children's mental health case manager iii

circulation and reference assistant (norfolk)

computer specialist – network and digital forensics examiner (norfolk, va)

dow skillbridge fellowship -member service representative (full-time) – newtown-norfolk

(usa) exterior services technician, dot operator - ds

children's mental health case manager iii Jobs in Norfolk

circulation and reference assistant (norfolk) Jobs in Norfolk

clinical coordinator

computer specialist – network and digital forensics examiner (norfolk, va) Jobs in Norfolk

dow skillbridge fellowship -member service representative (full-time) – newtown-norfolk Jobs in Norfolk

sf case manager norfolk

Moms In Motion - A Virginia Service Facilitation Provider

<div>
 <strong>
  Benefits:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   401(k)
  </li>
  <li>
   Dental insurance
  </li>
  <li>
   Health insurance
  </li>
  <li>
   Training &amp; development
  </li>
  <li>
   Vision insurance
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  🌟 Service Facilitator (SF) Case Manager
  <br/>
  <br/>
 </strong>
 📍MUST live in VA
 <br/>
 <br/>
 🚙 Daily local travel to client homes
 <br/>
 <br/>
 🎓 Degree Required: Nope!
 <br/>
 <br/>
 ❤️
 <strong>
  Make a Difference Every Day
  <br/>
  <br/>
 </strong>
 At Moms In Motion, our Service Facilitators are everyday heroes. You&rsquo;ll spend your days connecting with families, helping them navigate Virginia&rsquo;s Medicaid Waiver programs (CCC+, CL &amp; FIS, EPSDT), and making sure those you serve can live safe, healthy, and independent lives.
 <br/>
 <br/>
 If you&rsquo;re compassionate, organized, and love the idea of making your community a better place&mdash;you&rsquo;ll fit right in!
 <br/>
 <br/>
 <strong>
  🚀 What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Hit the road (locally!) to visit clients in their homes.
  </li>
  <li>
   Be the go-to guide for families navigating waiver programs.
  </li>
  <li>
   Write up plans of care and assessments that actually make a difference.
  </li>
  <li>
   Troubleshoot challenges like service authorizations, timesheets, and more.
  </li>
  <li>
   Build lasting relationships with families built on respect, patience, and trust.
  </li>
  <li>
   Work remotely from your laptop/tablet.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  👀 What We&rsquo;re Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   ✅ At least 2 years of experience supporting individuals with disabilities or the elderly.
  </li>
  <li>
   ✅ No degree required (we care more about heart and experience).
  </li>
  <li>
   ✅ Tech-savvy enough for email, docs, spreadsheets, portal navigation and video calls.
  </li>
  <li>
   ✅ A valid driver&rsquo;s license &amp; reliable vehicle (no client transport).
  </li>
  <li>
   ✅ Great communication&mdash;both written and spoken.
  </li>
  <li>
   ✅ Able to pass a background check + provide 2 professional references.
  </li>
  <li>
   ⭐ Bonus points if you&rsquo;ve got Person-Centered Thinking/Planning training.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  🎁 Perks &amp; Benefits
  <br/>
  <br/>
 </strong>
 We&rsquo;ve got you covered with:
 <br/>
 <br/>
 <ul>
  <li>
   Paid Training (we set you up for success!)
  </li>
  <li>
   Paid Holidays
  </li>
  <ul>
   <li>
    Memorial Day
   </li>
   <li>
    Juneteenth
   </li>
   <li>
    Independence Day
   </li>
   <li>
    Labor Day
   </li>
   <li>
    Columbus Day
   </li>
   <li>
    Veteran's Day
   </li>
   <li>
    Thanksgiving
   </li>
   <li>
    Day after Thanksgiving
   </li>
   <li>
    Winter Break: December 24th through January 1st
   </li>
   <li>
    1 Floater Holiday: 8 hours to be used on any day of your choice
   </li>
  </ul>
  <li>
   Medical, Dental &amp; Vision Insurance
  </li>
  <li>
   Disability, Life, and AD&amp;D&mdash;company paid!
  </li>
  <li>
   401K with Employer Match 💰
  </li>
  <li>
   EAP &amp; Telemedicine Access
  </li>
  <li>
   Flexible Spending Accounts &amp; Dependent Care Options
  </li>
  <li>
   Supplemental Insurance (Accident, Cancer, Critical Care &amp; more)
  </li>
  <li>
   Annual Tech &amp; Auto Stipends 🚗💻
  </li>
  <li>
   Mileage &amp; Cell Phone Reimbursement
  </li>
  <li>
   Fun Employee Perks (discounts on car rentals, Verizon, AAA, oil changes &amp; more!)
  </li>
 </ul>
 🌟
 <strong>
  Compassionate. Organized. Community-focused.
  <br/>
  <br/>
  If that sounds like you &rarr;
 </strong>
 Apply today at www.momsinmotion.net!
</div>


SF Case Manager Norfolk

City of Norfolk, VA

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div><br>
<p></p><div><br>
<div>Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.</div><div></div><div><br>
The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community with a focus on mental illness, substance use addiction, and intellectual/developmental disabilities. Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community.</div><div></div><div><br>
Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment. We are also seeking persons to join our team that are dedicated to supporting a positive work and treatment environment. Please join us as we instill hope and recovery opportunities for the persons we serve.</div><br>
The NCSB is seeking an ID/DD Support Coordinator II (Case Manager II) to assist individuals with Intellectual and Developmental Disabilities in accessing needed medical, psychiatric, social, educational, vocational, residential, and other supports essential for living in the community and in developing his or her desired lifestyle.<br>
<div><b>
Department Hiring Salary Range: $49,152- $56,403</b></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Functions</b></h2></div>
<p></p><div><div>Essential functions include but are not limited to:</div><ul><li><div><br>
Completes initial and annual assessment of individuals for planning services and supports.</div></li><li><div>
Develops Individual Support Plan based on assessment information in collaboration with the individual and/or family.</div></li><li><div>
Provides linkage, coordination, and monitoring for services to include Medicaid Waiver Services provided by private<br>
 providers, other community agencies, natural support systems and other units in the NCSB.</div></li><li><div>
Maintains chart documentation that is compliant with agency guidelines and state regulations. Ensures that documentation substantiates billing for services.</div></li><li><div>
Complies with all State Case Management Licensure regulations, HIPAA, and Human Rights regulations.</div></li><li><div>
Conducts face-to-face visits at a minimum of every 90 days and completes monthly activity related to the individual service plan.</div></li><li><div>
Monitors progress, service delivery, and individual satisfaction by providing monthly service to all individuals on assigned caseload. Provides increased frequency of service whenever clinically indicated.</div></li><li><div>
Identifies and accesses resources to meet identified needs and assist individuals in procuring and maintaining resources and entitlements.</div></li><li>
Performs other related duties as assigned.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Education/Experience</b></h2></div>
<p></p><div><div>Bachelor's degree in a human services field, or equivalent combination of training and experience.<br>
<br>
Experience in a human services field related to the area of assignment, to include work in case management. Some assignments also require specific experience working with various types of client populations.</div><br>
Preferred Experience:<p><br>
One (1) year experience in the Intellectual Disabilities field, preferably in the case management area.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Additional Information &amp; Requirements</b></h2></div>
<p></p><div><ul><li>Valid Driver's License may be preferred depending on assignment.</li><li>
Certification in basic first aid and CPR, depending on area of assignment preferred.</li></ul></div></div></div><p></p>

ID/DD Support Coordinator II (Case Manager II)

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div><br>
<p></p><div><br>
<div>Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.</div><div></div><div><br>
The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community with a focus on mental illness, substance use addiction, and intellectual/developmental disabilities. Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community.</div><div></div><div><br>
Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment. We are also seeking persons to join our team that are dedicated to supporting a positive work and treatment environment. Please join us as we instill hope and recovery opportunities for the persons we serve.</div><br>
The NCSB is seeking a Case Manager III to provide case management services (assessment, treatment planning, linking, monitoring, and advocacy) to an assigned caseload of children and adolescents with serious emotional disturbance (SED). Completes clinical I documentation in accordance with agency guidelines.<br>
<div><b>
Department Hiring Salary Range: $54,190-$62,185</b></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Functions</b></h2></div>
<p></p><div><div>Essential functions include but are not limited to:</div><br>
<ul><li>
Provide a safe and welcoming environment while providing care coordination services to consumers and families.</li><li>
Serves as a primary point of contact for consumers and families being served by the clinic. Coordinate care, working collaboratively with prescribers, counselors, nurses, and administrative staff.</li><li>
Links consumers to resources, internal as well as external, and provides ad hoc assistance with navigating the service system.</li><li>
Facilitates communication and coordinates care between CSB providers and consumer's external healthcare providers for continuity of care.</li><li>
Assist consumers and families with accessing behavioral health crisis services when needed.</li><li>
Advocates for consumers and families to ensure needed support and resources are available.</li><li>
Maintain consumer's medical record.</li><li>
Obtain and maintain clinical documentation and health records from other providers to ensure continuity of care.</li><li>
Participate in regular supervision with Clinical Coordinator and consult with other team members as needed.</li><li>
Attend staff meetings, case reviews, and training as required.</li><li>
Performs other work-related projects and duties as assigned.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Education/Experience</b></h2></div>
<p></p><div><div>Bachelor's degree in a human services field.<br>
<br>
Two years experience in a human services field related to the areas of assignment. Some assignments may also require specific experience working with various types of client populations. Experience working with children and adolescents is required.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Additional Information &amp; Requirements</b></h2></div>
<p></p><div><div><ul><li>Valid Driver's License may be required depending on assignment.</li><li>
 Certification in basic first aid and CPR, depending on area of assignment.</li></ul><div><div><b>
Working Hours:</b> Monday &mdash; Friday 8:30 am- 5pm with ability to work evening and weekend events as needed.</div></div></div></div></div></div><p></p>

Children's Mental Health Case Manager III

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.
 <br/>
 <br/>
 The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community with a focus on mental illness, substance use addiction, and intellectual/developmental disabilities. Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community.
 <br/>
 <br/>
 Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment. We are also seeking persons to join our team that are dedicated to supporting a positive work and treatment environment. Please join us as we instill hope and recovery opportunities for the persons we serve.
 <br/>
 <br/>
 The NCSB is seeking a Case Manager III to provide case management services (assessment, treatment planning, linking, monitoring, and advocacy) to an assigned caseload of children and adolescents with serious emotional disturbance (SED). Completes clinical I documentation in accordance with agency guidelines.
 <br/>
 <br/>
 <strong>
  Department Hiring Salary Range: $54,190-$62,185
  <br/>
  <br/>
 </strong>
 <strong>
  Essential Functions
  <br/>
  <br/>
 </strong>
 Essential functions include but are not limited to:
 <br/>
 <br/>
 <ul>
  <li>
   Provide a safe and welcoming environment while providing care coordination services to consumers and families.
  </li>
  <li>
   Serves as a primary point of contact for consumers and families being served by the clinic. Coordinate care, working collaboratively with prescribers, counselors, nurses, and administrative staff.
  </li>
  <li>
   Links consumers to resources, internal as well as external, and provides ad hoc assistance with navigating the service system.
  </li>
  <li>
   Facilitates communication and coordinates care between CSB providers and consumer's external healthcare providers for continuity of care.
  </li>
  <li>
   Assist consumers and families with accessing behavioral health crisis services when needed.
  </li>
  <li>
   Advocates for consumers and families to ensure needed support and resources are available.
  </li>
  <li>
   Maintain consumer's medical record.
  </li>
  <li>
   Obtain and maintain clinical documentation and health records from other providers to ensure continuity of care.
  </li>
  <li>
   Participate in regular supervision with Clinical Coordinator and consult with other team members as needed.
  </li>
  <li>
   Attend staff meetings, case reviews, and training as required.
  </li>
  <li>
   Performs other work-related projects and duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 Education/Experience
 <br/>
 <br/>
 Bachelor's degree in a human services field.
 <br/>
 <br/>
 Two years experience in a human services field related to the areas of assignment. Some assignments may also require specific experience working with various types of client populations. Experience working with children and adolescents is required.
 <br/>
 <br/>
 <strong>
  Additional Information &amp; Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Valid Driver's License may be required depending on assignment.
  </li>
  <li>
   Certification in basic first aid and CPR, depending on area of assignment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Working Hours:
 </strong>
 Monday &mdash; Friday 8:30 am- 5pm with ability to work evening and weekend events as needed.
 <br/>
 <br/>
 <ul>
  <li>
   Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
  </li>
  <li>
   Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
  </li>
  <li>
   Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
  </li>
  <li>
   Retirement
   <br/>
   <br/>
  </li>
 </ul>
 If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
 <br/>
 <br/>
 If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
 <br/>
 <br/>
 <ul>
  <li>
   The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant&rsquo;s school of enrollment must be an accredited institution.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Note
  <br/>
  <br/>
 </strong>
 The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
 <br/>
 <br/>
 <strong>
  Non-City
  <br/>
  <br/>
 </strong>
 Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
 <br/>
 <br/>
 01
 <br/>
 <br/>
 The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
 <br/>
 <br/>
 <ul>
  <li>
   I understand and will answer the following supplemental questions completely and thoroughly.
   <br/>
   <br/>
  </li>
 </ul>
 02
 <br/>
 <br/>
 Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?
 <br/>
 <br/>
 <ul>
  <li>
   Yes
  </li>
  <li>
   No
   <br/>
   <br/>
  </li>
 </ul>
 03
 <br/>
 <br/>
 Are you a current or previous City of Norfolk employee?
 <br/>
 <br/>
 <ul>
  <li>
   Yes - I am a current City of Norfolk Employee
  </li>
  <li>
   Yes - I am a previous City of Norfolk Employee
  </li>
  <li>
   No - I am not a previous or current City of Norfolk employee
   <br/>
   <br/>
  </li>
 </ul>
 04
 <br/>
 <br/>
 If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."
 <br/>
 <br/>
 05
 <br/>
 <br/>
 Please select the highest level of education you have completed.
 <br/>
 <br/>
 <ul>
  <li>
   High School Diploma/GED
  </li>
  <li>
   Associate's Degree
  </li>
  <li>
   Bachelor's Degree
  </li>
  <li>
   Master's Degree or higher
   <br/>
   <br/>
  </li>
 </ul>
 06
 <br/>
 <br/>
 Do you have two or more years' experience in behavioral healthcare?
 <br/>
 <br/>
 <ul>
  <li>
   Yes
  </li>
  <li>
   No
   <br/>
   <br/>
  </li>
 </ul>
 07
 <br/>
 <br/>
 Do you have experience working with children and adolescents?
 <br/>
 <br/>
 <ul>
  <li>
   Yes
  </li>
  <li>
   No
   <br/>
   <br/>
  </li>
 </ul>
 08
 <br/>
 <br/>
 Do you have a valid driver's license?
 <br/>
 <br/>
 <ul>
  <li>
   Yes
  </li>
  <li>
   No
   <br/>
   <br/>
  </li>
 </ul>
 09
 <br/>
 <br/>
 Please provide the name, email address, and phone number of your current or most recent supervisor
 <br/>
 <br/>
 10
 <br/>
 <br/>
 Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.
 <br/>
 <br/>
 11
 <br/>
 <br/>
 A conviction (felony or misdemeanor) does not necessarily eliminate you from employment consideration. A criminal background check is conducted on all new hires. Failure to disclose all criminal convictions may result in disqualification from employment consideration or may result in dismissal from City of Norfolk employment if you have been hired. The nature of the offense; the time that has passed since the offense, conduct and/or completion of the sentence; and the nature of the job sought may be taken into consideration. Have you ever been convicted of a felony or a misdemeanor?
 <br/>
 <br/>
 <ul>
  <li>
   I have been convicted of a felony
  </li>
  <li>
   I have been convicted of a misdemeanor
  </li>
  <li>
   I have been convicted of a felony and a misdemeanor
  </li>
  <li>
   I have not been convicted of a felony or a misdemeanor
   <br/>
   <br/>
  </li>
 </ul>
 12
 <br/>
 <br/>
 If you answered, that you have been convicted of a felony and/or a misdemeanor, please provide an explanation including the city, state and date of the conviction. This excludes minor traffic violations such as speeding tickets.
 <br/>
 <br/>
 13
 <br/>
 <br/>
 Are you a qualified military spouse? (An individual who is certified by the designated local agency as being a spouse of a member of the United States Armed Forces)
 <br/>
 <br/>
 <ul>
  <li>
   Yes
  </li>
  <li>
   No
   <br/>
   <br/>
  </li>
 </ul>
 14
 <br/>
 <br/>
 Please indicate your veteran status. (A copy of your long form DD-214 may be required)
 <br/>
 <br/>
 <ul>
  <li>
   I am not a Veteran
  </li>
  <li>
   I am a Veteran
  </li>
  <li>
   I am a Disabled Veteran
  </li>
  <li>
   Required Question
  </li>
 </ul>
</div>


<div>
 Join the Norfolk Police Division as a Dispatcher!
 <br/>
 <br/>
 Are you ready to make a real impact on public safety? The City of Norfolk Police Division is looking for a calm, composed, and efficient Dispatcher to handle critical radio and telephone communications during high-pressure situations. If you have strong communication skills and thrive in fast-paced environments, we want you on our team!
 <br/>
 <br/>
 What's in it for you?
 <br/>
 <br/>
 <ul>
  <li>
   Schedule:
   <br/>
   <br/>
  </li>
 </ul>
 12-hour shifts, 6:00 p.m. to 6:00 a.m., with every other weekend offering a 3-day weekend off!
 <br/>
 <br/>
 <ul>
  <li>
   Salary:
   <br/>
   <br/>
  </li>
 </ul>
 $4,045 - $5,543 per month. Dispatcher pay rates are calculated proportionally to their scheduled hours.
 <br/>
 <br/>
 <ul>
  <li>
   Benefits:
   <br/>
   <br/>
  </li>
 </ul>
 Excellent benefits to keep you and your family covered!
 <br/>
 <br/>
 <strong>
  What We're Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ability to manage public safety communications with confidence and professionalism.
  </li>
  <li>
   Typing proficiency (computer skills are a plus but not required).
  </li>
  <li>
   Must be fluent in reading and writing in English.
   <br/>
   <br/>
  </li>
 </ul>
 Ready to Answer the Call?
 <br/>
 <br/>
 Apply now at www.norfolkne.gov/humanresources or visit us in person at the Human Resources Office, 309 N. 5th Street, Norfolk, Nebraska. For questions, call (402) 844-2010.
 <br/>
 <br/>
 Hurry, Deadline is April 3, 2026!
 <br/>
 <br/>
 Don't miss out on this opportunity to serve your community with the Norfolk Police Division!
 <br/>
 <br/>
 EOE
</div>


Police Dispatcher

Tidewater Community College

<div><div><div><ul><li>https://jobs.vccs.edu/postings/94104
</li></ul></div><div><ul><li>Norfolk, Virginia, United States
</li></ul></div><div><ul><li>Library - Norfolk (TC295)
</li></ul></div><div><ul><li>Tidewater Community College</li></ul></div></div><p></p><div><br>
</div><div><p><b>Title: </b>Circulation and Reference Assistant (Norfolk)</p><p><b>
Agency: </b>Tidewater Community College</p><p><b>
Location: </b>Norfolk - 710</p><p><b>
FLSA: </b>Nonexempt</p><p><b>
Hiring Range: </b>$14.67 per hour; part time</p><p><b>
Full Time or Part Time: </b>Part Time</p><p>
Additional Detail</p><div><b><br>
Job Description:</b><div><br>
<br>
Tidewater Community College has served South Hampton Roads &ndash; both students and employers &ndash; for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 25,000 students in 2024-25. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,399 graduates in 2024-2025, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 33% enrolled at TCC. TCC&rsquo;s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.<br>
<br>
This part-time position provides customer service support to library users at the TCC Norfolk Library.<br>
<br>
<b>Functional Responsibility:
</b><br>
The Circulation and Reference Assistant staffs the circulation desk and reference service points; answers phones; performs circulation duties, such as checking books and materials in and out, pulling holds, checking missing lists, calling patrons when holds come in; answers directional questions and refers reference questions to the reference desk; troubleshoots, maintains, and assists with the operation of PCs, printers, copiers, and scanners; helps with shelving and shelf maintenance, including shelf reading, weeding, and shifting of books; participates in professional development and training opportunities; performs other job-related duties as assigned; provides reference assistance by interviewing patrons to determine their information needs and instructing them on how and where to find and use needed resources, including the online catalog, electronic resources, and the Internet; records and maintains reference statistics; understands, applies, and explains library and college policies and procedures; assists with special projects.</div>
</div><b>Minimum Qualifications:</b><br>
<ul>
<li>Basic knowledge of library circulation and reference practices.</li>
<li>Ability to communicate effectively, both orally and in writing, with a diverse public.</li>
<li>Ability to use library databases, electronic library resources, and the Internet for research.</li>
<li>Ability to operate office, library, and media equipment.</li>
<li>Ability to work independently and as a team member.</li>
<li>Ability to adapt to a changing environment.</li>
<li>Ability to have some flexibility in work schedule. Knowledge of and skill in using Microsoft Office, e-mail, Internet, Blackboard and other computer applications.</li>
<li>Ability to organize, work with details, and maintain accurate records.</li>
<li>Ability to provide excellent customer service to patrons and enforce library policies and procedures.</li>
</ul><b>Additional Considerations:</b><br>
<ul>
<li>Knowledge of standard library operations and circulation procedures.</li>
<li>Knowledge of the Library of Congress classification system.</li>
<li>Experience using an automated library catalog to locate library materials.</li>
<li>Experience in using electronic library resources and the Internet.</li>
<li>Experience providing technical and software assistance.</li>
<li>Customer service experience.</li></ul></div></div>

Circulation and Reference Assistant (Norfolk)

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 The City of Norfolk's Department of Libraries is currently seeking a Library Associate I for its Park Place Branch. This position assists with the daily operations of the library. Acts as an assistant to the supervisor. Provides customer service to patrons by developing and delivering age appropriate programs and readers' advisory. Promotes the general use of facilities and assists patrons in the use of collection and computers.
 <br/>
 <br/>
 The Norfolk Public Library offers equal opportunity access to information, high quality book and multimedia materials, programs, exhibits, online resources, and technology to meet the needs of our diverse community for life-long learning, cultural enrichment, and intellectual stimulation. To fulfill its mission, the Library employs a knowledgeable, well-trained staff committed to excellent service and civility.
 <br/>
 <br/>
 <strong>
  Departmental Hiring Salary Range: $47,262.29
  <br/>
  <br/>
 </strong>
 <strong>
  Essential Functions
  <br/>
  <br/>
 </strong>
 Essential functions include but are not limited to:
 <br/>
 <br/>
 <ul>
  <li>
   Provides customer service by assisting patrons with basic reference questions, providing assistance with computers and equipment, and recommending reading material.
  </li>
  <li>
   Performs administrative duties by preparing statistical reports, responding to correspondence, ordering supplies, opening mail, distributing library materials, replacing damaged materials, and preparing lost book forms.
  </li>
  <li>
   Plans and coordinates events by selecting and organizing materials, scheduling speakers and performers, designing posters, distributing promotional materials, and decorating and setting up displays.
  </li>
  <li>
   Performs circulation activities by checking materials in and out, reserving material requests, registering new patrons, coordinating interlibrary loans and collecting fees.
  </li>
  <li>
   Depending upon area of assignment drives the Bookmobile or other library vehicles; prepares Bookmobile for service delivery including pulling and plugging in power cable and setting up the external awning, maintains vehicle cleanliness.
   <br/>
   <br/>
  </li>
 </ul>
 Education/Experience
 <br/>
 <br/>
 Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.
 <br/>
 <br/>
 One year of experience in library or related services.
 <br/>
 <br/>
 <strong>
  Additional Information &amp; Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Valid Driver's license may be required depending on assignment.
  </li>
  <li>
   Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
  </li>
  <li>
   Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
  </li>
  <li>
   Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
  </li>
  <li>
   Retirement
   <br/>
   <br/>
  </li>
 </ul>
 If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
 <br/>
 <br/>
 If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
 <br/>
 <br/>
 <ul>
  <li>
   The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant&rsquo;s school of enrollment must be an accredited institution.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Note
  <br/>
  <br/>
 </strong>
 The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
 <br/>
 <br/>
 <strong>
  Non-City
  <br/>
  <br/>
 </strong>
 Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
 <br/>
 <br/>
 01
 <br/>
 <br/>
 The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
 <br/>
 <br/>
 <ul>
  <li>
   I understand and will answer the following supplemental questions completely and thoroughly.
   <br/>
   <br/>
  </li>
 </ul>
 02
 <br/>
 <br/>
 Are you a current or previous City of Norfolk employee?
 <br/>
 <br/>
 <ul>
  <li>
   Yes - I am a current City of Norfolk Employee
  </li>
  <li>
   Yes - I am a previous City of Norfolk Employee
  </li>
  <li>
   No - I am not a previous or current City of Norfolk employee
   <br/>
   <br/>
  </li>
 </ul>
 03
 <br/>
 <br/>
 If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."
 <br/>
 <br/>
 04
 <br/>
 <br/>
 Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.
 <br/>
 <br/>
 05
 <br/>
 <br/>
 Please select the highest level of education you have completed.
 <br/>
 <br/>
 <ul>
  <li>
   High School Diploma/GED
  </li>
  <li>
   Some College (6 months or more)
  </li>
  <li>
   Vocational/Technical Degree
  </li>
  <li>
   Associate's Degree
  </li>
  <li>
   Bachelor's Degree
  </li>
  <li>
   Master's Degree or higher
   <br/>
   <br/>
  </li>
 </ul>
 06
 <br/>
 <br/>
 How many years of library experience, including unpaid and volunteer experience, do you have?
 <br/>
 <br/>
 <ul>
  <li>
   No experience
  </li>
  <li>
   Less than a year
  </li>
  <li>
   1-3 years
  </li>
  <li>
   3-5 years
  </li>
  <li>
   More than 5 years
   <br/>
   <br/>
  </li>
 </ul>
 07
 <br/>
 <br/>
 Please describe your library experience. If no experience, type N/A
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 <br/>
 08
 <br/>
 <br/>
 <ul>
  <li>
   How many years of customer service experience, including unpaid and volunteer experience, do you have?
  </li>
  <li>
   No experience
  </li>
  <li>
   Less than a year
  </li>
  <li>
   1-3 years
  </li>
  <li>
   3-5 years
  </li>
  <li>
   More than 5 years
   <br/>
   <br/>
  </li>
 </ul>
 09
 <br/>
 <br/>
 This position requires a proficient level of computer skills. Please select the response that best describes your computer skill level, including using Microsoft Office (Word, Excel, and PowerPoint).
 <br/>
 <br/>
 <ul>
  <li>
   I do not have any experience with desktop computers.
  </li>
  <li>
   I have beginner-level experience using computers and require further training.
  </li>
  <li>
   I have a proficient level of experience, use computers regularly, and can assist others with using a computer.
  </li>
  <li>
   I have advanced experience using computers and can train others on new software.
   <br/>
   <br/>
  </li>
 </ul>
 10
 <br/>
 <br/>
 Do you have work experience related to early literacy, child development, and best practices working with children?
 <br/>
 <br/>
 <ul>
  <li>
   Yes
  </li>
  <li>
   No
   <br/>
   <br/>
  </li>
 </ul>
 11
 <br/>
 <br/>
 If yes, please describe your experience. If no, type N/A.
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 <br/>
 12
 <br/>
 <br/>
 This position may require short or long term assignment at alternate locations. Are you able and willing to accept this scheduling requirement?
 <br/>
 <br/>
 <ul>
  <li>
   Yes
  </li>
  <li>
   No
   <br/>
   <br/>
  </li>
 </ul>
 13
 <br/>
 <br/>
 This position requires the ability to work nights and weekends. Are you able and willing to accept this scheduling requirement?
 <br/>
 <br/>
 <ul>
  <li>
   Yes
  </li>
  <li>
   No
   <br/>
   <br/>
  </li>
 </ul>
 14
 <br/>
 <br/>
 Do you have a valid driver&rsquo;s license?
 <br/>
 <br/>
 <ul>
  <li>
   Yes
  </li>
  <li>
   No
   <br/>
   <br/>
  </li>
 </ul>
 15
 <br/>
 <br/>
 Please indicate your veteran status. (A copy of your long form DD-214 may be required)
 <br/>
 <br/>
 <ul>
  <li>
   I am not a Veteran
  </li>
  <li>
   I am a Veteran
  </li>
  <li>
   I am a Disabled Veteran
  </li>
  <li>
   Required Question
  </li>
 </ul>
</div>


Library Associate I

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Library Associate I