operations manager

assistant manager - operations Jobs in Karachi

assistant manager - operations

assistant manager od

assistant manager stability operations Jobs in Karachi

assistant manager stability operations

assistant operations manager (female only) Jobs in Karachi

assistant operations manager (female only)

senior operations manager

HRPSP - Your Strategic HR Partner

Job Opportunity &mdash; Manager (FTTH Operations)Locations: Karachi Salary Range: PKR 90,000 &ndash; 120,000Responsibilities:<ul><li>Oversee FTTH operations including Quality, Deployment, and Field Operations.</li><li>Ensure smooth project execution and compliance with technical standards.</li><li>Lead teams responsible for fiber deployment, troubleshooting, and maintenance.</li><li>Coordinate with internal teams and vendors.</li><li>Monitor KPIs and operational performance.</li></ul>Requirements:<ul><li>Minimum 16 years of education (Electrical/Electronics/Telecom).</li><li>5&ndash;7 years FTTH experience (Quality, Deployment, Field).</li><li>Strong leadership &amp; project management skills.</li></ul>Job Type: Full-timePay: Rs90,000.00 - Rs120,000.00 per monthWork Location: In person

Manager (FTTH Operations)

Taraki

<div>
 
 Job Title:
 
 Head of Operations
 
 
 
 Location
 
 : Karachi
 
 
 
 Department:
 
 Operations
 
 
 
 Role Overview
 
 
 
 We are looking for a
 
 Head of Operations
 
 who can take
 
 end-to-end ownership
 
 of Oraans operations and lead the teams that make our products work every day. This role oversees
 
 user onboarding, KYC, payments &amp; collections, and customer support
 
 , and is accountable for turning business goals into clear operational plans, priorities, and outcomes.
 
 
 You will manage a team of 10+ people, work closely with product and engineering, and be expected to lead from the front: setting standards, coaching the team, and ensuring consistent, high-quality execution.
 
 
 
 Key Responsibilities:
 
 
 
 
 1. Operational Leadership
 
 
 
 <ul>
 <li>
 Own day-to-day execution across onboarding, KYC, payments &amp; collections, and customer support.
 </li>
 <li>
 Define and maintain SLAs, daily/weekly rhythms, and checklists so operations run predictably and reliably.
 </li>
 <li>
 Ensure issues are surfaced early and resolved with clear ownership and follow-through.
 
 
 
 </li>
 </ul>
 
 2. People Management &amp; Leadership
 
 
 
 <ul>
 <li>
 Lead and develop an operations team of 10+ team members (including team leads and frontline staff).
 </li>
 <li>
 Set clear expectations, run regular 1:1s, and give structured feedback to improve performance and capability.
 </li>
 <li>
 Act as a role model for professionalism, ownership, and attitude someone the team respects and finds easy to work with.
 
 
 
 </li>
 </ul>
 
 3. Process Design &amp; Improvement
 
 
 
 <ul>
 <li>
 Map, document, and continuously refine end-to-end workflows across all core ops functions.
 </li>
 <li>
 Reduce friction, error rates, and rework by improving processes and pushing for standardization where appropriate.
 </li>
 <li>
 Identify opportunities to simplify or automate operational work using tools, basic workflows, and better ways of working.
 
 
 
 </li>
 </ul>
 
 4. Cross-Functional Collaboration
 
 
 
 <ul>
 <li>
 Work directly with Product and Engineering to translate operational pain points into product requirements and improvements.
 </li>
 <li>
 Provide a clear operational point of view in discussions on priorities, edge cases, and launch readiness.
 </li>
 <li>
 Coordinate with Finance and other teams so operational work aligns with broader business objectives and timelines.
 
 
 
 </li>
 </ul>
 
 5. Planning, KPIs &amp; Reporting
 
 
 
 <ul>
 <li>
 Define and track key operations KPIs such as turnaround times, SLA achievement, queue health, error rates, and CSAT/NPS.
 </li>
 <li>
 Use data to plan capacity, allocate team effort, and decide what the team should focus on week to week.
 </li>
 <li>
 Prepare concise, structured updates for senior leadership on performance, risks, and proposed actions.
 
 
 
 </li>
 </ul>
 
 6. Execution Discipline &amp; Escalation Handling
 
 
 
 <ul>
 <li>
 Ensure the team consistently meets daily, weekly, and monthly targets and deadlines.
 </li>
 <li>
 Oversee structured handling of customer escalations and critical issues, ensuring timely resolution and root-cause follow-up.
 </li>
 <li>
 Build a culture where commitments are taken seriously and done well and on time is non-negotiable.
 
 
 
 </li>
 </ul>
 
 What Youll Bring
 
 
 
 <ul>
 <li>
 6-8 years of experience in operations, ideally in fintech, financial services, or a high-growth tech/startup environment.
 </li>
 <li>
 Proven track record of leading teams of 10+ people, including hiring, coaching, and performance management.
 </li>
 <li>
 Strong ability to understand business goals and translate them into clear operational priorities, workflows, and team focus.
 </li>
 <li>
 Excellent communication skills spoken, written, and analytical with the ability to brief junior team members and communicate clearly with senior leadership.
 </li>
 <li>
 Demonstrated experience designing, running, and improving end-to-end processes in an operations-heavy environment.
 </li>
 <li>
 Comfort with tools and data: CRMs, ticketing systems, spreadsheets, dashboards, and working with tech teams to make operations more efficient.
 </li>
 <li>
 A proactive, structured, and solution-oriented mindset you bring energy and ideas, not just problems, and you follow through on execution.
 </li>
 <li>
 Alignment with Oraan's mission and a genuine interest in building trustworthy financial products for users in Pakistan.
 
 </li>
 </ul>
</div>

Head of Operations - Oraan Tech Pvt. Ltd.

TALENT EXPERTZ HR Solutions

We TALENT EXPERTZ recuritment consultants are partnering with a well-established Vintage Apparel company in Karachi for their new Call Center department.About the Client CompanyThe company is a well-established vintage apparel business based in Karachi, serving retailers and customers across Europe and the UK. With export operations managed internationally, the company is now launching a new Call Center department as part of its growth strategy to enhance customer experience, sales conversions, and operational excellence.Position: Team Lead- Operations &amp; QualityRole OverviewWe are looking for an experienced Team Lead to manage and oversee the daily operations of both inbound and outbound teams. This role combines supervision, quality assurance, and compliance oversight to ensure smooth operations, high customer satisfaction, and adherence to company policies.Job Description:Key Responsibilities<ul><li>Supervise inbound and outbound call center teams, ensuring smooth daily operations.</li><li>Train, coach, and mentor agents to improve performance and achieve KPIs.</li><li>Monitor call quality, accuracy, and compliance with company standards.</li><li>Handle escalated customer calls, complaints, and operational issues.</li><li>Ensure adherence to regulatory, data privacy, and company compliance policies.</li><li>Conduct audits, identify process gaps, and recommend improvements.</li><li>Manage shift schedules, attendance, and optimal resource allocation.</li><li>Analyze performance trends and provide feedback to management for decision-making.</li></ul>Required Skills &amp; Qualifications<ul><li>Minimum Bachelor&rsquo;s degree</li><li>Proven experience in call center operations or team leadership.</li><li>Strong knowledge of QA and compliance processes.</li><li>Excellent communication and coaching skills.</li><li>Ability to handle escalations professionally and make quick decisions.</li><li>Organized, detail-oriented, and able to multitask in a fast-paced environment.</li></ul>What We Offer<ul><li>Long-term role with job stability</li><li>Company-provided transport facility</li><li>Defined career growth and internal promotion opportunities</li></ul>Location: Bath Island, Clifton, KarachiTiming: 12:00 PM &ndash; 8:00 PMSalary: Market competitveWork days: 5 daysIf you are fluent in English and have experience managing a call center at operations, quality, and compliance levels while driving overall business performance through marketing initiatives, we encourage you to apply for this senior role. Only shortlisted candidates will be contacted.Job Type: Full-timePay: Up to Rs350,000.00 per monthWork Location: In personApplication Deadline: 25/12/2025 Expected Start Date: 15/01/2026

Team Lead _Operations & Quality

Skylink Distributions (Pvt.) Ltd

Position Overview:The Ocean Consolidation, Pricing &amp; Operations Manager is responsible for managing and optimizing all activities related to ocean freight consolidation, pricing strategy, and day-to-day operational performance. This role ensures competitive pricing, seamless coordination between carriers and customers, and efficient handling of Less-than-Container Load (LCL) and Full-Container Load (FCL) shipments in compliance with international trade regulations and company standards.Key Responsibilities:1. Ocean Freight Consolidation &amp; Operations Management&middot; Plan, manage, and execute LCL consolidation and deconsolidation processes for import and export shipments.&middot; Coordinate with shipping lines, co-loaders, and overseas agents to ensure space availability, schedule accuracy, and service reliability.&middot; Supervise booking, documentation, container stuffing, and customs clearance activities.&middot; Monitor container utilization, vessel schedules, and transit times to optimize operations.2. Pricing Strategy &amp; Rate Management&middot; Develop and implement competitive pricing models for FCL and LCL ocean freight services.&middot; Negotiate freight rates, surcharges, and service contracts with carriers, NVOCCs, and co-loaders.&middot; Maintain and update the pricing database to ensure timely quotations and profitability tracking.&middot; Evaluate market trends, competitor pricing, and fuel surcharges to adjust rate strategies.3. Customer Service &amp; Business Support&middot; Provide accurate and timely quotations to the sales team and key clients.&middot; Collaborate with the business development team to support customer retention and acquisition.&middot; Handle client escalations related to shipment delays, demurrage, or rate disputes.&middot; Ensure superior customer experience through proactive communication and service excellence.4. Compliance &amp; Documentation&middot; Ensure compliance with international maritime laws, INCOTERMS, and trade regulations.&middot; Oversee Bill of Lading (B/L) issuance, manifests, and shipment documentation accuracy.&middot; Maintain coordination with customs brokers, port authorities, and government agencies.&middot; Manage internal SOPs for document flow, shipment tracking, and operational reporting.5. Performance &amp; Cost Optimization&middot; Monitor and control operational costs to meet profit margin targets.&middot; Implement KPIs for consolidation turnaround, booking accuracy, and rate competitiveness.&middot; Identify process improvements to enhance efficiency and reduce cycle times.&middot; Ensure integration and utilization of freight management systems (ERP / TMS).6. Team Leadership &amp; Coordination&middot; Supervise and develop the ocean freight team including pricing analysts, documentation officers, and operations staff.&middot; Conduct training to strengthen knowledge of shipping line operations, trade lanes, and pricing models.&middot; Foster collaboration with regional offices and overseas partners to ensure alignment of global standards.Qualifications &amp; Experience:&middot; Bachelor&rsquo;s or Master&rsquo;s degree&middot; Minimum 3-5 years of experience in ocean freight, pricing, and consolidation operations.&middot; Strong relationships with shipping lines, co-loaders, and NVOCCs.&middot; Hands-on experience with LCL/FCL operations, freight rate negotiations, and cost modeling.&middot; Proficiency in ERP / TMS / freight management software (e.g., CargoWise, Descartes, SAP TM).&middot; In-depth knowledge of INCOTERMS, HS codes, port operations, and customs procedures.Skills &amp; Competencies:&middot; Strong analytical and negotiation skills.&middot; Excellent understanding of global ocean freight markets.&middot; Leadership and team management abilities.&middot; High attention to detail and operational accuracy.&middot; Effective communication and client handling skills.&middot; Proficiency in MS Office (Excel, PowerPoint) and logistics systems.Key Performance Indicators (KPIs):&middot; Profit margin per shipment / trade lane.&middot; Cost savings through rate negotiations.&middot; Container utilization and space optimization.&middot; Timely documentation and shipment completion.&middot; Customer satisfaction and service quality index.Job Type: Full-timeWork Location: In person

Ocean Consolidation, Pricing & Operations Manager

PublishEX Solutions Pvt. Ltd.

Senior Manager TreasuryPosition SummaryAs the Senior Manager of Treasury, you will assist Head of Treasury in managing the overall treasury function, driving strategic cash flow, liquidity, and risk management initiatives across the organization. This role requires superior leadership and decision-making skills to optimize treasury operations, guide strategic financial health, and provide high-level insights to the Head of Treasury (HOT) and senior management. You will be responsible for overseeing all daily, weekly, and monthly treasury operations and reporting, ensuring strict compliance with financial policies, and mentoring the treasury team.Key ResponsibilitiesI. Strategic Leadership &amp; Management<ul><li>Strategic Treasury Oversight: Lead the design and execution of the company's treasury strategy, ensuring alignment with overall business goals and multi-currency operations.</li><li>Team Leadership: Oversee the performance of the treasury team, managing task prioritization and serving as the primary decision-maker for complex treasury issues.</li><li>HOD Partnership: Provide high-level assistance and strategic input to the Head of Department (HOD) in managing overall consolidated treasury tasks.</li></ul>II. Liquidity &amp; Cash Management<ul><li>Cash Flow Optimization: Direct the company's cash flow, liquidity, and risk management framework.</li><li>Advanced Forecasting: Implement and refine advanced cash forecasting models and strategies to ensure optimal liquidity for operational needs.</li><li>Process Improvement: Drive initiatives for significant enhancement and automation of the company&rsquo;s cash management processes and systems.</li></ul>III. Risk &amp; Foreign Exchange Management<ul><li>Currency Risk Strategy: Develop and execute comprehensive currency risk management strategies, proactively assessing the impact of foreign exchange fluctuations on the company's financial standing.</li><li>Cross-Border Operations: Oversee compliance and efficiency for all cross-border pay-ins and payouts, ensuring seamless transaction execution.</li><li>Funding &amp; Investment: Formulate and execute short-term funding strategies and investment policies to maximize returns while managing risk.</li></ul>IV. Relationship &amp; Operational Management<ul><li>Banking Relations: Establish, monitor, and maintain high-level, effective relationships with banks and financial institutions to negotiate and optimize financial services, terms, and fees.</li><li>Reporting &amp; Compliance: Ensure timely, accurate, and compliant reporting for all remittance and merchants' ledger activities.</li><li>Ad-hoc Initiatives: Undertake high-impact ad-hoc responsibilities and strategic projects as assigned, driving organizational flexibility and responsiveness.</li></ul>Eligibility Criteria<ul><li>Education: ICMA/ACCA/CA Qualified or a Master's degree in Finance or a related field from a reputed university is required.</li><li>Experience: Minimum of 7-10 years of relevant experience within the financial services industry, with at least 3 years in a leadership/management capacity</li><li>Technical Proficiency: Expert proficiency in cash forecasting, cash management techniques, short-term funding strategies, currency risk management, and foreign exchange transactions.</li><li>Skills: Exceptional analytical, problem-solving, and decision-making skills, with meticulous attention to details</li><li>Work Ethic: Highly self-motivated, demonstrating ownership of critical projects, and the ability to work independently to deliver results under pressure.</li><li>Communication: Strong interpersonal and communication skills, required for effective collaboration with cross-functional teams and senior external stakeholders</li></ul>Job Type: Full-timeWork Location: In person

Senior Manager Treasury

Enter and Post

About UsEnter and Post LLC is an online education company offering high-quality tutoring services for U.S. academic courses, O &amp; A Levels, and standardized tests including ASVAB, GED, SOL, ACT, SAT, GRE, and LSAT. We are expanding our management team and seeking a highly capable Manager (Admin) to oversee operations and support organizational growth.NOTE: If you do not have relevant experience, please do not apply.Job SummaryThe Manager (Admin) will provide leadership, administrative oversight, and operational management to ensure smooth functioning of all departments. This role requires strong decision-making skills, effective team coordination, and the ability to maintain high performance standards across the organization.Key Responsibilities<ul><li>Strategic Leadership</li><li>Support the development and communication of organizational mission, vision, and strategic goals.</li><li>Assist in planning and executing strategic initiatives.</li><li>Monitor industry developments to identify opportunities for improvement and growth.</li></ul>Operational Management<ul><li>Supervise daily operations and ensure all departments function efficiently.</li><li>Track KPIs and performance metrics to evaluate progress.</li><li>Allocate resources and make operational decisions that support organizational objectives.</li></ul>Team Leadership &amp; Development<ul><li>Lead, mentor, and guide senior staff and department heads.</li><li>Promote a collaborative and positive work environment.</li><li>Ensure smooth communication and coordination across teams.</li></ul>Risk Management &amp; Compliance<ul><li>Identify potential risks and take proactive measures to address them.</li><li>Ensure compliance with organizational policies and applicable regulations.</li></ul>Organizational Excellence<ul><li>Encourage continuous improvement across all processes.</li><li>Review and enhance policies, procedures, and internal systems as needed.</li></ul>Qualifications<ul><li>Minimum 3+ years of experience in a senior administrative or management role, preferably within the online teaching or education sector.</li><li>Strong leadership, planning, and problem-solving abilities.</li><li>Excellent communication and interpersonal skills.</li><li>Bachelor&rsquo;s degree in Business Administration, Management, or a related field.</li><li>Ability to manage teams and maintain efficiency during night hours.</li></ul>Job Type: Full-timeWork Location: In person

Teaching Coordinator – Night Shift

Explore 1227+ Senior operations manager in Karachi this December. Find roles across top companies and apply now to boost your career.

1227 senior operations manager jobs IN Karachi

Manager (FTTH Operations)

Head of Operations - Oraan Tech Pvt. Ltd.

Head of Operations - Oraan Tech Pvt. Ltd.

Team Lead _Operations & Quality

Ocean Consolidation, Pricing & Operations Manager

Senior Manager Treasury

Teaching Coordinator – Night Shift