operations manager

relationship manager

production manager

warehouse supervisor

duty manager

shift manager

InterContinental Hotels Group

<p>Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels.</p> <p>The Night Manager is responsible for overseeing all hotel operations during the night shift. Acting as the Manager on Duty, this role ensures smooth front office operations, handles guest relations, manages the night audit, and ensures the safety, security, and comfort of all guests and colleagues.</p> 1. <b>Front Office Operations</b> <ul> <li><p>Supervise all front office activities during the night, including reception, guest services, concierge, and bell desk.</p></li> <li><p>Manage late check-ins, early check-outs, and guest requests with efficiency and professionalism.</p></li> <li><p>Ensure a seamless and welcoming guest experience in line with voco brand standards.</p></li> </ul> 2. <b>Night Audit & Financial Duties</b> <ul> <li><p>Oversee and perform the nightly audit process, ensuring all financial transactions are reconciled.</p></li> <li><p>Prepare end-of-day reports for management, including revenue, occupancy, and room statistics.</p></li> <li><p>Monitor billing and guest folios to ensure accuracy.</p></li> </ul> 3. <b>Guest Relations & Service</b> <ul> <li><p>Act as the primary contact for all guest inquiries, complaints, or emergencies during the night.</p></li> <li><p>Handle VIP arrivals and special requests with personalized attention.</p></li> <li><p>Resolve issues effectively while maintaining high levels of guest satisfaction.</p></li> </ul> 4. <b>Safety, Security & Emergency Management</b> <ul> <li><p>Conduct regular security rounds of the property to ensure a safe environment.</p></li> <li><p>Respond promptly to any incidents, alarms, or emergencies.</p></li> <li><p>Ensure compliance with health, safety, and fire regulations.</p></li> </ul> 5. <b>Team Leadership & Communication</b> <ul> <li><p>Lead, train, and support night-shift colleagues, ensuring high performance and service standards.</p></li> <li><p>Conduct nightly briefings and ensure effective communication with the day-shift management team.</p></li> <li><p>Delegate responsibilities efficiently to ensure all tasks are completed.</p></li> </ul> 6. <b>Administrative & Reporting</b> <ul> <li><p>Maintain accurate incident reports, logs, and shift handover notes.</p></li> <li><p>Assist with scheduling, roster planning, and operational requirements as needed.</p></li> <li><p>Ensure compliance with hotel policies, procedures, and service standards.</p></li> </ul> Requirements <ul> <li><p>Previous experience as a Night Manager or Supervisor in a luxury hotel environment.</p></li> <li><p>Strong knowledge of front office operations and night audit procedures.</p></li> <li><p>Excellent communication, leadership, and problem-solving skills.</p></li> <li><p>Ability to remain calm and professional in high-pressure situations.</p></li> <li><p>Proficiency in hotel property management systems (Opera or similar).</p></li> <li><p>Flexibility to work overnight shifts, weekends, and holidays.</p></li> <li><p>Guest-focused and service-oriented mindset.</p></li> <li><p>Strong attention to detail and accuracy.</p></li> <li><p>Leadership and team management.</p></li> <li><p>Financial and analytical skills.</p></li> <li><p>Ability to handle emergencies with confidence.</p></li> </ul> Benefits <p>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family.</p><img src="https://www.jobg8.com/Tracking.aspx?cVAb9OF4hnqudQp2V%2bjUB61ghH7kCsfzz" width="0" height="0" />

Franchise Hotel - Night Manager - Front Office

The Emirates Group

<div><h5 class="jobSectionHeader"><b>Job Purpose
</b></h5><p>dnata is one of the world&rsquo;s largest air and travel services providers; offering ground handling, cargo, travel and catering &amp; retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel experience.
</p><p>As <b>Service Delivery Manager </b>, you will lead dnata Cargo terminal Operations on shift to achieve a high level of service delivery while ensuring a safe, efficient and cost-effective operation. This role is based full-time in our Dubai office.
</p><p><b>In this role, you will:</b><b><br>
</b></p><ul><li>Recommend improvements to Cargo Operations standards and procedures and ensure the implementation of these procedures and controls.
</li><li>Identify and manage problem areas within the operation, forward planning, deploying resources and information as required to meet service delivery targets, whilst ensuring that safety, security and costs are maintained at acceptable levels.
</li><li>Coordinate resources on a shift basis to ensure that the SLAs are delivered to customers in collaboration with the Supervisor on shift.
</li><li>Review and manage the performance of direct reports to ensure performance is measured against individual targets.
</li><li>Manage the development of the staff in line with their training needs analysis and career path and provides advice regarding career growth.
</li><li>Ensure that safety briefings are conducted regularly while intervening when there is risk exposure, role model safe behaviours and follows up on corrective actions.
</li><li>Ensure safety of staff and that they have the skills, knowledge, and confidence to work safely by providing support, direction, being a role model for the desired safety behaviours and leading with safety.
</li><li>Manage and maintain an overview of Cargo Operations and stakeholder activities providing co-ordination and leadership to achieve dnata and Cargo objectives.
</li><li>Implement robust service recovery measures to handle customer complaints and service recovery initiatives.
</li><li>Build and maintain relationships with internal and external stakeholders such as such as DOCC, Customs, DAC, Airside Services, Dispatch, Load Control, Group Safety &amp; Security, Airport Police, airline, agent customers.
</li></ul><h5 class="jobSectionHeader"><b>Qualification
</b></h5><p><b>To be considered for the role, you must meet the below requirements:
</b></p><ul><li>Relevant Diploma or Degree in Air Cargo OR Cargo Ground Handling.
</li><li>5-8 years of experience in Air Cargo or other logistical Services in an operational position.
</li><li>UAE Driving license or Home Country Driving License.
</li><li>Valid license for operating equipment (Airport Driving Permit)
</li><li>Proficient knowledge of all or some of the following: Cargo Operations/Ramp Operations/ Passenger Services / Baggage Services / Operations Services
</li><li>Proficient knowledge of operational I.T systems (dacs+, camsys, DSSm, ALTARS)
</li><li>Advanced Safety Awareness Skills
</li>Proficient Supervisory Skills<br>
<li>
</li></ul><p></p><br>
<p><b>You&rsquo;ll have an edge if you have:
</b></p><ul><li>Strong operational and leadership experience in managing teams in a shift-based environment.
</li><li>Ability to use data for decision-making.
</li></ul><p>At dnata, part of Emirates Group, we&rsquo;re committed to providing our employees with opportunities to grow and develop in their careers. So if you&rsquo;re looking for a challenging and rewarding opportunity, apply today and join our team!<br>
</p><p></p><br>
<p><b>Recruitment Process and Timeline
</b></p><p>dnata is part of Emirates Group, an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your product experience and your career aspirations. If you are shortlisted you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group<br>
</p><p></p><br>
<h5 class="jobSectionHeader"><b>Salary &amp; benefits
</b></h5><p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers . Further information on what&rsquo;s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.</p></div>

Service Delivery Manager

Keeta

<p>1. Demand Forecasting &amp; Analysis Build regional and time-slot-based supply-demand forecasting models based on historical data and market trends Identify peak periods and potential supply gaps to proactively prepare supply plans</p>
<p>2. Rider Supply &amp; Shift Management Develop effective rider scheduling plans to ensure supply-demand alignment Manage daily shift inventory to guarantee adequate coverage across zones and time slots</p>
<p>3. Real-Time Monitoring &amp; Operational Adjustment Establish a real-time supply-demand monitoring mechanism to identify areas with insufficient or redundant supply and quickly respond to market changes, and dynamically adjust regional configuration and scheduling plans Adjust the fulfillment radius, expand the service boundary, or temporarily compress the operation area to ensure fulfillment in the core area</p>
<p>4. Strategy &amp; Process Optimization Contribute to the design of onboarding policies, cross-zone dispatch logic, and shift release mechanisms Continuously optimize rider shift efficiency, activation rate, and fulfillment KPIs Design and run structured A/B tests and impact analysis for shift and supply policy refinements</p>
<p>5. Cross-Functional Collaboration Work closely with Marketing, Fulfillment, and Data teams to execute operational strategies Coordinate between 3PL partners and in-house fleets to adapt to real-time demand shocks</p>

Supply Operation Manager

MOVENPICK

<b><br> </b><div><b>Job Description</b></div> <br> <p> <strong>The Role</strong> </p> <p>Ensuring the effective and efficient operations of the Stewarding Department cleaning processes and maintenance of health, safety and hygiene in all F&amp;B areas. Being responsible to assist Chief Steward for HACCP Standards.</p> <p>Taking ownership of all Food &amp; Beverage back of house areas and common usage spaces.</p> <p> <strong>Key Deliverables and Responsibilities</strong> </p> <ul> <li>Organize the store efficiently and maintain high hygiene standards.</li> <li>Ensure cleanliness in all storage areas, including shelves and chillers.</li> <li>Assist during vegetable receiving. </li> <li>Sanitize vegetables &amp; Fruits and transfer to Vegetable storage</li> <li>Arrange vegetables properly in the designated chiller, following standard procedures.</li> <li>Regularly monitor storage temperatures of chillers, freezers &amp; dry store.</li> <li>Record temperature readings diligently.</li> <li>Communicate any temperature variations immediately to the Engineering Department and Department Head.</li> <li>Adhere to HACCP procedures and policies to ensure food safety.</li> <li>Assist in maintaining the FIFO and FIFEO inventory systems.</li> <li>Help in issuing food items to F&amp;B outlets and kitchens based on approved requests from the Executive Chef.</li> <li>Report activities and any issues to the BOH Manager / Stewarding Department Head</li> </ul> <br> <div><b>Qualifications</b></div> <br> <ul> <li>Previous relevant experience similar role within the hospitality industry is required.</li> <li>High school diploma or equivalent; additional certifications in food safety or hospitality management are preferred.</li> <li>Strong understanding of food safety, hygiene standards, and HACCP principles.</li> <li>Knowledge of cleaning processes and proper use of cleaning equipment and chemicals.</li> <li>Strong communication and interpersonal skills.</li> <li>Physical stamina to perform tasks requiring standing, walking, and lifting throughout the shift.</li> <li>Ability to work efficiently in a fast-paced environment.</li> <li>Familiarity with inventory management and record-keeping.</li> </ul> <div><br></div><ul> </ul>

Shift Leader- Stewarding

Lamprell

Lead night-shift fabrication and construction activities to meet safety, quality, schedule, and cost goals. Ensure HSES compliance, coordinate teams, manage productivity, monitor progress, and provide shift updates for smooth project execution.

Night shift superintendent

Careem

<div><div><p>Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.<br>
Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.</p>
<p><b><i>
We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.</i></b></p></div><p></p><div>
<div><b>
About the role</b></div>
<div><br>
The Senior Captain Performance &amp; Engagement Associate is responsible for driving operational excellence and performance across the Shift Zone Model, ensuring effective captain allocation, adherence to shift plans, and delivery efficiency. This role oversees real-time performance management, zone-level optimization, and coordination between LiveOps, Product, and Supply teams to maintain marketplace balance and improve Orders per Hour (OPH), captain earnings, and supply reliability</div>
<div></div>
<div><b>What you'll do</b></div>
<div><br>
1. Shift &amp; Zone Management</div>
<ul><li>Manage daily Shift-Zone configurations &mdash; defining, adjusting, and activating shifts based on demand patterns and operational strategy.</li>
<li>Monitor captain adherence to shift timings and zone boundaries; initiate corrective actions for late logins or zone violations.</li>
<li>Review and implement changes to shift and zone coverage plans using historical data, ensuring 24/7 marketplace readiness (including weekends and peak hours)</li>
<li>Execute and track zone change requests, maintaining captain mapping accuracy and updating operational trackers</li>
</ul><div>2. Performance Tracking &amp; Reporting</div>
<ul><li>Maintain and update performance dashboards and daily trackers covering adherence, OPH, and CNF metrics.</li>
<li>Conduct regular analyses on shift/zone performance, identifying inefficiencies and improvement opportunities.</li>
<li>Support leadership with weekly business reviews, presenting insights on fleet performance and shift utilization trends.</li>
</ul><div>3. Stakeholder Collaboration</div>
<ul><li>Partner with Product Ops and Engineering on configuration updates (e.g., shift adherence reminders, online blocking logic, and engagement nudges)</li>
<li>Align with Supplier and Acquisition teams for captain communication and compliance on shift commitments.</li>
<li>Coordinate with Experience and Comms teams to deliver targeted educational campaigns and feedback loops for captains.</li>
</ul>
<p></p><div><b>What you'll need</b></div>
<ul><li>2-3 years of relevant experience with 1-2 years focused on Supply Operations</li>
<li>Strong analytical and execution mindset</li>
<li>Proficiency in Google Sheets, dashboards, and Redash queries</li>
<li>Excellent coordination and stakeholder management</li>
<li>Problem-solving under real-time pressure</li>
<li>Deep understanding of Careem marketplace dynamics</li>
</ul>
<p></p><p><b>What we&rsquo;ll provide you</b></p>
<p>
We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:</p>
<ul>
<li>Work and learn from great minds by joining a community of inspiring colleagues.</li>
<li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li>
<li>Explore new opportunities to learn and grow every day.</li>
<li>Work 4 days a week in the office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)</li>
<li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li></ul></div></div>

Senior Captain Performance & Engagement Associate

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
We&rsquo;re expanding our team within Amazon Operations! If you&rsquo;re interested in joining a business where you can have fun, achieve amazing results and put smiles on people&rsquo;s faces, this could be the role for you.<br>
<br>
You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Supervisors drive the pulse of our operations on the ground and play a key role in getting our customers&rsquo; orders out to them in every step of the chain.<br>
<br>
This is a varied, challenging role and every day is different!<br>
<br>
Key job responsibilities<br>
You will&hellip;<br>
<ul><li>Create and cultivate a safe working environment by identifying safety opportunities across your work area</li><li>Manage and train our Associates to help deliver the best service for our customers</li><li>Ensure that customer orders are fulfilled in line with quality and safety guidelines</li><li>Continuously provide critical shift related information to frontline management and operators</li><li>Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts</li><li>Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training</li><li>Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization</li></ul></div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>1+ years of Microsoft Office products and applications experience</li><li>High school or equivalent diploma, or Bachelor's degree</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li>Experience communicating technical concepts and processes using clear, simple language and visuals</li><li>Experience working with data and leveraging analytics to make decisions</li><li>Experience with Microsoft Office including Outlook, Word, and Excel</li><li>UAE national with family book</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience with Six Sigma tools and Lean techniques</li><li>Experience with tools/systems to analyze data including Excel, Access, SQL or other data management systems</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Operations Supervisor | UAE National only

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