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customer service representative Jobs in Dubai

customer service representative

service coordinator

Master Systems

Job Title: Service CoordinatorLocation: Dubai, UAE Company: Master SystemsJob Summary:We are seeking a proactive and detail-oriented Service Coordinator with experience or interest in the marine industry to support our sales team and ensure smooth day-to-day operations. The Sales Coordinator will play a key role in managing customer accounts, preparing quotations, processing orders, and liaising with internal teams to deliver excellent customer service.Key Responsibilities:<ul><li>Coordinate and support the sales team in managing day-to-day operations and customer relationships.</li><li>Prepare and follow up on quotations, sales orders, and shipping documentation.</li><li>Act as the main point of contact for customer inquiries, providing accurate information on products, pricing, and lead times.</li><li>Liaise with procurement, logistics, and technical departments to ensure timely delivery of marine equipment, parts, and services.</li><li>Maintain and update customer records, order details, and sales pipeline in the CRM system.</li><li>Assist in preparing sales reports, forecasts, and presentations for management.</li><li>Monitor and track order progress, shipping schedules, and invoicing to ensure customer satisfaction.</li><li>Support the coordination of after-sales service, warranty claims, and spare parts orders when necessary.</li><li>Stay updated on industry trends, products, and technical specifications relevant to the marine sector.</li></ul>Requirements:<ul><li>Btech in ECE, EEE, Maritime Studies, Engineering, or a related field.</li><li>Proven experience in sales coordination, preferably in the marine, shipping, or offshore industry.</li><li>Strong understanding of marine equipment, systems, or services is a plus.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Ability to work independently and as part of a cross-functional team.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunities for career development within the marine industry.</li><li>A dynamic and supportive work environment.</li></ul>To Apply: Please send your updated CV to namitha@mastersystems.com with the subject line: Application &ndash; service coordinator Job Type: Full-timePay: AED3,000.00 - AED5,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Willingness to travel:<ul><li>25% (Preferred)</li></ul>

Service Coordinator

TYLOZ CLEANING SERVICES LLC

1. Ability to prepare daily and monthly work schedule for 300 operation staffs2. Identify problems during operations and areas for improvement in the process to resolve them in a quickly and timely manner3. Prepare quotations on a daily, monthly and yearly basis4. Professional way to answer a phone call5. Manage customers&rsquo; requirements6. Speak with clients to understand, anticipate and meet their needs7. Document all existing client contact records and service work8. Maintain updated client contact records9. Arrange site inspection10. Coordinate with Accounts Department in updating Master File on any changes, amendment, cancellation and additional contracts/services11. Coordinate with operation team to achieve high level of operational efficiencyJob Type: Full-timePay: AED1,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>How Many Years of Experience do you have?</li><li>How soon you can join?</li></ul>

Client Service Coordinator

B A T Technical Services LLC

Job Description &ndash; Customer Service Coordinator / Company AdministratorCompany: Home Repairs (Dubai, UAE) Industry: Property Maintenance &amp; RenovationsAbout UsHome Repairs is a fast-growing British owned &amp; operated company based in Dubai, specialising in property maintenance and renovations. We pride ourselves on delivering reliable, efficient, and high-quality services with clear communication to ensure customer satisfaction. As we continue to expand, we are looking for a dedicated and organised Customer Service Coordinator / Company Administrator to join our team.Position OverviewThe Customer Service Coordinator / Company Administrator will act as the central point of contact for customers, technicians, and management. This role is responsible for handling client inquiries, coordinating technician schedules, ensuring smooth communication across the business, and supporting day-to-day office administration.Key ResponsibilitiesCustomer Service &amp; Coordination<ul><li>Serve as the first point of contact for customer inquiries via phone, email, and WhatsApp.</li><li>Manage service requests, quotations, and follow-ups to ensure excellent customer experience.</li><li>Handle complaints professionally and escalate issues to management when necessary.</li><li>Maintain strong relationships with repeat customers to encourage loyalty.</li></ul>Scheduling &amp; Operations Support<ul><li>Plan and coordinate daily technician schedules to ensure timely service delivery.</li><li>Track job progress and update both customers and management.</li><li>Monitor project timelines for renovation jobs and assist with status reporting.</li></ul>Administration &amp; Office Management<ul><li>Maintain accurate records of service requests, invoices, and payments.</li><li>Assist with HR-related tasks such as timesheets, leave tracking, and staff coordination.</li><li>Support procurement of office and site supplies when needed.</li><li>Prepare weekly and monthly reports for management.</li></ul>Sales &amp; Business Support<ul><li>Assist in preparing proposals, quotations, and service agreements.</li><li>Provide basic sales support by following up on leads and inquiries.</li><li>Support marketing initiatives such as customer feedback collection and promotions.</li></ul>Requirements<ul><li>Proven experience in customer service, administration, or coordination role (preferably in facilities management, property maintenance, or construction).</li><li>Strong organisational skills with the ability to prioritise tasks and multitask effectively.</li><li>Excellent communication skills in English.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook); knowledge of CRM systems is a plus.</li><li>Customer-focused with problem-solving abilities and attention to detail.</li><li>Ability to thrive in a fast-paced environment and work independently.</li></ul>What We Offer<ul><li>Competitive salary package based on experience.</li><li>Opportunity to grow within a dynamic and expanding business.</li><li>Supportive team environment with exposure to various aspects of property maintenance and renovations.</li><li>A chance to contribute to a company that values customer service, professionalism, and efficiency.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,500.00 per monthAbility to commute/relocate:<ul><li>Dubai Silicon Oasis: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>Customer Service : 3 years (Preferred)</li></ul>Application Deadline: 04/09/2025

Customer Service Coordinator / Company Administrator

CORAL PERFUMES INDUSTRY LLC

The Sales Coordinator will be responsible for managing and coordinating the entire inhouse (private labelling) sales operations. The role involves handling walk-in customers, supporting business clients, preparing sales documentation, and ensuring smooth execution of the entire sales process from inquiry to order completion.Looking for immediate Joiners only.Requirements: Bachelor's Degree with 2 to 3 years of GCC experience as sales coordinator.Salary - 3000 AED to 4000 AED + Commission.Responsibilities:<ul><li>Support the sales team in managing day-to-day sales operations.</li><li>Coordinate with production, warehouse, and logistics teams to ensure timely order fulfillment.</li><li>Track sales orders, quotations, and follow up with clients to close deals</li><li>Attend to walk-in customers, present product ranges, and address inquiries professionally.</li><li>Provide guidance to clients regarding customization, private labelling, and bulk orders.</li><li>Ensure excellent customer service to enhance client satisfaction and retention.</li><li>Prepare quotations, proforma invoices, sales contracts, and delivery notes.</li><li>Maintain accurate sales records and update the CRM/system regularly.</li><li>Assist in preparing sales reports and analysis for management review.</li><li>Coordinate with clients on product specifications, packaging requirements, and branding details.</li><li>Ensure proper communication between the client and internal departments to deliver customized products on time.</li><li>Handle correspondence related to sales inquiries.</li><li>Assist in coordinating trade shows, exhibitions, and business meetings if required.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Sales Coordinator

Nasco Trading LLC

We are hiring a Coordinator to join our Elevator Maintenance Team.Key Responsibilities:<ul><li>Act as the primary point of contact for 24/7 service calls</li><li>Schedule client appointments for Planned Preventive Maintenance (PPM)</li><li>Organize and manage breakdown calls &amp; PPM scheduling</li><li>Collect, scan, and file service reports accurately</li><li>Update and mark PPM completion status on FACTS system</li><li>Prepare, finalize, and release repair quotations to clients</li></ul>Candidate Requirements:<ul><li>Minimum 2 years&rsquo; experience in maintenance coordination (elevator industry preferred) in The UAE.</li><li>Strong communication and organizational skills.</li><li>Ability to work under pressure and manage multiple tasks efficiently.</li></ul>What We Offer:<ul><li>Attractive Salary Package</li><li>Company Visa &amp; Medical Insurance</li><li>Annual Leave Benefits</li><li>Return Air Ticket every 2 years</li></ul>Job Type: Full-timePay: Up to AED4,000.00 per month

Coordinator - Elevator Maintenance

OMX solutions LLC

Job Summary: We are seeking a highly organized and proactive Sales Coordinator to join our team. The successful candidate will support the sales department by handling administrative tasks, coordinating with clients and internal teams, and ensuring smooth execution of sales operations.Key Responsibilities:&middot; Coordinate and support the sales team with administrative and operational task.&middot; Building and leading project teams, coordinating resource allocation, and setting up effective communication frameworks.&middot; Process customer orders, quotes, and invoices accurately.&middot; Establish and maintain effective communication with vendors to support operational efficiency and procurement timelines.&middot; Maintain accurate and up-to-date records of customer interactions and sales activities within our CRM system.&middot; Respond to client inquiries and provide effective customer service support.&middot; Tracking progress and performance to proactively address deviations and maintain alignment with timelines and budgets.&middot; Communicate with internal departments to ensure smooth order fulfilment.&middot; Monitor inventory and coordinate product availability.&middot; Ensure compliance with company sales policies, pricing guidelines, and procedures.&middot; Handle documentation such as accreditation, contract, proposals, and presentations.Qualifications:&middot; Bachelor&rsquo;s degree in Business, Marketing, Computer Science or a related field preferred.&middot; Minimum of 1-2 years of proven experience in a sales support or administrative role.&middot; Proficiency in CRM systems (Zoho or similar platform) is a plus.&middot; Exceptional communication, negotiation, and presentation skills, with the ability to articulate complex concepts clearly and persuasively.&middot; Highly organized with a proven ability to manage multiple priorities.&middot; Clear and effective communicator in both written and verbal.&middot; Candidate with previous experience in a similar role is preferred.Location: Abu Dhabi or DubaiPreferred Start Date: ImmediateJob Type: Full-timeExperience:<ul><li>sales coordinator: 1 year (Required)</li></ul>

We Migrate 365

Processing Coordinator&middot; Dealing with clients&rsquo; complaints and resolving the problem by determining the cause of the problem and explaining the best solution.&middot; Maintaining a data of clients&rsquo; records and updating it for future references.&middot; Answering to client queries with regards to a certain program/service and explaining thoroughly to client the concept of the program/services being asked.&middot; Performing job responsibilities with professionalism.&middot; Coordinating with an existing client with regards to their application.&middot; Responding to clients&rsquo; emails and queries in line with the program/services applied.&middot; Submitting client&rsquo;s profile in a certain programs/service they are eligible for.&middot; Assessing the client&rsquo;s profile for other program/services they are may qualify.&middot; Advising the client on certain criteria that they need to improve to support their application.&middot; Sourcing a job opportunity for the clients in order to expand their prospect to get the invitations from certain company.&middot; Assisting the clients in the process of improving their application towards better opportunities.&middot; Doing job accordingly and accomplishing the tasks in a timely manner.&middot; Preferably: Malayalam, HindiJob Type: Full-timePay: AED3,500.00 - AED4,500.00 per monthAbility to Commute:Dubai (Required)Ability to Relocate:Dubai: Relocate before starting work (Required)Immediately JoinerJob Types: Full-time, PermanentJob Type: Full-timeExperience:<ul><li>Immigration consultant: 1 year (Required)</li></ul>

Processing Coordinator

Explore 2343+ Service coordinator in Dubai this September. Find roles across top companies and apply now to boost your career.

2343 service coordinator jobs IN Dubai

Service Coordinator

Client Service Coordinator

Customer Service Coordinator / Company Administrator

Sales Coordinator

Coordinator - Elevator Maintenance

Sales Coordinator

Processing Coordinator