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software technical support engineer Jobs in Cairo

software technical support engineer

service engineer

Haitian Group

<div>
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Perform installation, alignment, and commissioning of injection molding machines.
 </li>
 <li>
 Diagnose and repair mechanical, electrical, or control issues in injection molding machines.
 </li>
 <li>
 Provide technical support and maintenance services during and after the warranty period.
 </li>
 <li>
 Assist the warehouse team with outbound shipment preparations of injection molding machines and accessories.
 </li>
 <li>
 Organize and manage shipping documents including delivery orders, acceptance forms, and inspection reports.
 </li>
 <li>
 Collaborate with internal departments (sales, logistics, and engineering) to ensure smooth after-sales operations.
 </li>
 <li>
 Prepare and submit service reports and feedback to the service manager.
 </li>
 <li>
 Provide on-site training and basic machine operation guidance to customers when needed.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Diploma or above in Mechanical Engineering, Mechatronics, Electrical Engineering, or related fields.
 </li>
 <li>
 1&ndash;2 years of experience in injection molding machine installation or service.
 </li>
 <li>
 Strong troubleshooting, communication, and customer service skills.
 </li>
 <li>
 Willing to take global business trips.
 </li>
 </ul>
 
 
</div>

Service Engineer

Mantrac Distribution

<div>
 
 
 Job Summary :
 
 
 
 
 
 
 The
 
 Technical Support Specialist
 
 provides enterprise‑level integration, implementation, and technical support for
 
 Dell EMC storage and infrastructure solutions
 
 within complex, mission‑critical environments. The role supports both on‑site and remote activities, ensuring reliable deployment, system optimization, and high customer satisfaction.
 
 
 Working closely with customers and internal technical teams, the specialist delivers
 
 custom software integration and implementation
 
 , supports disaster recovery initiatives, and adheres to established escalation and change management processes, contributing to efficient and stable infrastructure operations
 
 
 
 
 
 
 Job Description :
 
 
 
 
 
 <ul>
 <li>
 Deliver enterprise‑level software integration and implementation services at customer sites, including pre‑site assessments, initial installations, system customization, troubleshooting, and customer orientation.
 </li>
 <li>
 Perform installations and configurations within
 
 mainframe and open systems environments
 
 , including moderately complex and extended‑stay deployments.
 </li>
 <li>
 Demonstrate system capabilities, review software operations and management tools, and provide clear guidance on system usage and best practices.
 </li>
 <li>
 Proactively recommend improvements to customers to optimize their use of storage and infrastructure solutions, enhancing system performance, efficiency, and satisfaction.
 </li>
 <li>
 Actively contribute to system configuration, architecture design, layout planning, and performance tuning activities.
 </li>
 <li>
 Participate in the design, testing, and operational execution of customer
 
 disaster recovery and business continuity processes
 
 , as required.
 </li>
 <li>
 Perform storage infrastructure maintenance activities, including upgrades, patching, and
 
 data migration
 
 tasks when necessary.
 </li>
 <li>
 Collaborate with internal technical and engineering teams to support the development of custom customer solutions and preparation for complex implementations.
 </li>
 <li>
 Contribute to the development and continuous improvement of technical strategies, policies, and best practices through participation in team discussions and management meetings.
 </li>
 <li>
 Build and maintain strong, long‑term customer relationships by delivering reliable solutions and high‑quality service aligned with a &ldquo;customer for life&rdquo; mindset.
 </li>
 <li>
 Adhere strictly to established
 
 escalation procedures, change control processes, and service management standards
 
 .
 </li>
 <li>
 Prepare and maintain accurate activity, progress, and time management reports in accordance with organizational procedures.
 </li>
 <li>
 Stay current with industry trends, technical specifications, and evolving hardware and software requirements through ongoing training, professional development, and industry engagement.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements :
 
 
 
 
 
 <ul>
 <li>
 Strong experience with enterprise
 
 hardware, software, operating systems and implementation support of Dell EMC products within enterprise environments.
 
 </li>
 <li>
 Knowledge of
 
 host‑based data migrations
 
 and storage technologies
 </li>
 <li>
 Experience with
 
 LAN/WAN networks
 
 , including IP and SNMP
 </li>
 <li>
 Hands‑on experience with
 
 Fibre Channel SAN
 
 environments (Cisco/Brocade)
 </li>
 <li>
 Ability to work independently, manage multiple priorities, and perform under pressure
 </li>
 <li>
 Excellent communication and stakeholder management skills
 </li>
 <li>
 Bachelor&rsquo;s degree in Information Technology / Computer Science
 </li>
 <li>
 2&ndash;3 years in a relevant technical role
 </li>
 </ul>
 
 
</div>

Otis Elevator Co.

<div>
 
 At Otis, we move billions of people every day!
 
 
 How? Through our talented Team of more than 72,000 employees, who are passionate about what we do and what&rsquo;s next.
 
 
 From our foundation of excellent products (escalators, elevators and moving walkways), to our next chapter of digital transformation, this is a great time to join our Company!
 
 
 
 
 
 
 
 Role Overview:
 
 
 
 
 
 
 
 The
 
 Digital Workplace Services Engineer
 
 supports Otis group B countries strategy by enabling a modern, secure, and efficient digital workplace. The role focuses on telecommunications, PC and hardware/software asset management, and high‑quality support services to allow employees to work securely from anywhere.
 
 
 
 
 
 
 
 On a typical day you will:
 
 
 
 <ul>
 <li>
 Align workplace services with enterprise strategies and business objectives.
 </li>
 <li>
 Ensure compliance, standardization, and full lifecycle management of all workplace assets and services.
 </li>
 <li>
 Support and manage relationships with key suppliers; drive service improvements and operational excellence.
 </li>
 <li>
 Standardize and support telecommunications operations and products.
 </li>
 <li>
 Use and maintain ServiceNow, including the CMDB, following Otis standards.
 </li>
 <li>
 Collaborate with global architecture and support teams.
 </li>
 <li>
 Provide timely resolution of incidents and service requests within workplace services scope.
 </li>
 <li>
 Communicate technical issues clearly and assist in remediation activities.
 </li>
 <li>
 Participate in project planning and execution.
 </li>
 </ul>
 
 
 
 
 
 
 What You Will Need to be Successful:
 
 
 
 <ul>
 <li>
 ITIL certification or equivalent.
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Science or related field.
 </li>
 <li>
 Strong technical background and relevant experience.
 </li>
 <li>
 Knowledge of Microsoft collaboration technologies (O365, Exchange, Lync/Skype, Teams).
 </li>
 <li>
 English language proficiency.
 </li>
 </ul>
 
 
 
 
 
 
 What can the Regional DT Team can offer you:
 
 
 
 <ul>
 <li>
 The chance to work for an industry leading company and a global brand.
 </li>
 <li>
 A culture that encourages innovation and appreciates our talent is the key to our success.
 </li>
 <li>
 Competitive compensation package.
 </li>
 <li>
 High visibility across EMEA.
 </li>
 <li>
 Collaboration across various teams and functions.
 </li>
 <li>
 Opportunities to make a meaningful impact.
 </li>
 <li>
 Exposure to a wide range of technologies.
 </li>
 <li>
 Continuous training.
 </li>
 </ul>
 
 
 
 
 #BuildWhatsNext.
 
 
 
</div>

Digital Workplace Service Engineer (M/F) Regional position - Egypt based

Estithmar Holding

<div>
 
 We are seeking a detail-oriented and technically competent
 
 Technical Engineer
 
 to support joinery project execution under Qatar HR Management . The role involves coordinating technical aspects of joinery works, ensuring accurate drawings, material specifications, and smooth project delivery from design through installation.
 
 
 
 
 
 The ideal candidate will have hands-on experience in joinery projects, strong technical knowledge, and the ability to collaborate effectively with design, production, and site teams.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Prepare
 
 detailed shop drawings
 
 for joinery items (cabinetry, doors, wardrobes, wall panels, etc.).
 </li>
 <li>
 Interpret architectural and interior design drawings into
 
 production-ready technical drawings
 
 .
 </li>
 <li>
 Coordinate with
 
 design, production, and site teams
 
 to ensure proper execution.
 </li>
 <li>
 Review project specifications and ensure compliance with
 
 client requirements and standards
 
 .
 </li>
 <li>
 Assist in
 
 material selection
 
 and finishes related to joinery works.
 </li>
 <li>
 Conduct
 
 site visits
 
 when required to verify measurements and installation details.
 </li>
 <li>
 Revise drawings based on
 
 engineer/client feedback
 
 .
 </li>
 <li>
 Ensure all drawings follow
 
 industry standards and company guidelines
 
 .
 </li>
 <li>
 Support cost estimation teams by providing accurate
 
 material take-offs
 
 .
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Architecture and Interior Design
 
 </li>
 <li>
 0&ndash;3 years of experience in
 
 joinery or interior fit-out projects
 
 .
 </li>
 <li>
 Strong knowledge of
 
 joinery detailing and materials
 
 .
 </li>
 </ul>
 
 Proficiency in:
 
 <ul>
 <li>
 AutoCAD (essential)
 </li>
 <li>
 SketchUp / Revit (preferred)
 </li>
 <li>
 Microsoft Office
 </li>
 </ul>
 
 Understanding
 
 technical drawing standards and construction methods
 
 .
 
 
 Good communication and coordination skills.
 
 <ul>
 <li>
 Ability to work under deadlines and handle multiple tasks.
 </li>
 </ul>
 
 
</div>

Technical Engineer

Archirodon Group N.V.

<div>
 
 
 Archirodon, having earned its reputation as a reliable and respected international contractor for more than a half century in the Engineering, Procurement and Construction (EPC) market, continues to create value to its stakeholders by executing complex EPC projects worldwide, in recognition of its superior standards of performance.
 
 
 
 
 We have an outstanding record in completing major Energy, Marine, Infrastructure and Defense &amp; Security projects around the globe and we pride ourselves on delivering over the years the kind of reliability and trust that the client has the right to expect from a major EPC contractor.
 
 
 
 
 
 
 
 Job Description
 
 
 
 We are constantly growing and are currently looking for One (1)
 
 Technical Office Engineer (Civil)
 
 to join a top qualified and knowledgeable team of Engineers.
 
 
 Would you like to be part of a dynamic EPC leader with global presence? We&rsquo;d like to meet you.
 
 
 Join our worldwide journey. Build on something that matters!
 
 
 
 
 
 
 What you will need to do:
 
 
 <ul>
 <li>
 Prepares of coordinates/shop and as-built drawings.
 </li>
 <li>
 Design temporary works.
 </li>
 <li>
 Evaluates the technical submittals for project materials procured by site team.
 </li>
 <li>
 Coordinate Constructability reviews.
 </li>
 <li>
 Support the Construction Section Heads/Engineers in the preparation of Construction documentation such as method statement, lifting plans, procedures.
 </li>
 <li>
 Analyze the IFC drawings and project specification documents to understand project scope thoroughly and to raise technical queries well in advance to facilitate the execution works.
 </li>
 </ul>
 
 
 
 
 
 What is in it for you:
 
 
 
 Competitive salary and benefits are part of the offering, yet the real joy comes from being a member of smart and passionate teams, within an international leading EPC Group on a mission that matters. We create mega construction projects - literally around the globe - with meaningful impact on the local communities for the years to come. At Archirodon, you will find a proud, productive and human-centric culture, caring for and building on our people and their development!
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in civil engineering from reputed and recognized University
 </li>
 <li>
 10+ years of experience in a similar role
 </li>
 <li>
 Strong experience in civil &amp; steel shop drawings
 </li>
 <li>
 Experience with material submittals &amp; RFIs
 </li>
 <li>
 Solid knowledge of BOQs &amp; cost analysis
 </li>
 <li>
 Proficiency in AutoCAD (3D), REVIT &amp; Navisworks
 </li>
 <li>
 Very good command of English
 </li>
 </ul>
 
 
 
 
 
 What it is nice to have:
 
 
 <ul>
 <li>
 Previous working experience in several projects at same time
 </li>
 </ul>
 
 
 
 
 
 You are someone who:
 
 
 <ul>
 <li>
 Is organized, committed and hard worker
 </li>
 <li>
 Has strong interpersonal skills and is a team player with high attention to details
 </li>
 <li>
 Is an analytical thinker
 </li>
 <li>
 Is a result driven person combined with problem solving techniques
 </li>
 <li>
 Has report writing and communication skills
 </li>
 </ul>
 
 
 
 
 
 Please note that you will be contacted only in case you are shortlisted for an interview. In the meantime, do not hesitate to stay in touch and keep monitoring our open vacancies and our LinkedIn page! Rest assured that your application will be treated with strict confidentiality and under all applicable data privacy regulations.
 
 
</div>

Technical Office Engineer (Civil)

Air Arabia

<div>
 Date: 12 Nov 2025
 
 
 Company: Air Arabia Egypt (E5)
 
 
 Location:
 
 
 Cairo, EG
 
 
 Country: EG
 
 
 
 Job Purpose
 
 
 
 Assists the Engineer to perform Airframe, Engine, and avionics Maintenance tasks on assigned Air Arabia aircrafts including inspections, repairs and component replacement, performs and records work up to required standards and in accordance with Air Arabia and regulatory requirements.
 
 
 
 Key Result Responsibilities
 
 
 
 
 Operational Excellence
 
 
 
 <ul>
 <li>
 Reviews assigned tasks with the Engineer/Manager to gain full understanding of the work, priorities, documentation requirements and cautions, prior to starting work.
 </li>
 <li>
 Prepares and performs scheduled aircraft maintenance according to assignments from the Engineer-in-Charge ensuring that the required documentation, parts, tools and GSE are obtained and used per issued instructions.
 </li>
 <li>
 Carries out scheduled aircraft test and inspection tasks to the standard necessary to fully identify and record any defects or damage in accordance with approved maintenance procedures.
 </li>
 <li>
 Carries out servicing, repairs, component replacements and tests as directed by the Engineer-in-Charge and fully in accordance with approved data and procedures.
 </li>
 <li>
 Ensures proper tooling / equipment is drawn from stores to perform tasks, returning all of it in good condition following completion of work.
 </li>
 <li>
 Regularly reports the status of assigned tasks to the Engineer-in-Charge and alerts him/her to any problems with aircraft condition or with the execution of the work.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 
 Safety
 
 
 
 <ul>
 <li>
 Manages the safety of own assigned maintenance tasks, ensuring all published mandatory precautions are taken prior to commencing work and during task execution.
 </li>
 <li>
 Takes positive steps to protect self and other persons in the area of the maintenance activity from any possible injury, including the use of proper GSE and protective equipment.
 </li>
 <li>
 Pays attention to human factors aspects of maintenance, ensuring that work interruption procedures are followed and that adequate access and lighting is used for maintenance and inspections.
 
 
 </li>
 </ul>
 
 Reputation and Teamwork
 
 
 
 <ul>
 <li>
 Internal Customer Service: provides helpful information and support to own team and to other department personnel involved with managing scheduled maintenance checks.
 </li>
 <li>
 Representing Air Arabia: presents a positive and competent image of technical professionalism to other companies&rsquo; personnel and RBG customers.
 
 
 </li>
 </ul>
 
 Cost Awareness
 
 
 
 <ul>
 <li>
 Maintains positive awareness to the cost of aircraft maintenance including use of time and materials. Minimises unnecessary waste of consumable material and part repair cost by avoiding unnecessary damage and repeat work during maintenance.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Qualified and experienced Civil Aircraft Maintenance Technician (Diploma is acceptable).
 </li>
 <li>
 Ability to use computer (Microsoft Office).
 </li>
 <li>
 Ability to obtain Egyptian Driver&rsquo;s License.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 
 External applicants
 
 
 
 <ul>
 <li>
 At least 2 years&rsquo; experience performing maintenance on large commercial aircraft, preferably Airbus types.
 </li>
 <li>
 At least 2 years&rsquo; experience in a Line or Base Maintenance environment.
 </li>
 <li>
 Able to demonstrate solid basic understanding of Aircraft Maintenance theory and practice.
 </li>
 </ul>
</div>

Aircraft Technician

Valeo

<div>
 Valeo est une entreprise mondiale de haute technologie qui con&ccedil;oit des solutions r&eacute;volutionnaires pour r&eacute;inventer la mobilit&eacute;. Nous sommes un &eacute;quipementier partenaire des constructeurs automobiles et des acteurs de la nouvelle mobilit&eacute; dans le monde entier. Notre vision ? Inventer une mobilit&eacute; plus verte et plus s&ucirc;re, gr&acirc;ce &agrave; des solutions ax&eacute;es sur la conduite intuitive et la r&eacute;duction des &eacute;missions de CO2. Nous sommes leaders dans nos domaines d'activit&eacute; et reconnus comme l'une des plus grandes entreprises innovantes au monde.
 
 
 
 Job Description
 
 
 
 
 Mission
 
 
 
 The Valeo Service Digital Development team is continuing to grow and we are now looking for a Software Solution Architect.
 
 
 Thanks to your passion and expertise in the Digital field, you will create successful products and solutions to assist the IS Digital department in building and delivering innovative projects to drive our business.
 
 
 Valeo Service Digital departement is a customer oriented team, eager to develop the best solutions and to be the leader of the market in terms of Digital Experience.
 
 
 Valeo Service is part of the Valeo Group, an Aftermarket Specialist serving both auto manufacturers dealers network with original equipment spares and the independent aftermarket with replacement parts and accessories for passenger cars and commercial vehicles.
 
 
 Our ideal Solutions Architect will be acting as a consultant to our internal customers in delivering the most efficient solutions to accompany their business needs. This will require abilities to collaborate with cross-functional teams, working on several projects in parallel, and have a business and customer oriented mindset.
 
 
 With the support of our Engineering teams, Software Developers and Project Managers you will ensure that your solutions deliver the most appropriate answer to the internal client requirements and be in line with your standards and best practices.
 
 
 
 Responsibilities
 
 
 
 In interaction with the IS Digital Manager as well as other departments, you will ~
 
 
 <ul>
 <li>
 Identify and understand internal customers needs and interpret customer&rsquo;s requirements to define the most suitable solution for them.
 </li>
 <li>
 Work directly with creative and technical team members to evaluate, architect multi-disciplinary solutions for end users
 </li>
 <li>
 Conduct high-level solution studies~
 </li>
 <li>
 Determine the systems, subsystems and interfaces (new, existing, impacted) involved to meet functional and non-functional requirements
 </li>
 <li>
 Identify technical solutions for new systems (to be developed or purchased)
 </li>
 <li>
 Define how suggested solutions will be integrated into the information system
 </li>
 <li>
 Validate technical assumptions and evaluate alternatives (potentially through POC)
 </li>
 <li>
 Provide project and people cost estimates for your solution
 </li>
 <li>
 Conduct detailed architecture studies~
 </li>
 <li>
 Define and ensure designed solution is aligned with Valeo&rsquo;s standards rules, cyber security, best practices
 </li>
 <li>
 Help identify the best architecture to implement/integrate/deploy the solution, and the path to reach that target
 </li>
 <li>
 Provide the low-level architecture design and NFRs.
 </li>
 <li>
 Implement solution and follow up on project completion
 </li>
 <li>
 Determine project&rsquo;s scope and define clear deliverables, roles, and responsibilities along with various stakeholders
 </li>
 <li>
 Identify project delivery interdependencies and risks
 </li>
 <li>
 Manage and drive internal and external parties upon whom successful project delivery is dependent.
 </li>
 <li>
 Maintain project documentations and artefacts to track progress.
 </li>
 <li>
 Reviews, recommends and adjusts schedule changes and identifies the impact on the organisation along with risk evaluation and mitigation plans.
 </li>
 <li>
 Provide metrics and regular status updates to project stakeholders and to interested parties.
 </li>
 <li>
 Complete and ensure the completion of internal IS processes for projects..
 
 
 </li>
 </ul>
 
 Qualifications - External
 
 
 
 
 Education/Training
 
 
 
 Bachelor or Masters degree in computer science, computer engineering, or related technical
 
 
 
 Professional
 
 
 Experience
 
 
 
 The candidates should have from +5 years of project management experience and 3 years working at solution architect position
 
 
 <ul>
 <li>
 You are graduated of a higher education in IT development and architecture and have acquired at least 5 years of experience in IT, including at least 3 years in an architect role, in a transverse architecture department or in projects, with design and development related to the web, mobile, data, integration between systems;
 </li>
 <li>
 Extensive experience system analysis and in programming of software applications
 </li>
 <li>
 Demonstrated leadership and project management skills
 </li>
 <li>
 You master architecture modelling languages and techniques (e.g. UML, Archimate, DDD, BPMN, etc.);
 </li>
 <li>
 You master the principles and models of integration design and service-oriented architectures (weak coupling/strong consistency, event-driven architecture, etc.);
 </li>
 <li>
 You have experience in enterprise architecture and IS modernization;
 </li>
 <li>
 You are comfortable with integration technologies (web services/REST API, Batch, ETL, RabbitMQ, Kafka);
 </li>
 <li>
 You are comfortable with AWS technologies (especially ECS, EC2, API Gateway, SNS/SQS, S3, Lambda) and other technologies/languages (e.g. Node, PHP, React &amp; React Native, JavaScript, Docker, etc.)
 </li>
 <li>
 Knowledge of modern concepts of software development and architectures (SoC, SaaS/PaaS/IaaS, SOA)
 </li>
 <li>
 Ability to manage multiple projects and coordinate multiple teams at the same time
 </li>
 <li>
 Consistently demonstrates clear and concise written and verbal communication
 </li>
 <li>
 Sense of business with a strong sensibility to time to market
 </li>
 <li>
 Result orientation, with desire to improve our customer's experience
 
 
 </li>
 </ul>
 You will be successful in this role if~
 
 
 <ul>
 <li>
 You are recognized for your ability to communicate with different stakeholders, with active listening, humility and pedagogy;
 </li>
 <li>
 you know how to vulgarise technical subjects in particular to convince your interlocutors;
 </li>
 <li>
 You are particularly pragmatic and rigorous.
 </li>
 <li>
 You are passionate about building software and customer oriented solutions
 
 
 </li>
 </ul>
 
 Languages
 
 
 
 Fluent in English; French is a plus
 
 
 
 Position~
 
 
 
 R&amp;D Team Leader/Architect
 
 
 
 D&eacute;partement~
 
 
 
 R&amp;D DSIS Delivery
 
 
 
 Schedule~
 
 
 
 Temps plein
 
 
 
 Employee Status~
 
 
 
 CDI
 
 
 
 Type de contrat~
 
 
 
 
 Job Posting Date~
 
 
 
 2025-09-03
 
 
 
 Join Us !
 
 
 Being part of our team, you will join~
 
 
 <ul>
 <li>
 one of the largest global innovative companies, with more than 20,000 engineers working in Research &amp; Development
 </li>
 <li>
 a multi-cultural environment that values diversity and international collaboration
 </li>
 <li>
 more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth
 </li>
 <li>
 a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development
 
 
 </li>
 </ul>
 More information on Valeo~ https~//www.valeo.com
 
</div>

IS Digital Architect, Valeo Service

Explore 402+ Service engineer in Cairo this April. Find roles across top companies and apply now to boost your career.

402 service engineer jobs In Cairo

Service Engineer

Service Engineer

Digital Workplace Service Engineer (M/F) Regional position - Egypt based

Technical Engineer

Technical Office Engineer (Civil)

Aircraft Technician

IS Digital Architect, Valeo Service