sales engineer

customer service senior engineer Jobs in Muscat

customer service senior engineer

duty engineer

electrical engineer

field services engineer

service engineer

CDHorizon United Arab Emirates

<div>
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Mandatory Experience with ForkLift, Excavator, Aerial Work Platforms and other heavy earth moving equipment.
 </li>
 <li>
 Troubleshooting, Maintenance &amp; Repair, and Technical Support skills.
 </li>
 <li>
 Field Service and Communication skills.
 </li>
 <li>
 Strong problem-solving abilities and attention to detail.
 </li>
 <li>
 Excellent interpersonal and communication skills.
 </li>
 <li>
 Ability to work efficiently in a team environment.
 </li>
 <li>
 Install, maintain, troubleshoot, and repair [equipment/machinery].
 </li>
 <li>
 Provide technical support to customers and internal teams.
 </li>
 <li>
 Perform preventive maintenance and routine inspections.
 </li>
 <li>
 Document service activities and maintain accurate records.
 </li>
 <li>
 Ensure compliance with safety standards and company policies.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or diploma in Engineering (Mechanical, Electrical, or related field).
 </li>
 <li>
 Proven experience in a technical role.
 </li>
 <li>
 Strong problem-solving skills and technical expertise.
 </li>
 <li>
 Willingness to travel and provide on-site support.
 </li>
 <li>
 Valid driver&rsquo;s license.
 </li>
 </ul>
 
 
</div>

Service Engineer

Spec Brite Group

Job Purpose:To provide technical service support for installation, maintenance, calibration, and repair of medical equipment, ensuring optimal performance and customer satisfaction.Key Responsibilities:<ul><li>Install, test, and commission medical devices and equipment at client sites.</li><li>Conduct routine preventive and corrective maintenance visits.</li><li>Diagnose and resolve technical faults efficiently to minimize downtime.</li><li>Coordinate with suppliers for spare parts and technical updates.</li><li>Maintain accurate service records and prepare service reports.</li><li>Provide on-site user training and technical support to healthcare professionals.</li><li>Support sales and tender teams with technical input when required.</li><li>Ensure compliance with company service standards and health &amp; safety regulations.</li><li>Stay updated with new technologies and product developments.</li></ul>Job Specification (JS)Education:<ul><li>Bachelor&rsquo;s degree in Biomedical Engineering or Electrical/Electronics Engineering.</li></ul>Experience:<ul><li>Entry-level position (Fresh graduates or up to 1 year of experience).</li></ul>Skills &amp; Competencies:<ul><li>Basic knowledge of medical devices and hospital equipment.</li><li>Strong troubleshooting and analytical skills.</li><li>Excellent communication and customer-handling skills.</li><li>Good computer literacy (MS Office, service reporting tools).</li><li>Willingness to travel for on-site service calls and training.</li></ul>Other Requirements:<ul><li>Omani National only.</li><li>Possession of a valid Omani driving license is an advantage.</li><li>Willingness to undergo product training locally and internationally.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Please mention your nationality</li></ul>

Service Engineer – Medical Devices (Omani National)

CNS Middle East

<div>Company Description 
CNS (Computer Network Systems) is a technology company in the middle-east &amp; has over 30 years of successful achievements and long-term partnerships with distinct customers across the region.
We are an IT distributor &amp; our expertise are in Banking &amp; Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure, Hybrid Cloud, Digital Workplace, Customer Experience, Digital Transformation, and Block Chain.
We are a Part of the Ghobash Group of Companies, CNS spread across the region with offices in Abu Dhabi, Dubai, Oman, and Kuwait providing a holistic approach that covers all aspects of information communication technology system integration, consultancy, operation, managed services, and IT outsourcing.
CNS also has state-of-the-art network operation centers in Abu Dhabi and Dubai that develop in-house software and applications providing end-to-end solutions to our customers and partners. 
Job Description 
Customer Service Senior Engineer with experience in Banking, Financial Services. The ideal candidate will be responsible for providing advanced technical support, conducting preventive and corrective maintenance, and ensuring the optimal performance of banking systems and self-service terminals. The role involves close coordination with the customer, service team, and technical experts to achieve high service availability and customer satisfaction while adhering to SLA commitments and operational standards.
DUTIES &amp; RESPONSIBILITIES
Technical Support &amp; Maintenance:<ul><li>
Perform installation, configuration, testing, and troubleshooting of Diebold Nixdorf self-service terminals (CINEO and DN Series &ndash; CMD-V4, RM3, CCDM, ATS, RM4V, RM4H, CMDV6C, CMDV6A) and related peripherals.</li><li>
Carry out preventive and corrective maintenance to ensure optimal machine uptime and adherence to SLA targets.</li><li>
Analyze recurring technical issues and implement permanent corrective actions to minimize repeat failures.</li><li>
Coordinate with vendor technical teams for complex issues, firmware updates, and hardware enhancements.</li></ul>
Service Delivery &amp; Field Operations:<ul><li>
Respond promptly to customer service calls and ensure timely resolution of incidents within agreed SLAs.</li><li>
Prepare and update service reports, installation checklists, and preventive maintenance documentation</li><li>
Support software and hardware upgrades, system replacements, and field modifications as per project requirements.</li><li>
Ensure all activities are carried out in compliance with safety, quality, and operational standards.</li></ul>
Customer Support &amp; Coordination:<ul><li>
Maintain effective communication with customers to provide updates, clarify technical details, and ensure satisfaction with service delivery.</li><li>
Work closely with the service desk and logistics teams to plan visits, manage parts requests, and report any field challenges.</li><li>
Escalate high-impact issues proactively to the team leader or vendor for timely intervention.</li></ul>
Workshop &amp; Spare Parts Handling:<ul><li>
Assist in diagnosing and repairing returned hardware components in the workshop environment.</li><li>
 Maintain accurate tracking of used spare parts, report consumption, and ensure timely return of faulty items.</li></ul>
Continuous Improvement &amp; Knowledge Sharing:<ul><li>
Respond promptly to customer service calls and ensure timely resolution of incidents within agreed SLAs.</li><li>
Support training and mentoring of junior engineers to enhance overall team capability.</li><li>
Participate in technical workshops and internal reviews to share best practices and field experience.</li></ul> 
Qualifications 
Education
Bachelor&rsquo;s degree in computer science, Computer Engineering, or Information Technology.
Experience
3&ndash;4 years of experience in hardware support within BFSI, preferably with Diebold Nixdorf hardware and software solutions.
Desired: 4&ndash;5 years of experience in hardware support within BFSI, preferably with Diebold Nixdorf hardware and software solutions. 
Additional Information 
Core Technical Skills<ul><li>
Diebold Nixdorf Cineo and DN Series machines (CMD-v4, CCDM, RM3, ATS, RM4V, RM4H, CMDv6C, CMDv6A) and related peripherals.</li></ul>
Soft Skills<ul><li>
Strong analytical and troubleshooting skills with a methodical approach to problem-solving.</li><li>
Excellent communication and interpersonal skills to effectively interact with customers and internal teams.</li><li>
Ability to work independently with minimal supervision while maintaining accountability for assigned tasks.</li><li>
Proactive and resourceful, with the ability to handle field challenges and unexpected technical issues calmly.</li><li>
Highly organized, with strong attention to detail and commitment to quality service delivery.</li><li>
Flexible and adaptable to changing technologies, tools, and operational requirements.</li><li>
Collaborative team player who contributes positively to knowledge sharing and continuous improvement initiatives.</li><li>
Customer-focused mindset, ensuring professionalism and responsiveness in all interactions.</li></ul><div></div>
Compliance with policies and procedures based on the ISO standards adopted by CNS.</div>

Customer Service Senior engineer

<div>
 
 Company Description
 
 
 
 CNS (Computer Network Systems) is a technology company in the middle-east &amp; has over 30 years of successful achievements and long-term partnerships with distinct customers across the region.
 
 
 We are an IT distributor &amp; our expertise are in Banking &amp; Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure, Hybrid Cloud, Digital Workplace, Customer Experience, Digital Transformation, and Block Chain.
 
 
 We are a Part of the Ghobash Group of Companies, CNS spread across the region with offices in Abu Dhabi, Dubai, Oman, and Kuwait providing a holistic approach that covers all aspects of information communication technology system integration, consultancy, operation, managed services, and IT outsourcing.
 
 
 CNS also has state-of-the-art network operation centers in Abu Dhabi and Dubai that develop in-house software and applications providing end-to-end solutions to our customers and partners.
 
 
 
 Job Description
 
 
 
 Customer Service Senior Engineer with experience in Banking, Financial Services. The ideal candidate will be responsible for providing advanced technical support, conducting preventive and corrective maintenance, and ensuring the optimal performance of banking systems and self-service terminals. The role involves close coordination with the customer, service team, and technical experts to achieve high service availability and customer satisfaction while adhering to SLA commitments and operational standards.
 
 
 
 Duties &amp; Responsibilities
 
 
 
 
 Technical Support &amp; Maintenance:
 
 
 
 <ul>
 <li>
 Perform installation, configuration, testing, and troubleshooting of Diebold Nixdorf self-service terminals (CINEO and DN Series &ndash; CMD-V4, RM3, CCDM, ATS, RM4V, RM4H, CMDV6C, CMDV6A) and related peripherals.
 </li>
 <li>
 Carry out preventive and corrective maintenance to ensure optimal machine uptime and adherence to SLA targets.
 </li>
 <li>
 Analyze recurring technical issues and implement permanent corrective actions to minimize repeat failures.
 </li>
 <li>
 Coordinate with vendor technical teams for complex issues, firmware updates, and hardware enhancements.
 
 
 </li>
 </ul>
 
 Service Delivery &amp; Field Operations:
 
 
 
 <ul>
 <li>
 Respond promptly to customer service calls and ensure timely resolution of incidents within agreed SLAs.
 </li>
 <li>
 Prepare and update service reports, installation checklists, and preventive maintenance documentation
 </li>
 <li>
 Support software and hardware upgrades, system replacements, and field modifications as per project requirements.
 </li>
 <li>
 Ensure all activities are carried out in compliance with safety, quality, and operational standards.
 
 
 </li>
 </ul>
 
 Customer Support &amp; Coordination:
 
 
 
 <ul>
 <li>
 Maintain effective communication with customers to provide updates, clarify technical details, and ensure satisfaction with service delivery.
 </li>
 <li>
 Work closely with the service desk and logistics teams to plan visits, manage parts requests, and report any field challenges.
 </li>
 <li>
 Escalate high-impact issues proactively to the team leader or vendor for timely intervention.
 
 
 </li>
 </ul>
 
 Workshop &amp; Spare Parts Handling:
 
 
 
 <ul>
 <li>
 Assist in diagnosing and repairing returned hardware components in the workshop environment.
 </li>
 <li>
 Maintain accurate tracking of used spare parts, report consumption, and ensure timely return of faulty items.
 
 
 </li>
 </ul>
 
 Continuous Improvement &amp; Knowledge Sharing:
 
 
 
 <ul>
 <li>
 Respond promptly to customer service calls and ensure timely resolution of incidents within agreed SLAs.
 </li>
 <li>
 Support training and mentoring of junior engineers to enhance overall team capability.
 </li>
 <li>
 Participate in technical workshops and internal reviews to share best practices and field experience.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree in computer science, Computer Engineering, or Information Technology.
 
 
 
 Experience
 
 
 
 3&ndash;4 years of experience in hardware support within BFSI, preferably with Diebold Nixdorf hardware and software solutions.
 
 
 Desired: 4&ndash;5 years of experience in hardware support within BFSI, preferably with Diebold Nixdorf hardware and software solutions.
 
 
 Additional Information
 
 
 
 Core Technical Skills
 
 
 
 <ul>
 <li>
 Diebold Nixdorf Cineo and DN Series machines (CMD-v4, CCDM, RM3, ATS, RM4V, RM4H, CMDv6C, CMDv6A) and related peripherals.
 
 
 </li>
 </ul>
 
 Soft Skills
 
 
 
 <ul>
 <li>
 Strong analytical and troubleshooting skills with a methodical approach to problem-solving.
 </li>
 <li>
 Excellent communication and interpersonal skills to effectively interact with customers and internal teams.
 </li>
 <li>
 Ability to work independently with minimal supervision while maintaining accountability for assigned tasks.
 </li>
 <li>
 Proactive and resourceful, with the ability to handle field challenges and unexpected technical issues calmly.
 </li>
 <li>
 Highly organized, with strong attention to detail and commitment to quality service delivery.
 </li>
 <li>
 Flexible and adaptable to changing technologies, tools, and operational requirements.
 </li>
 <li>
 Collaborative team player who contributes positively to knowledge sharing and continuous improvement initiatives.
 </li>
 <li>
 Customer-focused mindset, ensuring professionalism and responsiveness in all interactions.
 
 
 </li>
 </ul>
 
 Compliance with policies and procedures based on the ISO standards adopted by CNS.
 
</div>

Yokogawa

<div>
 
 Not just a job, but a career
 
 
 
 Yokogawa, award winner for &lsquo;Best Asset Monitoring Technology&rsquo; and &lsquo;Best Digital Twin Technology&rsquo; at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.
 
 
 Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.
 
 
 
 About The Team
 
 
 
 Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.
 
 
 
 Key Responsibilities &amp; Accountabilities
 
 
 
 <ul>
 <li>
 Lead service and project execution activities for DCS, ESD and FGS systems, ensuring compliance with safety regulations and project standards.
 </li>
 <li>
 Implement, commission, configure, and troubleshoot hardware and software components of Yokogawa Centum VP and ProSafe-RS systems.
 </li>
 <li>
 Prepare, review, and finalize Safety Validation Plans, Functional Design Specifications, and related engineering documentation.
 </li>
 <li>
 Conduct scope analysis, site surveys, and review customer specifications and RFQs to define project and service requirements.
 </li>
 <li>
 Develop technical and commercial proposals, including BOMs, system architecture, and compliance documentation.
 </li>
 <li>
 Coordinate and manage kick-off meetings, purchase order reviews, and engineering change controls.
 </li>
 <li>
 Prepare detailed engineering documents such as:
 </li>
 <li>
 IOM loading
 </li>
 <li>
 System cable schedules
 </li>
 <li>
 GA/IA drawings
 </li>
 <li>
 Heat and power calculations
 </li>
 <li>
 Wiring diagrams
 </li>
 <li>
 FAT/SAT plans and procedures
 </li>
 <li>
 Application logic generation (FBD and SFC) in Centum VP and Prosafe-RS
 </li>
 <li>
 Design and review panel room layouts, cable routing plans, and cable engineering for power, control, and signal circuits.
 </li>
 <li>
 Develop interconnection drawings from field instruments to DCS/ESD/FGS I/O cards, including signal conditioning for MCCs, HT, VFDs, etc.
 </li>
 <li>
 Lead and support system inspections, FAT, SAT, commissioning, and startup activities for DCS and ESD systems.
 </li>
 <li>
 Provide post-project technical support, including troubleshooting, diagnostics, and system maintenance.
 </li>
 <li>
 Collaborate effectively with customers, vendors, QC teams, and internal departments to resolve technical issues and ensure engineering quality.
 </li>
 <li>
 Regularly report project and service progress to management, highlighting risks, milestones, and corrective actions.
 
 
 </li>
 </ul>
 
 Qualification And Experience
 
 
 
 <ul>
 <li>
 Minimum 5 to 12 Years&rsquo; experience in Projects detailed engineering, design, assembly and testing team of Yokogawa DCS &amp; Prosafe as per the Project specification requirements.
 </li>
 <li>
 Graduate in Engineering &ndash; Process Control Systems / Instrumentation / Electrical &amp; Electronics.
 </li>
 <li>
 Experience of handling brownfield projects and after-sales service.
 </li>
 <li>
 Field project execution and site experience is mandatory
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 Identify the SOW and risk during proposal stages.
 </li>
 <li>
 Target oriented, committed to long-span work
 </li>
 <li>
 Computer skills: Microsoft Office, MS Visio, MS Project, Outlook, CRM, etc.
 </li>
 <li>
 Ability to work under pressure.
 </li>
 <li>
 Knowledge and understanding of organizational policy and procedures.
 </li>
 <li>
 Pro-active and Self Motivated.
 </li>
 <li>
 Team Player.
 </li>
 <li>
 Project Design Engineering analysis and techniques.
 </li>
 <li>
 Strong Leadership quality.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 High and complete Knowledge of entire Hardware &amp; software of all Yokogawa DCS -CS3000/CVP, &amp; ESD-Prosafe RS systems.
 </li>
 <li>
 Good Knowledge of all related third-party components used in Yokogawa system.
 </li>
 <li>
 Very good communication and presentation skills.
 </li>
 <li>
 Developing and maintaining good relationships with clients.
 </li>
 <li>
 Knowledge of IT basics and Microsoft Applications including MS Project.
 </li>
 <li>
 Good Problem solving, strong Negotiation and reporting skills.
 </li>
 <li>
 Work experience in MS Word, Excel, and PowerPoint.
 
 
 </li>
 </ul>
 Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.
 
 
 Are you being referred to one of our roles? If so, ask your connection at Yokogawa
 
 
 about our Employee Referral process!
</div>

Lead / Senior Service Project Engineer

Rapiscan Systems

<div>
 
 Overview
 
 
 
 Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology&mdash;or multiple X-ray technologies&mdash;to address each customer&rsquo;s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.
 
 
 
 Role Overview
 
 
 
 The purpose of this position is to provide for the repair, troubleshooting and preventive maintenance of electronic equipment used for security screening and cargo detection at various locations throughout the ports of Oman. The Field Service Engineer will use independent judgement and discretion to ensure all facets of safety protocols are followed and that screening and detection equipment is operated and maintained at the highest level of efficiency and reliability. The employee is expected to relocate to/between various operational sites in Oman as required by the needs of S2 Muscat.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Conduct on-site periodic and scheduled maintenance of a variety of electronic equipment including cargo screening devices and systems.
 </li>
 <li>
 Understand usage of the Digital Multimeter and AC (Alternative current) and DC (Direct current) and see how these operate.
 </li>
 <li>
 Troubleshoot and repair electronic systems and subsystems to include x-ray imaging systems, power supplies, computers, computer peripherals, hydraulics, and pneumatics systems using technical drawings, wiring diagrams, schematics and blueprints and service documentation.
 </li>
 <li>
 Perform moderately complex electronic technical functions related to testing, modification, and assembly of electronic and electro-mechanical components and systems
 </li>
 <li>
 Will work from documentation such as schematics, diagrams, notes, production, prints and layouts.
 </li>
 <li>
 Able to troubleshoot computer hardware problems, update software configurations from written instructions or with guidance from support personnel.
 </li>
 <li>
 Utilizes normal and specialized electronic and mechanical test equipment including oscilloscopes, VOM, DVM, signal generators and similar test apparatus.
 </li>
 <li>
 Handle on-call requests for the repair of equipment due to malfunction or failure. Determine when repairs require more expert capability and determine when assigned equipment is unserviceable.
 </li>
 <li>
 Serve as the subject matter expert in the operation, capabilities and support of assigned electronic equipment and provide product and operation training to supervisors and operators.
 </li>
 <li>
 Follows prescribed maintenance procedures and ensure that parts and tools needed to support and facilitate repairs are readily available. Advise superiors on the appropriate storage of parts and tools and ensures that all parts and tools are tracked and appropriately inventoried.
 </li>
 <li>
 Completes paperwork and documentation such as service reports, radiation surveys, parts requisitions, etc., on-time and error free.
 </li>
 <li>
 Make recommendations to superiors on ways to eliminate or ease field maintenance or operational problems.
 </li>
 <li>
 Uphold the company&rsquo;s core values of Integrity, Innovation, Accountability, and Teamwork.
 </li>
 <li>
 Demonstrate behavior consistent with the company&rsquo;s Code of Ethics and Conduct.
 </li>
 <li>
 It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
 </li>
 <li>
 Duties may be modified or assigned at any time to meet the needs of the business.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Analytical/ Independent judgement skills and expert knowledge regarding safety protocol is followed and screening detection equipment is operated and maintained reliably.
 </li>
 <li>
 Provide innovative security solutions
 </li>
 <li>
 Adherence to standardsExpert in operation, Support with electronic equipmentCommunicating effectively with peers and supervisors, operators and customersSelf-learning, updating and sharing security sensitive informationDrive for leadership and a spirit of service and dedication.
 </li>
 <li>
 Availability to work in shifts and in all work sites where S2 Albania operates.
 </li>
 <li>
 Possess University Degree in Engineering; Mechanical Engineering is of first preference, including electronics or relevant technical skills.
 </li>
 <li>
 Have at least 3 years work experience in conducting mechanical/technical work and repairmen and maintenance of equipment&rsquo;s including electronic systems.
 </li>
 <li>
 Possess English proficiency to include reading, speaking and writing.
 </li>
 <li>
 Must have a driving license and maintain a clean driving record for purposed of insurability.
 </li>
 <li>
 Pass an employment security investigation background check, and a drug screening test.
 </li>
 </ul>
</div>

Field Services Engineer

Al Barzakh International Ent.

We are looking for a motivated and experienced Sales Engineer with strong knowledge in waterproofing systems to join our team. The ideal candidate should have good technical understanding, excellent communication in English, and the ability to manage clients and site requirements effectively.Job Type: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;

Sales Engineer – Waterproofing

Explore 229+ Service engineer in Muscat this November. Find roles across top companies and apply now to boost your career.

229 service engineer jobs IN Muscat

Service Engineer

Service Engineer – Medical Devices (Omani National)

Customer Service Senior engineer

Customer Service Senior engineer

Lead / Senior Service Project Engineer

Field Services Engineer

Sales Engineer – Waterproofing