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Job Title:Service ManagerLocation: DUBAI -UAEJob Opportunity: Service Manager - Office Equipment Company ( Printers and IT products )Company: Leading UAE-based office equipment service providerJob Description:We're seeking an experienced Service Manager to lead our service team and ensure seamless operations.Requirements:- Proven experience in service management, preferably in office equipment industry- Strong leadership and problem-solving skillsIf you're an experienced candidate, please send your CV .Job Type: Full-timeJob Type: Full-timePay: AED3,000.00 - AED10,000.00 per month

Printer - service Manager

QATAR BASES COMPANY - TRIVANDRAM

Vacancy Position: Service/AMC ManagerSalary Range: AED. 15000 - 17000 + Other BenefitsWork Location: Jebel Ali Freezone, Dubai, UAEJob Purpose: Lead and local/oversee AMC contracts, warranty, and paid service activities; drive customer satisfaction, safety, and profitability; implement efficient service processes and continuous improvement.Key Responsibilities&middot; Manage AMC, warranty, and paid service operations; ensure profitability and policy compliance.&middot; Set and track department goals aligned with budget and customer satisfaction; take corrective actions as needed.&middot; Monthly warranty reviews; ensure vendor compliance and address repeat claims; report root causes to management.&middot; Ensure technicians&rsquo; PMs and maintenance knowledge for all laundry equipment; organize regular training.&middot; Maintain strong customer relationships and secure appreciation/references.&middot; Schedule and conduct field visits to generate sales (warranty, paid, and AMC).&middot; Conduct quarterly on-site audits for AMC customers; hold quarterly cross-department meetings.&middot; Coordinate with project handover teams to mobilize resources (parts, labor) as required.&middot; Coordinate with Parts for inventory/reorder levels; ensure timely part availability.&middot; Monitor and address manufacturer defects; keep management informed.&middot; Review daily activity schedules; optimize resource utilization.&middot; Establish pricing for paid services; manage AMC renewals (3 months prior) and invoicing.&middot; Provide technical support to close service jobs quickly; arrange site visits as needed.&middot; Develop and enforce customer interaction guidelines, handle complaints per policy.&middot; Promote safety, ensure proper tools, PPE, appearance and safety gear acknowledgments.&middot; Propose department improvements at management meetings; track KPIs for the team.Qualifications:&middot; Degree in Electrical/Mechanical Engineering or related field, or equivalent experience.&middot; Experience in service management (AMC, warranty, field service preferred).&middot; Strong leadership, communication, and data-driven decision-making skills.&middot; Proficiency with MS Office 365 business Central / ERP / SAP software.&middot; Work Environment: Office-based with field site visits; travel as needed.Reporting To: Head of Operations/MD Direct Reports: Service Supervisors, Service Coordinators, Technicians (as applicable)We, Newmatic Group a Trading Company established in 1993 deal with the high-level Trading of Commercial Laundry Equipment, and we are one of the Leading world-class Laundry Equipment suppliers &amp; Laundry Solutions providers in the entire Middle East. We are a group of companies with 4 Divisions &amp; Branches in UAE, Qatar, and Saudi Arabia.Obin MillanHuman Resource Managerhr.newmaticintl@gmail.comJob Type: Full-timePay: AED15,000.00 - AED17,000.00 per month

Service Manager / AMC Manager

Mobishastra Technologies LLC

About the Role: We are seeking a proactive team member to join us. The ideal candidate will be responsible for ensuring our customers achieve their desired outcomes while maximizing the value of our services. You will serve as the main point of contact for clients, driving engagement, satisfaction, retention, and growth.Key Responsibilities:<ul><li>Build strong, long-term relationships with assigned customers.</li><li>Onboard new clients and provide product training and support.</li><li>Monitor customer health metrics and proactively address issues.</li><li>Act as the voice of the customer internally, advocating for their needs.</li><li>Collaborate with sales, product, and support teams to ensure a seamless customer experience.</li><li>Identify upsell/cross-sell opportunities and assist in renewals.</li><li>Handle customer inquiries and resolve issues in a timely manner.</li><li>Maintain detailed and accurate records in CRM systems.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or equivalent experience.</li><li>1+ years in a customer success, account management, or client-facing role.</li><li>Excellent communication, interpersonal, and problem-solving skills.</li><li>Strong organizational skills and attention to detail.</li><li>Comfortable working with CRM tools and customer success platforms.</li><li>Ability to manage multiple accounts and projects simultaneously.</li><li>Experience in SaaS or tech environments is preferred.</li></ul>What We Offer:<ul><li>Competitive salary and performance incentives.</li><li>Professional growth opportunities.</li><li>Health benefits .</li></ul>Job Types: Full-time, PermanentPay: AED4,000.00 - AED5,000.00 per monthExperience:<ul><li>Software Industry: 1 year (Required)</li></ul>

Client Service Manager

SERVICE MANAGER / AMC CONTRACT MANAGER

Baker Hughes

<div>ARMO Service Manager - Drilling Services<h3 class="jobSectionHeader">
Do you enjoy overseeing projects and managing multiple priorities?</h3><h3 class="jobSectionHeader">
Would you like the opportunity to work in a global energy company?</h3>
Join our cutting-edge team
Our Drilling Services AMO Team is assembling and testing the latest products of drilling equipment. We collaborate with our service delivery teams in science, mechanical and electrical engineering, physics, geoscience, to develop innovative drilling tools.
Partner with the best
As an ARMO Service Manager, you will partner with cross-functional teams to implement solutions. Through this partnership, you will take ownership for requirement gathering and technical solution design. Ensuring adherence to best practice, you will deliver high-quality solutions on-time, within scope and on-budget.
As an ARMO Manager, you will be responsible for:<ul><li>
Communicating across direct organization.</li><li>
Presenting to senior leaders (EB and SEB) in specific technical space and on cross functional teams on how technologies interconnect and contribute to overall strategy.</li><li>
Handling latitude in project techniques.</li><li>
Project process requires choosing right approaches.</li><li>
Employees should have technical know-how.</li><li>
Handles diverse clients in a region.</li><li>
Follows frameworks to get through the processes.</li></ul>
Fuel your passion
To be successful in this role you will:<ul><li>
Bachelor's degree of Engineering</li><li>
More than 10 years of experience in AMO Drilling Services.</li><li>
At least 5 years of expereince in supervisory roles</li><li>
Previous experience working in different workshop locations is an advantage</li><li>
Strong oral and written communication skills.</li><li>
Strong interpersonal and leadership skills.</li><li>
Ability to influence others and lead small teams.</li><li>
Lead initiatives of moderate scope and impact.</li><li>
Ability to coordinate several projects simultaneously.</li><li>
Effective problem identification and solution skills.</li><li>
Proven analytical and organizational ability.</li></ul>
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:<ul><li>
Occasional home working possible</li><li>
Working flexible hours - flexing the times you work in the day</li></ul>
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:<ul><li>
Contemporary work-life balance policies and wellbeing activities</li><li>
Comprehensive private medical care options</li><li>
Safety net of life insurance and disability programs</li><li>
Tailored financial programs</li><li>
Additional elected or voluntary benefits</li></ul>
About Us:<div>
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward &ndash; making it safer, cleaner and more efficient for people and the planet.</div> 

Join Us:<div>
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let&rsquo;s come together and take energy forward. 
 
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</div></div>

ARMO Service Manager - Drilling Services

Ides Canada Inc.

Position OverviewThe Service Manager will play an essential role in the day-to-day technical and client-facing operations of our Scentroid Middle East operations. This role combines leadership, fieldwork, sales support, and technical service delivery across the region. As a cornerstone of the customer experience, the Service Manager will lead technician coordination, conduct site visits, support laboratory functions, and act as a liaison between clients and internal teams.This position is ideal for a dynamic professional with strong technical acumen, a customer focused mindset, and the ability to manage multiple responsibilities in a fast-paced, high-growth environment.Key Responsibilities1. Technical Service Management<ul><li>Perform on-site installations, calibrations, maintenance, and troubleshooting of Scentroid&rsquo;s air quality and odor monitoring systems.</li><li>Manage fieldwork logistics, ensuring high service quality and compliance with EN13725 and other applicable standards.</li><li>Provide technical reports and documentation following field service activities.</li></ul>2. Workforce Coordination<ul><li>Organize and assign tasks to the technician team (2&ndash;4 technicians depending on phase).</li><li>Plan resources effectively to meet customer commitments and optimize service efficiency.</li><li>Ensure technicians receive regular training and stay current with Scentroid protocols and technologies.</li></ul>3. Sales and Client Engagement<ul><li>Support the sales team during customer consultations, providing technical insights and solution recommendations.</li><li>Attend customer meetings and site assessments with the Branch Manager or Sales Representatives.</li><li>Provide pre-sales technical input and help configure solutions tailored to client needs.</li></ul>4. Laboratory Support<ul><li>Supervise or assist with the operations of the EN13725-certified odor laboratory, including sample preparation and instrument validation.</li><li>Collaborate with Scentroid Canada&rsquo;s Remote Odor Consultant for specialized odor analysis.</li><li>Uphold quality assurance processes and ensure lab work complies with international standards.</li></ul>5. Training and Knowledge Transfer<ul><li>Train clients and distributors on equipment usage, maintenance, and software platforms such as SIMS3.</li><li>Conduct workshops or assist in delivering certified training programs to municipalities and regulators.</li></ul>6. Continuous Improvement and Reporting<ul><li>Monitor service KPIs, such as client satisfaction, service turnaround time, and first-time fix rate.</li><li>Identify process improvements and recommend new tools or workflows.</li><li>Submit service and performance reports to the Branch Manager on a monthly basis.</li></ul>Key QualificationsEducation<ul><li>Bachelor&rsquo;s degree in Environmental Science, Mechanical Engineering, Instrumentation, or related technical field.</li></ul>Experience<ul><li>Minimum 5 years of experience in environmental services, field instrumentation, or industrial monitoring.</li><li>At least 2 years in a team leadership or service coordination role.</li><li>Experience with air quality or odor monitoring systems is a strong advantage.</li></ul>Skills<ul><li>Strong technical knowledge of environmental monitoring equipment.</li><li>Excellent organizational and leadership capabilities.</li><li>Outstanding communication and customer service skills.</li><li>Proficiency with software-based monitoring platforms and Microsoft Office tools.</li><li>Working knowledge of EN13725 or ISO/IEC 17025 is preferred.</li></ul>Desirable Traits<ul><li>Multilingual ability (Arabic and English preferred).</li><li>Familiarity with GCC regulatory frameworks for environmental compliance.</li><li>Experience working in joint ventures or start-up environments in the Middle East.</li></ul>Compensation<ul><li>Competitive salary commensurate with experience.</li><li>Annual performance-based bonus.</li><li>Health insurance and travel allowances.</li><li>Opportunities for international training and professional development.</li></ul>Why Join Scentroid Middle East?Be part of a transformative venture at the forefront of environmental innovation. As Service Manager, you will contribute to regulatory advancement, sustainable practices, and regional leadership in odor and air quality solutions. Join a team driven by science, service, and sustainability.Job Types: Full-time, PermanentPay: AED8,000.00 - AED12,000.00 per monthWillingness to travel:<ul><li>75% (Preferred)</li></ul>

Technical Service Manager: Scentroid Middle East

Bright Spark Auto Repairing LLC

<ul><li>To provide detailed input for the quotations, planning and reviews of all workshop projects.</li><li>To determine the work prioritization and task allocation for all workshop tasks.</li><li>To oversee workshop staff so that appropriate information, instruction, training, and guidance is provided when required.</li><li>To organize appointments, collections, transportation, and support for the workshop when required.</li><li>Duties will include but not limited to tasking and supervision of the following areas in compliance with the Environment, Safety, and Health Management System (ESHMS)&mdash;Fabrication, Mechanical maintenance, Sanding and blasting, spray painting.</li><li>Maintain security and efficiency in workshop operations, continually seeking improvements and efficiencies.</li><li>Coordinate with sales, accounts, parts, and report to GM or Director.</li><li>Managing accurate maintenance and service records, suppliers cost competitiveness and quality, purchasing, and ordering of supplies and consumables.</li><li>Oversee workshop operations, responsible for workshop and yard safety compliance.</li><li>To ensure that production and productivity are maintained in accordance with work schedules.</li><li>Monitor and action field faults and non-compliances.</li><li>Scheduling mobilisation/demobilisation equipment and service delivery provisions.</li><li>Conduct review meetings of order execution status and communicate with customer in case of delays.</li><li>Ensure effective communication with senior and subordinate staff for smooth operation of estimates.</li><li>Develop and implement department targets, control costs to budget limits.</li><li>Foster team development by motivating staff and ensuring compliance with all legal and company policies and procedures.</li><li>Assist with establishing and implementing plant policies and procedures.</li><li>Design and execute performance enhancement strategies for workshop team members when necessary.</li></ul>Job Type: Full-time

Service Manager-Multi Brand Auto Garage

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