senior operations manager

vijay kumar

Manager &ndash; FTTH Operations (Karachi)Location: Karachi Salary: PKR 120,000Job OverviewWe are seeking an experienced Manager &ndash; FTTH Operations to lead end-to-end fiber deployment, quality assurance, and field operations. The role requires strong leadership to manage teams, ensure SLA compliance, and maintain high service standards.Eligibility Criteria<ul><li>Minimum Bachelor&rsquo;s Degree (16 years) in Electrical, Electronics, Telecom, or relevant field</li><li>5 to 7 years of experience in FTTH (Quality, Deployment, or Field Operations)</li></ul>Key Responsibilities<ul><li>Lead and manage FTTH field teams for timely and high-quality deployment</li><li>Ensure adherence to quality standards and SOPs across operations</li><li>Conduct quality audits and oversee installation compliance</li><li>Coordinate with planning, vendors, and internal teams to meet SLAs</li><li>Handle escalations and resolve complex fiber issues</li><li>Maintain QA reports, KPIs, and performance dashboards</li><li>Manage ROW issues with relevant authorities</li><li>Ensure compliance with HSE standards</li><li>Drive process improvements and operational efficiency</li></ul>Required Skills<ul><li>Strong FTTH technical expertise (Fiber splicing, OLT/ONT, troubleshooting)</li><li>Leadership and team management</li><li>Strong analytical and problem-solving abilities</li><li>Excellent communication and stakeholder management</li></ul>Job Types: Full-time, Contract Contract length: 6 monthsPay: Up to Rs120,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Manager – FTTH Operations (Karachi)

Jeeny

<div>About Jeeny:
Jeeny is a leading ride-hailing platform that strives to revolutionize daily commuting and transportation. Our app connects users with their preferred modes of transportation, making mobility accessible, convenient, and affordable for all.
We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Since our inception, we have grown exponentially and currently operate in Saudi Arabia and Jordan.
At Jeeny, we value innovation, teamwork, and a passion for delivering exceptional user experiences. Join us in our mission to transform the transportation landscape.
About the Role: 
The Senior Analyst - Operations is a key contributor to optimizing the performance of our ride-hailing operations. This role involves analyzing driver and rider data, enhancing operational processes, and supporting strategies to improve service quality, efficiency, and user satisfaction.
Responsibilities:<ul>
<li>Data Analysis: Collect, process and analyse data related to various aspects of operational initiatives and growth.</li>
<li>Performance monitoring: Develop and maintain key performance indicators (KPIs) and dashboards (where needed) to track performance of our fleet across KSA, providing meaningful insights.</li>
<li>Forecasting: Utilize historical data and statistical modelling to generate predictions and forecasts of proposed initiatives.</li>
<li>Data integrity: Ensure accuracy, completeness, and accuracy of data for analysis and reporting in daily/weekly trackers.</li>
<li>Ad hoc analysis: Perform ad hoc analysis as and when requested by management &amp; leadership team.</li> 
</ul> 
 
Requirements 
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, Operations Management, Data Analytics, or a related field (Master&rsquo;s degree preferred).</li>
<li>2-3 years of experience in operations, data analysis, or related roles.</li>
<li>Proficiency in data analytics tools such as Excel, SQL, Tableau, Power BI, or similar platforms.</li>
<li>Strong understanding of process improvement methodologies (e.g., Lean, Six Sigma).</li>
<li>Proven ability to analyze complex datasets and develop actionable recommendations.</li>
<li>Excellent communication and presentation skills.</li>
<li>Strong organizational and time-management skills.</li> 
</ul> 
 
Benefits 
What we offer:<ul><li>
Market Competitive Salary
 
Hit the ground running with a salary that reflects your worth in today&rsquo;s market.</li><li>
Learn &amp; Grow
 
Level up with real-world projects, cross-functional job rotations, hands-on mentorship, and expert-led sessions tailored to your growth.</li><li>
International Exposure
 
Collaborate across borders with teams in KSA, Jordan, Pakistan, and UAE&mdash;experience a global career from day one.</li><li>
Health Insurance
 
Full health coverage so you can focus on your goals with peace of mind.</li><li>
OPD Coverage
 
Outpatient visits? We&rsquo;ve got that covered for you.</li><li>
End of Service Benefit
 
Loyalty pays off, long-term service comes with financial rewards.</li><li>
Dollar Adjustment Allowance
 
With our dollar adjustment allowance, you can stay ahead of inflation. You&rsquo;re protected against currency fluctuations, so your compensation stays consistent and fair.</li><li>
Internet Allowance
 
Work, stream, and stay in the loop with monthly internet support, whether you&rsquo;re learning, working, or just vibing.</li><li>
Learning &amp; Development Allowance
 
Get a yearly budget for certifications, courses, or training&mdash;because investing in you is a no-brainer.</li></ul> 
Company Culture
Jeeny is an equal opportunity employer. We are committed to providing a workplace where all aspects of employment are solely based on merit. We value diversity and absolutely do not discriminate in any form based on race, color, ethnicity, nationality, religion, gender, age, or mental or physical disability.</div>

Senior Analyst Operations

<div>
 
 About Jeeny:
 
 
 
 Jeeny is a leading ride-hailing platform that strives to revolutionize daily commuting and transportation. Our app connects users with their preferred modes of transportation, making mobility accessible, convenient, and affordable for all.
 
 
 We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Since our inception, we have grown exponentially and currently operate in Saudi Arabia and Jordan.
 
 
 At Jeeny, we value innovation, teamwork, and a passion for delivering exceptional user experiences. Join us in our mission to transform the transportation landscape.
 
 
 
 About the Role:
 
 
 
 The Senior Analyst - Operations is a key contributor to optimizing the performance of our ride-hailing operations. This role involves analyzing driver and rider data, enhancing operational processes, and supporting strategies to improve service quality, efficiency, and user satisfaction.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Data Analysis: Collect, process and analyse data related to various aspects of operational initiatives and growth
 </li>
 <li>
 Performance monitoring: Develop and maintain key performance indicators (KPIs) and dashboards (where needed) to track performance of our fleet across KSA, providing meaningful insights
 </li>
 <li>
 Forecasting: Utilize historical data and statistical modelling to generate predictions and forecasts of proposed initiatives
 </li>
 <li>
 Data integrity: Ensure accuracy, completeness, and accuracy of data for analysis and reporting in daily/weekly trackers
 </li>
 <li>
 Ad hoc analysis: Perform ad hoc analysis as and when requested by management &amp; leadership team
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Operations Management, Data Analytics, or a related field (Master's degree preferred)
 </li>
 <li>
 2-3 years of experience in operations, data analysis, or related roles
 </li>
 <li>
 Proficiency in data analytics tools such as Excel, SQL, Tableau, Power BI, or similar platforms
 </li>
 <li>
 Strong understanding of process improvement methodologies (e.g., Lean, Six Sigma)
 </li>
 <li>
 Proven ability to analyze complex datasets and develop actionable recommendations
 </li>
 <li>
 Excellent communication and presentation skills
 </li>
 <li>
 Strong organizational and time-management skills
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 What we offer:
 
 
 
 <ul>
 <li>
 Market Competitive Salary 💰 Hit the ground running with a salary that reflects your worth in today's market
 </li>
 <li>
 Learn &amp; Grow 📚 Level up with real-world projects, cross-functional job rotations, hands-on mentorship, and expert-led sessions tailored to your growth
 </li>
 <li>
 International Exposure 🌍 Collaborate across borders with teams in KSA, Jordan, Pakistan, and UAE&mdash;experience a global career from day one
 </li>
 <li>
 Health Insurance 🏥 Full health coverage so you can focus on your goals with peace of mind
 </li>
 <li>
 OPD Coverage 🏥 Outpatient visits? We've got that covered for you
 </li>
 <li>
 End of Service Benefit 💼 Loyalty pays off, long-term service comes with financial rewards
 </li>
 <li>
 Dollar Adjustment Allowance 💲 With our dollar adjustment allowance, you can stay ahead of inflation. You're protected against currency fluctuations, so your compensation stays consistent and fair
 </li>
 <li>
 Internet Allowance 🌐 Work, stream, and stay in the loop with monthly internet support, whether you're learning, working, or just vibing
 </li>
 <li>
 Learning &amp; Development Allowance 🎓 Get a yearly budget for certifications, courses, or training&mdash;because investing in you is a no-brainer
 
 
 </li>
 </ul>
 
 Company Culture
 
 
 
 Jeeny is an equal opportunity employer. We are committed to providing a workplace where all aspects of employment are solely based on merit. We value diversity and absolutely do not discriminate in any form based on race, color, ethnicity, nationality, religion, gender, age, or mental or physical disability.
</div>

NymCard

<div>
 Our Company
 
 
 NymCard&rsquo;s mission is to enable fintech and financial innovators to launch frictionless payment programmes with our modern infrastructure, at record speed. Our open API modern card issuing platform provides flexibility and control to issue cards, authorise transactions, and manage payment operations with just one integration and one partner.
 
 
 We are a team of industry experts and technology innovators who take a dynamic approach to solving complex industry challenges. NymCard has an open and collaborative work environment and together we make up the NymCardian Nation. We power possibilities for our customers and each other by bringing the best talent together to do the best quality work we can.
 
 
 The Role
 
 
 We are hiring a Senior Operations Specialist within Service Delivery to act as the subject matter expert for complex operational issues across live programmes. You will handle L2 and L3 escalations, manage systemic challenges across card operations, authorisation, and settlement, and coordinate production deployments, hotfixes, and post-release checks. You will mentor specialists, improve runbooks, and keep evidence audit ready for clients, schemes, and regulators.
 
 
 What You&rsquo;ll Be Doing
 
 
 <ul>
 <li>
 Escalations: own L2 and L3 cases for issuing, authorization, settlement, refunds, and chargebacks.
 </li>
 <li>
 Root cause and prevention: lead RCA, document corrective and preventive actions, and track to verified closure.
 </li>
 <li>
 Releases: coordinate deployments and hotfixes, run pre and post release health checks, and maintain clean roll-back plans.
 </li>
 <li>
 Scheme and regulatory updates: support scheme certifications and regulatory-driven changes with complete, traceable evidence.
 </li>
 <li>
 Operational readiness: maintain checklists, runbooks, SOPs, and knowledge base articles. Remove stale content.
 </li>
 <li>
 Monitoring and observability: watch key signals for auth rates, decline reasons, latency, queue ageing, and SLA risk. Raise early warnings with options.
 </li>
 <li>
 Partner liaison: work with processors, banks, and vendors to resolve incidents and reconciliations. Keep correspondence tidy and indexed.
 </li>
 <li>
 Data validation: use SQL and reconciled reports to confirm fixes and quantify impact before closure.
 </li>
 <li>
 Reporting: publish concise daily updates on escalations, RCAs, open actions, and risks with owners and due dates.
 </li>
 <li>
 Coaching: mentor Support and Operations specialists on investigation standards, evidence hygiene, and client-ready communication.
 
 
 </li>
 </ul>
 What You Bring
 
 
 <ul>
 <li>
 5 plus years in fintech or payments operations support with hands-on exposure to live programmes.
 </li>
 <li>
 Strong knowledge of card systems, APIs, and reconciliation workflows and comfort working across engineering and vendor teams.
 </li>
 <li>
 Proven ability to resolve complex incidents with minimal supervision and clear written updates.
 </li>
 <li>
 Solid tooling practice: ticketing and incident systems, Jira or equivalent, basics of SQL and spreadsheets for validation.
 </li>
 <li>
 Disciplined documentation, version control, and follow through under time pressure.
 </li>
 <li>
 Clear communication with clients, partners, and internal stakeholders.
 
 
 </li>
 </ul>
 Bonus Points
 
 
 <ul>
 <li>
 Hybrid working model: In-office collaboration for design reviews, workshops, and team days, with flexible remote time for deep work. Clear expectations on core hours and availability.
 </li>
 <li>
 Ownership and growth: Small teams and direct access to decision makers. End-to-end responsibility for your area, support for certifications and learning, and progression based on outcomes.
 </li>
 <li>
 Cross-border exposure: Work with clients and partners across MENA and beyond. Gain hands-on experience with schemes, banks, and regulators, and broaden your domain expertise.
 </li>
 <li>
 Real product and business impact: Build for a live issuing platform used by fintechs. See measurable results on performance and revenue within weeks, and celebrate wins backed by data.
 </li>
 </ul>
</div>

Senior Operations Specialist

CHOICE INTERNATIONAL

Job Description:We are seeking an experienced and dynamic General Manager (GM) to lead our textile manufacturing operations. This senior leadership role is responsible for overseeing production, operations, compliance, and strategic growth. The GM will ensure efficiency, quality, and profitability across all departments while aligning operations with company objectives.---Key Responsibilities1. Production &amp; Operations ManagementOversee the complete manufacturing process, from raw material sourcing to final dispatch.Ensure timely, cost-effective, and high-quality production of textiles and garments.Develop, review, and enforce factory policies and operational procedures.Ensure compliance with local labor laws, safety standards, and international regulations.Maintain strong quality assurance systems to meet client and export requirements.---2. Team Leadership &amp; Human ResourcesLead and mentor department heads (Production, Quality, HR, Finance, Supply Chain).Build a culture of accountability, safety, and continuous improvement.Oversee recruitment, training, and performance management of staff.Align factory operations with corporate strategy and market demands.---3. Strategic &amp; Innovation LeadershipDrive innovation in textile processes (e.g., dyeing, finishing, sustainable practices).Identify opportunities for operational improvements and cost optimization.---4. Financial OversightManage budgeting, cost control, and profitability analysis.Monitor KPIs such as production efficiency, defect rates, and delivery timelines.Provide regular reports to senior management/board on performance and growth.---Qualifications &amp; RequirementsBachelor&rsquo;s degree in Textile Engineering, Industrial Management, or related field (Master&rsquo;s preferred).8&ndash;15 years of experience in textile manufacturing, with at least 3&ndash;5 years in a senior leadership role.Strong knowledge of textile production processes and compliance standards.Proven leadership, decision-making, and problem-solving skills.Excellent communication and organizational abilities.---Key SkillsOperations &amp; Production ManagementLeadership &amp; Team DevelopmentFinancial &amp; Cost ControlQuality Assurance &amp; ComplianceStrategic Planning &amp; ExecutionPay: Rs250,000.00 - Rs300,000.00 per monthWork Location: In person

General Manager - Textile / Embroidery (Schiffli Machine) sector

Achha Foods

The Area Sales Manager is responsible for achieving sales targets, managing operations, and driving growth in the assigned area for the dairy food organization. This role involves leading a team of sales representatives, building strong relationships with distributors and retailers, and implementing sales plans aligned with organizational goals. The Area Sales Manager plays a critical role in ensuring market penetration, customer satisfaction, and the smooth execution of sales operations.Key ResponsibilitiesSales Target AchievementDevelop and execute sales plans to achieve area-specific revenue and volume targets.Monitor sales performance and ensure alignment with overall company objectives.Identify new opportunities to grow sales and expand the customer base in the assigned area.Team Leadership and ManagementManage, train, and motivate a team of sales representatives to achieve individual and team goals.Provide ongoing coaching and support to improve team performance and efficiency.Conduct regular team meetings to communicate goals, share updates, and address challenges.Distributor and Retailer ManagementBuild and maintain strong relationships with distributors and retailers in the area.Ensure proper implementation of sales agreements and promotional activities at the distributor and retailer levels.Resolve distributor or retailer issues promptly to maintain strong partnerships.Market Development and InsightsConduct market analysis to understand customer preferences, competitor activities, and market trends.Provide actionable insights and feedback to senior sales managers for strategy refinement.Collaborate with the marketing team to implement area-specific campaigns and promotions.Sales Operations and ReportingMonitor and manage sales operations, including order processing, inventory levels, and delivery schedules.Track sales data and prepare regular performance reports for senior leadership.Ensure accurate sales forecasting to align with supply chain planning.Compliance and Cost ManagementEnsure adherence to company policies, ethical standards, and legal regulations in all sales activities.Manage area sales budgets and optimize resource allocation to maximize returns.Job Type: Full-timeApplication Question(s):<ul><li>Please share your salary expectations and notice period. </li><li>Do you have any experience working with Heroica or in the cheese-related industry?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>More: 5 years (Required)</li></ul>Work Location: In person

Area Sales Manager Karachi

Interactive Outsourcing Solutions

Sales Manager &ndash; IT Solutions &amp; Call Center ProjectsAbout the RoleWe are looking for an experienced Sales Manager to drive new business for our IT/software development services and call-center/BPO projects. The ideal candidate is a strong deal-closer who can generate leads, build relationships, negotiate confidently, and secure high-value contracts from global clients.Key Responsibilities:Business Development &amp; Lead Generation<ul><li>Identify and pursue new clients for software development, IT services, and call-center campaigns.</li><li>Generate leads through outreach, networking, partnerships, and digital channels.</li><li>Build and manage a strong sales pipeline for international markets.</li></ul>Sales &amp; Deal Closing<ul><li>Conduct client meetings, presentations, and product/service demonstrations.</li><li>Prepare proposals, RFP responses, pricing sheets, and negotiation strategies.</li><li>Close deals and achieve monthly/quarterly revenue targets.</li></ul>Market Expansion<ul><li>Explore opportunities across US, UK, Canada, Australia, Middle East, and other relevant regions.</li><li>Develop long-term partnerships with agencies, enterprises, and outsourcing buyer.</li></ul>Client Relationship Management<ul><li>Maintain strong communication with clients to understand their needs.</li><li>Upsell and cross-sell company solutions to increase revenue.</li><li>Provide smooth handover to operations/technical teams post-signing.</li></ul>Reporting &amp; Collaboration<ul><li>Maintain CRM records, sales reports, and forecasting.</li><li>Work closely with IT, operations, and leadership teams to deliver tailored solutions.</li><li>Share market insights to help improve service offerings.</li></ul>Required Skills &amp; Qualifications<ul><li>3&ndash;5+ years of experience in Sales / Business Development in IT, Software Services, or BPO/Call Center industry.</li><li>Proven track record of closing medium to large deals.</li><li>Strong understanding of outsourcing, software development cycles, and call-center processes.</li><li>Excellent negotiation, communication, and presentation skills.</li><li>Ability to manage international clients and long sales cycles.</li><li>Self-driven with a results-focused mindset.</li></ul>Preferred Qualifications<ul><li>Experience with lead generating platforms (Upwork, Bark, LinkedIn, Facebook, etc)</li><li>Existing client network in IT or BPO markets.</li><li>Prior experience selling to US/UK/Canada clients.</li></ul>Compensation<ul><li>Competitive Salary + High Commissions + Performance Incentives</li></ul>Why Join Us?<ul><li>Opportunity to lead sales strategy and expand into global markets.</li><li>Fast-growth environment with full support from leadership.</li><li>Clear path to senior roles like Senior Sales Manager or Head of Business Development.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Which platforms do you use for generating sales and closing deals?</li><li>Are you willing to work in night shift 8pm to 5am?</li><li>where are you located area name?</li><li>can you easily commute to North Nazimabad?</li><li>Your current or last salary?</li></ul>Work Location: In person

Sales Manager – IT Solutions & Call Center Projects

Explore 1139+ Senior operations manager in Karachi this April. Find roles across top companies and apply now to boost your career.

1139 senior operations manager jobs In Karachi

Manager – FTTH Operations (Karachi)

Senior Analyst Operations

Senior Analyst Operations

Senior Operations Specialist

General Manager - Textile / Embroidery (Schiffli Machine) sector

Area Sales Manager Karachi

Sales Manager – IT Solutions & Call Center Projects