full stack engineer

ai engineer

network engineer

system engineer, power

analytics engineer

service engineer

Atlas Copco

<div>
 
 Passionate people create exceptional things
 
 
 
 Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.
 
 
 We&acute;re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.
 
 
 Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?
 
 
 
 Join us on our journey for a better tomorrow.
 
 
 
 
 Position: Service Engineer - Cairo
 
 
 
 
 Company: Atlas Copco
 
 
 
 
 Location: Cairo, Egypt
 
 
 
 Join Atlas Copco, a leading brand in the Compressor Technique industry, as a Service Engineer in our Cairo facility. This role is pivotal in delivering exceptional service and support to our customers, ensuring that their experience with our products meets the highest standards. Your contributions will not only enhance customer satisfaction but also play an essential role in upholding our reputation for quality and reliability.
 
 
 
 Your Role
 
 
 
 As a Service Engineer, you will:
 
 
 <ul>
 <li>
 Perform routine, preventative maintenance and repairs on all brands of air compressors, dryers, gas generators, and ancillary equipment. Preventative maintenance should be conducted in accordance with manufacturer&rsquo;s recommendations (with regards to schedule and scope).
 </li>
 <li>
 Troubleshoot and perform diagnostics on malfunctioning equipment, determine possible causes for malfunctions, and perform repairs as suggested by diagnostics and assessment. Prior to and following preventative maintenance and repairs, test and document the proper operating parameters of the equipment.
 </li>
 <li>
 Document all work performed daily using company provided hardware and software. Develop rapport with customers through effective communication, interpersonal skills, and professionalism.
 </li>
 <li>
 Provide basic tools to accomplish job along with normal maintenance of tools and equipment.
 </li>
 <li>
 Display the ability to absorb a higher level of learning including VSD&rsquo;s, refrigeration, industrial networks, remote monitoring, and air audits. Provide a high level of customer service, responding to customer needs and working to satisfy customer expectations.
 </li>
 <li>
 Must participate in a rotating on - call schedule and be able to work overtime on short notice.
 </li>
 <li>
 Serve as an ambassador for the company, promoting the Atlas Copco &ldquo;Way&rdquo;. Learn and share knowledge, experiences and training with teammates to increase one&rsquo;s own knowledge and knowledge of others.
 </li>
 <li>
 Display the ability to manage time accordingly. Must have the ability to work and solve problems independently. Promote and practice proper safety procedures and the correct use of personal protective equipment at all times.
 </li>
 <li>
 Work as a team sharing knowledge with colleagues and participate in on the job training of self and others as skills allow.
 </li>
 <li>
 Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-orientated image to customers.
 </li>
 <li>
 Perform all duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the customer.
 </li>
 <li>
 Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done
 </li>
 <li>
 Ensure self dependency as a one man job
 </li>
 <li>
 Able to travel as you will have opportunity to explore industrial and remote areas in Egypt .
 </li>
 <li>
 Perform other duties as assigned.
 
 
 </li>
 </ul>
 
 Personality Requirements
 
 
 
 
 To Succeed, You Will Need:
 
 
 
 We are looking for an individual who is responsible, dynamic, organized, and consistently oriented towards customer satisfaction and team efficiency. You should possess problem-solving skills and a strong commitment to service excellence. A self-motivated and proactive character with a good spirit of teamwork will thrive in this role.
 
 
 
 Educational And Experience Requirements
 
 
 
 <ul>
 <li>
 A degree in Mechanical, Electrical, or Electromechanical Engineering.
 </li>
 <li>
 A minimum of 0 to 2 years of experience servicing air compressors is preferable.
 </li>
 <li>
 Excellent knowledge of aftermarket products and business processes.
 </li>
 <li>
 Familiarity with electric and electronic circuits.
 </li>
 <li>
 Experience with gas refrigerant systems is an advantage.
 </li>
 <li>
 Solid knowledge of mechanical and electrical controls.
 </li>
 <li>
 Medium to high level of English proficiency (spoken and written).
 </li>
 <li>
 Strong communication skills.
 </li>
 <li>
 A dedicated hard worker who can perform well under pressure.
 </li>
 <li>
 A customer-oriented mindset.
 </li>
 <li>
 A team player with a willingness to learn and adapt.
 
 
 </li>
 </ul>
 
 Valued Attributes
 
 
 
 Candidates with technical knowledge related to compressed air equipment and experience in after-sales services or direct customer interaction will be highly regarded. Empathy towards clients and colleagues, as well as the ability to coordinate and organize work teams, are essential qualities that will contribute to your success in this position.
 
 
 
 In Return, We Offer You
 
 
 
 Your work will not just be about fulfilling job responsibilities; it will encompass fostering strong customer relationships, taking initiative to innovate, and supporting your team in achieving shared goals:
 
 
 <ul>
 <li>
 Processes established to seek out and act upon customer feedback, ensuring effective problem resolution and accountability for meeting customer needs.
 </li>
 <li>
 A focus on decision-making guided by knowledge of the business, while fostering a culture of embracing change and tackling challenging tasks collectively.
 </li>
 <li>
 A culture that encourages accountability, personal reflection, and development, as well as a commitment to sharing networks for mutual growth.
 </li>
 <li>
 Promotion of teamwork and collaboration, valuing diverse opinions and recognizing excellence through praise and motivation.
 </li>
 <li>
 Commitment to integrity, reliability, and sustainability, ensuring that all team members adhere to our core values.
 
 
 </li>
 </ul>
 At Atlas Copco, you will find a vibrant work environment where challenges are met with enthusiasm and support. We celebrate diversity and encourage candidates from all walks of life to apply. If you are ready to take on a rewarding role that promises personal and professional growth, we invite you to join our dedicated team in Cairo!
 
 
 
 Diverse by nature and inclusive by choice
 
 
 
 Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
</div>

Service Engineer

Orange Business

<div>
 
 About Us
 
 
 
 Join us at Orange Business!
 
 
 We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
 
 
 Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
 
 
 
 About The Role
 
 
 
 To provide support through the Service Excellence Process to GDO Customers:
 
 
 1- Processing Customers calls/inquiries.
 
 
 2- Incident Management.
 
 
 3- Change Management.
 
 
 4- Ensuring a professional and consistent delivery of quality services to our customers.
 
 
 5- Will act as a professional first point of contact for the customer.
 
 
 6- Accurately log all incidents/changes in a timely and effective manner.
 
 
 7- Diagnose fault-related cases both proactively and reactively by effectively utilizing software diagnostics and other network/products utility program whenever possible.
 
 
 8- Provide continual updates to the Customer and use internal escalation process when necessary in order to meet contractual and performance objectives.
 
 
 9- Coordinate with all the necessary internal departments or vendors to achieve fault resolution within SLAs.
 
 
 10- Own/Resolve the incidents/changes from creation to resolution.
 
 
 11- Document all troubleshooting and incident management actions via the ticketing systems.
 
 
 
 About You
 
 
 
 1- Excellent interpersonal and communication skills.
 
 
 2- Willingness to learn complex customer infrastructure and understand services delivered by Orange Business.
 
 
 3- Willingness to develop technically.
 
 
 3- Friendly &amp; ready to work within a team.
 
 
 
 4- Excellent Customer Skills Are Required.
 
 
 
 5- Customer oriented.
 
 
 6- Objective/Goal oriented.
 
 
 7- Problem solving skills and ability to absorb customer heat.
 
 
 8- Ability to work in a dynamic environment with rapid changes.
 
 
 9- Excellent Multitasking skills.
 
 
 10- CCNA certificate is a huge plus.
 
 
 11- Preferred to have knowledge in any on the below:
 
 
 a- SDWAN technology
 
 
 b- Zscaler technology
 
 
 c- Advanced Routing &amp; Switching
 
 
 d- LAN technologies
 
 
 e- Network Security technologies
 
 
 12- English fluency is a must, French fluency is a huge plus. Educational background and Professional Experience:
 
 
 1- Bachelor of Sceinces in Engineering, Telecommunications or Computer Science.
 
 
 2- (0 -2) years of experience in similar scope.
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
 </li>
 <li>
 Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
 </li>
 <li>
 Professional Development: training programs and upskilling/re-skilling opportunities.
 </li>
 <li>
 Career Growth: Internal growth and mobility opportunities within Orange.
 </li>
 <li>
 Caring and Daring Culture: Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.
 </li>
 <li>
 Reward Programs: Employee Referral Program, Change Maker Awards.
 
 
 </li>
 </ul>
 
 Only Your Skills Matter
 
 
 
 NA
</div>

Service Desk Engineer

<div>
 
 About Us
 
 
 
 Join us at Orange Business!
 
 
 We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
 
 
 Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
 
 
 
 Responsibilities
 
 
 
 
 About the role
 
 
 
 <ul>
 <li>
 Telephone support and/or shift hours mandatory
 </li>
 <li>
 Provide timely and professional technical support for all IT incidents received by phone or through the web self-service tool.
 </li>
 <li>
 Respond to all escalations in a timely manner in line with the Incident Handling Policy.
 </li>
 <li>
 Provide updates to the customers per the Incident Handling guidelines. Updates include managing updates notifications, Email and Telephone communication.
 </li>
 <li>
 Diagnose incidents utilizing administration tools or remote-control utilities to troubleshoot PC, operating system, or system incidents
 </li>
 <li>
 Document all troubleshooting and incident management actions via the electronic incident management system in a timely manner.
 </li>
 <li>
 Perform technical escalations in line with Incident Handling policy
 </li>
 <li>
 Ensure incidents are routed to the proper next level/organization as part of the incident management process
 </li>
 <li>
 Liaise with other relevant departments. e.g. Office IT, Infrastructure, Security, Data Center, etc. to ensure all incidents are managed properly.
 </li>
 <li>
 Maintain a good degree of technical knowledge of all Orange Business Services IT services and applications.
 </li>
 <li>
 Maintain a thorough understanding of the tools, systems, and processes required to provide quality customer support.
 </li>
 <li>
 To resolve by himself/herself most of the incidents relevant to the scope of expertise.
 </li>
 <li>
 Undertake any other reasonable task as assigned
 
 
 </li>
 </ul>
 
 About You
 
 
 
 <ul>
 <li>
 French speaker
 </li>
 <li>
 Customer Service oriented, customer focused with good customer service skills.
 </li>
 <li>
 Ability to multitask.
 </li>
 <li>
 Good PC troubleshooting background
 </li>
 <li>
 Good troubleshooting logic to isolate the fault.
 </li>
 <li>
 At least one formal technical qualification related to Office IT, infrastructure, OS, Data Base
 </li>
 <li>
 Fluent in spoken and written English and French is a plus.
 </li>
 <li>
 Teamwork, Simplicity, Agility, Flexibility, Adaptability, result driven and Autonomous
 </li>
 <li>
 Good communication skills and multi culture understanding.
 </li>
 <li>
 Prioritization and time management
 
 
 </li>
 </ul>
 You bring passion, energy, taste for exploration and adaptability. You seek the opportunity to expand your knowledge and develop new skills.
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
 </li>
 <li>
 Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
 </li>
 <li>
 Professional Development: training programs and upskilling/re-skilling opportunities.
 </li>
 <li>
 Career Growth: Internal growth and mobility opportunities within Orange.
 </li>
 <li>
 Caring and Daring Culture: Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.
 </li>
 <li>
 Reward Programs: Employee Referral Program, Change Maker Awards.
 
 
 </li>
 </ul>
 
 Only Your Skills Matter
 
 
 
 Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.
</div>

IT Service Desk Engineer

ACOUSTIEG

<div>
 Welcome to where every role drives real change. At ACOUSTIEG, we don't just offer jobs, we offer the chance to shape industries and transform communities. Join professionals who wake up knowing their work matters, solving challenges that impact millions. Founded in 2018, ACOUSTIEG is one of Saudi Arabia&rsquo;s leading companies in acoustic treatment and sound isolation. We deliver innovative solutions tailored to various sectors, from healthcare and education to residential and commercial projects. Ready to do work that matters? Explore our roles and join those making a real difference.
 
 
 
 Description
 
 
 
 
 We&rsquo;re Hiring | Technical Office Engineer
 
 
 Company:
 
 ACOUSTIEG
 
 
 
 Work Type:
 
 Full-Time |Onsite
 
 
 
 :Job Overview
 
 
 
 ACOUSTIEG is seeking a detail-oriented and technically skilled
 
 Technical Office Engineer
 
 to support Fit-Out and project-based works. This role focuses on technical documentation, shop drawings, material submittals, and coordination with execution teams to ensure projects are delivered accurately in line with approved specifications, timelines, and quality standards.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering (Civil, Architectural, Mechanical, or related field).
 </li>
 <li>
 More Than 2 years of experience in a Technical Office role within Fit-Out Projects.
 </li>
 <li>
 Strong understanding of construction drawings, specifications, and detailing.
 </li>
 <li>
 Proficiency in AutoCAD and MS Office (Revit knowledge is a plus).
 </li>
 <li>
 Experience in preparing shop drawings, submittals, and quantity take-offs.
 </li>
 <li>
 Strong coordination, communication, and organizational skills.
 </li>
 <li>
 Ability to work under pressure and meet project deadlines.
 </li>
 <li>
 English language proficiency is preferred.
 
 
 </li>
 </ul>
 Roles And Responsibilities
 
 
 <ul>
 <li>
 Prepare, review, and coordinate shop drawings, technical drawings, and material submittals.
 </li>
 <li>
 Ensure all technical documents comply with approved drawings, project specifications, and standards.
 </li>
 <li>
 Support site teams with technical clarifications and construction details.
 </li>
 <li>
 Prepare quantity take-offs, BOQs, and technical reports as required.
 </li>
 <li>
 Coordinate with site engineers, consultants, suppliers, and subcontractors on technical matters.
 </li>
 <li>
 Track document revisions, approvals, and maintain organized technical records.
 </li>
 <li>
 Assist in resolving technical issues and proposing practical execution solutions.
 </li>
 <li>
 Support continuous improvement of technical office processes and documentation quality.
 </li>
 </ul>
</div>

Technical Office Engineer

Capgemini

<div>
 
 About Capgemini
 
 
 
 Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of &euro;22.1 billion.
 
 
 
 Job Description
 
 
 
 The Senior Engineer, Service Delivery plans, directs, and coordinates the technical and organizational activities required to deliver services that meet contracted specifications. This role develops deep understanding of customer priorities and challenges, acts as a trusted advisor, and supports account growth by identifying opportunities in partnership with sales and Global Services SMEs. The Senior Engineer ensures smooth service operations, manages customer escalations, supports continuous improvement, and drives strong cross‑functional collaboration to enhance the overall customer experience.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Ensure full life cycle delivery costs align with or improve upon contracted service‑level agreements.
 </li>
 <li>
 Coordinate technical solution teams to meet all contractual and operational obligations.
 </li>
 <li>
 Deliver advanced metrics, reporting, and performance insights to internal and external stakeholders.
 </li>
 <li>
 Proactively identify potential issues and drive timely resolution to avoid customer impact.
 </li>
 <li>
 Contribute to continuous improvement initiatives that enhance service quality and operational efficiency.
 </li>
 <li>
 Identify areas for service innovation and potential account growth.
 </li>
 <li>
 Maintain effective communication with customers, partners, and cross‑functional teams.
 </li>
 <li>
 Build strong customer relationships and act as a trusted advisor throughout the service lifecycle.
 </li>
 <li>
 Apply deep knowledge of the specialized service delivery domain to solve complex issues.
 </li>
 <li>
 Assess unusual circumstances using sophisticated analytical and problem‑solving approaches.
 </li>
 <li>
 Develop creative solutions and adapt existing methods to resolve diverse issues.
 </li>
 <li>
 Work independently with periodic review at critical milestones to ensure alignment with objectives.
 </li>
 <li>
 Evaluate information and use judgment and interpretation to choose appropriate courses of action.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree with 5+ years of relevant experience.
 </li>
 <li>
 Outstanding English communication, both verbal and non-verbal.
 </li>
 <li>
 Full knowledge and strong understanding of service delivery principles, best practices, and technical domain specialization.
 </li>
 <li>
 Proven ability to assess complex or unusual circumstances using advanced analytical techniques.
 </li>
 <li>
 Strong problem‑solving skills, with ability to adapt approaches to resolve diverse issues.
 </li>
 <li>
 Ability to work independently with minimal supervision while handling complex tasks.
 </li>
 <li>
 Strong communication and stakeholder‑management skills.
 </li>
 <li>
 Ability to collaborate effectively across technical and non‑technical teams.
 </li>
 <li>
 Demonstrated experience in delivering service improvements and supporting customer escalations.
 </li>
 </ul>
</div>

Senior Engineer, Service Delivery

<div>
 
 About Capgemini
 
 
 
 Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of &euro;22.1 billion.
 
 
 
 Job Description
 
 
 
 The Senior Principal Engineer, Service Delivery is responsible for planning, directing, and coordinating the technical and organizational activities required to deliver complex services in alignment with contract specifications. This role builds deep customer relationships, becoming a trusted advisor by understanding client priorities, challenges, and strategic initiatives. The position identifies growth opportunities, supports sales in pursuing them, and ensures seamless service delivery across all phases. The Senior Principal Engineer manages high‑priority escalations, drives continuous improvement, and collaborates with sales and Global Services SMEs to develop strategic account growth plans.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Ensure end‑to‑end delivery costs are aligned with or better than contracted service‑level agreements.
 </li>
 <li>
 Coordinate and guide technical solution teams to meet all contractual commitments.
 </li>
 <li>
 Provide advanced metrics, analytics, and reporting to internal and external stakeholders.
 </li>
 <li>
 Proactively identify issues, drive timely resolution, and prevent negative customer impact.
 </li>
 <li>
 Lead continuous improvement efforts across service delivery processes and technical operations.
 </li>
 <li>
 Identify opportunities for service innovation, account expansion, and solution enhancements.
 </li>
 <li>
 Maintain effective communication with stakeholders, customers, partners, and cross-functional teams.
 </li>
 <li>
 Build strong customer relationships and act as a trusted advisor based on deep understanding of their business needs.
 </li>
 <li>
 Support sales and Global Services SMEs in identifying and pursuing new service opportunities.
 </li>
 <li>
 Oversee service matters across accounts and manage customer expectations during escalations.
 </li>
 <li>
 Contribute to strategic account planning and long-term customer success initiatives.
 </li>
 <li>
 Apply broad technical expertise to influence company objectives and achieve organizational goals.
 </li>
 <li>
 Analyze complex and unique issues requiring conceptual and creative problem-solving.
 </li>
 <li>
 Exercise independent judgment in selecting methods, techniques, and evaluation criteria for service delivery.
 </li>
 <li>
 Take accountability for decisions and outcomes that may impact the broader function or organization.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree with 12+ years of relevant experience.
 </li>
 <li>
 Outstanding English communication, both verbal and non-verbal.
 </li>
 <li>
 Broad expertise across highly specialized technical domains or multiple related disciplines.
 </li>
 <li>
 Experience contributing to and leading the development of organizational goals, principles, and technical standards.
 </li>
 <li>
 Strong conceptual thinking skills to analyze advanced, ambiguous, or intangible issues.
 </li>
 <li>
 Proven ability to exercise independent judgment in complex technical and operational situations.
 </li>
 <li>
 Demonstrated success delivering technical solutions that align with contract and customer expectations.
 </li>
 <li>
 Strong communication skills with the ability to collaborate across organizational and functional boundaries.
 </li>
 <li>
 Ability to manage customer escalations and ensure positive outcomes in high‑pressure scenarios.
 </li>
 <li>
 Experience identifying innovation and growth opportunities within customer accounts.
 </li>
 <li>
 Strong stakeholder‑management, reporting, and executive‑level communication skills.
 </li>
 </ul>
</div>

Senior Principal Engineer, Service Delivery

<div>
 Long Description
 
 
 
 IAM Engineer
 
 
 
 
 Job Summary
 
 
 
 As an
 
 IAM Engineer
 
 , you will play a key role in designing, building, and maintaining a robust and scalable
 
 Identity and Access Management (IAM)
 
 solution. You will enable engineering teams by ensuring highly reliable, secure, and efficient production and development environments, supporting smooth deployments and optimized workflows.
 
 
 
 Key Responsibilities
 
 
 
 
 Access Management Technologies
 
 
 
 Work with at least one Access Management solution such as:
 
 
 <ul>
 <li>
 Ping Identity / PingOne / DaVinci
 </li>
 <li>
 Okta
 </li>
 <li>
 Microsoft Entra (Azure AD)
 </li>
 <li>
 PingOne Infrastructure Management
 </li>
 <li>
 Design, provision, and maintain PingOne integrations with target applications
 </li>
 <li>
 Monitor authentication performance and implement optimizations
 </li>
 <li>
 Troubleshoot issues to ensure high availability, stability, and security
 
 
 </li>
 </ul>
 
 PingOne DaVinci
 
 
 
 <ul>
 <li>
 Design, build, and optimize workflows to:
 </li>
 <ul>
 <li>
 Automate manual activities
 </li>
 <li>
 Enable new IAM functionalities
 </li>
 <li>
 Integrate multiple tools and services to support development and testing workflows
 </li>
 </ul>
 <li>
 Collaborate closely with development teams to ensure workflows align with business needs and address technical challenges
 
 </li>
 </ul>
 
 Developer Support
 
 
 
 <ul>
 <li>
 Provide technical guidance to development teams on effective use of:
 </li>
 <ul>
 <li>
 OIDC
 </li>
 <li>
 OAuth
 </li>
 <li>
 SAML
 </li>
 </ul>
 <li>
 Promote collaboration and continuous improvement within the IAM team
 
 </li>
 </ul>
 
 Production Support
 
 
 
 <ul>
 <li>
 Participate in incident response and resolution, minimizing service downtime
 </li>
 <li>
 Continuously analyze and improve performance, reliability, and security of production IAM environments
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 
 Education &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Computer Science, Information Technology, or a related field
 
 
 </li>
 </ul>
 
 Technical Expertise
 
 
 
 <ul>
 <li>
 Strong understanding of IAM processes and best practices, including:
 </li>
 <ul>
 <li>
 Authentication and authorization
 </li>
 <li>
 Identity lifecycle management
 </li>
 <li>
 Security and compliance standards
 </li>
 </ul>
 <li>
 Deep expertise in PingOne and DaVinci, including:
 </li>
 <ul>
 <li>
 Architecture, concepts, and best practices
 </li>
 <li>
 Large-scale deployment and management of:
 </li>
 <ul>
 <li>
 OIDC
 </li>
 <li>
 SCIM
 </li>
 <li>
 SAML integrations
 </li>
 </ul>
 </ul>
 <li>
 Scripting &amp; Automation:
 </li>
 <ul>
 <li>
 Proficiency in Python or similar scripting languages
 </li>
 </ul>
 <li>
 API Integration:
 </li>
 <ul>
 <li>
 Hands-on experience integrating tools using REST APIs
 </li>
 </ul>
 <li>
 Troubleshooting &amp; Problem Solving:
 </li>
 <ul>
 <li>
 Ability to analyze complex issues, identify root causes, and implement effective solutions
 
 </li>
 </ul>
 </ul>
 
 Soft Skills
 
 
 
 <ul>
 <li>
 Excellent English communication skills (verbal and written)
 </li>
 <li>
 Strong collaboration and interpersonal skills
 </li>
 <li>
 Ability to work effectively with cross‑functional teams
 </li>
 </ul>
</div>

IAM Engineer

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