business analyst – data & reporting (uae nationals only) - dubai

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business analyst – data & reporting (uae nationals only) - dubai Jobs in Dubai

senior data analyst

software business analyst

Delivery Hero

<div><b>Company Description</b><p><br>
instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><p>
With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone&rsquo;s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we&rsquo;re always on the lookout for new talents to join us on our success journey.</p><b><br>
Job Description</b><p><br>
We are looking for a curious and analytical Business Analyst who can work with large datasets, translate business questions into structured analyses, and turn insights into actionable recommendations.</p><p>
The role will work closely with Commercial, Marketing, Operations, Product, and other teams to evaluate performance, identify opportunities, and support data-driven decisions.</p><p>
Strong hands-on SQL skills are essential, along with an interest in using AI to make analytics faster and more scalable.</p><ul><li>
Analyse business performance across growth, customer behaviour, revenue, profitability, marketing, and operations.</li><li>
Independently write and optimise SQL queries to extract and analyse large datasets.</li><li>
Conduct deep dives to identify trends, performance gaps, growth opportunities, and key business drivers.</li><li>
Analyse customer behaviour across acquisition, retention, churn, frequency, cohorts, and segmentation.</li><li>
Support business cases, forecasting, scenario modelling, and impact estimation for new initiatives.</li><li>
Build dashboards and recurring reports using BI and visualisation tools.</li><li>
Partner with cross-functional teams to define KPIs and provide clear, commercially relevant recommendations.</li><li>
Ensure accuracy and reliability of analytical outputs.</li></ul><p>
AI in Analytics</p><ul><li>
The candidate should actively use AI as part of the analytics workflow, including:</li><li>
Accelerating SQL development, debugging, and analysis.</li><li>
Structuring analytical approaches and generating hypotheses.</li><li>
Automating repetitive reporting and analytical tasks.</li><li>
Improving insight generation, documentation, and stakeholder communication.</li></ul><p>
AI should enhance analytical thinking, not replace it.</p><b><br>
Qualifications</b><br>
<ul><li>
3-5 years of experience in Business Analytics, Data Analytics, Strategy Analytics, Growth Analytics, or a related field.</li><li>
Strong hands-on SQL skills.</li><li>
Strong Excel / Google Sheets skills.</li><li>
Experience with BI tools such as Tableau, Power BI, Looker, Metabase, or similar.</li><li>
Strong analytical, problem-solving, and structured thinking skills.</li><li>
Ability to translate data into clear business recommendations.</li><li>
Comfortable working with multiple stakeholders in a fast-paced environment.</li><li>
Practical exposure to generative AI tools in analytical workflows.</li></ul><p>
Nice to Have</p><ul><li>
Experience in e-commerce, marketplaces, quick commerce, retail, fintech, or consumer technology.</li><li>
Exposure to Python.</li><li>
Understanding of A/B testing and experimentation.</li><li>
Experience with customer lifecycle, marketing, pricing, retention, churn, or unit economics.</li></ul></div>

Business Analyst - instashop

Midis Group

<div>
 <strong>
  Job Title
  <br/>
  <br/>
 </strong>
 <strong>
  Senior Financial Analyst
  <br/>
  <br/>
 </strong>
 <strong>
  Job Scope
  <br/>
  <br/>
 </strong>
 The Senior Financial Analyst is accountable for tracking the company&rsquo;s financial performance, analyzing business performance and market conditions to create forecasts and support senior management in tactical and strategic decisions through periodic reports. S/He trains and mentors the Financial Analyst(s) as and when needed.
 <br/>
 <br/>
 <strong>
  Main Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Consolidate and analyze financial statements, forecast future revenues and expenditures and create financial models for decision support
  </li>
  <li>
   Support the management team in developing financial plans and determine the best use of resources to achieve business objectives/business case
  </li>
  <li>
   Identify trends, keep track of financial performance and provide recommendations for optimization based on set financial plans
  </li>
  <li>
   Perform variance studies and comparative performance and develop forecast models accordingly
  </li>
  <li>
   Generate periodic reports and work closely with the accounting/finance teams to ensure accurate financial reporting
  </li>
  <li>
   Develop, update and drive process and policy improvements optimizing workflows and improving financial growth
  </li>
  <li>
   Provide creative alternatives and recommendations to reduce costs and improve financial performance
  </li>
  <li>
   Understand the various departments and divisions and provide ideas to grow and improve the business
  </li>
  <li>
   Consult with the management team to guide strategic decision making and provide support to projects as and when needed
  </li>
  <li>
   Maintain knowledge and keep abreast of new financial regulations or policies
  </li>
  <li>
   Oversee the daily activities of the Financial Analyst(s) and mentor as needed
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Position Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Education
  <br/>
  <br/>
 </strong>
 Bachelor&rsquo;s degree in Accounting or Finance
 <br/>
 <br/>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 4&ndash;5 years of experience as a Financial Analyst, Data Analyst, or in a similar data-driven role.
  </li>
  <li>
   Strong analytical mindset with the ability to interpret complex data, identify trends, and deliver actionable business insights.
  </li>
  <li>
   Highly data-driven profile with excellent logical thinking, problem-solving, and reporting capabilities.
  </li>
  <li>
   Preferably from the IT industry or a technology-driven environment.
  </li>
  <li>
   Experience analyzing data across multiple regions, product portfolios, and business units.
  </li>
  <li>
   Proven ability to analyze key business performance metrics, including sales performance, profitability, trends, KPIs, forecasting, and variance analysis.
  </li>
  <li>
   Experience leveraging AI-powered analytics and reporting tools to enhance data analysis and business decision-making.
  </li>
  <li>
   Advanced proficiency in AI tools for Excel, data analysis, chart and dashboard creation, reporting, and data interpretation is mandatory.
  </li>
  <li>
   Ability to utilize AI tools to improve productivity, automate reporting processes, and generate meaningful business insights.
  </li>
  <li>
   Advanced Excel skills, including PivotTables, Power Query, advanced formulas, and data visualization.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
</div>


Senior Financial Analyst

Keolis

<div><div>The Performance Analyst supports the delivery of accurate, consistent, and actionable performance data and analysis across all departments of Keolis-MHI. Reporting to the Performance Manager within the Business Strategy &amp; Performance Department, this role plays a key part in tracking, validating, and interpreting operational, engineering, QHSE, and support function KPIs. The Performance Analyst ensures that performance data is timely, credible, and aligned with internal and external requirements, including client reporting, Keolis Group reporting and contractual obligations.</div><br>
<p></p>
<p><b>
KEY RESPONSIBILITIES</b></p><br>
<p></p>
<div><b>
Strategic</b></div>
<div>
<ul><li>Contribute to the implementation of company-wide performance frameworks and KPI methodologies.</li></ul>
<ul><li>Support performance insight reporting to inform continuous improvement and strategic decision-making.</li></ul>
<ul><li>Monitor key performance trends and emerging data risks to support strategic and effective decision-making.</li></ul>
<ul><li>Support the Business Intelligence team in deploying the Business Intelligence roadmap and strategy.</li></ul></div><br>
<p></p>
<div><b>
Financial</b></div>
<div>
<ul><li>Support the performance monitoring against KPIs tied to contractual penalties and incentives under the O&amp;M Agreement.</li></ul>
<ul><li>Ensure accuracy, transparency, and defensibility of all performance data submitted for attribution processes.</li></ul></div><br>
<div></div>
<div><b>
Stakeholder / Customer</b></div>
<div>
<ul><li>Coordinate closely with department heads and data owners to ensure the accuracy of reported metrics.</li></ul>
<ul><li>Respond to internal and client performance queries in coordination with the Performance Manager.</li></ul>
<ul><li>Ensure timely preparation, validation, and submission of monthly performance reports in compliance with client and contractual expectations.</li></ul></div><br>
<p></p>
<div><b>
Operational</b></div>
<div>
<ul><li>Support operational performance reporting, including punctuality, availability, service delivery, and operational compliance KPIs.</li></ul>
<ul><li>Support the management of asset performance metrics in collaboration with Engineering &amp; Maintenance, including asset availability, reliability, maintenance backlog, and system failures.</li></ul>
<ul><li>Support the management of performance data for Support Functions.</li></ul>
<ul><li>Collaborate with the BI Analyst to ensure accurate mapping of KPIs into Power BI dashboards.</li></ul>
<ul><li>Contribute to the continuous enhancement of digital reporting tools.</li></ul></div><br>
<div></div>
<div><b>
Capability / People</b></div>
<div>
<ul><li>Promote performance culture and awareness across functions.</li></ul>
<ul><li>Support knowledge-sharing within the Performance team.</li></ul></div><br>
<p></p>
<div><b>
 Dimensions</b></div>
<div>
<ul><li>Provides data and analysis contributing to over 50 contractual KPIs across multiple departments.</li></ul>
<ul><li>Interfaces with up to 10 departments monthly for data consolidation and validation.</li></ul>
<ul><li>Supports monthly attribution processes with the RTA.</li></ul></div><br>
<p></p>
<p><b>
EDUCATIONAL QUALIFCATIONS</b></p>
<div>
<div><div><div><div><b>Min.</b></div></div><div><br>
<div><b>
Required</b></div></div><div><br>
<div><b>
Desirable</b></div></div></div><div><br>
<div>
<div><b>Education</b></div></div><br>
<div>
<div><ul><li>Bachelor&rsquo;s degree in Engineering, Data Analytics, or related field</li></ul>
</div>
</div><div><div><ul><li>Bachelor&rsquo;s degree or formal training in performance management, data analytics, or transportation management.</li></ul></div></div><br>
</div><br>
<div><div><div><b>Experience</b></div></div><br>
<div>
<div><ul><li>Minimum 1&ndash;2 years of experience in performance reporting, business analysis, or operational reporting.</li></ul>
<ul><li>Performance Management and Analysis:
<ul><li>Proven experience delivering high-quality performance reports and coordinating KPI submissions.</li>
<li>Experience working with KPIs and performance metrics.</li>
<li>Familiarity with reporting platforms (Excel, PowerPoint, Power BI).</li>
</ul></li></ul><ul><li>Cross-Functional Coordination:
<ul><li>Demonstrated ability to work across departments to align reporting processes and methodologies.</li>
</ul></li></ul><ul><li>Working collaboratively and cross-functionally with various business units:
<ul><li>Strong ability to work collaboratively with Operations, Engineering, HR, Finance, and QHSE teams to align performance with corporate strategy.</li>
</ul></li></ul><ul><li>International experience</li></ul>
</div>
</div><div><div><ul><li>Public transportation sector experience preferred.</li></ul></div><div><br>
</div></div></div><br>
<div><div><div><b>Skills / Training</b></div></div><br>
<div>
<div><ul><li>Fluent in English.</li></ul>
<ul><li>Proficient in Microsoft Office Suite.</li></ul>
<ul><li>Familiarity with Power BI and/or data reporting systems is preferred.</li></ul></div></div></div></div></div></div><p></p>

Performance Analyst

OutSystems

<div><p><b>There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!
</b></p><p></p><h2 class="jobSectionHeader"><b>About the role
</b></h2><p>We are seeking a commercially minded UAE National to support our growth and development in the UAE. This is a relationship-led business development role focused on expanding our local presence, building trusted connections, and creating opportunities for the company.
</p><p>The Business Development Consultant will use their professional network, knowledge of the UAE market, and understanding of the local business environment to identify relevant organisations and stakeholders. They will facilitate meaningful introductions, arrange meetings, and help the company develop long-term relationships with prospective clients and strategic partners.
</p><h2 class="jobSectionHeader"><b>Key responsibilities:
</b></h2><ul><li><p>Use professional networks and market knowledge to identify opportunities and arrange meaningful introductions and meetings
</p></li><li><p>Build and maintain relationships with prospective clients, strategic partners, and other relevant stakeholders across the UAE
</p></li><li><p>Work with company leadership to identify priority organisations, sectors, and relationship-building activities
</p></li><li><p>Represent the company professionally and conduct all activities ethically and in accordance with applicable laws and company policies
</p></li></ul><h2 class="jobSectionHeader"><b>Candidate profile:
</b></h2><ul><li><p>Experience in business development, partnerships, client relations, consulting, government relations, or a related field
</p></li><li><p>An established and relevant professional network within the UAE
</p></li><li><p>Strong understanding of the UAE business environment and local commercial practices
</p></li><li><p>Confident and credible when communicating with senior stakeholders
</p></li><li><p>Strong relationship-building, interpersonal, and presentation skills
</p></li><li><p>Commercially aware, proactive, and able to work with limited supervision
</p></li><li><p>Professional fluency in Arabic and English is preferred
</p></li></ul><h2 class="jobSectionHeader"><b>What success looks like
</b></h2><p>Success in this role will be demonstrated through the development of valuable professional relationships, the quality of introductions and meetings arranged, useful insight provided to company leadership, and the creation of credible partnership and business opportunities
</p><p></p><h2 class="jobSectionHeader"><b>More about OutSystems
</b></h2><p>OutSystems is a leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform.<br>
</p><p></p><br>
<p>As the future becomes agentic, our customers need us now more than ever. While AI has opened the door to extraordinary possibilities, most large organizations find themselves stuck on one side of the &quot;enterprise gap&quot; because AI by itself doesn't solve their complex use cases and business challenges. OutSystems bridges the &quot;enterprise gap&quot; by combining the speed of generative AI with a deterministic, enterprise-grade framework. We provide the tools for teams of any size to deliver high-quality, reliable AI solutions that drive real business impact.<br>
</p><p></p><br>
<p>We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration.<br>
</p><p></p><br>
<p>OutSystems is a global company, with more than 900k developer community members, 1,700 employees, more than 600 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems now has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and includes a thriving, worldwide community of remote employees.<br>
</p><p></p><br>
<p>Our customers are some of the world's most recognizable brands across diverse industries&mdash; such as Toyota, Heineken, Bosch, KeyBank, and UCLA&mdash;who trust OutSystems to deliver ROI and transformational impact.<br>
</p><p></p><br>
<p>Consistently recognized as a leader by top analyst firms Gartner, IDC and Forrester, OutSystems continues to shape the future of enterprise software development in the agentic era. We are proud to be named a leader in more than 100 categories on G2, including #1 in Customer Satisfaction in Enterprise Low Code Development, and most recently as a leader in AI Agent Building in the G2 Spring 2026 Reports.<br>
</p><p></p><br>
<br>
<h2 class="jobSectionHeader"><b>Working at OutSystems
</b></h2><p>Our culture is built on our core values of Trust, Customer Success, Innovation, and Alignment. We operate as one global OutSystems team, taking ownership to pursue our vision of being the AI platform enterprise leaders trust to build, secure, and evolve their most critical applications and systems.<br>
</p><p></p><br>
<p>What do we have to offer you?
</p><ul><li><p>A company at the vanguard of the agentic revolution, where we don&rsquo;t just react to AI innovation&mdash;we architect it. Joining OutSystems means stepping onto a high-growth rocket ship that combines the fearless agility of a startup with the sophisticated, global foundation of an enterprise powerhouse.
</p></li><li><p>Real growth opportunities. We don't just talk about development; we invest in it through structured programs designed to scale your expertise. Whether you are aiming for vertical progression, exploring lateral moves into new domains, or mastering specialized AI skills through our Professional Development Fund and Internal Mobility Program, we provide the resources to get you there.
</p></li><li><p>A global collective of world-class talent, where you&rsquo;ll collaborate with enterprise software legends and sought-after thought leaders. At OutSystems, our industry experts aren't just visionaries&mdash;they are accessible, approachable mentors who are deeply invested in your growth as we architect the agentic future together.<br>
</p></li></ul><p></p><br>
<p>OutSystems nurtures an inclusive culture where talented individuals from all backgrounds are empowered to learn, experiment and make an impact. . We believe that driving our next phase of growth requires the radical creativity that only comes from diverse perspectives. We are committed to building a team as global and diverse as the organizations we serve, ensuring every individual can perform to their full potential. As an equal opportunity employer, all qualified applicants receive equal consideration regardless of race, origin, religion, sex, sexual orientation, gender identity, disability, veteran status, or any other protected status.</p></div>

Sales & Marketing Assistant (UAE Nationals)

STARTRADER 

<p><b>Job Description</b></p><p><b>Position:</b> Accounts and Payroll Executive<br/><b>Location:</b> Dubai, UAE<br/><b>Employment Type:</b> Full-Time</p><p><b>Role Overview:</b></p><p>We are looking for a detail-oriented and analytically minded Account and Payroll Executive to join our team. This role sits at the intersection of financial operations and cash management. You will own day-to-day financial tasks such as petty cash management and payroll support, while also building reports, calculating commissions, and delivering actionable insights through Advanced Excel modelling.</p><p><b>Key Responsibilities:</b></p><p><b>Advanced Excel</b></p><p>&middot; Design and maintain complex Excel workbooks using PivotTables, Power Query, VLOOKUP/XLOOKUP, INDEX-MATCH, and dynamic array formulas</p><p>&middot; Build automated dashboards and management reports for weekly, monthly, and quarterly review cycles</p><p><b>Petty Cash Management</b></p><p>&middot; Manage and reconcile the petty cash fund on a daily/weekly basis</p><p>&middot; Record all petty cash transactions accurately in the accounting system</p><p>&middot; Prepare petty cash vouchers, obtain appropriate approvals, and maintain physical/digital receipts</p><p>&middot; Replenish petty cash as required and submit reconciliation reports to the Finance Manager</p><p><b>Payroll Support</b></p><p>&middot; Assist in the end-to-end payroll process - data collection, calculations, and verification</p><p>&middot; Maintain and update payroll data including attendance, deductions, overtime, and leaves</p><p>&middot; Coordinate with the HR department to ensure payroll inputs are accurate and submitted on time</p><p>&middot; Support payroll audits and resolve discrepancies with relevant stakeholders</p><p><b>Commission Calculations</b></p><p>&middot; Calculate incentive payouts accurately based on approved structures.</p><p>&middot; Maintain commission trackers in Excel, ensuring formulas are audit-ready and transparent</p><p>&middot; Liaise with the teams managers to verify targets, achievements, and payout schedules</p><p>&middot; Prepare commission statements and submit for approval prior to disbursement</p><p><b>Financial Reporting &amp; Analysis</b></p><p>&middot; Prepare monthly, quarterly, and ad-hoc financial and operational reports</p><p>&middot; Support month-end and year-end close activities by providing accurate financial data</p><p>&middot; Present findings in clear, visual formats (charts, summary tables, executive snapshots)</p><p><b>Requirements and Skillsets:</b></p><p><b>Education</b></p><p>&middot; Bachelor&rsquo;s degree in finance, Accounting, Business Administration, or a related field</p><p>&middot; Professional certification (e.g. CPA, ACCA, CMA) is a plus but not mandatory</p><p><b>Experience</b></p><p>&middot; Minimum 2-4 years of experience in a finance, accounts, or similar roles as financial analyst/accountant role</p><p>&middot; Demonstrated experience in petty cash handling, payroll processing, and commission calculations</p><p>&middot; Proven track record of building reports and dashboards for management</p><p><b>Technical Knowledge and Skills</b></p><p>&middot; Advanced Microsoft Excel &mdash; mandatory (PivotTables, Power Query, complex formulas, macros/VBA is a plus)</p><p>&middot; Accounting, ERP software or Similar (e.g. SAP, QuickBooks, Oracle, Zoho Books, or similar)</p><p>&middot; MS Office Suite (Word, Outlook, PowerPoint)</p><p>&middot; Experience with BI tools (Power BI, Tableau) is good but not essential</p><p>Application Question(s):</p><ul><li>How many years of experience do you have in Helios ? or similar tools/system, please name them and years of experience</li><li>How many years of experience do you have in designing and maintaining complex Excel workbooks using PivotTables, Power Query, VLOOKUP/XLOOKUP, INDEX-MATCH, and dynamic array formulas ?</li><li>How many years of experience do you have in end to end payroll ? how many in WPS ?</li><li>How many years of experience do you have in reconciling the petty cash fund on a daily/weekly basis ?</li><li>In how many days can you join ? ( Immediate to 1 week joiners preferred )</li><li>What is your Visa Status ? WIll you require Visa ?</li><li>What is your current monthly salary ?</li><li>What is your expected monthly salary ?</li></ul><p>Work Location: In person</p>

Accounts and Payroll Executive

Amazon

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Amazon is a highly data driven company highly obsessive about metrics. The Data analysts play a crucial role in creating unique reports from data available in multiple locations and providing vital insights into the root cause of quality defects and inventory adjustments. ICQA Data Analyst will work closely with the ICQA, Learning and Finance departments to provide data and analytical support for the business.
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Development of data collection processes and data management systems
  </li>
  <li>
   Designing of queries, compiling of data, and generation of reports in SQL
  </li>
  <li>
   Charting and graphing of data for reporting purposes
  </li>
  <li>
   Developing dashboard (Amazon Quicksight) to support business decision making and dive deep activities
  </li>
  <li>
   Develop automation solution for analysis (python)
  </li>
  <li>
   Prepare and publish reports for business reviews (Weekly Business Review, Quarterly Business Review, Project Updates)
  </li>
  <li>
   Supporting leadership team how to interpret data trends as needed
  </li>
  <li>
   In depth research of defect trends
  </li>
  <li>
   Present analysis in easily digestible standard reports
  </li>
  <li>
   Support to ICQA &amp; Learning Team Projects
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience that includes strong analytical skills, attention to detail, and effective communication abilities
  </li>
  <li>
   Experience communicating clearly and effectively with different functional groups including senior business leaders, finance, HR and developers
  </li>
  <li>
   Experience managing and executing large projects from start to finish, including project management, data gathering and modeling, problem solving, and communicating recommendations
  </li>
  <li>
   Experience translating customer needs into business requirements
  </li>
  <li>
   Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with training and deploying machine learning systems to solve large-scale optimizations, or experience in development or technical support
   <br/>
   <br/>
  </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 <br/>
 <br/>
 <br/>
 <strong>
  Company
 </strong>
 - Q-Express Documents Transport
 <br/>
 <br/>
 Job ID: A10427732
</div>


Data Analyst, AMET Central Data Analytics team

Wadan Real Estate Development LLC

<p>The ERP (oracle Fusion) Analyst is responsible for providing functional and administrative support for Oracle Fusion SCM, Finance, and Projects modules.</p><p>The role serves as the primary point of contact for end-user support, user administration, process improvements, system enhancements, training, and coordination with implementation and support partners. The position requires strong business process understanding, effective communication skills, and the ability to bridge business requirements with ERP capabilities while supporting the organization's digital transformation initiatives</p><p><b>KEY RESPONSIBILITIES</b></p><p><b>Oracle Fusion Administration &amp; Support</b></p><p>&middot; Provide day-to-day support to business users across Oracle Fusion SCM, Finance, and Projects modules.</p><p>&middot; Create, manage, and maintain user accounts, roles, responsibilities, and security permissions.</p><p>&middot; Assist users with system access, navigation, transaction processing, and issue resolution.</p><p>&middot; Monitor and track application issues, service requests, and enhancement requests.</p><p><b>Functional Coordination</b></p><p>&middot; Work closely with the Oracle support and implementation partner (Shahgaron) to resolve system issues and support tickets.</p><p>&middot; Coordinate testing, validation, and deployment of fixes and system enhancements.</p><p>&middot; Follow up on open issues and ensure timely resolution and communication to stakeholders.</p><p><b>Process Improvement &amp; Implementation</b></p><p>&middot; Participate in the implementation of new Oracle Fusion features, reports, workflows, and modules.</p><p>&middot; Gather business requirements from users and document process improvement opportunities.</p><p>&middot; Support the design and implementation of new business process flows within Oracle Fusion.</p><p>&middot; Assist in user acceptance testing (UAT) and system validation activities.</p><p><b>Reporting &amp; Documentation</b></p><p>&middot; Support the development and validation of operational and management reports.</p><p>&middot; Maintain system documentation, user guides, and process documentation.</p><p>&middot; Document business requirements, configurations, and enhancement requests.</p><p>User Training &amp; Communication</p><p>&middot; Conduct end-user training sessions and knowledge-sharing workshops.</p><p>&middot; Prepare user manuals, quick-reference guides, and training materials.</p><p>&middot; Act as a liaison between business users, management, and the Oracle support team.</p><p>&middot; Communicate system changes, updates, and best practices to end users.</p><p><b>Required Qualifications</b></p><p>&middot; Bachelor's Degree in Information Technology, Computer Science, Information Systems, Business Information Systems, or a related field.</p><p>&middot; 1&ndash;2 years of experience in ERP support, business applications, or Oracle Fusion administration.</p><p>&middot; Basic knowledge of Oracle Fusion SCM, Finance, and Projects modules.</p><p>&middot; Understanding of business processes related to procurement, inventory, finance, project management, or operations.</p><p>&middot; Strong analytical and problem-solving skills.</p><p>&middot; Good verbal and written communication skills.</p><p>&middot; Ability to interact effectively with business users and technical teams.</p><p>&middot; Proficiency in Microsoft Excel, Word, and PowerPoint.</p><p><b>Preferred Qualifications</b></p><p>&middot; Exposure to Oracle Fusion Cloud ERP implementations or support environments.</p><p>&middot; Experience with user security, role management, and workflow configurations.</p><p>&middot; Understanding of ERP reporting and data analysis concepts.</p><p>&middot; Experience in coordinating with external ERP implementation/support partners.</p><p>&middot; Knowledge of procurement, inventory, accounts payable, accounts receivable, general ledger, or project accounting processes..</p><p>Pay: AED7,000.00 - AED9,000.00 per month</p><p>Work Location: In person</p>

ERP Analyst (Oracle Admin)

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