learning & development manager Jobs in Istanbul

learning & development manager

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site enablement lead & site-facing line manager Jobs in Istanbul

site enablement lead & site-facing line manager

website localization project manager Jobs in Istanbul

website localization project manager

site enablement lead site facing line manager

IQVIA

<div><p>IQVIA&rsquo;s Site Enablement Solutions (SES) provide trained, dedicated clinical research personnel to trial sites globally. These resources support day-to-day study execution, reduce site burden, and accelerate patient recruitment and data quality. SES is part of IQVIA&rsquo;s Patient &amp; Site Centric Solutions (PSCS) and is designed to create a culture of quality and productivity at research sites.
</p><p></p><p>As a Hybrid Site Enablement Lead &amp; Site-Facing Line Manager, you will be responsible for enabling and managing study-specific deliverables at clinical trial sites. You will support trained site-based staff and collaborate with internal teams to optimize site performance across the study lifecycle. This includes enabling sites to use IQVIA&rsquo;s Referral Hub platform and supporting Direct-to-Patient (DTP) campaigns.
</p><p></p><h3 class="jobSectionHeader"><b>Key Responsibilities
</b></h3><ul><li>Lead implementation of SES services at assigned sites, ensuring timely activation and adoption.
</li><li>Train site staff on SES tools and services, including Referral Hub and DTP campaign workflows.
</li><li>Monitor referral funnel performance and follow up to optimize patient recruitment outcomes.
</li><li>Collaborate with legal and contracting teams to execute service agreements with sites.
</li><li>Interview, hire, and manage temporary site staff, including onboarding and performance oversight.
</li><li>Forecast effort and manage invoicing for assigned sites.
</li><li>Maintain strong site relationships and ensure continuous feedback loops.
</li><li>Track and report on service delivery impact and quality metrics.
</li><li>Support process improvement initiatives and contribute to SES operational excellence.
</li><li>Ensure administrative compliance including timecoding, timesheet completion, and supply logistics.
</li><li>Conduct regular one-on-ones and performance reviews with site workers.
</li><li>Serve as escalation point for site worker challenges and operational issues.
</li></ul><p></p><h3 class="jobSectionHeader"><b>Qualifications
</b></h3><ul><li>Bachelor&rsquo;s degree or higher in health sciences or related field.
</li><li>3&ndash;5 years of clinical research experience, preferably in site-facing or patient recruitment roles.
</li><li>Strong understanding of ICH/GCP and regulatory guidelines.
</li><li>Experience with patient recruitment workflows and site operations.
</li><li>Proficiency in Microsoft Office and remote collaboration tools (e.g., Teams).
</li><li>Excellent communication, training, and interpersonal skills.
</li><li>Strong organizational and time management abilities.
</li><li>Preferred: Experience in candidate selection and people management; familiarity with site contracting processes.
</li><li>Certifications such as CCRC (ACRP) or CCRP (SoCRA) are a plus.
</li></ul><p></p><h3 class="jobSectionHeader"><b>Why Join Us?
</b></h3><p>Be part of a global team driving innovation in clinical trial delivery. At IQVIA, you&rsquo;ll help sites accelerate patient recruitment, improve data quality, and reduce study fatigue&mdash;ultimately improving outcomes for patients and sponsors alike.
</p><p></p><p>IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at https://jobs.iqvia.com</p></div>

Site Enablement Lead & Site-Facing Line Manager

<div>
 IQVIA&rsquo;s Site Enablement Solutions (SES) provide trained, dedicated clinical research personnel to trial sites globally. These resources support day-to-day study execution, reduce site burden, and accelerate patient recruitment and data quality. SES is part of IQVIA&rsquo;s Patient &amp; Site Centric Solutions (PSCS) and is designed to create a culture of quality and productivity at research sites.
 <br/>
 <br/>
 As a Hybrid Site Enablement Lead &amp; Site-Facing Line Manager, you will be responsible for enabling and managing study-specific deliverables at clinical trial sites. You will support trained site-based staff and collaborate with internal teams to optimize site performance across the study lifecycle. This includes enabling sites to use IQVIA&rsquo;s Referral Hub platform and supporting Direct-to-Patient (DTP) campaigns.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead implementation of SES services at assigned sites, ensuring timely activation and adoption.
  </li>
  <li>
   Train site staff on SES tools and services, including Referral Hub and DTP campaign workflows.
  </li>
  <li>
   Monitor referral funnel performance and follow up to optimize patient recruitment outcomes.
  </li>
  <li>
   Collaborate with legal and contracting teams to execute service agreements with sites.
  </li>
  <li>
   Interview, hire, and manage temporary site staff, including onboarding and performance oversight.
  </li>
  <li>
   Forecast effort and manage invoicing for assigned sites.
  </li>
  <li>
   Maintain strong site relationships and ensure continuous feedback loops.
  </li>
  <li>
   Track and report on service delivery impact and quality metrics.
  </li>
  <li>
   Support process improvement initiatives and contribute to SES operational excellence.
  </li>
  <li>
   Ensure administrative compliance including timecoding, timesheet completion, and supply logistics.
  </li>
  <li>
   Conduct regular one-on-ones and performance reviews with site workers.
  </li>
  <li>
   Serve as escalation point for site worker challenges and operational issues.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree or higher in health sciences or related field.
  </li>
  <li>
   3&ndash;5 years of clinical research experience, preferably in site-facing or patient recruitment roles.
  </li>
  <li>
   Strong understanding of ICH/GCP and regulatory guidelines.
  </li>
  <li>
   Experience with patient recruitment workflows and site operations.
  </li>
  <li>
   Proficiency in Microsoft Office and remote collaboration tools (e.g., Teams).
  </li>
  <li>
   Excellent communication, training, and interpersonal skills.
  </li>
  <li>
   Strong organizational and time management abilities.
  </li>
  <li>
   Preferred: Experience in candidate selection and people management; familiarity with site contracting processes.
  </li>
  <li>
   Certifications such as CCRC (ACRP) or CCRP (SoCRA) are a plus.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Join Us?
  <br/>
  <br/>
 </strong>
 Be part of a global team driving innovation in clinical trial delivery. At IQVIA, you&rsquo;ll help sites accelerate patient recruitment, improve data quality, and reduce study fatigue&mdash;ultimately improving outcomes for patients and sponsors alike.
 <br/>
 <br/>
 IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
</div>


CBRE

<div><div><div><div><div><div><b>Facilities Manager
</b></div></div></div></div></div><div><div><div><div><div><b>Job ID
</b></div><div>237433
</div></div><div><div><b>Posted
</b></div><div>10-Sep-2025
</div></div><div><div><b>Service line
</b></div><div>GWS Segment
</div></div><div><div><b>Role type
</b></div><div>Full-time
</div></div></div></div></div><div><div><div><div><div><b>Areas of Interest
</b></div><p>Workplace Strategy
</p></div></div></div></div><div><div><div><div><div><b>Location(s)
</b></div><p>Istanbul - Istanbul - Turkey
</p></div></div></div></div><div><div><div><div><div><ul><li>Primary focus on delivery of all FM Operations SLAs in accordance with KPI &amp; Output measurements</li>
<li>Co-ordinate with Client and Critical Service teams to deliver service level agreements.</li>
<li>Responsible for providing Soft (Cleaning, Etc.) and Hard Services (Engineering M&amp;E Equipment) via 3rd party Service providers to ensure upkeep of the premises</li>
<li>Comply with HSE requirements as outlined within the SLA and as instructed by company policy.</li>
<li>Act as a part of site Emergency team i.e., Fire Marshall, as required for emergency control activities.</li>
<li>Report all accidents, occupational illnesses and emergencies in relevant books/documentation.</li>
<li>Ensure all contractors, under the sphere of control, operate within appropriate processes and HSE standards.</li>
<li>Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements.</li>
<li>Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns.</li>
<li>Ensure delivery of Soft Services, including Food &amp; Beverage, Pantry Services, Mail Room activities.</li>
<li>Ensure Delivery of Engineering Services (maintenance and zero down time for UPS, CRAC Units, HVAC, Fire Suppression System, Etc.)
</li><li>Check that printers and photocopiers are supplied with paper and change toner cartridges when required.</li>
<li>Monitor and maintain stationery levels.</li>
<li>Deliver goods received to correct destination/person.</li>
<li>Co-ordinate site waste and recycling arrangements</li>
<li>Carry out statutory fire testing and associated checks.</li>
<li>Co-ordinate with Security and report any faults on access entry system where necessary.</li>
<li>Raise Purchase Orders for goods or services as required, in compliance of business controls at all times</li>
<li>Approve invoices; goods received notes and statements for payment purposes.</li>
<li>Act as the person responsible to carry out cost control and budget management as per savings target.</li>
<li>Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns and ensure customer is kept appraised at all times.</li>
<li>Act as deputy in the absence of line management</li>
<li>Provide and arrange cover for the FM team as defined by line management.</li>
<li>In addition to the above-mentioned tasks, other activities and responsibilities may be individually defined.</li>
<li>Provide administrative support for Client Fleet requirements also oversee Staff Transport Administration.</li></ul></div></div></div></div></div></div><p></p>

Facilities Manager

Hitachi Energy

<div><p><b>Description</b>
</p><p><b>Mission Statement:</b></p><p>
As AI Technology Lead, you will drive the exploration, adoption, and integration of AI technologies, leveraging your background in AI, automation, and integration to bridge the gap between AI research and real-world applications. In this role, you will experiment hands-on with AI, stay ahead of emerging technologies, and help teams effectively apply AI to business challenges. You will also build and facilitate an AI Tech Community, fostering knowledge sharing and innovation across the organization while ensuring AI is seamlessly integrated into our business and technology landscape.</p><p></p><p><b>
Your Responsibilities:</b></p><ul><li><p>
Responsible for building and facilitating an AI Community, driving AI knowledge-sharing and adoption.</p></li><li><p>
Execute hands-on AI experimentation, evaluating existing AI technologies</p></li><li><p>
Deliver AI-driven solutions by identifying opportunities for automation, optimization, and enhancement of existing workflows and systems.</p></li><li><p>
Manage the integration of AI technologies into enterprise platforms, ensuring seamless connectivity with IT infrastructure, automation tools, and business applications.</p></li><li><p>
Define and maintain prompt engineering best practices, optimizing AI model interactions to improve accuracy, efficiency, and usability.</p></li><li><p>
Evaluate and recommend new AI technologies and frameworks, proactively identifying opportunities for innovation and strategic adoption.</p></li><li><p>
Build and maintain cross-functional relationships, aligning AI solutions with business needs and technical capabilities.</p></li><li><p>
Define and manage AI integration processes, ensuring efficient deployment and maintenance of AI-powered solutions across the organization.</p></li><li><p>
Accountable for driving AI strategy and roadmap, aligning with business objectives and technology advancements.</p></li><li><p>
Develop and oversee AI-related training and enablement initiatives, supporting teams in effectively leveraging AI tools and methodologies in alignment with I&amp;T.</p></li></ul><p></p><p><b>
Your Background:</b></p><ul><li><p>
Bachelor's degree in Computer Science, Engineering, or a related field.</p></li><li><p>
3+ years of experience in in the field of AI, Automation or RPA.</p></li><li><p>
Demonstrated experience in working collaboratively in geographically dispersed team.</p></li><li><p>
Proficiency in both spoken &amp; written English language is required.</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a </b><b>general inquiry form</b><b> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</b></h2><p></p><h2 class="jobSectionHeader"><b>
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</b></h2></div><p></p>

AI Technology Lead

OBSS

<div>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
  OBSS is Turkey&rsquo;s largest technology consultancy, pioneering product development and technology consulting for an AI-native future. With more than 20 years of experience and offices in Istanbul, Ankara, London, Amsterdam, and Baku, we empower leading companies in banking and finance, insurance, e-commerce, retail, and the start-up ecosystem. Our team of over 1000 talented professionals thrives on collaboration, innovation, and continuous learning.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are now looking for a
  <strong>
   Delivery Manager / Delivery Lead
  </strong>
  to join us in Istanbul, T&uuml;rkiye, and contribute to building high-quality, end-to-end solutions that create real business impact.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Main Responsibilities
  </strong>
 </p>
 <p>
  Project Delivery Leadership
 </p>
 <p>
  Own the end-to-end delivery of software and technology projects, ensuring on-time, on-budget, and high-quality outcomes.
 </p>
 <p>
  Plan, monitor, and manage all delivery processes to align with strategic business goals and client expectations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Risk Management &amp; Crisis Response
 </p>
 <p>
  Proactively monitor project progress to identify risks, blockers, or deviations.
 </p>
 <p>
  Report risks transparently to internal and external stakeholders and develop mitigation plans.
 </p>
 <p>
  Lead crisis response initiatives when necessary to ensure delivery continuity and client trust.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Client Engagement &amp; Communication
 </p>
 <p>
  Maintain high-level, ongoing relationships with key client stakeholders.
 </p>
 <p>
  Communicate clearly and regularly about delivery progress, risks, and improvement areas.
 </p>
 <p>
  Collaborate with clients to build action plans and solutions that address project challenges and expectations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Delivery Performance &amp; Metrics Oversight
 </p>
 <p>
  Track and analyze key delivery metrics (KPIs, SLAs, quality indicators, rework trends) across all engagements.
 </p>
 <p>
  Identify bottlenecks, inefficiencies, or recurring issues and lead resolution initiatives to optimize delivery performance.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Agile Team Leadership
 </p>
 <p>
  Lead and support agile, cross-functional delivery teams, promoting a culture of ownership, transparency, and collaboration.
 </p>
 <p>
  Ensure that resource allocation and utilization are optimized across projects.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Maturity &amp; Process Optimization
 </p>
 <p>
  Assess project and process maturity levels through structured analysis.
 </p>
 <p>
  Lead continuous improvement programs based on maturity insights and performance data to drive scalability, consistency, and innovation in delivery practices.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Strategic Alignment &amp; Governance
 </p>
 <p>
  Ensure that delivery frameworks, methodologies, and quality standards are consistently applied and comply with OBSS internal policies.
 </p>
 <p>
  Promote knowledge sharing and accountability across the delivery organization.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Sales Enablement &amp; Growth Contribution
 </p>
 <p>
  Understand evolving client needs within ongoing projects and identify upsell or cross-sell opportunities.
 </p>
 <p>
  Partner with account and sales teams to shape new value propositions that meet emerging demands and strengthen client relationships.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications / Technical Skills
  </strong>
 </p>
 <ul>
  <li>
   6-9 years of experience in technology delivery, with a proven track record of managing end-to-end project lifecycles in dynamic, client-facing environments
  </li>
  <li>
   Bachelor&rsquo;s degree in Computer Science, Engineering, Information Systems, or a related technical field
  </li>
  <li>
   Proven ability to manage risk, communicate transparently, and lead crisis resolution when necessary
  </li>
  <li>
   Deep familiarity with delivery metrics (KPIs, SLAs) and data-driven decision-making
  </li>
  <li>
   Strong background in managing client relationships, including escalation handling and improvement planning
  </li>
  <li>
   Experience with maturity assessments, continuous improvement, and process governance frameworks
  </li>
  <li>
   Hands-on experience with agile methodologies (Scrum, Kanban, or scaled agile) and leading multidisciplinary teams
  </li>
  <li>
   Excellent communication and stakeholder management skills, both internally and externally
  </li>
  <li>
   Fluency in English and Turkish, both written and verbal
  </li>
  <li>
   Experience working with enterprise clients in a consulting or technology services environment is highly desirable
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Additional Informations
  </strong>
 </p>
 <p>
  <strong>
   Professional Growth &amp; Learning
  </strong>
 </p>
 <p>
  As a tech company, we focus on reskilling and upskilling to support career growth. We offer a personalized Individual Growth Program (IGP), where employees set clear goals for each half of the year. These goals may include trainings, certifications, and personal development milestones, creating a structured roadmap for continuous improvement. The IGP helps employees strengthen both technical and soft skills, ensuring steady professional advancement.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Company Culture and Values
  </strong>
 </p>
 <p>
  We celebrate diversity, inclusion, and equal opportunity, fostering a collaborative environment where innovation can flourish. Our culture emphasizes mentorship, knowledge sharing, and active participation in tech communities, workshops, and team events. This vibrant atmosphere empowers employees to contribute their best while feeling supported and valued.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Benefits and Perks
  </strong>
 </p>
 <p>
  We provide competitive salaries, flexible and hybrid working arrangements, and a wide range of opportunities for growth through training programs, certifications, and workshops. In addition, we offer initiatives designed to build a supportive and engaging workplace where curiosity and collaboration are encouraged. These benefits ensure that employees feel motivated, empowered, and equipped to reach their full potential.
 </p>
 <p>
 </p>
</div>


Delivery Manager/Lead

Takeda Pharmaceuticals

<div><p>By clicking the &ldquo;Apply&rdquo; button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda&rsquo;s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.</p><p></p><h2 class="jobSectionHeader"><b>
Job Description</b></h2><p></p><p><b>
Job Purpose
</b></p><p></p><p>The Business Intelligence &amp; Strategy Manager is responsible for leading all in-market and to-market sales analytics, commercial excellence processes, and strategic reporting across the organization. This role will <b>drive the digitalization of reporting systems</b>, deliver continuous insights through advanced analytics and market research, and provide strategic guidance to business units. <b>As a key strategic partner</b>, the manager will influence decision-making at the leadership level and foster a data-driven culture across functions.</p><p></p><p><b>
Role Core Responsibilities &amp; Accountabilities</b></p><p></p><ul><li><b>
Lead and own</b> performance tracking, reporting, and automation of reporting systems; continuously seek <b>cutting-edge technological solutions</b> to enhance operational efficiency.</li><li>
Champion digital transformation initiatives and <b>embed global best practices</b> into local operations.</li><li>
Generate market and business insights through analytics and research to support high-quality decision-making.</li><li>
Conduct total and operating market analyses; <b>lead monthly performance meetings</b> with GM and Business Unit Directors.</li><li>
Deliver BU-specific reports and insights to enable <b>insight-to-action frameworks</b> and drive commercial impact.</li><li>
Partner with finance and business units during annual planning and monthly demand reviews; provide market assumptions and strategic input.</li><li><b>
Design and coordinate all market research activities</b>, including primary research in collaboration with marketing teams.</li><li>
Build initial forecast models and lead launch strategy discussions for pipeline products; support long-range forecasting and trend analysis.</li><li>
Support launch excellence and brand planning processes across all brands.</li><li>
Lead sales and stock analysis/reporting processes, including retail and hospital channels.</li><li>
Monitor stock levels and proactively identify stock-out risks; ensure timely reporting and mitigation.</li><li>
Conduct daily sales vs. target comparisons and variance analyses; report performance at regional and national levels.</li><li>
Prepare allocation analyses tailored to commercial needs, especially during price increase periods.</li><li><b>
Oversee pricing and financial control</b>, including:<ul><li>
Reviewing price difference requests and identifying discrepancies.</li><li>
Managing return and price difference accounts with transparency.</li><li>
Verifying tender discounts and preparing financial risk reports.</li></ul></li><li>
Act as Turkey&rsquo;s <b>&ldquo;Tender Champion&rdquo;</b>, leading global tender and ordering processes.</li><li>
Serve as <b>Project Management Officer (PMO)</b> for strategic initiatives; lead cross-functional project coordination.</li><li>
Lead brand team setup and coordination across departments.</li><li>
Define and maintain SOPs and ways of working for BI processes.</li><li>
Own omnichannel campaign analytics and <b>lead marketing mix modeling</b> to assess channel impact and optimize investments.</li></ul><p></p><p><b>
Role Mandatory Responsibilities
</b></p><ul><li>Adhere to Takeda&rsquo;s Information Security and Technology Use policies.</li><li>
Serve as a Quality Ambassador by promptly reporting any product-related concerns to the Quality team.</li><li>
Uphold integrity and ethical conduct in alignment with Takeda&rsquo;s values (Takeda-ism).</li><li>
Complete all mandatory trainings and ensure team compliance with relevant policies and procedures.</li><li>
Lead by example in the accurate and timely use of company systems (e.g., Concur, Dakika, Bloom), fostering process discipline across the team.</li><li>
Proactively raise compliance or ethical concerns through appropriate Takeda reporting channels</li></ul><p></p><p><b>
Job Dimension</b></p><ul><li>
OPEX responsibility: Yes</li><li>
Financial Responsibility: Yes</li><li>
Volume Impact: Yes</li><li>
Revenue Impact: Yes</li></ul><p>
If yes, please explain the impact (Max 30 words): <b>Directly influences strategic planning, commercial performance, and financial risk mitigation through data-driven leadership and cross-functional collaboration.</b></p><p></p><p><b>
Role required Qualifications &amp; Capabilities</b></p><p></p><ul><li><b>
Education: </b>Graduate degree in Business Administration, Economics, or Engineering. MBA or MA will be a plus</li><li><b>
Experience: </b>Minimum 5 years in Commercial Excellence, Business Intelligence, Consultancy, or Project Management. <b>Experience in pharma or healthcare industry is a strong plus.</b></li><li><b>
Language: </b>Fluent in English (written and verbal); <b>Turkish proficiency.</b></li><li><b>
Certifications: </b>Project Management certification (e.g., PMP) is a plus.</li><li><b>
Digital &amp; Technology: </b>Advanced proficiency in MS Office, Power BI, and analytical tools. <b>Experience with CRM platforms, data visualization, and forecasting tools is highly desirable.</b></li><li><b>
Team Leadership: Experience in leading and developing high-performing teams is a strong plus.</b></li></ul><p></p><p><b>
Capabilities &amp; Behaviors:</b></p><ul><li>
Strong analytical, digital, and problem-solving skills</li><li>
Strategic thinking and systems mindset</li><li>
Agility and ability to lead in evolving environments</li><li>
Stakeholder management and cross-functional collaboration</li><li><b>
Change leadership and influence across levels</b></li><li><b>
Coaching mindset and talent enablement for the BI team</b></li><li><b>
Innovation in learning design and delivery</b></li><li><b>
Cultural sensitivity and adaptability in a global organization</b></li></ul><p></p><h2 class="jobSectionHeader"><b>
Locations</b></h2>
Istanbul, Turkey<p></p><h2 class="jobSectionHeader"><b>
Worker Type</b></h2>
Employee<p></p><h2 class="jobSectionHeader"><b>
Worker Sub-Type</b></h2>
Regular<p></p><h2 class="jobSectionHeader"><b>
Time Type</b></h2>
Full time</div>

BI & Strategy Manager

Mastercard

<div><p><b>Our Purpose</b></p><p></p><p><i>
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><p></p><p><b>
Title and Summary</b></p><p></p>
Manager, Product Management<p></p>
Job title: Core Card Product Manager, Corporate Solutions &ndash; T&amp;E, Purchasing Card<br>
<br>
Overview<br>
<br>
The Commercial segment represents a $4.9T opportunity for the region, and the Commercial Platforms are key a differentiator to win and grow the Commercial business for Mastercard. At Mastercard, we connect and power an inclusive, digital economy that benefits everyone, everywhere. The Commercial Solutions team helps businesses large and small pay and get paid smarter, faster, and more securely. We&rsquo;re seeking a passionate product leader to drive the growth and innovation of our core commercial card propositions&mdash;from corporate cards to lodge products&mdash;designed to enable seamless Travel &amp; Entertainment (T&amp;E) spend for our corporate customers. This is a hands-on role for someone who thrives at the intersection of product development, benefit enablement, vendor management, and go-to-market execution&mdash;and who wants to create propositions that make corporates say &ldquo;we need that.&rdquo;<br>
<br>
Key Responsibilities<br>
<br>
Product Strategy &amp; Development<br>
<ul><li>Own and evolve the core commercial card product suite (Corporate Card, Lodge, Small Business T&amp;E, and related products) to meet market needs and deliver superior value to corporates.</li><li>Identify new and innovative T&amp;E propositions, ensuring Mastercard remains the partner of choice for issuers and corporates.</li><li>Collaborate with regional and global teams to integrate emerging technologies, industry best practices, and Mastercard assets into product design.</li></ul><br>
Benefit Enablement &amp; Partnerships<br>
<ul><li>Curate and manage benefits for corporate customers&mdash;ranging from travel perks and expense management integrations to insurance offerings and customer support enhancements.</li><li>Lead vendor management for benefit providers, ensuring service quality, commercial value, and seamless integration into the cardholder experience.</li></ul><br>
Sales Enablement &amp; Market Activation<br>
<ul><li>Develop high-quality sales collateral, product decks, and case studies that empower account managers to effectively pitch Mastercard&rsquo;s corporate card solutions to banks and corporates.</li><li>Partner with sales teams to provide product expertise during client engagements, RFPs, and strategic account planning.</li></ul><br>
Market Insights &amp; Performance Management<br>
<ul><li>Monitor market trends, competitor offerings, and customer feedback to inform product roadmap and refine propositions.</li><li>Track product performance across issuing partners and identify opportunities to grow penetration, spend, and share of wallet.</li></ul><br>
About You<br>
<ul><li>Experience: 7+ years in product management, corporate payments, commercial cards, or related T&amp;E product roles.</li><li>Expertise: Strong understanding of commercial payment flows, corporate travel ecosystems, and card-based T&amp;E programs (including lodge card models). Knowledge of Mastercard Smart Data suite and the entire commercial transaction flow
</li><li>Commercial Mindset: Proven ability to balance customer needs, market trends, and commercial targets.</li><li>Collaboration: Skilled at working cross-functionally with sales, marketing, vendors, and global product teams. Create a network of within Product, customer delivery and customer support
</li><li>Storytelling: Able to translate technical and functional product value into compelling client propositions.</li><li>Execution: Track record of delivering products from concept to market, with an eye for detail and operational excellence.</li></ul><p></p><p><b>
Corporate Security Responsibility</b></p><p><br>
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><ul><li><p>
Abide by Mastercard&rsquo;s security policies and practices;</p></li><li><p>
Ensure the confidentiality and integrity of the information being accessed;</p></li><li><p>
Report any suspected information security violation or breach, and</p></li><li><p>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</p></li></ul></div><p></p>

Manager, Product Management

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