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senior software engineer

solution architect

GE Vernova

<div>
 
 Job Description Summary
 
 
 
 GE Vernova is at the forefront of driving the global energy transition, dedicated to delivering cleaner, more efficient, and sustainable energy solutions. Our GE Vernova is pioneering the global energy transition by delivering cleaner, more efficient, and sustainable energy solutions. Our mission is to lead the industry in energy innovation, focusing on decarbonizing the world's energy systems and creating a more resilient and reliable energy infrastructure. Within our Wind segment, we utilize advanced analytics and digital solutions to optimize wind energy production, enhance operational efficiency, and ensure the reliability of wind power systems. By integrating data-driven insights, we are transforming the wind energy landscape and accelerating the transition to a sustainable energy future.
 
 
 We are seeking a visionary Sales Force Solutions Architect to join our team. In this role, you will develop and implement Salesforce solutions that align with our strategic goals for renewable energy service agreements. You will be the key architect in designing systems that turn performance data into actionable insights, thereby increasing revenue, reducing costs, and lowering risk for both internal and external customers. As a domain expert, you will be responsible for understanding unmet business and user needs, leading the development of innovative solutions, and bridging the gap between customer requirements and technological advancements. Your contributions will be vital in driving the success of our energy transition initiatives
 
 
 
 Job Description
 
 
 
 
 Roles and Responsibilities
 
 
 
 
 In This Role, You Will
 
 
 
 <ul>
 <li>
 Participate in technical and business discussions to shape the future direction of Salesforce architecture, leveraging insights to drive strategic initiatives.
 </li>
 <li>
 Assist in analyzing, designing, and developing a comprehensive roadmap and implementation plan that aligns current capabilities with future state objectives within a cohesive architecture viewpoint.
 </li>
 <li>
 Gather and analyze data to develop architectural requirements at the project level, ensuring solutions are robust and scalable.
 </li>
 <li>
 Actively participate in the Enterprise Architecture governance model, contributing to the establishment of best practices and compliance standards.
 </li>
 <li>
 Contribute to the development of software and data delivery platforms by creating reusable components that can be orchestrated together into diverse methods, optimizing Salesforce solutions.
 </li>
 <li>
 Research and evaluate emerging technologies, industry advancements, and market trends to enhance project development and operational support activities.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Computer Science or &ldquo;STEM&rdquo; Majors (Science, Technology, Engineering and Math)
 </li>
 <li>
 Minimum of 6 years of experience working on Salesforce (Administrator or Developer or combination of both)
 </li>
 <li>
 Deep proficiency with Salesforce platform
 </li>
 <li>
 Extensive experience with Salesforce Field Services
 </li>
 <li>
 Integration and troubleshooting skills for existing Salesforce implementations
 </li>
 <li>
 Programming knowledge in Apex
 </li>
 <li>
 End-to-end architectural knowledge
 </li>
 <li>
 Certifications: Salesforce Administrator or Developer Certification highly preferred.
 
 
 </li>
 </ul>
 
 Desired Characteristics
 
 
 
 <ul>
 <li>
 Ability to consult customer on alignment of outcomes and desired technical solutions at an enterprise level
 </li>
 <li>
 Ability to Analyze, design, and develop a software solution roadmap and implementation plan based upon a current vs. future state of the business.
 </li>
 <li>
 Working knowledge of configuration choices and related cost implications; Experience with complex solution configurations.
 </li>
 <li>
 Knowledgeable of full range of solution catalog within a business unit and able to discuss overall solution at depth.
 </li>
 <li>
 Experience sustaining operational stability through various life cycle phases (planning, implementation, steady state, de-commissioning); Ability to provision and budget via capital and operating.
 </li>
 <li>
 Able to lead early stage customer interactions; Guide customers as they develop confidence and comfort with approaches, and integrate with their legacy tech investments.
 </li>
 <li>
 Adept at navigating the organizational matrix; understanding people's roles, can foresee obstacles, identify workarounds, leverage resources and rally teammates.
 </li>
 <li>
 Understand how internal and/or external business model works and facilitate active customer engagement
 </li>
 <li>
 Able to articulate the value of what is most important to the business/customer to achieve outcomes
 </li>
 <li>
 Able to produce functional area information in sufficient detail for cross-functional teams to utilize, using presentation and storytelling concepts.
 </li>
 <li>
 Possess extensive knowledge of full solution catalog within a business unit and proficiency in discussing each area at an advanced level.
 </li>
 <li>
 Six Sigma Green Belt Certification or equivalent quality certification
 </li>
 <li>
 Demonstrated working knowledge of internal organization
 </li>
 <li>
 Foresee obstacles, identify workarounds, leverage resources, rally teammates.
 </li>
 <li>
 Demonstrated ability to work with and/or lead blended teams, including 3rd party partners and customer personnel.
 </li>
 <li>
 Demonstrated Change Management /Acceleration capabilities
 </li>
 <li>
 Strong interpersonal skills, including creativity and curiosity with ability to effectively communicate and influence across all organizational levels
 </li>
 <li>
 Proven analytical and problem resolution skills
 </li>
 <li>
 Ability to influence and build consensus with other Information Technology (IT) teams and leadership
 
 
 </li>
 </ul>
 The direct hire full-time salary range for this position is 119,200.00 - 158,900.00 USD Annual. The specific direct hire salary offered to a candidate may be influenced by a variety of factors including the candidate&rsquo;s experience, their education, and the work location. In addition, this position is eligible for a performance bonus.
 
 
 Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
 
 
 General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a &ldquo;Sponsor&rdquo;). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor&rsquo;s welfare benefit plan or program. This document does not create a contract of employment with any individual.
 
 
 
 
 
 Additional Information
 
 
 
 
 
 GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
 
 
 GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
 
 
 
 Relocation Assistance Provided:
 
 No
</div>

Salesforce Solution Architect

PepsiCo

<div>
 
 
 Overview
 
 
 
 PepsiCo is seeking a strategic and visionary Generative AI Solutions leader to lead transformative AI initiatives across Consumer, Commercial, and Reporting functions. This role will focus on designing scalable AI-driven business solutions, driving global change management, and aligning AI initiatives to enterprise goals. The ideal candidate brings deep domain experience, cross-functional leadership, and the ability to translate AI capabilities into measurable business outcomes&mdash;without managing the underlying AI platforms.
 
 
 
 Responsibilities
 
 
 
 
 AI Transformation Strategy &amp; Road mapping
 
 
 
 Lead the definition and execution of enterprise-wide strategies for Consumer AI, Commercial AI, and Reporting AI use cases.
 
 
 Identify, prioritize, and solution complex AI-powered business opportunities aligned with PepsiCo's digital agenda.
 
 
 Translate market trends, AI capabilities, and business needs into an actionable Generative AI roadmap.
 
 
 
 Solution Design &amp; Cross-Functional Orchestration
 
 
 
 Drive cross-functional solutioning using Gen-AI and Agentic AI capabilities and platforms of PepsiCo.
 
 
 Collaborate with business, data, and engineering teams to craft impactful AI agent-based solutions for Commercial and consumer facing functions including Marketing &amp; R&amp;D.
 
 
 Architect and design future AI solutions leveraging agentic frameworks.
 
 
 Collaborate with engineering teams to provide the necessary features for building.
 
 
 Work closely with Enterprise Architecture and Cloud Architecture teams to build scalable architecture.
 
 
 
 Leadership, Influence, and Governance
 
 
 
 Act as the face of Generative AI solutioning for senior executives and transformation leaders.
 
 
 Drive alignment across global and regional teams for solution design, prioritization, and scale-up.
 
 
 Provide technical leadership and mentorship to the AI engineering team.
 
 
 Stay up to date with the latest advancements in AI and related technologies.
 
 
 Drive innovation and continuous improvement in AI platform development.
 
 
 Ensure solutions meet enterprise standards for Responsible AI, data privacy, and business continuity.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 15+ years of experience in enterprise AI, digital transformation, or solution architecture, with a track record of leading AI-powered business programs.
 </li>
 <li>
 Strong understanding of Consumer/Commercial business functions and how to apply AI to transform them (sales, marketing, supply chain, insights, reporting).
 </li>
 <li>
 Demonstrated experience designing Gen-AI or multi-agent solutions, using orchestration frameworks like LangGraph, CrewAI, AutoGen, or Temporal.
 </li>
 <li>
 Deep capability in AI-powered reporting, scenario modeling, insight generation, and intelligent automation.
 </li>
 <li>
 Proven success in change management, stakeholder engagement, and global rollout of strategic programs.
 </li>
 <li>
 Excellent communication and influences
 </li>
 </ul>
</div>

Associate Director, Generative AI

Nagarro

<div>
 
 Company Description
 
 
 
 
 👋🏼
 
 
 We're Nagarro
 
 .
 
 
 We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale &mdash; across all devices and digital mediums, and our people exist everywhere in the world (17500+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!
 
 
 
 Job Description
 
 
 
 
 REQUIREMENTS:
 
 
 
 <ul>
 <li>
 Total Experience 11+years.
 </li>
 <li>
 Extensive IT services and product industry experience, specializing in technology-led projects for clients in manufacturing, industrial, engineering, chemicals, food &amp; beverages, consumer goods, agriculture, building materials, and consumer electronics.
 </li>
 <li>
 Expertise in least three of the following technologies: Business Intelligence, Big Data, Data Science, Artificial Intelligence, Mobile Applications, Cloud, UI/UX Design, Enterprise Software (SAP/Infor/MS Dynamics), MES, Salesforce, Digital Commerce.
 </li>
 <li>
 Strong consultative approach with the ability to understand the big picture and recommend optimal solutions.
 </li>
 <li>
 Proven experience in customer workshops, proposal management, and RFI/RFQ responses.
 </li>
 <li>
 Advanced skills in MS PowerPoint, Word, and Excel with excellent written and verbal English.
 </li>
 <li>
 Demonstrated ability to work in multi-stakeholder, global environments with strong conflict-resolution skills.
 </li>
 <li>
 Understanding of SDLC, project management methods, and resource planning.
 </li>
 <li>
 Experience in creating marketing materials and campaign strategies.
 </li>
 <li>
 Strong analytical, problem-solving, and communication skills.
 
 
 </li>
 </ul>
 
 RESPONSIBILITIES:
 
 
 
 <ul>
 <li>
 Understanding the client&rsquo;s business use cases and technical requirements and be able to convert them into technical design which elegantly meets the requirements.
 </li>
 <li>
 Mapping decisions with requirements and be able to translate the same to developers.
 </li>
 <li>
 Identifying different solutions and being able to narrow down the best option that meets the client&rsquo;s requirements.
 </li>
 <li>
 Defining guidelines and benchmarks for NFR considerations during project implementation
 </li>
 <li>
 Writing and reviewing design document explaining overall architecture, framework, and high-level design of the application for the developers
 </li>
 <li>
 Reviewing architecture and design on various aspects like extensibility, scalability, security, design patterns, user experience, NFRs, etc., and ensure that all relevant best practices are followed.
 </li>
 <li>
 Developing and designing the overall solution for defined functional and non-functional requirements; and defining technologies, patterns, and frameworks to materialize it
 </li>
 <li>
 Understanding and relating technology integration scenarios and applying these learnings in projects
 </li>
 <li>
 Resolving issues that are raised during code/review, through exhaustive systematic analysis of the root cause, and being able to justify the decision taken.
 </li>
 <li>
 Carrying out POCs to make sure that suggested design/technologies meet the requirements.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Bachelor&rsquo;s or master&rsquo;s degree in computer science, Information Technology, or a related field.
</div>

Associate Principal Consultant, Support Preasales

<div>
 At EY, you&rsquo;ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we&rsquo;re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
 
 
 
 Job Description
 
 :
 
 EY GDS &ndash; Data and Analytics (D&amp;A) &ndash; Senior &ndash; Senior Data Scientist
 
 
 
 
 Role Overview:
 
 
 
 We are seeking a highly skilled and experienced Senior Data Scientist with a minimum of 3 - 7 years of experience in Data Science and Machine Learning, preferably with experience in NLP, Generative AI, LLMs, MLOps, Optimization techniques, and AI solution Architecture. In this role, you will play a key role in the development and implementation of AI solutions, leveraging your technical expertise. The ideal candidate should have a deep understanding of AI technologies and experience in designing and implementing cutting-edge AI models and systems. Additionally, expertise in data engineering, DevOps, and MLOps practices will be valuable in this role.
 
 
 
 Responsibilities:
 
 
 
 
 Your technical responsibilities:
 
 
 
 <ul>
 <li>
 Contribute to the design and implementation of state-of-the-art AI solutions.
 </li>
 <li>
 Assist in the development and implementation of AI models and systems, leveraging techniques such as Language Models (LLMs) and generative AI.
 </li>
 <li>
 Collaborate with stakeholders to identify business opportunities and define AI project goals.
 </li>
 <li>
 Stay updated with the latest advancements in generative AI techniques, such as LLMs, and evaluate their potential applications in solving enterprise challenges.
 </li>
 <li>
 Utilize generative AI techniques, such as LLMs, to develop innovative solutions for enterprise industry use cases.
 </li>
 <li>
 Integrate with relevant APIs and libraries, such as Azure Open AI GPT models and Hugging Face Transformers, to leverage pre-trained models and enhance generative AI capabilities.
 </li>
 <li>
 Implement and optimize end-to-end pipelines for generative AI projects, ensuring seamless data processing and model deployment.
 </li>
 <li>
 Utilize vector databases, such as Redis, and NoSQL databases to efficiently handle large-scale generative AI datasets and outputs.
 </li>
 <li>
 Implement similarity search algorithms and techniques to enable efficient and accurate retrieval of relevant information from generative AI outputs.
 </li>
 <li>
 Collaborate with domain experts, stakeholders, and clients to understand specific business requirements and tailor generative AI solutions accordingly.
 </li>
 <li>
 Conduct research and evaluation of advanced AI techniques, including transfer learning, domain adaptation, and model compression, to enhance performance and efficiency.
 </li>
 <li>
 Establish evaluation metrics and methodologies to assess the quality, coherence, and relevance of generative AI outputs for enterprise industry use cases.
 </li>
 <li>
 Ensure compliance with data privacy, security, and ethical considerations in AI applications.
 </li>
 <li>
 Leverage data engineering skills to curate, clean, and preprocess large-scale datasets for generative AI applications.
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Bachelor's or Master's degree in Computer Science, Engineering, or a related field. A Ph.D. is a plus.
 </li>
 <li>
 Minimum 3-7 years of experience in Data Science and Machine Learning.
 </li>
 <li>
 In-depth knowledge of machine learning, deep learning, and generative AI techniques.
 </li>
 <li>
 Proficiency in programming languages such as Python, R, and frameworks like TensorFlow or PyTorch.
 </li>
 <li>
 Strong understanding of NLP techniques and frameworks such as BERT, GPT, or Transformer models.
 </li>
 <li>
 Familiarity with computer vision techniques for image recognition, object detection, or image generation.
 </li>
 <li>
 Experience with cloud platforms such as Azure, AWS, or GCP and deploying AI solutions in a cloud environment.
 </li>
 <li>
 Expertise in data engineering, including data curation, cleaning, and preprocessing.
 </li>
 <li>
 Knowledge of trusted AI practices, ensuring fairness, transparency, and accountability in AI models and systems.
 </li>
 <li>
 Strong collaboration with software engineering and operations teams to ensure seamless integration and deployment of AI models.
 </li>
 <li>
 Excellent problem-solving and analytical skills, with the ability to translate business requirements into technical solutions.
 </li>
 <li>
 Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at various levels.
 </li>
 <li>
 Understanding of data privacy, security, and ethical considerations in AI applications.
 </li>
 <li>
 Track record of driving innovation and staying updated with the latest AI research and advancements.
 
 
 </li>
 </ul>
 
 Good to Have Skills:
 
 
 
 <ul>
 <li>
 Apply trusted AI practices to ensure fairness, transparency, and accountability in AI models and systems.
 </li>
 <li>
 Utilize optimization tools and techniques, including MIP (Mixed Integer Programming).
 </li>
 <li>
 Drive DevOps and MLOps practices, covering continuous integration, deployment, and monitoring of AI models.
 </li>
 <li>
 Implement CI/CD pipelines for streamlined model deployment and scaling processes.
 </li>
 <li>
 Utilize tools such as Docker, Kubernetes, and Git to build and manage AI pipelines.
 </li>
 <li>
 Apply infrastructure as code (IaC) principles, employing tools like Terraform or CloudFormation.
 </li>
 <li>
 Implement monitoring and logging tools to ensure AI model performance and reliability.
 </li>
 <li>
 Collaborate seamlessly with software engineering and operations teams for efficient AI model integration and deployment.
 </li>
 <li>
 Familiarity with DevOps and MLOps practices, including continuous integration, deployment, and monitoring of AI models.
 
 
 </li>
 </ul>
 
 EY | Building a better working world
 
 
 
 EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
 
 
 Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
 
 
 Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
</div>

EY - GDS Consulting - AI And DATA - Gen AI - Senior

ValueMomentum

<div>
 
 Job Title:
 
 AI/ML Lead
 
 
 
 Job ID:
 
 POS-16044
 
 
 
 Primary Skill:
 
 AWS Services
 
 
 
 Location:
 
 Hyderabad
 
 
 
 Experience:
 
 9.00
 
 
 
 Secondary Skills:
 
 GenAI, Langchain,LLMs, and RAG
 
 
 
 Job Location:
 
 Hyderabad
 
 
 
 Mode of Work:
 
 Work From Office
 
 
 
 Experience
 
 
 :
 
 7-12 Years
 
 
 
 About The Job
 
 
 
 We are seeking an AI Architect to join their team in Erie, PA. We are looking for a senior data scientist/agentic AI architect with heavy ML/MLops experience (strong Python) who can evaluate and implement models that are provided by the enterprise and act as Lead Engineer. We are really searching for someone who can analyze the models and select which model can be used for which situation. The Senior/Lead ML Engineer will need deep ML knowledge but will not be building models from scratch, but potentially making them more efficient, implementing them, analyzing them and assisting with metrics and future plans with a focus on agentic AI (workflows).
 
 
 
 Know Your Team
 
 
 
 At ValueMomentum&rsquo;s Technology Solution Centers, we are a team of passionate engineers who thrive on tackling complex business challenges with innovative solutions while transforming the P&amp;C insurance value chain. We achieve this through a strong engineering foundation and by continuously refining our processes, methodologies, tools, agile delivery teams, and core engineering archetypes. Our core expertise lies in six key areas:
 
 Platforms, Infra/Cloud, Application, Data, Core, and Quality Assurance
 
 .
 
 
 Join a team that invests in your growth. Our Infinity Program empowers you to build your career with role-specific skill development, leveraging immersive learning platforms. You'll have the opportunity to showcase your talents by contributing to impactful projects.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead the design and development of an Agentic AI platform
 </li>
 <li>
 Architect and implement core systems for agent-based AI workflows
 </li>
 <li>
 Design and deploy LLM-based pipelines, agent orchestration, and vector-based memory systems,
 </li>
 <li>
 Develop and optimise ML models, pipelines, and orchestration logic
 </li>
 <li>
 Ensure the integration and compatibility of network, IDAM (Identity and Access Management), Active Directory, key vaults, and other security-related components within the self-service platform.
 </li>
 <li>
 Provide technical leadership and guidance to development teams on leveraging the self-service platform for their AI-based initiatives.
 </li>
 <li>
 Collaborate with stakeholders to define key performance indicators (KPIs) and establish metrics for measuring the effectiveness and adoption of the self-service platform with improved developer experience.
 </li>
 <li>
 Stay abreast of industry trends, best practices, and regulatory requirements related to cloud computing, DevOps, network, security, and platform modernisation.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s / master&rsquo;s degree in computer science, Engineering, or a related field (or equivalent work experience).
 </li>
 <li>
 Programming Languages: Proficiency in Python is essential.
 </li>
 <li>
 Agentic AI : Expertise in LangChain/LangGraph, CrewAI, Semantic Kernel/Autogen and Open AI Agentic SDK
 </li>
 <li>
 Machine Learning Frameworks: Experience with TensorFlow, PyTorch, Scikit-learn, and AutoML; Deep expertise in machine learning, system architecture, and AI agent frameworks to build scalable, autonomous systems
 </li>
 <li>
 Generative AI: Hands-on experience with generative AI models, RAG architecture, and Natural Language Processing (NLP)
 </li>
 <li>
 Cloud Platforms: Familiarity with AWS
 </li>
 <li>
 Data Engineering: Proficiency in data preprocessing and feature engineering
 </li>
 <li>
 Version Control: Experience with GitHub for version control
 </li>
 <li>
 Data Science Practices: Skills in building models, testing/validation, and deployment
 </li>
 <li>
 Collaboration: Experience working in an Agile framework
 </li>
 <li>
 RAG Architecture: Experience with data ingestion, data retrieval, and data generation using optimal methods such as hybrid search
 </li>
 <li>
 Understanding of AWS services such as EC2, S3, VPC, IAM, Lambda, API Gateway, and others.
 </li>
 <li>
 Knowledge in infrastructure as code (IaC) tools such as Terraform,.
 </li>
 <li>
 Understanding of cloud security best practices, compliance standards, and governance frameworks.
 </li>
 <li>
 Experience with containerization technologies (e.g., Docker, Kubernetes) and serverless computing.
 </li>
 <li>
 Experience with DevOps practices, including CI/CD pipelines, configuration management, and automated testing.
 </li>
 <li>
 Experience in network architecture, IDAM (Identity and Access Management), Active Directory, key vaults, and other network and security-related components.
 </li>
 <li>
 Excellent problem-solving skills and the ability to troubleshoot complex issues in distributed systems.
 </li>
 <li>
 Effective communication and collaboration skills, with the ability to effectively interact with stakeholders at all levels.
 
 
 </li>
 </ul>
 
 About The Company
 
 
 
 ValueMomentum is a leading solutions provider for the global property and casualty insurance industry. The company helps insurers stay ahead with sustained growth and high performance, enhancing stakeholder value and fostering resilient societies. Having served over 100 insurers, ValueMomentum is one of the largest services providers exclusively focused on the insurance industry.
 
 
 
 Benefits
 
 
 
 We at ValueMomentum offer you a congenial environment to work and grow in the company of experienced professionals. Some benefits that are available to you are:
 
 
 <ul>
 <li>
 Competitive compensation package.
 </li>
 <li>
 Career Advancement: Individual Career Development, coaching and mentoring programs for professional and leadership skill development.
 </li>
 <li>
 Comprehensive training and certification programs.
 </li>
 <li>
 Performance Management: Goal Setting, continuous feedback and year-end appraisal. Reward &amp; recognition for the extraordinary performers.
 </li>
 </ul>
</div>

AI/ML Lead

Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud &amp; Security domain. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Technical administration or troubleshooting to ensure the efficient functionality of the solution.
 </li>
 <li>
 Incident Validation, Incident Analysis, Solution recommendation
 </li>
 <li>
 Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions
 </li>
 <li>
 Act as a point of escalation for Level-1 customer service analysts
 </li>
 <li>
 Coordinate with IT teams on escalations, tracking, performance issues, and outages.
 </li>
 <li>
 Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation.
 </li>
 <li>
 Provide recommendations in tuning and optimization of systems, processes, procedures, and policies.
 </li>
 <li>
 Maintain an inventory of the procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate.
 </li>
 <li>
 Publish weekly reports and monthly reports on customer service operations activity.
 
 
 </li>
 </ul>
 Desired Skill sets
 
 
 <ul>
 <li>
 Good knowledge on implementation, installation, integration troubleshooting and overall functionalities
 </li>
 <li>
 Experience in troubleshooting platform related issues, data backup, restoration, retention
 </li>
 <li>
 Maintains awareness of latest technologies in the domain
 </li>
 </ul>
</div>

Lead - Captive Operations

Explore 42+ Solution architect in Hyderabad this September. Find roles across top companies and apply now to boost your career.

42 solution architect jobs IN Hyderabad

Salesforce Solution Architect

Associate Director, Generative AI

Associate Principal Consultant, Support Preasales

EY - GDS Consulting - AI And DATA - Gen AI - Senior

AI/ML Lead

Lead - Captive Operations

Lead - Captive Operations