sales manager

project manager

finance manager

relationship manager

hr manager

shift manager

OceanAir

<div>
 
 
 Job Summary:
 
 
 
 
 
 
 
 The Duty Manager is responsible for overseeing the smooth operation of the resort during their shift, ensuring an exceptional guest experience aligned with luxury hospitality standards. Working within a unique desert glamping environment, the Duty Manager acts as the primary point of contact for guests and staff, handling any issues that arise while maintaining the highest level of service, safety, and efficiency across departments.
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 
 Supervise all operational departments (Front Office, Housekeeping, F&amp;B, Activities) during assigned shifts.
 
 </li>
 <li>
 
 Act as the senior contact for guests, resolving complaints and special requests professionally and promptly.
 
 </li>
 <li>
 
 Conduct regular inspections of domes, public areas, pools, and guest activity areas to ensure standards are upheld.
 
 </li>
 <li>
 
 Monitor and support guest check-ins/check-outs, ensuring a seamless and personalized experience.
 
 </li>
 <li>
 
 Liaise with the kitchen, housekeeping, and activity teams to coordinate timely service delivery.
 
 </li>
 <li>
 
 Ensure staff adherence to safety, hygiene, and quality protocols specific to desert operations.
 
 </li>
 <li>
 
 Prepare shift reports and communicate key information to management and upcoming shifts.
 
 </li>
 <li>
 
 Manage emergency situations in accordance with resort safety procedures.
 
 </li>
 <li>
 
 Support event setups, VIP guest preparations, and special occasions (e.g., anniversaries, engagements).
 
 </li>
 <li>
 
 Uphold sustainability practices in line with the resort&rsquo;s eco-luxury positioning.
 
 </li>
 <li>
 
 Train and guide junior team members, offering real-time coaching to ensure continuous improvement.
 
 </li>
 </ul>
 
 
 
 
 
 Job Qualifications:
 
 
 
 
 
 <ul>
 <li>
 
 Minimum 3&ndash;5 years of experience in a supervisory or duty manager role in a 4 or 5-star resort/hotel.
 
 </li>
 <li>
 
 Prior experience in
 
 
 luxury, eco-tourism, or desert resort settings
 
 
 is highly preferred.
 
 </li>
 <li>
 
 Strong leadership, problem-solving, and guest service skills.
 
 </li>
 <li>
 
 Ability to handle pressure and make quick, effective decisions.
 
 </li>
 <li>
 
 Excellent communication in English (Arabic or other languages a plus).
 
 </li>
 <li>
 
 Knowledge of hotel PMS (e.g., Opera, Cloudbeds) and Microsoft Office Suite.
 
 </li>
 <li>
 
 Flexible to work shifts, weekends, and public holidays as required.
 
 </li>
 <li>
 
 Valid UAE driving license preferred.
 
 </li>
 </ul>
 
 
 
</div>

Duty Manager

Nine Hotel LLC

<ul><li>Manage and monitor activities of all employees in the Front Office department making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed.</li></ul><ul><li>Maintain a professional and high-quality service oriented environment at all times</li></ul>Act as manager on duty for the hotel in the absence of the Front Office Manager dealing with complaints, problem-solving, disturbances, special requests and any other issues that may arise<ul><li>Manage the night shift in the department ensuring all employees perform the tasks assigned to them and coordinate Front Office activities with other departments</li></ul><ul><li>Inform all Overnight staff of nightly activities, group and VIP arrivals as well as special requests and repeat guests</li></ul>*Requirements<ul><li>Previous Front Office experience in supervisory/management capacity in a luxury property required</li></ul><ul><li>College degree preferred.</li></ul><ul><li>Proficient in English and Arabic</li></ul><ul><li>An operational knowledge and proficiency in Front Office Systems - IDS, Micros and Microsoft Office suite (Word, Excel, PowerPoint</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>List the Hotel management software you are familiar with</li><li>Are you available in Dubai and willing to join in 7 days?</li><li>What is your current visa status?</li></ul>Experience:<ul><li>Dubai Hotel: 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Night Manager

Amazon

<div>
 
 Description
 
 
 
 We&rsquo;re expanding our team within Amazon Operations! If you&rsquo;re interested in joining a business where you can have fun, achieve amazing results and put smiles on people&rsquo;s faces, this could be the role for you.
 
 
 You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Supervisors drive the pulse of our operations on the ground and play a key role in getting our customers&rsquo; orders out to them in every step of the chain.
 
 
 This is a varied, challenging role and every day is different!
 
 
 Key job responsibilities
 
 
 You will&hellip;
 
 
 <ul>
 <li>
 Create and cultivate a safe working environment by identifying safety opportunities across your work area
 </li>
 <li>
 Manage and train our Associates to help deliver the best service for our customers
 </li>
 <li>
 Ensure that customer orders are fulfilled in line with quality and safety guidelines
 </li>
 <li>
 Continuously provide critical shift related information to frontline management and operators
 </li>
 <li>
 Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
 </li>
 <li>
 Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
 </li>
 <li>
 Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 High school or equivalent
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 </li>
 <li>
 1+ years of Microsoft Office products and applications experience
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience managing medium to large teams. Experience working with data analysis and/or making decisions based on analysis.
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Q-Express Documents Transport
 
 
 Job ID: A3048051
</div>

Operations Supervisor , Inbound

Emirates Flight Catering

<div>
 
 To manage day-to-day shift operations across all functions and ensure the timely and efficient delivery of airline catering services following SLAs, Planned Time of Service (PTS), and other key performance indicators.
 
 
 
 
 
 
 Key Result Areas
 
 
 <ul>
 <li>
 Ensure full compliance with relevant operational standards, regulatory requirements, and safety protocols. Review incidents, escalate appropriately, and implement corrective actions to mitigate risk.
 </li>
 <li>
 Oversee all operational functions during the shift to achieve optimal service delivery. Support management in meeting key performance indicators (KPIs), including on-time delivery and service quality.
 </li>
 <li>
 Collaborate with internal departments and external stakeholders to meet service delivery expectations. Escalate critical issues with actionable recommendations.
 </li>
 <li>
 Coordinate across departments to maintain operational resilience. Manage and escalate disruptions, activating business continuity plans when required.
 </li>
 <li>
 Support and implement Lean initiatives to improve operational processes. Oversee shift activities to ensure timely and safe execution of handovers and service schedules.
 </li>
 <li>
 Execute approved operational procedures and provide ongoing guidance to Assistant Operations Managers to ensure consistent and efficient execution.
 </li>
 <li>
 Monitor and manage team performance, identifying and supporting high-potential talent and addressing underperformance effectively. Resolve conflicts pragmatically to maintain productivity.
 </li>
 <li>
 Provide coaching and mentoring to direct and indirect reports. Promote a culture of continuous learning and self-development aligned with organisational goals.
 </li>
 <li>
 Assess manpower requirements in coordination with Senior Operations Managers. Provide input into workforce planning and recruitment processes as needed.
 </li>
 <li>
 Lead shift operations across all functions to ensure timely delivery of services in compliance with SLAs, PTS, and other key metrics.
 </li>
 </ul>
 
 
 
 
 
 Job Context
 
 
 
 This role operates within established operational frameworks and standard procedures. The jobholder is expected to stay informed of external and internal factors that may affect operational practices and proactively adapt to evolving challenges.
 
 
 
 
 
 
 Minimum Education, Experience &amp; Skills
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent qualification (required)
 </li>
 <li>
 Lean Six Sigma certification (preferred)
 </li>
 </ul>
 
 
 Experience &amp; Knowledge
 
 
 <ul>
 <li>
 Minimum 7 years of experience in managing large-scale operational activities, preferably within logistics, airline catering, or airside operations
 </li>
 <li>
 Proven experience in leading service improvement and operational efficiency initiatives
 </li>
 </ul>
 
 
 Skills
 
 
 <ul>
 <li>
 Strong communication skills across all levels of the organisation
 </li>
 <li>
 Results-oriented with strong problem-solving capabilities
 </li>
 <li>
 Ability to build effective working relationships with internal and external stakeholders
 </li>
 <li>
 Confident in challenging processes and driving innovation
 </li>
 <li>
 Proven analytical skills and ability to interpret quantitative and qualitative data
 </li>
 </ul>
 
 
</div>

Operations Manager

Amazon.com

<div><div>DESCRIPTION<div>
We&rsquo;re expanding our team within Amazon Operations! If you&rsquo;re interested in joining a business where you can have fun, achieve amazing results and put smiles on people&rsquo;s faces, this could be the role for you. 
 
You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Supervisors drive the pulse of our operations on the ground and play a key role in getting our customers&rsquo; orders out to them in every step of the chain. 
 
This is a varied, challenging role and every day is different! 
 
Key job responsibilities 
You will&hellip; 
<ul><li>Create and cultivate a safe working environment by identifying safety opportunities across your work area</li><li>Manage and train our Associates to help deliver the best service for our customers</li><li>Ensure that customer orders are fulfilled in line with quality and safety guidelines</li><li>Continuously provide critical shift related information to frontline management and operators</li><li>Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts</li><li>Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training</li><li>Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization</li></ul></div></div><div>
BASIC QUALIFICATIONS<div>
High school certificate or equivalent 
UAE National with family book</div></div><div>
PREFERRED QUALIFICATIONS<div>
Experience managing teams 
Experience with planning, performance metrics, and process improvement 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div></div></div>
 <div><div>Job details</div><ul><div><div>
ARE, Dubai</div></div><div><div>
Administrative Support</div></div></ul></div>

Operations Supervisor - UAE National

<div>
 
 
 Job Purpose
 
 
 
 To manage operational teams during assigned shifts to ensure the timely and efficient delivery of airline catering services in line with Service Level Agreements (SLAs), Planned Time of Service (PTS), and other key performance indicators, while upholding safety, quality, and compliance standards.
 
 
 
 
 
 
 Key Result Areas
 
 
 <ul>
 <li>
 
 Regulatory and Safety Compliance
 
 </li>
 </ul>
 
 Ensure all relevant operational standards, safety protocols, and regulatory requirements are consistently met. Promptly investigate incidents, conduct due diligence, and escalate issues to management with recommended actions.
 
 <ul>
 <li>
 
 Operational Delivery
 
 </li>
 </ul>
 
 Lead the section in achieving the business unit&rsquo;s KPIs while ensuring compliance with safety, security, and on-time performance requirements.
 
 <ul>
 <li>
 
 Resource and Team Management
 
 </li>
 </ul>
 
 Proactively allocate and manage resources to meet operational demands. Mentor and lead team members to deliver optimal service performance and maintain adherence to customer SLAs.
 
 <ul>
 <li>
 
 Business Continuity
 
 </li>
 </ul>
 
 Ensure operational resilience during disruptions by liaising with the Operations Control Centre and testing Business Continuity Management systems.
 
 <ul>
 <li>
 
 Stakeholder Coordination
 
 </li>
 </ul>
 
 Collaborate with internal teams, external partners, and airline customers to deliver service level commitments. Communicate operational developments and escalate issues promptly.
 
 <ul>
 <li>
 
 Process Improvement
 
 </li>
 </ul>
 
 Implement best practices and Lean initiatives. Identify further opportunities for process optimisation and propose new solutions or technologies to management.
 
 <ul>
 <li>
 
 Performance Management
 
 </li>
 </ul>
 
 Monitor team performance, address underperformance, and support the development of high-potential employees. Resolve recurring personnel challenges in consultation with management.
 
 <ul>
 <li>
 
 Leadership and Culture
 
 </li>
 </ul>
 
 Lead by example, demonstrating EKFC values and desired behaviours. Coach and mentor teams to achieve operational excellence.
 
 <ul>
 <li>
 
 Shift Communication
 
 </li>
 </ul>
 
 Oversee daily resource allocation, escalate significant variances, and ensure effective shift briefings and handovers are conducted.
 
 <ul>
 <li>
 
 Service Delivery Leadership
 
 </li>
 </ul>
 
 Manage shift operations to ensure the timely delivery of airline catering services in line with SLAs, PTS, and KPIs.
 
 
 
 
 
 
 Job Context
 
 
 
 This role operates within established operational frameworks but requires continuous monitoring of external and internal factors that could impact service delivery. The position demands adaptability, strong decision-making skills, and the ability to lead teams effectively in a high-pressure, time-sensitive environment.
 
 
 
 
 
 
 Knowledge, Skills &amp; Minimum Experience
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent qualification (required)
 </li>
 </ul>
 
 
 Experience &amp; Knowledge
 
 
 <ul>
 <li>
 Minimum 6 years&rsquo; experience leading shifts in large-scale operational activities, ideally within logistics, catering, or airside environments
 </li>
 <li>
 Proven experience implementing operational efficiency initiatives and service improvements
 </li>
 </ul>
 
 
 Skills
 
 
 <ul>
 <li>
 Strong communication skills across all organisational levels
 </li>
 <li>
 Effective problem-solving and decision-making abilities
 </li>
 <li>
 Ability to build strong working relationships with internal and external stakeholders
 </li>
 <li>
 Confidence to challenge processes and propose creative solutions
 </li>
 <li>
 Team leadership and people development skills
 </li>
 </ul>
 
 
</div>

Assistant Operations Manager

IHG Hotels & Resorts

<div><div>Franchise Hotel - Night Manager (Arabic Speaker)
<div></div><div><div>Hotel Brand: VOCO Hotels
 
Location: United Arab Emirates, Dubai
Hotel: VX Monaco Hotel &ndash; Dubai World Islands - (DXBCA)
Job number: FRDXBCA3666<div> 
 
 
</div></div><div><div>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.</div> 

<div>About Us

voco brand comes to life in hotels that you can count on but that are different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing.
 
Hotels that are built on sustainability where we look after the planet with the same care as we look after our guests and colleagues. 
Your day to day

We like to lead from the front. So, we&rsquo;re looking for a Night Manager who sets their own high standards across everything from cleanliness to productivity. You&rsquo;ll champion our &lsquo;one team&rsquo; approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions 
 
Every day is different at IHG, but you&rsquo;ll mostly be:
<ul><li>Leading the way &ndash; managing guest experiences, team performance and hotel operations</li><li>Prioritising workload and ensuring your team deliver authentic, memorable experiences</li><li>Developing your team&rsquo;s skills to drive results that positively impact on hotel performance</li><li>Having authentic conversations with guests to resolve issues, queries or concerns</li><li>Being first point of contact for any critical emergency situations</li></ul> 
What we need from you
<ul><li>Minimum Diploma or equivalent, some college preferred</li><li>2 years&rsquo; front desk/guest service leader experience</li><li>Must be fluent in spoken and written English
</li><li>Other languages may be preferred
</li><li>Basic mathematics skills</li><li>Excellent communication, problem solving, reasoning and motivational skills</li><li>Long periods of standing in the front desk areas and occasional lifting of heavy items</li><li>Working knowledge of hotel property management systems like Opera beneficial</li><li>Willingness to work evenings and weekends</li></ul> 
What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. 
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
So, join us and you&rsquo;ll become part of our hotel family.</div></div></div></div></div>

Franchise Hotel - Night Manager (Arabic Speaker)

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