sales coordinator

logistics coordinator

project coordinator

marketing coordinator

engineering coordinator

spa coordinator

JA Resorts & Hotels

Duties and Responsibilities: Welcome guests and answer all enquiries observing set standards in a professional manner representing the high standards of the Spa. Answer the phone as per standard policy and to respond to guest queries in an efficient and professional manner. Follow reception opening and closing procedures. Maintain a complete knowledge of the treatments, products and special services/ promotions that may be offered at the time. Ensure client consultation records (release forms) are completed in order to allow therapist to conduct a thorough screening prior to commencing the treatment. Coordinate all relevant information to the booking schedule in a well-organized manner to maximize treatment revenue and guest satisfaction. Have full retail knowledge and the prices charged. Maintain the cleanliness and hygiene of the Reception desk and Reception Retail Area. Keep proper filing of all information required. Responsible for all billing procedures at the Reception desk and the correct reconciliation of funds at the closing of each shift and at the end of the day. Assist the guests in changing rooms, when necessary. Ensure accuracy in all matters of logged information and liaise with Line Manager so that all appointments are dealt with efficiency. Assist with administrational duties such as purchasing, receiving and inventory reporting. Participate in outside spa promotions to secure the spa with the revenue needed on a daily/monthly basis. Coordinate therapists and other associates as per booking sheet appointments. Maintain adequate stock supplies for the Reception and coordinate with Spa/Salon. Assist guests with information related to good products and maintain service knowledge of products. Qualifications: Education &amp; Experience: <ul>
<li> High school diploma or equivalent; diploma or certification in hospitality, wellness, or a related field is a plus. </li>
<li> Minimum 1 2 years of experience in a customer service or front desk role, preferably in a hotel, spa, or wellness center. </li>
<li> Previous experience using booking/reservation software or spa management systems is an advantage. </li>
</ul> Skills &amp; Competencies: <ul>
<li> Excellent communication and interpersonal skills with a friendly, professional demeanor. </li>
<li> Strong organizational and time management skills. </li>
<li> Attention to detail and accuracy, especially in appointment scheduling and billing procedures. </li>
<li> Good knowledge of spa treatments, wellness products, and guest service standards. </li>
<li> Ability to multitask and handle guest requests efficiently in a fast-paced environment. </li>
<li> Strong sales and upselling abilities for spa services and retail products. </li>
<li> Comfortable handling cash and performing basic accounting/reconciliation duties. </li>
</ul>

Spa Receptionist

Hilton Hotels

As a Spa Receptionist for Doubletree by Hilton Dubai Jumeirah Beach, you are responsible for greeting and assisting clients to deliver an excellent Guest and Member experience. A Spa Receptionist will also be required to manage customer feedback and be an effective sales person. Specifically, you will be responsible for performing the following tasks to the highest standards: 
<ul>
<li>Assist guests and clients in an appropriate and timely manner</li>
<li>Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services</li>
<li>Ensure client experience is proficient including bookings, payments, and consultation cards</li>
<li>Adhere to cash handling procedures</li>
<li>Interact and communicate effectively with clients, members, team members, guests, and management team</li>
<li>Up-sell with latest departmental incentives</li>
<li>Report accidents, maintenance issues, or other incidents</li>
<li>Ensure compliance with all health and safety regulations</li>
</ul>What are we looking for?
A Spa Receptionist serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 
<ul>
<li>Committed to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
</ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul>
<li>Excellent attention to detail</li>
<li>High standards of cleanliness</li>
<li>Ability to work in a consistently professional and helpful manner</li>
<li>Previous spa experience</li>
</ul>

Glow Beauty On Demand

Employment Overview Job Location: Dubai, UAE Industry: Hospitality Function: Hospitality / Travel Gender: Any Candidate Nationality: Any Job Type: Full-time What You ll Do * Welcome guests and assist with spa services, including sauna, steam, and day pass facilities * Provide detailed information about spa menu, treatments, and special offers * Promote and assist with retail product sales, maintaining stock and display standards * Ensure spa facilities remain clean, organized, and compliant with health and safety guidelines * Handle guest inquiries and resolve concerns promptly with professionalism * Support pre-shift briefings and communicate effectively during handovers * Monitor equipment functionality and report maintenance needs * Maintain accurate records and follow departmental policies and safety procedures * Assist with administrative tasks including scheduling using Book4Time system * Perform any additional duties assigned by the Supervisor to support spa operations Ideal Profile * Previous experience in a luxury spa or 5-star hospitality environment * Minimum of 1 year in a similar role; strong knowledge of spa operations * Proficiency in Book4Time software is mandatory * Strong administrative skills, including Excel proficiency * CPR and First Aid certification preferred * Exceptional communication and interpersonal skills * Ability to remain calm and professional under pressure * Strong attention to guest needs and commitment to service excellence

Spa Attendant

<ul> <li>Welcome and assist guests throughout their spa experience in a courteous and professional manner</li> <li>Maintain cleanliness and order in all spa areas, including locker rooms, lounges, treatment rooms, and showers</li> <li>Prepare and reset treatment rooms before and after each guest service</li> <li>Ensure a steady supply of clean towels, robes, linens, and other amenities</li> <li>Restock refreshments, spa products, and supplies as needed</li> </ul>

Marriott International

<div>Additional Information 
Job Number25171130 
Job CategorySpa 
LocationGrosvenor House a Luxury Collection Hotel Dubai, Al Emreef Street, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique &ndash; with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 

</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. 
<div>
 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Spa Experience Expert

<div>Additional Information 
Job Number25170485 
Job CategorySpa 
LocationGrosvenor House a Luxury Collection Hotel Dubai, Al Emreef Street, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs. 
Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. 
<div>
 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Head Spa Therapist

<ul>
</ul>
 OUR EXPECTATIONS FROM THE ROLE: 
<ul>
 <li>Monitor and stick to time schedule to stay on schedule throughout the day.</li>
 <li>Escort guests to and from treatment rooms.</li>
 <li>Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, pregnancy) before beginning service.</li>
 <li>Check with guest to promote continued comfort throughout service (e.g., comfortable temperature, amount of pressure).</li>
 <li>Provide massage services to guests using props (e.g., rain sticks, hot stones) and/or products (e.g., oils, gels, lotions).</li>
 <li>Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy.</li>
 <li>Offer guests amenities such as water, juice, or heated neck pillows.</li>
 <li>Maintain current licensure in service area by taking continuing education if needed and renewing license before expiration date, where applicable. </li>
 <li>Keep current with techniques and modalities related to field of work. </li>
 <li>Maintain current skills and licensure in service area as per regional requirements.</li>
 <li>Arrange workstation, treatment room, and/or drapes to promote guest comfort and safety.</li>
 <li>Check computer or reservation center for updates and changes to schedule regularly throughout the day.</li>
 <li>Confirm guest first and last name and type of treatment scheduled prior to beginning treatment.</li>
 <li>Handle inappropriate guest behavior by following Marriott International standard operating procedure for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager.</li>
 <li>Assist to maintain and develop client database. </li>
 <li>Assist to maintain guest history files on all existing guests and create files for new guests. </li>
 <li>Review all upcoming appointments and treatments. </li>
 <li>Demonstrate knowledge of current trends in spa industry.</li>
 <li>Maintain basic Spa knowledge of the following: Spa operating hours, spa menu location, pricing, fees and charges for all spa services that the massage therapist performs, and check-in and check-out procedures. </li>
 <li>Maintain knowledge of retail brands, services and special promotions available in the Spa.</li>
 <li>Maintain working knowledge of Spa equipment and facilities that the massage therapists typically uses throughout their work shift.</li>
 <li>Promote and sell spa services including retail offerings related to the Spa.</li>
 <li>To assist in manning the lobby Spa promotional desk and Recreation desk when available</li>
 <li>Follow Spa treatment standards and ensure consistency at all times</li>
 <li>Assist in maintaining supplies and equipment inventories within budget.</li>
 <li>Assist in maintaining cleanliness of spa and related areas and equipment.</li>
 <li>To be trained and assist in spa booking process including Spa Soft and Micros</li>
 <li>Provide assistance to the Receptionist whenever available or not booked for a treatment. To assist in manning the&nbsp;</li></ul>

Spa Supervisor

Explore 522+ Spa coordinator in Dubai this October. Find roles across top companies and apply now to boost your career.

522 spa coordinator jobs IN Dubai

Spa Receptionist

Spa Receptionist

Spa Attendant

Spa Attendant

Spa Experience Expert

Head Spa Therapist

Spa Supervisor