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application support engineer Jobs in Hyderabad

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Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 Job Description Responsible for designing software architecture and (or) delivery &amp; deployment of the solution, driving automation, and improving operational efficiencies. This is a tactical role which defines the direction of new solutions, processes, standards based upon business strategy or customer need, with a significant mid-term impact on business unit overall results. Responsibilities � Understanding new requirements/charters and analysis � Leads discussions with cross functional teams and stake holders to evaluate feasibility, technical specifications, cost-benefit analysis, etc. � Define the software roadmap to meet business needs and operational aspects, secure and scalable. � Creating &amp; delivering high quality features, preparing end to end high level and low-Level designs, developing individual sub systems. � Drives deployment of software architecture. Analyses test results post testing. Oversees go-live and guides troubleshooting. � Review and finalize implementation of design and architecture including infrastructure and deployment requirements. � Create internal user stories for development, testing and deployment across multiple sub-systems like OSS-BSS, IT Applications � Establish technology standards, cloud native architecture, SaaS based model for applications development, lead software quality assurance by reviewing process compliances, identifying pain points, and driving improvement initiatives. � Facilitating creation and prioritization of program-level feature and architectural backlogs The role may be leading a team of software developers. Desired Skill sets � Demonstrated experience and understanding in software solutions requirement analysis, creating roadmap, design, and software &amp; platform architecture, cloud environment, business concepts and processes. � Hands on experience in debugging complex issues. � Extensive experience in software and application lifecycle Management � Industry domain knowledge of key technology and industry trends � Experience in working with Agile methodology.
</div>

Deputy General Manager - Cloud - Product Development

Ignisov Consulting Services

<div>
 
 ```html
 
 
 
 About the Company
 
 : Ignisov is committed to delivering innovative solutions in the banking and financial services sector, fostering a culture of excellence and collaboration.
 
 
 
 
 
 
 About the Role
 
 : We are seeking a Pega CDH Architect for a banking project, with a focus on decision architecture and customer engagement.
 
 
 
 
 
 
 Responsibilities
 
 :
 
 
 
 
 <ul>
 <li>
 Pega CDH Senior Lead Decision Architect role for a banking project.
 </li>
 <li>
 Certified Pega Lead Decisioning Architect.
 </li>
 <li>
 8 years of experience in Pega, with at least 3 years in CDH.
 </li>
 <li>
 Strong understanding of the banking or financial services domain with experience in customer engagement and real-time decisioning.
 </li>
 <li>
 Hands-on experience with Pega CDH components, predictive modelling, and data integration.
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 <li>
 Pega CDH Senior Developer role for a banking project.
 </li>
 <li>
 Certified Pega Data Scientist.
 </li>
 <li>
 5 years of experience in Pega development, with 2 years in Pega CDH.
 </li>
 <li>
 Strong understanding of the banking or financial services domain with experience in customer engagement and real-time decisioning.
 </li>
 <li>
 Hands-on experience with Pega CDH components.
 </li>
 </ul>
 
 
 Qualifications
 
 :
 
 
 
 
 <ul>
 <li>
 Certified Pega Lead Decisioning Architect.
 </li>
 <li>
 Certified Pega Data Scientist.
 </li>
 </ul>
 
 
 Required Skills
 
 :
 
 <ul>
 <li>
 8 years of experience in Pega, with at least 3 years in CDH.
 </li>
 <li>
 5 years of experience in Pega development, with 2 years in Pega CDH.
 </li>
 <li>
 Strong understanding of the banking or financial services domain.
 </li>
 <li>
 Hands-on experience with Pega CDH components.
 </li>
 </ul>
 
 
 Preferred Skills
 
 :
 
 <ul>
 <li>
 Experience in customer engagement and real-time decisioning.
 </li>
 <li>
 Predictive modelling and data integration skills.
 </li>
 </ul>
 
 
 
 
 
 Pay range and compensation package
 
 : Please contact us for details.
 
 
 
 
 
 
 Equal Opportunity Statement
 
 : Ignisov is an equal opportunity employer, committed to diversity and inclusivity in the workplace.
 
 
 
 
 
 If you are interested in the above position, do share your resume with recruiter@ignisov.com. Also, share this post with your friends if you know someone who might be interested in this position.
 
 
 ```
 
</div>

Lead System Architect

Wipro

<div>
 Job description:
 
 
 Job Description
 
 
 Role Purpose
 
 
 
 The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer.
 
 ͏
 
 
 Do
 
 
 
 1. Customer requirements gathering and engagement
 
 <ul>
 <li>
 Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements&nbsp;
 </li>
 <li>
 Detail out scope documents, functional &amp; non-functional requirements, features etc ensuring all stated and unstated customer needs are captured
 </li>
 <li>
 Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements
 </li>
 <li>
 Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs
 </li>
 <li>
 Understand and communicate the financial and operational impact of any changes
 </li>
 <li>
 Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design
 </li>
 <li>
 Empower the customers through demonstration and presentation of the proposed solution/ prototype
 </li>
 <li>
 Maintain relationships with customers to optimize business integration and lead generation
 </li>
 <li>
 Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers
 </li>
 </ul>
 ͏
 
 2.&nbsp;Engage with delivery team to ensure right solution is proposed to the customer
 
 
 &nbsp;a.&nbsp;Periodic cadence with delivery team to:
 
 <ul>
 <li>
 Provide them with customer feedback/ inputs on the proposed solution
 </li>
 <li>
 Review the test cases to check 100% coverage of customer requirements
 </li>
 <li>
 Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer
 </li>
 <li>
 Deploy and facilitate new change requests to cater to customer needs and requirements
 </li>
 <li>
 Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback
 </li>
 <li>
 Conduct Integration Testing and User Acceptance demo&rsquo;s testing to validate implemented solutions and ensure 100% success rate
 </li>
 <li>
 Use data modelling practices to analyze the findings and design, develop improvements and changes
 </li>
 <li>
 Ensure 100% utilization by studying systems capabilities and understanding business specifications
 </li>
 <li>
 Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer
 </li>
 </ul>
 
 &nbsp;b.&nbsp;Support Project Manager/ Delivery Team in delivering the solution to the customer
 
 <ul>
 <li>
 Define and plan project milestones, phases and different elements involved in the project along with the principal consultant
 </li>
 <li>
 Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans
 </li>
 <li>
 Ensure Customer Satisfaction through quality deliverable on time
 </li>
 </ul>
 ͏
 
 3.&nbsp;Build domain expertise and contribute to knowledge repository
 
 <ul>
 <li>
 Engage and interact with other BA&rsquo;s to share expertise and increase domain knowledge across the vertical
 </li>
 <li>
 Write whitepapers/ research papers, point of views and share with the consulting community at large
 </li>
 <li>
 Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements
 </li>
 <li>
 Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight
 </li>
 </ul>
 ͏
 
 
 Deliver
 
 
 
 No.
 
 
 Performance Parameter
 
 
 Measure
 
 1.Customer Engagement and Delivery ManagementPCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated.2.Knowledge ManagementNo. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components &nbsp;developed for proposal during quarter
 
 &nbsp;
 
 
 
 
 &nbsp;
 
 
 Experience: 1-3 Years
 
 .
 
 
 &nbsp;
 
 
 Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
 
</div>

Business Analyst L2

<div>
 Job description:
 
 
 Job Description
 
 
 Role Purpose
 
 
 
 The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer.
 
 ͏
 
 
 Do
 
 
 
 1. Customer requirements gathering and engagement
 
 <ul>
 <li>
 Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements&nbsp;
 </li>
 <li>
 Detail out scope documents, functional &amp; non-functional requirements, features etc ensuring all stated and unstated customer needs are captured
 </li>
 <li>
 Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements
 </li>
 <li>
 Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs
 </li>
 <li>
 Understand and communicate the financial and operational impact of any changes
 </li>
 <li>
 Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design
 </li>
 <li>
 Empower the customers through demonstration and presentation of the proposed solution/ prototype
 </li>
 <li>
 Maintain relationships with customers to optimize business integration and lead generation
 </li>
 <li>
 Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers
 </li>
 </ul>
 ͏
 
 2.&nbsp;Engage with delivery team to ensure right solution is proposed to the customer
 
 
 &nbsp;a.&nbsp;Periodic cadence with delivery team to:
 
 <ul>
 <li>
 Provide them with customer feedback/ inputs on the proposed solution
 </li>
 <li>
 Review the test cases to check 100% coverage of customer requirements
 </li>
 <li>
 Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer
 </li>
 <li>
 Deploy and facilitate new change requests to cater to customer needs and requirements
 </li>
 <li>
 Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback
 </li>
 <li>
 Conduct Integration Testing and User Acceptance demo&rsquo;s testing to validate implemented solutions and ensure 100% success rate
 </li>
 <li>
 Use data modelling practices to analyze the findings and design, develop improvements and changes
 </li>
 <li>
 Ensure 100% utilization by studying systems capabilities and understanding business specifications
 </li>
 <li>
 Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer
 </li>
 </ul>
 
 &nbsp;b.&nbsp;Support Project Manager/ Delivery Team in delivering the solution to the customer
 
 <ul>
 <li>
 Define and plan project milestones, phases and different elements involved in the project along with the principal consultant
 </li>
 <li>
 Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans
 </li>
 <li>
 Ensure Customer Satisfaction through quality deliverable on time
 </li>
 </ul>
 ͏
 
 3.&nbsp;Build domain expertise and contribute to knowledge repository
 
 <ul>
 <li>
 Engage and interact with other BA&rsquo;s to share expertise and increase domain knowledge across the vertical
 </li>
 <li>
 Write whitepapers/ research papers, point of views and share with the consulting community at large
 </li>
 <li>
 Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements
 </li>
 <li>
 Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight
 </li>
 </ul>
 ͏
 
 
 Deliver
 
 
 
 No.
 
 
 Performance Parameter
 
 
 Measure
 
 1.Customer Engagement and Delivery ManagementPCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated.2.Knowledge ManagementNo. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components &nbsp;developed for proposal during quarter
 
 &nbsp;
 
 
 
 
 &nbsp;
 
 
 Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
 
</div>

Business Analyst L1

iiistudio

<div>
 Job Title: Designer
 
 
 Location: Kokapet - Hyderabad (on-site)
 
 
 Experience: 3+ years
 
 
 Company: III Studio (www.iiistudio.in)
 
 
 
 About III Studio
 
 
 
 III Studio is a culture-driven interior design company based in Hyderabad, specializing in
 
 
 architecture and interior design services for residential and commercial projects. We focus
 
 
 on delivering high-end designs with an emphasis on styling, decor, and procurement,
 
 
 ensuring each project reflects the unique vision and needs of our clients. Our expertise lies
 
 
 in creating functional, aesthetically pleasing spaces that stand the test of time.
 
 
 
 Position Overview
 
 
 
 We are seeking a creative and detail-oriented Interior Designer / Architect to join our
 
 
 growing team. The ideal candidate will have a strong sense of design, spatial planning, and
 
 
 project execution. This role requires collaboration with clients and internal teams to deliver
 
 
 functional, aesthetically pleasing spaces that meet project goals and client expectations.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Develop interior and architectural concepts for residential, commercial, or
 </li>
 <li>
 hospitality projects.
 </li>
 <li>
 Create detailed 2D layouts, 3D visualizations, mood boards, and presentations.
 </li>
 <li>
 Meet with clients to gather requirements, understand their vision, and present
 </li>
 <li>
 design solutions.
 </li>
 <li>
 Select appropriate materials, finishes, furnishings, and lighting.
 </li>
 <li>
 Prepare working drawings and support documentation for execution.
 </li>
 <li>
 Coordinate with vendors, contractors, and site supervisors during implementation.
 </li>
 <li>
 Ensure design aligns with local codes, safety regulations, and quality standards.
 </li>
 <li>
 Monitor project progress and make adjustments as needed.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Pre-requisites
 
 
 
 <ul>
 <li>
 Bachelors degree in Interior Design, Architecture, or related field.
 </li>
 <li>
 3+ years of professional experience in interior design or architectural practice.
 </li>
 <li>
 Proficiency in design software such as AutoCAD, SketchUp, Photoshop, or similar.
 </li>
 <li>
 Strong design and visualization skills, with an eye for detail and space.
 </li>
 <li>
 Good communication and presentation abilities.
 </li>
 <li>
 Ability to manage multiple projects and timelines effectively.
 
 
 </li>
 </ul>
 Skills: interior design,design,architecture
</div>

Designer

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 Job Description Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud &amp; Security domain. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Technical administration or troubleshooting to ensure the efficient functionality of the solution. Incident Validation, Incident Analysis, Solution recommendation Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions Act as a point of escalation for Level-1 customer service analysts Coordinate with IT teams on escalations, tracking, performance issues, and outages. Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation. Provide recommendations in tuning and optimization of systems, processes, procedures, and policies. Maintain an inventory of the procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate. Publish weekly reports and monthly reports on customer service operations activity. Desired Skill sets Good knowledge on implementation, installation, integration troubleshooting and overall functionalities Experience in troubleshooting platform related issues, data backup, restoration, retention Maintains awareness of latest technologies in the domain
</div>

Assistant Manager - Captive Operations

NxtWave

<div>
 
 
 About the Company
 
 
 
 
 
 
 We are looking for a driven and capable Onboarding Specialist to take ownership of end-to-end onboarding across IT, Non-IT, functional, and management roles. The ideal candidate brings a hands-on approach, a solution-oriented mindset, and the ability to manage onboarding at scale in a fast-paced startup environment. This role will contribute to team coordination, onboarding strategies, and continuous process improvements.
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 The Onboarding Specialist will execute and manage full-cycle onboarding, ensuring a seamless experience for new hires across various roles.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Execute and manage full-cycle onboarding &mdash; from offer rollout to post-joining formalities.
 </li>
 <li>
 Handle lateral and bulk onboarding across tech, non-tech, and leadership roles.
 </li>
 <li>
 Collaborate with hiring managers and stakeholders to define onboarding plans, timelines, and engagement strategies.
 </li>
 <li>
 Ensure timely documentation, compliance, and system updates (ATS/HRMS).
 </li>
 <li>
 Track onboarding metrics (TAT, drop-off rates, feedback scores) and identify areas for improvement.
 </li>
 <li>
 Ensure seamless communication across teams for new joiner updates and instructions.
 </li>
 <li>
 Create onboarding kits, email templates, and guides for new hires.
 </li>
 <li>
 Support team leads or Sr. HR managers in driving onboarding targets, audits, and process enhancements.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Minimum 3+ years of experience in onboarding, HR operations, or talent acquisition with fast-track growth.
 </li>
 <li>
 Prior experience in leading an onboarding team in a startup or high-growth organization.
 </li>
 <li>
 Strong understanding of onboarding lifecycle, compliance requirements, and employee engagement practices.
 </li>
 <li>
 Solution-oriented with strong communication, time management, and organizational skills.
 </li>
 <li>
 Passionate about building positive new hire experiences and contributing to organizational success.
 </li>
 </ul>
 
 
 
 
 
 Required Skills
 
 
 
 
 
 <ul>
 <li>
 Must-Have:
 </li>
 <li>
 </li>
 <li>
 Minimum 3 years of onboarding experience across IT, Non-IT, and leadership roles (lateral and mass).
 </li>
 <li>
 Btech in CSE or IT with MBA in HR or relevant degrees.
 </li>
 <li>
 Experience with ATS, HRMS, and onboarding software tools.
 </li>
 <li>
 Handled a team of Onboarding associates or specialists for more than 2 years.
 </li>
 <li>
 Proficiency in creating reports, maintaining data, and using spreadsheets.
 </li>
 <li>
 Strong coordination, communication, and problem-solving abilities.
 </li>
 <li>
 Ability to manage multiple onboarding batches and deliver within deadlines.
 </li>
 <li>
 </li>
 <li>
 Good-to-Have:
 </li>
 <li>
 </li>
 <li>
 Experience in campus onboarding or orientation programs.
 </li>
 <li>
 Exposure to onboarding process automation or employer branding initiatives.
 </li>
 <li>
 Knowledge of onboarding analytics and market intelligence.
 </li>
 <li>
 Experience organizing onboarding-related events or sessions.
 </li>
 </ul>
 
 
 
 
 
 Pay range and compensation package
 
 
 
 
 
 <ul>
 <li>
 CTC: Competitive compensation as per market standards.
 </li>
 <li>
 Work Location: Hyderabad (On-site)
 </li>
 <li>
 Working Days: 6 days
 </li>
 <li>
 Work Timing: 10 AM &ndash; 7 PM
 </li>
 </ul>
 
 
 
 
 
 Equal Opportunity Statement
 
 
 
 
 
 
 We are committed to diversity and inclusivity in our hiring practices.
 
 
 
 
 
 ```
 
</div>

Onboarding Specialist

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