>
<br>
Non-Turkish citizens are required to upload their residence permits or relevant documents under the &lsquo;Certifications&rsquo; section, by selecting the type as &lsquo;Personnel Administration &ndash; Other&rsquo;, in order to be considered for this job opening.
<br>
<br>
Applications by non-Turkish citizens will NOT be considered if a valid residence permit is not attached to the application.
<br>
<br>
For further information on how to apply, please visit the &lsquo;UNHCR - Application and Selection&rsquo; page at https://www.unhcr.org/how-to-apply.html.<br>
<p></p><h2 class="jobSectionHeader"><b>Standard Job Description
</b></h2><h2 class="jobSectionHeader"><b>Required Languages
</b></h2>English
<p>,
</p>Turkish
<p>,
</p><h2 class="jobSectionHeader"><b>Desired Languages
</b></h2><p>,
</p><p>,
</p><h2 class="jobSectionHeader"><b>Additional Qualifications
</b></h2><p><i>Skills
</i></p><p><i>Education
</i></p><p><i>Certifications
</i></p><div><div><div><div><div><div><div><div><div><p><i>Work Experience
</i></p></div></div></div></div></div></div></div></div></div><p></p><p><b>Other information
</b></p>This position doesn't require a functional clearance<br>
<p><br>
<b>Remote
</b></p>No</div>

Senior Operational Data Management Associate

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Deadline for Applications
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>March 20, 2026
<p></p><p><b>Hardship Level (not applicable for home-based)
</b></p>A (least hardship)
<p></p><div><div><div><div><div><div><div><p><b>Family Type (not applicable for home-based)
</b></p></div></div></div></div></div></div></div><p></p>Family
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Staff Member / Affiliate Type
</b></p></div></div></div></div></div></div></div></div></div></div></div></div><div></div>CONTR Local Senior Level Support
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Target Start Date
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>2026-04-01
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Terms of Reference
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>During the past 60 years, UNHCR and the Government of T&uuml;rkiye have been working together in close partnership. In 2013, T&uuml;rkiye adopted a new legislation, the Law on Foreigners and International Protection (LFIP) and established a central civilian authority in charge of procedures for foreigners. As the main partner of the Turkish State in the field of international protection, UNHCR T&uuml;rkiye provides support to the Presidency of Migration Management (PMM) and the relevant national institutions.
<br>
<br>
UNHCR Representation in T&uuml;rkiye operates through a Country Office based in Ankara, and through sub-offices and field offices in Gaziantep, Istanbul, Izmir, and Ankara, as well as field units.
<br>
<br>
Occupational Safety and Health Considerations
<br>
To view occupational safety and health considerations for specific duty stations, please visit this link:
<br>
https://wwwnc.cdc.gov/travel
<br>
<br>
The Senior Legal Associate will assist the Protection Unit in ensuring that protection standards, operational procedures and practices in protection delivery are in line with the international standards and will support the Unit in implementation of activities delivered in cooperation with Union of Turkish Bar Associations in legal aid field. She/he will assist in the preparation of legal advice and drafting of position papers and guidelines on pertinent legal and operational issues.
<br>
<br>
S/he will also work in constantly monitoring relevant legal developments and will provide recommendations to inform the Unit&rsquo;s advocacy and interventions to expand protection response and to ensure access to rights by refugees. The incumbent will be conducting researches and following the judicial developments at the national and regional level, will be expected to make briefing on legislative/judicial developments for the purpose of to feed into briefing kits and internal papers.
<br>
<br>
S/he will be supporting the preparation of legal materials that are shared with the national counterparts as recommendations. S/he will be engaged in preparing compilation of good practices and comparative charts on a broad spectrum of topics and reporting of the developments. Among tasks, s/he will be requested to provide assistance in UNHCR's legal publications, in dissemination of legal information on refugee law, in UNHCR's legal website and other legal advice as needed. The incumbent will also support the Unit&rsquo;s activities in strengthening the national capacity of relevant actors, including NGOs and lawyers through support organizing capacity-building activities through preparation of materials and presenting the topics. In this regard, s/he will represent the Office externally on protection doctrine and policy as needed and under the guidance by the Head of the Unit.
<br>
<br>
Required qualifications, language(s) and work experience:
<br>
<ul><li>Bachelor's or equivalent or higher in Law, Political Science, International Relations, Social Sciences or a related field.
</li></ul><br>
Required/mandatory:
<br>
<br>
<ul><li>Research and Analytical Thinking
</li><li>Planning and Organizing
</li><li>Stakeholder Management
</li><li>Data collection, compilation and reporting
</li><li>Strong drafting skills
</li><li>Accountability
</li><li>Client &amp; results orientation
</li><li>Commitment to continuous learning
</li><li>Judgement and decision making
</li><li>Negotiation and conflict resolution
</li><li>Organizational awareness
</li><li>Stakeholder management
</li><li>Excellent knowledge of Turkish and fluency in English
</li><li>Strong interpersonal and communication skills
</li><li>Ability to work in a team
</li></ul><br>
Desirable:
<br>
<ul><li>Knowledge of other UN languages is an asset.
</li><li>Knowledge of International Refugee Law and Human Rights Law and ability to apply the relevant legal principles.
</li><li>Completion of the UNHCR Learning programmes or specific training relevant to functions of the position.
</li><li>Good knowledge of UNHCR financial rules, procedures and processes.
</li><li>Good computer skills
</li><li>Prior exposure to UNHCR refugee operations and functions relating to office
</li></ul>administration and programme activities.
<br>
<br>
Minimum years of work experience
<br>
Minimum 2 years of relevant professional experience in protection, asylum, migration management, or related areas.
<br>
<br>
Language
<br>
Required: Turkish mother tongue and excellent command of English
<br>
Desirable: Any other UN language (C1)
<br>
<br>
Monitoring and Progress Controls
<br>
The incumbent will receive guidance from the Senior Protection Officer in the operation and will be under the direct supervision of the Assistant Protection Officer. UNHCR Manual, Operations Plans, UN, and UNHCR financial/budgetary rules and regulations will guide the work of the Project Associate. S/he is expected to stay abreast of the challenges posed to the region by the political context, the UN and humanitarian reform, and institutional developments.
<br>
<br>
Individual Contractor Agreements
<br>
<br>
Definition:
<br>
Individual contractor is an individual engaged by UNHCR under a contract of limited duration to provide skills or knowledge for the performance of a specific task or piece of work and engaged under an individual contract issued directly by UNHCR. They are neither staff members of UNHCR under the Staff Regulations and Rules, nor Officials for the purpose of the Convention on the Privileges and Immunities of the United Nations of 13 February 1946.
<br>
<br>
Contract Duration/Renewal:
<br>
Any extension of an individual contract is subject to operational needs, satisfactory service, and availability of funds. There is no expectation of renewal or conversion of the individual contract beyond its expiry date.
<br>
<br>
Working Hours:
<br>
40 hours per week, inclusive of mandatory night shifts, possibility of work on weekends and official holidays as part of the assigned schedule.
<br>
<br>
Leave Entitlements:
<br>
Annual leave at the rate of two and a half working days per month.
<br>
Sick leave at the rate of two working days for each month of service.
<br>
<br>
Medical Coverage:
<br>
Cigna Health Insurance, also available optionally for eligible dependents subject to additional contribution rates.
<br>
<br>
Remuneration:
<br>
Remuneration at the level of the vacancy based on the International Civil Services Commission (ICSC) salary scale.
<br>
<br>
Legal Requirements:
<br>
Individual Contractors must comply with relevant local legislation, including but not limited to those relating to taxation, social security requirements, licenses, work permits and visas, and other details stipulated in the terms of their contract. UNHCR undertakes no liability for taxes and social security contributions, duties or other contributions payable by the individual contract holder on payments made under the individual contract. The individual contract holders will not be reimbursed such taxes or granted any other benefit, payment or subsidy which is not expressly provided for in the contract under which they are engaged. UNHCR may require the individual contract holder to provide evidence within a reasonable time that they have registered for and are paying applicable taxation and social security to the relevant national authorities
<br>
Important to note: The Individual Contractor shall be responsible for paying any tax levied by his/her Government or other entities on his/her UNHCR earnings. Under no circumstances shall UNHCR be responsible for paying or reimbursing such taxes.
<br>
<br>
Ministry of Foreign Affairs (MFA) Clearances and ID Cards:
<br>
Applications of non-Turkish candidates are subject to MFA clearance before any offer can be made. For cleared candidates who are recruited, MFA ID card applications will be processed while the issuance lies within the authority of the MFA.
<br>
<br>
Important to note: Once the MFA ID is issued, the time spent under an Individual Contract no longer counts toward eligibility for Turkish citizenship.
<br>
<br>
Application Requirements:
<br>
<br>
Applicants must ensure:
<br>
<br>
<ul><li>To apply for the vacancies timely through Workday. No late applications are accepted.
</li><li>To reflect their previous experience, language skills (including the mother tongue) and other assets in their Workday applicant profiles duly. Shortlisting is done based on the information provided in the applications only.
</li><li>To attach their valid residence permits (both sides visible) in case they are non-Turkish nationals.
</li></ul><br>
PLEASE DO NOT USE TURKISH CHARACTERS IN YOUR NAME &amp; SURNAME INFORMATION.
<br>
<br>
Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to successful reference checks and integrity clearance.
<br>
<br>
Only short-listed candidates will be notified. The recruitment process might include written test and/or oral interview for this job opening. No late applications will be accepted.
<br>
<br>
External candidates should be legally present in T&uuml;rkiye at the time of application, recruitment and hire.
<br>
<br>
Non-Turkish citizens are required to upload their residence permits or relevant documents under the &lsquo;Certifications&rsquo; section, by selecting the type as &lsquo;Personnel Administration &ndash; Other&rsquo;, in order to be considered for this job opening.
<br>
<br>
Applications by non-Turkish citizens will NOT be considered if a valid residence permit is not attached to the application.
<br>
<br>
For further information on how to apply, please visit &lsquo;UNHCR - Application and Selection&rsquo; page, at https://www.unhcr.org/how-to-apply.html.<br>
<p></p><h2 class="jobSectionHeader"><b>Standard Job Description
</b></h2><h2 class="jobSectionHeader"><b>Required Languages
</b></h2><p>,
</p><p>,
</p><h2 class="jobSectionHeader"><b>Desired Languages
</b></h2><p>,
</p><p>,
</p><h2 class="jobSectionHeader"><b>Additional Qualifications
</b></h2><p><i>Skills
</i></p><p><i>Education
</i></p><p><i>Certifications
</i></p><div><div><div><div><div><div><div><div><div><p><i>Work Experience
</i></p></div></div></div></div></div></div></div></div></div><p></p><p><b>Other information
</b></p>This position doesn't require a functional clearance<br>
<p><br>
<b>Remote
</b></p>No</div>

Senior Legal Associate

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Deadline for Applications
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>March 20, 2026
<p></p><p><b>Hardship Level (not applicable for home-based)
</b></p>A (least hardship)
<p></p><div><div><div><div><div><div><div><p><b>Family Type (not applicable for home-based)
</b></p></div></div></div></div></div></div></div><p></p>Family
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Staff Member / Affiliate Type
</b></p></div></div></div></div></div></div></div></div></div></div></div></div><div></div>CONTR Local Entry and Mid-Level Support
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Target Start Date
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>2026-04-01
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Terms of Reference
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>During the past 60 years, UNHCR and the Government of T&uuml;rkiye have been working together in close partnership. In 2013, T&uuml;rkiye adopted a new legislation, the Law on Foreigners and International Protection (LFIP) and established a central civilian authority in charge of procedures for foreigners. As the main partner of the Turkish State in the field of international protection, UNHCR T&uuml;rkiye provides support to the Presidency of Migration Management (PMM) and the relevant national institutions.
<br>
<br>
UNHCR Representation in T&uuml;rkiye operates through a Country Office based in Ankara, and through sub-offices and field offices in Gaziantep, Istanbul, Izmir, and Ankara, as well as field units.
<br>
<br>
Occupational Safety and Health Considerations
<br>
To view occupational safety and health considerations for specific duty stations, please visit this link:
<br>
https://wwwnc.cdc.gov/travel
<br>
<br>
Purpose and Scope of Assignment:
<br>
The Protection Associate will support the Protection Unit in the implementation of core protection functions, including individual case interventions, protection monitoring, data and information analysis, and drafting of guidance notes. The incumbent will contribute to the Unit&rsquo;s efforts to standardize and enhance the quality of protection responses, including those delivered by UNHCR partners.
<br>
S/he will be part of the team engaged in case processing and protection interventions, providing technical guidance to partners on individual cases and coordinating closely with technical and field units as well as public institutions.
<br>
<br>
The incumbent will also support the Unit&rsquo;s work in child protection, gender-based violence (GBV) prevention and response, and other specific protection interventions. S/he will contribute to the continuous improvement of case processing mechanisms, oversee the quality and compliance of protection responses implemented by partners, and provide internal reporting on identified gaps and areas requiring improvement.
<br>
<br>
As part of a team reviewing protection interventions, the incumbent will ensure compliance with applicable protection standards and procedures. The role requires close liaison with field units, partners, and relevant stakeholders to ensure that all steps in individual case processing are completed, referrals and protection interventions are carried out effectively, and appropriate follow-up is conducted to ensure resolution of cases.
<br>
<br>
The Protection Associate will contribute to evidence-based protection planning by consolidating and analysing thematic and operational data, including data related to persons with specific needs and other risk profiles. The position requires prior experience in contributing to protection monitoring frameworks and drafting analytical inputs for reporting, as well as a strong understanding of monitoring and evaluation (M&amp;E) principles to support results- and impact-based reporting and performance tracking. The incumbent will require to support the preparation and review of protection reports, analytical briefs, strategy documents, internal guidance and tools aimed at strengthening coordination and informed decision-making at country level.
<br>
<br>
Required qualifications, language(s) and work experience:
<br>
<ul><li>Bachelor's or equivalent or higher in Law, Political Science, International Relations, Social Sciences or a related field.
</li></ul><br>
Required/mandatory:
<br>
<br>
<ul><li>Research and Analytical Thinking
</li><li>Planning and Organizing
</li><li>Stakeholder Management
</li><li>Data collection, compilation and reporting
</li><li>Strong drafting skills
</li><li>Accountability
</li><li>Client &amp; results orientation
</li><li>Commitment to continuous learning
</li><li>Judgement and decision making
</li><li>Negotiation and conflict resolution
</li><li>Organizational awareness
</li><li>Stakeholder management
</li><li>Excellent knowledge of Turkish and fluency in English
</li><li>Strong interpersonal and communication skills
</li><li>Ability to work in a team
</li></ul><br>
Desirable:
<br>
<ul><li>Knowledge of other UN languages is an asset.
</li><li>Knowledge of International Refugee Law and Human Rights Law and ability to apply the relevant legal principles.
</li><li>Completion of the UNHCR Learning programmes or specific training relevant to functions of the position.
</li><li>Good knowledge of UNHCR financial rules, procedures and processes.
</li><li>Good computer skills
</li><li>Prior exposure to UNHCR refugee operations and functions relating to office
</li></ul>administration and programme activities.
<br>
<br>
Minimum years of work experience
<br>
Minimum 2 years of relevant professional experience in protection, asylum, migration management, or related areas.
<br>
<br>
Language
<br>
Required: Turkish mother tongue and excellent command of English
<br>
Desirable: Any other UN language (C1)
<br>
<br>
Monitoring and Progress Controls
<br>
The incumbent will receive guidance from the Senior Protection Officer in the operation and will be under the direct supervision of the Assistant Protection Officer. UNHCR Manual, Operations Plans, UN, and UNHCR financial/budgetary rules and regulations will guide the work of the Project Associate. S/he is expected to stay abreast of the challenges posed to the region by the political context, the UN and humanitarian reform, and institutional developments.
<br>
<br>
Individual Contractor Agreements
<br>
<br>
Definition:
<br>
Individual contractor is an individual engaged by UNHCR under a contract of limited duration to provide skills or knowledge for the performance of a specific task or piece of work and engaged under an individual contract issued directly by UNHCR. They are neither staff members of UNHCR under the Staff Regulations and Rules, nor Officials for the purpose of the Convention on the Privileges and Immunities of the United Nations of 13 February 1946.
<br>
<br>
Contract Duration/Renewal:
<br>
Any extension of an individual contract is subject to operational needs, satisfactory service, and availability of funds. There is no expectation of renewal or conversion of the individual contract beyond its expiry date.
<br>
<br>
Working Hours:
<br>
40 hours per week, inclusive of mandatory night shifts, possibility of work on weekends and official holidays as part of the assigned schedule.
<br>
<br>
Leave Entitlements:
<br>
Annual leave at the rate of two and a half working days per month.
<br>
Sick leave at the rate of two working days for each month of service.
<br>
<br>
Medical Coverage:
<br>
Cigna Health Insurance, also available optionally for eligible dependents subject to additional contribution rates.
<br>
<br>
Remuneration:
<br>
Remuneration at the level of the vacancy based on the International Civil Services Commission (ICSC) salary scale.
<br>
<br>
Legal Requirements:
<br>
Individual Contractors must comply with relevant local legislation, including but not limited to those relating to taxation, social security requirements, licenses, work permits and visas, and other details stipulated in the terms of their contract. UNHCR undertakes no liability for taxes and social security contributions, duties or other contributions payable by the individual contract holder on payments made under the individual contract. The individual contract holders will not be reimbursed such taxes or granted any other benefit, payment or subsidy which is not expressly provided for in the contract under which they are engaged. UNHCR may require the individual contract holder to provide evidence within a reasonable time that they have registered for and are paying applicable taxation and social security to the relevant national authorities
<br>
Important to note: The Individual Contractor shall be responsible for paying any tax levied by his/her Government or other entities on his/her UNHCR earnings. Under no circumstances shall UNHCR be responsible for paying or reimbursing such taxes.
<br>
<br>
Ministry of Foreign Affairs (MFA) Clearances and ID Cards:
<br>
Applications of non-Turkish candidates are subject to MFA clearance before any offer can be made. For cleared candidates who are recruited, MFA ID card applications will be processed while the issuance lies within the authority of the MFA.
<br>
<br>
Important to note: Once the MFA ID is issued, the time spent under an Individual Contract no longer counts toward eligibility for Turkish citizenship.
<br>
<br>
Application Requirements:
<br>
<br>
Applicants must ensure:
<br>
<br>
<ul><li>To apply for the vacancies timely through Workday. No late applications are accepted.
</li><li>To reflect their previous experience, language skills (including the mother tongue) and other assets in their Workday applicant profiles duly. Shortlisting is done based on the information provided in the applications only.
</li><li>To attach their valid residence permits (both sides visible) in case they are non-Turkish nationals.
</li></ul><br>
PLEASE DO NOT USE TURKISH CHARACTERS IN YOUR NAME &amp; SURNAME INFORMATION.
<br>
<br>
Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to successful reference checks and integrity clearance.
<br>
<br>
Only short-listed candidates will be notified. The recruitment process might include written test and/or oral interview for this job opening. No late applications will be accepted.
<br>
<br>
External candidates should be legally present in T&uuml;rkiye at the time of application, recruitment and hire.
<br>
<br>
Non-Turkish citizens are required to upload their residence permits or relevant documents under the &lsquo;Certifications&rsquo; section, by selecting the type as &lsquo;Personnel Administration &ndash; Other&rsquo;, in order to be considered for this job opening.
<br>
<br>
Applications by non-Turkish citizens will NOT be considered if a valid residence permit is not attached to the application.
<br>
<br>
For further information on how to apply, please visit &lsquo;UNHCR - Application and Selection&rsquo; page, at https://www.unhcr.org/how-to-apply.html.<br>
<p></p><h2 class="jobSectionHeader"><b>Standard Job Description
</b></h2><h2 class="jobSectionHeader"><b>Required Languages
</b></h2><p>,
</p><p>,
</p><h2 class="jobSectionHeader"><b>Desired Languages
</b></h2><p>,
</p><p>,
</p><h2 class="jobSectionHeader"><b>Additional Qualifications
</b></h2><p><i>Skills
</i></p><p><i>Education
</i></p><p><i>Certifications
</i></p><div><div><div><div><div><div><div><div><div><p><i>Work Experience
</i></p></div></div></div></div></div></div></div></div></div><p></p><p><b>Other information
</b></p>This position doesn't require a functional clearance<br>
<p><br>
<b>Remote
</b></p>No</div>

Protection Associate

<div>
 <p>
  <strong>
   About ZES
  </strong>
 </p>
 <p>
  Since 2018,
  <strong>
   Zes
  </strong>
  aims to help electric vehicle users and speed up the electric vehicle revolution in Turkey with its intracity and intercity stations. Besides the fast-charging services offered at open public spaces, upon demand, station installation is also available for users&rsquo; homes and offices. Zes is new, clean, and fast energy of the roads, with more than 4.000 fast charging stations all over Turkey. Powered by 100% renewable energy.
 </p>
 <p>
  Our Global brand,
  <strong>
   Electrip
  </strong>
  excels in charging point operations and energy efficiency services as a fresh brand. Having two strong pillars on energy and infrastructure; Electrip aims to contribute for a better world in line with Sustainable Development Goals (SDG). Starting with 6 countries in Europe, namely as Italy, France, Poland, Greece, Bulgaria and Croatia; Electrip will be soon in many countries worldwide. Electrip is dedicated to the development of innovative solutions to meet the needs of the present and shape the future, continuously expanding its service solutions and refining its customer-centered approach.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About Role
  </strong>
 </p>
 <p>
  We are looking for a Senior IT Infrastructure Specialist who will ensure the sustainable, secure, and high-performance management of our company&rsquo;s information technology infrastructure in line with our digital transformation goals.
 </p>
 <p>
  This role not only guarantees the operational continuity of our corporate IT systems but also contributes strategically to system security, user satisfaction, and process efficiency.
 </p>
 <p>
  As a key member of the IT team, the Senior Infrastructure Specialist will take an active role in all areas of system, network, security, hardware, licensing, supplier, and audit management, while also developing automation solutions to increase the efficiency of IT investments and digitalization projects.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Your main responsibilities will include, but aren&rsquo;t limited to:
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Ensure the installation, configuration, maintenance, and monitoring of servers, networks, firewalls, switches, access points, and other IT infrastructure components,
  </li>
  <li>
   Provide remote or on-site technical support to end users, prioritizing user satisfaction,
  </li>
  <li>
   Maintain up-to-date hardware and software inventories, and manage license tracking and compliance processes,
  </li>
  <li>
   Act as an administrator for Apple, Google, AWS, and IHS systems,
  </li>
  <li>
   Manage antivirus, backup, access control, and data protection processes in compliance with information security policies,
  </li>
  <li>
   Provide application and system support for IT projects; prepare project documentation and user training materials,
  </li>
  <li>
   Support IT budget tracking, consultancy costs, vendor contracts, and procurement processes.
  </li>
  <li>
   Identify digitalization opportunities and develop automation solutions (e.g., Power Automate, Workiom) to improve operational efficiency,
  </li>
  <li>
   Prepare documentation and ensure technical accuracy for internal and external IT audits,
  </li>
  <li>
   Conduct regular technical reporting, system health checks, and capacity planning activities,
  </li>
  <li>
   Prepare technical specifications for IT procurements and contribute to technical evaluations during the bidding process,
  </li>
  <li>
   Manage service levels (SLA) and contractual obligations through effective communication with vendors and consulting partners,
  </li>
  <li>
   Operate in compliance with Occupational Health and Safety (OHS) and environmental regulations, ensuring necessary reporting.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in computer engineering, Software Engineering, Electrical &amp; Electronics Engineering, Information Technology Management, Management Information Systems, or related fields,
  </li>
  <li>
   Minimum 5 years of experience in end-user support, system administration, and vendor management,
  </li>
  <li>
   Strong knowledge of Windows Server, Active Directory, Office 365, network protocols, and system administration,
  </li>
  <li>
   Familiar with information security principles (firewall, antivirus, VPN, backup systems, access control, etc.),
  </li>
  <li>
   Experience in license management, IT asset tracking, and documentation processes,
  </li>
  <li>
   Preferably certified in ITIL, CompTIA, or Microsoft technologies,
  </li>
  <li>
   Strong communication skills, solution-oriented, and a collaborative team player,
  </li>
  <li>
   Fluency in both Turkish and English.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Should You Join ZES ?
  </strong>
 </p>
 <ul>
  <li>
   Become a part of Turkey's leading electric vehicle charging and energy solutions company,
  </li>
  <li>
   Promote projects that contribute to a more sustainable future,
  </li>
  <li>
   Collaborate with innovative, dynamic, and passionate teams.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    As a candidate, all communication between you and our company is protected according to GDPR. You can click on the link "https://electripglobal.com/candidate-privacy-policy" for details.
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Our company supports Gender Equality. Our company does not make any discrimination based on reasons such as gender, religion, language, race, ethnicity in all processes starting from recruitment.
   </em>
  </strong>
 </p>
 <p>
 </p>
</div>


Senior IT Infrastructure Specialist

Correlation One

<div><p><b>Correlation One develops workforce skills for the AI economy</b></p>
<p>
Enterprises and governments work with us to develop talent and close critical data, digital, and technology skills gaps. Our global programs, including training programs and data competitions, also empower underrepresented communities and accelerate careers.</p>
<p>
Our mission is to create equal access to the data-driven jobs of the future. We partner with top employers and government organizations to make that a reality, including Amazon, Coca-Cola, Johnson &amp; Johnson, the U.S. State Department, and the U.S. Department of Defense.</p>
<p>
Our skills training programs are 100% free for learners and are delivered virtually by industry experts to minimize traditional barriers to career advancement. We take pride in fostering supportive, human-led, group learning environments that build technical proficiency and confidence in participants.</p>
<p>
Join us and let's shape the AI Economy together!</p>
<p><b>
Your Impact:</b></p>
<p>
As a Program Manager (PM) at Correlation One, you will contribute to the success of our live, online training programs by managing key aspects of program delivery and supporting the Program Operations team in strategic initiatives. You will play a crucial role in the preparation, launch, and ongoing management of global training programs including in Japan and Australia, with the potential to support programs in Europe and the Americas. You will ensure effective collaboration across teams and exceptional customer service.</p>
<p>
The ideal candidate is an excellent project and program manager and is able to execute simultaneous competing deadlines and tasks involving multiple stakeholders. This role will support the preparation and launch of Correlation One training programs, including application setup and management, instructional staff hiring, cross-functional team collaboration, and client communication.</p>
<p>
Reporting to a Senior Program Manager, this position requires a motivated individual with program management experience. A successful PM is a quick learner with a strong work ethic who takes initiative and is able to navigate ambiguity productively and patiently. They have an interest in changing lives through education and a desire to work on larger and/or different programs as we continue to scale. Correlation One is a company where creativity, initiative, collaboration, and communication are valued.</p>
<p><b>
Key Responsibilities:</b></p>
<p><b>
Program Management</b></p>
<ul>
<li>Assist in the preparation and launch of training programs, handling application setup, client communications, and managing instructional staff hiring processes.</li>
<li>Oversee multiple programs simultaneously, managing project timelines and ensuring seamless execution.</li>
<li>Support the Senior Operations Team in developing and implementing strategic initiatives to enhance program impact, experience, and scalability.</li>
<li>Facilitate a successful admissions process, which includes application setup and launch, applicant pipeline monitoring and reporting, and marketing initiatives, Q&amp;A sessions, and/or any necessary applicant support to ensure strong enrollment.</li>
<li>Manage the instructional contractor screening, review, and hiring processes for Teaching Assistants and Lead Instructors.</li>
<li>Manage the live, online training programs (typically 12-20 weeks in length), ensuring learners, teaching assistants, instructors, and other stakeholders engage and benefit from the program.</li>
<li>Monitor learners' progress in the course while providing support for instructors and other contractual staff.</li>
<li>Ensure stakeholders are fulfilling their role's responsibilities and course technology is functioning appropriately.</li>
<li>Create a friendly, professional learning environment by troubleshooting learner needs and responding to all inquiries in a timely, professional manner.</li>
</ul>
<p><b>Admissions Process:</b></p>
<ul>
<li>Contribute to a successful admissions process, including application setup, monitoring applicant pipelines, responding to Zendesk inquiries, and participating in marketing initiatives.</li>
<li>Work collaboratively with the Senior Program Manager on Q&amp;A sessions and applicant support to ensure strong enrollment.</li>
</ul>
<p><b>Team Leadership and Development:</b></p>
<ul>
<li>Manage and provide guidance to a small team of 1-2 Operations Analysts.</li>
<li>Foster a collaborative and innovative team culture, encouraging continuous learning and development.</li>
<li>Provide ongoing feedback, career development, and mentorship to team members.</li>
</ul>
<p><b>Client Relationship Management:</b></p>
<ul>
<li>Support the Senior Program Manager in cultivating and strengthening relationships with clients, ensuring their unique needs are met.</li>
<li>Collaborate with the Senior Program Manager to address client concerns and identify opportunities for program enhancements.</li>
</ul>
<p><b>Cross-functional Collaboration:</b></p>
<ul>
<li>Collaborate with various teams, including Business Operations, Curriculum, Professional Development, Account Management, and others, to ensure coordinated program execution.</li>
<li>Provide input to drive improvements in the overall training program ecosystem.</li>
</ul>
<p><b>Strategic Insight and Reporting:</b></p>
<ul>
<li>Contribute to the analysis of program performance metrics and provide insights to senior leadership.</li>
<li>Assist in reporting on program developments, successes, and challenges, contributing to data-driven decision-making processes.</li>
</ul>
<p><b>Continuous Improvement:</b></p>
<ul>
<li>Identify opportunities for process optimization and innovation, driving continuous improvement in program delivery and experience.</li>
<li>Implement best practices and lessons learned from previous programs to enhance overall effectiveness.</li>
</ul>
<p><b>Your Expertise:</b></p>
<ul>
<li>Must possess JLPT N2 (N1 preferred) certification or equivalent professional experience. Must demonstrate mastery of Keigo (honorific Japanese) in both spoken and written forms, with the ability to lead complex negotiations and deliver presentations in professional Japanese.</li>
<li>Bachelor's degree preferred; Master's degree in a relevant field is a plus.</li>
<li>3-5 years of experience in program management, with at least 1 directly in an educational or training institution.</li>
<li>Experience leading and managing teams, demonstrating autonomy and success.</li>
<li>Proficient in Google Suite, MS Office Suite, Slack, and Zoom.</li>
<li>Experience with Data analysis, CRM or Salesforce, and other education-related software is a plus.</li>
</ul>
<p><b>Where you are and time commitment</b></p>
<ul>
<li>This role is remote with a preference for candidates based in Europe, MENA or LatAm.</li>
<li>Working hours are approximately 4:00AM ET - 12:00PM ET.</li>
<li>Given the nature of adult learners, occasional work on Saturdays is required. Compensatory time off is provided for this work.</li>
</ul>
<p><b>How we support our people</b></p>
<ul>
<li>Insurance or subsidies based on country</li>
<li>Retirement plan based on country</li>
<li>Unlimited Time Off, with a minimum time off recommendation</li>
<li>Company-paid holidays</li>
<li>Official company-wide holiday for the last week of the calendar year</li>
<li>Access to free data skills training through our programs</li>
<li>A company culture that empowers individuals and embraces diversity through its core mission</li>
</ul>
<p>The compensation range for this position is specific to location and takes into account the wide range of factors that are considered in making compensation decisions. These factors include (but are not limited to) location, experience, education and skill sets.</p>
<p><b>
Correlation One's Commitment</b></p>
<p>
Correlation One is proud to be an Equal Opportunity Employer and is committed to providing equal opportunity for all employees and applicants. Correlation One provides a work environment free of discrimination and harassment. Employment decisions at Correlation One are based solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants to bring their unique skills, experiences, and outlook to our work environment.</p>
<p>
Correlation One is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Correlation One strives to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidates@correlation-one.com.</p><br>
<p></p>
<p>
#LI-DNI<br>
#noad</p></div>

Education Program Manager

Routres

<p><b>Routres International is an AI-powered digital commodities marketplace transforming the way global steel trade operates. By combining intelligent automation, real-time data, and intuitive user experience, we simplify procurement, optimize pricing, and accelerate deal-making for buyers and suppliers worldwide. Our platform enables faster transactions, transparent negotiations, and smart decision-making all within one unified digital ecosystem designed to bring efficiency, clarity, and innovation to the steel industry.</b></p><p><b>1. Role Summary</b></p><p>The Contract Operations Manager is responsible for overseeing the full lifecycle of commercial contracts and order management processes. This role ensures that all agreements are accurately prepared, reviewed, and negotiated in alignment with company policies and commercial objectives. Working closely with suppliers, logistics teams, and customers, the Contract Manager coordinates production timelines, shipment schedules, and delivery performance to guarantee operational accuracy and efficiency. The position also manages documentation, tracks order progress, resolves commercial and operational issues/claims, and provides regular reporting to support decision-making. A focus on risk mitigation, proactive problem-solving, and continuous process improvement is essential to drive optimal commercial and operational outcomes. This role works closely with all internal departments of the company: legal, operations, logistics, analytics, sales and procurement.</p><p><b>2. Responsibilities:</b></p><p><b>1. Marketplace Operations &amp; Order Fulfillment</b></p><p>&middot; Manage the complete lifecycle of buyer&ndash;supplier transactions on the marketplace, ensuring accuracy, transparency, and on-time execution.</p><p>&middot; Monitor key operational KPIs (order fulfillment rates, lead times, error rates)</p><p><b>2. Team Collaboration &amp; Leadership</b></p><p>&middot; Work closely with Sales, Procurement, Finance, Compliance, and Technology to align operational processes with business objectives.</p><p>&middot; Lead and coordinate a cross-functional operations team, including logistics, procurement support, and order management.</p><p>&middot; Oversee and coordinate day-to-day operational activities across the team.</p><p><b>3. Contract Negotiations &amp; Coordination &amp; Claims</b></p><p>&middot; Draft, review, and manage commercial contracts and related documentation in coordination with suppliers and customers. Ensure all terms align with company policies and commercial objectives.</p><p>&middot; Participate in negotiations with suppliers and customers to secure favorable terms, mitigate risks, and ensure compliance with internal guidelines.</p><p>&middot; Collaborate with suppliers, logistics teams, and customers to monitor production schedules, shipment timelines, and delivery performance.</p><p>&middot; Maintain complete and accurate records for all operational documents, including purchase orders, specifications, invoices, and shipment records.</p><p>&middot; Handle and document supplier and customer requests, modifications, and claims. Ensure claims are resolved efficiently and in accordance with company policies.</p><p><b>4. Reporting &amp; Process Improvement:</b><br/>Provide management with regular updates on order and contract status, identify potential risks or delays, and recommend process improvements to enhance operational efficiency.</p><p><b>Required Qualifications</b></p><p>&middot; <b>Bachelor&rsquo;s degree</b> in Law, International Trade, Business Administration, Supply Chain, Operations, or a related field.</p><p>&middot; <b>3+ years of experience</b> in operations, logistics, supply chain, or marketplace operations or trading companies</p><p>&middot; <b>Strong analytical skills</b>, with the ability to interpret KPIs, identify process inefficiencies, and propose data-driven improvements.</p><p>&middot; <b>Experience with digital tools</b>, including ERP systems, CRM platforms, workflow automation tools, and advanced Excel/Google Sheets.</p><p>&middot; <b>Knowledge of international trade and logistics</b>, including shipping terms, customs processes, and global supply chain workflows.</p><p>&middot; <b>Excellent communication skills</b>, with the ability to manage relationships and collaborate effectively with suppliers, clients, and cross-functional teams.</p><p>&middot; <b>Strong organizational and multitasking ability</b>, capable of handling multiple orders and projects simultaneously with high accuracy.</p><p>&middot; <b>Problem-solving and decision-making skills</b>, with a proactive and solution-oriented mindset to resolve operational issues quickly and efficiently</p><p>&middot; <b>Languages</b>: Fluency in English (Spanish is a plus) and willingness to travel when required.</p><p>Job Type: Full-time</p><p>Pay: 80,000.00TRY - 170,000.00TRY per month</p><p>Application Question(s):</p><ul><li>Do you have 3&ndash;5+ years of operations experience in steel, commodities, supply chain, logistics, or digital marketplaces?</li><li>Rate your experience managing the full contract lifecycle (drafting, reviewing, negotiating, execution).</li></ul><p>⭐ 1&ndash;5</p><ul><li>Do you have experience working with international suppliers or clients (Latin America, Europe, Asia)?</li></ul><p>✔ Yes / No</p><ul><li>Rate your proficiency in CRM tools, Excel, or Google Sheets for commercial analysis and reporting.</li></ul><p>⭐ 1&ndash;5</p><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul><p>Work Location: Hybrid remote in Ankara (Ankara)</p>

Contract Operations Manager

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Deadline for Applications
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>March 20, 2026
<p></p><p><b>Hardship Level (not applicable for home-based)
</b></p>A (least hardship)
<p></p><div><div><div><div><div><div><div><p><b>Family Type (not applicable for home-based)
</b></p></div></div></div></div></div></div></div><p></p>Family
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Staff Member / Affiliate Type
</b></p></div></div></div></div></div></div></div></div></div></div></div></div><div></div>CONTR Local Entry and Mid-Level Support
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Target Start Date
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>2026-04-01
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Terms of Reference
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>General Background of Project or Assignment, Operational Context:
<br>
<br>
The Senior Admin/Finance Assistant provides dedicated administrative, travel and financial support to the FRIT Protection Project. The position supports project staff, affiliate workforce, partners, and external participants involved in Protection Project related missions, events, workshops and meetings. The incumbent works under the supervision of Associate Finance Officer and liaises closely with respective units and external service providers to ensure timely and accurate processing of travel arrangements, payments, and event-related expenditures in line with UNHCR rules and donor requirements.
<br>
<br>
Purpose and Scope of Assignment:
<br>
<br>
Concise and detailed description of activities, including measurable outputs and delivery dates, impact indicators (what qualitative and quantitative results would be achieved upon completion of individual contract), performance indicators (timelines, value of the service rendered in relation to the cost, timeliness) and work plan:
<br>
<br>
The purpose of this assignment is to provide administrative, financial, travel, and logistical support to ensure the effective and compliant implementation of the Protection Project. The contractor will manage official travel for project staff and participants&mdash;preparing and processing Travel Authorizations, advances, and claims; ensuring timely payments in Cloud ERP; and advising on travel entitlements and procedures.
<br>
<br>
The role also includes administrative and logistical support for project related events, workshops, coordination meetings, and missions. The contractor will process participant entitlements, maintain accurate records and documentation related to travel, missions, and event expenditures, and monitor costs against approved budgets. Routine administrative correspondence will be prepared as required.
<br>
<br>
All duties will be performed in alignment with UNHCR administrative instructions, financial regulations, and donor requirements. The contractor will liaise with internal units and external counterparts to resolve routine operational issues and perform additional related tasks to support the smooth implementation of the Protection Project.
<br>
<br>
Required qualifications, language(s) and work experience:
<br>
Degree: Bachelor&rsquo;s degree (or equivalent) with one (1) year of relevant experience. Bachelor's Degree in Finance, Business Management, International Relations or a related field.
<br>
<br>
Desirable:
<br>
<ul><li>Experience in travel administration finance or general administrative support.
</li><li>Familiarity with processing travel entitlements, payments and claims.
</li><li>Experience in supporting meetings, workshops or project-related events is an asset.
</li><li>Experience with the United Nations or non governmental organizations is considered an asset.
</li><li>Knowledge of ERP systems is considered an asset.
</li></ul><br>
Field of expertise, competencies:
<br>
Required/mandatory:
<br>
Accountability
<br>
Communication
<br>
Organizational Awareness
<br>
Teamwork &amp; Collaboration
<br>
Commitment to Continuous Learning
<br>
Client &amp; Result Orientation
<br>
Analytical Thinking
<br>
Technological Awareness
<br>
Planning and Organizing
<br>
<br>
Language: Knowledge of English and the UN working language of the duty station and knowledge of the local language is an asset.
<br>
Required: English
<br>
Desirable: Turkish
<br>
<br>
Monitoring and Progress Controls
<br>
<br>
The contractor&rsquo;s performance will be monitored through timely delivery of assigned tasks, accuracy of documentation, compliance with UNHCR administrative and financial procedures, and responsiveness to operational needs. Regular reviews of travel processing, event support, reporting requirements, and record keeping will serve as key indicators of progress.
<br>
<br>
Performance will be assessed in line with the following core competencies:
<br>
<ul><li>Accountability: Delivering outputs on time, ensuring accuracy, and adhering to established rules and procedures.
</li><li>Communication: Providing clear updates, timely responses, and effective guidance for staff and participants.
</li><li>Organizational Awareness: Applying UNHCR policies correctly and maintaining compliance with internal and donor requirements.
</li><li>Teamwork and Collaboration: Coordinating effectively with colleagues, internal units, and external partners.
</li><li>Client and Results Orientation: Providing efficient, service focused support that meets operational needs.
</li><li>Commitment to Continuous Learning: Incorporating feedback, adapting to procedural updates, and improving work processes.
</li></ul><br>
Monitoring will be conducted through regular reviews, examination of completed deliverables, and verification of adherence to timelines and quality standards.
<br>
<br>
Individual Contractor Agreements
<br>
<br>
Definition:
<br>
<br>
Individual contractor is an individual engaged by UNHCR under a contract of limited duration to provide skills or knowledge for the performance of a specific task or piece of work and engaged under an individual contract issued directly by UNHCR. They are neither staff members of UNHCR under the Staff Regulations and Rules, nor Officials for the purpose of the Convention on the Privileges and Immunities of the United Nations of 13 February 1946.
<br>
<br>
Contract Duration/Renewal:
<br>
<br>
Any extension of an individual contract is subject to operational needs, satisfactory service, and availability of funds. There is no expectation of renewal or conversion of the individual contract beyond its expiry date.
<br>
<br>
Working Hours:
<br>
<br>
40 hours per week, inclusive of mandatory night shifts, possibility of work on weekends and official holidays as part of the assigned schedule.
<br>
<br>
Leave Entitlements:
<br>
<br>
Annual leave at the rate of two and a half working days per month.
<br>
Sick leave at the rate of two working days for each month of service.
<br>
<br>
Medical Coverage:
<br>
<br>
Cigna Health Insurance, also available optionally for eligible dependents subject to additional contribution rates.
<br>
<br>
Remuneration:
<br>
<br>
Remuneration at the level of the vacancy based on the International Civil Services Commission (ICSC) salary scale.
<br>
<br>
Legal Requirements:
<br>
<br>
Individual Contractors must comply with relevant local legislation, including but not limited to those relating to taxation, social security requirements, licenses, work permits and visas, and other details stipulated in the terms of their contract. UNHCR undertakes no liability for taxes and social security contributions, duties or other contributions payable by the individual contract holder on payments made under the individual contract. The individual contract holders will not be reimbursed such taxes or granted any other benefit, payment or subsidy which is not expressly provided for in the contract under which they are engaged. UNHCR may require the individual contract holder to provide evidence within a reasonable time that they have registered for and are paying applicable taxation and social security to the relevant national authorities
<br>
Important to note: The Individual Contractor shall be responsible for paying any tax levied by his/her Government or other entities on his/her UNHCR earnings. Under no circumstances shall UNHCR be responsible for paying or reimbursing such taxes.
<br>
<br>
Ministry of Foreign Affairs (MFA) Clearances and ID Cards:
<br>
<br>
Applications of non-Turkish candidates are subject to MFA clearance before any offer can be made. For cleared candidates who are recruited, MFA ID card applications will be processed while the issuance lies within the authority of the MFA.
<br>
<br>
Important to note: Once the MFA ID is issued, the time spent under an Individual Contract no longer counts toward eligibility for Turkish citizenship.
<br>
<br>
Application Requirements:
<br>
<br>
Applicants must ensure:
<br>
<br>
<ul><li>To apply for the vacancies timely through Workday. No late applications are
</li></ul>accepted.
<br>
<ul><li>To reflect their previous experience, language skills (including the mother tongue) and other assets in their Workday applicant profiles duly. Shortlisting is done based on the information provided in the applications only.
</li><li>To attach their valid residence permits (both sides visible) in case they are non-Turkish nationals.
</li></ul><br>
PLEASE DO NOT USE TURKISH CHARACTERS IN YOUR NAME &amp; SURNAME INFORMATION.
<br>
<br>
Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to successful reference checks and integrity clearance.
<br>
<br>
UNHCR does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing, training, or any other fees).
<br>
Only short-listed candidates will be notified. The recruitment process might include a written test and/or oral interview for this job opening. No late applications will be accepted.
<br>
<br>
External candidates should be legally present in T&uuml;rkiye at the time of application, recruitment, and hire.
<br>
<br>
Non-Turkish citizens are required to upload their residence permits or relevant documents under the &lsquo;Certifications&rsquo; section, by selecting the type as &lsquo;Personnel Administration &ndash; Other&rsquo;, in order to be considered for this job opening.
<br>
<br>
Applications by non-Turkish citizens will NOT be considered if a valid residence permit is not attached to the application.
<br>
<br>
For further information on how to apply, please visit the &lsquo;UNHCR - Application and Selection&rsquo; page at https://www.unhcr.org/how-to-apply.html.<br>
<p></p><h2 class="jobSectionHeader"><b>Standard Job Description
</b></h2><h2 class="jobSectionHeader"><b>Required Languages
</b></h2><p>,
</p><p>,
</p><h2 class="jobSectionHeader"><b>Desired Languages
</b></h2><p>,
</p><p>,
</p><h2 class="jobSectionHeader"><b>Additional Qualifications
</b></h2><p><i>Skills
</i></p><p><i>Education
</i></p><p><i>Certifications
</i></p><div><div><div><div><div><div><div><div><div><p><i>Work Experience
</i></p></div></div></div></div></div></div></div></div></div><p></p><p><b>Other information
</b></p>This position doesn't require a functional clearance<br>
<p><br>
<b>Remote
</b></p>No</div>

Senior Admin/Finance Assistant

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