operations manager

senior operations manager

Concentrix

<div>Job Title:
Senior Operations Manager
Job Description<h2 class="jobSectionHeader">
Essential Functions/Core Responsibilities</h2><ul><li>Maintain and grow revenue of program(s); responsible for profitability including revenue, margins, billing, seat utilization and retention</li></ul><ul><li> 
Ensures program has proficient training, staff development, and effective employee relation/recognition programs</li></ul><ul><li> 
Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization&rsquo;s policies and applicable legal requirements</li></ul><ul><li> 
Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance</li></ul><ul><li> 
Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed</li></ul><ul><li> 
Ensure that the operations is in compliance with active contracts</li></ul><ul><li> 
Oversee client relationships; facilitate open communications, understand client perspectives/expectations, and monitor client satisfaction</li></ul><ul><li> 
Partnering with Business Development to leverage and expand new business from client(s)</li></ul><ul><li> 
Conduct regular one-on-ones with direct reports to review individual performance, the performance of their teams and offer on-going developmental support</li></ul><ul><li> 
Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner</li></ul><ul><li> 
Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement</li></ul><ul><li> 
Maintain relationships with strategic vendors in order to facilitate open communications, understand changing technologies and stay abreast of industry trends</li></ul><ul><li> 
Participate in opportunity review calls for new business and facilitate site visits from potential clients, keep up to date through trade shows, industry events, and related activities</li></ul><ul><li> 
Host Business reviews on regular basis, communicate the overall objectives within common reports (service reports and Operational Efficiency Reports), ensure that customer, operational and capacity requirements are addressed (i.e. Telecommunications, Information Technology, Legal, HR, Finance, Facilities), hold weekly meetings with all functional leaders and direct reports reviewing site operations, needs, and upcoming events</li></ul><h2 class="jobSectionHeader"> 
Candidate Profile</h2>
Verbal and written English language skills at B2 level is a must requirement<ul><li>Significant experience managing an operation within the call centre industry</li></ul><ul><li> 
Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish specific goals</li></ul><ul><li> 
Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback</li></ul><ul><li> 
Demonstrated ability to implement Change; flexibility to quickly adapt to changing business needs</li></ul><ul><li> 
Work well under pressure and follow through on items to completion while maintaining professional demeanor</li></ul><ul><li> 
Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates</li></ul><ul><li> 
Proven ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment</li></ul><ul><li> 
Demonstrated ability to mentor, coach and provide direction to a team of employees</li></ul><ul><li> 
Demonstrated ability to take initiative and ownership with focus on continuous improvement</li></ul><ul><li> 
Demonstrated ability to foster customer service disposition and sense of professionalism for self and team</li></ul><ul><li> 
Willingness to work a flexible schedule</li></ul><h2 class="jobSectionHeader"> 
Career Framework Role</h2>
Provides leadership to managers, supervisors and/or professional staff. Is accountable for the performance and results of multiple related units. Recommends operational objectives and develops departmental plans, including business, production and/or organizational priorities. Controls resources and policy formation in area of responsibility. Decisions are guided by resource availability and functional objectives. Develops and administers performance requirements; may have budget responsibilities.
Location:
TUR - IZMIRMERKEZ1 - SAKARYA AKCAY CAD DIS KAPI NO:99/3 GAZIEMIR IZMIR
Language Requirements:
English (Required)
Time Type:
Full time2025-09-15
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Senior Operations Manager

Knauf Türkiye

<div>
 
 
 PFT Supply Chain Manager - &Idot;zmir
 
 
 
 
 
 
 
 Knauf stands for opportunity
 
 . We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within the Knauf PFT Team could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.
 
 
 
 
 
 We are a global manufacturer of construction materials and within our Group, our
 
 41,500 team members
 
 in
 
 90 countries
 
 across
 
 300 sites
 
 provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.
 
 
 
 
 
 Knauf T&uuml;rkiye is proud to be part of the Knauf Group. We have a 30-year heritage in high quality, market-leading gypsum building products manufacturing and have big plans for the future. Our global reach in 90 countries continues to grow and we are looking for passionate, ambitious people to help us achieve our goals. We are all led by the same core values and believe in the powerful potential of large companies to have a positive impact on the world.
 
 We are now looking for another team mate to join us in &Idot;zmir as Supply Chain Manager.
 
 
 
 
 
 
 
 Can you say &lsquo;yes&rsquo;?
 
 
 
 Do you treat your colleagues with respect?
 
 
 Do you always have the customer in mind?
 
 
 Do you act with future generations in mind?
 
 
 Do you like to seek out opportunities to grow and develop?
 
 
 Do you have a proven track record of delivering results?
 
 
 
 
 
 
 What you&rsquo;ll be doing:
 
 
 <ul>
 <li>
 Leading and coordinating all operational areas outside of production, including purchasing, production planning, and logistics
 </li>
 <li>
 Coordinating purchasing activities with the Central Purchasing Department
 </li>
 <li>
 Supporting Central Purchasing in supplier development and evaluation processes
 </li>
 <li>
 Managing and coordinating indirect purchasing activities, ensuring cost efficiency and compliance
 </li>
 <li>
 Coordinating shipments and logistics operations with Central teams, ensuring timely deliveries and customer satisfaction
 </li>
 <li>
 Overseeing the coordination of sales orders with production and purchasing planning operations
 </li>
 <li>
 Ensuring smooth material flow across the supply chain to support production and customer requirements
 </li>
 <li>
 Monitoring and improving supply chain KPIs (delivery performance, cost efficiency, stock levels, etc.)
 </li>
 <li>
 Implementing best practices in supply chain management, leveraging Lean principles where applicable
 </li>
 <li>
 Managing relationships with suppliers, logistics providers, and internal stakeholders
 </li>
 <li>
 Ensuring all supply chain processes are fully compliant with Free Zone regulations and incentive frameworks
 </li>
 <li>
 Preparing reports and analyses for senior management and providing insights for strategic decisions.
 </li>
 </ul>
 
 
 
 
 
 What we&rsquo;d love for you to have:
 
 
 
 We are interested in you as a person: your attitude, behaviors and values. As long as you have the willingness to learn anything you need for the role that you don't already have, we'd love to speak to you. If you have experience in the following areas &ndash; this is an added advantage:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Economics, Industrial Engineering, Supply Chain Management, or a related field; a Master&rsquo;s degree is preferable
 </li>
 <li>
 7&ndash;10 years of progressive experience in a similar supply chain leadership role
 </li>
 <li>
 Strong knowledge of purchasing, production planning, and logistics processes
 </li>
 <li>
 Hands-on experience in indirect purchasing management and supplier development
 </li>
 <li>
 Experience in coordinating cross-functional operations and working with global teams
 </li>
 <li>
 Knowledge and/or hands-on experience with Free Zone regulations and incentives,
 </li>
 <li>
 Strong communication and stakeholder management skills with a collaborative mindset,
 </li>
 <li>
 Experience in new factory establishment and greenfield supply chain operations is a strong plus
 </li>
 <li>
 Strong problem-solving, analytical, and decision-making skills
 </li>
 <li>
 Proficiency in SAP and Microsoft Office applications
 </li>
 <li>
 Fluent in English; German is a strong plus
 </li>
 <li>
 Residency in &Idot;zmir or willingness to relocate
 </li>
 </ul>
 
 
 
 
 
 What happens next?
 
 
 
 We appreciate that your time is precious and applying for a new job can be a lengthy process - so we have committed to replying to your application as soon as possible.
 
</div>

PFT Supply Chain Manager - İzmir

Peoployed HR

&#304;&#351; ilan&#305; hakk&#305;ndaWe are expanding our Automation Team and looking for a hands-on Senior Automation Engineer.In this role, your responsibilities will include:<ul><li>Designing and developing PLC, SCADA, and HMI applications</li><li>Implementing advanced motion and servo control solutions (Siemens &amp; Beckhoff)</li><li>Coordinating and leading UAT (User Acceptance Test) processes with customers</li><li>Commissioning and troubleshooting systems on site</li><li>Collaborating with the Software Department to deliver integrated IIoT projects</li></ul>What we are looking for:<ul><li>5+ years of experience in industrial automation projects</li><li>Strong knowledge of Siemens S7 (Simatic Manager, TIA Portal) and Beckhoff (TwinCAT2/3)</li><li>Proficiency in HMI/SCADA systems (WinCC, WinCC Flexible, TIA Portal)</li><li>Experience in motion control, servo systems, and industrial communication protocols (Profinet, Modbus, EtherCAT, etc.)</li><li>Familiarity with E-Plan for electrical drawings</li><li>Experience in selecting and applying field instrumentation (sensors, transmitters, etc.) in automation projects</li><li>Strong analytical thinking, problem-solving, and project management skills</li><li>Good command of English, with no restrictions on domestic &amp; international travel</li><li>Based in or willing to relocate to &#304;zmir</li></ul>If you are looking for a dynamic role where you will design, develop, test, and deliver automation solutions from start to finish, while working side by side with software engineers on cutting-edge IIoT projects, we&rsquo;d love to meet you.&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;

Senior Automation Engineer

<div>
 
 &ldquo;We are looking for an Operations Manager to take part in global processes for our leading company in the industrial automation sector.&rdquo;
 
 
 
 Job description
 
 
 
 Project review meetings
 
 
 Follow-up on ongoing tasks in the AI&amp;T department
 
 
 Annual budgeting activities for departments within operations
 
 
 Annual leave planning for departments within operations
 
 
 Setting PPD (Performance and Personal Development) goals for relevant personnel in operational departments
 
 
 Addressing needs and requests from departments within operations
 
 
 Supporting departments outside the operations scope
 
 
 Responding to local customer requests
 
 
 Complying with defined occupational health and safety and environmental protection rules; reporting identified hazards and risks
 
 
 Ensuring the availability of necessary resources for the establishment, implementation, sustainability, and improvement of the Occupational Health and Safety (OHS) management system, and ensuring it is integrated across all departments
 
 
 Acting as the employer&rsquo;s representative to establish the OHS Committee and coordinate the legal efforts to reduce workplace accidents and occupational diseases, and ensuring their implementation
 
 
 
 
 
 
 Qualifications:
 
 
 
 Graduated from the Engineering Faculties of universities, preferably in Mechanical, Electrical-Electronics, Mechatronics, Materials Engineering, or related departments.
 
 
 At least 15 years of experience in the manufacturing industry, preferably in automation, including a minimum of 5 years in a managerial position
 
 
 Advanced proficiency in English (speaking, writing, reading, and comprehension); preferably knowledge of Italian as a second foreign language.
 
 
 Proficiency in AutoCAD, SolidWorks, ERP systems, and MS Office applications.
 
</div>

Operations Manager

Swissôtel

<div>&#304;&#351; Tan&#305;m&#305;<ul><li> 
To consistently offer professional, friendly, and engaging service to all guests</li><li>
To assist the Spa Manager in the day-to-day operations of the Spa and Fitness areas, ensuring all service standards are met</li><li>
To supervise Spa &amp; Fitness staff, ensuring smooth daily operations and team motivation</li><li>
To support the promotion and selling of Spa and Fitness programs to individual guests and groups</li><li>
To handle guest feedback and ensure a high level of guest satisfaction</li><li>
To assist with administrative and operational tasks as required by management</li></ul> 
Nitelikler<ul><li> 
Previous supervisory or team leader experience within a Spa or Fitness Facility, preferably in a multinational environment</li><li>
Background in Sports Management, Fitness, Public Relations orHospitality fields will be considered an asset</li><li>
University/College degree in Tourism/Hotel Management, Sports Management, or related disciplines is required</li><li>
Computer literacy in Microsoft Windows applications is required</li><li>
Strong sense of teamwork and ability to motivate team members</li><li>
Excellent guest relations and customer service approach</li><li>
Energetic, sportive, and outgoing personality suitable for a wellness &amp; leisure environmen</li></ul></div>

SPA Supervisor

Nordex Group Türkiye

<div>
 Nordex is global leader in wind turbine manufacturing, and we are excited to announce that we are expanding our footprint in T&uuml;rkiye with a new blade production plant in &Idot;zmir. As we are growing with a new production plant, we are looking for a qualified &amp; experienced Plant Manager to be responsible for the following daily operations.
 
 
 Responsibilities:
 
 &bull; Lead the plant to achieve production objectives while ensuring full compliance with Nordex&rsquo;s safety, quality, budgeting, and environmental standards.
 
 &bull; Oversee blade manufacturing operations by delegating responsibilities effectively through key managers.
 
 &bull; Manage plant resources including personnel and equipment to support all operational areas efficiently.
 
 &bull; Foster a strong Safety and Quality culture by defining and implementing relevant measures.
 
 &bull; Drive continuous improvement by applying LEAN manufacturing and Six Sigma methodologies, ensuring world-class production standards.
 
 &bull; Collaborate with headquarters and the local management team to implement and monitor key improvement initiatives.
 
 &bull; Develop and execute strategies for business growth and process optimization, aiming to maximize output and minimize costs without compromising safety or quality.
 
 &bull; Monitor financial performance and operational systems to ensure transparency and alignment with strategic goals.
 
 &bull; Ensure company policies, standards, and applicable laws and regulations are well understood and consistently followed across the plant.
 
 &bull; Work closely with global teams to address operational issues and provide regular reporting.
 
 
 Qualifications
 
 &bull; Bachelor's degree in Engineering, Industrial Management, or a related field; a Master&rsquo;s degree is a plus.
 
 &bull; Proven experience in managing blade manufacturing operations is a must
 
 &bull; Prior experience with having an active role for the initial planning of operations &amp; processes for a production plants is a bonus
 
 &bull; Strong leadership skills with the ability to build, motivate, and manage cross-functional teams.
 
 &bull; Familiarity with LEAN manufacturing and Six Sigma methodologies.
 
 &bull; Solid understanding of safety, quality, and environmental standards in a production environment.
 
 &bull; Excellent communication and interpersonal skills, with the ability to collaborate effectively across global and local teams.
 
 &bull; Strong analytical and financial acumen, with experience in budgeting and performance monitoring.
 
 &bull; Fluent in English is a must
</div>

Plant Manager

CMS Group Light Alloy Wheels

<div>
 
 
 Who are we?
 
 
 
 By combining our vision of becoming one of the two largest wheel manufacturers in Europe with our position as the leader in Turkey&rsquo;s industry, we synthesize our advanced engineering technology with 50 years of experience and continue our operations as a partner to 25 global automotive giants.
 
 
 We build our success strategies with young and dynamic teams who closely follow the world, are open to innovations, have a corporate management approach, are planning-oriented, and have a sense of social responsibility. Since 2000, we have been continuing to prove our success with the awards and certificates we have received in various fields.
 
 
 
 
 
 
 What awaits you as the Customer Quality Engineer?
 
 
 
 As the Customer Quality Engineer, you are responsible for handling customer complaints during project and mass production stages, managing customer quality documentation, overseeing customer audits, engaging in quality assurance activities, preparing customer-related quality documentation and managing its execution.
 
 
 
 
 
 
 In addition to these, Customer Quality Engineer at CMS is responsible for the following processes:
 
 
 <ul>
 <li>
 Contacts customers on quality issues, evaluates and finalizes customer complaints for the related customer group,
 </li>
 <li>
 Ensures that all quality requirements are known, implemented and developed both in production factories and in contacts with customers,
 </li>
 <li>
 Plays an active role at every stage of customer audits,
 </li>
 <li>
 Supports new product launch processes,
 </li>
 <li>
 Carries out internal audit activities and ensures the follow-up of actions.
 </li>
 <li>
 Responsible for the following processes, including oversight of project quality to ensure compliance with customer requirements and internal standards.
 </li>
 </ul>
 
 
 
 
 
 What do we expect from you?
 
 
 
 🎓Bachelor&rsquo;s degree from Chemical, Metallurgical and Materials, Mechanical or Industrial Engineering departments of universities.
 
 
 📚Fluent in English, German is a plus,
 
 
 🚗 Quality experience the automotive industry,
 
 
 🎯 Knowledge and experience in IATF 16949 Quality Management System,
 
 
 🔧 Knowledge of quality instruments (eg. FMEA, SPC, PPAP, MSA, 5 Reasons),
 
 
 📑 Customer-focused and good communication skills,
 
 
 🙌 Team player in an international and dynamic working environment,
 
 
 ✈ Flexible to domestic and international travel.
 
 
 
 
 
 
 The competencies that can make you shine for this role:
 
 
 
 🗃️ Prioritization, organization and communication skills.
 
 
 🙏 Compatible with teamwork and working with different cultures.
 
 
 🗓️ Keen to taking effective decisions,
 
 
 ✔️ Experience in crisis management.
 
 
 
 
 
 
 What can we provide for you?
 
 
 
 📌 Self-Development Opportunities
 
 
 We believe in continuous improvement &amp; enhancement and provide opportunities for technical and vocational trainings.
 
 
 📌 Health and Well-being
 
 
 We provide the necessary means to access health insurance and individual pension.
 
 
 📌 Fringe Benefits
 
 
 We present fringe benefits like religious holidays, food supply, transportation assistance, gift voucher, annual leave, marriage, birth, child and education support. Additionally, we offer more annual leave rights than Labour Law suggests.
 
 
 📌 Flexible and Hybrid Working
 
 
 We protect the work-life balance of our employees by providing hybrid and flexible working opportunities, depending on the department and the position.
 
 
 
 
 
 
 How does the recruitment process work?
 
 
 <ol>
 <li>
 In the first stage, it will be sufficient to record your video interview in our system which will take 5 to 10 minutes.
 </li>
 <li>
 An online interview awaits you where you can share your career goals and experiences with the position manager and the recruitment team!
 </li>
 <li>
 After the first interview, you can find different assessment tools we send based on the position in your email inbox.
 </li>
 <li>
 Are you ready to meet with our senior executives?
 </li>
 <li>
 Next up are reference checks! We would like to hear about you from people who know you.
 </li>
 <li>
 Wait to hear from us to receive our offer, we are excited to have you join us!
 </li>
 </ol>
 
 
 
 
 
 As an employer committed to the UN Universal Declaration of Human Rights, ILO labor standards, and the provisions of national legislation, we provide equal opportunities in all aspects. From recruitment to remuneration, we evaluate all human resources processes based on competence, ability, and performance in line with the principle of equality, without any form of discrimination based on gender, race, religion, language, ethnicity, or similar factors.
 
 
 
 
 
 
 
 We have molds only for our wheels, not for our way of thinking.
 
 
</div>

Customer Quality Engineer

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