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customer experience consultation & pre-sales supervisor Jobs in Cairo

customer experience consultation & pre-sales supervisor

customer service consultant Jobs in Cairo

customer service consultant

senior research consultant

Datamatics Technologies

<div>
 Job Title: Senior JIRA ConsultantRole Purpose
 
 The Senior JIRA Consultant is responsible for leading the design, customization, and optimization of Atlassian JIRA solutions across the enterprise. This role acts as a subject-matter expert, providing architectural guidance, advanced configuration, and governance for JIRA platforms supporting Agile, DevOps, and ITSM delivery models. The consultant works closely with senior stakeholders, delivery teams, and platform owners to ensure scalable, secure, and high-performance JIRA implementations.
 
 
 Key Responsibilities
 <ul>
 <li>
 
 Lead end-to-end JIRA solution design and implementation for complex enterprise programs
 
 </li>
 <li>
 
 Define and govern JIRA configuration standards, best practices, and operating models
 
 </li>
 <li>
 
 Architect and implement advanced workflows, automations, and permission models
 
 </li>
 <li>
 
 Lead JIRA integrations with CI/CD, DevOps, ITSM, and enterprise systems
 
 </li>
 <li>
 
 Provide expert-level JQL, reporting, and dashboard design for executive and delivery KPIs
 
 </li>
 <li>
 
 Oversee JIRA Cloud and/or Data Center migrations, upgrades, and performance tuning
 
 </li>
 <li>
 
 Act as escalation point for complex L3 issues and root cause analysis
 
 </li>
 <li>
 
 Mentor junior consultants and administrators
 
 </li>
 <li>
 
 Collaborate with Agile Coaches, DevOps teams, and PMOs to align tooling with delivery frameworks (Scrum, Kanban, SAFe)
 
 </li>
 <li>
 
 Ensure platform security, audit readiness, and compliance with enterprise policies
 
 </li>
 <li>
 
 Produce solution documentation, governance artifacts, and knowledge transfer materials
 
 </li>
 <li>
 
 Engage with business and IT leadership to shape roadmap and continuous improvement initiatives
 
 
 </li>
 </ul>
 Required Skills &amp; Experience
 <ul>
 <li>
 
 7&ndash;10+ years of experience working with Atlassian JIRA in enterprise environments
 
 </li>
 <li>
 
 Deep expertise in JIRA configuration, administration, and advanced customization
 
 </li>
 <li>
 
 Strong hands-on experience with JQL, Automation for JIRA, and scripting
 
 </li>
 <li>
 
 Expertise with ScriptRunner (Groovy) or Atlassian Forge / REST APIs
 
 </li>
 <li>
 
 Proven experience integrating JIRA with CI/CD tools (Jenkins, GitHub, GitLab, Azure DevOps)
 
 </li>
 <li>
 
 Strong understanding of Agile, SAFe, DevOps, and ITSM frameworks
 
 </li>
 <li>
 
 Experience leading JIRA Cloud and/or Data Center implementations
 
 </li>
 <li>
 
 Excellent stakeholder management, communication, and documentation skills
 
 
 </li>
 </ul>
 Technical Skills
 <ul>
 <li>
 
 Atlassian JIRA (Cloud &amp; Data Center)
 
 </li>
 <li>
 
 JIRA Service Management, Confluence
 
 </li>
 <li>
 
 ScriptRunner, REST APIs, Forge
 
 </li>
 <li>
 
 JQL, advanced automation rules
 
 </li>
 <li>
 
 CI/CD and DevOps toolchains
 
 </li>
 <li>
 
 Reporting, dashboards, and analytics
 
 
 </li>
 </ul>
 Qualifications &amp; Certifications
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field
 
 </li>
 <li>
 
 Atlassian certifications (ACP-100, ACP-120, ACP-620, or equivalent) strongly preferred
 
 </li>
 <li>
 
 SAFe or Agile certifications are a plus
 
 
 </li>
 </ul>
 Nice to Have
 <ul>
 <li>
 
 Experience in BFSI or other regulated industries
 
 </li>
 <li>
 
 Experience with security, audit, and compliance-driven implementations
 
 </li>
 <li>
 
 Experience defining enterprise tooling governance models
 
 </li>
 <li>
 
 Exposure to large-scale transformation programs
 
 </li>
 </ul>
</div>

Senior JIRA Consultant

City Edge Developments

<div>
 
 
 Occupation Description
 
 
 
 The Senior Property Consultant uses his/her in-depth knowledge and selling skills to ensure meeting the company&rsquo;s sales target, all while maintaining the same standard when it comes to clientele.
 
 
 
 
 
 
 Job Scope
 
 
 <ul>
 <li>
 Achieve individual monthly sales targets as set by management.
 </li>
 <li>
 Promote properties through calls, customers&rsquo; lists distributed internally, meetings/showings, and networking.
 </li>
 <li>
 Follow up on potential customers frequently.
 </li>
 <li>
 Conduct meetings with the customers to seal the deals indoors and outdoors.
 </li>
 <li>
 Do showings with the customers on whichever desirable project indoors and outdoors.
 </li>
 <li>
 Maintain positive business relationships with customers to ensure future sales.
 </li>
 <li>
 Have full knowledge of the projects assigned to the company&rsquo;s sales team.
 </li>
 <li>
 Pass the knowledge gained and experience to the rest of the sales team.
 </li>
 <li>
 Find and implement a resolution for customer complaints.
 </li>
 <li>
 Capitalize on negotiation tactics and skills to sell the company&rsquo;s projects.
 </li>
 <li>
 Reach out to customer leads through all possible channels.
 </li>
 <li>
 Achieve agreed sales targets within the required SLA.
 </li>
 <li>
 Be aware of the most recent sales practices and promotional activities.
 </li>
 <li>
 Submit the required reports, when needed.
 </li>
 </ul>
 
 
 
 
 
 Education and Most Common Work Experience Requested
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in a relevant field.
 </li>
 <li>
 3-5 years of experience, previous experience in real estate is a must.
 </li>
 </ul>
</div>

Senior Property Consultant

Eagle Group Developments

<div>
 
 
 Eagle Group Developments Hiring now
 
 
 &mdash; Senior sales 🦅🚀
 
 
 Experience at least 3 years in Real Estate
 
 
 
 
 
 Have 6 projects
 
 
 Now have 4 projects under construction( Shrouk , Obour , Suez Road )
 
 
 Commercial and Residential 🦅🚧
 
 
 
 
 
 Why Join Us?
 
 
 ✅ Professional Growth Opportunities
 
 
 ✅ Stability You Can Count On
 
 
 ✅ Competitive Package
 
 
 ✅ Medical Insurance
 
 
 ✅ Learning &amp; Development
 
 
 
 
 
 
 
 
 📍Location : Sheraton Branch
 
 
 If you interested or have a recommendation, please send your CV Dm or Whatsapp 01009467770 📞
 
</div>

Clarivate

<div>
 We are looking for a
 
 
 Senior Consultant
 
 
 , to join our MENA Academic and Government Consulting team within the Research &amp; Analytics business unit.
 
 
 In this role you will partner with universities, research institutes, industry R&amp;D entities and public agencies to assess and advance innovation portfolios frameworks, design and put innovative process practices into operation. You will project manage multi-workstream engagements, coordinate stakeholders across the project lifecycle. You will also be responsible for the direction, coordination, implementation, execution and completion of the project while remaining aligned with the strategy, commitments and goals of the Clarivate organisation.
 
 
 If you are a forward-thinking practitioner with a proven record of managing projects in a consulting environment and you have professional project-management credentials (example: PMP, PRINCE2, or Agile), we would love to speak with you.
 
 
 
 About You &ndash; Experience, Education, Skills, And Accomplishments
 
 
 
 <ul>
 <li>
 Master&rsquo;s degree in a relevant science or engineering discipline
 </li>
 <li>
 Certified (or equivalent experience) in project/programme managment (examples: PMP, PRINCE2, Agile, etc.)
 </li>
 <li>
 At least 7 years of experience managing projects in a consulting or client-facing environment
 </li>
 <li>
 Previous consulting experience with government and academic clients, start-ups, including portfolio reviews and programme delivery
 
 
 </li>
 </ul>
 
 It would be great if you also had . . .
 
 
 
 <ul>
 <li>
 Experience in SQL, R, or Python for analysis and dashboarding.
 </li>
 <li>
 Demonstrated experience establishing or strengthening technology transfer offices (TTOs), including invention disclosure, IP triage, and commercialization pathways
 </li>
 <li>
 Previous experience in academia and/or industry R&amp;D
 </li>
 <li>
 Track record working within start-up and innovation ecosystems (accelerators, incubators, venture, corporate partnerships)
 </li>
 <li>
 Prior experience working with patents databases analytics tools
 
 
 </li>
 </ul>
 
 What will you be doing in this role?
 
 
 
 
 Responsibilities
 
 
 
 The position offers challenging hypothesis-driven projects for professionals with an innovation and commercialization background and leadership experience. The Consultant will have responsibilities that include, but are not limited to:
 
 
 <ul>
 <li>
 Manage day-to-day execution: track progress, timelines and make prompt operational decisions or escalations to avoid delays.
 </li>
 <li>
 Operate risks/issues/change control: keep a live RAID (risks, assumptions, issues, dependencies) log and implement mitigation actions.
 </li>
 <li>
 Serving as a point of contact to answer client questions and resolve project issues.
 </li>
 <li>
 Provide concise reporting: publish clear status updates and dashboards for leadership and the client, highlighting progress, variances and decisions required.
 </li>
 <li>
 Coordinate engagements from subject-matter experts and mentors: scope their tasks and schedule them at the right inflection points.
 </li>
 <li>
 Manage stakeholder communications and training, track adoption KPIs, and document lessons learned into reusable playbooks and templates.
 </li>
 <li>
 Drive adoption of successful practices into standard operating procedures.
 </li>
 <li>
 Guides teams focused on process and organizational innovation
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 Clarivate&rsquo;s Academic and Government Consulting is a diverse group of practitioners working across the global delivering consulting revenue globally. The Academic and Government Consulting group is made up of three practice areas: Research Analytics, Reputation, and Evaluation &amp; Assessment. Across our practice areas, there is also a wide range of skill sets (e.g., data scientists, bibliometricians, visualisation specialists, analysts, etc). Across our different practice areas there is also a wider variety of capabilities and services we provide to clients along with different commercial and go-to-market models. The MENA Academic and Government Consulting team works at the crossroad between academia and industry to facilitate collaborations and drive innovation practices
 
 
 
 Hours of Work
 
 
 
 This is a full-time, permanent position based in Cairo, Egypt (remote).
 
 
 This position requires weekday attendance with some scheduling flexibility available around core working hours. This role may require up to 30% travel.
 
 
 At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
 
 
</div>

Senior Consultant (Project Manager)

Index

<div>
 We are seeking a highly experienced
 
 Senior Construction Project Consultant
 
 to join our team. This role is
 
 not
 
 a traditional construction project management position. Instead, the successful candidate will act as a
 
 trusted advisor to developers, contractors, and subcontractors
 
 , guiding them on how to effectively
 
 plan, manage, and control their construction projects using Procore software
 
 .
 
 The ideal candidate will bring a minimum of
 
 8 years of experience within the construction industry
 
 , with strong
 
 technical construction knowledge
 
 , solid
 
 project management fundamentals
 
 , and the seniority required to consult on complex, multi-region projects. While prior experience with
 
 Procore
 
 is a strong advantage, it is
 
 not a requirement
 
 . What is essential is proven experience managing construction projects using
 
 ERP systems, project management platforms, or similar enterprise solutions
 
 , enabling the candidate to quickly translate industry best practices into system-driven workflows.
 
 In this role, the candidate will serve as a
 
 Lead Functional Implementer
 
 and
 
 Senior Project Management Consultant
 
 , responsible for leading end-to-end system implementations, advising clients on governance, cost control, and reporting frameworks, and ensuring successful adoption of Procore across their organizations. The position requires a confident, senior-level professional who can operate effectively across multiple time zones, lead implementation engagements from initiation through go-live, and bridge the gap between construction operations and digital project management systems.
 
 Key Responsibilities
 
 Project Leadership &amp; Delivery
 
 &bull; Lead construction projects from initiation through completion, ensuring delivery on
 
 time, within budget, and to required quality standards.
 
 &bull; Manage multiple projects simultaneously, potentially across different regions and
 
 time zones.
 
 &bull; Act as the primary point of accountability for overall project performance.
 
 Technical &amp; Engineering Oversight
 
 &bull; Review and interpret construction drawings, specifications, BOQs, and technical
 
 documents.
 
 &bull; Ensure compliance with applicable civil, structural, and construction standards.
 
 &bull; Provide technical guidance to site teams, consultants, contractors, and
 
 stakeholders.
 
 Project Management Systems &amp; Procore
 
 &bull; Utilize project management systems effectively, with Procore experience
 
 considered a major plus.
 
 &bull; Lead or support the transition and implementation of Procore, including
 
 workflows, reporting, and documentation standards.
 
 &bull; Ensure proper documentation, RFIs, submittals, change orders, and progress
 
 tracking within the system.
 
 Cost Control &amp; Financial Management
 
 &bull; Take full ownership of project cost control, including budgeting, forecasting, cost
 
 tracking, and variance analysis.
 
 &bull; Review contractor payments, variations, claims, and change orders.
 
 &bull; Ensure cost discipline throughout the project lifecycle and proactively mitigate
 
 financial risks.
 
 Planning, Scheduling &amp; Risk Management
 
 &bull; Develop and monitor project schedules and milestones.
 
 &bull; Identify project risks early and implement mitigation strategies.
 
 &bull; Ensure alignment between planning, procurement, construction, and handover
 
 phases.
 
 Compliance &amp; Standards
 
 &bull; Ensure projects comply with:
 
 o GCC Civil and Construction Codes
 
 o North Africa Construction Standards
 
 o US Construction Standards (ASTM, ACI, AISC, etc.)
 
 &bull; Maintain awareness of regulatory, safety, and quality requirements across regions.
 
 Communication &amp; Stakeholder Management
 
 &bull; Communicate effectively with internal teams, clients, consultants, and
 
 contractors.
 
 &bull; Prepare clear and professional reports, presentations, and project updates.
 
 &bull; Demonstrate excellent written and verbal communication skills in English (fluency
 
 is mandatory).
 
 
 
 Requirements
 
 
 Required Qualifications &amp; Experience
 
 &bull; Minimum 8 years of experience in construction project management.
 
 &bull; Bachelor's in engineering (Civil or Construction-related discipline preferred).
 
 &bull; Demonstrated experience in cost control and financial management of
 
 construction projects.
 
 &bull; Proven ability to work across different time zones and manage geographically
 
 dispersed teams.
 
 &bull; Prior exposure to Procore or similar project management systems (Procore highly
 
 preferred).
 
 Personal Attributes
 
 &bull; Highly responsible, reliable, and accountable individual.
 
 &bull; Mature professional mindset suitable for senior-level decision-making.
 
 &bull; Strong leadership, problem-solving, and organizational skills.
 
 &bull; Ability to work under pressure and meet tight deadlines.
 
 Application Requirements (Mandatory)
 
 All candidates must submit the following:
 
 1. Updated CV
 
 2. Detailed list of projects worked on, including:
 
 o Project name and location
 
 o Project value
 
 o Duration
 
 o Client / consultant
 
 3. Clear description of responsibilities for each project
 
 4. List of key accomplishments achieved on each project
 
 Applications that do not include project lists and accomplishments will not be considered.
 
 
 
</div>

Senior Construction Project Manager (Consultant)

Talaat Moustafa Group

<div>
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Effectively sell TMG&rsquo;s properties through comprehensive negotiation strategies.
 </li>
 <li>
 Cultivate and maintain positive business relationships with customers to enhance rapport and trust.
 </li>
 <li>
 Proactively reach out to potential customers through referrals and networking.
 </li>
 <li>
 Meet and exceed agreed-upon sales targets and deadlines.
 </li>
 <li>
 Coordinate efforts with team members and other departments to maximize results.
 </li>
 <li>
 Provide reports on customer needs, competitive activities, and potential opportunities for new products/services to the direct manager.
 </li>
 <li>
 Stay informed about current sales market trends, best practices, and promotional strategies.
 </li>
 <li>
 Process customer orders by referencing price lists and product literature, and direct customers to appropriate departments to facilitate the sales process.
 </li>
 <li>
 Maintain accurate reports, including daily call logs, weekly targeted plans, and monthly performance results.
 </li>
 <li>
 Address customer complaints by investigating issues, developing solutions, and preparing reports with recommendations for the direct manager.
 </li>
 <li>
 Collaborate with colleagues to achieve collective goals and results.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Management, Marketing, or a related field.
 </li>
 <li>
 1-3 years of progressive experience in real estate sales.
 </li>
 <li>
 Excellent command of English; proficiency in additional languages is a plus.
 </li>
 <li>
 Strong communication skills and a proven ability to work effectively in a team.
 </li>
 <li>
 Willingness to work from alternate locations as needed.
 </li>
 <li>
 Commitment to delivering exceptional customer service.
 </li>
 <li>
 Ability to thrive in a fast-paced, dynamic environment.
 </li>
 <li>
 Results-oriented mindset with a focus on achieving goals
 </li>
 </ul>
 
 
</div>

Accenture

<div>
 
 Job Description:
 
 
 
 Accenture is seeking a hands-on
 
 SAP REX Specialist
 
 to drive the implementation and optimization of
 
 Revenue Accounting and Revenue Recognition
 
 processes in a major SAP transformation program. This role focuses on configuring SAP REX functionalities, validating revenue processes, ensuring compliance with accounting standards, and supporting end-to-end revenue lifecycle management. The SAP REX Specialist will collaborate closely with business users, technical teams, and third-party partners to deliver accurate, timely, and audit-compliant revenue solutions.
 
 
 
 Key Responsibilities:
 
 
 
 
 <li>
 Configure and maintain SAP REX processes, including Revenue Recognition, Contract Accounting, Billing Integration, and Revenue Reporting.
 
 </li>
 <li>
 Collaborate with Finance and business stakeholders to analyze revenue processes, define requirements, and validate revenue postings in the system.
 
 </li>
 <li>
 Support testing activities by developing test scripts, executing unit testing and integration testing, and validating results to ensure compliance with accounting standards (IFRS 15 / ASC 606).
 
 </li>
 <li>
 Assist in data migration, reconciliation, and cutover activities related to revenue and contract data.
 
 </li>
 <li>
 Identify and resolve functional issues, defects, and discrepancies in revenue accounting processes, escalating critical items when necessary.
 
 </li>
 <li>
 Maintain comprehensive documentation of configurations, workflows, validation results, and reconciliation reports.
 
 </li>
 <li>
 Act as a subject matter expert on SAP REX, providing guidance on best practices, process improvements, and compliance requirements.
 
 </li>
 <li>
 Participate in workshops, meetings, and governance sessions, ensuring alignment and timely delivery of revenue-related solutions.
 
 
 
 </li>
 
 Required Qualifications:
 
 
 
 
 <li>
 5+ Years of Experience in SAP FICO REX including Revenue Recognition, Contract Accounting, and Billing Integration.
 
 </li>
 <li>
 Strong expertise in SAP REX functionalities, including Revenue Recognition, Contract Accounting, and Billing Integration.
 
 </li>
 <li>
 Proven experience in implementing and optimizing revenue accounting processes in SAP environments.
 
 </li>
 <li>
 Familiarity with accounting standards such as IFRS 15 and ASC 606, with experience in ensuring compliance during solution delivery.
 
 </li>
 <li>
 Practical knowledge of data migration, reconciliation, and cutover activities for revenue and contract data.
 
 </li>
 <li>
 Excellent problem-solving and analytical skills, with the ability to resolve functional issues and discrepancies effectively.
 
 </li>
 <li>
 Strong communication and collaboration skills to engage with business users, technical teams, and third-party partners.
 
 </li>
 <li>
 Bachelor&rsquo;s degree in Finance, Accounting, or a related field; advanced degree or certifications (e.g., SAP certifications) preferred.
 
 
 
 </li>
 
 Why Join Accenture?
 
 
 
 At Accenture, you&rsquo;ll be part of a global team driving innovation and delivering exceptional results for our clients. We offer a collaborative environment, opportunities for professional growth, and the chance to work on transformative projects that shape industries and improve lives.
 
 
</div>

SAP FIN REX Senior Consultant

Explore 256+ Senior research consultant in Cairo this January. Find roles across top companies and apply now to boost your career.

256 senior research consultant jobs IN Cairo

Senior JIRA Consultant

Senior Property Consultant

Senior Property Consultant

Senior Consultant (Project Manager)

Senior Construction Project Manager (Consultant)

Senior Property Consultant

SAP FIN REX Senior Consultant