business development manager Jobs in Dubai

business development manager

project manager

sales manager

marketing manager

operations manager

service delivery manager

Xsolla

<div><div><b>ABOUT US</b></div>
<div></div>
<div>Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.</div>
<div></div>
<div>For more information, visit xsolla.com.</div><div></div><div><p><br>
We are looking for a <b>PS Delivery Manager</b> to lead and support payment solution integrations from a technical, operational, and user-experience perspective.</p>
<p>
In this role, you will work closely with development, product, UX/UI, marketing, business development teams and external payment partners to ensure that new payment solutions are not only successfully integrated, but also well-documented, easy to use, performant, and aligned with game industry best practices.</p>
<p>
You will become a key subject matter expert throughout the integration lifecycle &mdash; from analyzing technical documentation and defining the setup to improving the customer journey, supporting launches, and identifying opportunities to enhance payment performance.</p>
<p>
 <b>What you&rsquo;ll do</b></p>
<ul>
<li><b>Analyze payment solution setup and technical documentation</b> together with development teams, gaining a deep understanding of the product&rsquo;s capabilities, configuration options, parameters, technical requirements, and limitations.</li>
<li><b>Translate technical documentation into practical implementation knowledge</b>, identifying dependencies, potential integration challenges, and opportunities to optimize the setup.</li>
<li><b>Own the end-to-end integration perspective</b>, ensuring that technical capabilities are reflected in a clear and efficient user journey.</li>
<li><b>Represent the company in external communications</b> with payment providers and other partners throughout the integration process and subsequent product or payment method promotion.</li>
<li><b>Act as a subject matter expert for marketing and communications</b>, providing expertise and content input for launch announcements, product materials, PR activities, and other external communications.</li>
<li><b>Partner with Product Design and UX/UI teams</b> to review and improve the end-to-end payment user journey, identifying friction points and recommending UX best practices based on market research and industry standards.</li>
<li><b>Research and apply best practices</b> in payment UX, integration flows, configuration, and customer experience to continuously improve our solutions.</li>
<li><b>Act as an internal subject matter expert</b> for new payment launches, helping internal teams understand new payment methods, their capabilities, setup, customer journey, and operational considerations.</li>
<li><b>Analyze payment performance and customer experience</b>, identifying areas for improvement in conversion, reliability, usability, and overall payment flow.</li>
<li><b>Work directly with payment partners&rsquo; teams</b> on conversion rate (CR), UX, and performance improvements, using data and best-practice benchmarks to recommend changes to the setup.</li>
<li><b>Identify setup improvements</b> &mdash; including configuration, parameters, API components, and user-flow elements &mdash; that can improve payment performance and customer experience.</li>
<li><b>Provide structured feedback to payment providers</b> on their APIs, documentation, configuration options, and integration components, helping partners improve their products and integration experience.</li>
<li><b>Connect technical, product, UX, and commercial perspectives</b>, ensuring that integration decisions deliver value for both the business and the end customer.</li></ul><br>
<p></p>
</div>
<h3 class="jobSectionHeader"><b>Payment Systems Delivery Manager Responsibilities</b></h3><div>
<ul><li>Experience in <b>payment solutions, payment integrations, fintech, or a related technical/product environment</b>.</li>
<li>Strong ability to <b>read, understand, and analyze technical documentation</b>, APIs, integration guides, configuration parameters, and product requirements.</li>
<li>Experience working closely with <b>development and technical teams</b> and translating technical concepts into actionable business and product requirements.</li>
<li>Strong understanding of <b>UX principles and user journey optimization</b>, ideally with experience in payments or other conversion-sensitive digital products.</li>
<li>Ability to analyze payment flows and identify opportunities to improve <b>conversion rate, usability, reliability, and overall performance</b>.</li>
<li>Experience working with <b>external partners, payment providers, or technology vendors</b> and confidently representing the company in professional communications.</li>
<li>Strong stakeholder-management and communication skills, with the ability to work effectively across <b>Engineering, Product, Design, UX/UI, Marketing, and external partner teams</b>.</li>
<li>A structured, analytical mindset and the ability to identify problems, investigate their root causes, and turn findings into practical improvements.</li>
<li>Ability to research <b>market and UX best practices</b> and apply them pragmatically to real-world payment integrations.</li>
<li>Excellent written and verbal communication skills, including the ability to explain complex technical topics clearly to both technical and non-technical audiences.</li>
</ul>
</div><div><h3 class="jobSectionHeader"><b>What success looks like</b></h3>
<p>
In this role, success means that every new payment integration is not simply technically completed, but is <b>well understood, well documented, easy to navigate, optimized for conversion, and delivered with a high-quality customer experience</b>.</p>
<p>
You will help us build stronger integrations, improve payment performance, strengthen collaboration with payment providers, and continuously raise the quality of our payment journeys based on data, user needs, and the best practices in the market.</p></div><div></div><div><b><br>
Benefits:</b></div>
<div>We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we&rsquo;re not just building a business; we&rsquo;re cultivating a community that values creativity, collaboration, and the transformative power of play.</div>
<div></div>
<div><i>By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this </i><i>Xsolla Privacy Notice for Job Applicants</i><i>. Please direct any inquiries regarding your data privacy to careers@xsolla.com.</i></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Payment Systems Delivery Manager

Hyatt

<div><div><h2 class="jobSectionHeader"><b>Summary</b></h2>
<div><p>To ensure the effective planning, coordination, and delivery of all learning and development initiatives within the hotel, supporting the achievement of business objectives through continuous employee development. The Training Manager / Learning &amp; Development Manager is responsible for fostering a learning culture, enhancing employee performance and engagement, ensuring compliance with brand standards and mandatory training requirements and developing talent to meet current and future organizational needs. The role ensures that all training activities are conducted in accordance with company policies, brand guidelines and operational priorities.</p>
<p><b>Main Duties:</b></p>
<p><b>Operations</b></p>
<ul><li> Develop and execute the annual Learning &amp; Development (L&amp;D) strategy aligned with Hyatt&rsquo;s business objectives and talent development goals.</li></ul>
<ul><li> Coordinate and facilitate onboarding, orientation, and induction programs for all new colleagues to ensure a positive and engaging employee experience.</li></ul>
<ul><li> Promote and reinforce Hyatt&rsquo;s purpose, values, culture, and brand standards across the organization.</li></ul>
<ul><li> Maintain high standards of learning service delivery and ensure training initiatives support operational excellence.</li></ul>
<ul><li> Develop, coach, and support Departmental Trainers to effectively deliver training within their respective areas.</li></ul>
<ul><li> Coordinate safety, security, and compliance-related training programs with certified Subject Matter Experts (SMEs) and relevant departments.</li></ul>
<ul><li> Conduct training needs analyses across departments to identify capability gaps and development opportunities.</li></ul>
<ul><li> Design, deliver, and evaluate learning programs, workshops, leadership development initiatives, and e-learning solutions.</li></ul>
<ul><li> Maintain training calendars, training records, attendance reports, and Learning Management System (LMS) data.</li></ul>
<ul><li> Source, evaluate, and manage external training providers, facilitators, and learning consultants.</li></ul>
<ul><li> Measure training effectiveness through assessments, feedback, observations, and operational performance indicators.</li></ul>
<ul><li> Ensure all training materials remain current, relevant, engaging, and aligned with Hyatt standards and business objectives.</li></ul>
<p><b>Leadership</b></p>
<ul><li> Foster a culture of continuous learning, growth, and professional development throughout the organization.</li></ul>
<ul><li> Partner with and coach leaders to develop their teams and identify talent development opportunities.</li></ul>
<ul><li> Support leadership development, career progression, and succession planning initiatives.</li></ul>
<ul><li> Position Learning &amp; Development as a strategic business partner that enhances performance, capability, and organizational effectiveness, rather than solely a training delivery function.</li></ul>
<ul><li> Serve as a trusted advisor to department heads on employee development, learning solutions, and performance improvement strategies.</li></ul>
<ul><li> Lead, mentor, and support Learning &amp; Development team members, trainers, facilitators and coordinators, where applicable.</li></ul>
<p><b>Quality &amp; Compliance</b></p>
<ul><li> Ensure all learning and development activities comply with Hyatt policies, legal requirements, and applicable industry regulations.</li></ul>
<ul><li> Maintain accurate and up-to-date training records, reports, and documentation on a monthly basis to support audit and compliance requirements.</li></ul>
<ul><li> Coordinate and monitor mandatory compliance training programs, including health and safety, ethics, data privacy, and other Hyatt-required learning initiatives.</li></ul>
</div></div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2>
<p></p><div><div><ul><li>Bachelor's degree in Human Resources, Learning &amp; Development, Hospitality Management, or a related field.</li>
<li>5+ years of Learning &amp; Development experience, preferably in luxury hospitality.</li>
<li>Strong knowledge of training design, leadership development, and employee engagement.</li>
<li>Proven ability to deliver training programs and support talent development initiatives.</li>
<li>Excellent communication, coaching, and stakeholder management skills.</li>
<p></p><li><div>Hyatt experience and strong knowledge of compliance, brand standards, and mandatory training requirements preferred.</div></li></ul></div></div></div></div>

Learning & Development Manager

Atlantis The Palm

<p></p><div><p>Assistant Manager, Education, Lost World Aquarium
<br>
(20518)</p><br>
<p></p><p>Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life.</p><br>
<p></p><p>With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back-of-house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too.</p>
<p><b>About The Role
</b></p><p>The Assistant Manager is responsible for overseeing the successful operations and management of the Lost Chambers Aquarium Marine Educator team to deliver conservation education programming to guests using professional and effective communication and delivery methods. The development and training of self and direct reports is frequent and consistent to maintain quality and delivery of current, accurate information in an enthusiastic, educational and fun way. Plays an active role in assisting to develop and implement educational activities and programme evaluation in line with the Education Strategy and AZA Standards.</p>
<p><b>Key Duties and Responsibilities</b></p>
<ul><li>Overseas the daily operations of the Marine Educator team to ensure the appropriate delivery of educational activities is maintained and of the highest standards</li>
<li>Interacts and engages with guests and colleagues in an engaging and professional manner sharing information about marine life and conservation, and ensure Marine Educators comply to the same</li>
<li>Delivers and delegates the educational programs and marine animal activities upon the needs of the operation, with flexibility to meet needs of small and large groups. Monitors school and other educational program bookings and ensures required resources and team are briefed to deliver the best guest experience.</li>
<li>Ensures that coaching and development on detailed knowledge of marine life, conservation and interpretation methods is carried out by supervisors through structured listening, research, participation, and delivery to Marine Educators by using learning resources provided. Ability to provide constructive feedback on frequent trainings and assessments</li>
<li>Liaises closely with Admissions and Dive teams to update Marine Educators on educational programs and tours.</li>
<li>Carries out and delegates administrative duties including scheduling, ordering of supplies, planning of events and generating reports.</li>
<li>Supports the Manager, Conservation and Education in the development and implementation of both informal and formal educational programming, in line with the Education Strategy and AZA Standards.</li>
<li>Undertake and generate reports relating to education and guest evaluation to inform educational programming enhancements and ensure KPI&rsquo;s are met.</li>
<li>Oversee and conduct regular quality and performance assessments for Marine Educators and Team Leaders in line with the training and assessment plan</li>
<li>Continuous personal and professional development must be carried out for self and for Marine Educators with emphasis on conservation education
</li><li>Ensures that service standards are carried out by self and Marine Educators to maintain and exceed department targets for quality assurance guest surveys.</li>
<li>Oversees that all information contained in SOP&rsquo;s and department manuals are current and accurate</li>
<li>Organizes and delivers meetings and trainings as needed</li>
<li>Ensures a clean and safe environment for guests is maintained and the Marine Educator team abides by correct animal welfare practices.
</li><li>Assists in tracking, assessing and coaching colleagues conducting cross exposure programmes</li>
<li>Assists in the recruiting of high-quality colleagues and manages the development, motivation, and retention of colleagues. Conducts and oversees sufficient onboarding for new colleagues in line with the onboarding plan.</li>
<li>Assists in managing colleague performance through coaching and recognition, annual performance reviews, where applicable to improve colleagues&rsquo; output.</li>
<li>Assist in performing disciplinary action and counseling when needed to ensure accountability and performance expectations are met.</li>
<li>Promotes Colleague Engagement to maintain engaged colleagues throughout the course of the year.</li>
<li>Assists in conflict resolution in difficult guest transactions. Must be skilled in articulate and professional communication, both verbally and written.</li>
<li>Assists in conflict resolution involving colleagues and manage performance regularly. Must be skilled in articulate and professional communication, both verbally and written in accordance with HR practices and progressive correction.</li>
<li>Liaise closely with Sales, DMCs, PR and Marketing departments for groups and media shoots</li>
<li>Executes any additional and reasonable duties that may be asked in order to successfully, and efficiently carry out Aquarium operations.</li>
</ul><p><b>About You</b></p>
<ul><li>Bachelor&rsquo;s Degree, preferably in Education, Biology, Zoology, Marine Science, Communication, or related field (desirable)</li>
<li>Supervisory Experience of at least 2+ years</li>
<li>Previous Experience in Education and Guest Experience in a zoo, aquarium or museum is required</li>
<li>Previous experience in the development and implementation of educational programmes and materials</li>
<li>Skills in conducting education evaluation for educational activities</li>
<li>Proficient Skills in Microsoft Office / Outlook / Excel / Word / PowerPoint</li>
<li>Strong interpersonal skills &amp; organizational skills</li>
<li>Strong administrative abilities accompanying a strong customer focus.</li>
<li>Leadership abilities including but not limited to strong communication skills, follow-up &amp; task management.</li>
<li>Ability to work outdoors, as well as fast-paced conditions.</li>
<li>Must be able to stand for long time periods and be able to be fit to walk around the property.</li>
<li>The ability to troubleshoot and resolve problems quickly.</li><br>
</ul><p></p><p>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.</p>
<p>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</p></div>

Assistant Manager, Education, Lost World Aquarium

Keolis

<div><div>The Performance Analyst supports the delivery of accurate, consistent, and actionable performance data and analysis across all departments of Keolis-MHI. Reporting to the Performance Manager within the Business Strategy &amp; Performance Department, this role plays a key part in tracking, validating, and interpreting operational, engineering, QHSE, and support function KPIs. The Performance Analyst ensures that performance data is timely, credible, and aligned with internal and external requirements, including client reporting, Keolis Group reporting and contractual obligations.</div><br>
<p></p>
<p><b>
KEY RESPONSIBILITIES</b></p><br>
<p></p>
<div><b>
Strategic</b></div>
<div>
<ul><li>Contribute to the implementation of company-wide performance frameworks and KPI methodologies.</li></ul>
<ul><li>Support performance insight reporting to inform continuous improvement and strategic decision-making.</li></ul>
<ul><li>Monitor key performance trends and emerging data risks to support strategic and effective decision-making.</li></ul>
<ul><li>Support the Business Intelligence team in deploying the Business Intelligence roadmap and strategy.</li></ul></div><br>
<p></p>
<div><b>
Financial</b></div>
<div>
<ul><li>Support the performance monitoring against KPIs tied to contractual penalties and incentives under the O&amp;M Agreement.</li></ul>
<ul><li>Ensure accuracy, transparency, and defensibility of all performance data submitted for attribution processes.</li></ul></div><br>
<div></div>
<div><b>
Stakeholder / Customer</b></div>
<div>
<ul><li>Coordinate closely with department heads and data owners to ensure the accuracy of reported metrics.</li></ul>
<ul><li>Respond to internal and client performance queries in coordination with the Performance Manager.</li></ul>
<ul><li>Ensure timely preparation, validation, and submission of monthly performance reports in compliance with client and contractual expectations.</li></ul></div><br>
<p></p>
<div><b>
Operational</b></div>
<div>
<ul><li>Support operational performance reporting, including punctuality, availability, service delivery, and operational compliance KPIs.</li></ul>
<ul><li>Support the management of asset performance metrics in collaboration with Engineering &amp; Maintenance, including asset availability, reliability, maintenance backlog, and system failures.</li></ul>
<ul><li>Support the management of performance data for Support Functions.</li></ul>
<ul><li>Collaborate with the BI Analyst to ensure accurate mapping of KPIs into Power BI dashboards.</li></ul>
<ul><li>Contribute to the continuous enhancement of digital reporting tools.</li></ul></div><br>
<div></div>
<div><b>
Capability / People</b></div>
<div>
<ul><li>Promote performance culture and awareness across functions.</li></ul>
<ul><li>Support knowledge-sharing within the Performance team.</li></ul></div><br>
<p></p>
<div><b>
 Dimensions</b></div>
<div>
<ul><li>Provides data and analysis contributing to over 50 contractual KPIs across multiple departments.</li></ul>
<ul><li>Interfaces with up to 10 departments monthly for data consolidation and validation.</li></ul>
<ul><li>Supports monthly attribution processes with the RTA.</li></ul></div><br>
<p></p>
<p><b>
EDUCATIONAL QUALIFCATIONS</b></p>
<div>
<div><div><div><div><b>Min.</b></div></div><div><br>
<div><b>
Required</b></div></div><div><br>
<div><b>
Desirable</b></div></div></div><div><br>
<div>
<div><b>Education</b></div></div><br>
<div>
<div><ul><li>Bachelor&rsquo;s degree in Engineering, Data Analytics, or related field</li></ul>
</div>
</div><div><div><ul><li>Bachelor&rsquo;s degree or formal training in performance management, data analytics, or transportation management.</li></ul></div></div><br>
</div><br>
<div><div><div><b>Experience</b></div></div><br>
<div>
<div><ul><li>Minimum 1&ndash;2 years of experience in performance reporting, business analysis, or operational reporting.</li></ul>
<ul><li>Performance Management and Analysis:
<ul><li>Proven experience delivering high-quality performance reports and coordinating KPI submissions.</li>
<li>Experience working with KPIs and performance metrics.</li>
<li>Familiarity with reporting platforms (Excel, PowerPoint, Power BI).</li>
</ul></li></ul><ul><li>Cross-Functional Coordination:
<ul><li>Demonstrated ability to work across departments to align reporting processes and methodologies.</li>
</ul></li></ul><ul><li>Working collaboratively and cross-functionally with various business units:
<ul><li>Strong ability to work collaboratively with Operations, Engineering, HR, Finance, and QHSE teams to align performance with corporate strategy.</li>
</ul></li></ul><ul><li>International experience</li></ul>
</div>
</div><div><div><ul><li>Public transportation sector experience preferred.</li></ul></div><div><br>
</div></div></div><br>
<div><div><div><b>Skills / Training</b></div></div><br>
<div>
<div><ul><li>Fluent in English.</li></ul>
<ul><li>Proficient in Microsoft Office Suite.</li></ul>
<ul><li>Familiarity with Power BI and/or data reporting systems is preferred.</li></ul></div></div></div></div></div></div><p></p>

Performance Analyst

Hermès

<div>
 <strong>
  JOB TITLE:
 </strong>
 <strong>
  LEARNING &amp; DEVELOPMENT MANAGER
  <br/>
  <br/>
 </strong>
 <strong>
  REPORTS TO:
 </strong>
 HR DIRECTOR
 <br/>
 <br/>
 <strong>
  LOCATION:
 </strong>
 DUBAI HEAD OFFICE
 <br/>
 <br/>
 <strong>
  ORGANISATION UNIT:
 </strong>
 HUMAN RESOURCES
 <br/>
 <br/>
 <strong>
  SCOPE OF JOB:
  <br/>
  <br/>
 </strong>
 Assume responsibility for setting the Learning &amp; Development direction HME to reach the 5 days of learning for all employees each year through the creation and delivery of meaningful learning programmes.
 <br/>
 <br/>
 The L&amp;D manager will lead the Retail Training Manager to focus on development within the retail community and proactively focus on head office and management development to reinforce this community with aligned training. Collaborate with the HRBP community to identify and support with the development of key talent.
 <br/>
 <br/>
 <strong>
  DIRECT REPORTS:
 </strong>
 2 (Retail training Manager, L&amp;D Executive)
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  VISION / STRATEGIC THINKING
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Define and implement the regional L&amp;D strategy aligned with HR Director, the regional B+2 business goals and the Herm&egrave;s group learning vision.
  </li>
  <li>
   Collaborate with the retail training manager to agree the annual retail learning plan in line with the vision and focuses of HME.
  </li>
  <li>
   Drive innovation in learning through digital tools including My Click H, My Campus and regionally The Hub, experiential learning and blended learning approaches.
  </li>
  <li>
   Monitor trends in the industry and region to highlight best practices to develop the learning offer.
  </li>
  <li>
   Collaborate with Europe/Global and regional HR teams to align talent initiatives with the Herm&egrave;s Group processes and regional talent objectives.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  HEAD OFFICE &amp; MANAGEMENT DEVELOPMENT
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Take ownership of all head office employee learning and development including needs analysis, delivery or sourcing of suitable training and roll out and follow up to ensure its positive impact.
  </li>
  <li>
   Act as a key partner to the HRBPs, HR Director and management team to identify and develop key talent.
  </li>
  <li>
   Design and deliver key talent development programmes including:
   <br/>
   <br/>
  </li>
 </ul>
 Management Development Programmes
 <br/>
 <br/>
 UAE National specific development paths
 <br/>
 <br/>
 High potential and leadership development initiatives across the region.
 <br/>
 <br/>
 <ul>
  <li>
   Collaborate with HRBPs on business needs and the development of identified successors to create tailored learning plans to build strength across the HME team.
  </li>
  <li>
   Oversee the Retail Training Manager to ensure consistent, high-quality learning delivery across the store in the Middle East.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  MEASURE LEARNING IMPACT
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Evaluate training effectiveness and continuously improve learning content and delivery methods.
  </li>
  <li>
   Ensure all administration related to Retail Learning practices is accurately maintained for annual HR reporting.
  </li>
  <li>
   Manage L&amp;D performance against key metrics to track the department&rsquo;s commercial impact.
  </li>
  <li>
   Proactively manage the L&amp;D department budget.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  TEAM DEVELOPMENT
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead and develop the L&amp;D team to ensure all members are able to perform and deliver at their best.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  MEASURES OF SUCCESS
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop and launch key Learning &amp; Development programmes for HME that align with the regional HR and Commercial strategy.
  </li>
  <li>
   Able to act as the key referent for all L&amp;D support and partner with varied stakeholders.
  </li>
  <li>
   Ability to work independently and collaboratively in a dynamic environment.
  </li>
  <li>
   Excellent interpersonal and communication skills.
  </li>
  <li>
   Highly organised with a strong retail (or similar industry) understanding.
  </li>
  <li>
   Ability to roll out and communicate key initiatives and drive clear, commercial conclusions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of 7 years of experience in HR management, with a focus on talent Development, Training or Learning &amp; Development preferably within retail or a similar client orientated industry.
  </li>
  <li>
   Proven experience of building and managing talent programmes.
  </li>
  <li>
   Strong understanding of learning frameworks and employee development.
  </li>
  <li>
   Excellent communication and facilitation skills.
  </li>
  <li>
   Excellent strategic thinking, communication, and interpersonal skills.
  </li>
  <li>
   Proficiency in HR software and Microsoft Office Suite.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  This job description is intended to outline the primary duties, responsibilities, and qualifications for the role. It is not an exhaustive list of all tasks or responsibilities. As business needs evolve, job duties may change and employees may be required to take on additional responsibilities or participate in new projects consistent with the nature and level of the position. Flexibility, adaptability, and willingness to support the broader objectives of the organization are expected as part of this role.
  <br/>
  <br/>
 </em>
 A creator, artisan and seller of high-quality objects since 1837, Herm&egrave;s is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Herm&egrave;s cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal m&eacute;tiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
</div>


Coastal Auto Works

<p><b>Job Purpose</b></p><p>The Security Guard is responsible for maintaining the safety and security of the company's premises, controlling the movement of materials and vehicles, monitoring employee attendance, conducting routine patrols, and ensuring compliance with company safety and security procedures. The role also supports stock inward and outward operations by maintaining accurate records and verifying documentation.</p><p><b>Key Responsibilities</b></p><p><b>1. Stock Inward Control</b></p><ul><li>Ensure all incoming vehicles are weighed at the weighbridge before entering the plant and after unloading.</li><li>Verify Delivery Orders (DOs) against the delivered materials by counting and checking all items.</li><li>Obtain signatures from the Store In-Charge for store-related materials and from the Quality/Dispatch Department for pipe deliveries before applying the inward stamp.</li><li>Record all inward materials in the Stock Inward Register and obtain daily verification from the Store In-Charge or Plant Manager.</li><li>Distribute copies of the Delivery Order to the Store and Purchase Departments.</li></ul><p><b>2. Stock Outward Control</b></p><ul><li>Ensure vehicles are weighed before and after loading, and record the respective weights.</li><li>Verify all external trailers with the Sales Department before allowing entry into the plant and notify the Dispatch Department upon confirmation.</li><li>Inspect drivers and external workers to ensure they are wearing the required Personal Protective Equipment (PPE) before entering the premises.</li><li>Collect the manual Delivery Order from the Dispatch Department after loading and submit it to the Sales Department for invoice preparation.</li><li>Obtain the driver's signature on the Invoice and Delivery Order, apply the outward stamp, and distribute copies to the Driver, Sales Department, and Planning Department.</li><li>Record all dispatched materials in the Stock Outward Register and obtain daily verification from the Plant Manager or Dispatch Department.</li><li>Share photographs of the previous day's inward and outward logbooks with the General Manager after verification by the Plant Manager or Dispatch Department.</li></ul><p><b>3. Security Patrol &amp; Surveillance</b></p><ul><li>Conduct security patrols throughout the plant every two hours without exception.</li><li>Monitor all operational areas, worker activities, accommodation areas, and restricted zones during patrols.</li><li>Inspect workers to ensure compliance with safety requirements and proper use of PPE.</li><li>Immediately report any safety violations, unauthorized activities, or disciplinary issues to the Plant Managers.</li></ul><p><b>4. Attendance Monitoring</b></p><ul><li>Record the daily attendance of plant employees and ensure all employees use the biometric attendance system.</li><li>Verify that employees are wearing the required uniform and PPE, including helmets, safety shoes, reflective jackets, and other mandatory safety equipment, before allowing attendance punching.</li><li>Do not record attendance for employees who are not in the prescribed uniform or required PPE.</li><li>Ensure attendance is recorded only in the designated attendance area inside the plant.</li></ul><p><b>5. Safety &amp; Compliance</b></p><ul><li>Enforce company security policies, safety procedures, and access control requirements.</li><li>Prevent unauthorized entry of persons, vehicles, and materials into the premises.</li><li>Maintain accurate security records, registers, and reports.</li><li>Immediately report accidents, security incidents, suspicious activities, or policy violations to the concerned department.</li><li>Support the HSE and HR Departments in promoting a safe, secure, and disciplined work environment.</li></ul><p><b>Qualifications</b></p><ul><li>High School Certificate or equivalent.</li><li>Valid Security Guard certification/license (where applicable).</li><li>Basic knowledge of warehouse, dispatch, and security procedures.</li><li>Ability to maintain registers and prepare routine reports.</li></ul><p><b>Experience</b></p><ul><li>Minimum 2 years of experience as a Security Guard in an industrial, manufacturing, or warehouse environment.</li><li>Experience in gate control, material movement, attendance monitoring, and security patrolling is preferred.</li></ul><p><b>Benefits:</b></p><ul><li>Employment Visa</li><li>Company Accommodation</li><li>Company Transportation</li><li>Health Insurance</li><li>Workmens Compensation</li><li>Annual Leave</li><li>Annual Air Ticket</li></ul><p>Pay: AED1,500.00 - AED1,700.00 per month</p><p>Experience:</p><ul><li>Security Guard of manufacturing industry: 2 years (Required)</li></ul><p>Work Location: In person</p>

Security Guard

Eco Facility Management LLC

<p>The Housekeeping Manager is responsible for managing all housekeeping operations across multiple client sites, ensuring high standards of cleanliness, hygiene, safety, and customer satisfaction. The role involves supervising housekeeping teams, managing client relationships, planning manpower, maintaining inventory, and ensuring compliance with company and client requirements.</p><p>Key Responsibilities</p><ul><li>Manage daily housekeeping operations across multiple sites.</li><li>Supervise, train, motivate, and evaluate housekeeping supervisors and staff.</li><li>Prepare staff duty rosters, shift schedules, and manpower deployment.</li><li>Conduct regular inspections to ensure quality standards are consistently maintained.</li><li>Build and maintain strong relationships with clients and promptly resolve complaints.</li><li>Ensure compliance with company SOPs, health &amp; safety regulations, and client requirements.</li><li>Monitor attendance, productivity, and employee performance.</li><li>Coordinate recruitment, onboarding, and training of housekeeping personnel.</li><li>Manage housekeeping chemicals, equipment, uniforms, and consumable inventory.</li><li>Control operational costs and minimize wastage.</li><li>Prepare daily, weekly, and monthly operational reports.</li><li>Coordinate with HR, Operations, Procurement, and Maintenance departments.</li><li>Handle emergency situations and ensure uninterrupted service delivery.</li><li>Participate in client meetings, site audits, and quality inspections.</li><li>Ensure all housekeeping machinery and equipment are properly maintained.</li><li>Support contract mobilization and new project implementation.</li></ul><p>Pay: AED5,000.00 - AED6,500.00 per month</p><p>Work Location: In person</p>

Housekeeping Manager

Explore 288+ Service delivery manager in Dubai this August. Find roles across top companies and apply now to boost your career.

288 service delivery manager jobs In Dubai

Payment Systems Delivery Manager

Learning & Development Manager

Assistant Manager, Education, Lost World Aquarium

Performance Analyst

Learning & Development Manager

Security Guard

Housekeeping Manager