customer service specialist Jobs in Cairo Egypt

customer service specialist

admin specialist | german speaker Jobs in Cairo Egypt

admin specialist | german speaker

b2b social media & content strategist Jobs in Cairo Egypt

b2b social media & content strategist

business development specialist Jobs in Cairo Egypt

business development specialist

communication manager Jobs in Cairo Egypt

communication manager

social media specialist

Egypt Education Platform

<div>
 Egypt Education Platform is seeking a creative and data-driven
 
 Social Media Specialist
 
 to join our dynamic marketing team. In this role, you will be responsible for developing and implementing social media strategies that enhance our online presence, engage our audience, and promote our educational offerings.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Create, curate, and manage published content across social media platforms, including but not limited to Facebook, Instagram, Twitter, and LinkedIn
 </li>
 <li>
 Develop engaging and visually appealing social media campaigns that align with the overall marketing strategy and brand identity
 </li>
 <li>
 Analyze social media performance metrics and report on the effectiveness of campaigns, making recommendations for improvement
 </li>
 <li>
 Monitor trends in social media tools, applications, and best practices, adjusting strategies as necessary
 </li>
 <li>
 Engage with followers, responding to comments and messages in a timely manner to build a vibrant online community
 </li>
 <li>
 Collaborate with internal teams to gather content, such as student success stories, school programs, and events for promotion on social media
 </li>
 <li>
 Assist in the planning and execution of social media advertising campaigns to increase reach and engagement
 </li>
 <li>
 Stay updated on social media trends and innovations, incorporating them into our strategies when relevant
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Marketing, Communications, or a related field
 </li>
 <li>
 Proven experience as a Social Media Specialist or similar role, with a demonstrable understanding of social media platforms and their functionalities
 </li>
 <li>
 Excellent written and verbal communication skills in both Arabic and English
 </li>
 <li>
 Strong creative thinking and problem-solving abilities
 </li>
 <li>
 Knowledge of social media analytics tools to measure performance and drive improvements
 </li>
 <li>
 Ability to work independently and collaboratively in a fast-paced environment
 </li>
 <li>
 Familiarity with graphic design tools (e.g., Canva, Adobe Creative Suite) is a plus
 </li>
 <li>
 Passion for education and an understanding of educational trends and target audiences
 </li>
 </ul>
</div>

Social Media Specialist

RAPP

<div>
 RAPP Dubai is looking for a Social Media Specialist to join our award-winning Account Leadership team.
 
 
 
 Who We Are
 
 
 
 We are RAPP &ndash; world leaders in activating growth with precision and empathy at scale.
 
 
 As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual&rsquo;s needs, beliefs, behaviors, and aspirations.
 
 
 We foster an inclusive workplace that emphasizes personal well-being.
 
 
 
 How We Do It
 
 
 
 At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
 
 
 Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it &ndash; ensuring we&rsquo;re able to activate authentic customer connections for our clients.
 
 
 Part of Omnicom&rsquo;s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
 
 
 
 Your Role
 
 
 
 RAPP MENA is looking for a
 
 Social Media Specialist
 
 to manage and grow clients&rsquo; social media presence. The role requires strong content creation sense, platform understanding, and the ability to work closely with account, creative, and strategy teams in a fast-paced agency environment.
 
 
 This role requires
 
 bilingual communication skills
 
 
 ,
 
 with the ability to engage confidently in both Arabic and English.
 
 
 
 Your Responsibilities
 
 
 
 <ul>
 <li>
 Develop monthly content calendars aligned with campaign objectives.
 </li>
 <li>
 Write clear, engaging captions and TOVs adapted to each platform.
 </li>
 <li>
 Coordinate with creative teams on visuals and videos.
 </li>
 <li>
 Manage day-to-day social media content across platforms.
 </li>
 <li>
 Monitor and respond to comments, messages, and community engagement.
 </li>
 <li>
 Track performance and prepare reports with insights and recommendations.
 </li>
 <li>
 Stay updated on local social trends, formats, and platform updates.
 </li>
 <li>
 Support campaign launches and real-time activations.
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Communications, or related field.
 </li>
 <li>
 1&ndash;2 years of experience in social media management (agency experience preferred).
 </li>
 <li>
 Strong understanding of social platforms and content formats.
 </li>
 <li>
 Good copywriting skills in English &amp; Arabic.
 </li>
 <li>
 Basic understanding of social media analytics and KPIs.
 </li>
 <li>
 Familiarity with reporting tools and native platform insights.
 </li>
 <li>
 Organized, proactive, and able to manage multiple accounts.
 </li>
 <li>
 Comfortable working independently under deadlines.
 
 
 </li>
 </ul>
 
 Our Hybrid Work Model
 
 
 
 RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
 
 
 
 NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
 
</div>

FIG-eg

<div>
 
 At
 
 FIG
 
 , we don&rsquo;t just post content &mdash; we build performance-driven digital ecosystems.
 
 
 We are looking for a
 
 Social Media Specialist
 
 who can transform social platforms into strategic growth channels. This role goes beyond execution; it requires a structured thinker who understands brand positioning, storytelling, analytics, and performance optimization.
 
 Key Responsibilities
 <ul>
 <li>
 Develop and execute structured, insight-driven social media strategies aligned with brand objectives
 </li>
 <li>
 Create and manage monthly content calendars based on clear KPIs and campaign goals
 </li>
 <li>
 Oversee publishing, community management, and audience engagement across platforms
 </li>
 <li>
 Monitor performance metrics, analyze data, and generate actionable insights
 </li>
 <li>
 Continuously optimize strategy based on trends, results, and platform updates
 </li>
 <li>
 Collaborate closely with Account Managers, Content Creators, Designers, Media Buyers, and external production teams to ensure cohesive execution
 </li>
 <li>
 Ensure brand consistency in tone, messaging, and visual identity across all channels
 </li>
 </ul>
 What We&rsquo;re Looking For
 <ul>
 <li>
 Strategic mindset with strong analytical skills
 </li>
 <li>
 Deep understanding of platform algorithms and audience behavior
 </li>
 <li>
 Ability to translate data into performance improvements
 </li>
 <li>
 Strong communication and collaboration skills
 </li>
 <li>
 Experience managing multiple accounts and deadlines.
 </li>
 </ul>
 
 
 
 
 If you&rsquo;re ready to think beyond likes and build real impact, we&rsquo;d love to meet you.
 
</div>

dubizzle Egypt

<div>
 Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a Social Media Specialist, you will be responsible for developing and implementing social media strategies to enhance our brand presence, engage with our target audience, and drive organic growth. You will be managing multiple social media platforms, crafting compelling content, analysing campaign performance, and staying up-to-date with industry trends and best practices.
 
 
 You are responsible for:
 
 
 <ul>
 <li>
 Develop and execute strategic social media plans across various platforms, including but not limited to Facebook, Instagram, TikTok, LinkedIn, and YouTube
 </li>
 <li>
 Create and publish engaging and relevant content that aligns with our brand voice, objectives, and target audience
 </li>
 <li>
 Monitor social media channels, respond to comments, messages, and inquiries in a timely and professional manner
 </li>
 <li>
 Collaborate with cross-functional teams to ensure brand consistency and alignment of social media efforts with overall marketing and communication strategies
 </li>
 <li>
 Conduct market research and competitor analysis to identify trends, opportunities, and areas for improvement
 </li>
 <li>
 Stay up-to-date with industry trends, best practices, and emerging social media platforms, tools, and technologies
 </li>
 <li>
 Measure, analyse, and report on social media campaign performance using various analytics and tracking tools
 </li>
 <li>
 Optimise social media campaigns based on data insights and trends to drive engagement, reach, and conversion
 </li>
 <li>
 Identify and engage with key influencers and brand advocates to expand our social media reach and enhance brand credibility
 </li>
 <li>
 Develop and maintain strong relationships with internal stakeholders, external partners, and vendors to support social media initiatives and partnerships
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Marketing, Mass Communication, or a related field
 </li>
 <li>
 Minimum 3 years of experience in a similar role. Preferably in an agency
 </li>
 <li>
 Proven work experience as a Social Media Specialist or similar role
 </li>
 <li>
 In-depth knowledge and understanding of various social media platforms, tools, and analytics
 </li>
 <li>
 Strong written and verbal communication skills with a keen eye for detail
 </li>
 <li>
 Proficiency in content creation, copywriting, and editing
 </li>
 <li>
 Experience in developing and executing social media strategies to drive organic growth and engagement
 </li>
 <li>
 Familiarity with social media advertising and paid campaigns is a plus
 </li>
 <li>
 Creative thinking and problem-solving abilities to develop innovative social media campaigns
 </li>
 <li>
 Excellent time management and organisational skills with the ability to multitask and prioritise effectively
 </li>
 <li>
 Strong analytical skills with the ability to interpret data and generate actionable insights
 </li>
 <li>
 Strong creative skills
 </li>
 <li>
 Ability to work independently as well as collaborate effectively within a team environment
 </li>
 <li>
 Agile and capable of handling multiple projects simultaneously
 </li>
 <li>
 An eye for details and the ability to proofread one's own work are a must
 </li>
 <li>
 Strict adherence to the style guides of Bayut and their policies for publication
 </li>
 <li>
 Easily adapts to changes
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #Egyptdubizzle
</div>

Social Media Specialist - Bayut

Jobs Hub

<div>
 
 
 Company Description
 
 
 
 ETISAL International Group is a leading Business Process Outsourcing (BPO) company operating across the Middle East and Far East regions. With years of accumulated expertise, the company provides innovative, customized solutions to meet the unique business needs of its clients, focusing on delivering superior service and enhancing customer experiences. Committed to quality, ETISAL integrates industry best practices, advanced technologies, and cultural understanding to offer high-value, tailored services. The company is dedicated to helping clients optimize operations, focus on core business goals, and improve customer engagement
 
 
 
 
 
 
 Role Description
 
 
 
 We are seeking Social Media Technical Support professionals who are fluent in English for a full-time, on-site role based in Cairo, Egypt. The role involves addressing and resolving technical issues related to social media, assisting clients with troubleshooting, and providing expert guidance on platform functionalities. Additionally, the candidate will ensure customer satisfaction through accurate communication and support on social media platforms.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Rotational shifts (latest 9 PM)
 </li>
 <li>
 2 days off
 </li>
 <li>
 Net salary 11K&ndash;14K (based on English level)
 </li>
 <li>
 &nbsp;Maadi location
 </li>
 <li>
 Transportation Provided
 </li>
 <li>
 Paid Training
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Requirement&nbsp;
 
 
 
 
 
 <ul>
 <li>
 Grads Technical college
 </li>
 <li>
 English level b2
 </li>
 <li>
 No experience needed | All nationalities welcome
 </li>
 </ul>
</div>

Social Media Technical Support | English speakers

geidea

<div>
 
 Established in 2008,
 
 Geidea
 
 epitomizes customer focused empowerment and commercial success through continuous innovation.
 
 Geidea
 
 makes best in class digital payment solutions available for all by attracting and leveraging the best creative &amp; entrepreneurial talent in the market.
 
 
 
 
 
 Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative &amp; Forward Thinking:
 
 
 www.geidea.net
 
 
 
 
 
 
 
 To maintain competitive advantage as we grow, we are currently looking for a new
 
 Digital Marketing Specialist:
 
 
 
 
 
 
 
 Job purpose:
 
 
 
 Moderate Social media accounts / work on the Monthly content calendar / Follow up on digital leads, funnel &amp; conversion rates.
 
 
 
 
 
 
 Key accountabilities and decision ownership:
 
 
 <ul>
 <li>
 Utilize analytics tools such as Tableau, Google Analytics, Data Studio, Google Ads, Meta Ads, C4C, and CRM to gather insights and make data-driven decisions.
 </li>
 <li>
 Conduct keyword research, optimize website content, and collaborate with web developers to ensure the implementation of SEO best practices.
 </li>
 <li>
 Work closely with the web developers to address frontend and backend issues related to the Geidea website.
 </li>
 <li>
 Monitor campaign performance, analyze data, and make recommendations for campaign improvements and budget optimization.
 </li>
 <li>
 align social media strategy and content calendar with overall digital marketing objectives.
 </li>
 <li>
 Provide guidance on integrating social media efforts with other digital marketing initiatives for maximum impact and brand consistency.
 </li>
 </ul>
 
 
 
 
 
 Must Have Technical / Professional Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Marketing, or any relevant field.
 </li>
 <li>
 1-3 years of experience in a similar role
 </li>
 <li>
 In-depth knowledge of digital marketing concepts, strategies, and best practices.
 </li>
 <li>
 Familiarity with various digital marketing channels, including SEO, SEM, social media, email marketing, and content marketing.
 </li>
 <li>
 Proficiency in using analytics tools such as Google Analytics, Tableau, and Data Studio.
 </li>
 <li>
 Ability to gather, analyze, and interpret data to drive actionable insights and make data-driven decisions.
 </li>
 <li>
 Understanding of search engine optimization (SEO) principles and techniques.
 </li>
 <li>
 Experience in optimizing websites for improved search engine rankings, including keyword research, on-page optimization, and technical SEO.
 </li>
 <li>
 Experience in campaign management and optimization.
 </li>
 <li>
 Experience in social media strategies.
 </li>
 <li>
 Proficiency in data analysis tools and techniques is a must
 </li>
 </ul>
 
 
 
 
 Join our dynamic team as a
 
 Digital Marketing Specialist
 
 and contribute to our FinTech mission of releasing cutting-edge financial products into the market. Apply your project management skills, collaborate with cross-functional teams, and shape the future of the payments industry.
 
 
 
 
 
 
 Our values
 
 guide how we think and act - They describe what we care about the most.
 
 
 
 
 
 
 Customer first
 
 - It&rsquo;s embedded in our design thinking and customer service approach.
 
 
 
 Open
 
 - Openness allows us to constantly improve and evolve.
 
 
 
 Real
 
 - No jargon and no excuses!
 
 
 
 Bold
 
 - Constantly challenging ourselves and our way of thinking.
 
 
 
 Resilient
 
 &ndash; If we fail, we bounce back stronger than before
 
 
 
 Collaborative
 
 - We know that we can achieve a lot more as a team.
 
 
 
 
 
 We are changing lives by constantly striving for a better solution.
 
</div>

Digital Marketing Specialist

Talent 360 ME

<div>
 
 Job Title:
 
 
 Social Media/Customer Service -
 
 
 [Maadi]
 
 
 
 
 Job Summary:
 
 
 
 Gebnalak.com is looking for a passionate and dedicated Arabic Customer Service Specialist to join our team. The ideal candidate is detail-oriented, solution-driven, and thrives on delivering excellent service. If you enjoy communicating with people, solving problems, and making an impact, we&rsquo;d love to hear from you!
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Professionally handle customer inquiries and complaints via phone and social media.
 </li>
 <li>
 Respond to comments, messages, and reviews on social media platforms.
 </li>
 <li>
 Process and resolve customer complaints related to product sales in a timely and efficient manner.
 </li>
 <li>
 Follow up on complex customer cases when needed to ensure complete resolution.
 </li>
 <li>
 Accurately record and update customer interactions, feedback, and actions taken in the CRM system.
 </li>
 <li>
 Track and follow up on customer orders, ensuring timely and accurate delivery.
 </li>
 <li>
 Ensure a smooth and satisfying customer journey from start to finish.
 </li>
 <li>
 Maintain punctuality and respect work schedules and deadlines.
 </li>
 <li>
 Demonstrate tact, patience, and professionalism when handling sensitive or challenging situations.
 
 
 
 </li>
 </ul>
 
 Required Values and Skills:
 
 
 
 <ul>
 <li>
 Strong sense of leadership and responsibility
 </li>
 <li>
 Willingness to learn and grow
 </li>
 <li>
 High level of dedication and commitment to work
 </li>
 <li>
 Exceptional attention to detail
 </li>
 <li>
 Passion for challenges and achieving results
 </li>
 <li>
 Excellent communication and problem-solving skills
 </li>
 <li>
 Ability to remain calm and professional under pressure
 
 
 
 </li>
 </ul>
 
 Location:
 
 Maadi, Cairo
 
 
 
 Working Hours:
 
 9:00 AM to 5:00 PM
</div>

Social Media/Customer Service - Maadi

Explore 154+ Social media specialist in Cairo Egypt this March. Find roles across top companies and apply now to boost your career.

154 social media specialist jobs In Cairo Egypt

Social Media Specialist

Social Media Specialist

Social Media Specialist

Social Media Specialist - Bayut

Social Media Technical Support | English speakers

Digital Marketing Specialist

Social Media/Customer Service - Maadi